Aqua Hotel & Suites

This is a budget hotel in great location. I would compare it to a motel 6. Only thing different was white bedding instead of those cheap floral comforters in the motels. There are no lights in the room, only desk lamps, bathrooms are dirty and everything in them is old and barely working. It looks a lot better in the pics. If you need a cheap place to stay and are not a hotel snob, this is for you.

The room that I stayed in the bathroom needs remodeling in the shower plus curtains. Overall, for a solo traveler in a budget it’s a good deal and the hotel has a great location.

I was charged TWICE for amenities. Once when I booked and a second time when I arrived. They claim Travelocity withheld the payment to them and made me pay it again before giving me my room key. Thanks Travelocity for Fu&king up the booking. Cost me an extra $106.

The staff was so nice, professional and helpful The room lacked amenities such as counter top or table for the bathroom No space for toiletries The toiletries were bare basic No coffee/tea pot or sink in the room The room decor didn’t look as retro as pictured Looked more dated

If you going to go to cruise from Miami and plan to stay one or two nights -- this place for you

No parking. Public lot down the street

Manager y de paso pague desayuno para dos personas y me dieron uno porque la reserva era para una persona pero pagué para dos desayunos

The experience with the front desk was very disappointing. The administrator argued with me multiple times, first giving us one room and then trying to change it. There was also confusion about breakfast — we were told different things and it felt very unprofessional. When we decided to leave, the staff was not surprised at all, which says a lot. Unfortunately, we were not refunded for the two nights we had booked. Overall, this was a very negative experience, and I would not recommend staying here.

Great location. Helpful staff.

Na

While the room was clean to the naked eye I found a bug on the floor in my room, a roach to be specific. I had to kill it. That shocked me I couldn’t believe my eyes. Also on the website it mentioned they had transportation from and to the airport and that they offered chairs on the beach. None of that is true. When my room key was deactivated for no reason (by the way this happened several times during my stay. !75 the first time it happened I called over 20x before I finally resched someone. And when I did she was rude and short regarding the situation. Overall I won’t be booking again and I don’t recommend.

Very good location

Probably the greatest hotel I’ve ever say that. You walk in and it looks a little bit shady and a little bit old, but the rooms are extremely spacious worth the money in the best location in all of Miami and I had a very amazing stay right next to the Lowe’s and on Collins Avenue had an amazing trip only spent $200 a night and I had a great time!

The location is good, and the only nice amenity is access to the beach, including beach towels and two chairs.

Location was Great staff very helpful. We could hear talking from the room next door and our side late into the night.

No coffee in room or lobby. There were also no glasses in the room.

The room was ok, beds hard as can be, no on site parking and it's $160 to park overnight in a ramp. The shower area was gross, doors peeling apart, no fan in bathroom. Check in online is difficult and doesn't work, then the door is locked so you can't even get in to the desk and the desk person doesn't unlock or open it for you unless you're dressed with body parts hanging out. Then this morning we are leaving and the cleaning staff are blocking the door, standing there on their phones not getting out of the way. Only 5 TV channels if you're traveling with kids. Walls are paper thin and was bright all night long. For the $330 price of this room, I would have expected a little more.

Great place to stay , no complaints

Was double charged for the $109 “resort fee”. Up to me to try and claw it back from Travelocity. Digital key only worked for about 12 hours. Then they had to issue a physical key card. Remote control for the TV didn’t work. Had to get the hotel staff to come and physically turn off the TV so I could go to bed. The room was cold. Had to go to the front desk to get that fixed as the remote control for that didn’t work either. Soap dispenser in the shower is installed so as to prevent you from getting any soap or shampoo. Hotel staff was very polite and helpful but what a Cluster Fu&k. Everything was a hassle. Will never stay at this hotel again.

Great location! Place has unlimited potential. Just needs some remodeling. TV ridiculously small, no coffee pot, and the bathroom was old and needs updating. Place needs a good renovation to make things work…metal strips on the door, doors difficult to close, no towel bars in the bathroom, tiny sink…

It was a great staying here. It was easy to get it in if you follow directions because theres is not a person to check in everything is through you phone and apps. My room was clean but it would be better if they make few change or upgrades.

Did not have a mini fridge in the room, Room furniture was missing paint, the door did not close fully to the outside unless pushing hard on it, no pool as said, no resort amenities but towels that were very thin, no am breakfast, couldn’t hold luggage on last day, overall not a great place to stay and very pricey for what we got

Room and building are old but Very nice indeed. Also close to the best dining and shopping on south beach. The parking garage is a very short walk.

It's at a great location near stores, restaurants, and the beach. They have a good check in process for after hours, and they fulfilled a request we had that we appreciate very much.

Breakfast, location and staff were fantastic! Rooms are little outdated, but for the price is very good. 8/10. Hair in the shower... happens, dust here and there. Again 8/10

Very clean property in a good location

The room was very clean and the property very clean. The staff extremely friendly and helpful. But this property is extremely worn down. Great location……if you want to walk to any of the Miami vibe and only 2 very small blocks back from the wonderful beaches

Did not enjoy a single thing about this property. Staff were un attentive, unreliable and not welcoming. The hot water was out and there was nothing they could do about it to accommodate. The AC was on full blast and they did not know how to operate or turn it down, so I had to request a few more blankets to sleep somewhat comfortable through the night. It was a horrible stay. Waste of money. Did not enjoy a single thing about this property. Staff were un attentive, unreliable and not welcoming. The hot water was out and there was nothing they could do about it to accommodate. The AC was on full blast and they did not know how to operate or turn it down, so I had to request a few more blankets to sleep somewhat comfortable through the night. It was a horrible stay. Waste of money. Will not be returning. Please do not stay here.

The courtyard was cute

The room was neglected, the walls were stained, the sofa in the room was dirty and unusable for sitting, so we used it to put our suitcases on. The faucet in the bathroom was broken and difficult to use. Finally, I asked for help regarding the tax refund, and each staff member gave a different answer. Moreover, even the employee who responded via Booking.com gave a contradictory answer to the one they provided through the system.

The location. We lost power for an entire day and night. When we checked out the power still had not come back on.

Breakfast was by voucher in nearby restaurant. Voucher was expired! Hopefully manager can arrange for a refund.

Dirty and old

Location good. No breakfast provided.Wallswerein poor condition Needs to be painted badly! Furniture all old and wood showed thru paint. They 4 sun lounge chairs upstairs on patio. All were rusted, broken and with torn fabric . With broken crossbars, you couldn’t sit in them unless you are petite.

Thank you for everything and amazing service specially Santa

There was no coffee in out room.

Terrible check in progress and party was going on till 3 in the morning in the patio and kept me up all night. Management should of stopped it

location no breakfast

Rooms are old and needs maintenance. Too much of the Room freshener sprayed by the cleaning person which made us suffocate during our stay.

I would give a zero if it was available. Horrible hotel. Online it looked beautiful but in person it was like the Bates Motel…Just awful. It’s a dump and very, very over priced. Left after one night.

Was a decent hotel with good price and location.

Checking in was a PITA. Juan, the front desk agent told us the only way to get into the room was digitally through their app which I had to download. I was not able to do this because I didn’t know my Apple password. I desperately tried to figure it out to no avail. After several minutes of trying I asked if there was a workaround and was told that there is not. Long story short he finally gave us regular plastic hotel door keys, but only after putting us through stress and struggle for several minutes. WHY? This guy’s sole job is to help guests check in and out. When he finally gave us the cards he became totally dismissive and rude. The room itself was completely run down. Poor patch jobs everywhere. Everything was the cheapest quality. At least the bed appeared to be clean.

Friendly staff and close to everything We needed to have someone open the door every time we wanted to get into our room. Got fixed many times but only works once then back to the same problem. Also, the chair in the room has bedbugs.

Easy access to the beach and restaurants. Good location. Staff are friendly. A/C works well, but you need to talk to the front desk staff to adjust it. I wish it has some shelf in the washroom where you can put tooth brush etc. more racks and hooks to enable enough places for towels and clothes.

No coffee in the morning

The staff was very friendly with help holding our bags when we arrived early. When we checked in, the gentleman at the desk even carried our luggage upstairs for us. n/a

The staff was amazing! They where very caring and warm! The bed was delicious

Unfriendly stuff management

And it was the first room I ever had where I almost stepped on a Cockroach when I woke up at 3:30am on checkout day as I had to catch an early flight. This really made me question my future use of your site.

Emmanuel was great, location great

Clean comfortable beds Very dated, furnishings in poor condition

my front desk person was Genesis , she always had a friendly smile . My room had an outdated micro wave oven and a tiny refrigerator... not enough space for water and left over food... but it was clean. Sheets and pillow cases were rough on the skin, but clean.. the digital display on the air conditioner said 70degrees Fahrenheit but the room felt warm- made falling a sleeping painful.

Room was very basic but clean and nice. Extremely close to the beach, 5 minute walk. Staff was friendly. They have a nice outside chill area too.

Ahmad and Juan were great, friendly and very welcoming! Very satisfied with the service!

It’s an old building, bathroom and furniture were in really bad condition, no amenities, you can hear everything next door.

Great location to almost everything!!! Walking distance to the beach, restaurants, and shopping! The male desk clerk was so nice and friendly! I will definitely be back and I highly recommend if you want good prices and great location!

Everything was amazing

Located in part of Miami 's. This hotel shows some age but is still a good spot for those seeking the beach cultural events or just wandering

Close to everything. Clean place and friendly staff

Very convenient, big room

Loved our stay

My room

Good place

Great staff ,Great location. Short walk to Ocean dr/beach

Dirty small

It was terrible

En el lugar correcto para conocer South Miami caminando

The shower did not work. Water barley came out, and the handle was about to fall off. Just expect the basics to work when charging this much for one night.

While the property is a little 'aged,' it definitely has a charm to it. I loved the cleanliness of and minimalist style in the room. The staff was firendly, helpful and professional. I would definitely recommend.

Easy access. Convent location clean rooms

The property is not well maintained. Staff was friendly and helpful.

Tiny old no counter in bathroom tv monitors for tv. No vending machines or drinks on property ..we booked for 2 days spent one night and lft...

they are 1 star for a reason..... reputable places allow cancelation.

Biggest plus for this hotel is the location. The interior is old but surprisingly spacious and the price was reasonable relative to the rest of the hotels in the area. My biggest complaint (which made my stay rather unpleasant) was the complete lack of noise insulation from the surrounding rooms. I could hear everything my neighbors were saying/doing and I woke up in a panic my first morning because it was so loud it actually sounded like someone was IN my room. Would rather pay a little extra for a more pleasant stay.

Really nice location and service but cleanliness not great. It was a very simple room, fine for a one night stay.

An older place in south beach. Block walk to many restaurants and bars. Busy area.

Older but well kept and clean, great staff. Parking and traffic getting in and out of the area was my only real complaint.

The hotel was perfect for what we needed. We had a great time we weren’t looking for anything fancy, and it was pretty quiet.

Loved it

All of the staff that we encountered were absolutely wonderful. The housekeeping staff, I believe it was a maintenance gentleman that helped with our bags and the two gentleman at the front desk were so nice! The room was huge, great air conditioning, nice location. Beach chairs and beach access were included (a little bit of a walk) and you can add on an umbrella for around $20.00…so worth it. Great location to walk to food and stores. Room could use some updating I guess you could say, paint, desk, bathroom and sofa bed. Overall great experience, would definitely stay their again.

Location to the beach and restaurants was great within walking distance.

Place was dirt , toilets.rusted not as pictures extremely dissatisfied

Our room was in terrible condition. Holes and stains on the walls and bath. Floors very dirty with long hair all over the floor. Walls so thin you can hear everything next door and outside your room. The sink was clogged and completely filled with water just brushing your teeth. We were woken up several times though out the 2 nights spent here. If I hadn’t been so sick from a cruise I had just returned from I would have definitely went elsewhere to stay. There was no refrigerator or microwave and the beach is blocks away.

This property was not what we expected as the Expedia pictures and rating were misleading. The property and the rooms are not nice. The property is run down…furniture was broken…toilet seat was broken and the bathroom had no counter. The walls are paper thin and people outside sounded like they were in our room. We were quite disappointed and this is probably the worst hotel experience we have ever had.

Great location, horribly uncomfortable beds, no counter space in bathrooms, super basic not a comfy stay and for the price rather disapointing

Not what you expect when you book does not seem like the photos

Nice and clean

Everything was great

Great location excellent staff but facilities are dated

Although the staff was friendly, the property itself was in need of significant repairs, updates, and a thorough deep cleaning. The room floor was dirty, the curtains were torn and did not fit properly, and the bathroom flooring was uneven and poorly installed. The toilet was old and stained, and the bathtub required refinishing. Additionally, there was no nozzle to fill the bathtub with water. The paint was chipped, and the furniture was warped and worn.

People were nice and location is good. Rooms are very tired.

Convenient because well located in South Miami Beach and very close to the beach. Friendly staff during check-in. Art deco stylish place although in the old way but this brings a retro touch which is pleasant.

Even thought i enjoyed my stay, the property need some internal upgrade. My room, was a bit out dated, compared to other hotel's ive been too in the area. I didn't even have clock radio, a basic item in any hotel.

It's very old, and it needs maintenance urgently.

My cousin was in another room and someone opened their luggage’s and went through their belongings. No action taken by management.

The Art Deco architecture of hotel was really interesting but the room was a bit sparse and tired. We expected more from the photos. The common area outside the rooms looked cool but was not so cool with people enjoying themselves and smoking right outside our window. Some of the basics were missing. There were no wine glasses and not even drinking glasses. Staff were nice.

Absolutely horrible experience and because of the rundown condition of the room I barely slept. You must carry your bags upstairs. Non-working outlets or need to be rigged. No towel rack. Old fashion window shades with no curtain. Bathroom drains with .99 hair catchers. Mattress covered with topper so I was unable to check that for marks. No cups to take medication. Screws beneath the bathroom mirror holding it up. Caulking clearly dirty and smashed into corners of the bathroom. Arrived when a handy man was making a repair on the roof of the room. HORRIBLE experience. You get what you pay for.

Hidden $36/day “service fee” charged, not notified before arrival. Shabby, peeling paint in tub, trickle of shower water, no house cleaning one day. Good location but extremely run down. Smoking allowed in only patio!

Although my first impression was not so good due to a long line to check and only one employee for almost 15 people the gentleman I believe his name was Emmanuelle was very kind and talkative so he was able to change the mood—small but convenient hotel in the middle of everything. The room was very large although it was very simple and the bathroom need a makeover asap, its stuck in the 70s but for the rest great time on this property.

Very old property. Walls have peeling paint and tiles were painted over instead of fixing grout. The bathtub was even painted and peeling. The front door was broken.

Very Plain hotel. '

Older property with no amenities and you could not control the temperature in your room. The front desk staff and others were friendly and helpful. We asked to make our room cooler and they did right away.

Very helpful friendly staff. Great location. Spacious rooms

It is sort of 3 star hotel. Very clean, friendly staff, and at a convenient location. Public Parking is around the corner and cheap 20 bucks a day. We thought it is worth the cost mostly due to location.

I will definitely come back to Aqua Hotel, the location is perfect close to the beach and shopping area, plus lots of restaurants around. Thank you to Emanuel the front desk attendant, he's the best.

Woke up to roof leaking in little hallway between bedroom and bathroom, ? due to AC. Tons of water on floor that we had to wipe up with towels

Ok but the walls are paper thin so you will hear everything your neighbor is doing, not management’s fault obviously but can be annoying if they watch loud tv late. Also lots of street noise filters into your room for the same reason

Good location

Improvements could be in the staff service, better rooms, decentralized AC options, and better room service.

Very clean, there is parking building nearby the hotel.very friendly.

There is no elevator, had to carry 5 bags up the stairs. We did not have a closet in our room.

Good

Unwanted charges and a deposit my families room has dirty drapes and stained up dining table and chairs it was a mess I wanted a refund but no one could help me with this..

Old building, No elevatora, out dated rooms, everything durty and the entrance so durty

There wasnt any hot water

This is the filthiest hotel I have ever tried to stay in. The bathtub was disgusting in the first unit they had us in. There was mold on the air vent above the bed in the second unit.

Nice stay

The concierge was amazing! He was so helpful with the concern we had at the beginning!

Did not like anything about this property to the point where I went to stay at another hotel. Expedia should definitely remove this hotel from their listings. The bathtub was dirty. The floor in the bathroom was falling apart. The bathroom faucet was so hard to open. The little kitchenette only had cold water. The beds were really bad. The night shift employee forgot to bill me the resort tax so the daytime personnel blocked my room cards. Overall, I would never recommend that anybody stay here. I wish I could get some sort of refund from Expedia.

Examples of where maintenance was needed were: the shower knob was not functional, the sink was falling off the wall, the tiles were coming off in the shower, the key card didn’t work initially, etc. Definitely would recommend avoiding in the future. Not worth the price, especially given how much you pay despite the location.

TV not working, AC temp can only be controlled by front desk

Staff were friendly. The air conditioning is centrally controlled at reception so we had to ask to turn it down and couldn't control it overnight.

failed. AC no cold, they can't fixed it

Great location but basic amenities and basic rooms

Nice hotel and staff. Great locstion, close to shopping and dining. 5 min walk to beach. Would stay again

This hotel is very convenient. The main strip with all the restaurants and beach is in a walkable distance. I cannot remember the front desk guy name who checked me in but he was amazing. He was super welcoming and helpful my whole stay. The only negative thing is I feel like the pictures I seen when booking my stay made the hotel room look a bit more spacious and up to date. But in person it’s just regular . But if you don’t plan on being in the hotel often while on your trip I would say this could be a go to something decent enough to lay your head and shower. But if you plan on being in your room more than being out maybe choose a different option. Over all it was a decent stay.

It is a clean no frills hotel. Good price for a block walk to Ocean Blvd. The location was excellent!

Rooms are spacious like an renovated apartment. There was no control for a/c so was unable to adjust temperature. Minimal amenities but clean. Would not advise driving unless you are ok with public parking down the street.

We booked this property based on location and its 8.2/10 rating. The property is very outdated. The windows all have screws in them to prevent opening, and the room temperature is only controlled by the front desk. The service was nice, and the property feels safe, as you require a key card to access the front door after hours.

Emanuel the front desk was amazing and very helpful.

The location is good, but no food, no coffee. Rooms were very cold and we couldn't change the temp. Beds were comfortable, nice towels.

The cute girl at the front desk was absolutely the best. So helpful and kind. She did everything she could to help us and make our trip perfect.

Good property

Staff was extremely nice

Close to everything. Nice staffs. Facility needed some updates.

The room was okay for the price. It did not have a microwave and fridge like I am used to, but I am adjusting.

Great location. Perfect for a seeing what south beach has to offer. Juan and Genesis are friendly and helpful answering any questions about the area.

Last minute reservation.... Love it for the price and location... we be in party mode.

Property is older but our room was clean which is the most important quality my family looks for in a hotel. Room was spacious and had everything we needed for our one night stay. Overall condition of hotel and room is good. The receptionist Genysis was friendly and very helpful in answering all the questions we had about the surrounding area. We would definitely stay here again if visiting Miami.

Room was cheap and furnishings were to level of price paid.

The rooms were large and clean. The bathtub had a few cracks on it but these things usually don’t bother me. I would stay here again

Great value!

My overall experience was good, the service and staff were very kind, the rooms are not the best but the convenience of the location and pricing balances it. The parking situation was the hardest but they do offer valet parking paying daily.

Good,the front desk Genesis helped me

They was great

The front door was locked and my car key didn't work and the solution that was offered when i told them was that they would have to buzz me in from the front desk apparently when they're not checking other people in or busy. There were no cups in the room, the TV didn't work (I brought the remote to the front desk and the front desk man said he would come look at it and never did). The Wi-Fi didn't work. The two old lamps that were in disrepair in the room did not have a lot enough light for me to read in my bed. I went to the wrong offsite parking garage, because the directions were not clear (might have been clearer if I spoke Spanish)....I paid for two nights but only stayed one

Excelente en cuanto a relación precio calidad. El personal súper amable. La ubicación es excelente y ofrece servicio de reposeras en la playa.

Close to everything. Nice area outside the room to sit.

Didn’t like the hotel policy

Good affordable hotel within the South Beach area.

Outlets need to be upgraded. 4 didn’t work in one room and 6 in another room where the tv was hooked up to