Embassy Suites by Hilton Fort Worth Downtown

Front desk personnel was awesome. We got there early and Joel the guy up front got us checked in right away, he even gave us choices

Hotel staff was very friendly and helpful from the time we pulled up to the our departure. Located in a great spot in Downtown Fort Worth. We were able to walk everywhere we wanted to go and the drive to the Stockyards wasn't long at all.

The location was great walking distance from Sundance square but it really needs upgrading! We stayed on the 6th floor and as soon as you get off the elevator you felt claustrophobic with the narrow hallways and no windows what so ever. As we entered out room we felt like entering a dungeon! We thought there were no windows until we found a small window in the bedroom of the suite that had a view of an alley. The room was so small that if you turned a certain way the ac vent would hit you in the face which you couldn’t even breathe. The restroom had almost no counter space and no vent. USB connections did not work, flickering lights or not working at all and the furniture so old! Oh and the pillows tweet horrible! They tried to fluff them up by bunching them together and as soon as your head hit the pillow they deflated giving no support! Definitely not worth the money paid!

We love the reception and the complimentary drinks. Great location too!

Everything was Excellent. Sharonda at the front desk was amazing, made us feel right at home

Very good

The breakfast and service was great! The staff was awesome! The room that I booked through yall was nothing like that when I got to room. I was put in a handicapped room in the corner of building . No windows view at all in living area, and a smallwindow with ally view of pigeons in bedroom. The room was musty and hadn't been cleaned good. This was definitely not ok.

Clean room, good room service, friendly staff, convenient location

Staff is very nice and helpful. Very good experience, the breakfast is also pretty good.

The location was excellent, and the staff was polite and helpful. I left my computer in the room when I left, and they took care of it and were very helpful. Breakfast was ok, but there were some flies around the food. It looked a little different from the pics posted when I made the reservation. It was a little rundown.

We had an amazing stay. The staff was always helpful and friendly. The hotel was clean and breakfast was great!

Exceptional

Upgraded my room after first night. Then charged me $250, because they found butts in trash. I cleaned out my purse and that is where butts came from. Hotel is a shameful.

Good

Very good

The staff was most accommodating! Monique and Adelynn provided excellent customer service. The room are clean and the housekeeping staff did an amazing job cleaning the room. The omelet chefs were great and the dining room attendant kept everything clean and tidy.

Nice staff, comfortable and big rooms. Nice location in center of Fort Worth. Rooms are outdated (old shower with curtain, old TV), I had a very loud air-conditioning. Had to turn it off to be ale to sleep. Breakfast is pretty bad. Very American, no vitamins. A lot of fat and sugar.

Middle of downtown No swimming pool when it showed that there was a swimming pool on website.

Staff, bar and food. Plenty of space in rooms. No pool and whirlpool

No pool and whirlpool

It was clean, great location and private suite was nice . There was no pool but the website says there is. I have kids and we probably would’ve stayed somewhere different with a pool had we known this ahead of time.

Exceptional

It was clean, great location and private suite was nice . There was no pool but the website says there is. I have kids and we probably would’ve stayed somewhere different with a pool had we known this ahead of time.

Staff was friendly, check in was easy, and food was fresh. Other than Valet scratching the rear passenger side door, the trip was a success.

Everyone was very nice and helpful.

Good

breakfast was awesome with great choices and omlet station. The staff were all really nice and responsive. We had some issues with elevators but that was fixed quickly. Our room was effected by a person above misusing the hot tub but they made everything right even when we decided to check out early. Would stay again and hopefully not have any mishaps.

Exceptional

Very good

I didn’t really know what to expect from this hotel before arrival but I can tell you I was blown away from the time I walked through the door! The staff were incredibly friendly and helpful. The hotel itself couldn’t be any more conveniently located for a good time. My room, even though I booked the cheapest one, was HUGE and was super clean with more than I could ever need! Their breakfast, omg, that breakfast! Made to order omelets, stuffed crepes, fresh fruit, potatoes and all the norms were out and STILL FULL 30 mins before they stopped serving. Only things that I could complain about, if I were nitpicking, is I wish breakfast hours were extended a little later (I wasn’t ready to get out of bed bc I was getting some of the best sleep I’ve had in a while) and no pool. The afternoon free drinks would have been sweet but there were so many people in the bar and I couldn’t get the bartenders attention so I didn’t get to partake. 10 out of 10 would completely recommend though! So worth the money.

Location to downtown was fantastic! The staff were incredibly friendly and helpful. The rooms were large and could easily accommodate a family of 6! Kids loved the breakfast and the happy hour is so lovely! The only negative was there was one hook to hang up towels. Such a minor thing!

Would not recommend this hotel …. Old and outdated! I will say the staff was pleasant…. The room just sucked!

Very good

Superb

Clean room, older the sofa had lots of stains on it so just didn’t use it. Bed was super comfortable and felt safe during the bad weather. Staff always friendly and checked in during stay. Also in a perfect spot walkable are near restaurants

Nice bed The service in the restaurant was rude and disrespectful. We needed the luggage rack to help take our luggage down the next morning at checkout however, the telephone was broken. We weren’t able to call downstairs so we had to log all of the luggage downstairs by ourselves two females.

Everything was good, the only issue was one of the door handles in my room was loosely connected to the door so when we opened it, it came off

Yes

Room was clean. We did have to request coffee restock for second morning.

I rated it one star to let other families with incontinent children/medical special needs to bring a tarp. They will charge you if you do not. This is a first for us, and yes, we do understand the charge. Please be aware. Ours was 250 because she had an accident on the cushion and I wasn't able to clean it completely.

Great location, and the staff was really friendly. The breakfast was a hit with my family. I loved the build your own options at the grill station (omelettes with every meat or vegetable you can think of, pancakes, avocado toast, etc.) and it was at no additional cost. It made traveling downtown with my boys much more affordable and convenient. I will stay again!

Breakfast was great. Nightly reception was ok. Bar couldn’t keep glasses stocked so drinks were different sizes or in plastic cups. Hotel was dated. One tiny window in room looking over alleyway making the room pretty dark during the day. Not one window in the hall of our floor. Room definitely in need of updates. Bedside nightstand broken, Door to the room looked like it had been kicked a few times. First Embassy I’ve stayed at that didn’t have a pool so kids were pretty disappointed but lobby Easter hunt made up for it a little. Valet price steep when cheaper options are nearby.

Everything was great! Only down part is Parking options is Valet $59 or meter …, if you can find one … for rate prices they should consider a parking garage or discounted rates for handicapped.

Friendly staff and helpful valets. Parking a little on the pricier end.

Staff was very friendly. The room was dated and wallpaper falling off the wall. The room needed serious attention.

N/A

The hotel was clean and staff was helpful and friendly. The complimentary snacks in the evening needs some work but it’s free, so won’t complain much there. The hotel needs updating badly, especially the bathrooms. Very outdated. And like most hotels…please get better pillows!! I beg you.

The bed was comfy enough to sleep but the price for the room was not expected for.

Room was clean but hotel is definitely needing an update. No smart TV (only broadcast/satellite which was iffy during the rainstorm), cracked upholstery on desk chair. I paid for a city view room and got a view of the parking garage next-door. When I called hotel management to inquire about this, they basically told me there was nothing they could do as none of their rooms offered a true city view.

Clean room, really great breakfast options

The staff tried the best but they were completely understaffed in all ares especially in the restaurant where they had the bartender serving all tables while trying to bartend. He was the only one working the restaurant/bar all 4 nights we stayed. The room was spacious but was dingy and not well cleaned. We checked in to our room and their was pee on the toilet seat, a rip in the arm of the couch and the ice bucket was falling apart. There is no smart tv or even the option of paying for a movie. This hotel need some love and attention - I feel bad for the staff. We will not stay here again.

Valet parking was very convenient Walking distant to many amenities Free drinks and snacks during happy hour were very good Free breakfast was very good

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Nice room, great breakfast, fantastic bar service

The front desk agent that helped us a check in was amazing! super happy we were there for our stay and engaging with the kids. I hate that I have forgotten her name but she was awesome!

Older building - maintained . Small hallways. Short ceilings. Just not a typical embassy suite

Clean room

They said online they had a pool and hot tub did not have a pool and hot tub. The breakfast was nasty not good. The rooms did not have enough towels had nasty hair on the floor in the in the bathrooms and the pullout couch had hair and pee stains on it. It was not a very clean hotel at all.

The room was small. We really needed an accessible room because my daughter uses a wheelchair. We made it work. It was in need of some serious updating. One of the beds was pushed almost directly up against the air conditioner window unit, so if someone sleeps there then the cold air blows directly on them. Parking was only available if you paid the valet fee, otherwise you could use a parking garage down and across the street. Breakfast was good. However, the only way yo access it was on the wheelchair lift which didn’t work well. We had to hold the door closed so the switch would work-doesn’t seem very safe. Overall, not worth the money that was spent.

Starting with the front desk Joel was on shift and was welcoming friendly and made checking in and out as easy as it gets extremely great customer service a ball out of the park homerun for Joel. Prefacing this next well deserved praise with this it was during an ice storm and a competition to boot so the hotel was needless to say swamped. So I went down to the first floor bar and dining area and to see the bar staff and kitchen staff performing double duty, probably a staff shortage due to the inclement weather, but to my amazement Chef Jeff and his staff was calm cool & collected despite the chaos bringing out order after order to which I might add looked and tasted top notch shall i say chefs kiss major kudos to Chef Jeff & his staff and addition to Bar Staff Eric who was poised under pressure taking bar orders and dining orders like a pro true exceptional service. Not to forget later on with Bartender Kim who was friendly and kind despite the late long night and the onslaught of non stop chaos also was very knowledgeable of the drinks, made excellent suggestions, and provided great service with a smile. The room was great spacious and felt like home also had a small kitchen area which might sound silly but i was so happy that it had a fridge microwave and coffee maker my previous day at another hotel did not and made life miserable. Just amazing will always come back!!

The staff was courteous and very helpful at check in. Our room was nice however the bed was quite hard and the walls seemed paper thin. We could hear when someone flushed the toilet above our room as well as next door. I also felt that since we were made to valet our vehicle, that parking fees would be included. I would have happily tipped the valet for their service but since the parking garage was part of the hotel I feel it should’ve been included.

Great hotel in the middle of downtown near some great restaurants. The hotel only has valet parking $69 a night. Ask the hotel what are some other options.

Staff was all very friendly, very professional. Room was clean. Breakfast was better than most buffets thst are included with yourcstay.

Our room was excellent and the staff was extremely helpful.

Staff was very helpful and nice.

Good location. My room don’t have a good view but the hotel location was good.

Everything was wonderful!

Enjoyed my stay

Rooms had a very great view , only downer was it was abit dated is all but other then that great hotel !

Staff was amazing!!! Breakfast and cocktail hour were great. Location was perfect for access to Sundance Square. Valet was so courteous. Down side....very, very dated rooms. Carpet dirty, torn and worn seating. Laid towels all over the carpet to walk on barefoot, otherwise only walked in shoes. Rooms definitely need updating and carpets need either shampooed or replaced. I would only stay here again if rooms were remodeled. Disappointed with this being a Hilton hotel.

Clean, staff friendly, great location.

Solid Embassy Suites breakfast menu. Sadly no biscuits and gravy like at the Embassy Suites in Roundrock.

Great housekeeping and front desk staff

The king suite we stayed in was old and not in good shape. Very run down.

Checking in the staff was very nice and friendly. Christine was excellent she made sure that all our our needs were met. The breakfast area was neat,clean, and had many options to choose from. I would definitely recommend this hotel to friends and family in the future

I selected Embassy Suites based on their long-standing reputation for offering a higher-end, comfortable lodging experience. Unfortunately, my stay fell far below those expectations. The room itself was noticeably worn and outdated. The sofa bed had torn seams and the cushion was so old and compressed that it offered no support. The desk chair was in equally poor condition the material was peeling so badly that the chair appeared patchy and discolored. In the bathroom, the toilet handle was broken and required manual adjustment after every use. The heating system was slow to function properly, taking hours before the bedroom reached a comfortable temperature. Overall, the condition of the room and multiple maintenance issues made the stay disappointing and not reflective of the quality Embassy Suites is known for.

Indoor pool closed which is the only reason we booked the hotel.

Our first room was dirty. Moved rooms the next day. Didn’t clean or bring us fresh towels the following day. We had to ask for our room to be cleaned but never was told that and then when we did ask for it to be cleaned and freshened up they just pulled the bedding up but never made it. Very disappointing in the hotel. We stay at a lot of Embassy and this one by far was the dirtiest. The morning breakfast was ok which is are favorite at embassy. My pancakes were cold and they only had milk for coffee which the coffee was just warm. One day for potatoes they had French fries instead kinda weird. Probably will never stay there again especially for the price we paid

Great service and cleanliness. Also great breakfast.

From Valet to all

Clean room. The bed was, unfortunately, the hardest bed that I have ever slept on. Other than it sleeping hardly at all for two nights, it was a great stay! Thoroughly enjoyed being within walking distance to a lot of restaurants and entertainment and feeling safe enough to do just that!

Everything was perfect. Staff was so good and the room was great!

Nice folks, clean room, but the pillows are teeny tiny!

Ripped up furniture, dirty couch the shower didn’t work. They have to bring maintenance to fix roaches in the lobby. Old dirty carpet.

Yes

Everything was wonderful!

The stay was just ok. No caffeinated coffee packs in the room, and none available at front desk.Syreet noise eas loud, and air conditioner eas loud. Breakfsst sood and checkout ess essy.

Parking is too expensive

Everything was great

Valet too expensive and breakfast needs to get better room was ok

Clean room. Very nice staff. Valet was amazing. Great location

Loved the evening reception and breakfast.

Staff was very friendly and helpful. Stay was good, but rooms just need to be refreshed.

yes

Traveled for work--did not use breakfast or happy hour, but suite was great and quiet. And easy to walk around Fort Worth.

"The hotel staff is incredibly friendly and efficient. The room amenities were very good; the rooms were spacious and very comfortable." "The sleep quality was excellent, and the mattresses were like sleeping at home. The hotel offered a very pleasant stay in a convenient location." Breakfast was awesome and the guy at the bar excellent.

The only thing wrong about our stay was a lack of trash bags within the rooms. Outside of that, no complaints, we had a great time.

Customer Service was exceptional and the hotel was amazing.

Very Nice Room and Large.

Great overall

Loved it

We were able to walk to restaurants and it was easy to get to and from TCU. The breakfast was very good and the gym much better than I expected.

Great staff clean hotel

Room was spacious and clean.

Great location!!! Awesome complimentary breakfast!

Nothing good to say

The hotel is in a convenient location and easy to get around. The first room we had was dingy. We were able to change rooms and it was better. This Embassy is not as nice as others I’ve stayed at. The rooms need an overal renovation and some deep cleaning. The breakfast was really great and some made to order if you choose.

We love staying at The Embassy Suites! The one downtown by the square is perfect for a night on the town and within walking distance to a lot of restaurants and entertainment.

Excellent stay. Incredibly convenient to Bass Hall and Sundance Square. Staff was very friendly and helpful. Highly recommend.

Staff provides outstanding service across the board! However the hotel is in desperate need of upgrades. The pool and spa should be reopened. The furniture is worn out. Equipment like ice machines, juice machine and milk dispenser broken all the place. Really reminds me of some of the hotels I have stayed in in third world countries. It’s an embarrassment to the Hilton brand.

The hotel had a lot wear and tear. The valet was chaotic and the app didn't work well and the guys working did not communicate when they brought the cars down. The cost of valet is very expensive. The pool is closed for an extended amount of time but there is a splash pad a block away but it is closed if there is an event in the square. Lots of food places with in walking distance and so is the water gardens and convention center (10 minute walk).

Everything was great

Beds are comfortable

Loved it

Everything went well. from the valet, check in service, bar hotel, breakfast area.

I definitely recommend this hotel and would stay here again!

The faucet in for the bath tub leaked water all over the floor. Several of the fixtures were loose. The curtains were broken and did not close all the way. The ac unit was loud and squeaked and vibrated the wall. The lobby smelled terrible.

From the front desk to the bar tender to the valet - Evryone at this hotel and the dickies arena wrre very nice and helpful

It was across ftom Bass Hall.

This was a perfect place to stay while my daughter was in the hospital.

Awesome! Always a great stay! 👍

It was good. Rooms decent. Staff good. Valet parking team was excellent.

Valet parking I loved

We had a great stay but I would suggest asking for a room away from the road as it was loud at night. Great hotel close to a lot of neat places.

Lovely workers, very friendly and polite. Property does not have a pool but we still really enjoyed our stay, it was quiet and the breakfast was very good! Will be back when we come again.

It was great

I was given a handicapped room which wasn’t thrilled about it

My husband and I went to Fort Worth for our anniversary to the rodeo. This hotel is very convenient to the stockyards. Joel, who was at the Front Desk, worked very hard to make check-in a pleasure. We got the suite with jetted tub. The room was spacious and the tub was fantastic. They had shampoo and conditioner separate for the tub and big, thick towels. There was a large shower for my husband. The bathroom also had a large bottle of lotion which we appreciated. There was an evening reception which I'd never seen a hotel do before, offering complimentary alcohol, soda, and snacks. The breakfast was wonderful with eggs cooked any way you want them, even with made-to-order ometlettes. The hotel has a valet service which I don't love, but they made it very easy to get our car back when we needed it. overall, this hotel was a good find and I would recommend it for anyone looking to take an anniversary trip to Fort Worth.

Before we even entered the building we could smell the disgusting odor coming from their "water wall feature", which was broken and not running. All of the furniture in our room was old, dated, ripped/worn. The mattress sank in the middle, so all night I felt like I was falling and my husband and I kept rolling onto each other (NOT in a fun way!) I will NOT be staying at an Embassy Suites again.

It was great

It’s in a vibrant area with easy access to restaurants and entertainment. However, the hotel is very old and showing its age.

It was a decent trip but less than what was expected given it was a birthday trip for the misses. Evening reception was pretty good; 2 free drinks but the bartender was not very pleasant. Iron was defected and took 20 mins fully turn on. Bathroom architecture was not ideal and very small.

The rooms were very nice ans spacious. The only issue was that the pool was closed. This was disheartening when traveling with teenagers.

The hotel staff are very friendly.

Stolen items during valet parking

Staff was very nice. Location was good for shopping, entertainment, and dining. Not exactly quiet but thats not the hotels fault. I feel like people were racing in the parking garage next door. Beds were comfy and clean.

The staff was great and really nice. We just werent awarre the pool was under maintenance and our ice machine was out of order on our floor. The starbucks was closed the majority of time we were there too. Just a very unfortunate stay with limited amenities.

Terrible!! We will never stay here again.

love it

The property is outdated and has a lot of areas that could use some replacement and upgrades, the staff was so pleasant and friendly to work with.

Nothing

All the staff were very helpful and friendly. The front desk guy Nico and the other employee on duty at the front desk, on afternoon and evening of 5/14, were OUTSTANDING AND WONDERFUL with helpfulness, dining recommendations, and assisting with a lost (and found) matter. Give those 2 a bonus!

Overall we would stay again

Was shocked to learn at check-in that the cost of parking via valet is over $40 per night. No option to self park. The valet service is good but at that price it should be.

Very noisy air conditioner and need an upgrade in the restroom

Beware you will be charged $50 a day for parking. You can not go to your car in parking garage that is right beside hotel if you forget something or want to drive around town. You have to get valet to bring you car to you even to retrieve an umbrella because of rain & of coarse you have wait 30 min & tip them. Very inconvenient. Next time we will stay in stockyard area. There is a bus (orange line) that runs from downtown to stockyard every 15 min & cost $2 each way.

Pool did not work. Only free parking if you can find any is off location. Valet parking was $50.00 a night. Room had a musty odor. Toilet had issues flashing. One of the beds was leaning. Couch was very old and worn out.

nice large room (does need some updating). good location to dining, Sundance square, and the Stockyards. not an easy check in as the hotel does not have a pull in off the busy street in front of the hotel. extremely dangerous. discussed this with the staff and they did not seem to be concerned with my complaint. No parking on site and only Valet offered and it is $46.00 per day.

Great

Loved the staff.

Property needs some renovations

Breakfast was okay… not up to the usual Embassy Suites standards. Parking is crazy! You must valet! The only highlight of the stay! Saturday - finally got a shower but no water pressure! So disappointed. Close to many restaurants but won’t stay here again.

Great location for Main Street Art Festival with free breakfast!

The overall stay was good. It was smaller and more outdated than what I was accustomed to when staying at the embassy suites.

Furniture was fraying, dingy. Worst Embassy Suites I’ve ever seen!

Area is filled with plenty of restaurants. Hotel was nice and clean, staff were great.

Super easy access to the area. Front desk, guy there was super helpful and nice. Only little poke would be we had to go get bedding for the pull out even thought we booked it for 6 people...it wasn't ready for us.

Big rooms but they are older rooms and our restroom smelled and water from sink smelled like the restroom.

There room was a mess. No sheets on fold out bed/couch. When asked for sheets only recevied one flat sheet. No fittend or second sheet. Blanket was itchy and ruff. Door to bedroom was missing a handle on the bifold doors. Lights were not pluggend in behind the couch. Phone did not work. No swimming pool found. Very disappointing for an Embassy Suite.

WARNING!!!! We had valet park our car when we arrived then retrieve it for us when we left. THEY CHARGED US 150.00 FOR THIS!!!!! No where is this ridiculous charge posted and had we known, we would no have used valet at all!!!! The hotel is stuck very much in the 1970s and is in dire need of updating.

Service at Embassy Suites was phenomenal! Clean and comfortable!

Great location. Don’t get there even 1 minute before your check in time. They won’t give you your room. I liked the valet system. All digital and the valet staff was very responsive.

We had a great stay! Family trip for spring break. Great location. Close to all kinds of things within walking distance. Short drive to the stockyards. When they say parking is available be ready to valet. Not a big deal just a heads up.

The staff was beyond AMAZING! Everyone valet, front desk, house keeping, and bar tender were all absolutely wonderful.

Overall a good choice.

Staff and valet were amazing. Pillows were horrible, didn’t have hot water very long. Stains on floors and walls. Rooms need updating

We had my daughter’s 16th birthday party with her friends. The staff was amazing from the time we got there and throughout our stay. We cleaned up all the glitter!! Thanks Embassy Suites.

Joel at the front desk was very helpful

We’ve have no clean towels, no room service, laundry room unavailable / closed, no pool, and most concerning is that we had no phone service to contact anyone in case of emergency

all good ,loved staff

Cost was quite a bit higher than agreed on!

This was our 2nd trip to Ft. Worth to see a show at the Bass Hall and both times we stayed at this hotel. It’s directly across the street from Bass Hall. There is also the Cheesecake Factory and Jake’s Burgers across the street. Hotel is nice. It’s not a fancy embassy suites like some can be but it’s the location we like best. The hotel was clean and quiet. The bed was comfortable. Evening drinks and morning breakfast were nice. Staff was awesome including valet. We will definitely be back!

Clean. Good manager evening reception and breakfast. Easy 5 minute walk to convention center.

You could improve the lighting in the rooms. There was a mirror behind the bathroom door and it’s so dark in the room. You can’t see yourself.

Lots of amenities in the hotel, including complimentary drinks and snacks in the evening. Breakfast was great, made to order omelets and BLTs. Several restaurants within walking distance as well.

I wish there were more options for food.

Very nice area of town. Very clean clean area. Easy Uber to the Stockyards area, too.

Mediocre hotel with subpar customer service. Had a one night stay, the bed was as hard as a rock. Lobby staff was less than welcoming, one lady acted like it was an inconvenience helping us. The other lady is the one who saved thos review.

This trip was gifted to my child for part of his Christmas. It was gifted as a trip to Andretti and swimming with his cousins that evening at an indoor pool. When the kids all got dressed to go to the pool an unavoidable occurrence caused the pool to have to be shut down. We reverted plans to entertain the kids. Once time for bed there was no extra bedding for the sofa sleeper and we waited for a while after requesting only to be brought a top sheet and a thin blanket. I then requested pillows and waited quite a while for those as well. The bedding was all extremely poor quality, the pillows are lumpy and old and not even full sized. Some of the fixtures not even attached properly to the walls (toilet paper holder). The hotel did have good communication and the kids got to go to the pool this morning; however, it was ice cold and they couldn’t enjoy it. Breakfast was very good but all in all our stay was far less than pleasant. We stay at Hilton’s often and this will no longer make the list.

Staff was very friendly and accommodating.

Very friendly staff. Just note to dummies, like me, valet parking us NOT free! It costs $40 plus tip, so just be prepared. I dont travel like this much yet so i am learning. We absolutely loved our room as it was a corner suite and had great views! There was much to choose to eat for breakfast as well

The wall paper needs to be replaced and better detail needed in cleaning and vacuuming. I will try the hotel again due to its convenient location.

The room we stayed in was very roomy had a lot of space and was very comfortable.

People/ employees were great, valet and front desk very friendly, but the room ruined the stay.

Everything was perfect for our New Years Eve with family. The staff was accommodating and they room was so clean and nice.

Room was not cleaned properly ànd paint was piled sheet had a yellow strain wasnt happy with the room at all i will not be staying their again when i do come back

Right in the heart of it all in Downtown Fort Worth. Right across from the Bass Hall for an event. Great place.

At check in, one of the rooms we booked was not ready and it took several trips to the front desk to get the issue sorted. Our phone did not work in one room, when we requested extra bedding it came with stains. The pool was drained on the Sunday we were there and we had 5 kids that were looking forward to swimming that did not get the chance.

The management made early checkin super easy!

The staff was excellent! I highly recommend staying here!

.

Front desk staff was amazing!

The room had a couple things that needed attention. The soap holder on the wall was almost falling off and the sink faucet was so loose. The windows also were so dirty you could barely see out of them. But the room itself was great setup. Quiet. Perfect for walking to places. The breakfast was great! Def would stay again.

The property is in desperate need of an update. The bed was one of the most uncomfortable beds I have slept in while traveling. All of the pillows were old, lumpy and in need of replacement. The “spa” bathtub would start and stop by itself when not in use. Not a great experience

Did not like the shower. The shower head kept falling off. Our room had a small window. Room was sad…