San Marco Inn East
About San Marco Inn East
Offering a continental breakfast, this Jacksonville motel is a 5 minutes’ drive from the Saint Johns River. Interstate 95 is 2133 feet away. Free WiFi is provided as well. A cable TV is included in all rooms at the Emerson Inn. Ironing facilities, a desk, and an private bathroom are also featured. Guests will enjoy the convenience of a microwave and a small refrigerator. A 24-hour front desk is available for guests’ convenience. Complimentary parking, which can accommodate trucks and busses, is offered. Guests will have access to Inn Emerson’s laundry facilities. Jacksonville Ice and Sportsplex is adjacent to the motel. EverBank Field is 9 minutes’ drive away, Alexandria Oaks Park is 2.4 mi away, and Jacksonville Arboretum and Gardens are located 9.4 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Wheelchair accessible
- Smoke-free property
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests frequently mention the polite and friendly staff, cleanliness, and convenient location. However, there are also recurring complaints about maintenance issues, breakfast quality, and safety concerns.
- Polite and friendly staff
- Cleanliness
- Maintenance issues
- Breakfast quality
- 5/5
Thank you!!!
- 5/5
Exceptional
- 4/5
Location and staff especially Mr. Nick and Mr.Mohan was fantastic Nothing
- 5/5
Clean room , good staff and easy access to downtown
- 4/5
Good place to stay for a few days, nothing spectacular, but convenient.
- 4/5
My son and I stayed in a double bed room. It was very clean and was all we needed for our stay in Jacksonville.
- 5/5
Clean, quiet, comfortable. Good value.
- 4/5
Good stay.
- 5/5
The man working the front was super nice! Clean rooms. Great value for the price.
- 1.5/5
Poor
- 4.5/5
Superb
- 2.5/5
The fact that I got lock out of my room because of a broken lock on the door .. several holes in walls some are patch not painted others just holes .. walk ways smell like urine
- 2.5/5
For a low price hotel it was pretty clean and quiet comfortable The fact that I got lock out of my room because of a broken lock on the door .. several holes in walls some are patch not painted others just holes .. walk ways smell like urine
- 4/5
The place was very assisable from main road place was clean quite place needed bathroom update in shower great for the price
- 2/5
Nothing Everything
- 2/5
Nothing Everything
- 5/5
Parking was easy and secure. Very clean.
- 3/5
The location to downtown was good.
- 1/5
The inn is not worth more than $40 a night stay, even if that. Recommend to anyone looking to find someplace else. I booked through Expedia, but during check in was asked what type of room I wanted and how many people would be staying. Clearly my reservation has that, and no other hotel has ever asked what room or how many are staying. We had a two night stay, and on the day after we checked in three people (two men and a woman) were in my room supposedly doing "room service." Nice touch, but I did not want it and why three people with a man playing watch outside the room. Was told to put a "do not disturb" sign on the door, which there was not one or I would have. The room itself was bad and a broken hair drier. Certainly a "cheap inn" and not in a good area. Highly recommend any other hotel than this one. I booked it because Expedia has it rated above a 7 out of 10, but this really should be 6 or less.
- 4/5
Very good
- 5/5
Nice
- 5/5
Clean room. Very friendly staff. Very convenient to VyStar Arena.
- 3.5/5
The room was decent for the price. We arrived late at night and left early in the morning but no true complaints. The checkout staff was very friendly. Juice and mini packets of doughnuts were available. My husband likes the air down low at night. I always remove the top layer of bedding at hotels because I always heard those don't get washed. The actual blanket on the bed was very thin and had some small holes throughout.
- 3.5/5
My husband likes the air down low at night. I always remove the top layer of bedding at hotels because I always heard those don't get washed. The actual blanket on the bed was very thin and had some small holes throughout.
- 5/5
Exceptional
- 5/5
Great place to stay. Quiet
- 4.5/5
Superb
- 4/5
Staff was very helpful. We just needed a clean place to stay after a concert and this perfectly fit the bill without too big of a price tag.
- 5/5
Exceptional
- 4/5
The beds in rooms were really clean at the parking lot felt extremely safe. Complimentary breakfast was horrible. The attendant only allowed you to have a small cup of juice and a pre packaged donut would not let me take more than one as a matter of fact, he was very rude. When letting me know that is one per person and this is not a grocery store.
- 4/5
The beds in rooms were really clean at the parking lot felt extremely safe. Complimentary breakfast was horrible. The attendant only allowed you to have a small cup of juice and a pre packaged donut would not let me take more than one as a matter of fact, he was very rude. When letting me know that is one per person and this is not a grocery store.
- 1/5
No you still should have respect for your guests and potential customers but still protecting in house guests. I’ve worked at 8 hotels. I’ve done hospitality for 10 years. I’ll never stay here again EVER. It was an emergency and I didn’t ask for the room number cause I’m not stupid. We see who is the stupid one.
- 5/5
Parking free
- 0.5/5
Nothing
- 3/5
All was good
- 5/5
The stay was good will stay again
- 5/5
Easy convenient parking, close to the port of Jacksonville, great room rate, clean room, friendly staff.
- 3/5
Average stay. Amazing price.
- 5/5
Clean room
- 5/5
The hotel was clean and the staff was friendly. It was a little run down cosmetically, but for the price it was well worth it. I’ll be back.
- 4/5
Close to the highways Check out was at 10am
- 4/5
Close to the highways Check out was at 10am
- 5/5
Very nice for one night
- 5/5
Excellent stay
- 4/5
Good value, staff were very helpful. We just needed a place to stay after a concert in Jacksonville and this did the trick, Not a big deal but calling juice, donuts, and a hot pocket breakfast is a little misleading. Room was well maintained.
- 5/5
Great staff and easy check- in and quiet and cover.
- 3/5
All the lights worked and the internet worked. That said I went to the Walmart less than 1 mile away and felt safe. Overall the property felt reasonably safe Not the greatest property but it was OK for the price.
- 4/5
Good clean parking easy
- 5/5
It was a clean basic motel. Perfect for the price.
- 4/5
Rooms are clean and great. Breakfast was a frozen empanada or choice of hostess mini donut packs. Breakfast was the only bad part.
- 4/5
bien
- 5/5
Clean Nothing
- 4/5
it was nice
- 5/5
Room was very clean,staff was nice and it was a most comfortable stay
- 1/5
Dirty, toilet leaned to the side when you moved. Temperature in room was hot you couldn’t control temperature.
- 5/5
I will definitely go back.
- 5/5
Breakfast was pretty skimpy.
- 1/5
We didn't even check in. We drove through the parking lot. There were people milling around, sitting on cars, playing loud music. It didn't look safe at all. We tried to get our money back for the room, but the property manager refused. I would definitely not recommend this place, unless you want to be kept up all night and have your car broken in to.
- 5/5
Service was very nice and helpful. My room was well kept for a single bed after staying over one night. Definitely recommended for something that’s budget friendly. Thank you San Marco Inn!
- 5/5
Towel service daily. Convenient to shopping.
- 5/5
Hotel and room was very clean.
- 3/5
need renovations, walls dirty, blankets had cigarette burns in them, water had horrible smell coming from it. i had to buy bottle water to brush my teeth. looks nothing like pictures presented on website.
- 5/5
My room was very clean and had all what I needed. There was no coffee maker in the room, but I had my own small travel brewer, and that was not a problem. The front desk people were vary nice and helped me with my room accommodation. Good parking, safe surroundings. Great for the price.
- 4/5
Enjoyed our stay. Breakfast is included but not many options. The hotel is close to downtown and many places we visited.
- 4/5
Generally clean and renovated but moldy grout and caulk in shower area. Breakfast offering was terrible. Wifi signal was excellent. Parking lot was nice, bright and secure. Staff could’ve been more friendly and cheerful.
- 5/5
I was impressed with the stay as many hotels nearby are much more expensive and feel unsafe. This property was very well lit and felt safe. It was a great stay and great price!
- 5/5
The property is in a quiet area and has free parking. The hotel is very well kept and had a jacuzzi tub in the room and a nice mirror and that you can touch to change different settings. The only thing they could improve on is that the bed was a little too hard for me but for those that like a stiff bed it would be great.
- 5/5
The room was very clean and the gentleman at the front desk was very friendly and welcoming.
- 5/5
The rooms are clean and the staff is nice and willing to help. It’s no frills but there is plenty of room and the table and chairs is a great thing to have. The place needs some love here and there but for the price it’s an excellent value. I’d stay here again if I come back.
- 5/5
I booked this property because of the reviews stating how clean it was and I’m glad I did. The room was EXTREMELY CLEAN! The man working the desk was polite, friendly, and super helpful. Definitely a hidden gem.
- 5/5
Room was clean and mattress soft, staff friendly.Safe area, well lit. Affordable.
- 5/5
Nice and quiet. !
- 5/5
I had a great stay at San Marco. It was my first time. The room was clean and the staff was great. Special thanks to Ed at the front desk
- 2/5
Clean but rating was definitely inaccurate. It was more like a 6.8. Room very beat up
- 4/5
Convenient location. Clean rooms. Nice staff. Our bed was just very stiff and uncomfortable. Other than that it was good for the price.
- 4/5
Clean room. Really good for the price
- 5/5
Property is dated but very clean. Staff was very helpful. Was good for the week stay, close to Aldi and easy access to interstate
- 4/5
Room temperature was comfortable. Friendly staff.
- 5/5
Nice clean place.
- 5/5
Walls need to be repaint tub need to be glazed toilet seat old and old shower curtain everything esle was good
- 5/5
Awesome stay
- 4/5
V
- 2/5
Given room with someone already in it. Baby unattended!
- 5/5
Can't beat it. Great place to stay. Very clean and well maintained. This is where I will stay on my next trip to Jacksonville.
- 5/5
Best place around the area. Top value for the dollar. Clean, well kept. Very considerate housekeepers too.
- 1/5
Staff were very unwelcoming.
- 3/5
Breakfast
- 1/5
Definitely we can’t trust on the reviews. There’s over 1000 reviews for this property with 3 or more stars. This just give me the impression that all the reviews are fake. The outside of the hotel looks attractive, new paint job, new tarmac, clean parking lot… in the other hand, the room aren’t what I pay for. Besides there’s no hot water . I did call the front desk and they told me other guests had been complaining about the same issue. Once again, check the reviews before booking.
- 4/5
Clean room, quiet, tv and internet worked well along with hvac. Close parking to room and parking area well lit, felt safe. Bed comfortable, water pressure good,
- 1/5
Old hotel, bad area. Run down
- 1/5
V
- 5/5
Clean linen, clean rooms, refrigerator in the room, helpful front desk staff, breakfast in the morning, plenty of parking. I will definitely stay here again. There is also another property near Jax Airport
- 4/5
The room was very clean, and the staff was very kind and courteous
- 4/5
Nice staff
- 5/5
Staff was great. Room was fantastic. I've been in 4 or 5 hotels in last week and this was best by far! Thanks so much . If I am back in this area definitely staying here.
- 5/5
Easy check in process Restaurant close A comfortable night Much better than quality inn around town
- 3/5
I did not like the room. The room had wears and noise from the room
- 2/5
Room was dirty.
- 5/5
love it
- 5/5
Staff is always friendly and room is always clean and tidy.
- 5/5
Simple check in, and out. Clean room.
- 5/5
no complaints, the room was clean and everything was functional. the A/C was controlled by a digital thermostat on the wall instead of the normal limited control buttons on the unit, which was a nice feature. i chose it because it was low-priced, so don't expect anything fancy. there are active train tracks nearby and you can hear the trains which sound their horns as they go through the intersection. and it is on a major road, so you can hear traffic sounds.
- 5/5
Clean room and friendly front desk clerk. Very good rate!
- 4/5
All good
- 5/5
New and Clean Rooms !
- 5/5
It was very good. I had to leave early to head back home but clean room, friendly staff, good location, will stay again next time I’m in Jacksonville.
- 5/5
Very nice clean Hotel. You can walk to a great breakfast place call Benchwarmers, and mcdonald's, and Wendy's, and Dollar Tree, and Circle K, and Aldi grocery store. The manager Pree is very friendly.
- 5/5
Always stay here when i come to jax!
- 5/5
Great customer service and clean and friendly
- 3/5
Staff was great. It was descent. Needs up dating. One of the locks on door was broke but dead bolt worked. Bedspread was really old. But for the money it was alright
- 5/5
Clean and polite
- 4/5
Man working the front desk was really nice . The room was ok .. all dispensers were filled with soap … they said conditioner and lotion but it was soap.. locks on the door were scetchy at best
- 4/5
The room was nice and clean
- 2/5
I rented for 1 night using hotels.com. The next day, I decided to extend my stay and booked two additional days on Hotels.com. Hotels.com prides itself on the fact that all costs are included when you pay. No hidden fees. All is paid, when you book. I notified the front desk that I was staying two more days and had booked and paid for the room. THEY CHARGED ME $20 EARLY CHECK-IN FEE FOR A ROOM I WAS ALREADY IN. To avoid this charge, I would have had to pack my stuff up. Leave and come back at 3pm to check in again for the new booking. ZERO STARS for customer service. The room itself was nice.
- 5/5
Everything was great like always clean friendly staff
- 5/5
Probably nicest motel I've stayed at for the price!
- 2/5
Holes in the wall and toilet doesn’t flush properly
- 5/5
Yes, everything was great
- 3/5
Kindness of manager to give me credit since I had to be admitted to the hospital
- 5/5
Very clean and comfortable. Staff is amazing and very nice.
- 5/5
I love it there and I will continue to be a customer
- 2/5
Room is not that suggestable
- 5/5
Good place, easy check-in and check-out process.
- 5/5
Nice place easy check in and out short stay
- 3/5
Rug was dirty needs to be clean , We inspected the bed sheets and they were clean , shower faucet was very loose & ready to fall off , the vending machine took our money and gave no item . The ice machine was rusted & leaking. It seemed like it was just poor condition and it was almost questionable about getting the ice out of it being safe. Listing says includes hot breakfast but it doesn’t . They have a coffee maker and a few cinnamon buns and some weird chicken pita pocket in the office to warm up in the microwave, definitely not a hot breakfast as stated and no selection of food for breakfast not your typical hotel continental breakfast. I guess it’s ok for an inexpensive night to just sleep and be on your way in the am .
- 5/5
Very clean, modern no frills but perfect basics. Excellent value for low.price.
- 4/5
Clean room, we killed one cockroach in the bathroom. We were in room for 4 people but we had 2 towels only. Breakfast was small not chewable chicken wrap and some coffee.
- 4/5
Great job ...on short notice
- 5/5
Rooms were nice and clean. I loved the hot tub bath. Was definitely worth my money!
- 4/5
Clean
- 5/5
Excelkent
- 3/5
Neighborhood wasnt the best. Room was in disrepair, short on towels, and the laundry facilities were located outside. The hotel lo9ks ok outside and has potential. Needs updating.
- 4/5
The room had a few minor issues. There was a small hole in the drywall and a cigarette burn on the bedspread, but nothing that affected the comfort. There was a minor problem with the jacuzzi tub, but staff was excellent and fixed it right after I noticed the issue. Overall, would definitely stay again.
- 1/5
bed is
- 1/5
No clean, room dirty, smells like garbage and dogs, dog was doing popo everywhere
- 3/5
The big lights are a bit much
- 5/5
Very clean
- 5/5
Muy bien
- 5/5
Great stay! Newly redone. Very clean and nice!
- 3/5
Clean room. Only breakfast options were powdered sugar mini donuts, chicken empanadas, orange juice, apple juice, and terrible coffee. Beds seemed fine at first, but all of us woke up with sore backs. Room only had 2 bath towels for 3 people. No towels available at reception but we were told that one would be delivered to our room. After waiting 30 minutes for a towel, we just checked out and went to find a decent breakfast. Room had liquid soap dispenser on sink, which was nice.
- 4/5
Clean and would stay again.
- 1/5
This was the worst hotel. I know it was cheap but the room had missing pieces to the cabinet, no smoke detector, the bed was squeaky and it smelled
- 5/5
Good stay, room clean
- 3/5
Somewhate rude.
- 5/5
Clean and safe. Perfect stop through Jacksonville.
- 5/5
The room was clean, and the staff was excellent. Great day for a great price! I would recommend it to anyone!
- 5/5
Good
- 5/5
Very comfortable bed. No coffee machine in room.
- 4/5
Front desk person was having a bad day
- 5/5
Great stay and great staff! New favorite room
- 5/5
Clean. Quiet. Great location.
- 5/5
Great
- 5/5
Great just great
- 3/5
The guests are too noisy and the TV is turned up too loud.
- 2/5
Na
- 5/5
It was a great stay
- 5/5
We had a small hiccup during check-in, but the front desk was very patient and helpful. They quickly resolved the issue without too much fuss. Thanks!
- 1/5
The worst place Ive ever stayed at. I left the first night I didn't even stay the second night (which was already paid for). It was disgusting! If they allow me to post pics you will get to see how dirty these towels they expected me to dry with were.
- 4/5
Room was very clean and the staff was nice. No restarants in walking distance other than mc donalds and wendys
- 1/5
Lock on door broken/Mold in shower/Burned out electrical outlet/Dirty
- 5/5
Nice clean rooms, safe environment and very friendly staff.
- 3/5
It's was ok
- 5/5
Amazing
- 5/5
Amazing
- 4/5
Good.
- 5/5
The Manager was very nice... Great stay very quiet and clean very convenient bed was comfortable and coffee was great...
- 4/5
Inexpensive place to stay with a comfortable bed. The bathroom needs refreshing and the table and 2 chairs need to be replaced. Absolutely the best daily maid service I’ve had in a long time.
- 5/5
Good
- 5/5
Good
- 4/5
I chose a smokers room and even though I didn’t expect for the room to be perfect, there was mud and dirt on the walls that could’ve easily been wiped off. The covers have burn holes in them and the filters for the AC weren’t clean.
- 5/5
Was spotless room and staff was friendly
- 5/5
Best motel ive ever stayed. Clean, spacious and big bright parking lot.
- 5/5
Clean and well located
- 4/5
The remodeled place is very good. There is an issue with road noise and that the building is shaped like a “c” with all the room doors facing the parking lot in classic motor Lodge style. The room was clean and smoke free. The service was efficient. There is a diner next-door that serves good food. Phillips Highway is a very busy roadway and the sound somewhat crept into the room. They’ve done a great job with the remodel and the price point was very attractive. I would stay there again.
- 5/5
Very well ran hotel.
- 4/5
Nice
- 5/5
Excellent staff, location and room. Do recommend it.
- 4/5
Decent
- 5/5
Highly recommended
- 5/5
everything is great
- 5/5
Always a good choice, friendly staff, highly recommended
- 4/5
Great location
- 5/5
Very clean neat room, staff is friendly and very helpful, got a quiet sleep in a very comfortable bed, good soap and shampoo, excellent location, do recommend
- 5/5
Everything was perfect
- 5/5
Clean in good condition, it meant all my needs
- 5/5
The facilities are always immaculate, with clean, comfortable, and well-equipped rooms. I would also like to highlight the tranquility of the surroundings, aspects that make each stay truly enjoyable. Throughout my visits, I have noticed an admirable consistency in the quality of service and attention to detail, which demonstrates the hotel's commitment to guest satisfaction. Without a doubt, I will continue to return and highly recommend the hotel to anyone seeking comfort, excellent service, and a reliable lodging experience.
- 1/5
There were cockroaches and the sheets were dirty. There was a man outside in the parking lot smoking from a crack pipe. I went to the desk about the roaches and the man came with a spray bottle of bug spray. Disgusting! The toilet was loose and leaking and around the base there was pee buildup. The chain lock on the door was broken and bent and the peephole was gone and filled in with what looked like playdough
- 5/5
The hotel room was clean, AC working, Tv is working. Restaurants are nearby. Excellent service
- 5/5
Clean room, friendly staff
- 1/5
The room was infested with bed bugs all over the walls and the bed also spider webs and spiders and cockroaches. We could not stay in the room and I am requesting my money back as we acquirred a different hotel at a much more of an expense for last minutes
- 5/5
Clean and renovated and tidy and safe. And I am particular with this kind of stuff! And even had twinkies for "breakfast" :-)
- 5/5
It’s really quiet
- 3/5
Average.
- 1/5
Terrible
- 4/5
Bravo Zulu Navy veteran homeless so stay at the hotel was outstanding
- 3/5
Mangaement were less then friendly quite rude and tried to over charge
- 3/5
The management is quite rude they were trying to over charge fees that did not apply, house keeping was excellent room was perfect.
- 1/5
Filthy room accidenly booked smoking they wouldn’t allow me to upgrade, regardless if you rent a smoking room it should not be in this condition. Dirty sheets holes in blankets had to sleep on my own clothing. In the morning coffee was watered down the Arabic man in the office wouldn’t allow me to take more then one cake mind you they are not normal size, cold water shower spraying everywhere afraid to touch the walls and found bug on the sheet in the morning, I think they are definitely doing there own review s . People pay the 10$ more and don’t take the chance. It was horrible all around, I could not believe he said only one.
- 1/5
Safe had error code Rat hole in bathroom Zero attempt at repair Hire a handyman
- 5/5
The laundry setup was perfect and my parking was right by the room 😔 enjoyed staying there
- 5/5
The rooms were great and the bed was super comfortable.
- 3/5
I gave it an overall three stars simply because our air-conditioning in our room wasn’t the best and by the time we realized that we didn’t want to bother with moving to another room. As well, there was a gentleman, two doors down smoking marijuana on the balcony. And the third thing is even though I refused a smoking room I was charged a $60 deposit in case I smoked in the room and I reiterate again I asked for a non-smoking room and was given the option for a smoking room. Now, if I planned on smoking in the room, wouldn’t I have asked for a smoking room? They don’t disclose that website so if you don’t smoke or refuse a smoking room be prepared to pay a $60 deposit.
- 4/5
It was nice for the night to spend quite and relaxing time
- 5/5
Great location, easy access.
- 4/5
Staff very nice and accommodating. Consider staying next trip
- 4/5
We tried to tame a bath a d got a know at the door that the water was leaking into the downstairs unit and had to unplug drain and not take a bath
- 1/5
humm
- 5/5
Friendly staff
- 2/5
Very loud noises all night. Hidden cost. extra 40 bucks when you get to the place..Have to sign where management can enter your room if they think something fishy.Front desk staff rude after I ask why they didn’t disclose fee..Bed was ok. Hot tub didn’t work..
- 1/5
This establishment will nickel and dime you. The owner of this hotel cares very little about customer service very much about adding extra hidden costs to your bill.
- 3/5
Overall value for price but laundry machines were dirty & garbage left from guests remained in parking lot for days. Maintenance is needed, e.g. door security, DND sign missing & 1 (older man) front staff was very rude. Room was CLEAN & comfortable.
- 5/5
Great clean room. Good AC. Fantastic water pressure.
- 5/5
A good place to stay, all around friendly staff and clean rooms. Highly recommended.
- 2/5
The AC was barely functioning and a part in the bathroom wall was rotted away. For 60 dollars a night, I'd say that it was decent but it could definitely be better.
- 4/5
CLEAN, intact room altho Housekeeping staff does not speak English & their children are in tow while they are working. This made me feel very uncomfortable. Why aren't they in school? (Are they illegal?) Also no coffee machines in room. This is a 1st!
- 5/5
Laundry machines need cleaning. A/C unit & thermostat could not be adjusted or turned on/off unless we unplugged unit. Overall tho, a CLEAN room & comfortable stay. An Aldi next door is convenient. Altho on main rd, a quiet stay. Reasonable rates/good value.
- 1/5
Some paranormal things were going on in room 211
- 3/5
stains , very dirty walls , towels dirty , door didn’t have a lock
- 5/5
Quietly relaxation
- 3/5
The bathroom was dirty. The parking lot was well lit, felt secure.
- 5/5
Good
- 5/5
Perhaps a few more options for breakfast? Overall a nice value though.
- 4/5
We stayed for one night after a football game. Affordable and clean. A little noisy from workers but overall it was good. Bath towels are super small soo you may want to bring your own.
- 1/5
The room smelt like mold and meldew made it impossible to sleep. The beds were so hard i felt like i was sleeping on the floor. And the breakfast was just coffee that isn't breakfast won't stay again
- 5/5
Room was comfortable
- 5/5
.
- 4/5
Clean and quiet ! Recommend it .
- 5/5
Very helpful staff, the best.
- 5/5
Safe and quite. Excellent place to stay, highly recommended.
- 5/5
great place
- 5/5
Room very clean the guy was front desk not sure if the manager was very understanding and when I explain don’t want anybody body I need to rest he make sure successfully
- 5/5
Value for money. Outside tile work outside looks very nice. Room clean. Great night sleep. Lots of parking. Would stay again when I’m in Jacksonville.
- 4/5
Cleam room bed could be updated
- 5/5
Enjoyed the rest from the road thanks
- 3/5
This hotel is in quite a convenient location (provided you have a vehicle), to get to quitexa wide range of facilities on that side of the city. I would have stayed longer but the wifi / internet connection was very marginal, at best.
- 5/5
Nice place. Very clean and quiet
- 5/5
Place was ideal.
- 5/5
Checking in n out was simple and efficient. Nice and quiet place to stay. gas station was walking in distance, and honestly it’s a nice little area to be.
- 5/5
I had a wonderful experience. From the moment I arrived, the staff was welcoming, friendly, and attentive. The check-in process was smooth and efficient, and I was pleasantly surprised by the cleanliness and comfort of my room.
- 5/5
I definitely liked the service I received when I arrived.
- 5/5
Perfect for a business trip. Staff is very accommodating.
- 5/5
I've stayed here and reviewed it several times, mostly under its previous name. Not a fancy place, but exactly what I wanted; clean, convenient and comfortable. A/C worked great. Good price compared to other options. Usually I can find at least one small issue, but not this time. As always, the staff is great and friendly.
- 5/5
Nice clean hotel. Staff was pleasent. I would stay here agai
- 5/5
Staff was very cordial and accommodating. Was very pleased with housekeeping's unobtrusive work ethic and cleanliness.
- 4/5
My stay overall was great
- 5/5
Great area to get everything done
- 4/5
Plusieurs options de restauration à distance de marche de l’hôtel (McDo, Starbucks, Walmart…). Hotel bien entretenu, propre. Parking gratuit inclus. Chambre propre et spacieuse, bien équipée (frigo/micro-ondes) avec literie confortable et wifi fonctionnel. Personnel d’accueil agréable, profressionnel et souriant, qui m’a accompagné en dehors de la réception pour me montrer où se situe ma chambre. Le seul bémol est le petit déjeuner (dans la réception, pas de table et peu de choses, mais c’est un détails, il y a quand meme un café un jus, un petit donnut chocolat et une crepe salée congelée à mettre au micro-ondes). Bon rapport qualité-prix, je n’hésiterai pas à réserver de nouveau lors d’un prochain passage.
- 3/5
Okay room. Air conditioning not good, loud.
- 3/5
If you are alone, may for one night, this could be a good stay for the price, not for families.
- 5/5
Close to srores
- 3/5
Very dated, blankets rippped up. Tub chipping and peeling, walls very dirty, and very poor patch work to walls.
- 1/5
The owner is a racists and he judges people, without knowing them and that’s arrogant.
- 5/5
This is our go to economically friendly hotel. The beds are comfortable. The continental breakfast is good. They have chicken instead of pork. Blessings upon blessings for your establishment.
- 5/5
Staff
- 5/5
Great stay. They were kind. Let me share scripture.
- 5/5
Great location, quiet and very clean room, good options on the tv and great resolution, staff is very accommodating, laundry and dryer machines work great and good price. Do recommend it.
- 4/5
Inexpensive, simple, and clean
- 5/5
Quiet and clean
- 5/5
Rested
- 5/5
Great experience, was leery because of price but turned out to be great all around
- 4/5
Clean, staff was friendly, room had a strange Oder
- 4/5
It’s a no thrills motel, but it is very clean and the beds are good.
- 3/5
They were convenient for the night we needed some where to stay for tonight. The room was clean and reasonable.
- 5/5
This place is always my go to for a quick night stay..its not a 5 star hotel but its always clean and quiet. The room price is reasonable. The area is definitely close to alot...such as walmart gas stations and local food spots. The older gentleman who checks me in is always so sweet to me and we have a good laugh every time. He always tells me "have a GOOD night" and smiles. They have quick grab n go options in the morning for breakfast!
- 4/5
We enjoyed our stay very much!! The man at check in was so nice and accommodating. The room was clean and looked exactly like the picture from the website. The only thing missing was a long mirror and a hook or something for our clothes on hangers. Other than that, we will return to this hotel when we visit Jacksonville again
- 5/5
Friendly front desk
- 2/5
I’ve had good experiences in the past but lately the property has had a lot of issues with minor cleaning by staff which are undocumented workers dead smelling rooms moving plumbing issues also being I’m one of the most stable person on the property he complained to me that because I pay through a 3rd party site he was no longer going to allow me to check in early mind you I’ve spent nearly $2,000 in this month of August 2025 he wants me to pay them directly I don’t get what his problem is if you don’t want platinum card members booking at your hotel remove yourself hotel from the site I’m sure any other hotel will love the money I spend
- 3/5
Stayed here before with no issues. Unaware of the 60 deposit. That was news once we arrived. Once we got to our room the AC was not working properly nor was the mini fridge. We let staff know. His response was there is a thermostat on the wall to control airflow and the fridge should be in working condition. He eventually came to take a look and discovered what we said was correct. There is no wall thermostat and the fridge was plugged in and not working. He immediately switched our room. I still have yet to get my deposit back and it has been several days since we checked out.
- 5/5
Great hotel; customer service is excellent
- 5/5
Very nice and accommodating ppl
- 5/5
Friendly and helpful staff, room was clean and comfortable
- 5/5
Friendly staff, affordable prices, and close to downtown area if youre traveling that way.
- 5/5
I had a great weekend and Emerson Inn makes it even more better. I definitely will stay here again! Great service from beginning to end!
- 3/5
Room was fine, however 1st room A/C didn’t work. Mgr offered another room, smoking room, very strong order didnt have much of a choice. Would have left, but at 1am where do you go???
- 1/5
When I came to check in, these people didn’t want to give me my room, they wanted to charge me for a whole other room. When I told them I give me the room I booked they were like “do you smoke” what does that have to do with giving me my room I booked. Worst ever won’t come back here ever again
- 1/5
Do not trust the reviews for this place. Lock on door was broken. Not family safe. Front desk not accommodating. Terrible experience
- 4/5
across street from rock climbing gym.
- 5/5
Rooms
- 3/5
Shoppable
- 4/5
Parking lot very well lit. Quiet area. one issue was the shower drain had a problem, but I was checking out when the issue happened, so it did not affect me. this will be my choice of stay the next time in Jacksonville. The staff very friendly
- 1/5
Disgusting. Barely was there 2 hours wanted a refund because my room had beds full of bedbugs and guy at desk told me that was my choice to leave. I just needed a place for me and my 2 kids to sleep for a few hours while traveling instead i had to find and pay for another hotel in the middle of the night. Never will recommend to anyone! All i want is my money back. Hopefully people read this so they dont have the same peoblem i did.
- 5/5
The place is clean and nice and comfortable. The hotel rate is reasonable. I will definitely tell my friends to stay here at San Marcos. 👍
- 5/5
👍
- 1/5
The restaurant is good as far as the rooms gross gnats roaches terrible plumbing toilets always flooding prostitution drugs people are over dosing and dying the police are always put here they need to close this place down the staff is just as bad they claim they doing us a favor i dont think so terrible
- 5/5
Excellent as always. Comfortable, safe and quiet.
- 5/5
!
- 5/5
Everyone was helpful and kind.
- 3/5
It was just what I needed for
- 5/5
Always a pleasure staying
- 4/5
I stayed for 1 night with my family that included 2 children. It’s a decent place. Clean both inside and outside. Very quiet at night and a lot of lighting in the parking lot which we loved. I would definitely stay there again.
- 5/5
The staff here is consistantly friendly. Would definitely recommend this hotel.
- 5/5
I was a very nice and Clean hotel only 13 miles away Jacksonville Florida Beach
- 5/5
Front desk was amazing room was very beautiful
- 3/5
There aren’t bbq or gardens that I’ve seen. the beds aren’t comfortable. I hear people all night and feel my room vibrating from anyone walking by on my floor or being upstairs. Parking sucks. Our refrigerator was unplugged and smelled like rotten fish.
- 5/5
Good
- 2/5
Property management was rude. First room they put us in tv was broke. They said they will get a new one the next day and was mad we asked for a different room. The second room they put us in had burn marks all in the furniture
- 5/5
Very high value against cosst. Recommend
- 5/5
Nice
- 3/5
I had to pay $40 for a no smoking room and he said he will check the room when I check out.
- 5/5
Thank you for the wonderful service. I love that you have many lights in your parking lot and it feels safe.
- 5/5
It’s always a good experience to stay in this hotel. Friendly staff, safe and quiet. Highly recommended.
- 4/5
Nothing
- 5/5
Fantastic hotel and an incredibly reasonable rate. Clean & pristine. I have stayed here multiple times over the years. Very close proxim
- 4/5
The stay was great and room was very clean and nice for the money, the only down side was the smell, you could smell a hint of cigarettes and sweaty people.
- 4/5
Breakfast were hostess cupcakes / mini donuts or microwaved chicken pockets… no cereal, toast, yogurt, etc. There was also coffee and a juice machine.
- 4/5
Perfect for the price
- 1/5
They come into your room daily for no reason because they don’t even clean. There was a poop stain on the wall from when I first got there until I left. ( no it wasn’t from me)
- 5/5
Will definitely be looking at them again if I need a place in the area in the future.
- 5/5
Clean room. Nice clean environment.
- 5/5
The staff are courteous
- 5/5
Easy check in, friendly staff, clean rooms!
- 5/5
Great place
- 5/5
Clean and good price
- 2/5
It just looked like something bad can happened to you and something has happened their before it just really gave creepy as hell
- 5/5
The older gentleman at the front desk always makes me laugh and makes sure I always have a nice stay! Room is always clean. Does have some minor updates thats need but overall always a great stay!
- 5/5
Good