Wingate by Wyndham - Joliet
About Wingate by Wyndham - Joliet
5.8 miles from Joliet Area Historical Museum, Wingate by Wyndham Joliet is located in Joliet and has free WiFi and express check-in and check-out. Featuring a shared lounge, this 3-star hotel has air-conditioned rooms with a private bathroom. The hotel provides an indoor pool, hot tub and a 24-hour front desk. At the hotel, all rooms come with a desk. All guest rooms in Wingate by Wyndham Joliet are equipped with a TV and free toiletries. Guests at the accommodation can enjoy a buffet breakfast. Chicagoland Speedway is 10 miles from Wingate by Wyndham Joliet, while Dupage County Historical Museum is 27 miles away. Midway International Airport is 34 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the cleanliness and comfort of the rooms, as well as the friendly and helpful staff. However, there are frequent complaints about the pool and hot tub not being available or clean, and issues with water temperature during showers. Breakfast is a mixed bag, with some guests enjoying the variety and others finding it average or disappointing.
- Clean and comfortable rooms
- Friendly and helpful staff
- Pool and hot tub often unavailable or not clean
- Water temperature issues during showers
- 3/5
Upon check in at midnight, was given the room key to a third-floor room. Elevator was not working, had to walk to the end of the hallway to climb two flights of stairs to then walk back to center of hallway, as our room was near the elevator. My husband wears a knee brace as he is scheduled for surgery next month for a knee replacement. He was in pain duing the walk to the room.
- 4/5
Everything
- 4/5
Decent. You get what you pay for. Beds stiff, rooms clean(ish). Convenient location
- 5/5
Over all the hotel was great. I would stay there again if I was traveling through the town.
- 5/5
Exceptional
- 4/5
Clean room
- 2/5
Disappointing
- 5/5
Breakfast was good, my room was quiet. The staff was friendly The WiFi was out, not a big deal but would have been nice to have it on.
- 5/5
It was very clean
- 5/5
.
- 5/5
The staff was welcoming and friendly. Room was clean. Breakfast was good. Refilled the hot breakfast when low. Pool and hot tub was clean. The floor around the pool, hot tub area was clean.
- 3/5
shower never worked and gm said we would get a refund and never got it or they never called
- 5/5
I would stay here again. No issues. A quiet stay. Friendly and helpful staff.
- 5/5
Exceptional
- 3/5
The rooms were outdated, my bathroom had a smell of a covered up mold maybe, the rooms were either too cold or too moist if I turned it down. My AC unit was broken on the 2nd floor. Staff was very nice, very nice especially the breakfast lady, always singing and happy. The breakfast was good and always full and available. The pool had late hours which I loved since our days were busy. I’d stay there again in a different room.
- 4.5/5
Good choices for breakfast. I loved that this hotel has 24/7 coffee. Alot of hotels don’t. Staff was very friendly and helpful. Hotel rooms were nice. The internet was horrible on the 3rd floor. I missed important messages because I couldnt establish internet when I was in my room. Not cool.
- 3/5
Went to leave room on 3rd floor to three random men in hallway pounding on doors. 2 men on one end then one man on other end saying 313? After pounding on another door. The man who was pounding on the doors had a 6/8inch knife strapped to his belt as we are just trying to exit our room to take our 13 yr old son to the pool the night before his surgery. Could have possibly been nothing but somewhere we don’t know in a place we aren’t familiar with nor know these men it was a bitttt much!! The breakfast was ok and thankfully made it through he night to it the pool and spa were decent. Will not stay here ever again though. Over something that could have been caught by the front desk persons.we are not a snowflake family who whimpers at this type of thing but if another family were to be in there welp I’m sure it would have been more than an issue.
- 1/5
Disgusting
- 4/5
The pool area needs some help. The bathroom inside the pool section was down, so it was a walk through the hall when you were wet. But otherwise it was ok. The breakfast wasn’t always full, the hot food was, but the milk and juice choices was very, very low and each day was worse. But that could be renovations too. The room was pretty clean. the table/desk was missing bolts and almost fell over, the one leg wasn’t attached. We just took the bolt from another leg and fixed it. We will check it out when it’s renovated and get a better idea.
- 4/5
Everything was great. The staff was very friendly. Really enjoyed our one night stay.
- 4/5
Breakfast, staff very nice & helpful
- 5/5
Great place. Clean good breakfast helpful staff. Great value
- 2/5
I checked into the hotel through an online website. I was told that an additional hold would be placed on my card for the one night stay. I was also informed that the money that was on hold would be returned. I think the information about the hold asked for in cash. The return would be less confusing and also less conflicting when it comes to the refund.
- 4/5
Nice place to stay with excellent customer service. Also very close to all the amenities we were looking for.
- 2/5
Our room was not very clean. Dust on the headboards. Dust on the coffee table. Dusty floors. Bath tub needs to be replaced. Overall, the hotel was not well kept. We have stayed in Wyndham hotels before and never had one problem. Will think twice in the future.
- 1.5/5
Hotel was advertised as a non smoking property Smokers at the doors, inside was so bad w smoke my asthma was really bad. Manager was even smoking and said they had smoking rooms. Very deceiving never stay there again
- 5/5
Well maintained and clean. Desk clerk was very helpful and friendly.
- 5/5
Well maintained and clean. Desk clerk was very helpful and friendly.
- 1.5/5
Hotel was advertised as a non smoking property Smokers at the doors, inside was so bad w smoke my asthma was really bad. Manager was even smoking and said they had smoking rooms. Very deceiving never stay there again
- 5/5
10/10 I recommend, the only issue there was, the tv isn't a smart tv so bring a roku stick or amazon stick. Everything else was perfect down to the pool, hotub, bedding, water pressure, breakfast, parking and the staff were amazing.
- 5/5
It was a great spot for a quick night stop while traveling. The pool was nice and breakfast was yummy. The hot tub had been drained and refilled so it was still a bit chilly when arrived but I was informed upon arrival. Rooms were clean and beds were cozy! Staff was friendly and welcoming
- 1/5
Run down poor breakfast
- 5/5
The hotel was clean and looked great. The service was also great. Not a lot to choose from for breakfast, but their coffee was awesome, though 👍. Not a lot of hotels serve good coffee based on my traveling experience, but this one does. Additionally, their pool was clean and operational.
- 4/5
Other than been under remodeling it was great
- 5/5
The counter check-in person was very nice and was really helpful. The breakfast was good and everything ran smoothly.
- 4/5
Building was under some construction. Carpeting only, but still somewhat messy. I would recommend them once complete
- 2.5/5
Beds
- 2.5/5
Location Beds
- 5/5
Everything went smoothly
- 1/5
All of the basic things were excellent or almost excellent. However, check in took 45 minutes. The room was hot even with the air conditioning on. The window had no screen, and not able to lock with a roof right outside making it easy for someone to access the room.. Not at all what I expected based on the reviews.
- 2.5/5
It was clean for the most part The breakfast was awful
- 2.5/5
It was clean for the most part The breakfast was awful
- 5/5
Exceptional
- 5/5
I liked everything
- 5/5
Everything was wonderful I liked everything
- 5/5
I liked everything
- 4.5/5
Actually had a good breakfast and the beds were very comfortable No ice or water machine on second floor
- 5/5
Everything was wonderful I liked everything
- 4.5/5
No ice or water machine on second floor
- 3/5
Breakfast was not great, curtain and bathroom wall has stains. TV went off when you turned light off. Pool had ceiling tile missing, creeped my daughter out. Felt like I picked wrong place to stay
- 5/5
Hot breakfast was delicious and varied day to day. The staff was warm and friendly. We will definitely be staying here again!
- 5/5
Pool and hot tub were salt water filtered. They were undergoing renovations and I never heard a peep. Everything was clean and beds were comfortable. I was in town for my dad’s open heart surgery and the manager Dylan made sure my stay was perfect, accommodating my request for a quiet room. The entire staff were pleasant and very friendly. Breakfast changed each morning and were very good as well. I have 0 complaints
- 5/5
Pool and hot tub were salt water filtered. They were undergoing renovations and I never heard a peep. Everything was clean and beds were comfortable. I was in town for my dad’s open heart surgery and the manager Dylan made sure my stay was perfect, accommodating my request for a quiet room. The entire staff were pleasant and very friendly. Breakfast changed each morning and were very good as well. I have 0 complaints
- 1/5
Always check to see if there’s construction going on in the hotel. They’re updating all the rooms and didn’t let us know and we had to live through all the noise and the loud worker staying at the hotel. Irritating and they were very rude.
- 1/5
Room construction and updating going on the third floor right next to me all the way down the hallway full of furniture and rugs noisy. The worker stayed next to me very loud when I asked them to quiet down they told me to F off I didn’t know I would be in a construction zone on the third floor. It was very irritating. They overworked their cleaning staff and then expect them to clean up after the construction workers too. Bunch of crap never stay there again.
- 5/5
WILL COMEBACK
- 4/5
We had an okay stay. They were renovating but rooms were okay just a little dirty
- 1/5
As you walk in, trim is missing. The carpet and furniture is dirty/dingy. Working out, the weight bench is broken, no elliptical, and the water machine does not work. In the room, the towel was dirty, hair on the tub and the bathroom counter. For Breakfast, there was processed cheese in some type of weird omelet. Illinois is losing companies left and right, Morton Salt most recently. Next time, I will stay in a hotel further from the city.
- 5/5
Very friendly staff, will be staying here again for my trips!
- 4/5
Very good
- 0.5/5
The person that waited on the us was very rude , Eating area was full of pallets with boxes of toilets to room was missing the border with holes all over their place and the dry wall was all over the carpet. We couldn't use the pool kids running all around making a mess everywhere on the first floor. Loud after 3am. Everything. Never again
- 0.5/5
The person that waited on the us was very rude , Eating area was full of pallets with boxes of toilets to room was missing the border with holes all over their place and the dry wall was all over the carpet. We couldn't use the pool kids running all around making a mess everywhere on the first floor. Loud after 3am. Everything. Never again
- 4/5
I stayed over a month. Staff was also helpful and friendly. The only issue was my bedding was only changed three times.
- 4/5
Very good
- 4/5
The breakfast was great!, vry nice hot tub and pool.
- 5/5
Clean, and very friendly staff
- 5/5
Clean and kind staff Everything was perfect!
- 1/5
My room and the whole building was under construction. Needed to be painted, trim was missing. The dryer in the bathroom was off the wall and on a shelf. I had to use the whole apparatus and the cord was about 1 foot long. Overall, quite dissatisfied with the condition of my room and the hotel. There should have been an under construction discount.
- 5/5
Clean and kind staff Everything was perfect!
- 1/5
My room and the whole building was under construction. Needed to be painted, trim was missing. The dryer in the bathroom was off the wall and on a shelf. I had to use the whole apparatus and the cord was about 1 foot long. Overall, quite dissatisfied with the condition of my room and the hotel. There should have been an under construction discount.
- 4/5
Breakfast was very limited. Watped floors in our room so bathroom door scrapes the floor and needed force to open or close all the way. But clean, quiet with comfortable beds at an affordable price.
- 3/5
The rooms are nice and clean. They are remodeling so I understand some issue. The lobby and breakfast was great. The employees were very nice.
- 4/5
The hotel was nice and met out needs. There was construction happening but we didn’t hear any of it from our room.
- 0.5/5
Bad
- 5/5
Exceptional
- 5/5
Staff was great and rooms clean
- 3/5
Pool was dirty and freezing. Hot tub out of order. Pool area dirty with missing ceiling tiles, mold on ceiling. Unpleasant
- 3/5
To be fair this review shouldn’t reflect the staff. Staff was very friendly and hopeful. But the hotel was under construction and very out of sorts and not so clean. The coffee also was horrible.
- 4.5/5
I’m a truck driving they was very helpful Nothing bad to say
- 4.5/5
I’m a truck driving they was very helpful Nothing bad to say
- 4/5
The staff were very helpful and friendly. They were remodeling so they are working on upgrades throughout. It was a bummer that the hot tub was closed and pool was ice cold. We stayed 2 non-consecutive nights. The first night, the bathroom switch was not working exactly right but it was alright. The next night we stayed, there was a large stain and tip in the curtain (which the staff made a note of to take care of after we left) and there was dirt all over the window sill from what looked like people coming in and out of the window to the room. Breakfast was a nice mixture of hot and cold choices. And they did pretty well to keep it stocked up throughout the breakfast time. Overall a nice stay!
- 2/5
The price was reasonable and the property was quiet. The property is currently undergoing renovation. The baseboard in our room had been removed and not replaced. There was construction debris in our room. Stacks of boxes with new toilets were in the common area where breakfast was served.
- 2/5
The property is currently undergoing renovation. The baseboard in our room had been removed and not replaced. There was construction debris in our room. Stacks of boxes with new toilets were in the common area where breakfast was served.
- 5/5
Friendly staff, convenient, housekeeping staff availability, comfortable.
- 5/5
The hotel was clean with very friendly staff. The rooms were nice. The breakfast had a good variety of hot and cold food and they kept everything stocked up nicely! They were currently under renovations and we were told that there would be some construction noise during our stay, but it was very quiet. Was a very nice stay.
- 5/5
WARM FRIENDLY ENVIOREMENT WILL COMEBACK
- 4.5/5
Renovations/improvements were being done early in the morning, waking us up before we needed to be awake. The pool area could use more towels.
- 4.5/5
We loved they had a pool and a hot tub. The staff was so friendly. Their breakfast options were great! The room was very clean and comfortable. I was happy the location wasn't right next to the busy highway. Renovations/improvements were being done early in the morning, waking us up before we needed to be awake. The pool area could use more towels.
- 2.5/5
I liked that it was close to everywhere we needed to be on our trip. The breakfast options were not that great. The pool area wasn’t the cleanest.
- 5/5
A good simple place to stay
- 5/5
Clean rooms/ friendly staff / clean pool areas
- 4.5/5
X
- 5/5
Breakfast was good, could have been warmer. Parking was great, staff was great. Found a half-eaten burger under the bed lol
- 2/5
Both of the mattresses in room 332, were extremely hard and uncomfortable! They were much worse than any of the other rooms, I have stayed on, on the property. This room did not have a microwave, like all the others I have stayed in, at this property.
- 5/5
I have visited this hotel often, and I have never been disappointed. Specifically, this last time, I arrived at the hotel at midnight after a 23 hour flight from Vietnam, and the staff was overly accommodating to me, more than I deserved. I would recommend this hotel in a second!
- 4/5
I'd like to see some juices offered! ALDI has a 100% OJ..not from concentrate..might want to consider that. Jets on hot tub were not forceful at all! Barely on. Might need a good scrubbing or some maintenance. Not a bad place..but not great... They're in the process of replacing toikets and blinds. Might want to consider centering the King bed to the wall/room. Side by windows was difficult to enter snd put a table for sleep machine..
- 5/5
Staff was helpful loved the hotel even though they were remodeling
- 4/5
Well, had a nice clean room, renovated bathroom (floor, toilet, shower walls) but old sink fixtures. Beds were great! Unfortunately, while having breakfast, observed a bug crawling over the bread selections and had to report it to the front desk.
- 4/5
Comfortable bed , good parking,easy check in.
- 5/5
They are updating all their rooms, so it's a little messy, but overall very clean and great staff. My room was perfect for me, the pool and hot tub were nice, and the breakfast hit the spot. I can't give them anything but an A- We will stay there on our next trip through town.
- 5/5
Good
- 5/5
Close to home for a short getaway everyone was vey pleasant and the pool and hot tub was very relaxing
- 5/5
The breakfast was made fresh. Rome smelled fresh and was clean in the staff was very nice.!
- 2/5
3rd floor hallway smelled like weed, 24/7. Pool had green film growing on tiles, so much so that people were carving their names in it. Hot tub had sediment in it, like sand in the corners. Room was clean, and breakfast was good.
- 5/5
The staff and amenities were great, very clean and quiet for being under construction, and Dannielle was very helpful switching my mistake , great little get away for me . I will definitely be back!! Clean quite and comfortable
- 5/5
Clean room, good breakfast, friendly and helpfuk staff.
- 3/5
We had two rooms. I had asked for adjoining rooms, but they had one of the adjoining rooms rented out, which did not make sense to me. If you only have one set of adjoining rooms you should not rent that room out unless it’s the last room which shifts I think you should have your employee shift change at 2 o’clock instead of 3:00 we got there at check-in time and our room was not ready because they were changing shifts. The towels were hard to come by. We had four people in each room and only two towels per room we had to ask for more towels both days. There was mold around the bar in the shower and the plug in our tub would not close.
- 4/5
Hot tub & pool was loaded with young children & site was under renovation. However, my jacuzzi suite was acceptable until I removed the mattress cover to fine urine stain where I was going to need to sleep. The manager returned my payment on the spot and apologized.
- 5/5
Friendly staff, clean rooms. Nice pool and hottub. Plenty of parking. Great hot breakfast. Really good value!
- 4/5
Took about 15-20 for the water to get warm. We were on the third floor, but in my opinion that shouldn’t matter.
- 4.5/5
It was calm n peaceful
- 4.5/5
Breakfast was great. I liked how the menu changed daily Cleanliness in room was OK. Needs to come up a level to match the price
- 5/5
Everything was fantastic
- 5/5
Everything is clean, staff is great. Very quiet.
- 4/5
Nothing great, but very OK.
- 4.5/5
It was clean and well kept up
- 4.5/5
Breakfast very good. Even at busy times, lady kept food filled up.
- 4.5/5
Everything was great, the staff was very friendly. The soap dispenser didn’t work. It didn’t matter, but you asked.?♀️?
- 5/5
One night stay. Area was safe and quiet. No complaints about the room.
- 3/5
Staff was really nice. Hotel was ok but the heater in our room didnt work and it got pretty cold over night.
- 5/5
Great place!
- 5/5
Convenient location near the interstate. Close to casino and dining options.
- 5/5
Yes everything was nice
- 2/5
the hot tub was only hot water- the jets didnt work at all. the pool looked like it had a layer of slime(oil) on top of it. was cold in the pool area. Smell of old carpet in room and there was something plugged in room and above door on frame like an alarm or something. it was filthy. a piece of the heater/ac was sticking out from under it. i just didnt like all the pallets of toilets sitting everywhere when you walked to check into hotel.
- 5/5
Clean room , friendly staff, easy safe parking. Overall we liked the place and since we travel to the area often we will be back! We have family in the area and have been traveling to Joliet for many years without finding "the One" hotel but this is it!!
- 4/5
The staff were very friendly and helpful. The property was clean and I had a very enjoyable stay.
- 5/5
love this hotel!
- 5/5
The staff was amazing! Kind, professional, resourceful; just an overall terrific stay at this hideaway hotel. From the housekeeping to the manager, high praise! Thank you for making my stay pleasant and welcoming.
- 5/5
Good place to stay went to a concert nearby was able to enjoy some time in the hot tub before the concert. Breakfast was great standard but good room was clean
- 4/5
Nice room
- 3/5
The hot tub was closed on first day of stay on second day it was operational but there were no towels and a waterlogged diaper material all over the floor. The stairwells and hallways full of mud. I will most likely not stay at this location again though I will be visiting in the area for an extended period
- 5/5
Perfect quick overnight stay
- 5/5
Diana at the front desk was lovely and quick!
- 5/5
Clean and well kept Bed was not real comfortable
- 5/5
I really enjoyed my stay. The environment was clean quite. The staff was nice a friendly. I was really relaxed
- 5/5
Loved the bed linen. Breakfast buffet was Good. Enjoyed the indoor pool n hot tub. Staff was Great, from Front desk to breakfast chef to the cleaning people. All provided excellent service.
- 5/5
Rooms are very clean, hotel staff is all very friendly and accommodating. Breakfast and breakfast staff are great!
- 4/5
Nice property, clean and spacious room. No room coffee though
- 1/5
They had bedbugs and they told me to talk to u all about a refund
- 3/5
Staff courteous, but room too hot, pillows were terrible
- 5/5
Clean/ Amazing Customer service..
- 5/5
I would stay there again. Gloria zones Poole
- 3/5
Staff was very helpful and kind, the breakfast was a bit on the less than good side but by no means the worst. The pool and hot tub were nice, but the bathroom in the room felt a bit crap. It had broken tiles and they moved when you stepped on them. The free body wash, shampoo and conditioner were genuinely awful. By the 3rd day, made my hair start falling out; so bring your own.
- 3/5
Everything was fine until they booked a room full of kids in the room above me who jumped and yelled and jumped and yelled until 2:00 AM. I know that is what kids do and it’s not technicality the hotels fault but the room should have been on the first floor away from guest trying to sleep.
- 3/5
The staff was great. The pool was not clean there were chunks of hair floating in it. The room was nice and clean. We were there during a winter storm and the power went out around 1, it kept going off and in everytime kicking the fan off and on. Which kept us up all night which is not the hotels fault, but could have been handled better, out of order signs on elevators. Etc
- 4/5
Clean but dated. Breakfast was meh. Very friendly staff though!
- 3/5
Everything was great except the deposit they hold. It’s been an entire week since we checked out and it’s STILL pending
- 5/5
Diana made us feel very welcomed at our reception process !! Rooms and breakfast place very nice !! Breakfast well staffed and refilled appropriately… will be again
- 5/5
The staff was nice, the room was clean, the bed was very comfortable, lots of good food options. The pool was temporarily unavailable, but that didn't matter to us.
- 5/5
Clean, comfortable and friendly. Great breakfast selection.
- 4/5
Staff was excellent! Room clean! All was very nice, except the vending machines not taking bills or dispensing the correct product, but that's on the vending company.
- 5/5
The room was very clean and super spacious.
- 2/5
Second, the beds NOT comfy. Sheets and blanket, dirty. Had other peopls hair all over my sheets. I went down after check in, complained. Young lady said, sorry house keeping doesnt arrive till 9am. Mentioned it at check out, samething. Breakfast was good.
- 1/5
Found a dollar folded up in the bathroom witb white powder in it. I had kids with me.
- 5/5
Clean rooms and hotel and friendly staff.
- 3/5
The room good till the 2nd day we found a roach on the wall I take a picture kill it and let the front desk know. He said it was noted and the morning front desk person said I was supposed to call the front desk and let them come kill the roach so they can see it there self. But who is waiting or risking a roach getting away or getting in my bags.
- 5/5
Room was clean, staff was great.
- 5/5
Clean
- 5/5
Breakfast was excellent. Room was quiet.Comfortable bed. Good air con. Plumbing worked excellent.
- 4/5
I was there for only one night. Everything was fine with the room . Breakfast could have been good but you had to pay for it so I did not have any.
- 2/5
We booked this hotel for the pool specifically for our 2 year old. The pool was ice cold and could not get in it, and the hot tub was murky looking and the bottom of it was all sandy. Our toddler was up basically the entire night because people were stomping around till 3 am. We were supposed to stay 2 nights and ended up only
- 4/5
Everything was wonderful. It was an extended stay so the only thing I would say was Christmas morning. There was a surge of people for breakfast and they ran out so we weren’t able to eat. And then not the fault of the hotel, power went out, so we only had power in the bathroom, which we may do. But overall, it was a good stay.
- 5/5
Outstanding service!
- 3/5
The room was fine. The staff is not the cheeriest group of people yet bearable.I came in from work this morning and there was no electricity. The guy at the front desk said absolutely nothings. The power was out for several hours.
- 5/5
Friendly staff. Good breakfast.
- 5/5
Nice lady
- 4/5
Staff is always friendly.
- 2/5
Room, Amenities, Breakfast
- 5/5
Great
- 5/5
Every single thing good
- 3/5
Great customer services
- 2/5
There was no do not disturb sign so staff tried to come in wanted or not. Heater thermostat broken so heat never turned off. On the plus(ish) side some nicer gym(weight) equipment but bench broken
- 5/5
Yes it was perfect
- 5/5
Yes
- 4/5
Clean rooms and staff friendly. Breakfast was great!
- 5/5
Good hot water, pressure, clean room, and nice people.
- 5/5
all of the above! Everything was great! The staff was nice and friendly! Didn’t use the amenities but they looked ok.
- 3/5
The rating on this hotel should not be wonderful it’s ok , all the vending machines were sold out ,coffee was the most watered down I’ve ever had , Found a woman’s pair of pants under the ottoman in our room , the “hot tub” was luke warm at best and the jets were so weak it didn’t even make the water bubble ,The staff was very nice , and the hotel and area were very quiet .if you don’t need any amenities and just a quiet place to sleep this is it
- 4/5
friendly staff
- 5/5
Clean room | Staff
- 5/5
Good breakfast variety
- 5/5
Room was super clean and comfortable. The breakfast was awesome. Excellent stay for the price.
- 5/5
Nice and clean breakfast was good
- 4/5
Room was clean, staff was friendly, and breakfast was tasty.
- 5/5
Over all, great stay.
- 5/5
The desk person, Diana, was lovely.
- 4/5
Everything went good
- 4/5
Great for the price! My toilet ran all night though, and I finally asked about it my last night. They were very kind and moved me to another room.
- 5/5
Room was spotless
- 5/5
Clean. Great
- 5/5
Staff was very kind and polite. Breakfast had good options including waffles. Rooms were clean and spacious.
- 5/5
Fast check in-out. The room was spotless, clean towels, comfortable beds. Breakfast was good, lady kept it neat and clean.
- 5/5
Room was clean. Excellent breakfast. Beds were comfortable. It was quiet. Staff was friendly and helpful. Had a nice refrigerator. Plumbing worked well accept for one issue that was resolved at arrival with a new part. Nice to have a lamp by the bed with an outlet by the lamp to charge your phone.nearbbedbedbed.Aiconditioner worked great
- 5/5
Room was very clean
- 4/5
Staff was present during the check in, haven't had breakfast yet, because that would be tomorrow morning. Hot tub with out of service but the pool looks nice.
- 4/5
Very nice tub
- 5/5
Clean great water pressure and temp amenities
- 5/5
Very nice hotel in the staff was incredibly helpful. Anytime I’m in Joliet this is where I’d stay
- 5/5
Very clean rooms, nice front desk receptionist.
- 4/5
Needs better tv services. Smart tv
- 5/5
Clean room, good staff, nice place to crash for a night unexpectedly.
- 5/5
The room was spotless and the staff was super helpful!
- 5/5
Parking was easy. The room was clean. I wish the beds were a little more comfortable. Other than that, I would stay here again
- 4/5
Yes
- 5/5
Room was clean and roomy. Diane at front desk was very helpful and pleasant.
- 5/5
The staff was very friendly and helpful! The building was clean and very nice. Close to many things that we wanted. Excellent overall experience!
- 4/5
I've stayed here multiple times. Some of the bathrooms have a motion sensor which turns on the light and fan. This is problematic at 3a when you need to use the restroom and get blinded by the light and overcome by the fan noise. I hope they'll fix this.
- 3/5
Nice and cheap! I’m from mn I will come stay again
- 5/5
Clean environment friendly staff
- 5/5
Home was spotless, quiet, spacious. Bed was comfortable, pillows were amazing. I might have to find out where they get their pillows.
- 5/5
Front desk staff was awesome! Professional, friendly and helpful. Room was clean, comfortable and quiet. Breakfast food was hot and actually tasted great!
- 2/5
There was a funny smell in the hallways. The shower could have been cleaned a little better. The free breakfast was gross. The sugar free syrup ruined the waffles. I also made a bowl of cereal and the milk tasted like it was going bad. The staff made me so mad. I put the DND sign on the door so I could take a nap before checking out. I was sleeping great until they started banging on the door and jarred me out of my sleep. Seconds later, before I could make it to the door, another loud knock. It wasn’t a normal, polite knock. It was loud like they were banging on the door with some sort of object. All of this to tell me checkout was as at noon. I was well aware of and it was only 11:27am. I was so pissed off. I’ve stayed at plenty of hotels and have never experienced such a thing.
- 2/5
I was in the handicap accessible room on the second floor. The room smelled like a nursing home. The lock on the bathroom door didn’t work, and I got stuck inside, since it was a pocket door. The soda machine was broken. Wouldn’t accept coins, and was very sensitive to the bills, it would accept.
- 5/5
I appreciated pool being open until 11, and a noon checkout. Room was clean and well stocked for our needs. Wpuld stay again.
- 5/5
Staff was wonderful!!
- 5/5
Was a very nice stay.
- 5/5
Nice place to stay and easy to access
- 5/5
Room was clean. Breakfast was good. Beds were comfortable
- 4/5
Room was clean and ok
- 5/5
Safe, good breakfast, nice, fun with kids
- 3/5
Hot tub was fine. Out of towels tondry off with in pool area. Parking lot there was plenty of parking and it was lite well.
- 5/5
Breakfast was quite good. Non pork meat would be nice for those of us that don't eat pork.
- 5/5
Staff was very nice and helpful.
- 4/5
very pleasant stay
- 1/5
However, I was charged $100 after checkout for what the hotel claimed was “baby poop found in the room.” This was not only inaccurate—it was impossible. The children in our party were in my room, not in the room of another guest as was suggested. The only items present were clean diapers, and no mess was left behind. I tried to clarify this with staff, but the charge remained. I understand hotels must maintain cleanliness standards, but I expect those standards to be applied fairly and with evidence. Unless this issue is acknowledged and resolved, I’ll be disputing the charge with my bank. Overall, the stay was affordable, but the unexpected charge and lack of resolution left a sour impression. I’ll be returning to Choice Hotels for future travel.
- 3/5
First and foremost, there was an SUV in the parking lot that the alarm kept going off honking every five minutes from at least 9 PM until 3 AM. I called the front desk. They said they would look into his vehicle it was and apparently they didn’t know. They said that there was a new owner on the property And they were not able to call to have the car towed. Did see the gentleman in the morning drive away in it so the gentleman was staying at the hotel. We had to give our make and model of our vehicle so they should’ve had theirs. Secondly, you’re supposed to have coffee 24 hours a day since there’s no coffee pots in the rooms anymore and every time I went to get coffee, it was empty. Had to go to the front desk to request coffee. Third went down for breakfast. There was one tiny egg half a piece of sausage had to again go to the front desk request more food. It was not time to clean up. They clean up early. People were walking down to get food before they left for the day and there was very minimal amount of hot food. I don’t think I would stay here again. I’ve stayed here several times. Do not recommend.
- 5/5
Nice
- 2/5
People were very loud in hallway, sounded like they were in my room. I was right above front desk so they had to hear it and did nothing at 1am. People smoking in hallways and not just cigarettes. Smelled like a pot farm. The breakfast was horrible looking I didn’t even attempt to eat it, just went back to my room.
- 1/5
There was dirty a tips on the sink in my bathroom and linens were stained
- 5/5
gym equipment needs serviced !!
- 4/5
Clean rooms and bath area. Conveniently located to interstate.
- 5/5
Really great very comfy and clean
- 5/5
Clean room, good staff
- 5/5
Check in was easy. Staff were wonderful and courteous. Rooms were clean and breakfast was hot and yummy
- 4/5
Pool area was closed during visit.
- 5/5
.
- 3/5
Room was ok building is aged
- 4/5
Everything about the property is fantastic except for the water temperature which was not hot and not a strong flow. Outside of that, everything else was perfect.
- 2/5
There was a a mell of mold when you entered the hotel, boxes puled tovthe ceiling. When we got to the first room it smelled horrible. I asked to switch rooms. The second room was worse, with mold growing in the tub.The young man at the desk... stated , that he cant keep switching. He was rude and selective of how he treated the guest...
- 3/5
Pool was closed by county because there was no enough disinfectant residue
- 5/5
Hotel could use a refresh. Pool was closed by order of health department a couple days before our stay. Bathroom floor was not totally clean. Windows did not lock—screwed in block of wood had come loose. Stay was still very comfortable and price was reasonable.
- 5/5
We have been on the road for 3 weeks and this is the best hotel we have stayed in. Great room with plenty of space, plenty of outlets for our electronics, great bathroom with a shower that really worked well, and a staff that was happy and professional.
- 5/5
All was great!
- 5/5
The hospitality here was outstanding—everyone was so welcoming, attentive, and made us feel right at home. It really made our stay extra special
- 5/5
It was great
- 5/5
Very nice people and very clean room
- 1/5
I wouldn't know because I tried to cancel the reservation and it wouldn't allow me while I was in the hospital after having a heart attack Expedia has a terrible process policy and I still haven't heard nothing back from them
- 5/5
Nice and clean, with exceptional service from front desk staff.
- 5/5
Great stay, friendly staff, clean rooms, comfortable beds. Will stay again
- 1/5
Absolute rude staff!!!
- 5/5
Comfortable king bed, Good breakfast, real bacon, waffle option. Tub hard to plug.
- 1/5
Arrogant front desk staff.....
- 5/5
Everything
- 1/5
Dirty underwater next to the tv stand, hair in the shower, no clean towels, bugs in all of the entrances dead and Alive, smells like mold, the air conditioner didn’t work. We left a day early bc this hotel was so bad! There were ants on the breakfast counter, calling on the fruits and by the juice and the milk and the cereal.
- 5/5
The breakfast was ok but everything else was SUPERB!!!
- 3/5
Easy checkin. Horrible breakfast unfortunately- old gym with broken machines that do not work.
- 4/5
The hotel itself was fine. Clean, staff i met was friendly, and easy to get in and out of. However, for a non smoking hotel....the halls and elevator reeked of marijuana smoke....and the pool was unbearably hot....just as hot as the hot tub...which also didnt bubble at all!!!! The breakfast was ok...but could be better!!! There are for sure things that need worked on, but it is a decent place to sleep!
- 5/5
Very friendly and helpful staff assisting me with late check in and out. Nice and clean room as well.
- 4/5
Fair price for a clean stay, next time we are staying on the top level so travelers above us wont stomp around on the ceiling all night long.
- 5/5
This is a little out of the way, and in a commercial neighborhood but I reserved for the price. Thats often a gamble. However, the place was clean and in decent condition. I'd stay here again! Beds were super comfortable and the facility was clean. We did not use the pool or hot tub but it appeared popular and I heard no complaints.
- 5/5
I requested few times to change bed sheets and they didn’t do it. The hotel has a weird smell
- 1/5
There was a smoke smell in our bedroom, the sheets and the carpets were awful and so dirty
- 5/5
Great location. Not comfortable beds
- 5/5
Really nice hotel. Clean and friendly staff. Pool seems clean. Lots of guests using it. Love the breakfast.
- 4/5
Good location, great breakfast choices. Pool and hot tub needs a little TLC.
- 5/5
Nice property!
- 4/5
Front desk staff was really friendly and helpful. Someone had been smoking in the room though which was a bit unpleasant. Breakfast was decent.
- 1/5
First off, there was a mens underware left behind under a chair in our room.. the room itself looked dirty, when asked to get a different room we were told they were all booked for the following nights that they wouldn be able to get us a new room.There was also an older lady at the pool area being obnoxious with a child that wasn’t related to her. I was a bit scared for my kids to be around her so we left to our room
- 5/5
Quiet and had a pool and breakfast was good
- 5/5
This was the best hotel that we have stayed at in a long time. It was quiet and comfortable.
- 5/5
The facilities are great. Our room is well furnished and clean. We really enjoy our stay at the Wyndham.
- 5/5
Fantastic!!!!!
- 1/5
Awful that it was not made apparent pool was closed. Checked in and checked out without ten minutes and hotel is refusing refund.
- 4/5
Properrty located in Industrial area, very quiet and safe. Close to the Justice Complex.
- 5/5
Very clean, well run property. This wasn't my first stay here, and won't be the last.
- 2/5
The mattress was to hard, below smells bathroom did not like how it close no Privacy
- 5/5
Nice accommodations, comfortable bed. We would stay here again and would recommend it to others.
- 5/5
Nice , clean , great service .
- 1/5
Went specifically for the pool and the pool was closed. Refused refund. Pool closer notice was included in the listing but you had to search for it. So I take responsibility for not reading all of the fine print.
- 4/5
Also the surrounding area had...an interesting amount of activity for 6:45am...
- 4/5
Rooms were great fast check in. Pool was not working.
- 3/5
We booked this hotel because of the pool, and the pool was out of service. So that was disappointing to the kids.
- 3/5
Great Service
- 4/5
Pool was broke, lights in room were out, but other than that it was ok
- 5/5
Staff was very friendly. Kitchen staff was friendly, helpful, and thoughtful.
- 1/5
Very disappointed that that the pool and jacuzzi both not working.
- 4/5
Rooms were good, staff very friendly, only downside was the pool was closed during our stay.
- 1/5
Completely hated this stay. Driving from new york back home to oregon ans afted a long 12 hour drive last night i just wanted to sleep until 10 am at the latest. Its 6:27 am and ive been up since 4 am. The blinds dont close so expext to have a very early wake up
- 5/5
Home away from home. Their prices are good too!
- 5/5
Great spot that is close to a lot by car easy to get to
- 5/5
Very clean
- 5/5
Good Breakfast options too Enjoyed overall stay
- 5/5
Was good for a short overnight stay. Rooms were nice and clean. Staff was helpful.
- 5/5
It Was A Good Stay Except Pool Was Down
- 3/5
It was ok
- 5/5
Overall all good. Pool was not available for use at the time.
- 2/5
I reserved a room on experidia for a good price. Upon arriving she informed me the pool and hot tub was
- 5/5
Great place! We’ve stayed at this hotel several times and always get the same great service!
- 5/5
The property looked like it had been recently renovated. The interior spaces were very clean as was my room.
- 2/5
Room service did not show uo one day, in a three day stay. AC was not very good,. set it to 60 degrees and yet it was still hot n the room
- 4/5
We are arrived late in the evening and was very tired. However, the front desk clerk was very kind and courteous. The check-in and check out went smoothly.
- 5/5
Great hotel
- 4/5
Overall, it was a good stay. The smell in the hallways was not good and it bled into our room, but a little fabreeze fixed it quick!
- 1/5
Entire hotel smelled of marijuana. Hotel staff was unprofessional and rude. Breakfast was mediocre. Room smelled of smoke and mildew. Found multiple hairs and bugs throughout. Check in process was long and they were understaffed with one employee with many families waiting.
- 4/5
The outside of the hotel was very neat. There are benches if you want to sit outside.The hotel is in a quiet area with a McDonald's almost across street. Good location-Golden Corral was only a few minutes away. The staff person (male) who checked us in was not friendly at all. He should consider a career change. The lobby was neat. Our room was clean and comfortable. I got a text right after we checked in saying I should text back if there was a problem. I texted back that the room safe was not working. I never got a response. We did not use the pool, but did see several other people using it.The breakfast was only average, with not a lot of food or drink options.The breakfast area was a nice size. There is a refrigerator and a microwave in the room, which is a huge plus. I would stay at this location again.
- 5/5
The staff is beyond friendly, accommodating and professional. Pool is well kept and other community spaces. We've been here a few times and always enjoyed our stay.
- 4/5
The property was clean and nice. Stayed 1 night even thur we were not in the hotel long, came for an event so in to change clothes and out back again at 2a.m.. Breakfast was ok, check out was easy
- 5/5
Was clean and quite a was nice
- 4/5
Very good
- 5/5
We arrive late after a 15-hour drive. Front desk lady was very very lovely and took care of us and no complaints and we're very happy
- 5/5
We loved our stay, staff was so friendly.
- 5/5
Excellent staff, clean and quiet. Super breakfast and we'll managed by alert attendant
- 3/5
Pool area smells like sewage
- 5/5
Relaxing shower
- 5/5
The room was clean, staff incredible, breakfast great and a quiet stay..
- 5/5
Very nice hotel and the pool is open late which the kids loved
- 5/5
Staff was friendly, property was clean, no low carb options for breakfast.
- 4/5
Very clean room.Much nicer than we expected for the price.
- 5/5
Very clean rooms great people staff
- 3/5
The cleanliness could have been better. Hair from previous people in the sink and tub. Trail of ants by the baseboard of the wall. Checked out a day early and because I booked through Expedia (a third party). I wasn’t able to receive a refund for that day
- 4/5
Area around?