Waldorf Towers South Beach

The location, cleanliness and staff were amazing. Highly recommended this hotel.

Superb

Stayed 2 nights prior to a cruise. Great location, easy access to the beach and night life. The room was well maintained, with only minor issues that did not affect our stay at all. The front desk staff were engaging and helpful. We will definitely consider using this property for future stays.

Close to the beach and came with beach chairs and towels. Bathroom in my room had a smell that was not pleasant.

Great place to stand! Staff was very helpful! Rooms are very clean! I highly recommend!

Great spot. Great staff. Will be returning

A special shoutout to Oscar at the front desk, who was incredibly helpful and friendly. He gave us great recommendations for seafood restaurants, and his suggestion to try Sexy Fish turned out to be one of the best dining experiences of our trip. The food and atmosphere there were outstanding, and we really appreciated his local insight. Overall, I truly enjoyed my stay at this hotel and would totally recommend this place to anyone visiting South Beach, whether for a short stay or a longer vacation.

Location was spot on . Very lively but yet not to crowded. First impressions were clean , and had an amazing scent. Staff was very welcoming and informative. Booked a suite 301 and was i impressed . Very clean , spacious and bed was oh so comfortable. The bar drinks were great , perfect spot to sip . Both breakfast and lunch were delicious . If you are looking for that little spot front and center this is the place

The location was perfect! The staff was extremely nice! The hotel was not clean. When I checked in at 9:40pm on Thursday 05/28 . I had to call down to the front desk to get clean blankets and sheets. He came upstairs immediately, seen the issue and replaced the Sheetz offering me a new room as well. The restaurant food was good! Unfortunately, I couldn’t return to eat there because the table and glasses were dirty.

Very good staff hospitality. Thanks to Oscar. Comfortable bed, clean room, great location. A swimming pool would be good :)

Loved our stay! Great location, staff and clean

Clean, central to everything on the beach

Exceptional

Room was bright and the ceiling fan with light a great bonus. Large refrigerator helpful. Plug ins by bed included usb c. Nice view of beach. Quite noisy all night but it was a big party night with Saturday of Memorial Day weekend

Room was bright and the ceiling fan with light a great bonus. Large refrigerator helpful. Plug ins by bed included usb c. Nice view of beach. Quite noisy all night but it was a big party night with Saturday of Memorial Day weekend

Hotel was convenient to South Beach The hotel is newly renovated and updated. My only complaint is the shower needed additional cleaning

I can't remember his name but the young man that checked me in was so kind, helpful and professional. The service he provided alone was top notch. We need more people like him in service positions. Na

I can't remember his name but the young man that checked me in was so kind, helpful and professional. The service he provided alone was top notch. We need more people like him in service positions. Na

The staff was very helpful and respectful Oscar the manager on days and Carl manager at night were very helpful in us getting around and taking care of us

Easy access to the beach. The beach chairs that come with the rooms is always a nice touch. Staff is pleasant. Always love staying here.

Great location

Loved the free access to the beach chairs

Everything Nothing

Everything Nothing

Brill and convenient place to spend a couple of nights in SoMi. Great food, bed comfy, room well equipped

Location Being charged on my card twice

Being charged on my card twice

The room was too small for 2 people. The floors and the bathroom was dirty with stains. Housekeeping kept leaving garbage behind on the floor. The iron didn’t work nor did the AC at first. Thank goodness the staffing was professional and polite. The strip was boring. All the restaurants had the identical menu. Instead of multiple surf shops maybe activities along the strip. Wet Willies lost their excitement. It was a drag. We had to leave the strip to find fun. We took an uber to the Hard Rock. The hotel is antiquated and small. Dust on the ceiling fan triggered my husband asthma. Never again!

Exceptional

Location Could not fully control the a/c and heat unit - was locked by mgmt

Location Could not fully control the a/c and heat unit - was locked by mgmt

Exceptional

It was good entrance to the hotel need ramp at front. Getting in the back was smelly area was very difficult with the wheelchair.see See above.

To make matters worse there’s a restaurant right below our room making it impossible to sleep with the loud music and drunk people. Rooms are very small and outdated. I would definitely NOT recommend this hotel it’s all false advertising.

Location The steps in front

Location The steps in front

The location and food The steps in front

The location and food The steps in front

The location is excellent—close to bars and restaurants, and right on the beachfront. The hotel provides beach chairs for free and umbrellas (though there is a separate $25 fee if you wish to use them). We absolutely loved everything! The rooms are clean, and the beds are comfortable; the rooms themselves are beautiful, spotless, and smell fresh. Each room features a small refrigerator and a coffee maker. There are discounts available for food and breakfast—though we didn't need to use them, as it was my birthday and they gave us breakfast as a complimentary gift! The staff are very nice and friendly—especially Rubens, who assisted us wonderfully upon our arrival and allowed us to check in early. It is also possible to leave your luggage there if you have a late flight to catch. I will 100% be returning again! Thank you so much for taking such good care of us. 🙏

All of the staff were amazing -- from the time we arrived and the staff came out to help us, to them helping us with our departure. Gil, Oscar and every single member of the hotel and restaurant staff really created many great guest experiences. The food and drink was well worth the price, freshly made, with premium ingredients. The restaurant staff were welcoming, professional and accommodating. The rooms are well appointed with modern fixtures while keeping the Art Deco theme. Simply cross the street in front of the hotel with their complimentary striped beach towels and bottled water and go pick up your complimentary beach lounge chairs courtesy of Boucher Brothers before enjoying a relaxing beach day. Who could ask for anything better? I loved my visit and cannot wait to return. I only disliked the fact that I couldn't stay longer as I had a cruise to board, lol! Given a chance, I'd definitely stay there again. The delectable food from the Icon restaurant coupled with festive music played at the outdoor venue; the eclectic South Beach vibes and proximity to the beach; the hotel's beautiful Art Decor design; and great staff all made my short time there unforgettably and awesomely grand.

All of the staff were amazing -- from the time we arrived and the staff came out to help us, to them helping us with our departure. Gil, Oscar and every single member of the hotel and restaurant staff really created many great guest experiences. The food and drink was well worth the price, freshly made, with premium ingredients. The restaurant staff were welcoming, professional and accommodating. The rooms are well appointed with modern fixtures while keeping the Art Deco theme. Simply cross the street in front of the hotel with their complimentary striped beach towels and bottled water and go pick up your complimentary beach lounge chairs courtesy of Boucher Brothers before enjoying a relaxing beach day. Who could ask for anything better? I loved my visit and cannot wait to return. I only disliked the fact that I couldn't stay longer as I had a cruise to board, lol! Given a chance, I'd definitely stay there again. The delectable food from the Icon restaurant coupled with festive music played at the outdoor venue; the eclectic South Beach vibes and proximity to the beach; the hotel's beautiful Art Decor design; and great staff all made my short time there unforgettably and awesomely grand.

Perfect location , beach chairs and towels included , coffee shop and restaurant right on spot , super clean , would deff be back ,

Very good

Location was very central to everything we wanted to do. Right outside the hotel to us Icon eatery was the most famous, they attracted more ppl. You have to use one of your room key to keep the AC or lights on. One of the male front desk was a little rude when we had a little battery issue with our safe in our room. He was a little irritated because he had to change the battery....

Location was very central to everything we wanted to do. Right outside the hotel to us Icon eatery was the most famous, they attracted more ppl. You have to use one of your room key to keep the AC or lights on. One of the male front desk was a little rude when we had a little battery issue with our safe in our room. He was a little irritated because he had to change the battery....

Great

Loved the location and most of the workers were very helpful Took a minute for valet to bring the car around

Loved the location and most of the workers were very helpful Took a minute for valet to bring the car around

Exceptional

My stay at the Waldorf Towers was great. The location is perfect, right in the heart of everything. The hotel/bedroom was very clean. The staff were friendly and attentive, and the overall vibe made the experience even better. Definitely a place I’d come back to.

Amazing staff and location. Very accommodating.

Room was beautifully decorated and functional. Nothing - everything was great.

Hotel was super close to the beach. They have complimentary beach chair from Brothers. You don’t have to spend extra money for that. Room is decorated very elegant. King bed was so comfortable with nice head pillows. Overall we like the hotel definitely will be back. N/a

Beautiful property! The staff was very friendly and helpful. The room was clean and a nice view. The outside noise wasnt bad at all. Wonderful location!

Top Notch

Location! Expensive per square foot, but the staff, location, and vibe made it worth the extra cost.

Great

A very pleasant place to stay in the heart of South Beach. The hotel was recently updated and the powers that be wisely kept the 1930s-40s vibe. We ate dinner and breakfast at the Icon Beach Cafe just in front of the hotel. Hotel and beach cafe staff were friendly, which made our stay pleasant.

I will definitely be back to this place. Staff was very friendly and helpful. The property is so convenient it’s within walking distance of everything.

The service and help from the reception staff

The location is good. There’s a convenient mini mart underneath the hotel. I paid extra for the discounted meals at their hotel restaurant, only to get there and realize anyone can purchase the discount vouchers, so I overpaid for the stay for no reason. Their restaurant is the most expensive one on the strip, we tried out several others. Sheets were over starched, no window to the outdoors, bizarre glass door to bathroom with large gap at the top. Shower curtain was too short for shower so water went everywhere for every shower. The supposed beach chairs/umbrellas you have to wait in line for, even if you don’t want the umbrella just the free chairs. Beach staff will come over repeatedly and harass you to check in for the chairs- we were ignored by an employee at the sign in kiosk, apparently they don’t open until 9:30(ish!) and somehow this is your fault. The hotel was a bummer overall- just way overpriced for no included amenities and a motel 6 bed comfort level. There’s a mini fridge but no microwave. Very small room.

Great hotel and staff! Great location. Beware of the restaurant and its “happy hour”! We were told the ‘buy one get one free beer’ does not apply to the $9 bottles of beer offered. Only draft beers are at happy hour. We assumed the price would be the same or close. Our bill came and the beers were $25 a piece! Our $50 beer tab was more than our food! Very deceitful tactics!

Great location on Ocean Drive. Plenty of restaurants around and the beach is right across the street. You can hear foot steps in the unit above.

Room was clean and staff were accessible and helpful but the hotel felt a bit unpolished. The bathroom toilet seat wasn’t a proper fit and appeared to have some tiling repairs that were kind of shabby. It’s an ok spot to land if you want to be in the heart of nightlife, restaurants and the ruckus of Ocean Drive though.

.

It was ok not as nice as pictured It was close to everything

Loved the location right on Ocean Drive, across the beach. Also loved that 2 lounge chairs and beach towels were included. Staff was warm and friendly. Room was clean and comfortable

Staff was amazing! Beautiful place & it’s right across from the beach Nothing

I enjoyed my stay here. Hotel was in walking distance of everything. They even gave c complementary beach chairs with your stay. There’s a restaurant outside front of the hotel and you couldn’t even hear the music or the loud noise. They only bad this I would say about my stay is I had the very first room on the first floor and I could here the customer bathroom flushing and the the employees across the hall talking and going in and out the door for the room there were using for the restaurant.

Great location and safe wonderful stay

Great customer service and convenient to everything

Clean, pleasant, modern.

No window in the room.

Nice Nothing to say

The bathroom shower curtain smelled of mildew and was very pungent odor. Shower had hair to previous guest on shower floor. Mildew in corner of shower. Made front desk aware and they were very surprised and said they would look into it and call me.

I absolutely loved this hotel; it's the perfect location!

Coming in and out of the hotel is very difficult, very crowed as it is the restaurant as well

Felt very walkable and safe. Restaurant offered a small discount for guests. 1st floor room was not bothered by street noise at all even on a Friday night. Bright, clean, cutely decorated room, bed was clean and comfy. Bathroom floor had an interesting residue (from a cleaning product?) but otherwise the place felt clean. Had everything necessary for a comfortable short stay (water bottles, safe for valuables, iron, hairdryer, luggage rack, tv, armchair, nice lighting, ample outlets) staff were friendly, efficient, and accommodating. Small issue with toilet in the room was addressed immediately.

Perfect. Everyone was nice and professional. The property was clean and updated. Location was perfect.

Close to everything! Very clean! Friendly staff!

No parking on property.

Great location across from Muscle Beach. Ruben at the desk was great. Felt very safe and close to everything

It’s right on Ocean drive and the complimentary lounge chairs! Everything about this property was perfect for my birthday stay! No words

Friendly staff. I had a little trouble getting TV to work

Location It wasn’t the cleanest place I’ve stayed. The lobby bathrooms were disgusting! The front desk staff was mediocre

Excellent stay highly recommended

Beautiful room

We were on the 3rd floor and had a gorgeous view of Muscle Beach and the beach, along with a portion of a breezy palm tree.

Another great visit. Special thanks to Oscar.

No, did not book ocean view room.

no

My husband and kids stayed last Saturday it was awesome! However if you don't check in before 5:00 you don't get the opportunity to use the lounge chairs by the beach and they will still charge you the amenity fee. I thought that was a little weird considering we never were going to be able to use the amenities so why charge us. I really loved the bathtub the hose was a little wonky my daughter loved it I did have to clean it first! There was some stuff around the corner and some hair.. with such a short time and so much going on I just cleaned it and did what I had to do because we had to check out.

Convince to everything. Lots to do while waiting for your room if you arrive early. Loved the cute unique elevator. When you are in the lobby if you look you will see this little door, open it up and there is the elevator. Such a cute way to hide the obvious ordinary look. And the staff was top notch. Cannot say enough. It really didn’t bother me but it may someone who does not like nose, but it was quite noisy way up in to the night. But hey it’s Miami. I would stay there again for sure.

A fantastic stay! The room had an amazing view of South Beach, and the ocean beyond. The room and facility were clean, & the staff was courteous and very helpful.

I spoke with someone at the hotel and explained the situation. They told me they would check with management and call me back the following Monday to let me know if they could accommodate the March dates. Unfortunately, no one ever called back. When I eventually called the hotel again, I was brushed off and told there was nothing they could do and that I needed to call Expedia instead. At that point, I had already been sent back and forth between Hotels.com, the hotel, and Expedia multiple times, with no one willing to take responsibility or help resolve the issue. What should have been a simple customer service fix turned into a very frustrating experience. The lack of follow-up and the constant redirecting between companies made it clear that customer service was not a priority. Very disappointing.

Loved our stay here! It was so close to the beach and restaurants. Easy to get in and out. The front desk person and staff were excellent. We were able to do an early check in. Will be back again!

Room was spotless!! Staff was amazing

Room was very retro and exactly what i expected/

Courteous staff

Really nice room, newly renovated. Helpful staff.

Room was small but comfortable

First, Oscar at the front desk set the bar really high on what it means to have top-tier customer service. He fully explained the check-in process, amenities, and what we could expect during our stay. He also shared his personal experience of being in the area for over 21 years about the top restaurants. The hotel was immaculate, super cute and modern will be here again for sure.

The facility is excellent and the rooms are spacious and comfortable beds. Oscar went above and beyond and ensure all our needs were well taken care of. Staff like him makes the stay even more pleasant.

The cafe was amazing though! Best cafe

The staff was very friendly and helpful. Having the convenience store in the basement was a great perk. The room (203) was huge, so was the bathroom. Very nice, renovated and up to date. The only reason it wasn't 5 stars may be our fault. Our room was in the front of the hotel over Ocean Drive. The music playing until 3:00 AM was a problem. Had we known, we should have opted for a different room, but since it was just 2 nights, we stuck it out. VERY nice people and hotel. Restaurant out front was very good too.

Room.was very clean and quiet. Perfect to enjoy all miami could offer. Beach access was phenomenal

Great location and staff

The recently renovated room was a decent size and had great decor with similar furniture to my own house so I felt at home. The bathroom was nice...The shower was great - good pressure and hot - useful as Miami was having cold weather when I visited. The bed was also comfy. I was staying at back of the hotel so didn't hear any noise from Ocean Drive. The restaurant at the front was ok. The food was nothing amazing but the usual on the main strip. I've been to Miami six times and this was the best hotel I've stayed at. Definitely a four star hotel rather than a three star.

A great hotel all round right on the Ocean Drive strip and beach in front

Ruben at the front desk provided excellent service !

Great location. Clean rooms. Surprisingly quiet given the location and nightlife right around it.

Very nice hotel and in a great location. We will be back.

Great location, clean and friendly stuff.

The location was amazing and the room was spotless. Service was great! Would definitely stay there again.

Location

Location

Staff was great. Room was clean and cute. Location is in the middle of all of the FUN!

The Waldorf Towers in South Beach Miami was a great stay. The location is fantastic—close to everything and perfect for enjoying South Beach. The room was very clean and well maintained, and the staff was incredibly accommodating and helpful throughout our stay. I would definitely stay here again.

The staff was amazing

The place had just been renovated and the staff was very accommodating

The room was perfect, the staff were very friendly and accommodating, location was near the water and blocks from the Market. We really enjoyed the wine and cheese happy hour as well as cookie time and the use of the bicycles. Can’t wait to go back.

Clean room, staff was quite pleasant

Mateos and the team were wonderful and attentive. The room was pleasant and the location and proximity to the beach and dining options were superb! I'll be back!

Just a wonderful place to stay! We recieved a complimentary upgrade to a corner room with a great view of Ocean Drive. The room was bright, adorable, and incredibly spacious. The hotel is in a great location and we enjoyed exploring the area. To top it off, the hotel allowed us to check in an hour early and arranged for a late check out for a nominal fee so we had somewhere to stay before our cruise boarding time. Thank You!

Yes

This place has so many negatives that they outweigh the positives. Apparently the street in front of the hotel had been closed since the holidays - and no one answers the phone number on the website. You might think they would have cared about their guests enough to warn us, but no. Their restaurant was also closed unexpectedly. We paid $25 resort fee for all that non-care. Then $50 for valet parking and we had to retrieve car ourselves. It almost overshadows the trash on the floor in our room and the gritty dirty floor.

Love the room. Clean & spacious and great Miami deco decor

No place to park. Had to go several blocks away and walk. No way to load and unload luggage at the hotel. Shower had no rails to hold on to. Floor got exceptionally slick with soap residue. Severe fall hazard! Soap and shampoo dispensers are a joke!

Fun vibe. Parking is terrible

The people were very nice though.

First rooms ac didn't work. Second room the bed was too smal

Room and close proximity to the beach were great.

Great location for adults

The pictures from the listing are not the actual rooms picture. You're not getting the black and white modern theme, but the pink pastel theme. Out of the 5 picture in their listing, 1 is the pink pastel and the 4 others are the black and white theme...really misleading.

Regarding the room, The shower was still filled with sand. And the air conditioning did not work well at all and you are unable to adjust it any lower than what is preset. Our room did not have a view of the beach.

This was a cool stay and conveint for walking to the beach, eateries, clubs etc. The property can use some more modernization outside/inside the hallways. Also, I would advise housekeeping to clean the air vents more. Two of the vents had a lot of dust.

Great stay. Perfect room

The staff, the amenities and the food were all amazing! We had so much fun we almost didn’t want to leave for our cruise. We will definitely be back!

Good location, clean room, weird smell in hallway do not expect anything high but not bad at all

The staff was amazing and always helpful. I highly recommend this hotel

The room was clean, comfortable and quiet. The location was central to everything that I wanted to see and do.

Good rooms, good service and very conveniently located

Everything was just Perfect

Good, only the valet parquing take a lot time

Updated and a modernized hotel on South Beach

Everything is in bad shape. Doese not look like what was advertised.

The staff were very friendly and accommodating and the room was comfortable and clean.

Great experience

Great hotel! Great staff and location. Best hotel on the strip...lookong foreard to the upgrades coming in the next coming months.

Great location. Friendly staff

Great service!! Very clean and comfortable. Perfect location and the food at the restaurant was vey good.

Great stay.

Great Location

Its an older building on the beach, so its not supposed to be perfect. But the room was bigger than expected. I loved the bathroom. It has a little convenience store in the basement, a restaurant and was close to many other dining options and quick accessto the beach. We would stay here again

Perfect location!

Great location and amenities!

The location was great.

We very much enjoyed our stay in this hotel. Our room overlooked the beach and was spacious, very clean and comfortable. It was quieter than I expected being right on Ocean drive. I would love to stay again on our next trip.

Upon arrival the valet person was very rude not trying to not take my car. I had to call the front desk for that. Otherwise it was good.

Great

They did let us check in 1 hr early. Room 85 degree s. Maitenance did come and check then we personally had to ask for a different room. No ice machine. No microwave on facility. No kleenex in room. Room very small. Old hotel with little updates.

I read some reviews before booking and got concerned about the noise they mentioned, which made sense, but I was so tired that nothing bothered my sleep. The room we stayed was pretty good, well lighted and clean. I only wish there was a dresser cause my boyfriend is extremely messy. I’d like to thank you the staff by each name, but they were all so amazing and nice to us that I feel everyone deserves my compliments.

Everything was great till check out. I prepaid for 2 rooms on Expedia and had to pay hotel directly for resort fee and valet. When I went to check out, the front desk worker was horrible. Wouldn’t give me a receipt and said Expedia needed to send even though I was to pay hotel directly and they took my credit card for pre auth’s. Then told me I still owed a lot of money but would not explain why or provide receipt. Terrible experience at check out. Not sure I would recommend this hotel.

Easy acces tonthe beach.

Noise at nite from road/drunks

The property is directly across from South Beach. There is restaurants and shopping every 10 feet it seems like.

Close to everything and fair prices. Also friendly staff.

The decor is very upend. At night you didn't get the street noise from inside your room. It's very busy outside till very late. The convenience store right next door was awesome. You can get everything you need and they are open 24 hours. Ruben, the front desk person catered to our every need. Gave directions to places, helped with our bags and called us an Uber when we left. Five stars just for him. Exceptional customer service you don't find much these days. The restaurant right next door was great also. Good prices!

V

Professional, always available to help.

Rooms were quaint and fine for our stay. Some areas of the property a little dated though. Surprisingly the outside noise (for the location right in heart of south beach) wasn’t bad but somewhat noisy from rooms above. Staff were very receptive to requests with quick service.

Could be cleaner! Hallway carpet was very stained! Some dead bugs on window sill! Beds need to be adjusted so neighbors in others rooms don’t know their neighbors business!

The service was great. The WiFi, even after being assisted by staff, would not work. Our room was clean but my daughter's had insects -- live and dead -- on parts of it. (See photos.) The location is great but the noise levels are not conducive to getting rest at night.

We were there for just a one night stay. I read the reviews to this hotel and done agree with the bad ones. They are remodeling so they have some rooms that they haven’t got to yet. Our was one of the remodeled. We didn’t see any ants or cockroaches. The hotel does have a restaurant so bugs are a down fall. The hotel does have chairs saved on the beach. I do wish their restaurant was serving breakfast at 8am instead of 9am. You can find other restaurants close that do serve at 8am. We will stay here again when we visit South Beach.

Great place

Amazing location and staff were wonderful.

The staff was great and pleasant. The room was nice but could be excellent if the cleaning was better. The floor was so dirty within minutes of walking barefoot my feet were black. The shower floor in the corners had rusted brown stuff coming out with mildew coming through on ceiling. The room was a good size but if getting a suite and having lights shining through at night bother you, don’t get the rooms facing the beach.

Where do I start! The bed was so uncomfortable, the floors were dirty, the shampoo bottle did not work, the shower was so slippery we also fell, could hear the people above us walking, need I go on????

This hotel room was extremely dirty. The lamps had dust on it from 50 years ago and I woke up to see large cockroaches on the floor.

The hotel room was ok...my wife was disappointed. The saving grace was the location. There were restaurants and shops next door. Staff was friendly. Food at the restaurant was good.

We enjoyed our stay at Waldorf Towers. The staff was friendly, room was clean and comfortable, and very nice shower. We used their valet service which was nice. The food was good at the Hotel. They gave us 30%off coupon to us at their restaurant. Would stay there again

Great location

Staff service was amazing

Beautifully done. Rooms clean, in good repair, nicely decorated.

The rooms were nice . The carpets were totally gross going to the room . The location is great and the amenities too

Great place to stay for spring break!

It was ok for the price!

As you walked on the infamous Ocean boulevard with Miami Beach and your backdrop you enter a unassuming foyer that is operational by definition but nothing over the top which is appropriate because what SEALs the show is the service the staff and the greeting that I received as I checked in. The gentleman that greeted me was efficient professional personable and just made the entire process so easy ask me the right questions and made me feel at home the second I walked onto property. The interaction with him was a preview to exactly the rest of my stay that was wonderfully hospitable and comforting. With an upcoming renovation, I can't wait to return to this property when the interior has a refresh because the hardest design element in any hotel is the people that work with it and they already have that design element curated to perfection.

We booked this hotel for a two night stay after our cruise, the photos upon booking show the hotel to be fairly basic but clean and appealing. We were very disappointed upon arrival, many areas including the room were dirty and not cleaned properly in a while. Lots of dust on the hair dryer shelf, we found toe nails under the bed, the fridge in the room leaked, the tables & menus in the restaurant were sticky & grubby. The hotel have clearly tried to have a revamp but on the cheap with poor decorating standards, that coupled with poor cleaning standards brings this hotel right down. It’s a shame as the location is fantastic and this could be such a great hotel with a few minor tweaks & improving basic standards.

Is good hotel for that price

It was perfect for what we needed

The location is fantastic! The staff was helpful, friendly and accommodating. The room was very pleasant, furnished well. The bathroom was also very nice with a great shower. My only suggestion would be to get blinds that accomplish their purpose. The light coming through all night was quite bright.

We had the best time in Miami and Waldorf was the cherry on top! The perks we received staying there were great and all of the staff was amazing! We ate at Icon multiple times because the food was so good.

It was ok

Rude wait staff and a general attitude of the guest is an inconvenience.

Centrally located. Nice staff. 2 restaurants to choose from on thd premises.

Hotel in a great central location, room was very spacious and comfortable. Front desk check in and check out very little conversation and no information given about hotel or area. South beach is an amazing location

Decent rooms in need of deep clean and some updating. Friendly helpful staff

Check in was quick and easy. Room was bigger than anticipated, updated and clean. Minimal noise at night. Perfect location for a quick solo trip, would come back

Wonderful hotel and location. I loved this place and will make it my "go to" hotel when in Miami. The hotel is perfect Ocean Drive art deco but with modern amenities. Staff was incredibly polite and helpful. The location is fantastic, perfect for both day and night things to do.

We left s day early. Floor was dirty and not swept in the room. Sand and toenails on the floor.. Cockroach in closet. Noisy. Staff was kind and accommodating but we were disgusted by smells of throw up in lobby and elevator. Stairs and carpets were filthy.

Rooms were very clean and great location. Service was very friendly as well.

The service at the desk isn't the best. My key kept on malfunctioning and it wasn't until the fourth time at the desk in 24 hours I was told not to leave it by my phone. I booked the stay through hotels.com and wanted to add another night. I made sure to inform the concierge and he said it'll be fine we can keep our room. Well we did but he charged us for it in addition to us paying hotels.com. I see the charge and go to him he apologized and said he'll take care of it. The next day checking out it asked again and again I was promised. Ten days later still on my card I had to call and be on hold for a while, total time 17 minutes to get my charge reversed. If you just want a place to sleep this is great. Close to the beach. But don't expect any service or security for that matter.

Room had ants , no manager around to complain ! But can’t deny that it was on the strip of ocean dr but don’t think we will chose this one again

Right in the middle of the Art Deco District. Very walkable location.

Walls are paper thin. Could hear our neighbours and room above ours was terrible for stomping feet! Cleaning staff left our suite door ajar after cleaning. Thankfully nothing missing when we returned later that day. Valet parking is very slow, be prepared !

The area is great and the staff are super friendly. The location is truly why we booked. Rooms are not as they look online, very small and couldn’t open our curtains as they looked directly into the windows next door.

The stay was overall quite average. However, I appreciated that we were able to check in early at 8 a.m. for a small additional fee, which was convenient.

The rooms were smaller than expected and needed a good cleaning. There was dust and hair in the bathroom and the sink and mirror were dirty. The blinds for the windows did very little to block out the light from the street and it made it very difficult to sleep. The carpets in the halls and stairs was old, stained and in need of changing.

Na

Excellent service and flexibility of front desk management

Location is everything for this hotel and get thr added bonus of sun beds on the beach and discount on restaurant Icon. The rooms we found a little disappointing and not quite as expected in images. Very low level lighting in rooms and lots of noise from in and outside the hotel made it difficult to sleep. Staff were very accommodating on arrival.

love the location and every thing in walking distent

Love South Beace. Love this historic South Beach Hotel. Old SB charm.

I had a great stay at the property. The staff was welcoming and helpful

Amazing ambiance and beach service was perfect.

great beach local. staff very friendly and accomodating.

The staff was friendly and the room was clean.

Was not good at all. Sink leaking in bathroom told front desk first day, never heard from anyone. The restaurant downstairs charged over $25 for a tiny chicken sandwich that on menu said grilled chicken and we got 1 kids fried chicken tender cut up on a tiny roll. 1 beer $25. At the last min waitress said oh yeah you get another free. What a joke. $130 for a terrible dinner and loud all night from the partying down below. Never again. Just walking near hotel was every restaurant harassing to come in and eat. Liked the nice beach area though across street.

It was very clean, and the bed was super comfortable. The view was right on the strip and beach.

Beautiful and well kept up property. Highly recommend for a South Beach vacation.

Great spot close to the beach.

Do not require a ramp or help in this hotel. When you first get to the hotel, there is a restaurant off the sidewalk, crammed with as many tables as they could fit. To get in the hotel you had to walk up a decent stair case so sorry not wheelchair friendly. There was nobody to help with the bags or really at all. Nobody undated English and to charge resort fees, well just because it is by the ocean doesn’t make it a resort. Not worth the money if cost. I was very disappointed.

Whole the room we stayed in was not bad, the hotel itself is old and not updated at all. Drinks are EXTREMELY expensive both in the hotel and in South Beach in general. You woyld think being in a tourist area you would want to update uour hotel a bit. Location was perfect for the beach access and dining /drinking. Not a terrible hotel, we just wont be back.

Couldn’t be happier! Stayed the night since I had a cruise the next day. They let me check-in early, late check-out, and held my luggage for a little while after check-out while I ate lunch at their restaurant. Staff was very friendly and accommodating. Exactly what I was hoping for so I’m glad they metand exceeded my expectations!

Es un buen lugar, limpio y económico. Lo recomendamos.

Very nice clean & fun. Great staff. Always enjoy staying there

Great location to stay would stay here again

Very well located, valet is very convenient, decent food downstairs, the beach right in front. We got upgraded and our room was huge and with an awesome view.

The service and friendlyness

Staff was welcoming and very helpful. Location is great. Comfortable refurbished room.

Excellent service. You don't need a vehicle, everything is within walking distance. A very pleasant atmosphere to enjoy with your partner.

Great amenities

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Super excellent customer service! A joy to be a part of boutique hotels. Such personalized service and attention to every detail. Highly recommended.

Carl was great and valet parking was great also. The location is perfect!

They staff was very nice. However CARL their evening front desk employee, went above and beyond making my stay very nice. The entire staff was great.

it looked dirty but overall appearance in the Rooms was Clean

Dirty rooms and low maintenance

Check-in was efficient. Rooms are small because the hotel was built in the 1940s. Great location. Unfortunately, the small amenities are lacking for example no Kleenex the pump for shampoo and soap in the shower required 15 to 20 pumps each to get liquids onto a washcloth. Hallways needed to be vacuumed.

We had a great time. The hotel was cute and clean. This staff was pleasant. My only wish was that the water was hotter.

Location on ocean perfect. Rooms were nice, bed confortable. The curtain on the window hung a good six inches away from window so it was bright as day all night. They have a neon sign outside that lights up the room. Needs a window shade or change the way curtain sits.

A good place to stay