Best Western Alderwood
About Best Western Alderwood
Located 3 minutes’ walk from the Lynnwood Convention Center, this North Seattle hotel offers comfortable guest rooms with free WiFi and provides a daily hot breakfast buffet. Flat-screen cable TVs, refrigerators, microwaves, and personal coffee makers are available in each and every room. A seasonal heated outdoor pool and spa are available for guest use. Both the fitness center and business center are open 24 hours for added convenience. Alderwood Shopping Mall is 2 miles away, and Seattle city center is just 16 miles away from the Best Western Alderwood.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally perceived as clean and comfortable with friendly staff. However, it is also frequently described as old and outdated, with some maintenance issues.
- Friendly staff
- Clean and comfortable rooms
- Old and outdated facilities
- Maintenance issues
- 4/5
Nice breakfast, helpful staff.
- 4/5
All basically good BUT the breakfast was really mediocre at best.
- 5/5
Excellent basic hotel
- 1/5
The room had a terrible smell and there was nothing done about it. Breakfast had very few options for those don't don't eat pork. They did provid3 parking for a box truck which was excellent
- 4/5
We have stayed at this hotel 3 times. The staff is helpful, the rooms are clean, the beds are comfortable and the breakfast is good. We also like that the check out is at noon. I 'd rate it 7 out of 10.
- 5/5
Good stay. Convenient. Affordable. Good breakfast. Helpful staff, especially James at breakfast: refilling serving line, going table to table refilling coffee, and clearing tables quickly.
- 4/5
I had a good state except the bathrooms are impossibly small and have terrible toilets.
- 2/5
HOPE TO GET FULL DEPOSIT REFUND ASAP AND A WRITTEN REPLY FROM YOU WILL BE APPRECIATED . ''CUSTOMER ''
- 4/5
Couldn’t find an ice maker
- 4/5
Everything else was great. The staff is friendly and helpful, and the rooms are neat and clean.
- 4/5
And then elevators smelled like hot, old electrical wires. Everything else was great though.
- 3/5
Lots of walking noise from upper floor. No noise barriers in between the floors. Availability of hot beverages like coffee anytime. Breakfast was ok, but could have been better with a bit more variety of pssteries
- 5/5
clean rooms and front staff very friendly
- 4/5
The hotel is dated but still very clean. The breakfast was ok, we made it work but it wasn’t the best. The elevator did not work which was inconvenient. However our stay was pleasant and comfortable.
- 5/5
Very clean
- 5/5
Always come to this hotel when we are in north Seattle area
- 5/5
People smoking right outside the main entrance.
- 4/5
We really enjoyed the property, it is an older property, but decently maintained. It had most things that we needed, including the wonderful breakfast in the morning. Probably the biggest miss was they do not have modern TV’s.. Tje one’s they had did not let us use our Netflix as we do it every other hotel.
- 5/5
Was a convenient location for the things we needed to do in that area. Hotel was clean and decent. Only downfall, be cautious making a left out of their parking lot...scary!!!!
- 4.5/5
Always enjoy the great staff and easy atmosphere
- 4/5
Very good value, handy location. Staff were helpful and friendly. Large room, good wifi.
- 4/5
Clean and friendly staff
- 4/5
There wasn't anything that I disliked. No complaints at all.
- 4/5
everything nothing
- 5/5
There was a variety for breakfast, and the breakfast staff servers were kind. The room was clean and was good for the one night we stayed. There were a pool and hot tub but we didn't use those facilities.
- 4/5
Bed wasn't very comfortable!!
- 4/5
Clean room at a good price
- 4/5
Breakfast is one of the top hotels iny eyes staff is friendly and the rooms always emaculate only down fall is they don't except cash well it's not a downfall inconvienence
- 4/5
Great price for a room, good location and nice breakfast Street side is a bit noisy
- 1/5
Our room smelled and we had asked for a non-smoking room.
- 2/5
The WIFI did not work the entire time we were there. One of the elevators were out of order. The breakfast was NOT good at all it was runny eggs, steamed rice and barely cooked SPAM, the regular batter for the waffles was empty, they did have chocolate waffles but the syrup was and we did not go late for breakfast it was 8:00AM. We would not stay here again and would recommend this hotel.
- 3/5
Staffs were very kind, but wireless was not connected for three days. When I asked, they didn't know the reason. I believe that wireless will be not connected forever and resident's will be asking the same question at the moment.
- 5/5
E
- 5/5
Good breakfast option. Comfortable beds.quiet area.
- 4/5
The included breakfast was quite good and restocked frequently.
- 5/5
Comfortable
- 3/5
Hotel is just Ok. Fitness center is the worst I've ever seen. Breakfast was "meh." Items not replenished in room. Had to keep asking for more coffee
- 5/5
Great Breakfast
- 5/5
Breakfast was excellent. The breakfast room was clean and staffed by friendly and helpful folks.
- 5/5
Our favorite amenity was the cold fresh lemon water and breakfast changes. Thanks for a nice stay!
- 4/5
Room was clean but tired looking. Needs an update. Average hotel but staff is amazing!
- 3/5
During our four night stay there was a maintenance problem night 1 which was taken care of the next day. Night 3 the room cleaning was not done until after our return to motel. We were gone the entire day. Night 4 no cleaning was done at all.the
- 5/5
There are numerous places to eat and shop in the area. Most are very close by and easy to get to. The hotel breakfast was delicious and had a variety of different things to choose from. The hours were great. We didn’t have to get up and moving especially early just to eat! One minor inconvenience was that our tv remote did not work when we first tried it. We traded it for a different one and that one worked just fine. The second day, the batteries died in the new remote. We got new batteries from the front desk. We actually got two sets and replaced the batteries in both remotes. Both remotes then were working just fine. So if you have similar issues, it could just be batteries! We will definitely be back again. This place has not disappointed us yet…
- 3/5
Room reasonably clean and quiet. Location convenient.d Wedged between service rooms and (back of the bus unappealing) entrance for maintenance workers.
- 5/5
Breakfast was good. Location was convenient
- 5/5
Everything is excellent. Thank you.
- 5/5
We had a clean room, staff was courteous and helpful, breakfast was better than most hotels and hot tub felt great after a long conference day!
- 5/5
Great breakfast always .
- 5/5
Fresh hot breakfast, friendly welcoming staff.
- 1/5
Very rude staff
- 4.5/5
My room was right next to a stairwell . . . Very noisy Other than that very good overall in all cats.
- 5/5
Delicious breakfast with healthy choice options. Fresh and well prepared. The attendent, James, was exceptional, pouring coffee for customers and actually serving them at their tables and asking if he could get them anything extra. He's very observant, and when the coffee table was crowded, I left to get coffee later. He observed this, and came and poured me coffee personally. I mentioned that this person deserves a raise, and would do well with a promotion. I had dined at The Keg the evening before, and the service was inferior to this Best Western's staff.
- 5/5
..
- 2/5
Had a dog in the room next to us that barked from 10pm until around midnight. Front desk finally called the owner but did not give them a timeline that they had to be back. When I asked they said they would call them if they didn’t return in 30-60 minutes. Then the front desk called my room, even though I walked down to the front desk and told them my kids were asleep when I made the complaint. They offered to switch my room but my kids were asleep. So my only options were to listen to the barking or wake up my little kids and move rooms.
- 4/5
The breakfast was over the top amazing and fresh with comfortable and clean dining. I've never stayed anywhere with so many meal choices and variety with so many coffee options. The staff were thoughtful and curteous and the information provided to navigate the premises was great. The gentleman working the dining room even walked around to topoff/refill your coffee and he even served my mom a coffee while she waited for me to get her plate to her. 💜 The ADA room even provided a separate shower seat! So many ways to get into the building safely and many card accessible restrooms in the hallways as well. Would definitely stay here again. The ADA room could use a bar near the bed since the bed was much higher than 19 inches as described on the website. Other ADA access points were fantastic!
- 1/5
1. The original Expedia price quote was $107. 2. The hotel would not honor the Expedia quote and said the room would cost $119. 3. After logging into Expedia the quote became $96.
- 3.5/5
Clean space, rooms are big, modern and comfortable, hot tub is amicable Could not connect to WiFI internet from my room. Reception offered a room change
- 5/5
Pool and hot tub were not in service
- 5/5
Great beeakfast
- 4/5
Nothing
- 3.5/5
Beds were really hard.
- 5/5
The bathroom and shower for wheelchair access was nice and big. Great breakfast. This room had the special ada bathroom/shower.
- 5/5
Clean, convenient, good breakfast.
- 5/5
Clean room and for extra pillows, friendly staff, hot breakfast, check out 12 noon which is nice for us people who like to sleep in a bit. Didn’t go in the hot tub but it looked nice. Will stay there again.
- 3/5
Room, beds were uncomfortable and and the building could use a refresh as it’s dated
- 5/5
I liked it.
- 5/5
Great
- 5/5
Room was clean but a little smaller than pictured. Staff was friendly. The area was quite but close to the freeway.
- 3/5
not recommended
- 5/5
Clean and close to shopping center
- 5/5
I liked it.
- 3/5
I wish they had some mix fruits and maybe oatmeal too.
- 4/5
The wi-fi was abominably slow (0.91 Mbs) download speed. The pet fee was 50% of the room cost. That is exorbitant. Everything else was good..
- 5/5
Great room
- 4/5
Clean and comfortable. Decent breakfast included. It was so loud, the hotel was hosting a group for a tournament. Bring earplugs as the walls are thin.
- 2/5
I would give a higher rating if my truck wasn’t stolen from the front of the hotel!
- 5/5
Clean. Quiet. Good breakfast.
- 2/5
The breakfast was ok, some food was cold and hard . I’m super bummed that both the fitness center and hot tub were closed, which is the only reason why I booked this hotel was for those two things .
- 4/5
Nice older property. WiFi was awful
- 3.5/5
Breakfast was great, room was clean, staff was friendly. Thank you! my only complaint was the tv remote did not work great as it didn’t change the channel on demand and would lag while changing channels.
- 5/5
Clean property but how i wish there are water bottles in theroom already
- 4/5
Bed was a bit outdated and ac unit very loud
- 4/5
very convenient room is comfortable and clean
- 5/5
Nice staff members, explained the amenities (which are great) at the front desk. Nice breakfast of sausage patties, scrambled eggs, muffins etc. The bathroom door was locked and I had to have my room exchanged at the beginning, otherwise, very pleasant stay
- 1/5
Do not stay. Found multiple bedbugs in my stay. Notified property but no response.
- 4/5
The room was nice and clean. It was a large enough room to relax in and enjoy my two days there. It was comfortable and nice and quiet. I read great reviews of the breakfast and I was looking forward to it. Unfortunately I was disappointed with the spread. I opted for the waffle machine but the waffle mix was overly watery and the waffles came out weird. Not entirely edible. The baggles and bread were good enough for toast. The best thing was the coffee and I had plenty. The people at the front were very nice with the exception of the woman who checked me in. Overall my experience was very good and I will come over and stay here again on my next visit to Seattle.
- 4/5
The room has a little smell when you in, but you open the air condition is fine.
- 5/5
Staff is great. Comfortable bed and good clean refrigerator and coffee in room. Outdoor pool and hot tub. We love the mini waffles (did not have fresh fruit for breakfast) Would stay again
- 5/5
Bring your own water, if you aren’t a member of Best Western.
- 5/5
It was good
- 4/5
The breakfast was great!!!
- 4/5
Good for overnight stay and cheap with breakfast
- 4/5
Staff was excellent. Room was clean, comfortable. Nightly rate was very reasonable.
- 4/5
Clean, beds are comfy needed more choices for breakfast though
- 5/5
Great room, very clean, great location 👍
- 4/5
Great the food was good we would of liked some hashbrowns.would of liked Mrs Butterworth syrup. I did not like the way the deposit works. It did not like how I never saw it back in my account. I was told it's like a post deposit.
- 5/5
Beautiful!
- 5/5
Clean room. Great breakfast
- 5/5
:)
- 5/5
The staff
- 5/5
Room was spotless, the staff was courteous, and the complimentary breakfast was great!
- 5/5
The stay was great
- 5/5
Great staff lost my wallet and they gave it back
- 2/5
Room was old, elevator not working, breakfast was bad, not that good of a stay at all.
- 4/5
Staff, clean room and coffee/tea set up in room.
- 5/5
Great stay! Clean room, staff were great!
- 4/5
Amenities, courteous staff
- 1/5
If you experienced what i did. You would fire her on the spot.
- 5/5
…
- 5/5
This is our third time here and we love it. The beds are awesome the rooms are clean and the staff is friendly and knowledgeable. And it has a hot tub!
- 5/5
Friendly staff and a tasty breakfast too! What’s not to like ? oh and the bed was nice and firm!
- 3/5
Everything fine except that had no WiFi in my room. Was offered another room but declined and accepted a 25% discount instead.
- 4/5
Hot tub/whilpool The staff in the morning, not friendly at all
- 5/5
Breakfast was very good.
- 5/5
The receptionist was great and helped us get a better room with larger bed when asked. Breakfast was great also with good service. Location of the hotel is convenient to Alterwood Mall for even window shopping and walking.
- 4/5
Everything was good, the staff was very
- 5/5
Nice clean and close to everything.
- 4/5
This is a conveniently located BW that is always clean and generally has good room rates for the location. We stay there a lot for trips between northern WA state and visiting family in the Seattle area. Rooms are always very clean, bathrooms tend to be a little dated but OK, usually pretty quiet. Recommended as long as you're not expecting a newer, higher end hotel
- 5/5
Comfortable. Great breakfast. Great spot to all the places we needed to go.
- 4/5
We loved the area & the hotel staff was friendly
- 5/5
Clean & comfortable room. Great staff
- 5/5
It’s a nice place
- 5/5
Nice staying experience
- 1/5
Extremely squeaky floors with loud noise from normal upstairs walking. Wi-Fi was not working, and the room smelled. The staff looks miserable.
- 5/5
The room was nice and comfortable. Big bed, soft sheets and towels, nice pillows, big tv. The tub worked great. A couple spots on the walls that bothered me and the washer pressure in the shower wasn't the greatest but overall everything was clean. Breakfast was decent. I would definitely come back again.
- 5/5
Perfect room-location-breakfast
- 5/5
Yes
- 5/5
Great service, good location, and room was clean.
- 5/5
Every detail was great. I will book them again
- 3/5
We believe the romm hadn't been used in a while and both my wife and i ended up waking to bug bites on our bodies. Not cool.
- 4/5
They need to update the look on the outside of the building. Besides that my stay was great. I come here a few times a year and the jetted tub room is pretty sweet. It would be nice if laundry was free and if they would fix the washers. Lastly breakfast main dishes are different daily and the eggs with cheese are the best I've had in my life! I will still be coming back. Thank you!
- 3/5
I didn't have the breakfast so no rating given. Staff was very friendly. My knock on this hotel was the cleaniness. I found a couple of dead roaches in the bathroom. Then I was making my coffee in the morning and the maker still had an spent pod in it.
- 5/5
Staff were friendly and efficient during checkin and breakfast.
- 5/5
Staff was helpful
- 5/5
Clean, convenient, good breakfast, quiet.
- 5/5
Very clean room and excellent breakfast!
- 2/5
The room was dumpy carpet, really difficult to breath in fresh air. The bathroom was very small and the synk was outside the bathroom with few supplies. The staff people were good.
- 5/5
Quick and fast
- 4/5
Hlof
- 4/5
Quiet Location, comfortable bed.
- 4/5
Although there were a lot of choices for the breakfast menu and a lot of food, there were very little in healthy choices. Example: Maybe instead of all the different white bread options, some bread choices with grains for example.
- 5/5
Great staff, excellent service.
- 5/5
Clean room. Great staff— friendly and helpful. Keisha at check-in was great and I really appreciate James, the cook, taking time to talk a bit. This morning’s checkout clerk was great as well.
- 5/5
It was great
- 5/5
I like that the property is not unique. This place may be the most especially straightforward hotel I have ever found. I was impressed by the efforts that K. made to help me feel welcome during check-in.
- 3/5
Staff was great the room however needed some maintenance. Wi Fi did not work and there were nails sticking up from the floor that were a safety hazard. If it wasn’t for the friendly staff I would have given the hotel a 1 Star rating. Please help the staff with some basic upkeep and maintenance of this older building.
- 4/5
Room was clean! Staff..great! Front desk agent let us check in early which we really appreciated...we were on our bike so always nice to be able to get into the room and drop some of our stuff off to make some extra space and go do some sight seeing! I really like the breakfast. It was delicious...bacon..eggs...potatos...waffles and way more to choose from..goes until 10AM too which is really nice. Most hotels only go until maybe 8AM. And same as checkout time at Noon! Later than most hots we stay at. Keep up the great work! Will def. stay here again when going to Seattle.
- 5/5
Staff were friendly and helpful. We had an issue with the doorknob for the bathroom door (it broke off about 5 mins after we got there) and they had a maintenance person there to fix it within 15 minutes. Room was clean and well laid out. A lot of road noise from the busy street out front.
- 5/5
Awesome
- 5/5
Nice
- 2/5
Your supposed to be dog friendly, staff asked several questions that violated HiPPA rules,charged extra 40 for fog plus $150 extra deposit. The next morning i spoke to the clerk it was refunded. Ill never dtsy at s best Western again
- 5/5
Loved everything .
- 4/5
Pretty clean, but I’m extremely picky. When I booked the room I received a confirmation for an accessible, 2 Queen Beds. They sent a message afterward saying no 2 Queen Beds are not available. That angers me because we had to book a non-accessible room. All bathrooms should have bars near the toilet.
- 3/5
The room wasn't spotless. It should have been aired out, and we found cobwebs on the remote. Other than that, the hotel was generally clean. The front desk staff were friendly and helpful. The breakfast offerings were better than many places at the same price point. What the staff doesn't have control over is that the construction of the building was lower quality, and sound travels through the walls and hallways. Overall, this place is okay, not great.
- 4/5
check in was smooth and quick. staff friendly, the room was spacious and comfortable. we will be staying again, a great price for what we received.
- 5/5
Friendly staff, quiet, comfortable bed
- 5/5
👍
- 4/5
The staff is excellent, the room is clean, but the complimentary breakfast is somewhat disappointing.
- 5/5
Good stay.
- 5/5
Everything went smoothly
- 5/5
Clean, safe, and friendly staffs with great customer service.
- 1/5
The check in at the front desk was a little unprofessional. Front desk manager was kind of short when asked question about the dog policy. Between you and the hotel the customer really needs to know if the hotel has increased there dog stay prices. We would not have stayed here if we knew upfront the prices had increased. We also never got our refund from you when we had to cut our day short a couple of stays ago. The hotel refunded it but you did not.
- 5/5
Nice
- 5/5
Staff was all very attentive, there was many dining options within walkable distance. The night we checked in there was an issues with our first room and a water leak we were quickly moved into another room and given a bigger sized space. There was a wide variety for The breakfast. Also enjoyed that it lasted till 10am not having to wake up so early to enjoy the amenities.
- 5/5
Great breakfast
- 5/5
Good breakfast buffet
- 2/5
Rooms were old and musty smelling. Bed was in horrible shape with terrible pillows.. Worst part staff working the limited breakfast was using bare hands stocking pastries and breads. Super unsanitary!
- 4/5
This is an older hotel that is a tad tired; however, it is clean, free parking, convenient and the staff is extremely friendly and accommodating. We stay here often when traveling through.
- 4/5
No opinion
- 4/5
staff at front desk and breakfast are very friendly. location is conveniently located near Aldwrwood Mall. property is a little old. not sure if it's the bedsheet or not, but been a bit itchy the whole night and didn't sleep well.
- 5/5
Nice hot breakfast, has bacon every other day. Great location that is convenient to most attraction locations. Room is clean and, more spacious than some other BWs we stayed. Bathroom space is well arranged. Friendly staff. Overall great experience.
- 5/5
My experience at this property was excellent! The staff was very friendly and helpful. The room was clean and beyond what I expected. I will be staying here again and referring all my friends here.
- 4/5
Good place
- 5/5
We loved staying here. It was clean and nice. All of the staff were very warm, welcoming and helpful.
- 3/5
NA
- 3/5
Very old building that needs extensive renovation.
- 5/5
Good breakfast
- 3/5
Facility is dated, especially bathrooms. Pool are is weak as is the dining area. Decent stay nothing exciting.
- 4/5
Ok
- 5/5
Hotel is clean and quiet. Check in was very professional and friendly.
- 5/5
Alternately we had a problem with a damp bed pad under the sheets. That should not have happened.
- 4/5
Nice area
- 2/5
Property was run down and the fridge did not work.
- 4/5
Comfortable stay. Excellent service at the front desk. Hot breakfast was very good and we really appreciated non-dairy milk for our coffee.
- 5/5
This property seems to have been recently renovated. The rooms, staff, service were far more than expected for a 3 star hotel!
- 4/5
Great
- 4/5
Breakfast was fantastic, eggs, bacon, yogurt, waffles, lots of choices. The guy in charge of breakfast was wonderful. He wasn't there on Friday and it wasn't as good. Our room was never cleaned on Thursday. I had to go down and get fresh towels etc. Just got a sorry about that remark.
- 4/5
Great customer service
- 5/5
Very nice stay I was able to check in early and noon check out is a nice time. Comfy bed and great location.
- 5/5
Nice room, made up every day. No complaints .
- 3/5
Check in experience is slow. Breakfast is good
- 5/5
Excellent customer service and comfortable stay!
- 5/5
First time staying here, and it was great. Very convenient to freeways, smooth and friendly operations, great room. I visit the area often, this BW will become my new go-to first option.
- 5/5
We were pleased with everything about the facility.
- 5/5
Great place to stay at
- 5/5
Breakfast was awesome. Bed was comfy.
- 3/5
The room, common areas and parking lot were clean. This is an old, rundown building. The carpet is old and gross. Even though my room and bedding was nice and clean, there was a strong odor of urine in my room. That stressed me out and made me run out of there by 6 a.m. I didn't feel safe in the area. Any staff I interacted with, were very pleasant.
- 5/5
It was a wonderful stay. Comfy bed. Stayed 3 nights.
- 4/5
Breakfast was really good and staff was very helpful!
- 4/5
Easy check in/out.. convenient location
- 5/5
Nice
- 5/5
Breakfast is nice. Staffs are kind. I also liked the non skid mat they provided in the shower tub.
- 4/5
This hotel is small, and located on the busy spot but has the essentials to spend the night near Seattle. I’m leaving this review just to emphasize that service person at breakfast was really nice and made me feel welcomed. Reception people were ok.
- 1/5
When we arrived, they couldn't offer us a keycard and told us we had to stay in our rooms until it was time to leave. We had a dog with us so that was terrible. In the morning we packed up to get to the continental breakfast which was closed down an hour earlier than advertised. Messed up the whole day. When we called to complain the hotel and hotel.com shifted blame back and forth with no offer to fix the issues. NOT A GOOD EXPERIENCE!
- 3/5
Good location, comfortable bed. Walk outlet and usb outlet did not work, therefore limiting use for charging electronics. Bathroom old and outdated.
- 4/5
The breakfast, however, was disappointing. When I asked about gluten-free bread, I was told it was the one labeled “Wheat Bread.” That’s not gluten-free, and it made me question whether staff understood what gluten-free actually means. I’m also doubtful that the waffle mix they claimed was gluten-free truly was. On the plus side, the front desk staff who checked us in was amazing — friendly, professional, and very helpful. Unfortunately, checkout was the opposite. The woman at the desk seemed annoyed and not very friendly. Overall, a nice hotel with some real strengths, but the breakfast quality and staff training around dietary needs need improvement.
- 3/5
They had to switch me to three different rooms as the first bathroom had feces on the toilet and blood drops on the bathroom floor. The second room had a dirty toilet as well. (Old, but also had not been cleaned). The third room was clean but older and more dated than the first two. The housekeeping staff also did not perform turn down service on our second night there?! When I called to ask about it the cleaning staff had left and there was nothing they could do. The rest of the stay was fine but it was not a great start to our three day stay I did take photos but I will spare you. Hope this was just a bad day!
- 5/5
Great staff. The breakfast staff were so helpful and Amazing. Thank you
- 5/5
It's an older hotel but seems to have been renovated in the last 3-5 yrs. It's clean and close to lots of restaurants. Staff was friendly. They were changing all of the locks on the rooms to a more modern lock.
- 5/5
Great
- 5/5
Great location easy access to Sound Transit and downtown Seattle. Would stay here again!
- 4/5
Staff was very friendly. Breakfast offered plenty options all rated good. Unfortunately, the system was off and we could not get a key to access the room.
- 2/5
We opted for the large king room. Upon entering our room we need to use the toilet and found it would not flush. We went down to the front desk and were informed that the maintenance person was gone for the day. I asked if we could get different room and was told there were none. We spent the night and had to run from the 3rd floor to the first floor to use the restroom behind the main office. When we went to bed we found deep hole in in the mattress. That evening I stopped by the front desk to see what could be done. Was told nothing. I asked if the maintenance man could come and fix the toilet in the morning. They said they would have him come up in the morning by 9:30 am.that did not happen. By 10:30 my wife went to the front desk and a nice young man named Leroy found a room just down the hall and helped get our luggage moved. We were not happy with staff other Leroy. The others should be fired. Just a side note, I have trvelled
- 5/5
While an older space it was very clean. Breakfast was good. Pool and hot tub nice and clean. Staff was efficient and helpful. My biggest compliment is how they serviced our room during our stay. Exceptional, I haven't had that kind of service since prior to covid. Fresh towels surfaces wiped down beds made. Perfect 10/10. Also super convient to light rail shopping or Edmonds waterfront.
- 5/5
Everything was great. Enjoyed our stay.
- 5/5
close to my activities
- 5/5
Very relaxing and staff was great!
- 5/5
Super !
- 5/5
Amazing staff throughout. Hotel clean and hospitable. Will definitely visit again. Great family friendly. Breakfast great and warm throughout.
- 5/5
Friendly staff and very accommodating
- 4/5
Everything was very clean, and the staff was exceptionally helpful. The breakfast was average for a "lobby" breakfast, but there was coffee in the lobby 24 hours a day. One of the two elevators in the building was out of order awaiting apart, but overall we were treated very well.
- 5/5
Our stay was great. Friendly staff, clean, spacious room, conveniently located near the highway, shopping and restaurants. Hotel is outdated, but that doesn’t matter to us.
- 1/5
La plancha no tenia tapadera y el primer cuarto que nos dieron no tenia agua en el bano
- 5/5
Front desk was excellent!
- 4/5
bathroom needs a makeover
- 5/5
everything was good, except we had to wait 2 hours past check in time to get our room.
- 3/5
Very limited breakfast items the first morning. No Eggs, bacon or pastries. Wanted to charge $25 for 30 minutes early check in with even asking my name to see if a room would be available.
- 5/5
Wonderful breakfast, very kind staff, and lovely room! The pool was a hit too!
- 5/5
Great staff, great room, and great place! Thanks for a wonderful stay!
- 4/5
Comfortable bed, good size room, Nice TV w/ lots of channels to relax to before bed. Walls were a bit thin, shower was ok.
- 4/5
Good value and location
- 3/5
The lady that was on the desk when we arrived was cold and impersonal.
- 5/5
Great breakfast food and staff.
- 3/5
Older hotel was clean but could only use one elevator to 3 Rd floor because 3rd floor button didn't work was a maze to walk through the halls. Room was super hot when we arrived and could tell by smell no one had used it for a while.
- 4/5
Convenient location and good amenities. Was a quiet night ad well. Perfect for a quick overnight trip
- 4/5
Booked this last minute due to another hotel that was absolutely horrible. Staff was polite and accommodating. Room was perfect for what we needed.
- 5/5
I was greeted by two very friendly staff working Thursday night 5/29 who got us checked in and made us feel super welcome.
- 5/5
Like always great service love this place
- 5/5
I liked the location of the hotel it was located within a fair distance of the mall and several good restaurants in the area.
- 3/5
The breakfast was great! Hot tub was cold. Room was old and dated, and in need of a makeover. The hotel hallways were narrow and dark. Parking was free. For a couple nights near Seattle this was cheap hotel.
- 5/5
First time there...will be back!
- 5/5
Very nice and convenient for our trip
- 5/5
Enjoyed everything,very happy!
- 5/5
great facility and service...and breakfast
- 5/5
I recently had a delightful stay at this hotel. The staff was exceptionally friendly and accommodating, making the entire experience welcoming. The bed pillows were incredibly comfortable, ensuring a restful night's sleep. I also appreciated the convenience of having coffee available right in the room, which was a great way to start my day. Additionally, the hotel's location was very accessible, making it easy to explore the surrounding area. Overall, I highly recommend this place for its excellent service, comfort, and convenience.
- 5/5
Love it here, we stay atleast once per month.
- 5/5
We were in Seattle to see and hear "Tosca" at Seattle Opera. With post-opera traffic and all, we returned to the hotel around 11:45pm and were in bed by 12:15am or so. We wish we could have enjoyed our stay longer, but we had to return to Bellingham on Thursday. We enjoyed a very nice breakfast downstairs, and it was great. Of course, we'd stay there again!
- 4/5
It would have been nice to have the hot tub open until 11pm instead of 10pm. By the time we qctually got to the hotel, it was closed and couldnt enjoy it. We could have stayed somewhere cheaper without one and most likely will.
- 1/5
When I checked in, I was shocked by the rude, unfriendly and aggressive attitude of the person and I couldn't believe his attitude. The air conditioner in the room was not working because the controller display was broken. It was a really horrible place and experience.
- 5/5
Staff very friendly. Hotel was clean and we'll maintained.
- 5/5
Clean room and good breakfast and polit staff
- 3/5
Its very dated. You can hear the water running through the pipes in the walls. If you are sensitive to noise then do not stay here. Front desk was often
- 5/5
Clean and convenient
- 5/5
It was excellent, coffee was the breakfast was good the staff were friendly and professional. Only the elevator was the scary part the door might shut or not when on the bottom floor did not trust it. The bed was also very comfortable. The rates affordable
- 5/5
Very good
- 5/5
The breakfast had many options and there’s tea and coffee available all day! The bed was comfy. Staff was responsive
- 5/5
Great service
- 2/5
Everything was good except for the policy of charging additional $25 if checking little early, when we arrived at 3:00pm while the checking time is at 4pm, and the room is available. I would understand if I arrive like 11:00am or earlier but it was just an hour away. What about we check out early, do we get some of the refund? Best Western should change this policy for people checking in just 1-2 hours earlier, if there is no refund for checking out early!!!! There should be two way streets not just one way. This was my 3rd times stayed at this hotel, there was no issue for the last two times except this time.
- 5/5
It was THE best free breakfast I've ever had at a hotel. And better than a lot of paid breakfasts. I was very impressed.
- 5/5
This is the second time I have stayed here. Staff is super friendly and helpful.
- 5/5
I would suggested an update to the elevators and perhaps updating the hallways decor.
- 3/5
Property is older and a bit tired in respect to rooms, carpets, tile, etc...
- 3/5
Rooms are okay. Beds are comfortable and bathroom was clean but super small. Lots of carbs at breakfast and hotel is not eco friendly at all.
- 4/5
My stay has been great so far. Thank you, Best Western. I will be letting others to stay here for future reference.💯🎊