Holiday Inn Express La Mesa Near SDSU by IHG

No electricity or hot water

The check-in was over an hour late, but other than that, our stay was wonderful.

Exceptional

It was a nice comfy place

Everything was as expected.

Clean room and good parking

It was ok. Not terrible but not great. The water in our room wouldnt get hot. The shower was warm and the sink never got warm. We were in it so minimally that it wasnt worth complaining over but not ideal nonetheless. Breakfast was meh. But the staff was very kind and helpful when we did need something.

I was impressed with selection and quality. That pancake machine was fun.

I was impressed with selection and quality. That pancake machine was fun.

Big room with a kitchen! Nice!!

Easy to get

They gave us a room at the end of the hallway on the first floor. It was too noise at night. We can also hear foot steps in the ceiling. Doors slamming and shutting.

Breakfast and coffee were great. This my third stay here.

It was a bit noisy but not bad for a hotel.

The staff was friendly, great location, and a good breakfast. It was a bit noisy but not bad for a hotel.

My father sustained some type of bug bites or flea bites. He had welts all over his thighs. The guest upstairs was walking back and forth very loudly for 5 hours straight during the night. They also didn't seem to carry plant-based milks. Overall, my experience at this hotel was not great. I felt very disappointed.

Clean inside and out

Nice selection of the continental breakfast. Big assortment of breads, cereals, and breakfast food.

Miguel was awesome all the staff but Miguel in particular we love that you had draft beer and wine and a good selection of breakfast when I go back to San Diego. I will be staying there again.

I thought the location would have been better. Small parking lot and the pool was smaller than expected. The pool area was a bit disappointing as the area is kind of in a busy area and it did not provide a relaxing atmosphere.

Excellent!

Parking was expensive $20 per night. First time at the hotel chain i ever paid for parking

Stay was ok, but overpriced. Especially having to pay an xtra $20/ night for parking. This surprised me when I checked in, not part of Expedia payment.

Easy check in & out

The water pressure was very bad. The temperature would it get higher in a certain point, but I understand these our own personal preferences. The main issue was the sprinkler on the ceiling leaking and the thermostat. The room is not working properly.

Rooms were big, I like the little kitchenette even just for counter space, I feel like this is a great option for work travel. The free breakfast is a nice touch, unexpected. The walls are thin, I could hear conversations between the rooms quite clearly, and the room above us sounded like elephants in the room. Parking situation is a little tight, but I feel like that's San Diego in general. I'm a germaphobe so I do a wipe down on everything anyways, but there were certainly areas that hadn't been wiped down in awhile.

The walls are thin, I could hear conversations between the rooms quite clearly, and the room above us sounded like elephants in the room. Parking situation is a little tight, but I feel like that's San Diego in general. I'm a germaphobe so I do a wipe down on everything anyways, but there were certainly areas that hadn't been wiped down in awhile.

Breakfast was good. Hotel, grounds, and room were good.

Not happy that we were put in a disability type room, which we taken ask for and were told about.

Parking spaces were too tight, making it difficult to park between cars. Breakfast options were very limited.

It was great! Nice and clean.

Generally old and tired and pretty run down. There is parking but spots but lot is small and difficult. Neighborhood isn’t terrible but not great either (liquor store and smoke shop next door). You can do much better in the area I wouldn’t stay there again.

Parking was safe and secure

Breakfast was delicious with a variety of good morning items available.

Good

Nice hotel, clean and nice staff. Only complaint was that the room felt stuffy. The window barely opened so no real air circulation. If you bring food the smell will linger.

Exceptional

Clean. I didn’t get a receipt.

Good perfect

Good perfect

Clean. I didn’t get a receipt.

Breakfast great, bed comfy, parking easy. Daughter handicapped and bathroom set up wonderfully.

Breakfast menu was good. Rooms clean, staff friendly and helpful.

No

There were cockroaches in our room. I've stayed at this location multiple times overthe last 2 years, this is the first time I've ever seen bugs. We let staff know and "cleaned" the room...

Comfortable

quiet rooms and a good breakfast

All the rooms were filled with spiders, worms , earwigs and many more. Even the bed sheets were dirty

Hotel was clean, with good amenities. Everyone was very friendly, no indoor stairs , so had to use elevator all the time. They offered a basic but nice buffet breakfast.

Overall a convenient place to stay for my purposes. Pool was heated (a definite outlier in SoCal!). Breakfast was good quality

One bed's mattress was so lop sided it was unusable. No hot water. The room next door had no one in it and the alarm clock would go off at 6am for an hour. Called and went down to front desk to ask them to unplug it or turn it off but it was never handled. Three nights of sleeping with pillows over our heads. Definitely will not be returning.

Very nice, very clean, and the staff very friendly and helpful staff

Breakfast selection was excellent except on the second day the yogurt machine was out of yogurt. The machine yogurt tasted better than the Dannon cups that were also available

Clean room and comfortable bed.

My stay at the Holiday Inn Express in La Mesa was as how I expected it to be. The reason I choose to book exclusively with HIE is their consistency, no matter the location. They hold a high standard of quality, cleanliness, and customer service, that I really appreciate.

There was a 1/2 size credit card hole in the wall, on the lower right side corner of the tv

The staff was very nice and helpful & were able to fulfill my request There was a 1/2 size credit card hole in the wall, on the lower right side corner of the tv

Everything was perfect!

Very convenient access to SDSU. Good breakfast options, and nicely appointed room.

The location was convenient and safe. The food was ok. The staff was friendly.

The location was convenient and safe. The food was ok. The staff was friendly.

Frint desk staff were nice.

My brother's job always books him here.

Had a good experienced when we checked in.

Exceptional

Location and breakfast

Location and breakfast

This was my fifth stay here in the past year. Such as perfect hotel- great staff, excellent rooms, exercise room is well equipped and the location is a breeze to reach.

Staff were all great. The breakfast was poor quality with no healthy choices. Worst part of the stay was the loud guests above us stumping around their room through the two nights, and their air conditioner dripping on ours all night making a drumming sound. Won’t be returning.

Couldn't get the breakfast area coffee maker to work, but everything else qA good

Staff were excellent. Nice rooms. Clean safe area. Good Breakfast. 24/7 delicious free coffee.

Beware poor service, hidden fees, very low budget operation. Food is worse than Junior High School cafeteria, shower has only lukewarm water, no daily room cleaning service, $20/night charge for parking in outdoor lot with very small spaces, lots of traffic noise. Most of the guests appear to be truckers and construction workers who make a lot of racket.

The hotel and breakfast were typical of holiday express. All the workers were very friendly and helpful. I didn’t like that your website did not indicate the $20.00 parking fee per car nightly.

Everything is perfect, except the alarm that keeps going off at 2 AM

Room is very clean, stuff very friendly, excellent service

I have stayed here five times now when visiting my daughter at SDSU. Fabulous stays. The staff is thoughtful and helpful always. Rooms are clean and the breakfast is very well prepared, with healthy options and, once again, the hotel staff in charge of the breakfast always asks if there's anything they can get for us.

Room was cleaned and fresh when i entered snd staff was really helpful.

Great Stay

Yes, the room was spotless, very clean/impressive. Front desk staff was very cordial and professional customer service.

Hot water for shower was NOT hot. Very disappointed. Informed front desk and Maintenence and no resolve. 3 days of disappointing showers

Very accommodating

I would recommend this hotel highly. Location, convenience, friendly staff All except the $29.00 parking fee which seems Redeculous for the area and amount of parking available

Hotel was good. No issues there. The only reason I took one star off is because I was charged extra for parking. This should already be included in the price listed on the website. I find it deceiving to leave that information out when booking the room.

Staff, breakfast and everything great as usual, but the room was uncharacteristically uncomfortable. The bathroom was not clean (someone else's hair all over the floor, stains on the sink, etc.) and the bed felt broken/out of whack (partner verified this as it was normal on his side) making for I comfortable sleep. Again, not characteristic for this hotel as I've stayed here many times. I'm hoping it was a one-off experience and am still planning to give it another shot.

blanket has stains and smelly room! Is not worth the price!

Na

Clean and friendly service

Paid parking.

Very nice facility clean, the staff was very friendly and amenable. The breakfast area was clean and the food was good.

We had a really good stay here. The staff was very friendly and the breakfast was straight forward and well prepared. Nothing amazing on the breakfast front but much better than others that I have had. The building is clearly well used..... There is signs of wear everywhere but it was clean and I could see staff taking care of the property the entire time we were there. My only real grumble was the water pressure and more importantly the heat.. it fluctuated pretty constantly. Most of the time it was acceptably warm but not hot. One morning it was HOT, one evening it was cool. I would stay here again anytime.

I hoped that front desk let me know how to make the appointment for housekeeping. It was frustrating having to wait until the last day to be checked. As well as I was charged $110 from hotel but not given the reason why.

The breakfast was really good. I love the pancake machine. The property charges $20 per car per night for parking. The room was very clean. I loved how spacious it was for both my kiddos. Definitely would stay here again.

Front desk gal could have more welcoming and enthusiastic. Room was comfortable and clean enough (despite mold on the ceiling). Breakfast was good (potatoes and sausage were dry), eggs and biscuits were really good. I appreciate the water dispenser in the lobby area. I appreciate the security guard in the parking lot.

Thank you ☺️ everything was clean and good. Polite and nice stuff ☺️

Room 364 had a leaking ac and the floor was soaking wet . Other than that it was a good stay.

I was disappointed with 1/ paying $20. to park. 2/no room cleaning $$$$ 3/ i had to extend my stay and I was charged a higher rate and $20. Parking again. May be other complaints but not coming to mind. No customer service for frequent flyers… so why be loyal to Holiday Inn????

It was nice for an easy short stay

Very nice room and property for the price. Good location close to SDSU! Very pet friendly but not necessarily an area that was convenient to walk pets other than front of property or sidewalk. Very pleasant and helpful staff and even changed rooms when first room was not in a good location. Would definitely stay here again if need to be in area.

Fire alarm kept going off at 8am, at random times until checkout at 11am

Room was less than ideal..

Too

Shower wasn't clean when I got there. There were some rocks/mud that I ended up rinsing off myself. Bathroom also smelled faintly of cigarette smoke. Desk lamp didn't work properly. Thin walls and thin floors/ceilings. If you're on the first floor prepare to hear everything anyone says outside as they walk by. Prepare to hear your neighbors above you and beside you and people in the halls talking. I was only there for one day, so it wasn't bad for a quick work trip, especially for the price. But it would not be an ideal situation for personal travel or longer trips.

Close to Sharp Hospital and always clean and great people working there.

The staff were all very kind and inviting! Check in was a smooth proceeds and I arrived at noon expecting to wait till 3PM but my room was ready and I was allowed in without any issues. My room was clean but then building itself is pretty rundown. The hallways are so so stuffy, not a single bit of air. The carpet all over the halls is so old and dirt smelling. The carpet in the elevator literally comes with its own bad aroma. Please get rid of it, it reeks. Breakfast was cold and limited but hey, it’s free. Parking was $20 which isn’t terrible considering it’s outside the building which the surrounding area is a bit sketchy.

That said, the hotel staff more than made up for it. Anna and Mena both went above and beyond to make our stay enjoyable. Mena, the general manager, was absolutely outstanding. She checked in on us daily to make sure everything was okay, and her hospitality truly made us feel at home. She not only recommended a fantastic kabob spot in El Cajon and suggested a hairstylist for my mom before the communion party, but she also went out of her way to change our room to better accommodate our needs. Mena’s genuine kindness, attention to detail, and constant willingness to help left such a positive impression on us — she is the type of manager who turns a good trip into a great one. Anna also made our stay special. She helped us find places to go sightseeing and, when we were in the lobby dressed for the communion party, she kindly offered to take photos so my whole family could be in the picture together. Their kindness and dedication really stood out and helped make our experience memorable. With some updates to the property, this could easily be a five-star stay.

Na

Room smelled like mildew , had to get moved to another room & that room wasnt cleaned . I did an early check out and they dont want to refund my money . Terrible hotel do not stay here

That staff was extremely friendly. Clean rooms.

Dislikes were the noise at night as I was near a main entrance/exit. I was also on the ground floor facing the parking lot and the late check-in people hit their remote door locks at all hours with the car horns beeping at 2, 3 ,4 am. Makes it hard to sleep. But not completely the fault of the hotel.

Was a 10/10, great place to stay

10 years later, visiting family that lives in La Mesa I booked because I noticed the remodel but nothing has changed. Could not sleep for 2 nights! I understand the car wash construction but a hockey team that is running in the hallways at 1am and slamming door and jumping in the elevator. Ridiculous! There is a city ordinance in La Mesa for quiet hours that starts at 10pm. Hotel staff does nothing, cars revving outside, people screaming and talking loud and 20 hockey team kids running down the hallways at 1am. I visit family in La Mesa very frequently. Will never stay here again! Nothing has changed.

The room was good. Nice and clean around the property. The pool was really small but usable. Breakfast was lacking. The pancake machine was broken. The oatmeal machine was also broken. Otherwise it was a great stay.

Love it

Clean rooms friendly staff

Was way better than expected. Clean too!

Loved the convenience and proximity to SDSU! The room I stayed in was the handicap accessible room and it was, modern and spacious. Breakfast was good with variety of options. I would definitely stay here again.

Very clean, easy parking, friendly and helpful front desk

It was nice, it was clean, felt safe, close to things, and it had free breakfast, and on sight security that walks around at night looking at the cars which is a plus.

Friendly, clean and comfy

Nice place

Everything was horrible

We reserved two queens, accessible bathtub, and kitchenette. Was told by front desk that it was already rented. Then the story went to they don’t have accessible bathrooms with kitchenette. Not happy!

Didn’t like paying extra $20 a night for parking. Location was convenient, but walking in the area was challenging due to traffic.

Not a great experience

They did not give me the correct room I paid for

You have to pay for parking. My stay was great

Friendly staff. Very helpful with a few things we forgot and helped us find solutions.

Hotel smelled of old smoke and pets, beds smelled bad, but bedding was clean

The elevator was rickety.

It was convenient, comfortable and clean. I had the best sleep Ive had in a while. I was a little worried that my daughter wouldnt be comfortable sleeping on the futon but she daid it was great. The whole process was easy, i was even able to add another day without any hassle. I would definitely stay there again if I am in the area.

Room too far from office

The hotel room was fine. The a/c really worked in the room. The breakfast was a normal hotel breakfast. The parking is a little tricky, but there is a lot in the back.

Bad service,had to get toilet paper and towels from front desk,trash containers overflowing,had to request to have room clean days in advance, 20.00 charge for parking for every night stayed....would not recommend

Safe and clean

Our Front Desk clerk was great! He helped us check in early and check out early and was very informational and helpful.

The property is near everything. Perfect for families and for visiting San Diego. Located next to the trolly which takes you all over San Diego. Right across the street from Costco and several restaurants. The rooms are clean. The only complaint I would have is the water pressure being low. No one likes it being difficult to wash soap off your body. Besides that, no issues. Staff is nice and accommodating.

You have to pay for parking! Factor that daily rate into your stay.

Disappointed about the $20 charge to park your car

Left with bed bruh bites! Yuck

Very clean an combi

Location close to Grossmont Hospital. I have had two surgeries there and stayed at this property both times. Staff there was very helpful both times.

Liked the breakfast. The king suite was spacious and clean. Had to call for help due to a malfunctioning dishwasher.

As soon as I walked into the facility, it smelled fresh area clean. Employee at front desk nice and pleasant.

Large and clean room.

Don't upgrade to a room with the kitchenette, because this hotel doesn't have them and the added money you pay will be lost. Apart from that, it's a fine Holiday Inn Express.

nice

The nearby freeway and overhead planes disrupted sleep. Overall, our bed was somewhat comfortable, and the room was clean.

I don’t even know how the manager is even a manager. The manager is terrible with communication unprofessional aggressive in tone and overall just nasty when dealing with people whoever elected her as manager should be fired immediately it was absolutely that bad

Na

Rooms are comfortable. Good place to put your head down for a night or two. The beds are quite soft so may not be recommended for people who like something firmer. Our room had a small piece of older carpet coming apart at the seam where it met the tiled floor so we had to be careful to step over that with bare feet. The complimentary breakfast offerings were hot and offered a few unexpected choices. Would stay here again. It's a good value given the other options in the immediate area.

Property was clean and well kept, staff was helpful and very polite

The property was very clean, staff was friendly, and walkable restaurants around the property.

Except for the temporary blackout the night at 11pm everything was great

Breakfast had variety of great options, food was hot and fresh. Staff was great all around the hotel and welcoming. Wish pool area was cleaner and that it had a hot tub but was last minute stay for important errand and it did the job.

Was there for 4 days. Very friendly service, awesome location, great pricing. Would dtay there again, no problem.

At 10pm, that first night after a 7 hr drive, an alarm clock was going off in the room next door for over an hour; front desk took care of it, but, it took an hour. We never set our alarm clock, and it went off at 5AM. The next night, the alarm clock in the next door room was going off again; front desk did take care it within 30 minutes. There is no security in the parking lot but, there is a $20 fee for overnight parking. It’s not a gated lot, nor is there a security guard. What’s the $20 fee for? We’re never staying there again.

The building could use a service elevator. I cut my foot on the kick plate at the bottom of the door to our room. I asked the front desk for a bandaid, which they promptly got some for me. The General Manager saw my bleeding foot, and walked in by without saying a word to me. That was very disappointing and unprofessional. I've been in customer service roles for 25+ years and that was very disheartening. Luckily, it wasn't worse than it was.

This place is ok. The TV worked sometimes, the fan in the bathroom didn’t work and made it hot and uncomfortable and the carpet is just dirty. There were a few drug addicts in the parking lot.

Comfortable stay

For a super quick stay, it’s ok. We literally used to for a place to sleep.

Disappointed that no one cleaned the room while I as there.

The walls are thin, you can hear every step and noise from the next rooms and in the hall. The hotel was fully booked the weekend we were there and it seemed there were people outside in the parking lot and walking/stomping through the halls at all hours. Facility was pretty clean overall. We had a small fridge and microwave. Costco is right across the street and lots of fast food as well as resturants within driving distance(5-10mins). Breakfast is standard- eggs, sausage/bacon, muffins, bagels pancakes, fruits-the usual. It's about 20-30 mins away from a lot of attactions in the SD area. Staff is super friendly.

I could not stay over night here. It is not safe. It was the worst hotel I have ever booked. It still has people living in it. It was a low level weekly. I would never have a family stay here. You had to ring a door bell to get into lobby. Grandma was in lobby with her pajamas on. Stains on carpet. I was adjacent to an alley.

Staff was extremely helpful and nice. Room was excellent and could not be happier on how clean it was. Breakfast was a pleasant surprise on how well stocked and delicious. Thank you to the staff.

We had a nice stay.

Great service and very quiet..

All good here

The staff was incredibly nice and helpful. The one thing that was awful was that you were not allowed to take the stairs instead of the elevator and there was often a wait. This seems to be a serious safety issue. The stairwells need to be open for going up and down. This is totally unacceptable.

Hotel was clean. Service was good. Do not like the fact of paying for parking. To invite guest, then tell them we have no parking unless you pay for it! Nah dont like that.

I can’t believe they charged for parking.

Great location for our needs! Carpet was coming up as it was frayed and a drawer was broken making it unusable!

Great place to stay for business or leisure.

It was very nice

I had an incident that happened during my stay where two servicemen came to my door about 3 PM even though I had the do not disturb on my door. They continued to knock until they woke me up and demanded to come in and fix a light. I was not sure who these men were so I did not open the door and called the service desk to find out. They told me they thought the service men were supposed to be there in the morning and apologized for them interrupting me. I did not like this explanation and feel that it was unsafe to have two strange men come to my door consistently knocking and knocking and waking me up and demanding to come into my room. This was unacceptable, but the hotel did not seem to take it seriously.

Great place

They don’t tell you they change $20 a night for parking until after your checked in

Good location

Hotel room was ok. But the fact that they charge an additional $20 on top of room fee just to park in their parking lot is rediculous. Wont stay here again just based on that. Never been to a hotel that did that before.

Everything was great

Close from where we went

The staff was very friendly. Check in took a while, but did have two rooms reserved.

The room looks really coo but the bathroom has a weird smell to it

Pleasantly surprised at how nice the hotel was, large family room with king bed n couch ,kitchenette was well stocked. Room clean, no smells. Bed was very comfortable, wall heater worked,.shower fine,,hot breakfast provided with pancake maker for kids,,,sunny eating area..would DEFINITELY stay again, close to freeways n food n shopping spots. Hotel parking spaces too close to one another but spaces available, yes I recommend staying here.

Not the best overall, the clearing ladys didnt help me while asking for help they act like they didn't know English or something on multiple occasions, toilet plug up , shower didn't get warm or hot

Breakfast was great carpet was torn beds were crap noisy above us minimal everything the price should have been under 100 a nite would not recommend

Very comfortable. Enjoyed our stay. Will return

This is a nice enough place and so close to our daughter that we'll probably stay here again if it continues to be so nice

Parking

Room smelled strongly of cigarettes, asked to be moved and were unable to, did not stay a second night it was so bad . Homeless rv outside the doors, pot smell In The morning

Parking fee is outrageous and spots are tiny. Rooms smell musty like carpet has just been cleaned.

Close to brewerys

The staff was extremely courteous an very polite I was amazed at the great service they provided an really appreciate that they were extremely polite

We really enjoyed our stay at the Holiday Inn Express in La Mesa Ca. The young man at the front desk Armando was very pleasant and helpful with checking me in. He really does a great job. So did Aileen when I checked out! In fact all the staff was smiling as we walked the hallways and were helpful if we had any questions on where anything was. The breakfast was pretty good! The cook was was very nice and made sure that we had all the necessities for the breakfast. They had a variety of options to eat. I highly recommend this hotel. Oh and the bed sheets and pillows were very white and clean! They smell clean!! I felt very comfortable and safe walking around with my family when I went to the breakfast area!

The overall stay was great; however, they failed to mention that there was a parking fee for each day prior to booking and that the pet deposit was for each day instead of one fee. When we got our bill we were less than thrilled to see extra fees on this.

I likes the quiet room

nice