Hampton Inn & Suites N. Ft. Worth-Alliance Airport

The floor was not very clean, any repairs done were obvious and did not look good. Examples: the shared door between rooms didnt close flush with the frame, there was a weak spot in the wall in the bathroom). There was also very little decor, the room felt empty.

Smelled nice. Friendly staff. Good breakfast Bed is firmer than my preference. Elevator temporarily out

Room clean and updated.

Very good

The first day our room was not cleaned (although we requested it to be cleaned daily) and we were not given any towels, we did not receive any additional hangers (although they were requested), there was a cockroach in our room and there was no hot water for two days. We checked out a day early and no one apologized, no manager came out to say something.

The first day our room was not cleaned (although we requested it to be cleaned daily) and we were not given any towels, we did not receive any additional hangers (although they were requested), there was a cockroach in our room and there was no hot water for two days. We checked out a day early and no one apologized, no manager came out to say something.

Exceptional

The staff was excellent when we checked in and very helpful when it came to using the amenities one of the bed side lamps would not work properly

The staff was excellent when we checked in and very helpful when it came to using the amenities one of the bed side lamps would not work properly

Cause things was operating correctly like phone and outlet in room and sofa bed horrible.

Cause close my daughter and Tanger outlets. Cause things was operating correctly like phone and outlet in room and sofa bed horrible.

Exceptional

Disappointing

Superb

Exceptional

THe TV remote was insane.

THe TV remote was insane.

Good

Front desk attendant was really nice and friendly!!!

Front desk attendant was really nice and friendly!!!

The breakfast was great and the location was very convenient to our destination.

The breakfast was great and the location was very convenient to our destination.

Good value

Clean and spacious room. Variety of breakfast options.

All the staff was nice and the room was comfortable

I was pleasantly surprised by how big and nice the room was! The guy behind the counter was super friendly and I enjoyed my stay!

All the above!

Excellent Horel & Staff!!!

Staff was friendly and helpful.

Breakfast was cardboard, room was large but the sink counter area near the bathroom was only 1sq ft in size, Air Conditioner blew across the bottom of the bed so cold feet all night, staff was nice, I liked the cookies in the evening, the room lightning was brighter than other hotels so it was nice.

The room was clean. I would change those awful pillows. We forgot to bring our own. We have stayed in the same room twice now (Room 300) and the TV's "tube" is off. It was blurry and everything was purple. I informed the clerk at the desk twice. Very nice staff and good breakfasts. We will stay there again when we visit Fort Worth.

The TV in the room was broken. The tv was half blue when turned on.

Great room, bed, location and price

Friendly staff, quiet and providing hot beverages the whole day

This is the second time staying at the Hampton. Clean, great services and dog friendly.

Was well kept

clean

Great location for an overnight pit stop. Starbucks within and gas station less than 0.1 miles. New hotel very clean.

We arrived early and it was raining so we couldn't do much sightseeing. The receptionist contacted the cleaning staff and got our room ready so we could go ahead and check in.

Roches

Very clean. Breakfast was delicious!

Friendly staff

The staff was very friendly and the hot breakfast tasty

Nice staff.

Love the service. The amenities. Very caring staff. My dog loved being there. Love how clean and calm everything was. Love the pool and laundry.

Breakfast was a full breakfast offered, not just continental style. The woman responsible for keeping the area clean did an excellent job. 👏 Front desk staff was very friendly and knew what they were doing. Also, reasonable price. I would recommend staying there.

Very helpful staff. Good food nearby.

It was amazing

The staff.

Check in was super easy. Very friendly people at the frint desk. Really good breakfast. Housekeepers didnt speak one word of english but we kind of expected that. The pool was really nice. Parking was much better than most. We would go back.

The staff was nice. The rooms are out dated but the bed was comfortable.

Did not have fresh towels nor the room cleaned as expected. No mention or notice from the front desk.

Great staff!!

It’s clean quite good and enough continental breakfast I enjoyed to stay

It was great.

The staff were friendly and helpful. The room itself was clean but the quality of the facility was barely 3 star. The wall unit air conditioner squeaked and was extremely loud. The room was small and the fit and finish felt cheap. Overall, I am surprised that Hilton put their name on this place.

Thumbs up

Nice place, quite breakfast was on time and hot recommend when in fort-worth

Horrible

It was great a few complaints is when we got to our room the door was opened! Huge red flag for us. Front desk said their foundation shifted so doors sometimes hang before latching. Secondly the amount of light that went past the door sucked!! If your a pitch black sleeper it’s gunna be tough

Great stay!

Na

Very nice and quiet. Clean room and was able to accommodate my dogs while traveling

The outside was dirty

Great people with great customer service.

Best way to describe is it wasn’t to bad or too good, just average. The breakfast was the only thing above average and the $75 non refundable deposit was definately below average. A light out in the parking lot with vagrants coming in and out of the hotel kind of made for an unsafe feeling as well.

Needed a quick night with the kids for a fun outing…beds were cozy but a little creaky. Check in was smooth and the lobby area was cozy and inviting. Breakfast always hits the spot with the waffle maker and we enjoyed the omelet (much more enticing than scrambled eggs). Only issue was the water pressure in the toilet took forever to reset. We had to dump water down to get it to flush. Not a deal breaker if we ever needed to stay again.

The property is on the north edge of DFW. This allows people who don't HAVE to be down in the madness to be able to stay at a decent hotel and still be close enough to everything that they can enjoy most of the things that DFW has to offer.

Very nice property clean and checkin guy was very nice

Stay was good

It’s was good

We had a very nice stay on our trip across the country.

Bathroom could be updated and not to clean

We were very happy with our romms. We had god nights sleep. The staff was very friendly and welcomimng. The location was just right for our visit. The proprrty was beautiful and clean. We enjoyed the breakfast.

Overall the property is ideal. I booked a night for work in the area. The staff was nice and accommodating. However we did have an issue with ants in our room. The staff moved us to a suite that was very nice. The only issue is that the situation was not shared with the manager. I happened to be in the area. I stopped by to speak with the manager and he was happy to provide additional accommodation. The communication between employees and management needs improvement but otherwise this is a top tier hotel.

Room was very nice and comfortable. Staff was exceptional. Easy access and parking.

Front desk staff were excellent.

Desk clerk was friendly and knowledgeable about area. Lobby, di ing area and room was clean and inviting

Awesome place

The hotel lobby, room and property was nice and clean. The location at 13600 N Fwy location in Ft, Worrh, Tx felt safe and quiet. We had a good experience, during our one night stay. Thank you for a wonderful experience.

Beds were very comfortable!

staff was very friendly and super helpful after having a terrible day of being on the road and such. They made us feel welcome and the hotel felt safe to stay at.

We have spent the last July 4th holiday here for the last three years to see friends and relatives. Just off the expressway it is quiet and comfortable.

We had a great experience and wonderful breakfast.

We arrived with a reservation and were told that Expedia was overbooking rooms there, so we didn't have a room. Once we told the man at the front desk that we were going to rip up our Hilton Honors card he was able to find us a room. Justin (?) at the front desk was very nice and helpful. Breakfast was terrible every morning. Very little food and it was not being refilled. Teabags were even hard to get. Eggs were partly frozen in the center. The area you ate at was not clean. Although the room was clean it needed several things repaired such as loose screws in the cabinet in front of the refrigerator and the extra lock on the door. I have stayed at this hotel for many years. The last time I stayed I thought it would be the last, but decided to give it another chance. I will not stay there again.

The staff is WONDERFUL AND WILLING TO HELP THE TWO GIRLS AT THR FRINT DESK WERE GREAT. I HAD NO LIGHT BULBS AND NO SHAMPOO. THE LIGHT BULBS WERE REPLACED BUT THE SHAMPOO WAS JUST PLACED IN SINK AND NOT IN SHOWER HOLDER.

I stayed for two nights. I accidentally left my AirPods in the room when I left. Called the hotel a day later to ask if they had been found and they said they would call me back. I never received a return call so I consider my AirPods to have been stolen by hotel staff. Unacceptable.

Just an overnight for being on the road; had my puppy with me and all was well

Toilet was short, made for a midget. Room phone did not work.

Nice one night stay. Close to our destination. Friendly staff

The seating area in the lobby where you eat was filthy. All the chairs had nasty mystery stains. This hotel is outdated and the pool was dirty.

Easy location

Room and hotel was clean. Sound proof not so much. Hotel to close to highway , hear traffic all night. Keep me and my son up, also found hair in breakfast food.

The AC unit was a bit louder then i woul prefer. Very convenient while driving on 35N

Excellent

As always, a great stay and friendly staff

It is not right inside the city but out a little ways and that makes for a nice place to stay as well.

Comfortable and easy to fall asleep. The only thing I didn’t noticed was that the clock in nightstand was one hour early …. Maybe due to time change and or maybe previous family had a reason to set clock one hour early. We made it downstairs for breakfast at 6:15 am thinking it was 7:15 am.

Room was nice and clean especially for age of building. Room was against elevators which were not quiet. AC temp did not seem right. Had to crank down to 64 to not be sweating. (Usually happy at 74)

Clean hotel. Staff nice.

Excellent hotel, very friendly staff, and overall a great experience.

Clean and accommodating! Great place to bring your Pet! Pet fee is high. With that said, plenty of area to walk your dog.

Very clean, easy access and close to the location we wanted. Thank you Expedia.

Loud freeway noise and uncomfortable bed. Very few options for dining. Gave this place a second chance and it failed.

Came in town for Anime Frontier and had an amazing experience, what was even better was being able to to come back to a super comfortable hotel room.

Very comfortable

It was great :)

It was clean and close to daughter's house.

Amazing !!

Nice and clean. Right off a highway and not much around or in walking distance.

The first room we got had a broken ac and we were upgraded to a suite with a blaster of an ac, so everything worked out great!

Property clean and staff was friendly

It was easy to find, it is quiet and clean

They quickly found me a room. On theb5th

Clean safe and comfortable

I DID NOT GET TO STAY AT HOTEL AS PLANNED . HAD TO CANCEL DUE TO ILLNESS. WANTED EXPEDIA TO REFUND MY PAYPAL ACCOUNT BUT THEY HAVE A NO REFUND POLICY. I LOVE THE HAMPTON INN. BUT WILL NO LONGER USE EXPEDIA.

I’ve stayed here many times and I’ve had a good experience each time! Staff is generally always willing to accommodate me.

Good location.

Plenty of parking that was easy to get into and out onto major highway and city streets

My husband and I arrived friday afternoon and the gentleman working the front desk was very friendly. We got to the room and the bedroom airconditioner was not cooling as well as the living room one . Living room temp ice cold , bedroom temp felt like 75. We are used to 69/ 70. The cleaning staff needs to pay alittle more attention to details. I went into the restroom and as i was putting the toilet lid down i noticed what looked like smeared blood on the rim of the seat. And the floor could have used a bit of vacuuming. Overall it was just okay. If i was in the area again i probably wouldn't stay there again.

Overall this was a good hotel experience. It was kinda far from convenient eateries but the hotel and staff were quite good. The breakfast was good with a good selection of choices. It is close to both a major interstate (I-35W) and an airport. So the noise level is a bit much. The facility is well kept.

Back for my 5th time this summer!! 2023

I didn’t saw ice machine I didn’t ask for that either to be fair

I did not like that the ice machine on the 5th floor was out of order and has been for some time now i had to go to a lower floor to get ice totally unacceptable when i ask staff have they put in a work order they replied management say thats not a priority right now but its 107° degrees outside and your quest can't enjoy the pleasure of having ice available

Staff were awesome! Jermaine was fabulous, breakfast was good, rooms clean.

A little welcome package of trail mix and bottled water -these little touches are so appreciated and unexpected I’ll be back and highly recommend!

Your staff is very friendly. The rooms are spacious…like IKEA decor. The continental breakfast was fresh. Pillows need replacing.

It was very nice with a great staff.

room was not as I expected

Had a great stay the room was spotless. Will definitely stay again.

It was safe and conveniently located

The ease of check in. The breakfast was very good. Everything was very clean.

The worst hotel I have ever stayed... nothing unique

The front desk staff were helpful

Close to Texas Motor Speedway, and lots of options of places to eat. Room could use some updating, but was overall nice.

Very Good

Customer Service was excellent.

Very convenient! Helpful staff!

Nice clean, functioning room. My favorite part was the chorizo and eggs breakfast. Thank you!

The staff was very friendly