Quality Inn Goose Creek - Charleston

Exceptional

It was unclean. Pulled up to 5 cop cars with no warning for the desk clerk about them. People living there with items just thrown around outside. Towels in the bathroom were dirty. The lock on the door was almost falling off. When I was going to check out I had to get the attention of two employees that were yelling at eachother by the laundry after I stood there a good 10 mins to check out. Overall 3/10

The new lady (didn’t catch her name) was very pleasant and nice. Room did not get clean and when I needed fresh towels they told me to just put the old ones outside the door. I get back to the room after working all day to see my “clean” towels on the outside of the door in a plastic bag. My fridge was not working. Only one light and the bathroom light was working. Got a new room only for that one to have dirty sheets. Got another room that was way better but still had a smell coming from the air unit.

Bad

Exceptional

Pleasant

Poor

Location Being charged incidental on my card without any communication!! Floors were so dirty that water in tub turns black when you step in after walking barefoot from bed to tub. Many choices closeby, next time will definitely not stay here...............

Location Being charged incidental on my card without any communication!! Floors were so dirty that water in tub turns black when you step in after walking barefoot from bed to tub. Many choices closeby, next time will definitely not stay here...............

Very good

Add home fries/hash browns to breakfast. Room had no shower curtain. Found a bug which looked like a roach crawling on the floor by the bathroom. While wiping up the spill on the floor, I noticed how dirty the towel was indicating the floor was dirty

The staff were very friendly and the linens were clean on the beds. The bathroom area was clean. The two rooms had an adjoining door, which we had asked for. The rooms did not resemble those shown online and smelled of mildew (cat pee?) The door to the adjoining rooms was stuck shut with paint and had to be slammed open. The safety latches on the doors were a joke that were so loose there was no way they were stopping anything.

The rooms did not resemble those shown online and smelled of mildew (cat pee?) The door to the adjoining rooms was stuck shut with paint and had to be slammed open. The safety latches on the doors were a joke that were so loose there was no way they were stopping anything.

It was a great experience. The front desk counter lady was amazing. The rooms were comfortable for the price. The breakfast was terrific and the weekend lady is great in there. The pool was great and extremely clean.

It was a great experience. The front desk counter lady was amazing. The rooms were comfortable for the price. The breakfast was terrific and the weekend lady is great in there. The pool was great and extremely clean.

Nothing!!! Mold in the bathroom, toilet was dirty, the top of the fridge had crumbs on it. It was a moldy smell. No house keeping came by to give fresh towels

Mold in the bathroom, toilet was dirty, the top of the fridge had crumbs on it. It was a moldy smell. No house keeping came by to give fresh towels

Exceptional

The room was pretty clean in general, but the bathroom door was very nasty. A good wipe down of the walls, doors and bed platforms would have made a difference. Oh the light fixtures were very gross as well.

Everyone was very friendly and helpful. The room was pretty clean in general, but the bathroom door was very nasty. A good wipe down of the walls, doors and bed platforms would have made a difference. Oh the light fixtures were very gross as well.

Lowest quality hotel

The staff was very friendly. I normally dont sleep well at hotels but I slept very well here.The bed was very comfortable.

The motel was clean, the staff was nice and helpful, the location was really close to route 52 so that it was easy to get on route 52 heading to Moncks Corner. You miss most of the traffic that you get into if you stay closer to Charleston, SC. Breakfast offering was very good compared to most other motels I have stayed in recently.

The hotel is good, the area is good but the need clean better because the cleaning is bad

property was located close to a railway so had trains going by at all hours. Also catered to displaced construction(I believe) so if you were out later at night parking was impossible.

staff is helpful on situations BUT area to improve: smokers fumes or breath go under door

Many super obnoxious trashy guests.

The customer service is amazing, the hotel is just gross bugs everywhere, old and dirty

convenient location, friendly staff

My room had roaches.

The hotel room was great, the beds were comfortable. The safe didn’t work and we had a lot of trouble with the TV. The staff was great and breakfast was really good.

Room was not very clean. Dirty towel in the bathroom. Microwave had free flowing liquid spill - still wet. Floor was sticky.

Did not feel like a safe area

Comfortable stay.

Breakfast was AWFUL. They didn’t have juice and got annoyed if you asked about it. The woman over breakfast, Penelope I think, hovers over your every movement and kept telling me how to make a waffle and even gave unsolicited advice on how to pour milk (shut up lady, this hotel sucks and it’s too early to have you loud in my ear all morning). The bread and biscuits were gross and stale. They buy them from Walmart and I don’t think they bother rotating them or discarding what isn’t eaten each day. The photos in this listing are deceiving. It doesn’t actually look like the pictures. It’s not the same hotel.

The room had a bad smell. The bathroom was very small. The beds were lumpy and uncomfortable. I’m 70 years old and was put on the second floor so I had to climb stairs with all my luggage. I was not impressed.

Quick check in. Clean beds, the floor was a little sandy.

The front desk workers were friendly but thats about all I can say good about this place. We reserved a nonsmoking double room, instantly when we walked in yoy could tell that was not the case. It smelled of smoke and the walls/ac were yellowed from it. It had not been cleaned properly, half of the area wasnt wiped down and the shower was gross. There was hair left from a previous person, I even showered in my flip flops so I wouldnt touch it with my bare feet. The house keeper didnt bother to knock to see if anyone was inside, instead she just opened the door with us inside. It served its purpose for a bed to sleep in but I would definitely never go back and wouldnt recommend it to anyone.

The room had an awful smell. They need to open the room for a whole day and let fresh air in.

The staff were very friendly and helpful. The rooms were a little run down could use a upgrade. We stayed 2 nights. I don’t think pictures online matched what we got. But overall it was ok

Room smelled bad, drug deals going on out in the parking lot, room didn’t get cool enough.

Our experience was a pleasant one. Room clean, newer, bed comfortable, and although the hotel was full it was quiet except for normal outside noise.

Very good service

it was a ok hotel for one night, breakfast very poor

The pool was wonderful and clean. Considering it was right next to the road it was somewhat quiet and comfortable. The front desk staff very friendly. The breakfast was nice and organized. Ty!

I enjoyed our stay and the service at the front desk was friendly. The cleaning staff was also very nice!

it was convenient

I liked the breakfast provided. I did not like the cigarette smelling room. Also,room and bathroom looked like it hadn’t been updated in years. Bathroom walls and door looked terrible.

The quality inn was a great stay for the the night and had great customer service from the front desk great guy i would recomend to stay here its a nice inviting stay for the price. But fair warning it sits about 200 feet from rail road tracks so you might here trains go by in the middle the night. But other than that great stay

Good stay for the price

Overall, it was a good experience. However, the train noise at night interrupted my sleep a few times

Clean room. Maid service did clean coffee maker or restock coffee for 2 days.

property is old - basically set up as a motel with not much privacy

People were very friendly, and for what I paid it was worth the money. Just not much in terms of the area.

Our stay was comfortable with no problems. The noise level was minimal. Staff were more than helpful and courteous. Room was large, but a bit crowded with desk chair, desk, and easy chair. We would stay again.

this hotel was a "bed for the night" it filled the requirements. It is not very close to the highway.

The room wasn't the cleanest it could have been. The bathroom door had been poorly repaired when it should have been replaced. The TV reception was poor. For the price I feel the room was about what I expected.

Only criticism would be volume of noise from nearby road and railway crossing.

We arrived Friday the day of the storm for a weekend with friends. The rooms were very clean and the front desk person very helpful and friendly. The mattress was very good and comfortable. It was a laughing matter with my friends when we saw that the roll-away bed had a cardboard on the bottom. But it was a good stay. Will stay again

We will never stay at this Hotel again unless it is for 1 night and we are desperate.They did not have enough towels. Our floor was laminate hard wood which was so dirty, we went out and bought a Wet and Dry Swiffer so we could mop the floor daily. We stayed there a week and thought the price was over priced. The desk clerks were very nice and friendly. I have spent less money and gotten a room on the beach in FL. I'm sorry to be so negative but this was our home away from home for a week so we could visit Children and Grand children. We were very disappointed and will not be staying here again.

Everyone that I had the pleasure to converse with, was very pleasant, and courteous. It was good to come across personnel who greeted you with a smile and politeness. Our stay was good. Just wished this Quality Inn had an elevator, and wasn't built so close to the railroad tracks. The train came more often than had been participated all thru the night. Other than those two things, the stay was a good stay.

To close to train, airplane and traffic. TV not clear, door not sealed tight. Pillows way to soft. Give it a six total grade.

QI is not a motel preference for me, but it suited my family's needs. The night clerk was very professional and accommodating! I'd prefer to have indoor motel rooms because they feel safer; however, when your children play for a traveling baseball team a room for $100 or less is needed. Wish more options were available

Finally a continental breakfast with a few healthy choices, I.e., fruit and yogurt. Trying to get into the hotel was a little tricky, the DOT made it difficult, you had to make a very sharp, short u turn on a very busy street to get into the hotel parking lot. They had no side entrance from the street right next to them, which had a light, so it would have been a lot easier and safer. Otherwise a good stay.

The hotel was very busy and carts were hard to navigate around with getting our luggage to the room...that being said, the staff offered more than once to help carry things for us and it looked like someone in upper maintenance was even helping turn the rooms around. Very impressive!

The room was clean. The bed was comfortable. I was able to leave vacation gear tied to the top of my vehicle without it being disturbed. The location was convenient to I-26 and downtown Charleston.

Good place to stay. Didn't mind the drive to downtown Charleston - liked being out of the busyness. Would stay here again!

Pillow case and beddings not changed prior to previous occupants.Rollaway bed is air mattress with 1 thin fitted sheat. When i asked for a blanket they gave me an old twin sheat and "blanket" that looks like a curtain panel. Front office people not so accomodating and not willing to help. Lacks Compassion even when i Mentioned that we were there to attend a Military Ceremony for my son. We checked out 1 day earlier because of poor service and hotel condition. Will never go back to this hotel again.

The bad thing about this hotel is that it is right beside a railroad track and it is a very active track. There were 5 diffierent trains on the one night we stayed in the hotel. The train blairs its horn, moves very fast and is very loud. It started at 10pm and continued every few hours thru the night. The train is very loud! It is an older hotel, bed was comfy though and the air conditioning was great! So it would have been great if not for the train noise all night long!

I have stayed here before and since then they have done some changes. Our room had all new furniture, light fixtures the bathroom had been remodeled so new hardware and fixture the surround was all new. Everything looked as tho they were making it look classier. Same carpet but thought I heard they were going to be changing that. The breakfast was excellent and gave you a plenty of time to be able to make it there with out having to get up to early. ALL the staff was extremely pleasant and helpful. I was very impressed even tho we don't have a need for it the pool has been equipped with a chair lift for people whom are in wheel chairs or that would not be able to use the pool without assistance. I have not seen a hotel with one before now. I will continue to tell people how impressed I was over this. We will definitely choose this hotel again over the others in the area! I do have to say the city has done some street lights near the entrance making it a little tricky to get in. Not the Hotels fault i do hope the city puts in a side entrance for them since they blocked the left hand turn in with a median. Thank you for such a pleasant 7 day stay.

We were there for my son's Naval Graduation. Very close to the base. I would stay again while he is stationed in Charleston.

I enjoyed the hotel, it had courteous staff and the facilities are well maintained.

Breakfast was good.

Diane Miracle

very important that my husband has a good nights sleep & comfortable bed. he got both, the beds are so terrif & the place seemed clean.

overall enjoyed my stay. will be back soon. Great breakfast for money. Tv had lines all in it, but good. Wish I could have stayed longer!!

There were some very roudy and loud people occupying the room bellow us who had frequent loud discussions outside. My other complaint is that the breakfast was bland and the waffles sour. Lastly, the ac was off when we first entered the room so it was very hot and humid, the ac unit was very loud. On the other hand though, the staff was quiet friendly.

Great stay during a business trip

Adequate facilities. A train goes by nearby, but it didi not disturb us. It was a good location to see Charleston sites

I guess you get what you pay for. OK for the price. However for an additional $25 including tax the next night we had a 50% nicer cleaner room, carpet with no spots, a white bedcover that was free of spots, better pillows and sheets that were not tissue thin and worn out. Also an updated bathroom. For me it was worth the extra $25.

Pretty good hotel for the price. Comforters had cigarette burn holes in them but Meh, no biggie. Room was clean & fresh smelling. Showers could use a little more water pressure but again, no biggie. Receptionist was very nice & helpful when keycard didn't work 2nd day.

Overall stay was not bad, room was comfortable and clean. Hotel is dated but currently doing remodel. The horn from the train was annoying during the night but that can't be helped. I really have no complaints, it was what was expected for the price not a 5 star but we knew that going in. I would stay again.

It was fine, just wish there had been an elevator for 2nd floor

I would stay at this hotel again. It was a nice hotel.

The staff was extremely helpful and the room was clean and comfortable. I had planned to stay for one night but stayed for three.

Alarm clock was busted. Coffee pot didn't work. Bed squeaked.

There isn't enough parking or space to drive around in general. I hit a curb the first night I got there and popped my front tire. The room had an odd smell. Otherwise, we were very comfortable and enjoyed our stay.

Room was very clean and the bed was really comfortable!! I will back here in Goose Creek for awhile until I move down there but Quality Inn is where I will be!!

The hotel seems to be the hotel of choice for construction crews - lots of young men in the breakfast area in the morning. Definitely will not stay there again.

Very nice staff. I was in Goose Creek for my son's graduation. Room was clean. I didn't try the hot breakfast, but the coffee was good, I wake up around 4:30 AM, and they would make it for me fresh!!

room was clean, had a safe, fridge, microwave. toilet leaked, had to keep towels on the floor. beds weren't comfortable. airport and train tracks nearby so there was a lot of noise. staff was very nice

Everything was great the only thing it was hard to get in and out during heavy traffic and they didn't have the hallmark channel but otherwise great if I needed anything they were right there

The hotel is very close to the navy base. The rooms a not very fancy but are clean. Pretty much has the basics but not much more. Has a morning continental breakfast which is good. But the staff is excellent and friendly! This was the second time we stayed here and it was because of the staff, They are always pleasant and will go out of their way to do anything for you. This is why we came back to stay here again. So if you're looking for the Ritz, this ain't it. But if you're looking for a good basic clean comfortable hotel room at a good price, this is the place.

Comfortable and enjoyed extra personal hygiene items like lotion and conditioner. Upgrade to flat screen TV and free hot break fast. The only thing that would've made it better would be bigger beds. The beds were very small.

I had a great experience and the staff was very pleasant. The rooms were very clean.

Overall nice stay. Staff was very friendly and helpful. Clean room, comfortable bed.

It was as advertised not the best but ok.

The manager was not even interested in why I left. $xpedia contacted the hotel manager and he did not want them to refund my money even though I drove to the next town and checked into another hotel. The Hotel in Goose Creek was terrible but the staff were worse. Very poor management.

Good for the money excellent

It was fine. Just stayed overnight. The beds were very comfortable.

I took a trip down to Charleston, SC to see my boyfriend who is in the navy. The hotel is really close to base and is surrounded by food. When I arrived, the hotel staff was very friendly. I really appreciated the woman who checked me out Monday morning. She was very nice and helpful! Overall, I enjoyed my three night stay there. The bed was comfortable and the pool was inviting, except I did not use it because I went to the beach. There was a train track near by, however it didn't bother me and never woke me up. The only complaint I have is that the tub didn't drain as fast as it should and the toilet made a ringing noise for a little while after flushing. Breakfast was good, but get there before 9 because after 9 there wasn't much left, not even forks. Otherwise, It was a nice stay there and I would stay there again.

WE HAD PROBLEM WITH GETING A COFFEE POT THAT WORKED ALSO HAD WATER COMING THRU THE CEILING . I WAS SITTING ON THE JOHN ON FIR NITE ABOUT 10 PM AND WATER POURED ALL OVER ME HAD A SHOWER I DIDN'T PLAN ON ,WAS NOT PLEASED WITH THIS THEN COULD NOT GET PHONE TO WORK HAD TO WALK TO FRONT DESK TO REPORT THIS BUT WAS TAKEN CARE OF IN A PLEASING MANER

This was one of the worst hotel we stayed in last five years we had two rooms. One room had a stuffed up toilet. Both rooms had cigarette holes in the comforters. But they were non-smoking rooms. Pretty amazing ! Doors were hard to open Looks like they haven't had a renovation since 1976

The good thing is the bed was amazingly comfortable....the bad thing was the train ran almost hourly blaring its horn right next to the hotel ALL NIGHT LONG! Seriously. At least 7 or 8 times. I don't know if it'll help to ask to stay on the other side of the hotel but honestly it's not worth saving a little bit of money. There are other hotels within 10 minutes of this location. If you sleep like a log then go for it.

We were pleasantly surprised at the breakfast selections! Air conditioner worked perfectly during the very hot days and was almost to cool at night (which is saying something considering were not from the south). Staff was very helpful and friendly. It was a little disconcerting to find out the hotel also served as a sheriff out post station. Also the hotels response to room theft (towels, bedding, iron etc) was a bit humorous. They posted a sign outlining the costs of the items "due to the popularity of our items." On a bad note our bathroom door wouldn't shut properly and the plumbing in the toilet and shower was incredibly slow draining.

The hotel reeked of cigarette smoke, but it was marketed as a non-smoking room. When we complained to the staff, the manager told us, "this is just what an old hotel smells like and [he didn't] know what we expected [him] to do". He also told us that he would refund our money, but that he knew that the city was booked do to a military graduation. We felt cheated, but trapped. Also, the people who continuously passed our door (which we entered from the "balcony") were very noisy and made us feel super uncomfortable. Lastly, he didn't not honor our military discount, but the daytime manager told us that the nighttime manager should have honored it.

There was only one working outlet without having to un-plug something else. Breakfast was good. Not a whole lot of variety , but fine. Coffee was ehh... Overall it was a good stay.

Front desk clerk Eleanor was great she gave us good suggestions and answer our questions honestly. the service from others at your location was prompt and friendly

Very much enjoyed our stay here. The staff went far above making us comfortable, and giving us info on the sites and what to see. Hotel is a little older, but still in very good shape. Great prices compared to what we would have paid closer to Charleston. Eleanore, the front desk girl told us where to go to park, what was going on in Charleston as far as festivals, and all the sites to explore. Kudos to her!!!!

A little dusty under TV cabinet. Dust behind leather chair. Power outlets were loose. Need to be tightened.

Felt unsafe - construction workers with trailer in side lot right in front of our door drinking beer untiil 1:00 am Big person would not be able to turnaround in bathroom . Fan in bathroom and ice machine did not work. Terrible smell in room like cheap motel. Way overpriced $100+ Told to run air on high instead of auto to drown out train (which we did know about).

While the staff was nice, the non-smoking room smelled of smoke, had a minor pest problem as far as spiders, the comforter on the bed had burns from dropped cigarettes, and a train passes the front of the hotel almost every night.

The hotel is in a great area as far as access to Charleston or Summerville. We found the rooms to be clean and comfortable. However, we booked a non-smoking room and even included this as a note to the hotel. When we walked into our room, we could smell cigarette smoke that had been masked by room spray. The staff was quite accommodating and was eager to find us another room. All rooms had a non-smoking sign by the doors, but a couple were sitting in their room smoking as we walked by. We would stay here again if we could truly be promised a non-smoking room.

hotel was next to a railroad track with trains. the hotel was apparently full, so parking was some distance from room a good bit of noise from other guests outside but inside was adequate. breakfast was good. Only there one night so hard to rate. exiting during rush hour was difficult.

This past weekend my boyfriend and I booked a room here for a weekend trip for his birthday. When we arrived we barely made the turn into the parking lot. Once we got to the room we had trouble opening the door to the point house keeping had to help us get in and even she had difficulties. Once she opened the door she asked if we would like her to spray the room. Needless to say we only stayed for 10 minutes and found another hotel!!

The hotel is right next to a train crossing, multiple trains passing through the night, the horns can be heard miles away, and you would litteraly have to cover your head with a pillow to survive the noise when they were passing by the hotel. We did not sleep at ALL in the two nights that we stayed there. The pool was filled with green water and the odor was outrageous, the rooms are old and dingy, the toilet seat was not properly bolted into the floor so we were swinging while using it, I can not think of one good thing to say about this hotel except that the staff was nice and even though we didn't want our room freshened up the second day(we simply didn't want anybody in there just judging by the looks of the "hotel"), they were nice enough to leave us clean towels wrapped in a bag and hung onto our door handle. This is one of the four hotels I booked for this trip and even was price wise was not the cheapest one it was definitely the worst one. The only reason we didn't book into another hotel was that there was absolutely no availability during the weekend in the Charlston area due to fashion week.

The staff was very nice especially the lady at check in. She didn't rush through my check in and made me feel very welcome. The housekeeping department did a wonderful job keeping everything nice and clean. I spent 7 days at this hotel. It was full the whole time, which says a lot about the place. I wanted to tour Charleston and some other areas so this was a perfect location for me without spending hundreds that it would've cost to stay downtown Charleston.

Electical outlets need to be updated. The over all clean level needs to be improved.

Staff were really helpful and friendly, room was a bit tired and breakfast was okay but for price was acceptable

Could not tell from the outside but the accommodations were very nice.