Fairfield Inn & Suites by Marriott Greensboro Coliseum Area

headboard at top was very dusty and in the bathroom toilet paper holder was very dusty inside of the holder

Very good

I requested adjoining rooms due to medical issues or rooms on the same floor close by each other and did not receive either request. We were placed on separate floors and stated our request was never submitted by Expedia.

Exceptional

Close to where I needed to be, friendly staff, breakfast provided The building is very old and shows its age , especially within the bathroom it’s old (waters sounds from other rooms/floors, toilet pressure) air quality in room with older air conditioning.

Good location, good breakfast, clean room

Very good

Clean

Clean

Very helpful staff.

Clean have in door pool gym great over all great I liked everything

Clean have in door pool gym great over all great I liked everything

Exceptional

Very nice place and staff was excellent!

The setting was nice. There were plenty of choices to eat. The staff was attentive and refilled foods timely if they ran low. The eggs were rubbery.

The setting was nice. There were plenty of choices to eat. The staff was attentive and refilled foods timely if they ran low. The eggs were rubbery.

Superb

Exceptional

The breakfast was substandard for a Marriott, small selection of items, I believe it was partially because there was a convention going on.

Very noisy, thin walls and very loud guests all night long

Room was comfy and hotel was booked solid for a soccer tournament. Even with that, still enough room for other families to enjoy their stay.

Clean. Check-in fast. Breakfast good No hot water in bath sink but hot water in shower

No hot water in bath sink but hot water in shower

Clean room, great staff

Low rating, even for a two star hotel. 1 out of 3 staff rude, no TV signal for 2 of the 4 days, stained mattress sheets, token bathroom courts in leading to flooding at every shower, breakfast options ver mid. Expected more of a Fairfield.

Superb

While the common ar

Very good

Absolutely love the stay and the desk manager was great .

The man at the front desk was A1 perfect doing check in so polite housekeeping was on it when I needed anything

Pool looks dirty, i think they have a lot of guest using it that day. my kids got so disappointed but i wont let them use it. Not bad for a 1 night stay though.

Overall the stay was decent. Just some minor things I feel that could help. Cosmetically the room needed some work. A couple things that could be fix with a skilled handyman or maintenance worker. Breakfast was good- I’ve never seen things warmed or served as such. Seems to be effective. All the things we had were good

It’s ok

Arrived on a Monday night check-in was a little bit slow but OK. Room was very good. Bed was very comfortable as well as the pillows. Good shower pressure.. breakfast was adequate as was the coffee. Staff was very pleasant.. overall a good one nights stay.

Colin was super helpful at check in room is fresh and clean!

Staff was friendly and helpful and room was immaculate Eve

Room was large and spacious.

Rooms was comfortable, parking was easy, and it was a short, easy walk to the convention center.

Room was big and very nice. Plenty of good choices for breakfast. Four of us and plenty of hot water for everyone.

Nice welcoming staff!

I will never come back to this hotel again.

Ask for a room on the same floor as the ice machine, didn’t get it. What I got was a room next to the elevator. People getting off and on. The A/C was loud. The refrigerator had as much ice buildup on the inside as the amount of ice I got from the ice machine. I have seen a lot better continental breakfast at other sites. And I am talking about Fairfield sites.

Staff was excellent!

again, they did not change the bed sheets which is not acceptable. They should keep watch and train their housekeepers to change the bed sheets and comforter each day. Everyday!

We enjoyed our stay. Hotel staff was friendly. The breakfast provided had options for everyone. The pool and pool area was nice and clean. We were conveniently located to food, shopping and the highway. The room including the bathroom was clean. This is a property we would book again.

I really loved my experience here. My daughter wanted a sleepover with her friend and auntie and we had a blast . Swimming pool was clean .breakfast buffet was quiet,clean and tasty ! The staff was very lovely. Made me feel so welcoming and they really enjoyed our little talks. I love Fairfield inn and I will make sure to come back.

The Breakfast seemed to be scaled back a bit from my stay 2 years ago. The stay was still very present.

The description in the ad for this property explained that I would be getting a large suite that could accommodate six people. It was just the double bedroom. Priced differently from what was described as the double bedroom so I was overcharged. There was no accommodation made. The Internet on the televisions didn’t work so we couldn’t stream television off of YouTube or any other avenues. The pool area was closed for absolutely no reason and it was the reason I booked this hotel with an indoor pool for my son‘s birthday. The entire hotel smelled like cheap cleaner and it was so strong that it gave me a headache. There was trash under the sofa bed sheet appeared to no be so clean on sofa bed. And this room was equipped for three people. It had three towels, three washcloths three of everything, but there was 5 of us like I said we paid for a suite and got a double bedroom.

The stay was marivolous. i really like how everything was clean and tighty. i would of love to see better breakfast choices in the hot bar. The pancake machines was not working. The breakfast hot bar only had limited amount of good choices. The milks were warm instead cold for regular drinking purposes. Overral everything else was perfect. Staff was very pleasant and amenities were clean and comfortable. Thank you for having a computer , really needed to print.

The food options are great. It’s very convenient to local restaurants and communities. Internet access is very easy.

The property

Great hotel and excellent service

Good

Excellent hospitality and extremely close to the Aquatic Center. Only issue is the surrounding area is very poor and depressing and many homeless.

The hotel has a serious problem with the water, the entire weekend the water was brown. we never feel safe in the hotel.

check in was quick and easy, check out time was accommodated, staff was really polite. only thing we didn’t like was the tv. we could only watch netflix, youtube or cable. you weren’t able to cast to the tv from your phone or laptop.

Stay was pleasant. Friendly staff, smooth check in. We stayed in a suite which was spacious enough for 3 adults and 4 kids. Would come back here again.

Nice property. Felt like they were rushing us out the room.

Location was great, right off the interstate. Every thing was clean and the rooms large. Only complaint was how stark the room was

Hotel update was okay but overall still dated and not as modern as expected. But staff were great!

Front desk was super friendly and check in was easy!

Staff was friendly area was quiet

Definitely not in the room that I requested.

The stay was exactly what we needed it to be. The beds were not the most comfortable, would be my only complaint with the stay. Most staff were friendly, except the lady putting out breakfast, who was quite rude. Overall would absolutely stay here again. Nice- quiet area (for the location) and hotel overall.

Nice

Clean rooms and nice breakfast.

We had excellent service and the staff was wonderful. However, the room had a dirty q-tip on the floor when we walked in and the room ac/heater did not work so it was stuffy all night. The floors didn’t look like they had been vacuumed for a long time and the bathroom towels had stains on a few of them. We will be making other accommodations our next trip to Greensboro.

I booked this stay and called in 2/1 and spoke to a woman in regards to me traveling from Ohio to North Carolina through the night with my 5 children and was inquiring if I’d be able to check in early in the morning around 3.. she explained to me to call back the following Sunday because there would be a manager available to see if they would have the space and the room available to be able to check in early. I called again on 2/9 around 9:50am. I began that conversation speaking with on lady reexplaining my situation at that time she told me check out was 11am but if we got there early they had a pull and sitting area me and the children could wait in while a room was flipped for us… I then reiterated that I was looking to check in around 3am if possible. At that point I was placed on hold and another woman (I assumed a manager at this point) came in the line. Again I reexplained the situation to her and she told me she was checking the system to see if there was that room that would be available at that time. Ending the conversation saying she was putting in the notes that I’d be checking in early. At this time there was not talk of additional cost or needing to book additional nights. I assumed that I was able to check in early because the room would have been vacant. We arrived around I believe 2:30ish Tuesday morning. I walked in and was greeted after the doors were opened for me. The woman took my id I again explained me speaking to a manager that Sunday prior and we we

We were there for a swim meet. Rooms were spacious and more than met our needs. Also a good location just a few minutes from aquatic center.

I am afraid but this hotel does not respect the standards of Fairfield hotels. Although most of the staff was pleasant the property was dirty: smelly room and hairs in the bathrooms. The staff did not stocked some of the supplies in the bathroom. The breakfast was not pleasant. Not the usual fresh food.

Newer hotel in the middle of a group of much older hotels. Very clean and incredibly convenient to the coliseum, interstate and lots of shops/restaurants.

Room had no heat, tv kept clicking, desk never answered phone

Just what we needed for a single night in Greensboro.

Not far from NCA&T and options to eat.

Great service quality room

Horrible!! Be aware of the location with illicit activities in the parking lot and on the street. Did not stay due to feeling unsafe. Hotel refused to refund.

Five star hotel and staff

Very clean rooms need like a better smell but over all clean

Nice place good breakfast

The worst Marriott I have ever stayed in. We would have been better off in a motel. The hotel was worn, smelly, and had mildew on the bathroom ceiling. One star is too many for this hotel. I was extremely dissspointed.

Poor mattress

Overall a good stay

Perfect stay!

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Property was very clean and quiet. However The next street over has an abandoned hotel which is full of drugs, violence and fires. Twice we saw police there during the night and a fire engine the next morning

The staff was very friendly and helpful, our stay was wonderful other than the noise of a busy road and small bathroom.

Just right

The breakfast was good.

This hotel had very high potential but with the rude stafff and the misunderstanding that came with fees was absolutely horrible ! Would definitely not recommend staying here on top of all that the water that we had to use was brown and had a veryyy odd taste ! Although I do appreciate the breakfast host they were very nice and had the area veryyy clean !

We had a wonderful visit and comfortable, friendly and clean , we will make this our home stay when we are in the Greensboro State

Overall good stay. Friendly staff and clean rooms. Immediate hotel surroundings aren’t the best but for a quick stay it’s okay.

Enjoyed my stay. Everyone was friendly.

My stay was great. The room was clean and tidy. Well restocked.

The lady at the counter was great. She switched our room because the 1st rooms pull out couch mattress was very dirty with crumbs and who knows what. Next room was cleaner, but none of us slept good, beds were not comfortable. Washcloths didn't appear to be very clean. Breakfast was mostly prepackaged items warmed in the plastic wrap, overall not great. The front staff were sweet as can be, none of this was their fault. We love staying at Fairfield's, this one just didn't compare to the others we have stayed at.

Like real eggs, not prepacked egg muffins. Hard boiled were OK.

Exceptional Customer by all. The ashtray needs to be used instead of the guest and the worker putting them on the ground.

Our stay was very comfortable. Roms nice and clean, breakfast was plentiful.

The staff is great. Good quiet location.

I had a wonderful stay at the Fairfield Inn & Suites by Marriott Greensboro Coliseum Area. The staff, especially Leslie and Quaeyana, were exceptional. Their friendliness and professionalism demeanor were definitely the highlight of my stay. They both went above and beyond to make my family feel welcomed and comfortable. Every interaction was pleasant, and they consistently showed genuine care and attentiveness. Thanks to them, our stay was not just enjoyable but memorable. I would definitely return!

Clean

very convenient and easy parking.

Nice and clean and very comfortable

We enjoyed the rooms and shower. Clean, lots of stocked toiletries and amenities, includedi in room at no extra cost! Lots of channels available to watch movies, beds we're clean & comfortable. The complimentary breakfast bar was amazing and had everything!

Check in was easy and ALL of the staff were super friendly!! Clean and comfortable. Nice breakfast selection too. We will stay here again.

The staff are very lovely

I enjoyed the staff's hospitality and customer service skills. The breakfast was very refreshing. Thank you. Sincerely Yours, Representative K. Brown

Staff members were very friendly

Lobby had an amazing fragrance. Pool is tiny but not a big issue. Room is comfortable

As above

Always reliably clean and well appointed. The most comfy beds. Hot breakfast. We always search out Fairfield Inn. Totally worth the few extra bucks.

I liked the breakfast offered at the beginning of the day as well as how kind Joyce at the front desk was when asking for extra towels. I did not like having a broken toilet in the room, the expectation that we “could just deal with it”, the unavailability of the site manager to resolve the concern of a broken toilet in the room. It is obvious that repairs are needed before renting out room, however it wasn’t done. When making the front desk aware, we were informed that a manager would reach out but didn’t.

Friendly staff, Clean and spacious rooms

Extremely comfy bed. Huge room. Great staff, reasonable price. Will definitely stay here again.

Staff amazing! Hot water not so much if it’s a full house. The water heater/boiler cannot handle a full house. Breakfast cuts off at 9:30. If the waffle batter runs out while in line you are not getting waffles. Over all…I wouldn’t stay again but it suited the purpose.

I do not recommend this hotel. The reviews are misleading. Do not go by the positive reviews. All of the negative reviews are accurate. Location is sketchy. My room had several maintenance issues including a running toilet. Maintenance did come and fix but the running continued every time I flushed. My last night I was moved to another room because maintenance was not available. In my first room the shower was not clean and hair was visible everywhere. I also killed two bugs. The rooms at this Fairfield are below average and equal to that of a motel but we are paying hotel money. I was very disappointed.

Staff was amazing.

The rooms were clean and the staff was exceptional. We were only in for one night but will return because the staff was so friendly and the rooms were neat and clean with updated decor. Kristen -housekeeping lead rode up with me on the elevator and introduced me to Tiwanna who also greeted me with a smile. A friendly face goes a long way!

Guest services agents at the front were friendly, knowledgeable and provided exceptional service! We will be back!

Staff were all very friendly. Would definitely stay here in the future.

Everything was great.

Staff were very friendly and breakfast had a good assortment of foods. Would gladly stay there again.

Staff and pool access was horrible

Breakfast was cold cereal and a broken waffle maker. Only ice machine was in the lobby. Sofa was hard as a rock. Overall, very disappointed because I’ve stayed in other Fairfields before.

The room was comfortable and spacious. The internet was easy to access. Love the easy access shower. The breakfast was great.

I like the hotel would stay there again. The staff was very friendly and helpful

Staff is amazing the beds were comfortable. Room was nice the ac could not keep up and it got warm but not hot. The room showed its age. The bath room door was a bit black at the bottom and the over all finishes were dated. I felt safe and again the staff was great. Was it over priced yes i felt so. Probably would not stay again.

On a scale of 1 to 10, this motel is rated a BIG 10 in my opinion! From the Front Desk Rep to the Cleaning Team to the Breakfast Team, all of the employees were helpful and professional. Our room was clean, comfortable and secure. The motel is secure and in a user friendly location with beautiful landscaping.

Beautiful hotel and very spacious, clean rooms. Unfortunately, the location was not good.

Very clean

We enjoyed our stay!!! Can’t wait to stay at another location

Was in Greensboro to see our daughter in college and the New Edition Legacy tour a wonderfully time for both.

We spent little time n room but very adequate. Breakfasts was a little disappointing.

Second time staying here for a business trip. Very consistent - clean, good variety of breakfast options, quiet

The location was near the Coluseum, which was perfect for us!

Quite interesting as experience

Checkin was difficult as the lobby had two different parties and the staff was hiding in the back as we waited 10 minutes before we saw anyone. Meeting space had music so loud blaring the floor in my room was shaking. Rooms were fine and hotel was relatively clean but clearly understaffed.

I reserved a king was given 2 queens. Not a huge problem but never explained to why I wasn’t

The service was great! The indoor pool was also a nice add on

Friendly crew...clean room

The staff were really nice. Our room clean and comfortable.

Linens on one of the double beds not clean

Thought this was a great facility. Until they charged me 3 separate times. Terrible customer service when trying to get the money back into my account.