Western Inn Lakewood Tacoma
About Western Inn Lakewood Tacoma
Joint Base Lewis-McChord is just 10 minutes’ drive from this Lakewood motel. Free Wi-Fi is provided in all guest rooms and a free continental breakfast is offered daily. Cable TV, featuring HBO and Showtime, is available in all guest rooms at the Western Inn Lakewood. A microwave and small fridge are also included. The continental breakfast at the Lakewood Western Inn features muffins, coffee and juice. A 24-hour reception is provided at the motel . Interstate 5 is just 5 minutes’ drive from the motel. Pacific Lutheran University is 10 minutes’ drive away.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- In-room safe
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, staff friendliness, and value for money, while others cite issues with noise, cleanliness, and safety. The location seems to be a common point of contention, with some guests appreciating the convenience and others finding it unsafe or undesirable.
- Cleanliness
- Friendly staff
- Noise and safety concerns
- Location
- 4/5
Very good
- 3/5
Okay place not the nicest and they don’t really have a breakfast although they say they do
- 5/5
The people that managed this property always are very helpful
- 5/5
Exceptional
- 3/5
Nice to have a one night, not so expensive place to stay.
- 5/5
Thank you Layla for always being hospitable and having excellent customer service.
- 4.5/5
Superb
- 5/5
Cleaning room staff smile parking great
- 4/5
It is close to our daughter. The rooms are clean
- 4/5
Very good
- 3.5/5
Friendly staff People in parking lot all night
- 5/5
Very clean. Friendly staff. Lacks amenities
- 5/5
The rooms are clean and the staff are so helpful.I had a good stay and will definitely be back.
- 4/5
Very good
- 3/5
Strong smell of smoke in the room
- 3/5
Room was mostly clean, staff were ok. Breakfast was only coffee and pastries. Area is a little dirty.
- 4/5
Very good
- 5/5
Staff is always helpful. I have had the best time with my stay there
- 5/5
The staff at your Lakewood Property has always been professional. I have left things by accident and I always get them returned. I have stayed at other establishments in the area and my experiences were horrible I will continue to stay here when I'm in the Lakewood area.
- 5/5
The staff was very helpful.
- 4.5/5
Superb
- 5/5
Exceptional
- 4/5
Very good
- 5/5
Exceptional
- 4/5
The price and staff The bathroom and the rug
- 4/5
The bathroom and the rug
- 5/5
Very clean and smelled amazing
- 5/5
Heidi at the front desk really knows how to take care of people!! So grateful for our stay. Thank you Expedia for partnership with this hotel!!
- 5/5
Exceptional
- 5/5
Nothing
- 4/5
The rooms smelled very clean and fresh
- 3/5
Parking was fine, but room is very outdated. Bed was not comfortable, couch was worse. Very little water flow in the shower or sink. Had to move the bed to find an outlet for my apnea machine. Had to unplug the lamp as it was constantly flickering due to loose fitting outlets. Breakfast was disappointing, only pre packed buns and coffee with powdered whitener. Went elsewhere. Won’t be back.
- 3/5
Toilets “child sized”. Breakfast: coffee & danish only. A/C Heat unit did not work properly. Hard to adjust water for shower.
- 2/5
Our room reeked of cigarette smoke. My suit smelled like an ashtray after I left.
- 5/5
Exceptional
- 2/5
Quiet, safe, convenient Roaches
- 5/5
Exceptional
- 5/5
Everything Nothing
- 5/5
Pleasant staff,
- 5/5
Rooms are adequate and comfortable, staff is friendly
- 4/5
Fair amount of food and gas sation nearby
- 4/5
Everything was ok everyone was great 👍
- 5/5
Great staff
- 5/5
The staff is amazing. All staff
- 2/5
Other customers were a very rough crowd. Noisy neighbors up until 2am. patched walls. Lots of dogs in the other units despite a no dogs sign. shower water didn't get more than lukewarm.
- 2/5
No hangers, we found ants in our room. Very thin walls. Wd heard everything go on in the rooms connected to ours. The shower was gross. I did like that it was a big room and had free parking.
- 5/5
Good place. Good staff
- 5/5
Customer service is professional and superb. Rooms are spacious and clean. Conveniently located near shopping and food
- 5/5
Ive been staying here at the Western Inn Lakewood Washington for going on one week thus far and I am very impressed and beyond satisfied from start date to checkout. Right from the start! The staff here are very welcoming and will take the time to listen to all customer concerns and or accommodations with pleasant customer sevice leaving me without the feeling of being rushed. As they actually listen to each and every concern and will help fix it or accommodate whatever it may be that you may need for your room to make your stay a little more comfortable. I made a mistake with my check-in date and needed to change it to that specific day I showed up here to the hotel and it would have cost me pretty much the cost of the room to correct that mistake but the front desk woman with the help of her manager helped me save a lot of money by correcting this mistake.. The entire time it did take some time to correct this mistake and the entire time, I did not feel rushed and the woman that was working.The front desk stood there with a smile and gave the best customer service experience.I could ever honestly say i've had at any hotel i've ever stayed at and that's including Marriott and all those high-end hotels.This one is very comparable and a lot more costly efficient. So far, each and every employee that I've met here will greet you with a smile including the groundsman maintenance crew. Cleanliness is 10/10. You will not regret your stay here! Thank You!
- 5/5
Nice motel
- 5/5
Courteous staff great rates
- 5/5
Great price and friendly staff.
- 5/5
Decent rates. Room was clean and the front desk ladies are very helpful.
- 5/5
Staff was extremely friendly and the room was very nice and comfortable. Even had smoking rooms
- 5/5
Nice staff and decent rates.
- 5/5
Location and very quiet
- 5/5
Very friendly and professional staff. Treated us like people and not a number.
- 5/5
Staff was great, room was very clean
- 5/5
Clean rooms, excellent staff good room service
- 4/5
Yes and yes.
- 4/5
Yes, parking was great, the omly thing is that the pillows were to small and the towels were small for a big person, and they need to get better soap and shampoo and conditioner. All and all the property was a great location to the places that I needed to go.
- 5/5
Yes
- 4/5
Friendly staff, rooms at a value price
- 3/5
Sparse. Good chair. Couch dirty. Surfaces clean.
- 5/5
Yes
- 2/5
Ok generally. No wifi all night, just started as I'm about to check out. Lukewarm bath/shower water.
- 5/5
Layla and hedi are the best workers
- 5/5
Yes
- 3/5
It was ok
- 5/5
6uh0
- 4/5
Staff
- 5/5
Chill spot. Would definitely stay again
- 3/5
Not bad
- 4/5
The staff was friendly the carpet was sticky and the room didn't get clean sheets. Otherwise stay was fine.
- 4/5
Comfortable and accommodating. Staff was very friendly
- 3/5
I stayed for five days and the staff didn't come in to service room unless I requested it and then it was only minimal.
- 4/5
Staff was very helpful in providing a rod to double secure the sliding front window when I was doubtful about it’s security.
- 2/5
Clean room...however, pretty sparse room and the lights switch next to bed is broken. The toilet is this little tiny mini one, barely usable. Never seen one so low and small. The hot water only remained hot for a few moments, so my hot bath wasn't hot. That was a big disappointment and highly unusual. Honestly, this room ought to be highly discounted for these reasons. I will ask for one when I check out.
- 3/5
Staff were helpful and pleasant to deal with. Breakfast is tea or coffee, no milk/cream, only powdered coffee whitener. There is a choice of juices from a self-serve machine, and a choice of 2 prepackaged pastries. Of our 4 days there, 2 of the days had no coffee available. You can get hot water any time of day if you bring you bring your own tea etc.
- 4/5
The room was nice but sparsely furnished. Not a real warm feeling. Continental breakfast could use some additional items to select from
- 1/5
The front office were amazing but the bed had blood on it including the lamp shade
- 1/5
Staff were nice 😊
- 3/5
The hotel room was very dated, very few amenities. But you can see that from the photos. I was happy with how clean it was-didn’t smell bad, just stale air kind of smell. The ac unit didn’t work properly, and I was told by the office that it’s just how it was. The person who checked me in and checked me out were both very nice. The person I spoke with was not as pleasant, nor the person I had to ask for toilet paper. It says housekeeping is included, but they only came by on the morning after our first night, not to be seen again
- 2/5
The water was cold. Even when the shower was at full blast with only the hot faucet turned on the warmest it got was tepid at best. My keycard lost connection after I was out for an event. The front desk reactivated it when I gave them my room number without even asking my name. Anyone could come with an old keycard and get access to the rooms since they do no verification before giving keys.
- 3/5
Dirty, Run Down
- 1/5
I shouldve just slept in my car. Waited 20 minutes in the lobby for someone to finally show up. Had to shove the couch against my door so i would feel safe. Really loved the huge firework that was let off at 1130pm. Thought someone was shooting at my door. Breakfast is literally a honeybun. Please save your money and go some place else.
- 5/5
Yes
- 3/5
Wifi did not work. Room was dirty and didn’t smell good. “Breakfast” was bad coffee and packaged baked goods. Really disappointed.
- 4/5
it is OK
- 4/5
I like the fact they have smoking rooms
- 2/5
1 night is enough of this place. The area is kinda sketch and the furniture and is old. The free breakfast is non existent. Staff is friendly. Probably would not return.
- 2/5
We had trouble connecting wifi. AC didn’t cool enough.
- 4/5
KINDA NOISY
- 2/5
The location was not to my liking.
- 4/5
Very basic hotel. Continental breakfast is only grab and go pastries and coffee
- 3/5
For the price, by today's standards, I got what I paid for. The sink and tub were okay but the faucets in both a trial. The bed was Motel 6 level of comfort, but tolerable. I just needed a decent night's sleep and I got that without too much trauma, so it was worth spending less money for a nicer place.
- 4/5
The hotel is old, but fairly clean and quiet. My gripe is the carpet in the room which needs replacing.
- 4/5
Really nice people checking me in. The first room had a bed that needs replaced, so I asked for another room. They obliged without question. There was an area that had trash piling up. I’m glad I didnt stay near that.
- 4/5
What I didn't like was what they called a continental breakfast.
- 5/5
Very good
- 3/5
First room I was in I accidentally booked a smoking room. Not from the cigarette smoke alone but the room was DISGUSTING. Wouldn’t sleep there for sure. The toilet didn’t work so I swapped rooms and requested a non smoking room and substantially better. I think it was OKAY (not good) for the price.
- 2/5
Dark, dated, and its weird to have 2 of the exact same picture. But it was clean and had beds, so it met my requirements for a stay near family in Spanaway.
- 5/5
Super clean, super friendly. Would definitely stay again.
- 4/5
It's fine.
- 4/5
Reasonable price. And love the fact they had smoking rooms.
- 5/5
Hoping this was only a one-time thing but at 2am a bunch of guests came and spent well over an hour blaring music in their room and out at their cars talking/laughing very loud and drinking beer.
- 4/5
Low budget hotel/motel good enough for a quick visit
- 4/5
Low budget hotel/motel good enough for a quick visit
- 4/5
The parking was kind of tight
- 4/5
Considering how outdated the hotel is, it was a good stay. Would recommend for an overnight.
- 2/5
Worst bed I’ve ever laid on. Otherwise, it was fine. Seriously, new beds are way over due.
- 5/5
The only issue was with Expedia on the intail booking. Because of this me and my family had to stand outside in the snow and cold for additional 2hours because Expedia never completed the booking after they even discuss with me over the phone and confirmedall information is correct and that was it.
- 3/5
The hotel room is okay. I am not sure if the bed sheets were all change. It really needs a general renovation. I will suggest to change the appliances and the furniture, especially the lightings. The vibes that I got from my room was just depressing. It really looks sad. If I have the money, I will invest in this hotel and will make it more presentable.
- 5/5
Easy check in. Room spacious and clean.
- 5/5
I love the convenience
- 4/5
Room's furniture was dated but otherwise good condition and clean. Some of the plugs and sockets didn't work preventing a couple of lights not to work.
- 4/5
I had a good night
- 4/5
I would recommend that place to someone
- 1/5
Before I could even finish parking was approched by a man at my car window asking if I had any meth for sale..I felt very unsafe ..
- 5/5
Ron was clean and well maintained. Two cons to think about. Shower could be a little better and you’ll need to have breakfast somewhere else. Anyways I would definitely come back here.
- 5/5
good
- 2/5
It’s condition was worse than the reviews suggested.
- 5/5
I always love my stay
- 4/5
The furniture is last century outdated
- 5/5
Not a 5 star hotel but AMAZING staff, very accommodating
- 5/5
All around good vibe
- 5/5
Quick one-night stay for a meeting the next day. Convenient location and very hospitable and friendly staff. Fast food (DQ) a block away and an AM-PM Mini Mart across the street. The first thing I noticed was that the room smelled great! Not real fancy but for an "overnighter" the bed was comfortable and the room was clean.
- 5/5
I spent a lot more money at more terrible places then this place. Hotel was clean, safe, And staff was very helpful
- 4/5
Incredible value. Staff was above and beyond friendly. My schedule changed and i had to add a night last minute and it was a breeze. If you gotta stay in the area this is the place you want.
- 5/5
When we went into the hotel room it smelled very nice like pine sent. We injoyed the nice comfortable queen sized bed. There were plenty of clean towls for us to use, along with soap and shampoo!
- 5/5
Friendly staff
- 3/5
Was just an average motel. One night stay.
- 1/5
Bad
- 4/5
It was noisy with traffic. Limited dining options nearby. The staff were friendly and helpful. The room was clean.
- 4/5
The picture for the property is not what the property really looks like (false advertising). It was comfortable, but showing its age by fraying carpet, walls needing painting, no stopper in the sink.
- 5/5
Well we accidentally booked in the wrong city we wanted Seattle since that's where we were going but as it turned out it wasn't bad we had a 24 store right across the street I'd stay there again
- 5/5
Comfortable bed. Would like coffee in the room.
- 5/5
Very nice for the price .Desk people very nice
- 5/5
.
- 1/5
It was a very rundown hotel. It could use a total remake, but they could start out by giving the rooms a good cleaning and replacing all of the mattresses and pillows. I don't know how they could come up with a 7.2 rating? Okay that's enough
- 4/5
The room was a good value and the motel is easy to access
- 5/5
convenient to the need
- 4/5
No problems. Good place.
- 4/5
Staff was friendly at check in and accommodated my request for a non smoking room after realizing my reservation was for a smoking room. This is an older place but for the price it’s definitely worth it for a good night’s rest after a long day of driving.
- 5/5
They need more outside cleaning and to get in and out of the place is dangerous because of the intersection
- 1/5
Smelly rooms not good. Big mistake to go there
- 5/5
Awesome place
- 3/5
Front desk not friendly. Lots of outside traffic noise since it’s located close to an intersection. Juice was watered down. Shower only had luck warm water. Please go some where else to stay.
- 5/5
Just your typical place too stay. Only problem was that we couldn't get our room warm.
- 3/5
Small tv had soap
- 4/5
Best place so far. Will come back and tell friends and family about this wonderful place.
- 1/5
Does not look anything like the pictures. Very unsafe and dirty. Ended up booking a different hotel the minute we walked into our room.
- 4/5
Comfortable stay for 1night
- 5/5
The western inn is a very clean establishment , with very friendly staff. It was easy to check in and out
- 1/5
Very poor initial room condition. Poorly maintained and updated. Requested another room, but it was well below standards even for a 2 star motel. Came back from a walk to find another party in the second room....front desk had neglected to record my room change. Room card did not work on second day, again front desk screwed up. Will never return.
- 1/5
Scary area. Dirty rooms. Do not recommend
- 5/5
Awesome, thanks
- 5/5
Older hotel, but great effort at keeping it clean.
- 5/5
Awesome
- 5/5
Good vibes when i checked in. So all was good.
- 3/5
Has the basic necessities for a nice stay. Nothing crazy
- 2/5
The front desk lady was super nice while checking in , however our bed was super uncomfortable, the pillows and bed were really tough to sleep on .
- 5/5
The hotel is a little older but very nice and clean. Wonderful and knowledgeable staff.
- 5/5
Ir qas verry clean. Itwas quiet . The night and day clerk were very friwndly and very helpful. They had wonderful knowledge about the area and things to do. morning grab and go breakfest was fresh and good. I extended my stay by a day and i would stay there again.
- 2/5
The location was convenient, and I loved seeing Mt Rainier from the parking lot. However it needs basic maintenance like lighting and electrical outlets, drawer handles and painting. Continental Breakfast was packaged sweet rolls from an ancient time, but coffee and juice were available. Basically just rundown , has seen better days. The staff was nice.
- 2/5
This place is so rundown; the rooms are falling apart. Holes in the walls, lumpy carpet, towel bars falling off the walls because they have been pulled down so many times, etc. The pathetic wifi is way under powered, has almost no bandwidth, drops all the time, and when the router need to be reset because it shut down, it may take hours for them to get around to even trying.