The Harrison Hotel Downtown Hollywood FL, an Ascend Collection Hotel

The floor in the room was dirty. Fingerprints on a few places on the wall. Cleaning needs some work. No microwave so had to spend more money on food because we couldn’t warm anything up. The A/C was loud but we were able to put it a bit lower and got use to it. But the included breakfast was good and filling. And prime location.

We have rented rooms at this hotel many times before but this time we actually stayed over night and it was quite comfortable.

Desayuno excelente y atenciones extraordinaria

Hotel and rooms were clean and nice. Pool was nice, and looks like they are adding a bar to the pool area. Breakfast was not good, everything is over cooked and then thrown in to steamers. Too many lights on at night, that makes it look like daylight all night long in the rooms with the shades closed. Very nice neighborhood that it’s in, felt very safe walking around. Would stay again if they got blackout shades for windows.

My bathroom area was missing both types of the soap for the shower. There was one small square bar of soap, and I assumed that was all they give you. After mentioning it at the front desk, I was given a different bar soap AND body wash. Not sure if it was a mistake that it was missing, or if you need to ask every time. Bottom corner of bathroom door frame was rotting out due to shower spray.

The rooms were new and very nice. The staff was very nice and helpful

Exceptional

Disappointing

Rooms upgraded. Great Breakfast. Outdoor corridors. Outdoor appearance in courtyard needs major maintenance. Elevator needs maintenance.

Very good

Good

The black lady at the front desk

Starting from check in to check out, everything went very smoothly at the hotel. The staff is great and very considerate. Clean and quiet.. and the pillows are very comfy! Oh, and they have breakfast options.. yay! The location is unbeatable! Restaurants and shops are across the street or in walkable distance.. everything else is just a short Uber ride away! Absolutely will stay there again when visiting Florida! Just that there was some construction by the pool but it’s for renovation purposes.. didn’t really bother us too much..

Being renovated but still very nice and showing potential

motel being renovated into something that one day might be really nice...HOWEVER currently its a motel. This is a prime example of a catfish when the hotel online looks decent but the place in real life wasnt. ac didnt turn up or down, water never got warm, rust on walls and doorways everywhere, pool didnt appear usable, breakfast had knats, i just would never stay here again.

Was put on a end room where the hallway light never goes out

Good

Absolutely nothing other than the nice workers at the front desk! Old hotel under renovation with no construction workers on site during our stay. Smelled like pot and felt unsafe.

Superb

While I was sleep a house keeper was trying to open the door with the latch on. I was very scared and had to jump out of my sleep. There were ants in my room. Also, the shower had mold.

Location While I was sleep a house keeper was trying to open the door with the latch on. I was very scared and had to jump out of my sleep. There were ants in my room. Also, the shower had mold.

Absolutely nothing other than the nice workers at the front desk! Old hotel under renovation with no construction workers on site during our stay. Smelled like pot and felt unsafe.

Didn’t have good experience

Location Construction

Everything, the free breakfast, pool, chess game, fitness center. The treadmill was broken and didn't see 3 restaurants as it says and the pool was cold.

Construction

The treadmill was broken and didn't see 3 restaurants as it says and the pool was cold.

Very good

Didn’t have good experience

The only negative we can find with our stay was the parking garage. Due to the area being small it was difficult to manuever and park a pick up truck.

The friendly staff. At check in they took the time to ask what we were in town for. The beds are very comfortable and it was quiet outside of our room. These things made it easy to overlook any areas of of the remodel mess. The only negative we can find with our stay was the parking garage. Due to the area being small it was difficult to manuever and park a pick up truck.

Room was appropriate. Place under construction. Lots of Noise day time. My key card failed numerous times to open my room door. Scheduled a free ride to the airport through the Hotel, It was never passed along to the shuttle. Had to take an Lyft running late to the airport. Was charged for my extended 3 hours Stay due to the free shuttle ride.

Nothing special. Room seamed old. It was clean but corners in bathroom had rusty look, sink was super slow to drain. Elevator was out of order.would not stay here again.

The location was excellent. There’s construction/remodeling going on inside the hotel and on the front street right outside… The main elevator was out of order too.

The location was excellent. There’s construction/remodeling going on inside the hotel and on the front street right outside… The main elevator was out of order too.

I booked a room with 2 queens, the tub did not drain which created a murky puddle after the other person showered. We called the front desk and no one came. We had to shower in the other room we booked...

Staff was pretty nice, suite was actually very pretty I booked a room with 2 queens, the tub did not drain which created a murky puddle after the other person showered. We called the front desk and no one came. We had to shower in the other room we booked...

Exceptional

I liked that they had a giant chess game. Parking is limited and small. They charged the $125 incidental fee to my credit card and now they’re telling me it should be refunded in 5-7 days. It should not have been charged in the first place and just a “hold” placed. It shouldn’t take 5-7 days to refund it either. The air conditioning in the room was not very good and it leaked.

I liked that they had a giant chess game. Parking is limited and small. They charged the $125 incidental fee to my credit card and now they’re telling me it should be refunded in 5-7 days. It should not have been charged in the first place and just a “hold” placed. It shouldn’t take 5-7 days to refund it either. The air conditioning in the room was not very good and it leaked.

I had a great stay at The Harrison Hotel. The room was very well equipped, clean, and comfortable. The breakfast was surprisingly complete, with good quality food and a well-stocked selection every morning. The best thing about this hotel is definitely the location. It is located right behind Downtown Hollywood, which made me feel very safe as a solo traveler. Everything was close by, and the area had a very lively but secure atmosphere. One thing to keep in mind is that the hotel currently has some areas under construction, and they are also remodeling some of the rooms. The only downside was that the hallways sometimes had dust on the floors because of the work being done. However, the construction itself was never noisy or disruptive during my stay. There is also construction happening on the street in front of the hotel, but I have to admit they were moving very quickly with the work during the 3 days I stayed there. Overall, I had a very positive experience and would stay again.

I had a great stay at The Harrison Hotel. The room was very well equipped, clean, and comfortable. The breakfast was surprisingly complete, with good quality food and a well-stocked selection every morning. The best thing about this hotel is definitely the location. It is located right behind Downtown Hollywood, which made me feel very safe as a solo traveler. Everything was close by, and the area had a very lively but secure atmosphere. One thing to keep in mind is that the hotel currently has some areas under construction, and they are also remodeling some of the rooms. The only downside was that the hallways sometimes had dust on the floors because of the work being done. However, the construction itself was never noisy or disruptive during my stay. There is also construction happening on the street in front of the hotel, but I have to admit they were moving very quickly with the work during the 3 days I stayed there. Overall, I had a very positive experience and would stay again.

I enjoyed my stay didn't get to go to breakfast but the room and the property speaks for itself.Will definitely be booking for my next stay

Honestly nothing and not even making an answer out of emotion. Nothing special stood out. Only thing I could say is I appreciate the lady over the phone trying to explain the process but the hotel themselves made it worse than it had to be. Very confusing and frustrating checkout process. I booked through Booking.com and selected “Pay at Property,” but my card was still charged before arrival. The hotel explained there would be an incidental hold of around $125, which would later be refunded minus fees such as parking, pet fee, and any hotel purchases. However, the charges did not match what was explained. I made the reservation for someone else who was supposed to pay everything at the property, yet I was charged on my card, and they were also charged multiple separate amounts on their card. The total charges were unclear and higher than expected. Even after the staff explained their process, the numbers still did not add up. On top of that, the property was under construction, which was never clearly disclosed before booking. Overall, the payment process felt disorganized and misleading, and it made the stay unnecessarily stressful.

Honestly nothing and not even making an answer out of emotion. Nothing special stood out. Only thing I could say is I appreciate the lady over the phone trying to explain the process but the hotel themselves made it worse than it had to be. Very confusing and frustrating checkout process. I booked through Booking.com and selected “Pay at Property,” but my card was still charged before arrival. The hotel explained there would be an incidental hold of around $125, which would later be refunded minus fees such as parking, pet fee, and any hotel purchases. However, the charges did not match what was explained. I made the reservation for someone else who was supposed to pay everything at the property, yet I was charged on my card, and they were also charged multiple separate amounts on their card. The total charges were unclear and higher than expected. Even after the staff explained their process, the numbers still did not add up. On top of that, the property was under construction, which was never clearly disclosed before booking. Overall, the payment process felt disorganized and misleading, and it made the stay unnecessarily stressful.

Loved my stay here, very nice hotel for the price and the breakfast that was included. One of the best I've had in a long time, recommended; Staff was nice too. It had everything you need and more, parking was included.

To make matters worse, my car was damaged while parked outside, and the staff were completely unhelpful when I asked for assistance or solutions. There was no concern, no accountability, and no effort to help resolve the issue. If you advertise parking and charge guests for it, there should actually be available parking accommodations. I would not stay here again and would not recommend this hotel to anyone traveling with a vehicle.

Easy fast check it , easy parking , close to food and many other little things I needed , hot water No microwave had to waste food. And it should've be deep cleaned , too many visible stains on bed and shower curtain. Definitely is just a partially renovated motel.

Easy fast check it , easy parking , close to food and many other little things I needed , hot water No microwave had to waste food. And it should've be deep cleaned , too many visible stains on bed and shower curtain. Definitely is just a partially renovated motel.

Conveniently located downtown. Updated rooms. However, cleanliness was an issue.

Checked in early for a fee. Enjoyed time in the nice pool. Had the whole pool to myself. Hotel was nice. Staff was helpful. Only complaint is how dirty my feet got walking from the bed to the bathroom and back. They were black! I showed the person at the desk a pic of the wash cloth I used to wash my feet. Room looked clean but the floor was filthy which is the case at many hotels.

y

Exceptional

The heated pool, and the outdoor feel of the hotel. Everything was very good, wish the outside bar was available, would be fantastic.

Bad

Pleasant

The heated pool, and the outdoor feel of the hotel. Everything was very good, wish the outside bar was available, would be fantastic.

Passable

Dirty sheets and bathrooms

Exceptional

Newly remodeled with laundry on site. Stairs at entryway, overly fragranced lobby and minimally clean room. There was marijuana being smoked outside of rooms and in the pool/game areas.

Newly remodeled with laundry on site. Stairs at entryway, overly fragranced lobby and minimally clean room. There was marijuana being smoked outside of rooms and in the pool/game areas.

Súper limpio, personal muy amable. Y desayuno muy variado y rico. Cerca de todo

Very good

First morning there I was upset to see bugs swarming around the breakfast food. The lobby looks alot more updated and fancy than the rooms do. And the front desk service was on some days filled with attitude. Pool was fine. Lots of renovations going on. Being close to the surrounding area was nice at least. I was a solo traveler so the room did its job, but likely won’t stay here again.

Location Constant smell of garbage on location. Terrible smell in parking garage. Stained sheets on bed.

Location Constant smell of garbage on location. Terrible smell in parking garage. Stained sheets on bed.

The temperature of the room was perfect. Not too cold. The room and bathroom was very clean. Every day housekeeping came and restock supplies. The location is ideal, just the right spot. Most of all the price was reasonable The old white lady at the front she was a bit mean

They don't give me back the 125 dollars deposit why

I like everything you did a very good job They don't give me back the 125 dollars deposit why

I really enjoyed my stay at the Harrison's. The temperature of the room was perfect. Not too cold. The room and bathroom was very clean. Every day housekeeping came and restock supplies. The location is ideal, just the right spot. Most of all the price was reasonable The old white lady at the front she was a bit mean

There were smokers along the walkway in front of the rooms. There should be a restriction - NO smoking on property, since the rooms are not well sealed and the walkways are narrow. I appreciated the Greek yogurt option for breakfast. I would appreciate the option of not having cheese in the egg. Overall, decent stay. I may try it again. The smoking and difficult parking lot exit would be the reason we don’t return.

Exceptional

Ugh

Desayuno adecuado

Problems checking in room dirty

Very good

The area the hotel is located in is pretty decent. Everything is walking distance including a Publix & Walgreens. I did not like how the booking didn’t specify that there would be construction going on. Many tiles were loose on the ground which is another safety hazard. Also the rooms were not cleaned to standard. The receptionist in the front desk with red hair and glasses was very rude as if she hated her job and life. She had a passive aggressive attitude for everything we asked. The nicest staff we encountered were the shuttle drivers!

The area the hotel is located in is pretty decent. Everything is walking distance including a Publix & Walgreens. I did not like how the booking didn’t specify that there would be construction going on. Many tiles were loose on the ground which is another safety hazard. Also the rooms were not cleaned to standard. The receptionist in the front desk with red hair and glasses was very rude as if she hated her job and life. She had a passive aggressive attitude for everything we asked. The nicest staff we encountered were the shuttle drivers!

Good

Great stuff

The hotel is nostalgic, rich we loved! Very clean, comfortable beds. The staff was very nice and accommodating.

The hotel is nostalgic, rich we loved! Very clean, comfortable beds. The staff was very nice and accommodating.

This hotel's location is perfect for walking to dinner or having a drink or two & walking back to your room.

Exceptional

Only one problem...the airport shuttle. Called the hotel, they gave us another number to call . Then we were told 30 to 40 minutes. After more than 45 minutes we gave up and took a taxi. If we would have known all that we would have taken a taxi sooner. So I do not know about advertising the complimentary shuttle or mention it could take one hour.

This hotel needs renovation

Nice location surrounded by bars and restaurants. Good proximity to beach. Ant infestation. Loud construction inside and outside. Loud a/c unit that would literally scare you awake everytime it turned on. Dirty mattress covers.

Presentation to this hotel was great for its value in price. Location and accessibility was everything my family needed. Offered a lot of breakfast options not just your basic everyday. A little dated, the rooms had a lot of lights of reflection

Presentation to this hotel was great for its value in price. Location and accessibility was everything my family needed. Offered a lot of breakfast options not just your basic everyday. A little dated, the rooms had a lot of lights of reflection

Nice location surrounded by bars and restaurants. Good proximity to beach. Ant infestation. Loud construction inside and outside. Loud a/c unit that would literally scare you awake everytime it turned on. Dirty mattress covers.

Very close to many restaurants in the area. Street repairs. More difficult to reach the hotel

Ok

Would stay here again. Easy transportation over to the boardwalk and about 15 mins from the cruise port. Most of the staff at the front desk was super friendly. One lady was very guarded when I asked to borrow a set of scissors to cut out my cruise tags, which she wouldn't let me use. Breakfast was good each morning. Good variety of food to choose from and it was always hot. 8/10

Very good

Exceptional

Good breakfast. Good service.

Nothing, everything was nice

Location Nothing, everything was nice

The hotel posted $125 on my credit card When I called to say it’s on my credit card not just pending they said it would take a week to return my money They never should have taken It will be one week tomorrow and the money is still posted

Great

Location, clean and spacious room. Feels overpriced, especially by charging a “resort fee”. It’s really a semi-renovated motel with a pool. Still feels like a cheap motel inside the rooms. It’s renovated but just “lipstick on a pig”. It’s Ok for a night or two if you’re not spending much time in the room. Definitely not a resort or vacation destination in itself.

The cleanest and the environment the rooms are so clean. Please keep it clean for the guests. The staffs are so nice . There are there to help you out.

It okay. A wider selection of fruits.

Under construction, but great location and breakfast

Clean room. Convenient access.

The bed was comfortable and appeared clean. Employees were not happy. Obviously grumpy like Ms Christine who was overworked but yet she did her job and were nice to my kids. there was one housekeeper that purposely gave me dirty look after I greeted her "Good Morning" . other housekeepers and the lady attending to breakfast was friendly Other staff at the front desk seem clueless on how to organize the room for those who arrived placing more responsibility on Ms Christine. I got my room right away because I was nice to Christine and ignored her grumpiness, But the young last who was waiting on a room more than an hr before I arrived was still waiting. My friend room was delayed but got a room because she was sassy and cheeky with Ms Christine. The company needs to support Ms Christine.She was doing so much that was beyond what most front desk employees are responsible for. she front desk was really busy and crowded

Convieniantly located

The property was very clean and spacious. NA

We didn't have breakfast, but rooms and property overall was clean and nicely maintained. Staff was a bit friendly and though hesitant first, but later helped us check-in earlier than scheduled time.

Good location near the airport. The free airport shuttle is a big plus. The staff were pleasant and helpful. The pool and patio is very nice. However, the property is dated and could be cleaner.

Adult friendly storefront windows on every room😉

Breakfast and location No microwave and shower head was very low, poor water pressure

Is awesome and clean! Didnt like the rug but thats minor i guess.. let me tell you about the front desk staff!! They are not friendly at all ! Which i thought would had gotten better, only one guy who worked there April 10th he sorry i didn't get his name he was awesome! asked a white a girl for a scale so i could have weigh my bag, that B*** watch me straight in my face and told me they didn’t had, which was a Lie! And i made sure i told her that i used a scale the day before! Place can be good but the staff sucks!

Ok. A little pricey

The bathrooms weren’t as clean as they should have been and hotel had a slight odor in the rooms.

The bathroom sink and surrounding area had pink residue buildup and looked like it hadn’t been properly cleaned in a long time. The entire bathroom felt dirty and poorly maintained. The bedroom wasn’t any better, the curtains were covered in dust and looked gross, and the whole room just felt unclean. The bedsheets had visible blood stains on them. I had to go down to the receptionist to request a replacement and no apology or nothing was given. The breakfast was probably the only normal thing about this hotel but overall, the room hygiene was unacceptable. Never again.

The location is great，staff is friendly The room looks like old, but it still worth by the money

The staff was wonderful and it was clean. My granddaughters loved the pool. I also used the fitness room and it met my fitness goals.

Pool area is good The room was damp

Lovation Wasn’t able to check in until 4:45, was sent up to a dirty room, was told wrong times for their shuttle, and was overcharged. Had to call back just to have them initiate my refund 2 months later.

I was charged twice first I pay on expedia and than the hotel took the same amount out my credit car. The hotel said they are gonna refund the money but I haven't received the money back.

Great stay

The housekeeping never passed in our complete stay

The room had pepperoni and crumbs all over the floor. The back of the toilet was not clean. We had to request new sheets to replace hair filled ones. Very old room with a very wet looking ceiling. Entrance was very nice and clean. Hopefully they will renovate rooms soon to match the check in area. Bonus was the continental breakfast and shuttle to airport. If clean rooms are your priority, check elsewhere.

Everything, breakfast, room, location I wish it had a hot tub HotTUB

It was a decent place to lay our heads before our cruise. I’m not sure if it was just the festival that was going on, but there was a lot of people partying late at night, but we were so tired. It didn’t matter.

The hot food was almost gone when I arrived an hour before the breakfast room closed. The corners and threshold in the bathroom could have used a good scrubbing. There was no kleenex.

Free airport shuttle a great service. Breakfast menu with good variety. Some room Cleanliness concerns

Breakfast was good with enough variety. Overall hotel cleanliness was questionable as the Common bathroom by the breakfast room needs a deep clean! The sink was a bit grimmy and floors appeared dirty. Also stains on the rug in the room…(staffing shortage likely to blame) Location was great with nice views from the pool deck!

The breakfast menu was simple,but good. The shuttle service wad a little chaotic, but proved satisfactory.

Although it took a long time for me to get on the shuttle because they changed their shuttle color and associated with Hilton true I missed the shuttle and it took me 2/4 hours to get to the hotel my fault not theirs. I should’ve asked questions back. Check everything. Centrally located in the heart of Hollywood enough to Port Everglades

laundry, all the dryers were broke, except 1. Had to ask for towels each day.

The breakfast was very simple. They use plastic plates and utensils. Three or four warm food items, bread things, cereal, drinks and the usual stuff. The sausages were awful. I still don't know what they were made of (ie, plant based or other). The omelettes were good. The patties were ok.

Breakfast was good . Air port shuttle was really good .

Staff was friendly and efficient. Welcome champagne was a nice touch. However the room was not super clean or updated and it felt uncomfortable.

Parking garage was too small for my pickup truck.

Clean room. Great breakfast variety.

I hate to write a bad review, but the way this property was displayed online is nothing like how it actually is. It’s true- they have renovated 2 floors of rooms, which I asked to stay in. However, the cleanliness and condition of the room overall was bad. I wasn’t expecting anything fancy from a historic property, but there was literally a used hand towel on the sink as soon as we checked in. Not to mention an already consumed liquor bottle sitting on the shelf, in the room. Not to mention, the newly renovated shower was covered in mildew and no surface of the room appeared to be touched with a cleaner. The hotel is in such a cool spot and surrounded by nightlife and activities but I would rather stay somewhere mediocre that was double the price and farther away, than stay at the Harrison again. Elijah at the front desk was super nice and apologetic and helped us get the rest of our stay refunded. Probably the best part of our visit.

Shuttle was on time and breakfast was fresh

Good

Don’t stay next to the stairs. Constant slamming. Room control air conditioner, very warm. Clean, quick overnight - area is great for food, and close by Publix and Walgreens.

Everything

Clean, newly renovated rooms. Friendly staff. Breakfast was delicious with cereals, bacon, sausage, eggs, toast, bagels and juice.

pets are welcome

We ended up staying two nights due to canceled flights. It is a nice place with a free airport shuttle - which helped immensely because of the two cancelled flights! And they offer a breakfast better than a continental with omelets and fruit. The staff is super. They held the luggage for us while we went by uber to the Hard Rock Casino- if you have never been there we thought it was worth the drive. The only problem with the hotel is the outside hallways and when people walk by with luggage it’s noisy. But there’s nothing you can do about it. The room is nice, the mattress and pillows were very comfortable. We didn’t use the outdoor pool and patio but it looked great. A nice restaurant across the street with a short walk (can’t remember the name but it’s funny.. The twisted Boar or something). There is an elevator.

Pictures were deceiving. Got locked out twice. Didn’t clean the rooms twice and no towels twice. Staff were swearing around my son. I’m very disappointed given the amount we spent on this hotel.

Stained sheets, weird room odor, mediocre breakfast

Staff was excellent

The pool was great and it was so convenient

It’s ok but not very elder/handicap friendly. Stairs to the front lobby. No ramp. Had to lug luggage and stroller up stairs and down every time. Only one person at front desk to check everyone in. Slow. Rooms are very nice and free breakfast was good

We were stranded in Florida because of weather and our flight was cancelled. When we arrived we were early (2pm) and were told check in wasn’t until 3pm, which was fine. 3pm came and rooms were still not available. There was construction on the property but nothing we could see. The room itself was okay, clean but the floors had duct tape holding them together with a rug runner covering the issue. Our door would not shut unless you pulled to one side. After getting settled and in bed, my wife noticed a couple of stains on the sheets, so I decided to check my sheets and sure enough I had a few dark spots. The bathroom was decent and the shower was horrible. You have to be 4’10” tall to really take a shower, which my wife and I are pretty tall, so we adjusted the shower head which then allowed the water to shoot out onto the floor even with the shower curtain closed. At night the AC when it turned on was super loud, we were next to the pool so we could hear everything, our neighbors above and next to us were loud as well which meant a restless night. I understand the staff has limited resources and can only work with what they are given, so if some corporate yahoo is reading this, invest in your employees, help make their lives easier which in turn produces a better product.

The pictures and the price are very misleading. When you arrive it feels more like a remodeled Motel6 in a bad neighborhood.

I’m handicap there should have been no charge Just horrible staff speaks no English just terrible

Stayed for one night with my husband and kids. We weren’t able to get a room right when we checked in, the receptionist told us the housekeeping was a little behind. Despite that situation, she was very friendly. The rooms were clean.The hotel is very well located there’s plenty of restaurants to choose from near the hotel. There’s also a supermarket and Walgreens walking distance. Overall, we enjoyed our stay in this friendly hotel.

This hotel wasn’t bad. The free breakfast is decent and the walk ability is great. Rooms are a bit dated but they are clean.

And because this is a motel style place the doors open to the outside directly from the bedroom. Not bad, just noisy as people get to their rooms. Breakfast is better than usual continental breakfast with eggs, sausage, pancakes, muffins, breads. And fresh fruit. Fridge and coffee maker in room. Comfortable beds. Clean. A nice pool and patio. It’s got a really great shuttle to and from the airport. Again good place, nice staff.

Room had a really bad smell. Front desk staff was not friendly and had an attitude. Floors not clean. Carpet had stains. Photos are misleading. Also, it's not a hotel. It's a motel.

Place is great to stay and visit the city.

The pictures are very deceiving. The rooms look absolutely nothing like what is shown.

No restaurant

Floors, walls and toilets were dirty

Room was nice size, clean and breakfast was good for continental.

Hotel was shabby, won't return.

There needs to be more than one person working the desk. Always one young lady working no matter the time of day. No human can work 24/7, is she ai?

The facility is ok, breakfast was good but average, bed comfortable. This hotel does not merit the price but I have not travelled for several years and it seems that prices everywhere have increased.

Hotel is in a very good neighborhood

Breakfast was good. Pool area is nice. Staff tried to doublecharge. All sorts of additional charges on site and not convinced I will get my security back? We waited 7 hours to get into room. They could use some customer service training

Good 👍

Excelente estadia muy buena

The hotel itself is clean

For the price I expected a better quality room and at lest water bottles

Airport shuttle was great, front desk staff friendly. The hotel itself is old, they have tried to renovate but still dirty in spots. The door to the room on the inside was filthy, hand prints on the lamp shades. Just didn’t feel clean

Older hotel well maintained, loved the large tv in room, a little bit of a language barrier at front desk. Real nice lobby. The smoothest elevators I ever been on!

Cons: very old hotel outside hallways and windows . You have to keep your blinds close anyone walking past can look right in. Horrible horrible noise all night long , steet noise raving motorcycles, car alarms you name it and all night street parties. Didn’t sleep at all. No one can check in before 3 which seems ridiculous because there are rooms available before 3 why can’t we check in if that room is available. Because of the noise factor we would not return to this hotel nor recommend it to anyone that’s wants to sleep.

Yes

The front person was horrible.

Very expensive for very little. Not a hotel but a converted motel with cracked window glass and thin exterior doors. Very loud from festivities outside the room. Basic rooms. Airport shuttle also doesn’t begin until 530. Good location for walking

Pleasant hotel in a nice area surrounded by restaurants and convenient to the sights — the Beach, Hard Rock Live, etc.

The room was in ok condition - not great condition. Walls were thin and could hear neighbors. Check in staff was curt and did not explain things well. Booked last minute due to travel plans changing with weather. Probably would not stay again.

Yes

Staff are very friendly and helpful. Rooms are spacious and clean, but a little dated. Very nice pool area and well stocked breakfast.

The room is very clean with updated bathroom. Front desk staff are friendly and efficient. We got a late checkout but only 1 hour. Breakfast was adequate for sure with an assortment of cereals, hard boiled eggs, bacon, sausage, well done fried eggs, fruit and yogurt.Very pleasant woman staffed the area and kept cleaning and refilling. Good location.

The $ day rate did not reflect the condition of the hotel nor service. It smacked of greed. The main lift didnt function for 2 days. They also had a plumbing issue during the stay. The room was physically missing some of the net or privacy curtains. Building or repair work during the day. Very poor and dirty flooring around the pool area. In using the stairs, there was evidence of poor house keeping. Brooms left out and not used for 2 days. Debris not collected and just an unkept feel to it. No ramp at the entrance of the hotel or asdistance with baggage. There is an excellent Sushi restaurant almost next door which is worth visiting but for the hotel, be ready to be underwhelmed but pay top dollar.

The Harrison was OK. It has a great location. A lot of restaurants around the hotel. Construction was happening when I was there it’s a beautiful building. I guess when it’s finished updating, it would look real good. I had an updated room they needed to do a little bit of adjusted with the shower the door to get into the room you could see daylight the pool was big and clean. The whole building was cleaned. The staff was friendly. It has everything there, washing machine, ice machine, and a lot of restaurants around the building great location, few miles from the beach, few miles from the train station so you could get around very easily. I don’t have nothing bad to say about this place.

The room was very clean, the bed was super comfy

Front desk personnel. MOST helpful!

The pictures are deceiving. The front of the hotel looks very nice, but then you take the elevator up and all rooms are outside like you see in crime scene shows. Totally not what we were expecting.

I stayed only one night, very nice remodeled hotel, the room was clean, bed was very comfortable, the breakfast was good with variety. Attention from the staff was excellent. I absolutely recommend this hotel while traveling solo or with family.

Was ehh, booked and paid for a king and got two double beds that weren't available until after 6, room was dirty in the visible corners, had to pay for parking and mediocre breakfast had us pay 4 star pricing for a 2 star place.

Only positive is that it’s close to airport

Room was nice. Beds are very nice. They are updating everything.

They have a shuttle but it’s a little misleading. It is a shared shuttle service with other hotels. Took us about an hour to get to the hotel from the airport.

This is my first time being catfished by a hotel. The hotel isn’t really a hotel, but more of a motel. Our flight was delayed coming in, so when we went to call for the shuttle (which displays on the booking description the hours, but states that it is available upon request) we curtly found out that actually the shuttle isn’t available upon request, so we took a $40 uber to the hotel instead. After a long day of travel, we were delighted to finally reach the room and go to sleep, but were less than warmed when we entered the room and it looked absolutely nothing like the pictures. The room was so worn down, everything looked like it was 40 years old (including the paint on the walls). The tub was dirty, the bed was so squeaky you literally couldn’t move on it, and the lock on the door to the outside world was hanging on for dear life. I was thankful that we were only there for 6 hours before we had to leave to head back to the airport. It was truly a yuck experience, especially since it still cost $350 USD to stay there. Would 100% pay $50 more and stay somewhere else that is actually nice.

Room was clean but was situated down the hall where the laundry and staff breakroom was located, our window faced the wall. Staff was courteous but not overly friendly. Location is convenient, but definitely needs upgrades to the hotel. I felt it was overpriced for what we got.

One of the rooms was in the hall with the laundry, staff breakroom and public bathroom. It was noisy, and again looked at a wall. The staff was courteous but not overly friendly. Probably wouldn't stay again. Definitely overpriced for what we got. The room was clean but no pictures on the walls, very basic.

First the bad news. Check-in and checkout are a disaster. Plan on 20+ minutes each way. They REALLY need to fix this. Staff not very helpful and def not cheerful. Now the good: Our room was very nice, modern, spacious, and the bed was super comfy. AC worked great and not noisy, lots of hot water. No weird smells. Stayed on 3rd floor adjoining large patio area and pool. Same floor as breakfast in the morning which was remarkably good. Room door opens to the outside, not a hallway which we liked. Very quiet except for some occasional noise due to construction and building refurb in progress. A bunch of stairs at the entrance so if you use a walker or have a heavy suitcase be warned no adjoining ramp. We used the parking lot ramp to wheel everything in which worked fine. Luckily no cars using the ramp at the time. And don’t bring a car if you can help it. No place to park for free else pay a daily rate of maybe $15 or so. Feee shuttle from airport was very slow to pick up and had to stand in the tiny isle since every seat taken. Shuttle is contracted with an outfit called Ways that services several other hotels besides this one. Walking distance to nice restaurants in this lively area which we loved. Lots of kids and they were all happy. Bottom line, you will need lots of patience to stay here but we found it worthwhile because the room was so nice and comfortable and the dining options nearby and fun atmosphere.

Room was subpar, the bedding and towels were stained. Booked a double bed room was checked into a single bed room and was told they didn’t have any additional rooms. Was not aware prior to booking that the airport shuttle was only available for a time window which ended before my flight arrived. The breakfast room 😂…….the motel was clearly an attempt to remodel and much older dated building but I think a complete overhaul is needed not just wallpaper and paint. Great location that’s about it

Transportation to and from the airport took over an hour waiting times

Clean, renovated very acceptable for an older hotel. Great location

We booked this hotel because it stated that it had a bar and restaurant, unfortunately we were not aware that the bar and restaurant were closed and undergoing construction

At our long travel, we were probably less than an hour from the check-in time. Once arrived at the hotel staff at the desk, advised that we were not able to check in early. We had to wait till our check-in huh. Whenever it got close to the check-in time staff at desk was not checking in other patrons that were waiting also to be checked in prior to the check-in time. When I did staff if we could go on a check-in staff said there was still a problem rooms were not ready. After that conversation, staff was noticed conversation with other staff members and then staff left the building. When going right back up to the desk at the original staff leaving the building and the other staff member went on and immediately checked us into our rooms.

Great location - good value - room was updated and very nice! Will stay again

Decent hotel good price great staff and in a great area 👍

Room was little worn out with some kind of stalled smell but that was alright for one night. Hotel offered free FLL Airport transfer and the breakfast was pretty good. Staff was nice and the location is pretty live with many dining locations.

Very friendly staff -Faye was so helpful. Close to everything and room was clean

La persona que me atendio la recepcionista una persona poco comprensible trata muybmal a los huespedes , te grita te falta el respeto no me mando a limpiar el cuarto . Estube tdodo un dia con el baño trancado fue horrible la experiencia . Antes de returarme del lugar hize el check out y me atendio un manager muy amable w intento remendar mi situacion. Senti que nos discriminaronnpor hablar espanol en verdad la pasamos horrible pagamos 400 uss por dos dias con mis niños no valuo la pena . Imagino que el dueño no sabe a quienn tiene trabajando alli. Pero el manager intento compensar la situación y quiero dedtacar eso

After I paid the Hotel through Expedia they also charged a hotel service fee when I checked in. I didn’t like that part

Clean room. Older, but nice. But pricey.

Room was old and outdate but that was acceptable. What was ruined the experience more were the staff. They were incredibly lazy and unprofessional especially the security people. I do not recommend this establishment until they fix the staff

It was okay. Pool very cold, not heated

Clean room, comfortable bed. Not enough body wash, breakfast was ok, some staff rude like they didn’t want to be there. Great location with lots of restaurants around

Recently renovated, nice to have airport shuttle since hotel is long distance from airport but it was a bit slow waiting to fill the bus at the airport and then it dropped others off at two hotels before Harrison. Breakfast was satisfactory. Didn’t use pool but it looked nice.

The heater didn’t work in our first room, the elevator was broken. Noisy very early in the morning and we had to ask for the dirty area rugs to be taken out of our room. We called Dow the next morning the the manager and he said he would refund our money. Then we were never refunded!

Great service very clean !!

The room was excellent, the staff are 5 star! Always friendly and helpful. They made everything so easy. Love this place!

We enjoyed staying at the hotel for one evening on our way out of Florida from the fort Lauderdale area. The Hollywood section of Fort Lauderdale is not to be missed. We did not expect all the window shopping and quaint streets surrounding the area. We will be back.

This is a wonderful place to stay. They are doing some work to make it even better. Located in historic Hollywood, FL, there are many places to eat nearby. The staff is friendly and helpful. The only thing that was an issue for us was the elevator was just outside our door and it was very loud. I’m sure this was only a problem if you are right beside it.

Room was clean. I had an early checkout and unable to have breakfast. I think a breakfast start time of 6 am is better than 7. Would also like to see a shuttle with service every 30 mins vs every hour.

Room was clean, bed was comfortable. Cool location close to alot of restaurants and bars. I would stay there again if price was on low end compared to other hotels.

There were empty trays and no food for breakfast despite going back twice. We had to buy breakfast elsewhere. The TV remote control did not work because of corroded batteries. Corners of bathroom floors were dirty. You had to lift up on the door to engage the lock. Would not stay again.

If you are booking the hotel because of the airport shuttle, don’t bother with it. We called three times and waited about 1-1/4 hours for the shuttle to show up. (I do understand it appears they contract out the shuttle). Despite being up since 2:30 am we couldn’t check into our room early. In fact, it seemed more like the front desk girl just didn’t want to check in anyone as approximately 8 people sat around waiting for their rooms to be ready. At 4:00 the front desk clerk promptly left as we all sat there and the next guy checked us in. It seems that they could use a bit more of the hospitality and kindness at the front desk to run a hotel.

The rooms we’re spacious. The breakfast was wonderful and the staff was fantastic.

The property is in desperate need of renovation. Cleanliness was a major issue, and there were tiny bugs present in the room. Overall, the experience was extremely disappointing.

Stayed two nights one room remodeled another old and not so nice

The accomodations were stylish, clean, and comfortable. Hotel staff were friendly and knowledgeable, demonstrating phenomenal service and dedication to provide a truly exceptional vacation experience.

Overall pleasant stay

The location is the best part. The lobby had a very strong room deodorant smell that I found overwhelming- I am sensitive to scents however. The music being played in the lobby when we first walked in was at a loud nightclub level and playing hip hop which was an odd choice for how The Harrison’s lobby is designed. The check in team /staff were pleasant and from what I could tell, unfazed by the volume of the hip hop music playing which I found amusing. The room was basically clean. The carpet in our room was very wet for some reason when we first entered so started with wet socks there. Lol The pool area is nice and clean. The staff who were present at the breakfast the next morning seemed annoyed with, well everyone. Again I found this amusing-they weren’t rude per-say but curt and cold/not interested in talking or helping anyone. After breakfast, at 0930, we returned to our room to discover that our keys had been deactivated. Again - odd. At 1059 on the dot, housekeeper knocked hard on the door to say its check out time. Didn’t appreciate that. We were ready to go but they made it clear we were not welcome to stay even a minute longer. The location is a winner and the pool helps. A short stay is ok. Wouldn’t stay more than 2 nights based on the vibes from staff and the other mentioned items.

Trying hard, but not making the mark. Updated hotel, but staff definitely needed training. Was woken up in the middle of the night by yelling-not sure if it was from the bar outside or room next door. The continental breakfast was subpar.

Room was dirty, hotel overpriced. Fees for everything. Would not recommend. Only good thing was staff was friendly.

It was freezing heat did not work

Key card stopped working 2nd day on a 2 night stay. The front desk lady reactivated it without any apology like it was something very common which was evident since when we 1st checked in a gentleman came to front desk to complain of the very same thing.

When we arrived at our room, I noticed you could see into the room through a space by the door where there appeared to be missing weather strip. The beds were comfortable, and the room was clean for the most part, exception was the floor. The vinyl plank gets swept each day, but not mopped. you can feel the grit if you walk bare foot. The shower had low pressure, and the faucet was very hard to adjust to get any hot water. There is hot water to the room, because you get it in the sink with no problem. The shower however was quite cold. We just stayed for a one night lay over, and I was glad, as we would not want to occupy that room for a longer period. On the positive side, There was a complimentary buffet breakfast, and the airport shuttle was included. There were some nice amenities like the pool and a games court for corn hole and life size chess. The location was decent, close to restaurants and stores. There was quite a bit of construction happening on the property, and it was quite loud during the day. Hopefully this helps to fix the issues with the room.

Rooms need refurb

Everything was good... friendly staff and great location

The staff was courteous, the buildings and rooms are ok but old

There needs to be better information regarding the free pu k up service. When we called at 9:45pm they said the service stops at 9:30 pm. We booked this location because of this perk. It cost us $49 USD. Not impressed

Hotel is undergoing renovation. Room I was assigned on 6th floor was next to elevator motor and ypu could hear noise all night long. Hot breakfast was in short supply.

Room, halls, common areas and elevators just average to mediocre. Good location and actual room were good. Needs some TLC.

At check in, lady at front desk was super friendly and helpful. However, other people who work there: not so much. The room was ... Ok. It was clean (ish) and large. However, this place definitely had a motel vibe with a lot of foot traffic right by our door. When I decided to sleeping , the housekeeper was peeking into the room through the crack in the curtains to see what was happening in the room.

Overall good stay

Hotel has a great location in downtown Fort Lauderdale/Hollywood, short walking distance to Publix, restaurants and more. Close uber ride to Hollywood Beach, and complimentary rides to & from the airport.

Strong chemical smell throughout.

No issues. Older hotel but well maintained in a great location. Breakfast was really good.

Housekeeping service

Everything was wonderful!

I booked a room and didn’t go but these stank ass people still took my money crazy work

Check in was less than friendly and the lobby and the room smell very strongly of deodorizer or something

The TV was adequate, but the smallest I've seen in a hotel in modern times. The location of the hotel is a perfect if you want to be in the middle of the Hollywood scene. There are many local restaurants, parks and bars all within a short walk. The free shuttle from the airport is available - just be prepared to wait 40-60 minutes for pickup.

It was a strange thing in that they took an old Ramada and built around it. That being said, it was clean, though under renovation. The hotel is in a safe area, close to the main street in Hollywood, Florida, and many restaurants. The shuttle to the airport was on time and easy, though I had difficulty getting the shuttle from the airport to the hospital. The breakfast was mediocre, and they ran out towards the end of the meal period.

The room was dirty. The room smelled musty and the bathroom reeked of urine. The nighttime front desk lady was really rude. The other front desk workers were very kind.

After going up and down to the front desk because they wouldn't answer the phone! I refused to stay. Requested a REFUND!!@

Courteous staff. Excellent breakfast. Nice pool area. Clean room and comfortable bed.

Staff is very friendly and the location is perfect if you want to be right in downtown Hollywood! The Hotel is being renovated and will be very nice when it is completely finished.

Excellent

Clean rooms convenient shuttle service and good location

We had some technical issues with our room and the staff went above and beyond to make sure we had a comfortable night’s stay. The location is in a safe and vibrant neighborhood with plenty to enjoy.

Staff was very helpful and friendly. Room was dirty and needs some tlc. I'm glad we were only there for one night.

Clean but in need of an update.

Close and renovate - bathroom was a disgr

The room was ok but could use an update

We loved Faye and the location. The rooms were clean.

Room was good. Staff a bit blunt, could have been more friendly.

Great location for us between airport and cruise port. We just needed a place to crash and have breakfast and it met our needs! It also had plenty of walkable places so we could get our son a haircut and grab a few last minute things for the ship at Walgreens. Overall, checked all of our boxes.

None

It was good.

Clean areas / not smoking

We were given a room that smelled like old smoke. Sheets were extremely rough

We did not have breakfast because we had an early departure from the airport.

Clean room . Good facilities. Good location. Room was a little tired.

Staff were extremely helpful

Loved the artwork/ambiance, the guest services agent was courteous and helpful. Lovely room.

I really enjoyed my stay. As soon as I walked In I was offered complimentary champagne and popcorn lol. The room was nice and met expectations. The breakfast could’ve been better but was grateful. Nice stay

The staff was great the

I needed to book a hotel quick. This was the first listed and I was extremely happy with my stay.

Room was clean staff was friendly. But parking my truck in the parkade was a huge challenge and it only has a 5'7" box

Pretty clean! Great location and nice hotel

It was clean. Adequately comfortable bed. I was a little surprised by resort and parking fees that bumped the price up making it not such a bargain, in my opinion. All in all it is not a bad hotel, but certainly not nice or special. It suited my needs and was clean so there’s that.

The pictures were incredibly misleading.

A nice property, no frills. The friendliest staff. Loved Faye at the front desk. Very helpful,!

Downtown Many Restaurants and Bars-Walking distance Walking distance Walgreens/Publix Walk Friendly Close to Boardwalk/Beach-5 minute Uber Beautifully Renovated Room with Quality Furnishings Nice Shower pressure Roof-top Large Pool Rooftop- Large Chess Game and Cornhole Responsive Staff Appears safe Cons: Renovations under way Renovated Room which my have not been ready to go live (no phone jack, tv signal down several hours, adjoining room lock missing) Pool area not locked at night maybe due to renovations (rowdy hotel patrons hanging out there) Fri, Sat-Rowdy Bar goers on the streets until 4:00 am, car alarms going off incessantly Rowdy and loud hotel patrons at early morning hours (2:00 am-3:00 am). A patron banging loudly like police for several minutes at nearby room Cold hot breakfast, inadequate microwaves Airport transfer doesn't begin until 5:30 am As much as I loved the room and location, not sure I could stay there agIn.

Didnt go to bar

I have a cozy room and the staff are nice

The hotel is one block away from “Downtown Hollywood “ restaurants and shops. Also very close to Hollywood Beach driving or walking (2.2 miles). Publix and Walgreens 5 minute walking distance. Only thing no microwave in the room. Would stay again.

Everything was fine.

The room was dated. The door to the floor had a two inch gap to where you could see outside and our room was right outside where they play corn hole. Very loud! Location is great but that’s about it.

Great Bed. But couldn’t get the TV to work.

I didn’t

Very nice upgraded rooms. Beds are huge and comfortable. Pool area is nice and the area is great for walking around. Lots of food and drink options and then Fort Lauderdale and the beach only a short drive away too

Room was ready on time. Good location. Information on restaurant on property was not up to date. Hotel only has a breakfast bar. Other than that it was a nice hotel.

Room was clean and staff was pleasant.

Staff was very courteous and welcoming

Rooms were trying to be updated, but you could see some of the flaws. Pool was good.

Room was old and smell bad

Nice area but parking is not good.

Everything, we will never book another night there again! Overrated and under scores in every area!!

Everything was fine. Would stay there again.

Room & Location not the nicest . Way overpriced! No heat in the winter, breakfast was a drag

clean room although hotel was older. Loud with the way the set up is and room exposed to outside area. People rolling suitcases past window.

Rooms clean nice place most of staff was very nice 1 of house keeping was rude

I went to breakfast on the 3rd floor in a small room the lady was preparing the food was really nasty to me and the guest. I informed the manager he said well she having a rough day… My response me 2…. picture online will trick you so runnnnnnnmn fast … they rooms are old looking nothing like the picture on tge website

There was only one person working the front desk when we checked in after 7pm. We had a long wait and once we got in the room it was dirty. Do not recommend staying on the 4th floor outside our room was corn hole game. People kept us up until 10 PM and we got woken up at 730 AM to sound of bean bags getting tossed. Had to pay for parking in a garage where the parking spots were so tight making it impossible to park. Terrible experience would not recommend this hotel.

Room was outdated

Great value for money. Close to beach, restaurants. Good safe area. Clean and nice large room.

We tried to cancel and could not. The place was in a terrible area and we didnt feel safe. So never checked in. In fact this will be last time using Expedia as a result

Faye was acceptional at the front desk. All staff was great. Faye went the extra mile to help my family.

was perfect

The room was worn and in poor condition. It was clean. The staff was helpful.

Room was clean. Good location all the sport bars and restaurants right around the block and the staff was great

Rooms ac was old made noise all night . Couldn’t sleep . Otherwise it was good

Nothing special

Location

The location is great but the price for the room is eh… The walls are really thin, like paper thin! Also it was a price discrepancy, after booking with Expedia my receipt stated only $40 will be required at the hotel only to arrive at the hotel and have to pay $210! This could be a serious issue for people who budget for their trips, coming out of pocket $210 without preparation for that charge is insane.

Excellent

The room is very old, do not trust online pictures. Breakfast is nothing, service lady unhappy, don’t know why.

Super clean. Convenient to restaurants. Nice staff. Felt like a resort.

The hotel room wasn’t maintained well at all. Spots all over the walls, vents filled with dust, weird smell

Room cleaned, layouts are nice. The young lady receptionist was friendly. The more mature lady was not friendly at all.

Food was not filled after it finishes, waited from 8 :30-9 but the staff was not ready to fill so only had a muffin

Everything in the Harrison is excellent, from the check in all the way through the check out the service is excellent. I give them A+

It was only an overnight stay before leaving the next morning so I can’t attest to the pool or other amenities. The bed was comfortable and the room was clean. The breakfast was not great. They were out of most things and kept saying they would refill but we waited awhile and it never came. The shuttle was nice to have available and the driver was helpful and friendly

Everything was great

Very clean room, bed was comfortable! Would stay here again!

good stay

Our stay started out in a negative manner due to failure on their part to provide a shuttle as was promised. I called them before I booked our stay to ensure that they would provide transportation at such a late time, as we were arriving late at night. I was assured that a shuttle would be provided. I called the morning of our stay to make sure nothing had changed, and again, I was assured that a shuttle would be provided. When our flight landed, I called the shuttle number five times, but nobody picked up and we had to get an uber. Very disappointing.

Excellent staff, clean room and great location. Numerous restaurants near by.

Yes

Convenient for my use. Clean room. Access to restaurants & shops.

one night stay before cruise, 20 minute drive from port, good location…nice area to walk around…walgreens close by to get things for the cruise

Absolutely loved staying here with my family! We enjoyed the free breakfast and airport shuttle that is included, it was so convenient and for a wonderful price!

Room was clean and staff was pleasant and corteous.

A+ Rooms are brand new and spotless, and the location is perfect!

The room was clean and comfortable but obviously worn, in need of an upgrade. The staff was courteous and helpful.

The front desk night supervisor very rude breakfast wasn’t fresh tast like they re drop the sausage but overall the stay was great

Breakfast was toast and the staff I encountered was just blahhh

Very clean room with parking on site for a minimal charge. Great location in downtown with great food spots within walking distance.

The Breakfast was fresh and healthy . All around a great place to vacate. I especially loved the scenery at the 3 floor. And great view for the customers.

Staff was very nice! Room was somewhat noisy

Nice place

breakfest no cream for coffee, no decaf pour

The airport shuttle was not available and I had to spend $85 on an Uber. They should have listed they do not pick up from Miami International Airport.

Staff was great, room was clean, pool was refreshing.

We had a great stay at the Harrison Hotel Downtown Hollywood. The rooms are nice and spacious. The free breakfast and shuttle to the airport were also great additions. Faye at the front desk was awesome. We just wanted to leave our luggage to go out but she found rooms for our group. There are also nice restaurants options within walking distance. Overall, we would love to stay here again

EXTRA FEES.. PARKING AND BREAKFAST are not FREE EXTRA CHARGE

The best place to stay

Christine at the front desk was exceptional

The first desk check in was rude and seemed like she didn’t want to be there. Six dollars for a 8oz can of Red Bull is ridiculous. Room size of sardines can.

The room was clean. The staff was amazing and so friendly. Airport shuttle was very convenient. Would stay again.

It was nice

Rom are renovated, spotless. 5 star experience.

The staff were very friendly! Room was clean and breakfast was awesome. Thanks for a great stay.

The room was good. Breakfast was bad. The condition of the hotel is not great. It needs some renovation. Sink in the room has poor design. Water was not draining properly!!

Room clean, bed comfortable. Furniture and lamps in declining state. Fridge practically falling out of cabinet when door opened. Staff was curteous, but overwhelmed at the time.

Clean room, staff was helpfull!

Room was clean, beds were comfy and the neighbourhood was great!

The rooms and the property itself was good so for that reason I give two stars but they don’t have shuttle service from airport which they said they have and after a long flight I had to wait for shuttle which never came for more than hour, receptionist with whom I talk about shuttle services who said shuttle would come to pick me up she was very rude she’s one with glasses and a white old lady she was very rude.

The staff at the front desk were helpful with, recommending dining options in the area that were in waking distance.

Yes

Great location

This hotel was decent for an overnight stay; hotel is dated but it offered a clean room and bathroom.

Beautiful place, very clean, breakfast very good. Recommended

Breakfast was bare minimum. Motel not hotel.

Very good location I like it , except receptionist she was very rude

Difficult entrance if you have large cases, plus nobody to help you

I had to change rooms four times. Double queen suite window was facing a wall with a washer and dryer outside the window. The second room they down graded me to a Kin size room with mildew around base of the wall. The third room the shower didn’t work. Fourth room was like a cave. Breakfast was horrible. Fake eggs with processed sausage and bacon. Bacon was heat and serv and the bacon

The entire hotel was super clean and all the staff especially Jennifer at the front desk was amazingly and super friendly

The pool was relaxing as water temperature was great and lots of towels were available. The room was very spacious, bathroom was small, the shower had only warm water, toiletries were average. Hotel location was great and about 20 minutes from FLL airport. Lots of nice restaurants.

Nice hotel, beautiful and clean, when I arrived at the front desk I was charged $153 for incidental after paid for my room the day before, that is crazy!, minutes later went back to front desk for coffee and bottle of water and lady ask for $10 dollars, most expensive cup of coffee and water I paid in a hotel ever! told the lady to charge it to the room since I have a lot of money from my incidental deposit and she said they can’t and I have to pay for it. What in the world is happening in this place ?

Location

The room was not neat, the staff serving breakfast was not nice at all and didn’t bother filling till asked couple of times

This good hotel only sometimes not nice people in reception

Horrible place, I would rather give zero if I had a choice. Hotel is old but worst is the service. They charged me one night that I did not use and informed them multiple times beforehand. Manager is rarely available. They posted a charge the whole amount incidental which we never damage anything instead should have been of pending. Only reservation fee and parking fee should have been charged. We compliants until they realized their mistake. Breakfast barely had anything and very limited options, we dont eat pork and I cannot have dairy. Nothing was labeled. Door doesnt shut, you have to put it hard multple time. Some of lights do not work. The charger outlook had issues.

Everything look great

The room was basic saw little bugs crawling on night stand. And I checked in was sent to a room someone was in already. Also there is no restaurant!

The only issue is that I paid a $219 deposit and was told it would be fully refunded, but I only received half back on November 19. I would appreciate clarification. Thank you.

Everything was great. The check in was easy and quick the room was clean and renovated we only stayed one night but it checked all the boxes

Nice for a short stay

Yes and yes

We needed a place to stay for one night after a cruise. I admittedly was a little hesitant after reading some bad reviews, but overall I enjoyed our stay here. We arrived 3 hours before we check in, but they stored our luggage and allowed us to use the pool while we waited. Our room was ready promptly at 3. Our stay coincided with Hollywood's Centennial Celebration. It was a short walk to the festival in the park where we enjoyed music, food trucks, vendors, a car show and my favorite - free icecream! :) After the event we Ubered to the Hard Rock and got back to the room around midnight. The room was mostly clean. There was a dirty towel hanging on the back of our bathroom door that was missed from the previous occupant, and there was a dusty sketchy vent in the shower (could easily hide a camera in there so we covered it up before using the shower using a wash cloth and the shower cap that was provided). The room showed a bit of wear and tear, but there was ample room and the beds were huge and quite comfortable. Bedding and fresh towels were clean. The AC unit was very loud but I need to sleep with a fan on so I actually LOVED that it was loud. The complimentary airport shuttle was easy to schedule and arrived on time. Overall, I did enjoy my stay here. One caution: the main entrance is about 10 stairs, and I didn't see an accessible entrance. Maybe I just missed it?

It's just so loud with the clubs at street level, the fan in my room was loud and the smokers outside you could smell it. It's almost like a motel but it has a front lobby off the street. I felt mostly safe.

Adequate.

Hotel entry very easy and streamlined. Very nice staff. They all work as a team.

Please have the rooms clean like always for guests and people don't forget the tip for the cleaning crew i like staying there I recommend it

The room was fine as was the property. Unfortunately, one rude staff member can upset a visit. That's life.

The rooms DO NOT look the same as they show you in the picture. It’s a scam. Also on the website it doesn’t even tell you you have to pay 27 dollars a day for “RESORT” this hotel is far from being close to a resort.

Also our shower leaked everywhere when we showered. However the staff are super friendly and had some great recommendations for dinner and drinks.

Place was good.

Toilet didn’t work well and clogged easy however staff fixed it right away which was great.

What breaks fast

N/A

Everything was very good!! Super impressed with the hotel.

The room wasn’t too clean. The wash cloth for your face, had makeup residue. You can tell the floors had not been cleaned or vacuumed. There’s was small objects left over from the previous occupants

Beautiful property. With great staff and lovely convenience and communication with shuttle system to and from the airport!

This hotel is not as described. The elevators were being working on and had hughe sheets hanging in them. The room looked like a motel room that would go for under 50 dollars a night. The room smelled of mildew and old water. It is nothing like what is pictured. The staff that checked us in was not friendly at all. She hung up on me when i called about an airport transfer so we had to take a 35 dollar lyft. I would not recommend unless you really need this room

To start, the photos of the hotel are deceiving. It is set up like a motel, where all of the doors are outside. We booked the Deluxe Mini Suite to accommodate our party of 5 since in comes with 2 queen beds and a pull out sofa with room to move around. My dad is in a wheelchair, so the room we originally booked was also wheelchair accessible. We arrived at the hotel late because of a delayed flight at 3 AM. The door to our room was stuck shut and the only other room available was a premium two queen room. This room did not have a pullout sofa, because of this, we had to have two Roll out beds brought in. There was no room to even walk around or get to the bathroom or front door because of the rollouts. My dad had to park his wheelchair in the bathroom and stay in bed the entire time. Although the room was renovated, it was very small and the door had a huge gap in it so we could hear every sound coming from the hallway along with the light shining in from outside our door. Also, the a/c unit was leaking water so there was a puddle under it. The front desk insisted that this room was an upgrade, but it did not feel that way since we couldn’t even move inside the room and we had to have adults sleeping on cots. Plus, I could see online that the room we had originally reserved was clearly more expensive. Despite the inconvenience, they insisted all they could do was remove the $20 in resort fees. I would honestly never stay here again. No regard for customer service.

Airport shuttle was not offered to MIA. Very disappointing

Staff was outstanding. Room had some maintenance issues. Sink didn’t drain good and shower doors wouldn’t stay closed.

Room was wonderful lean and modern. Front desk staff exceptional.

No fresh food.

The lobby and room decor was clean and modern. The breakfast was just okay, nothing special, but basics to eat.

Clean room, parking garage, nice pool area

When i went for breakfast the lady setting up was very slow and rude. No plates no silverware no nothing. I waited for 30 minutes for eggs and plates. Another person said breakfast was fine yesterday today was terrible. The hotel is nice and the price isnt cheap so i expect better service. I spoke with the young lady at check out and she was nonchalant or she didn't understand me.

Clean and spacious

Clean room. Not as impressive

The guests in the room next to ours were smoking marijuana late at night and again early in the morning. I immediately informed the front desk, especially because I was traveling with my 11-year-old daughter, yet the hotel did absolutely nothing. We even found cigarette butts in front of our door, which clearly shows a lack of hygiene and supervision. The room conditions were unacceptable: dirty sheets, unpleasant odors, and poor overall cleanliness and maintenance. Despite reporting everything multiple times, the staff showed complete indifference and provided no support. On top of this, the hotel charged a higher amount than the rate shown in my reservation, and at no point did they offer a clear explanation or solution. Their constant response was to tell me to “deal with Expedia,” even for issues that were clearly their responsibility as the property. Due to all these problems, I was forced to leave the hotel to protect the health and safety of my family and had to pay for another place to stay. This was stressful, unexpected, and completely contrary to what was advertised. I strongly discourage anyone from booking this hotel through Expedia. The negligence, lack of cleanliness, unsafe environment, and lack of accountability from the property make it a highly unreliable option.

Hotel rénové. Les chambres sont belles et propres, les employés étaient courtois et ont pu répondre à nos questions. Bel espace piscine/terrasse. Transport gratuit vers l’aéroport

Older hotel being refurbished. Room floor was absolutely filthy...had to ask for it to be washed. Rest of room was clean and beds were comfy. Near shopping and an amazing Ukrainian restaurant just down the street. Hotel breakfast wasn't edible...just a few leftovers...even though we went during open breakfast hours. Beautiful pool and patio areas.

Hotel lobby is nicer than the room. Stayed in room 316 right near where all the cleaning staff have their stuff. They began making noise from 7am so I got no sleep. Room also smells damp

Beautiful hotel. Extremely clean and staff is amazing. Will be staying here again.

Booked for 2 nights but left after 1.

Great

The

Staff was super friendly, room was dirty and so where the sheets. But we got in soo late we were tired and went to sleep.

Fast check-in and quiet good for the price, and great location.

Nice hotel. Great variety of restaurants & bars

Staff was amazing

Clean rooms and friendly staff members

Me and my friend stayed for two and a half weeks. The room was okay, but it was missing a microwave. They also charge extra fees ($12) for WiFi (which isn’t the strongest), room cleaning (which happens when you’re not in the room, and you can or not consent to it), and breakfast (which was reheated eggs, sausage and bacon). And on-site parking in the garage adds a $15 fee per night. Fridays and Saturdays cost anywhere from $120–$190. We also got charged about $200 extra for being there on Halloween night. I’m sure it’s an okay stay for one night, but not preferable for an extended stay, I’m sorry to say. Being able to sit on the patio was nice, and it’s right near downtown Hollywood. There was construction on the patio. The room was okay, cleanliness wise, as was the rest of the place. Not the best, but not the worst.

Nice breakfast offerings, above your typical continental.

Check was great - friendly and efficient. Room was clean. Only minor thing: would have liked to have had cream cheese for the bagel.

Room was clean

Clean room great location

Great staff but the rooms have minimal insulation and therefore you can hear everything. It was very loud.

Nice employees, clean room

Room was very clean. Staff was friendly. And the air conditioner worked!!!

Never made it to the room. Elevator was out of service.

REALTY bad experience no one is at the front Desk anytine

The room was okay for one night.

The bathroom had strong water pressure and hot water which was great. The sheets could have been softer - they were a bit stiff and toothpaste would have been nice. But overall it was good

Yes and yes

It was convenient

The property is located right where we were attending an event so it couldn’t have been a better location. Our room was clean and we were greeted by a very friendly woman at check in. The only negative was the free breakfast but that isn’t why we stayed there. Someone did get stuck in the elevator and the fireman came to get them out so the elevator was off after that. Would stay there again.

The Harrison was average. The room smelled a bit musty and had sand on the floor. We only stayed one night before boarding a cruise. The stay was adequate for this purpose, but I wouldn't want to stay here longer than that. There were kids outside our room until midnight playing with the corn hole boards and life size chess. We were unable to go to sleep until they went back to their rooms.

Everything was perfect only thing the have to put more options on there breakfast

When we were ready to check-out, all the elevators were "out of order" so we had to exit through the stairs. We tried to go to a different elevator but that was also out of order.

It was a clean updated room. The shower was just as good as higher prices. The service, maids, staff were very friendly and helpful. Nice pool area. There were several bars and restaurants around and lots of people in the evenings.

Everything was very good

Good

Super close to the airport, quite and shuttle availability

good last minute comfort

I'd stay again

Lovely location, amazing staff and the room was clean. Would definitely return

Clean

The stay was pretty decent and nice, lovely lobby and room was a little dirty but still amazing

My bathroom apparently flooded out when I was out for the day and why is there a charge on my credit card of 157 and change when it was only supposed to be $22?

Whoever took the pictures of the rooms deserves and award because the room we were on looked about 30 years older! There were very dark stains on the floor and a sticky blob on the dresser. There were red stains in the bathroom and the toilet paper holder was broken. The lobby is neat and clean amd the lady at the desk was very friendly but that room waa not very clean.

The property reminded me of a cute little boutique hotel the location was perfect by so many restaurants/bars. Perfect for a 24hr day trip the staff was friendly, the rooms were clean and smelled clean.

.

Comfortable bed. Clean room

Yes the shuttle service was very helpful. And the ac was more than enough. The breakfast was a little simple but did the trick.

I like the hotel. It was nice. I would stay there.

Super clean room, nice pool and nice staff.

Clean and quiet. Close to food and bars.. amazing staff.

Everything was awesome the front desk are the best. They know their stuff. Parking in the garage was so convenient. The pool area is beautiful.

Room was

Staff locked us out of the room after I paid extra to stay past the check out time. I requested staff to come unlock the room, (I had a broken ankle and couldn’t walk far) and they refused and were argumentative. During check in staff were not friendly, had an attitude and any question I asked seemed like I was bothering them. The room was also hot and musky. The AC was broken.

Great service

Friendly

clean room

I had to pay extra. On the website it says it has Mexican food and a bar. That is a bit deceptive. The restaurant is about two blocks away and the bar is about the same.

I like this place, was stay several times. Always only one negative experience was that stuff in breakfast very angry they saw to me with kids like I stolen them food, it’s not comfortable this only one what I don’t like in this hotel !

Clean

Quarto agradável, hotel bem limpo e organizado, só precisava de mais funcionários que atendesse estrangeiros para comunicação ficar melhor, mais do resto foi ótimo

Yes very nice will be back soon

Great

It was a very clean and quiet stay. They have a great pool and free breakfast.

Nos hizo parquear en el subsuelo 1 Permitió que el auto que estaba en el Sushi se quedará bloqueando la entrada al parqueadero. Fue intransigente (jueves pm). En vez de solucionar llamando al driver para que retire el auto, prefirió que la entrada al parqueadero siga bloqueada.

The a/c unit wasn’t cooling properly. The breakfast was cheap, I would say C-. Everything else was fine. The Front Desk lady was very attentive, attentive and helpful.

The hotel was outdated and dingy. The breakfast was not good.

There was too many issues as soon as we checked in. First the sink was leaking and we had to move rooms after we got situated. Then the closest elevator stopped working and someone was stuck in there. Then after getting to hotel our room in the afternoon for a quick stop, our keys didn't work and we had to waste more time going to front desk and have them fix the problem and we didn't even get apology. She took long time to confirm I was actually booked until the next day which she seemed confused about and must have checked everywhere possible to confirm I was in fact booked up until the next day. Next, the parking lot was always full with no where to park and small spaces with a $15 a day charge for that poor parking lot! Then there is the room service of cleaning. We needed to leave our room later than most days (9:45 ish) and the staff came by at maybe 9:15- 9:30am and informed me that they are NOT allowed to come back to clean our rooms if we are not out by they time they come by. I don't like being on someone else's time. So our room didn't get cleaned that day. If you are a bit picky, then I would not recommend this place! The rooms were clean, updated and nice but service was poor in my opinion!

Lobby smelled bad. Check in was long.

Room was really clean! Staff was nice and friendly

Cool spot

I didn’t know I had to pay $15 per car per night to park at their hotel and the place was under construction.

I spent 4 nights in a room floor wasn’t clean and spits on walls, some other places in garage area had water puddles, $15 a day parking, good location to downtown Hollywood plenty of restaurants and beach is close by walkable. Some updating to rooms

Front desk lady was very polite great customer service

Went up to our room - Room was wide open??? WHY you might ask - Because it was NOT Clean (did I mention it was OVER 90 degrees outside) Housekeeper was WONDERFUL and offered for us to wait in the room next door and we waiting for approx 25 minutes - the hotel was obviously NOT sold out - We checked in approx 4:00pm so Front Desk definitely should have known which rooms were clean!!! More work for the housekeeper!!!! Front Desk needs some work Since it was raining off and on there are the "Wet Floor signs" everywhere - but I did notice on the 3rd floor Patio area some of the tiles were very Loose. is there a better way of monitoring the "Breakfast" area instead of asking MORE THAN ONCE - what room I'm in - I went in for coffee - gave her my room # - Husband went in next - ask for the room # - then asked me AGAIN (less than a minute later) what room # I'm in - I LOVE the location - but some things need much to be desired Why doesn't the "GUIDE" on the TV Work correctly?? Couldn't get Channel 10 (Local ABC Schedule) on our TV??

It was great friendly staff and very nice rooms

Room was very nice. Recently remodeled Remodeling still going on. Pool was nice. Location good. Restaurants nearby. Staff could have been a little friendlier I would go back. Breakfast as bad as all hotels.

Nice dated good for one or two nights smells like old hotels but location perfect

• “We loved how many restaurants were close enough to walk to in the area.”

“We loved how many restaurants were close enough to walk to in the area.”

The pictures look way better than in person but overall a nice place to stay for a quick stay.

Warning tape and repairs being done and sand bags around. Just looked very unprofessional and uninviting. Would not stay again

There was a lot of thinks near by that made it easy to go out, down side was I had to pay for parking at a hotel I already paid for

Peaceful spot in the middle of the bustle. A LOT of walkable spots for food and shopping. And a professional, courteous staff.

Staff was indifferent and rude, property is run down and dangerous, room is hot, and gross.

This is a truly unique, one of a kind experience. I loved staying in the heart of downtown, which was very vibrant. I initially booked it because it was within walking distance to a medical facility my husband is at, but ended up loving it and would love to come back together once he gets well. If you’d like to take a break from the same big chain humdrum experience, try this hotel. Plus the free breakfast was awesome – two different kinds of eggs, bacon, sausage, muffins, bagels, coffee, orange juice anything you could want really. By the way, it’s within walking distance of Young’s Circle which has a very nice peaceful nature setting, walking path, a dog park and a playground plus a stage when they have concerts.

Property was great. Clean all around

Nice pool

Excellent location & clean

One of the things that I didn’t see on Expedia was that they’re under construction just something for the next people that might be interested in staying there. It was very well organized, but they’re doing a great job, but it is under a construction.

It’s ok just for a night, but not for vacation. The place it’s under construction/ renovation. About the punctuation in Expedia, I was expecting more. But, it was ok

Ac hardly works. Rooms smell funky. Staff not friendly.

The only friendly staff person was Nancy the breakfast lady. The blonde girl at thw front desk very difficult to understand what she speaks, the cleaning people rude and nasty attitude at all times. They clean but they are rude. The rooms (at least the one I satyed) needs a good wall painting.

Good place to stay 👌

Friendly nice good price pet friendly

It’s was cool.. service was great! Breakfast is was so so, but ok! And the parking lot was very small.. love the rooms and the lobby area and the pool. I love the big chess board outside . Nice lay out! We had a great time .

The room was nice and clean. Very friendly staff and helpful. And I love that everything was in walking distance. I would definitely stay there again.

Lovely Hotel - a little bit of renovations going on - but nothing major- Had a wonderful visit - in fact we scheduled a visit in a couple of weeks!! Everything was centrally located - once we parked - we explored on foot!