Hyatt Place Jackson/West Tennessee

3-star hotel Great 518 West Forest Avenue, Jackson, TN, 38301
Hyatt Place Jackson/West Tennessee

About Hyatt Place Jackson/West Tennessee

Each morning at Hyatt Place Jackson/West Tennessee, a scrumptious, homemade breakfast kick-starts the day.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Self-service laundry
  • In-room refrigerator
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Elevator
  • In-room safe

Reviews

3.7 / 5
Great 21 reviews

The hotel is generally praised for its cleanliness, modernity, and friendly staff. However, concerns about parking costs, safety of the surrounding area, and minor inconveniences during stays are recurring issues.

What guests liked
  • Clean, modern, and comfortable rooms
  • Friendly, professional, and helpful staff
What could be better
  • Overpriced and inconvenient parking
  • Safety concerns about the surrounding area
  • Craig Jun 2026 · via hotels.com
    3/5

    Shower gel was empty, and during my 4 day stay I requested each morning for it to be refilled. It was not refilled. Even though the desk attendant reassured me on a daily basis that it would be taken care of it didn’t happen.

  • Seals Jun 2026 · via booking
    5/5

    Exceptional

  • Kymani Jun 2026 · via expedia
    2/5

    Make sure you ask alot of questions,bc things were not mentioned upon arrival or said was available an wasnt

  • Rabih May 2026 · via expedia
    5/5

    Super clean Stuff are friendly

  • Jimmy May 2026 · via expedia
    5/5

    Hotel is new.

  • Angel May 2026 · via expedia
    5/5

    Wonderful stay. It was quiet at night even though it was a graduation weekend & the breakfast was outstanding. The staff were very nice. Will definitely stay again.

  • MARILYN May 2026 · via expedia
    5/5

    Our room was spacious and the seating area was functional and comfortable. Beds, linens and pillows were very comfy. Bathroom was spacious, towels were soft. AC worked well. Complimentary breakfast was good with usual options of eggs, sausage, hash browns, french toast, cereals, fruit, yogurt, bagels etc. We enjoyed our stay while visiting Jackson for boys baseball tournament.

  • Stan May 2026 · via hotels.com
    3/5

    New hotel with plenty of bugs to work out like extreme water pressure to the point of painful shower and ac made a lot of noise .. had to switch rooms .

  • Crystal May 2026 · via hotels.com
    4/5

    I chose to stay at this location bc it was real close to my son’s dorm. The facility was beautiful, the room was clean and the bed was very comfortable. The only issue I had was the water in the shower was cold and even having it all the way on hot it was freezing.

  • Unique Apr 2026 · via priceline
    5/5

    It was very beautiful, clean and the staff was amazing!

  • Unique Apr 2026 · via booking
    5/5

    It was very beautiful, clean and the staff was amazing!

  • Tiffany Apr 2026 · via expedia
    5/5

    Very close to West Jackson Hospital. Some ambulance noise at night, however it was not much of a disturbance.

  • Martin Apr 2026 · via hotels.com
    3/5

    I was awaken by it and believed it was coming from the window so I got up to see what was going on and to my surprise it was coming from behind the metal plate mounted on the wall ( air handler / blower / air conditioner. I did mentioned it to the manger the next morning. The Restaurant was well above average. The staff was excellent in every way . I was there 4 days .

  • john Apr 2026 · via priceline
    2.5/5

    TV didn't work and the clerk said she would send someone up in 2 to 3 hours. This was at 8p.m.

  • John Apr 2026 · via booking
    2.5/5

    TV didn't work and the clerk said she would send someone up in 2 to 3 hours. This was at 8p.m.

  • Lakisha Apr 2026 · via booking
    4/5

    The restaurant inside the hotel. The room door was hard to open.

  • Lakisha Apr 2026 · via priceline
    4/5

    The room door was hard to open.

  • Maaike Oct 2025 · via priceline
    0.5/5

    Being stranded late at night without a room, after spending $200

  • Maaike Oct 2025 · via booking
    0.5/5

    Nothing to like, booking.com sold me a reservation to a hotel still under construction. To be fair, this looks like it might eventually be a very nice hotel, we just should have never been sold a room there yet Being stranded late at night without a room, after spending $200

Frequently asked questions about Hyatt Place Jackson/West Tennessee

Does Hyatt Place Jackson/West Tennessee have free Wi-Fi?
Yes, Hyatt Place Jackson/West Tennessee offers free Wi-Fi for all guests.
Does Hyatt Place Jackson/West Tennessee offer parking?
Yes, Hyatt Place Jackson/West Tennessee offers free parking on-site.
Does Hyatt Place Jackson/West Tennessee have meeting spaces, conference centers, or conference rooms?
Yes. Hyatt Place Jackson/West Tennessee offers meeting spaces for business and group use.
Does Hyatt Place Jackson/West Tennessee have a fitness center?
Yes, Hyatt Place Jackson/West Tennessee features an on-site fitness center for guests. Additional wellness amenities include spa, pool.
Where is Hyatt Place Jackson/West Tennessee located, and how walkable is the area?
Hyatt Place Jackson/West Tennessee is located at 518 West Forest Avenue, Jackson, TN 38301. With a Walk Score of 53, the area is rated Somewhat Walkable. Some errands can be done on foot, but a car or rideshare is helpful for most trips.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available

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