Platinum Inn
About Platinum Inn
WELCOME TO AMERICAS BEST VALUE INN LOCATED IN HOUSTON, TEXAS. CONVENIENTLY LOCATED AT THE INTERSECTION OF HWY 249 AND GRANT ROAD, IN THE NORTHWEST HOUSTON AREA. OUR 2-STORY, EXTERIOR DESIGN INN OFFERS 41 NICELY FURNISHED GUESTROOMS FEATURING EXTRA AMENITIES INCLUDING IN-ROOM COFFEEMAKER, INTERNET ACCESS, FREE LOCAL CALLS, CABLE TV W/HBO, ESPN, AND CNN, IRON, SAFE, HAIRDRYER AND MORE. WHILE STAYING AT OUR INN, ENJOY THE CONTINENTAL DELUXE BREAKFAST SERVED FRESH EACH MORNING OR RELAX IN OUR OUTDOOR, CRYSTAL-CLEAR SWIMMING POOL. WE ARE CLOSE TO RESTAURANTS, HISTORICAL AREAS, AND SPORTING VENUES.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, quietness, and location of the hotel. However, several guests have complained about issues with the deposit, unavailability of breakfast, and poor customer service. Some guests have also reported problems with the furniture, water pressure, and A/C heater in the rooms.
- Clean rooms
- Quiet and convenient location
- Issues with deposit
- Unavailability of breakfast
- 5/5
It was good
- 5/5
Clean and Quiet
- 3/5
Cheap ghetto rooms expect what you payed for and expect a smell that was in both rooms rented
- 5/5
Muy bueno todo,gracias
- 5/5
It was comfortable
- 5/5
Yes
- 5/5
Friendly staff
- 5/5
Very clean
- 5/5
Clean place
- 5/5
Clean room and friendly staff
- 5/5
The room was great, everything was quiet, they cleaned rooms daily, and the air conditioner was excellent. Water was hot.
- 5/5
Such a nice staff!
- 5/5
Clean room and great service
- 5/5
Worked great and efficient
- 4/5
A/C was functional, but a bit loud. Shower did not have much pressure, hindered by the fact that the pull up button on the tub faucet was worn out. At least the microwave worked!
- 5/5
Air conditioning worked very well , it's very quiet here and clean
- 1/5
They did not return my deposit they asked me for when I checked in
- 4/5
The place is quiet, the AC was amazing. The front desk lady could use a little more cheer. All in all ot was a good experience. I would book here again
- 5/5
Yes friendly staff
- 5/5
I stayed with my boyfriend here and it was amazing! Best night of my life! 😊 The staff were awesome 😎
- 4/5
Room was clean, easy to check in and out! Nice to stay even for a few days
- 5/5
Great staff the best hotel
- 5/5
This is very nice place to stay…. Staff is friendly and rooms are clean and up to date!!
- 5/5
Great check in, VERY clean room. Really hot water in the shower! Absolutely no complaints. Love the free coffee in the morning. $30 cash deposit required at check in. I will be staying here again when I return to Houston.
- 3/5
It was ok , water doesn’t get too hot , but no roaches or rodents so that’s a major plus ‼️‼️
- 5/5
The staff is great!!! Always ready to help and very friendly!!!!
- 5/5
The room was very clean and the Staff was excellent. Will book again.
- 5/5
Yes very clean and very friendly staff.
- 3/5
All was good until the cleaning ladies thought I didn’t speak Spanish, I don’t judge anybody and maybe they shouldn’t either. They got rude and said things thinking I didn’t speak Spanish especially right in front of me. I think maybe they should keep their opinions to themselves and talk about there work problems Somewhere else especially not in front of guest, overall the stay was good. Not too much noise and they even close the gate at night to feel more secure.
- 1/5
Shower head was leaking pour water outside of tube i slipped n hit my knee on toilet Toilet didnt flush got clogged up 2 times
- 1/5
Staff seemed to be nice at the begging except as by checking out she started pushing me out of the room. She called at 10:40 and 10:55. At 11:05 she was knocking at the door. I have been to many different hotels from Hilton, Holiday in, La Quinta, to Super 8 and never experienced something like this. Yes the price is cheap but it’s not worth, you will have to seat in dirty chairs with ripped off covers and screen broken lamps, and who knows what else, better to pay $20 more and you will be on a much much better place.
- 3/5
knick in the wood dresser reported it.. i had to clean up some soda that spilled out of a cup which had ashes in it.. the towel had ashes n soda on it tried to say it was burned.. took me 30 min. after they checked the room made several phone calls then they decide they are going to give me my deposit back..
- 5/5
Smooth check in
- 5/5
The office staff were helpful answering my questions. The room is clean and non smoking.
- 1/5
They didn't refund my charge for the room!! I won't ever book a room there again!!
- 1/5
The room was in poor disrepair and had a strong scent to hide bad oder. Staff was not friendly and not always available.
- 3/5
Room was kept really clean cleaning staff was excellent . One of the reception is was really nice kind and polite but one was rather rude I don't know their names
- 2/5
It wasn't what i was expecting! Dirty furniture and shower! Just looked and felt so unsanitary!
- 5/5
The facility was fine but they did not offer coffee past 9:00 in the morning and bottled water was charged a dollar a bottle
- 5/5
NO ACTIVITIES & NO BREAKFAST. EVERYTHING ELSE WAS EXCELLENT.
- 5/5
Loved Everything. There was nothing I disliked.
- 5/5
Everything was just nice as I expected: the room, the Staff and many more .
- 5/5
Clean room
- 5/5
Sarah at the front desk was super nice and helpful and made me feel like i would return any day. It was also very clean, quiet and safe.Thank you sir
- 3/5
I could hear the TV, from the adjacent room, playing at 2:30am.
