La Quinta Inn by Wyndham Livermore

Huge room comfy bed

We really enjoy staying here. This is our go to place. We are regular visitors. We have been given much respect, courtesy help and the rooms are very pleasant. We have stayed in many different rooms. But the jacuzzi room is our favorite. Thanks la quinta

We had a good staycation

Easy check-in was upgraded by the manager overall an excellent stay

Clean rooms Nice post l

Friendly staff and clean

The person who checked us in was not very friendly at all it was hard to understand where things were. The checkout person wouldn’t give me a paper receipt. Tell me it’s in my email, but I need a paper receipt.

Good breakfast

Front Desk Staff..( Fillie) was the Best.......Very Helpful...Nice Size Room. Micro Wave and Fridge....Pool and Work out Room...Very Good Free Breakfast...

It was very inconvenient.

Flies were all over the bread and the breakfast area

The breakfast was great. Large selection of different items.

Sooooo much noise from neighbors. Was unable to sleep, thin walls, doors closing and opening all throughout the night

Not ce location nice pool but the room smelled it weird like not clean bathroom was ok

Breakfast needs improvement.

Room was ok. Hotub jets were working, but it was not hot, just warm.

El personal es muy agradable, y las habitaciones están limpias. Sin embargo, las instalaciones están desgastadas y un poco viejas. Y se escucha mucho ruido por las noches.

Undisclosed additional pet fee, still waiting for call from manager as stated by front desk. Charged $50 instead of $25, on 2nd night.

I loved everything

The good amenities are they have truck parking, as well as a nice big parking lot in general. It is in what I feel is a very safe well lit area. the property is well taken care of and has cool stuff like an indoor pool (I so wanted to try it but no time to do that). The room was very clean with the nice perks like blow dryer and ironing board etc in the room. They have good cable options as well! I also had an AMAZING breakfast with tons of options!! I had a really comfy bed and got restful sleep during my short stay. Unfortunately however I also had a few very not pleasant situations that came up in those limited hours. Upon arrival at 1 am the lady working I think a manager of sorts was beyond rude and unpleasant. She literally acted like we were below her, i even asked her if i had done anything bcz I felt like she hated me for some reason! With that said I will say the lady she was training was really nice! And then the first room we were given was a previously used and not yet cleaned room, after a long drama the manager gave us a new room and did give an upgrade, but by then it was well past 2 am. Also I would like the hotel to provide the branded shirts as it looks more professional and allows guests to easily locate staff. And would have been more professional than the sweats the manager was wearing. Ty

The room was clean and well organized, but had a slight musty smell. The breakfast was great, warm and plenty of coffee. The stay was quiet and the bed was comfortable with lots of pillows!

Decent place to stay. Friendly people.

I stay here only for the sauna and it was down. I think it’s been down for a while too if I’m not mistaken

This location has gone downhill. The only thing good about the room was a clean place to sleep for the night. The place is in dyer need for repair. The walls had holes that were patched but not painted. There was a smell and it just felt ratchet. I can understand if they are doing renovations but don't rent out the rooms that are being worked on.. It's not a good look.

Great Breakfast

i never like this property this shit room and other things they have room like old or no good smell like bad in the room and bathroom no working hair dryer and no water good omg this hotel my experience to much bad no sleep all night next day m sick i don’t want to go anymore this hotel and i ask the front dest can you change my room she say we can’t change i don’t like realy this place

Every thing was great

Nice hotel for the price

No thanks

Clean and large room

Location Housekeeping and management response

Location The hot tub was broken. Was looking forward to the relaxing soak. The toilet had a drop of pee in it. And the tub had hair and red streaks like someone colored their hair .

March day at La Quintin hotel was OK Ish except for the pool not being heated which they said it was and the hot tub being broken for a month is what they told me and did not mention it on their website so I was very, very disappointed in that mattress and bed was uncomfortable. Very stiff. TV was just a standard TV no Netflix no Apple TV. Nothing just a standard TV and yeah, so so I was very disappointed.

I stayed here bc I got into town around 2 am. Most hotels in the area have a cut off time for check in. I was only on the property for 5 hours, but the room was clean and the guy who checked me in was nice.

Na

The spa was way too cold , the pool was warmer also I was alittle upset I couldn’t check in earlier than 3.

friendliness of the staff and comfortable., it's nice to fell welcomed. Close to gas station and convenience store. na

Great employees

Clean room however dusty. The pool and spa need to be updated. They have old flooring that was coming up and mold in the spa area. Breakfast was decent

The TVs are way out dates need to clean the windows

I like the layout. Hotub not working

The room was clean, the breakfast was good, however, the pool was terrible and we came there for the pool. When our kids got out of the pool, they had rashy skin and said it was very painful. I told the staff that they need to check the pool water and left it at that.

Breakfast was great. Food was freshly made, delicious with enough variety. Room is comfortable and clean. That's a hard question to answer as I didn't find anything not to like.

The sauna was working so I was happy.

Really good breakfast. Room was very clean. Hallways not so much. I love how the hotel provides the soaps and shampoo in the shower, instead of those tiny packets that wash maybe one elf. Except the night I was there, the soap dispenser was almost empty. So staff just needs to check those better. But I still highly recommend this La Quinta. They even had an extra blanket in the closet. NO PLACE does that anymore.

All good 👍

Breakfast and staff were great

The front desk staff were so kind and nice. Especially the woman with the blond hair from Texas!. The hotel was very quiet and felt very safe. The bed was comfortable and I would stay again. The indoor pool looked fun for kids

Clean and well maintained

it definitely needs to be upgraded and better landscaped outside. it’s kind of an eye sore compared to the hotel near by.

This property is always clean and I always sleep well I have no complaints

Location Old, unkept and in need of repair

The location was convenient and the property was relatively quiet. Parking was also easy and accessible. The customer service was unacceptable. From the moment I checked in, I felt unwelcome due to the way I was looked at by the front desk staff. When I later requested clean towels, the housekeeping staff responded in a rude and dismissive manner. This treatment made me feel disrespected and uncomfortable during my stay. Staff should be trained to treat all guests with professionalism and courtesy.

It was good

Very nice stay and good value for the price. The buffet breakfast was one of the better ones we have had compared to other hotels.

Yes

Rooms very clean. Breakfast was simple yet filling. Cheese omelets sausage , boiled eggs, yogurt and please don’t forget waffles and options for toast or sweet muffins. All the usual breakfast drink offerings. Great experiance

The staff were very friendly.

Nothing, just the lobby Exterior, rooms, elevator, the smell, carpet, bathrooms

Loved how clean the rooms were and the breakfast is really good too!

Hot tub was foamy

Loved the suana and hot tub indoor pool was freezing cold

It was fine after a long day. AC did not work, luckily it was not hot out. Room was clean enough. Price was good, but likely will not stay again.

Breakfast was good. They upgraded me to a nicer room. The manager was nice and the older lady but the man boy and brunette female were not very hospitable or welcoming. The place was more run down than shown in pictures. Could not sleep due to a barking dog, they did put me in a new room but my bed was never made, I did not get towels and had to go ask for them on second night. My ten year old found a vape in the couch. I asked to leave a night early and they did not approve a refund.

breakfast was ok, did not have body or hair soap in my room, was too late to ask for it when i figured it out.

This is my third stay here and plan to stay here once a month from now on. Rooms are clean and staff is very friendly. Very comfortable.

Too much chlorine in the Pool and hot tub . Also, mold was on floor under several air conditioners in pool area (the pool and hot tub are indoors). It was also a mold like substance on the concrete around the perimeter of hot tub. I suffered an asthma attack because of the high chlorine levels and I had to leave the pool area and I never came back although we were there 4days.

Comfort lobby for relaxing. Parking is easy.

There were some other things that weren't necessarily dealbreakers but still speak to the upkeep/care of this hotel, such as paint that had been a repair job that didnt match the walls, carpet coming up on the floor, long cords plugged in far away, outdated small television, the shower also was just a higher ridge on the floor with a curtain and drain. Avoid this place at all costs. They do not offer refunds, so you will be out of a place to stay and your money as well. Check out the other reviews and you will see that this is a common experience at this hotel.

we enjoyed our stay they upgraded us to jacuzzi room because previous guest they stunk up the room smells like weed it’s clean good breakfast the lady name Cindy is very helpful and friendly definitely will stay again here lastly their pool and hot tub is good highly recommended 🙏

We love the breakfast. Staff approachable. Staff responded to the request immediately.

Yes. The stay was very relaxing

Staff was terrible, including the manager. Robbed me of an entire nights stay.

What ever you do … don’t sleep in Room 104. The elevator is on the other side of the wall. It’s very ignoring. Didn’t have a restful sleep. The room was clean. I wasn’t impressed with our check in. Then we were eating breakfast with other visitors watching Good Morning America. All of a sudden the receptionist changed the TV to Fox News. No consideration for us. I don’t think I will return here. Also, could smell marijuana down the hallway.

Trash

We rented two rooms to attend a wedding. We checked in, got ready and left to the wedding right away. We got back late and immediately went to sleep. Upon waking, we saw a cockroach on our lamp shade. My daughter was staying in the room across the hall and she also saw a cockroach in her room. My husband had gone to get us coffee and saw a cockroach in their breakfast area. He notified the front desk immediately. There wasn’t a manager on site, so he was advised to contact Expedia since we booked through them. Ultimately, they advised that we couldn’t get a refund because they had already paid the hotel!? We were offered a $25 per room credit. I don’t believe that we’ll use Expedia again if they can’t even get you a refund for a cockroach infested hotel.

Wonderful breakfast and friendly staff.

Very good No complaints

Room was fairly clean but hallways had trash bags on the floor and smelled like multiple types of stale food. Walls of elevator were dirty. When I came back to the property from an errand there were six police cars around the front of the building. Very sketchy! Apparently there was a domestic violence event! Not something you want to see when yo are a lone female!

.

The stay at this hotel was very disappointing. Upon entering the room, there was a sharp and overwhelming smell of ammonia that made it difficult to feel comfortable. Furthermore, the noise levels were disruptive throughout the entire night. The soundproofing is inadequate, as every door opening and closing in the hallway was clearly audible. Due to the persistent noise and the unpleasant odor, getting a restful night's sleep was impossible. It is advisable to consider other options.

Room was infested with bugs.

Room was nice, I enjoyed the pool and sauna a lot!

Rooms were fine but hot tub was very, very dirty. When you turned the jets on huge foam bubbles would inundate the entire tub. It looked like the nasty foam that sometimes you find on the shore at the beach but this was like a foot high throughout the whole tub...... almost like somene added kid's bubbles to it but they were discolored and dirty. When we stopped the jets, you would see all kinds of debris floating around in the water. The pool looked nice and the hottub felt great.... it just grossed us out. I'd stay there again though.

Room neglected, staff was impersonal and uncaring about issues. Room was not prepared correctly, everything seemed dirty and broken.

Smelled like Marijuana outside hallway and near elevator our entire stay.

Room was clean and breakfast was immaculate

Room was good, breakfast was great. The pool needs a deep clean and maintenance.

All that was mentioned by the faces.

The room was dirty like it hadn’t been cleaned. Food crumbs on the night stand. The fridge was broken and smelled something terrible. The smoke detectors were rigged up with bags and strings around them I def didn’t feel safe looked like previous guest smoked crack or something in it the way the detector was

Clean room

was ok.

Great staff, clean pool and hot tub in a perfect area

Phenomenal! Best place we have stayed in a long time. Clean. Friendly! Quiet and just amazing!!!!

The matress a bit too hard. Otherwise no complaints

Great staff and clean rooms

Room was okay but satisfied enough. Shower head wasn't adjustable and water temperature was a little challenge. The sliding door is on the right side for this specific room I checked in so idk if they are the same in design. You have to get wet with cold water when reaching the valve on the other side. I recommend bringing any streaming device that plugs with HDMI and a universal remote so you can enjoy your stay.

Great room!

Great place

Yes

Yes all of the above was Great 👍

Incompetent staff working at the front desk. Unable to simply check me out.

All requests related to avoiding allergies were accommodated perfectly!

Arrived but no one at the counter and lobby. Went to back door knocked employee door tried to find someone

It wasn’t very clean

Excellent staff. Clean, quiet room.

yes, all in all the room are nice...clean linen that sits on the table for days it's kind of smell musky. the knob for the shower is little bit loose and to turn the dial it doesn't have an arrow where to turn. For this type of hotel/motel it should be cheaper old wooden building office with a freight elevator the area is close to the freeway, and the breakfast is enough.

The lady at the register was very nice. The 2 ladies making the breakfast were very nice too.

Staff not friendly or helpful at all- hallways and rooms smell- sketchy people look like maybe living there long term - shampoo and body wash inside shower were empty - all gem equipment is broken down . If you are traveling with kids don’t recommend. Breakfast was decent had the normal stuff that come with breakfast

The hot tub was dirty the first day we got there,it looked like a dirty person took a bath in it... Then the third day they had it cleaned...

Room was good the front desk staff that works from 3-11 daily is a badass at his job on point service, attention to detail, and flawless check in thanks and give that guy a raise

Room was ok pool was broken jacuzzi was dirty

Worst experience at a hotel

Scuffed walls and threadbare carpets in the hall, dirty drips all over the elevator door, drapes were not attached to the rod and the TV didn’t work. For a working TV I had to move across the hall and then I turned down the sheets and the bottom sheet was covered with stains. I swapped sheets with the room across the hall, but they were only slightly better. I slept in my clothes on the top sheet. The heater stopped working during the night and I couldn’t get any heat out of it so eventually I had to use the comforter. There is a trucking hub down the street and the hotel is on a corner with a traffic signal so I had to listen to trucks running through their gears most of the night. I’m not a young man and I have never seen so many problems with one room. I will never use this hotel chain again.

Front desk clerk was very welcoming to our family. All amenities were meet.

Clean room and easy check and check out process.

Stay in the executive sweet and it was really nice! The hot tub is secretly kind of a gem! Great for a work trip.

Staff was excellent. Property was clean. Room was great

hotels was extremely outdated, the pools was the only bright spot.

From the webpage, everything looked fine and well kept but on arrival the lobby was very clean. Staff was nice getting to the elevator. That’s where the problem started. Elevator was extremely slow opening up made a terrible screeching sound as it closed room was decent size but all furniture bad refrigerator were all damaged. There was small cockroaches in bathroom, I guess only stay here if you absolutely have nowhere else to go too bad we will not be staying here again. Go next-door to the new hotel Fairfield pay the extra for Piece of mine.

Staff and room very confortable and quiet. Slept great.

Yes

Bad service horrible even found a roach in room

Staff is always amazing! Peaceful throughout the nights

The mattress was pretty dirty and some of the front desk crew weren’t really customer service friendly, it seemed like they didn’t want to be there. I do appreciate the girl at the front desk in the morning helping out but I wouldn’t stay here again

This is a good hotel. Do recommend you stay here. I stayed with my son.

Staff were fantastic!

Clean room staff is great

Great service!

Very nice staff and clean room

I appreciate having the breakfast available. Staff is nice and the location is good based on the fact that it's close to where I needed to be.

Room curtains were filthy had stuff all on them look almost like dried blood. Stayed one night, next morning woke up and opened curtains for light and there was a bedbug laying on the seal. Made it feel so uncomfortable after that. I left asap. Won’t stay there again.

Great place

The price was very reasonable and the continental breakfast is convenient. I did not like that the elevator was not working nor the sauna and the pillows in the room were very uncomfortable.

the staff was especially rude when it came down to simple things like us asking for my toilet paper or an extra towel

The locks on our door were broken & we had to keep a chair against the door until it could be fixed in the morning. There were food wrappers on the floor, the bathroom was not clean & had urine on the outside of the toilet. The issues were addressed when we brought them up but there should have been no issues in the first place. Especially the broken locks on the door.

Eased of checking in.

Bugs rude staff in the morning

Everything was nice

It was convenient for avoiding the commute

Room was clean and premises were quiet. Spacious room. Coffee bar, microwave and fridge 💕💕💕

Hotel looks dirty and smells bad also one of the employees has bad actitud

Hot tub was dingy and seemed dirty Didn't utilize other services

The breakfast had lots of options

Great location

Excellent staff and check in process. Decent breakfast. No hassles, clean safe environment. Would stay again.

Excellent, especiially for the price.

Random insects in the room, including cockroaches. Sticky residue on everything, random stains on linen, and malfunctioning dresser.

All good!

Shower head no pressure, food quality okay, room is nice.

Clean room, comfortable bed, great staff!

Easy parking, clean, good breakfast, pleasant staff, good water pressure. Too many hotels today are built to the standards of bean counters and updates are put off on the next operator. Fortunately this is not the case.

The eggs were powdered. Not appetizing at all, very bland taste. I couldn't eat anything else because of gluten.

The staff wasn't very welcoming, kinda rude very odd puttin.

Location was great, not too far from everything. Area very quiet, felt safe and comfortable, even while staying by myself

Good and quiet room

Excellent breakfast and clean room.

Sorry not good exit all

Great place to stay close to my training facility

Friendly staff, hot tub and pool were great, good continental breakfast, tidy rooms

The hotel was by far the worst LaQuinta i have ever stayed at and i usually love to stay with them.

Clean

Great

Clean room, good service can’t complain

Nice pool and spa area, quiet, and the breakfast was good

We stay here often. Much better this time because the hot tub was actually hot. Last time it was no better than the swimming pool.

Loved how the jetted tub was in the room separate from the bathroom area. Felt great 😃

Booked this place last minute since I had a migraine while I was traveling through Livermore. I always go to Expedia automatically. The first room they gave me, there were three cockroaches standing there greeting me. I couldn’t believe it. Headache and all went back down to tell them and show them a picture and the young man at the desk said “well no one else has reported it” as I’m showing him evidence. I asked him if I could get my money back as I was very uncomfortable he said since I went through a third party and that I got such a cheap rate he couldn’t give me my money back. Kinda felt like they gave me this room since I got the cheap rate As my headache worsened and I said I guess I have to try another room so up the stairs I went again this time I walk into a sauna the room was so hot and the thermostat had a low battery and wasn’t turning on and found black marks on the bedspread so back down the stairs I go again I told him I don’t even know what to say at this point. He ended up giving me another room. Fan worked, looked all over for bugs luckily didn’t find any, didn’t mean there weren’t any. Tried to get some rest without feeling like something was crawling on me. But this left me wondering if I should still go through third party anymore. And I felt like La Quinta inn didn’t take the roaches in the room very seriously

I’m not too mad with my experience. The property was clean, the staff was super nice and you can tell they try to update the property by painting the rooms. If you or your family enjoy swimming pools, they have a nice indoor set up. I think they also do a pretty decent continental breakfast. I went in there to get some utensils for my dinner, but left too early in the morning to partake.I gotta admit, it’s a little overpriced for what and where it is. This place should definitely be $100 a night, the night that I stayed. More than half the rooms were vacant and there was nothing going on this weekend. The only thing that bothered me were the guests that were on the third floor. They do not stop walking around till about 11:30 at night. Then, did I finally get to sleep. If you’re gonna stay here, definitely stay on the third floor if you want some sleep.

A little worn down. First room on the first floor had stains on the carpet and there was a beetle in the room so they moved our room to the second floor and it was much cleaner. Indoor Pool and hot tub was nice, they provide towels. Breakfast was good and had plenty of options, plus on the weekends it was served until 10. Plenty parking with a gas station next door. Very quite just wish they would take more pride in the cleaning. The elevator needed a little TLC. But overall it was budget friendly and I would stay again if I had to.

Was sad to see it didn’t match with the pictures. The bath tub had mold in the grout. Floors were dusty and paint missing in spots. The noise from the pool was super loud and the door lock didn’t work well.

I greatly appreciated being able to bring my dog along for a small fee for the stay when our house flooded. Many places around were double the price. Thank you!

I was told the swimming pool was nice and warm it was not freezing cold the jacuzzi was not working for a few hours until the electrician fixed it.

The only thing I didn’t like was the fan in the bathroom was too loud.

Overall good service and check in experience. Breakfast was good. Hotel needs to be spiffed up - carpets look tired.

Safe quiet neighborhood!

A lot of loud guests late at night, they did move our room. The breakfast was not edible.

Value, early breakfast availability

Clean rooms great staff

The property needs an upgrade .. the pool area was just ok.. we booked for the indoor pool but it was freezing cold. No one came to clean the pool area the 2 days we were there… the first room we were booked into wasn’t clean enough,so I requested a change. The 2nd room was better.

I got messages about checking in a 3 but could not get into a room until almost 4pm because it wasn't ready.

The pool was closed on my visit so the primary amenity wasn’t available. The room was in good condition but had a very small shower. The Front Desk manager was excellent

Good breakfast & fitness room. Large room, but a little grimy by the “closet” area, and shower curtain had a tear in it. Pool was freezing cold. I asked for a quiet room, but received one facing the freeway and there was quite a bit of traffic noise starting at 5:30am.

thumb up

It was in a quiet area

Everything was dirty or broken. Nobody that worked there cared. Worse hotel ive ever been to. Even the elevator broke and i was stuck in it

This hotel bathtub is so slippery, I fell down and hit my forehead and nose. Bleeding badly

1

The only downside was that the airconditioner wasn't able to keep up with the heat in the room. Room remained uncomfortably warm even at the lowest temperature setting and highest fan speed. Overall, though, good for the price.

Timothy Barker, Santa Monica, CA. Beach Club Outlet Supervisor of The Jonathan Club, Santa Monica. Voted #2 best in America.

Worse hotel i have ever been at we went to the pool area and there was a couple having sex in the hot tub n my 6 year old seen them as well amd the lady had a fish net shirt with nothing under so yeah u can see everything also the room across from us had a dog barking all night so i will never ever reserve a room here or la quinta

Not bad service

Disliked:

There was no power when we arrived. Unable to stay or do anything. Manager was extremely rude.

Excellent property. Great stay.

The breakfast was good.

Great place for the price and amenities

Nice staff, clean room, close to everything.

Great place to stay!

Todo o casi todo estuvo perfecto, solo faltó que limpien la alberca un poco de las orillas, se le quita la mugre con la uña, lo que quiere decir que seria facil con un estropajo darle una limpiadita, por lo demas todo me gustó, pero si lo escogí fue por la alberca y el jacuzzi y me dio asco la mugre de las orillas

Room smelled like marijuana they had a plastic bag over the smoke detector and there were burn marks all around the Jacuzzi tub. Also the shower in the bathroom had pennies and dimes, and they're in a receipt from before the date I even checked it. Also a dead bug.

The only good thing was the beds were comfortable, but everything was dirty; The counter, bathroom, dust and dirt in every corner of the room. One of the pillows was missing the pillow cover and was yellow stained. The carpet felt sticky. Wouldnt stay here again.

The front desk host was not personable nor helpful . he was short in his responses and showed little interest in my request for assistance. He was in a hurry and disconnected. poor customer service. Our room was filthy and had to get a new room. Elevator was broken and no signage was posted until later that morning. I would like to request a reimbursement.

The area is dirty. The property is dated, but clean and comfortable.

We appreciate that it’s dog friendly & like the complimentary breakfast which is very good & has several options. I just wish the numerous bags of garbage left by lazy customers outside of their doors & in the stairwell when we checked in, would have been picked up/removed by the time we left the following day, but wasn’t. :(

There was cockroach in the room and the bathroom

Great time

I checked in around 11 PM after a long travel day and immediately had the worst hotel experience of my life. The front desk woman was beyond rude — no greeting, just threw her hand at me and said “ID?!” with attitude. I had done pre-check-in to make things smoother, and she only perked up once she realized it meant less work for her. First key didn’t work. When I went back, she blamed me for “holding my phone and the key together,” which apparently deactivates it. (Spoiler: I didn’t.) When I finally got into my room… it was INFESTED with flying roaches. I screamed and called the front desk. She answered just to say she was “off the clock” and someone would help me soon. I waited downstairs for over an hour — exhausted, needing rest for a wedding job the next morning — and no one helped me. Meanwhile, other guests were checked in without issue. Turns out she never told anyone I needed help. When I finally spoke with a different employee, he handed me multiple room keys to check out new options — ALL of which were also disgusting. One had roaches under the sink eating old Cheez-Its. Another had a roach crawl up my leg. The last one didn’t have visible bugs but had dry vomit next to the nightstand, brown stains on the walls and sheets, and used towels with mascara still on them. It was horrific. I barely slept 3 hours before my client’s wedding. I asked for a refund at checkout and was told I needed a manager override. Unsaf

Convenient location.

Such a nice and quiet area!

Ac went out and then had to be transferred to two different rooms before the end of the stay. Bagels were not so fresh. Although, each room seemed comfortable and clean.

Very friendly

a

The first room we were given hadn’t been cleaned, there was food on the floor and the window seal. The next room was cleaner but they hadn’t restocked anything so we had to ask the front desk staff for toilet paper. There was salt or sugar in a pile by the nightstand and wall, the drawers for the night stand and dresser were full of crumbs and what looked like a spilled drink, and cobwebs in our room and the hallways. The front desk and breakfast area are probably the only clean spaces.

This was the smoothest hotel check in I’ve ever had in my life. I did the pre-check in online walked in. The lady gave me the keys and it was first floor just like I asked, couldn’t ask for better.

Are 1st room had a blower in it then our second room the door lock hinge was broken., finally the 3rd room had a very loud bathroom exhaust fan and crumbs in bedsheets

Hotel: 8 de 10 es un hotel antiguo pero debo reconocer qur han hecho un esfuerzo por mantenerlo en condiciones adecuadas, algunos desgastes normales. Limpieza: 8 de 10 la habitación tenía un poco de lugares sucios, pero en términos generales nada de que asustarse. Los baños tenían Shampoo y Jabón Dove sin embargo para mi mala suerte los de mi baño se habían acabado y no los rellenaron, tampoco yo fui a solicitar que lo hicieran. Staff: 8 de 10 no habia nadie en recepción y tuve que esperar que salieran de un cuarto donde estaban viendo TV o escuchando radio, sin embargo cuando me atendieron fueron amables. Desayuno: 10 de 10 quizá lo mejor del hotel, un excelente desayuno súper completo que incluye huevos, salchicha, panqueques, frutas, yogurt, cereal con leche, pan Amenidades: 10 de 10 tienen piscina techada (no la utilice) pero si se veía en optimas condiciones de limpieza, también tenían un gimnasio. Ubicación: 10 de 10 excelente localidad, yo la utilice de punto intermedio ya que venía de San Diego y descansamos allí para partir al día siguiente a San Francisco. En general es un lugar al que yo si regresaría y recomendaría como ideal para pasar una estadía.

Amazing have been there more thank twice definitely love it

Front desk staff was not friendly. Ac in room didn't work. It was musty inside room. Parking was limited. Overall just a run down property.

The room was excellent. The water pressure and hot water were amazing! The breakfast was good but didn’t change from day to day (we were there for three days and one day was sausage links the other two were sausage patties that was the only change). The pool area needed attention old and tiles very dirty with lots of buildup.

Close to restaurants and freeway. Spacious bedroom stand alone unit with patio seating. Tight bathroom. Air conditioner loud. You gotta paid for breakfast.

Great!

Ok

Clean. Good.

Easy to find parking, easy access to and from the freeway

Overall, this hotel was a good value for the price we paid. We had a room with a king bed and the room was large and comfortable with adequate amenities. The only issues we had with the room was it had a bad smell when we first walked in that kind of smelled like sewer gas but it quickly dissipated and the bathroom did not have a working exhaust fan. The indoor pool and hot tub area was in desperate need of a deep cleaning. There was garbage on the pool deck that was not touched during our entire 4-night stay and you could tell nothing was wiped down in a long time. The pool water was really cold but the hot tub water was perfectly hot and the jets were pretty powerful. The hot breakfast was really good and there were a good amount of choices. The coffee was surprisingly delicious! If they step up their cleaning game, especially in the pool area, we would definitely consider staying there again.

Check in took forever. Room looked clean enough, nice. Very noisy air conditioner. In the morning as we were packing up, bed bug crawling on the sheets. Creeped us out. The front desk said manager would call the next day. No phone call.

Awesome

Roaches in the room, AC didn't work, fridge was broken. Can't recommend this hotel.

Very good breakfast and comfortable beds.

Ac leaked onto carpet making the room musty and the carpet wet. Bugs in bathtub and around tv. Sheets were never changed.

Clean and comfortable

Clean rooms. Soft beds. Nice staff.

4g

room was good clean and on good conditions, elevator smell so bad and we stay on 3rd floor

Very nice and convenient location, hot tub, and swimming pool were very well maintained

Needs a good interior makeover

We were given a room that was used and not cleaned. Got transferred to a new room, which was not what we wanted (1 king instead of 2 queens) and the bathroom was not clean.

The customer service was poor. The hotel hallways and elevator were extremely dirty. The hotel room itself was -ok-

This used to be my favorite hotel in Livermore. I have stayed here many times for work. This was my final visit as the quality has seriously degraded over time. It is clear that the owner is not investing in keeping this place going. It started minor with the front desk running out of key card slips so I got a post it with my room number on it. How do you run out? Then it was clear my toilet hadn’t been cleaned and the last guest had a bad day. Then the elevator had a strong marijuana odor. Kids played loud rap music in the halls at night. The air conditioner sound like it was on the verge of breaking. The eggs at breakfast were so disgusting I couldn’t swallow them and spit them in the trash. I will be finding a more professional hotel. This place has degraded to budget motel status.

Checked in to find out our room was dirty wasn’t cleaned and then Gave us another room which the keys didn’t work and wasn’t offered and discount or upgraded room was really disappointed

No room cleaning during my stay (3 nights).

the price was excellent!

Regardless, room was small but had fridge and microwave and was comfortable. Breakfast had many options and was always getting replenished. Only hiccup was on our 2nd day- Many guests got locked out with their key cards(us included) and had to have their cards rekeyed. Staff was very hospitable. Many eateries nearby.

Hot tub was barely luke-warm. Water pressure in shower was poor.. The property is a good one and all else was good. But we have chosen this property many times for the indoor pool and hot tub. Sorely disappointed.

Great location.

Desk clerk was rude, ageist and discriminatory as I am disabled. I told her she was rude and refused me service, cancelled my reservation and I had to get another hotel room at Hampton Inn. I called Expedia last night and was told I would get a return call within 2 hours- have not heard back. Called Wyndom customer service and am expecting a call this morning.

Overall this is an older property that is in decent condition. However, things like the shower main control handle falls off, the fan in the bathroom ( which comes on with the light) sounds like it is ready to explode and very noisy, the excersize bike and elliptical need service, makes you wonder who is managing this property or what low standards do they have. My primary issue was the check-in was just poorly recieved. The young lady really needs to be trained on basic customer service, like greeting, welcoming, and covering anything about the hotel (wifi, breakfast hours, where to park, where are the elevators) because in this area she scores a zero. Again, this is just a total reflection on the management and really does not take much to turn around. Of course, caring is the most important aspect.

The water in the spa was cold, there were kids there playing and unattended, the parents were there but not taking care of their children (3) they were turning on and off the spa repeatedly. I thought kids were not allowed to the spa pool. Additionally in room 218 there was a dog that kept barking non stop. Even thought I respolect animals and their owners if a dog is uncontrollable other guests should not be victims of these annoyance. I called the reception to complained about the dog but the receptionist (who was really kind) said she couldn't do anything, i suggested to call animal control or the police. Sad that other abuse the hotel when is pet friendly.

Extremely nice staff!! liked the early check-in procedure so that it was fast when we got there! Clean facilities!

This is somehow bad and inconvenient after been behind the wheel for so many hours. I have to add that I was late for my breakfast but one of the ladies working at the kitchen was really nice to spare one of his yogurts, thank you so much for that because I knew I will spend at least 12 hours behind the wheel again. 💕

The hotel is taken care of well. They had a good complimentary breakfast. The associate who checked me in paid attention to my request to the location of my room, which many hotels ignore.

Wanted to like it…booked to attend a track meet and thought the pool would be something cool for my daughter….we walked in I told my family don’t unpack and we walked out. You can tell it was one of those places they forced to house the homeless during the pandemic…. This place didn’t recover and probably won’t.

Only thing is only 1 ice machine

door to my room locked itself, had to wait 2 hours for maintenance to break down door and fix it. every time we left the hotel we had to get a new key card for room since the card would deactivate.

I’ve stayed in many hotels over the years, but unfortunately, this was by far the worst experience. Our room had a strong, unpleasant odor that resembled a sewer, and we found trash underneath the bed. Despite requesting a crib in advance for my baby, none was provided. The room was also not soundproof, making it very difficult to rest, and to top it all off, there were long hairs scattered across the bathroom floor. My family and I considered leaving to find another hotel, but it was very late and most nearby options were fully booked. I plan to escalate this issue to management, as the condition of the room and overall service were completely unacceptable.

The coffee was good too! Our check in was made awkward by the clerk. As I got to the counter, I was giving him my name. He kept saying that he didn’t know what I was talking about. I had to start all over saying that I was checking in. Then he seemed to get it. A strange check-in!

It was a great stay thinking of booking agin !!!

good hotel, nice staff

The hotel was great, but there were people screaming in the hallways after midnight for about 30 minutes, phone in room didn't work so no way to alert management.

Great place to stay. Close to freeway. Facility is clean, well maintained, and staff is friendly and competent.

Found someone else's trash in room, cigarette burns in bed sheets and old coffe pod in coffee machine.

Breakfast was fair...coffee had no flavor.