Miami Gardens Inn & Suites

No it was not safe at all people hanging around parki g lot smoking drigs the room had water stains in the room every where bathroom had a big mildew stain on ceiling

Extremely ran down place with dubious characters hanging around, dirty and funny smell. There were buckets collecting water on the reception hall when I arrived, walls were dirty and there were cobwebs in some sports. My room had stained sheets and what looked like a 1970’s jacuzzi right next to it with also a strange smell. Poorly illuminated. It took the staff about 30 minutes to check me in as there was only one person at reception. When I finally got it done, I realized I had been chaged more than twice through Expedia than the walk-ins. I ran out of it as fast as I could and got another hotel.

Estuve una noche en el hotel ,del sábado 6 de junio 2026 al domingo 7 ,estuve en la habitacion 314,la habitación tenia un charco de agua que salía de la nevera,las ropas de cama estaban limpia,pero tuve una desagradable experiencia,el domingo hice mi chek out 11am y en la noche me di cuenta que habia olvidado el cargador de mi Phone,llamo y me dicen que llamara hoy lunes,y cuando llamó me dicen que no habían dejado nada en recepción, sin pasarme a nadie que pudiera revisar o al menos intentarlo, solo fue un simple cargador ,pero al menos merecía una gestión, cosa que no sucedió

I enjoyed my stay area and staff were very helpful and friendly definitely staying again

not the cleanest at all and hella sketchy

great location to hard rock stadium but property in very poor condition.

Worst hotel ever, no proper response from any one. We booked for 4nights, and checked out after 1 night. Even expedia didn’t help us getting any kind of refund

Whirlpool didn't work in room.

Nasty and dirty and staff have an attitude they don’t have a hair dryer or iron . Didn’t receive my $100 deposit . I don’t recommend

El lugar no tiene nada que ver con las fotos

Mold on walls

The hot tube inside the suite It wasn’t clean and way to many people hanging out

elevators questionable; only 1 towel; no disposable cups

Terrible experience overall

this was the worst hotel, we left the second we saw the room. the sheets were black, the room smelled unclean, the elevator didnt work, and the staff were extremely rude.

DISGUSTING. The sheets were dirty. The blinds were broken. My jacuzzi didn’t work (a reason for booking). The smoke sector was ripped out. There was a door that you could tell at one point conjoined the rooms; They ripped the doorknob off and nailed it

Dirty sketchy onlybstayed to save mone6 but dropped my standard will never do it again. Outdated.

Old photos Smell bad

I got there earlier and even though the room was ready, they wanted to charge me $50 to enter room at 12 pm. I asked if I can use a bathroom and they told me, they did not have a bathroom. I explained I drove 3 hours and still they did not accommodate me. There wee 2 men in lobby sleeping. While in the room, there was not iron not hair dryer and when i requested they told they are not that kind of hotel. the place smell bad, the staff is not professional and i don't recommend this hotel to anyone

el staff tiene buenas atenciones, pero el hotel esta en malas condiciones fisicas, el ascensor esta muy mal, la escalera de emergencia buen sucia y olor terrible

Control TV didn’t work Smell Mariguana all the time Door unlock to side entrance feel very unsafe Receptionist not willing to help Bad customer service

Staff was great. Everything else was gross. This place needs to be leveled and rebuilt to be acceptable.

Mi habitación con mucho olor a humedad, el baño terrible, bañera tapada no bajaba el agua, eramos 3 y solo habia una toalla, tuvimos que buscar las otras dos. Sábanas sucias. Se que es un hotel de baja categoría pero los servicios deben mejorar.

The entire property felt dirty and unmaintained. Please go elsewhere if possible.

Generally a run down property with little investment being made to maintain it. Steer clear unless you have no other choice.

Roaches!!!! The WORST hotel. Do not stay here! I couldn’t wait to leave!! Looked dirty, smelled dirty, stains everywhere. If you book here you will want to walk out right when you walk in your room. Photos are incorrect.

Everything was safe and sound

The room was horrible. The ceiling had mold and it looked like there was also leaking in the ceiling. I couldn’t breathe because of how dusty it was, the sheets had cigarette burns and stains. Horrible service as well. Never again

I got sexually harassed by a man who works at the property name Davante

I got sexually harassed by a man named Davante who works at the property

The pictures seen on the website does not match what was actually seen in person. Only 1 working elevator, stairwell wasn’t labeled at all. No evacuation route was posted in the room. There were too many stains on the floor and walls as well as beds to mention. A/C unit was being braced on the floor by a piece of wood. The TV antenna was attached to the blinds. You could hear people walking down the halls at all hours. Questionable maintenance all around. I did not feel safe in that room

Gross, roaches everywhere

No trashcan in the room, no TV remote, plaster falling off the ceiling, the sink vanity was falling off the wall, no locks on exterior doors, the key would demagnetize by the time you got to the room, every single part of the floor was sticky.

Everything was terrible they need to renovating this garbage or close it totally terrible

Yes it was okay

Not good

Clean room 🙏

.

Being refused access to a restroom while waiting as a paying guest with an existing reservation felt extremely discourteous and unwelcoming. I didnt stay at this hotel because the staff was judgy and unwelcoming. I want a refund!

Staff was rude

We got 4 towels , for 4 people for 3 days , had to ask more to stuff

The worst hotel I have ever stayed at but honestly the staff was lovely

It does what it needs to do. I use it to sleep and it was fine, ac worked well, bed was comfortable enough. You’re in Miami so everything is near

Nothing but the price. worst hotel I've ever encountered

Terrible I never see something like that

Save yourself some money and stay away from this property. The front staff is not interested in providing any service to you, only taking your money. The carpet in our room felt like sticking to our shoes, was damp in certain areas while pools of water was forming in places on furniture. The room smelt dank, very unpleasant!

Lo peor de lo peor . Sin palabras

Room was dirty and smells bad. Didn't stay.

Mold in room. Employee seemingly drunk banged on our door 1am 3am and 5am screaming in a language that is not English. We never answered the door, saw a name tag through the eye hole. Could not get out of that hotel faster. I stay in hotels at least 100 nights a year, this was the worst stay in my entire life.

Roaches crawling the wall. Got moved to another room where there were 2 big rat traps and food left in the refrigerator. I will be writing a dissatisfaction letter and given the circumstances I asked to speak with management and front desk stated no management on site. I believe a full refund should be warranted. Worst experience ever! I will never go back and recommend no one ever goes there.

The hotel (Miami Gardens Inn & Suites) was unsafe and unsanitary: mold present in the room dirty conditions and strong odor missing basic items like towels broken fixtures I have photo evidence. The room was not habitable and not as described. Do not stay there.

THAT PLACE NEED TO BE FIX ROOMS AND DEEP CLEAN

Literal black mold on shower ceiling, window blind broke and stuck in up position: no curtains to block sunlight, room only had two towels for three people ( no hand towels or mat to step on after showering . Only one of four lights working in bathroom, walls filthy, pool light laying in bottom of pool still wired in . In the hallways you can see water stains and the ceiling dropping from holding water.

No room services got locked out of my room twice.

The place was dirty, needed a paint job, toilet seat broken, no tissue holder, worst hotel I haver stayed at

mouse and horrible condition of literally everything there

Worst place I’ve ever stayed. Looks like the carpets haven’t been shampooed in years. It is quite literally in the ghetto. There was an eyelash on the bathroom floor. It definitely wasn’t mine. The counter in the bathroom was holding on by a thread. The sheets were gross. Just overall so bad. Nowhere to put the toilet paper. Dirty curtains. Stained mattresses. Hair on the sheets. Dirty blinds. I think they literally make the bed and call it a day with the same sheets from the prior person.

Accommodations Staff

The look The bathroom door was not on and the person came to put it on while we were sleeping in the room

La experiencia hotelera mas horrible que he tenido en mi vida. No entiendo como esta institucion tenga una licencia de funcionamiento vigente

Don't stay there the not very helpful the room had broken stuff in it n ot good wouldn't recommend it to know one

This place is a nightmare.

Hotel is not what it looks online, smell bad, dirty bathroom, no breakfast, very loud.

Bedbugs smokers

Roaches , peeling walls , dirty bathroom , out dated design , smell like smoke . Doors broken no security . Not safe

Horrible

Good but is not close to the passport office

Rooms were filled of cockroaches , the walls were dirty as well.

Horrible ese hotel súper viejo y sucio, pienso que está a punto de derrumbarse y el personal terrible también

Very poor condition of room dirty, I saw cockroach bathroom dirty no happy with stay

Too late to notice

It was rundown and the front desk were very rude and there was a lot of surrounding area. The rules are not updated at all the faucet did not work well it was pretty run down

Absolutely NOTHING this place needs a visit from a regulator or inspector. DO NOT STAY HERE. It is basically a homeless shelter. Stained with smoke, bugs in the room, hairs all over the bed, different height drapes on windows with knife cut slits in them. When we checked in the lady read our credit card info over the phone to someone else to process it.

Nothing at all Cannot describe how bad it was. Everything was wrong. It was stinking so bad like weeds. We took two rooms and it was so suffocating with that smell. Couldn’t sleep. People were smoking in the hallway all through the night and banging doors.

Beware, stay away from this place if you want a clean safe place to stay. Would not recommend

Nothing in room other than a tv and bed a couple of chairs, no lamps, microwave, refrigerator. A bare bones room.

Room was dirty, smelled like moth balls. Bathroom condition was horrible. Hotel needs MAJOR remodeling. Would not recommend.

That they had a room available Everything from how poor the bedding and how the tv did not work.

Friendly staff but poorly outdated property. Worth the price but needs a lot of upgrades. No bathroom door in our room.

Never again!

Yes

The room was in deplorable condition. The bathroom had visible mold, which is not only disgusting but also a serious health concern. The towels were stained, giving the impression they hadn’t even been properly washed. Everything felt neglected, unhygienic, and far below any acceptable standard of cleanliness. Sleeping there is not an option. Honestly, it would be better to spend the night on the street or under a bridge than to expose yourself to that level of filth and neglect. There is no excuse for offering service in such conditions. I would not recommend this place to anyone under any circumstances. If you value your health, comfort, and peace of mind, avoid this hotel at all costs.

Terrible

Ok, good if you just need to spend a night.

The room was not too clean

Parking was fine… got to room and checked in at 4.. was told by guest before us to check the room really good… got a room on first floor, looked over everything and seemed fine, left for dinner and to see how to get to port, got back to room after dark…. Roaches were out and active… NOPE… luckily found a room on 4th floor that was clean clean… but never again… staff was really good about getting us a room after I viewed it, but roaches is a NO GO for me

Terrible, dirty sheets carpet bathrooms, really terrible hotel

The hotel needs renovation. However staff was great. Also, clean room, nice odor in the hallways and elevators. Easy parking. I stayed 2 nights for a business trip.

The air conditioning was blowing water into the room, the bathrooms were horrible, everything was very old and outdated, a disaster.

Filthy. Worn and ragged. Smells old and musty this place should be shut down. Globs of caulking around the bathroom with hair stuck in it. Filthy.

Wouldn't recommend anyone to stay here

The first room we checked into had broken blinds cigarette burns on the tub Dustin and hair everywhere broken concrete pedestals on balcony. Second room after complaining about the first same condition except they didn’t have lines door didn’t close all the way at the top sheets and blanket. Pillowcases were dirty. Had to buy her own. Staff was extremely rude checked out the following day could not stay there would not recommend this place to my worst enemy

DON’T DO IT!!! First sign of shadiness they make a copy of your identification and credit card a tell tale no no!!! Therefore don’t even think about staying here!!! This is the most nastiest run down inhabited hotel for any living creature man dog plant or insect it’s TRASHY!! But let’s rename this joint Garden Skid Row!! It gives welcome to The Carters from New Jack City and that looks better than this rock blow weed hoes park trap house!!! The administration of the city of Miami Gardens should be ashamed of themselves to continuously give this place a business license cause every code under every palm tree in Miami Garden has been violated. There are drugs being sold and used right in the parking mold throughout the hotel prostitutes looking for a John this place is the dump don’t let the picture fool you they say pictures don’t lie well these scum bags are it’s despicable unethical and immorally wrong to solicit travelers whom are seeking a hotel for their vacation stay so TRAVELERS BEWARE DON’T DO IT!!!

Roaches, kept getting locked out of my room. Not helpful staff.

N-A-S-T-Y!! Torn dirty carpet, dirty floors and walls…outdated hotel.

It was a waste of money. The room was not clean at all and the sheets have spots and stains all over them and the microwave plug did not work

The hotel didn’t not look like the picture. The customer service was awful as well. The bathroom doesn’t flush a lot of things needed to be fixed up in that place it’s terrible.

Just bad

The property is not well maintained. Our room wasnt ready at check in time even though we were given the key. Mold on the ceiling and windows. Broken tiles and the elevator was a death trap.

The room keys didn’t work and had to get them reprogrammed every time we left the hotel, I paid extra for a jacuzzi room with a walkout balcony to the pool but the jacuzzi didn’t work and the pool wasn’t open and the water was green in it. Homeless people sleeping out front of it and people sleeping on the couch in lobby. And I’ve never seen a hotel with a behavioral health doctor on site… stay far far away from this place

Good

.

Hotel is filthy but then again it’s what you’re paying for, staff is rude and is infested with roaches. Won’t ever stay there again, they only reason we stayed is because we prepaid, otherwise we would have left. Do yourself a favor and book somewhere else that’s more decent than this crap hole. Smelled like urine also!!!

Needs a lot of work and repairs. Only stayed a few hours and checked out.

The hotel was terrible. The carpet was dirty, the elevator was barely working, the tile in the room we eeee were in around the jacuzzi was broken and cracked. No railings to note the steps to the jacuzzi. I fell over the step and hurt my knee and shoulder. The staff the first night was rude. For two people in a room they had one washcloth, two bath towels when I asked for more towels I was told there’s only two people in the room you have enough come get more tomorrow. The check in process was slow. Please avoid this hotel at all costs. We will never stay here again. Definitely not worth the money. This was the worst hotel ever. They are lucky I am not suing them for my injuries.

I was just staying 2 nigh but the Room they gave us first it was really dirty and the pictures they have on the website it doesn’t even look like in real life

This hotel, which was more of a motel was one of the worst motels I ever stayed in. The pictures online need to be updated and clearly shut down for so many safety violations and safety concerns. This place is horrible. The two young ladies were nice but the manager and setting of the place was very heartbreaking. I will be sending an email to cooperate with all pictures and videos. This place is disturbing, disgraceful, and dangerous. I payed for two nights but left a day early and the manager refused to refund me. I even called the motel hours prior to me booking. Please don’t waste your time and money. You’re better off sleeping in your car or the airport.

It’s not worth it

La peor de las experiencias pésima la habitación, sucia con peste, las sábanas sucias el baño peor. Es una experiencia q no quisiera repetir. Ni hablar de a bulla en los pasillos y la cama cada vez q me movía creía q se caía. A las almohadas no se les puede llamar así y el colchón en pésimo estado lleno de bolas. Pague una noche para descansar y seguir de viaje y descansar fue lo único q no pude hacer

One of the worst conditioned hotel ive ever been to.

ROACH MOTEL. They shouldn’t be allowed to rent these rooms. The paint was peeling off the walls, the beds have mismatched sheets from dollar tree, not clean at all. And yes roaches. I slept in my clothes on top of the bed and didn’t open my luggage. Walls paper thin and doors slamming w druggies all night. The staff was nice. But they know it’s bad.

Upon checking in into our bedroom, there was a notice that the Jacuzzi doesn't work. And if we were to use it, it will be at our own risk.And we will be responsible for any damage caused for using the jacuzzi. The room is not to stand there was a black duvet on the bed. The pillows are very old and the pillows have absolutely no covering. The bathroom is very dirty. The pluck holes was blocked. Water wasn't flooring properly. The shower curtain is very dirty. The floors in the entire room is very dirty.The carpet is very old and it smells, and the floors are very sticky. There's absolutely no window curtains and the blinds are broken. The walls are very dirty. The ceiling is old paint dropping off, and ironing board was broken. We needed some plane towels and beddings. We were asked to bring our dirty towels downstairs before getting any clean towels. The receptionist was very rude. This is definitely not a place to stay. It's a waste of money, and we definitely did not enjoy our stay there. Do not book this place. It's very ghetto, there's no restrictions for smoking.It smells like smoke.It smells like weed.

The staff was ok. However the place terrible

I stay often and really enjoy my stay each time. The staff is patient and very helpful also great tv channels thanks.

The hotel smelled bad, the room was nothing like the pictures. Broken curtains exposing entire room, unable to open patio door due to metal bar placed by hotel staff preventing it from being opened, stained bed sheets, sticky floors, stained tub, dents in the mini fridge. Not worth the money whatsoever.

El hotel parece estar abandonado. Todo está roto y viejo. La piscina está rota. El jacuzi dentro de la habitación está roto. El internet es pésimo.

Lo peor sucio aire roto cucarracha un hoyel q no deberia estar abierto al publico

The place should be shut down, everything was disgusting dirty, broken tiles on the floor, rust in the showers, carpet was stained and smelly.

It’s been 7 days we still have not received our deposit.

It’s a dump. This place is one of the worst place I stayed. The pictures you see in the Expedia.com are very very old or heavily photoshopped. There is an air conditioner but they said the heater is not working. It is in Miami but it’s low 60’s in the night in February. So as my room. I hate being cold room. Well, that is just a starter. There is a jacuzzi in the picture. But it doesn't say there is, because it’s not meant to use, I guess. There is no water goes to the jacuzzi. There are only 2 bath towels in the room. No smaller towels no hand towels at all nor one for the bathroom floor. Just 2 bath towels. Check in is after 4pm. No exceptions. The stuff there are not so accommodating at the best. They talk behind your back in Spanish if they think you don’t understand Spanish. There is a charge that I didn’t know, upon arrival I had to pay a hotel fee for 22$. I should have checked. But I have never seen a cheep hotel charges the hotel fee before. Usually only at 5 star resorts charge such a fee. One good thing, the bed itself was reasonable.

Dumpster would be a better stay

Bathroom was terrible, everywhere the stains mark and room was not to the expected level.

Hotel is old and trashy and has a lot of sketchy people in the parking lot.

I honestly was scared to lay in the bed. The blanket was dirty. The bathroom had hair everywhere. Was not a place you would want to stay with kids at all.

Roach infested, very dirty. Staff were aware of roach infestation.

The rooms are extremely dirty. The tile is broken, there are burn marks on the countertops. There was a jacuzzi tub in the room that the handles were stripped off and not operation. The mattresses are so old and bad. You get two bath towels no hand towels. The whole place is beyond lower end. This should be a 1 star or if possible less. Yes it was a good price but you literally are risking your safety being there

The place was horrible, dirry, the room was terrible, the walls were dirty, the furniture was old and broke as well as the carpet. The lamps and lights were broken as well. The bathroom was dirty and smell bad! There was a hole in the wall as if somebody had punched it

No staff support

After we said we wanted to leave because it is unsanitary, the front desk staff offered to give us a different room but there's no way we wanted to stay in that hotel, especially with a small child. They refused to give us a refund even though we did not stay there.

Dirty

Room bathroom was barely hanging on. The blinders are all broken in different spots. The hallways smells like weed and pee mixed together. You can hear others in the hallway all night long. The elevator doesn’t tell you when you arrive at a floor, you have to literally peek out to read the floor number. Customer service sucks a$$. They all have attitudes and don’t wanna be at work. If you get towels you won’t get wash clothes. One or the other. I stayed one night really late check in and left at 6am the next day

Room was dirty, toilet was not working right, full of paper and poop, staff very rude, Saturday night staff change the card key for the door, don't know why. Sunday morning there was no hot water, heat, no light the elevator was not working, stairways dark. Lots of people complaining to the staff, they didn't care. That hotel needs to be remodel. It not safe... I'm sorry never again.

Room was dirty, the staff at check in was terrible...I asked to move to another room whete the heater was working....unprofessional completely ridiculous woman said " its Florida we don't have heaters".....I'm from Florida, we have heaters....she just didn't want to get up and go check another room for me...ridiculous

The bed was cle

Staff is rude. Shower head leaking water and did not function well. Bad smell in the hallway and in the bedroom. Old building!!! Will not stay there again!!!

Bad service!! If i could rate no stars, i would

Last day I couldn’t shower because there was no hot water and no heat in the room electricity went out no cups in the bathroom no bath mat needed more towels bad pillows

Paid for a room with jacuzzi and they gave me a room but without a working jacuzzi. No resort amenities however they will charge you a resort fee. The rooms are falling apart. No hot water. No light in the rooms. Do not stay here and night shift staff extremely rude.

No hangars, ironing board with no iron. Nothing to sit on in the room. Toilet paper dispenser broken and hanging down. Patio with one decrepit chair and a filthy, broken chaise - lookin out on a long empty pool, taped off to keep you well away. A major freeway, very loud and busy, just outside the closed pool area. Crumbling and deteriorating, once very fancy decor, in every direction. Local people loitering and walking the hallways, Thankfully unknown substance on the floor. When we arrived just before midnight, there were six people ahead of us, with one desk clerk doing their level best for each new guest during the long registration process. When we got ours completed, with lots of paperwork, there were thirteen people impatiently waiting.

Would not recommend.

The room was musty, toilet seat was falling off, bathroom counter was visually bending in the middle. The hallway to the room had a bad scent too.

The hotel is old and needs maintenance

RATS…. And drug deals going on through the communal bathroom windows. Stay away from this hotel.

1. Dirty and grimey blinds, as well as broken. 2. Water damage on the ceiling. 3. Torn carpet 4. Most important, i has no hot water. I went to the front desk

The room was a complete wreck. Extremely dirty carpets, bathroom falling apart, and water soaking everything. Found hair in the bed and the chair was stained with an unknown substance. We left a night early because we just couldn't do it again. It sounded like people were running in the hallways all night and there was a civil dispute between spouses in the parking lot that woke us up. Would not recommend to anyone.

Terrible place. Rooms have RATS!

The hotel is a dump check in and check out nasty place i have ever been to hotel. Com should be ashamed of them selfs

Negatives - Staff was absolutely horrible and not helpful at all. I saw 2 roaches crawl from the hallway to my room, the housekeeping may be the worst I’ve ever experienced. You don’t get clean towels or rags unless you ask front desk and you still may have to wait hours. I’ve paid for a deluxe patio and jacuzzi; the jacuzzi didn’t have a stopper so I couldnt use it. The patio was dirty and the building is falling apart not to mention they have photos of a pool and it’s yellow taped off. So I paid for all the amenities that I never experienced and didn’t know it was unavailable until we got there it was pure false advertisement.

ZERO STAR. Absolute Worst Hotel Experience of My Life – Filthy, Unsafe, and Unacceptable – Avoid at All Costs!This is hands-down the worst hotel I've stayed in during 41 years of domestic and international travel (since I was 16; I'm now 58). What should have been a basic, clean place to rest turned out to be a health hazard and safety nightmare.The room looked like it had never been properly cleaned—ever. The carpets were so filthy and stained that I had to go out and buy slippers just to walk around without touching the floor with bare feet. The bed sheets were sticky, covered in mysterious stains, and literally torn in multiple places. There were visible rips and holes that made the bedding unusable and disgusting. The entire space reeked of neglect, with dust, grime, and what felt like years of buildup everywhere.Adding to the shock, the front-desk staff were casually eating meals right at the check-in counter, showing zero concern for hygiene or professionalism. The overall atmosphere felt more like a crack house than a legitimate hotel—unsafe, rundown, and completely devoid of any care for guests.I would not recommend this property to anyone, under any circumstances. It is not fit for human habitation in its current state. If you're considering booking here, please read every recent review and choose literally anywhere else. This place needs a complete overhaul or should be shut down until it meets basic health and safety standards.Do not stay here—save yourself.

Check in wasn’t possible even five minutes before the time. The room is very dirty specially the bathroom door is

Nice people at the facility but the place is dated. Convenient for what we were trying to do. Neighborhood is ok, but not really a walk around area.

The welcoming staff at the front desk were very rude.. upon arrival i would not recommend staying here .

Everything was smooth

Check in got the first room someone was already in it. Went to the second room and the door did not even lock and the patio door had a 2 inch gap in it and did not lock. They gave us a third room and the toilet is not even attached to the floor. Two lights over the bed would not shut all the way off. Told the front desk every day about the problems. Only third day a maintenance guy came and took a lightbulb out of the bathroom and put it in the bedroom. Then there was three lights that would not shut all the way off. The maintenance guy walked out, never done anything to the toilet and never even said anything. I just gave up and dealt with the problem. Also had to go get our keys programmed every single day because the doors would not unlock when we came back to the room.The hotel is nasty all the way around.

The hotel is dirty, the staff rude (When you can understand them) and the check in lobby staff are behind glass (Bullet proof?) one reason why you can't understand them. The grounds are unkept and dirty. The pool area was drained and looked like it hadnt been used in years. Back door lock broken (Card reader) soi the back door was locked no access. The room was dirty, the sheets were paper thin, glass to the "Patio" door was dirty. The Patio (I couldn't get to as the door was locked permanently probably for security reasons) was dirty and had trash on it. The bathroom was not clean; toilet seat was broken (not on properly) the shower curtain was paper. NONE OF THE PHOTOS on Travelocity match this hotel at all. I have real photos of this location. It looks like it hasn't had any maintenance since 1950s. This hotel is not for Families, Business travelers, kids. May be if you need a place for an hour or two and don't mind bed bugs..

Towers were stained, outside area had numerous people smoking and drinking with trash all over, entire area both inside and outside the hotel reeked of cigarette smoke, there was a small cockroach in the bathroom

Yes

The staff was good it’s just the room and bathroom is a little dirtier then I thought but for just to sleep it’s fine

The room was decent, but the exterior already turned me off being that it was a super old building and the area was prone to vagrants and just generally did not feel safe.

Checking in staff was rude and us wait while she on her cellphone

Since i left i have not getting my security deposit yet it been 2 months.

The hotel was very outdated nothing close to what's on Hotels.Com... The room smelt dirty and outdated ... The staff was very rude and not helpful at all ... 2 Bath towels and 1 wash clothe for a 4 person room and wouldn't give extra without withpay

The room smell , really bad , I didn’t stay more than 20 mins

In general, the hygiene of the place was poor; the toilet and shower were not working, and many individuals were loitering in the surrounding area.

The rooms are so disgusting. They are not fit for anyone to stay in. The bed sheets are were covered in pubic hair and nasty stains. The curtains are barely hanging on. The floors are so dirty they dont look likethey have ever been cleaned. Checked in and then checked right back out.

Good stay can't complain. Would stay again!

This place was an absolute nightmare. The pictures do not accurately represent this place. On the website it looks simple but clean. That is not what I found when I checked in. Within the first five minutes of waiting over an hour to check in, four police cars arrived to handle an issue with one of the customers. Their statement to me was they visit this hotel routinely. Once I got up to my room, there was a heavy smell of roach and or cleaning spray which forced me to keep the window open all night on late December just out of a precaution for my health. It was walking into a dump. Shades broken, water damage in the bathroom, stained surfaces with god knows what and a shower that didn’t work properly. Just to top it off, random people walking the halls endlessly and slamming doors. By far the worst hotel of experience I ever had. True nightmare of my life. No refunds on any portion of the stay and they actually have the audacity to charge a resort fee”. Horrendous!!!

45

Staff were great and helpful. Hotel needs maintenance.

I would give this hotel no stars if I could. The hotel was not clean, it smelled like Roach spray, and there was no hot water at all in the hotel. I am attaching pictures that I took that night.

For what I paid it was great...😘

Worst experience ever!!

Room. I took pictures and wish I could upload it. Let them learn to clean after every customer to prevent infection or something worse!

Amazing staff

Ok. Where do I begin? We arrived on a Saturday afternoon I called ahead and confirmed we could do early check in as we were flying in from out of the country. We arrive around noon, 80 dollars for early check in. We were exhausted so we paid and checked in. The lobby stunk like BO there was a diffuser that was trying to make it smell better. Didn’t work and there was a loud banging sound. I asked the front desk agent what it was and she said she didn’t hear anything despite it clearly being audible. We go to our room up the sketchiest elevator I’ve ever seen creaks and cracks all the way through very dirt and un kept. We arrive in our room and there is an iron mark on the carpet, the carpet looks like it’s form the 1960s, there’s visible mold everywhere. The room was disgusting, dirty and just not taken care. It felt like the room was never updated. To door to the bathroom didn’t close. There was a burn mark on the toilet paper, there was loud noises all hours of the night. The pool was filthy, and the staff couldn’t care less about any of these issues when we brought them to their attention. We were on a budget so we couldn’t exactly leave and there was no refunds available. Will never go back and highly recommend nobody ever goes there either.

Man that was my first and last time at that place And something was making noise all night long I don’t recommend this place to anyone.

We DID NOT stay. The girls were frightened that someone would break in. I had concerns over the stains on the sheets and uncleanliness of the room. We returned to the front desk and said we had concerns about our room and without question they checked us out. No offer of a new room or trying to improve the situation. And no offer of a refund. Expedia, please remove places like this from your offering. On site they told us because we booked through Expedia there was an additional $22 charge.

We get to the hotel late night for a check in, we found that it was located in an unsafe neighborhood. The room was so creepy that we couldn’t stay there. We asked for refund and the owner didn’t approve. We feel unsafe. Also, the smell of marijuana was very bad.

Rooms need to be renovated.

Rooms are dirty and reception is rude with no type of manners

It's was the beat stay ever

Horrible. Bathroom looked like it was not cleaned in weeks. The room smelled

Many issues with the condition of the room (broken door handle upon arrival but fixed by maintenance). Broken chair, jacuzzi tub doesn't work but in the room photo. Balcony was cluttered with cigarette butts.

It was horrible room had mold,sink was leaning we kept hearing stufff.

There was gum on the wall next to the bed, rat poop behind the bed, the pillows were brown, water damage on the ceiling, mold and mildew smell, hallway smells like weed. There was so much wrong with this place I am not exaggerating. My fiance is extremely allergic to mold. PLEASE STAY FAR AWAY.

Hotel is a bit outdated but for a budget room, one can not really complain. None of the hot tubs featured in the pictures are in working order, per front desk. It's convenient off the expressway. Nice to have the mini fridge and microwave.

I canceled due to the reviews. Every review said the place was nasty with mold, coaches, bliod stains, and carpet nasty. Also every review said you will not get your deposit back. So glad I canceled my trip

Yes

Great for the price range.

Okay

Room was filthy.. The hotel added $22.60 to each room. So much for all fees included. Prolly was great 30 years ago. Only thing missing was Crime tape. Make another choice..

We didn't check in at the Miami Gardens Inn and Suites. We didn't have access to a restroom in the lobby and the clerk couldn't careless if it was an emergency or not, so we left to another location which was a lot more pleasant.

La compañía Hotels.com y Miami Gardens Inn & Suites me estafaron... ambos son UN FRAUDE... Cobran UNA COSA... Y ASIGNAN ALGO TOTALMENTE DISTINTO DE PÉSIMA CALIDAD

Clean comfortable

The place should be torn down.

No towels in the room. I asked for them at the front desk. The obese lady said they were washing them…. They didn’t have any clean.

all the above

the a/c worked good. the hotel overall was clean but old. the bed was firm and I slept through the night.

This place is gross

The place is dirty, the hallways smell like weed and cigarette. The staff is unfriendly. The first room we got, the alarm was beeping, they couldn't be bothered to change a bettery, the second room smelled horrible. While they were trying to look for a third room we decided we don't want to stay there. We asked for a refund, they refused, and said we would just get back our deposit and if the manager approved the hotel service fee (because we weren't staying), within 48 hours. Well it's been a few days and we haven't heard back, nor received any money, not even the deposit. Even Orbitz reached out and tried to reason with them, but they refused to even make an attempt. Probably this is how they make their money?? Having upset guests who just leave?? HORRIBLE EXPERIENCE, STAY FAR FAR AWAY FROM THIS PLACE!!!

Parking was a little shady with autos with bro out windows and dark

This place is falling apart, it is in bad condition

parking was ok

Arrived 15 minutes before check in and could not check in would not allow wife to use restroom. Room was terrible water stains all over ceiling, windows filthy, shades broken, bathroom counters falling apart . Elevator was trashed, a lot of undesirable people hanging out in parking lot all hours of the night.

The outiside. Dirty, old, inside Take this place at the last choice Belive me. This place should shut down. Worst place i ever been in USA

Room was raggedy and ran down. Mildew and microbial growth everywhere ! Even on the shower lining. Had a patio but it was disgusting and had mattresses just sitting there. Like why do yall have mattresses outside in the rain in someone’s room patio ? Definitely one of those places you double check for bed bugs.

As soon as I was going to check in I noticed it very dirty and a lot of mold. The lady at the desk told me I would have to pay a deposit and a resort fee which would have been fine but this place was far from a resort and really disgusting. Don’t believe the pictures they put up this place is no place for anyone to stay. We ended up leaving immediately and very upset about the waste of time and money i spent to not even stay there. Luckily I was able to find a nice clean Marriott nearby and was able to walk in and get a very clean room.

The ratings and photos are 25 years old.

Great

It doesnt feel safe but overall was a good experience

This hotel was easily the most disgusting hotel I have ever checked into. First of all the front desk staff were rude and uninviting. She gave me a key to the room that did not work. Went back down requested another key. Got another key. And then when I got into the room Immediately started taking pictures to send to hotel.com because it was so disgusting. How do you put a hotel on your website without reviewing it. The sheets were stained with God knows what. There was a roach waiting for us in the bathroom. It was appalling. They told me my room was nonrefundable and they could transfer me to their sister hotel, which was so disgusting and dirty. I was not even putting my stuff down or parking my car due to safety fears. if hotels.com continues to include such rundown unkept hotels on the website, I will never use it again, and I will tell everybody on social media and be vocally not even hotel.com because you clearly do not look at the hotels your listing.

We could not stay there. Somehow Expedia rated it 3.6 , but many light bulbs missing weak AC, bad neighborhood. We bought another hotel instead.

This place is a complete bait and switch. The pictures on the internet looks nothing like What it is in real life. The walls are dirty, the carpet is dirty, the bathroom is dirty, and my bed sheets are even stained. I literally left in disgust and found another place.

Dirty room, AC is terrible, weird smell

Horrible experience. Checked in and out within the hour.

It’s unbelievable that they are allowed to operate in any capacity. Safety concerns, no smoke detectors, mold and mildew, not ADA compliant, exposed wires around the pool ladder, pool lamp hanging from socket, no iron, only supply two bath towels and if you want clean towels must provide the dirty towel for each clean towel. The worst experience I have ever experienced.

Took 30 minutes to check in and the room has viable mold and smell when entering. The entire complex was the worst conditioned hotel I have ever stayed in my life. Asked for refund after 5 minutes and was refused due to no refunded rate. Expedia needs to do better to ensure photos and conditions are accurate as this clearly not suitable and will call health inspector.

Lacks customer service leeane is her name I believe

The property looks rundown ands smell bad there was cockroach in the room. I will never stay there again I should get a refund you can smell marijuana in the hallway bed spread have Siemens and chair

I like the front desk receptionist and the facility for it coast it is good I travel allot of states don’t have much respect for their guest

DO NOT GO THERE!!!!

I didn’t like anything.

El baño estaba sucio el balcón tambien la piscina daba asco

The whole hotel stinks, dirty sheets, dirty towels, everything old and dirty, I've never seen anything like it!

Fotos are not accurate. I felt like I was deceived

U get what u pay for.

I

6.Only 2 towells in bathroom 7.No ice pan or cups 8. No coffee or accesories 9.No curtain to prevent sunlight in the morning 10.Jaccuzi front should have an anti slip matt

Terrible place to stay do not recommend do not referral do not pass go. I only stayed here because it was close and convenient to location where I need to go. The next few mornings the treatment from hotel staff meeting the women there working front desk was very much poor and terrible. Also the owner.

After I wrote my review about Miami Gardens Inn & suite on the same day I was staying there at the hotel read my review and commented that the front desk will be reaching out to me and they did and told me that the hotel owner did not like my review and asked me to leave.

There was no hot water during my stay. They also didn’t give me fresh towels on my second day. There was a hot tub in the room that did not work.

Unfortunately, staying at this hotel you will be walking back-and-forth just to get a towel and to return to old ones down to them. The ladies that worked the front desk are disgusting.

Spend your money anywhere else but here as a guest at this hotel I wanted to print out some paper I went down to the front desk. The young lady told me it would be two dollars per page. I asked her I might not guess here a paying guests here.

The place was unsafe and dirty, the moment you walk in the front desk staff don’t even acknowledge you, they were on there phone. The rooms are disgusting the furniture was old and stain. I took pictures wish that I was able to uploaded them. Not sure why Expedia would have this hotel. It don’t deserve no stars

You have too change the e

literally gross. cockroaches in the room, hair in the bathroom, strange smell, no double lock on the foor, felt unsafe.

Terrible.....muy decepcionante ,

Ok

Terrible hotel

Its dirty

From the elevators to the actual room…filthy, old, need repairs, repaint…everything! We booked two nights and only stayed for one. The room itself was very old school and looked like it had not had a proper cleaning in years…it gave more motel/guest house vibes. Furniture was dusty and bathroom had stains all over. Def not worth the price. Upon checking out and getting my deposit back…they had the audacity to charge $20 for makeup being on a towel…a towel that can bleach and be cleaned in 2 minutes! Some makeup on a towel while there are permanent stains all over the room? Ridiculous. The female staff was quite rude at the front desk. I can only describe this place as old and run down…NOT a great experience and def not worth the $!

I’ve traveled a lot and I can honestly say this was the worst hotel I’ve ever been to, the hotel was dirty, the first room we got was dirty and smelled like mold. The second room we got after requesting a change was the same or worst. It had mold in the bathroom walls, but the bathtub, they gave us only 1 towel. The bed sheets were dirty, the carpet was dirty and ripped, the wall and ceiling paint was peeling. It was horrible. I couldn’t leave the first night because it was 1am already, I left at 6am and lost all my money because I requested a refund and got 0.00 back.

nothing at all there was a deposit that i was unaware that had to be made and i for that reason i didnt stay at this hotel.

This is the worst hotel I’ve ever stayed at my entire life. It was absolutely unbearable to be there. I paid for three days and I left on the morning of the second day. I was there because I didn’t know that it was gonna be as terrible as it was and I had to rent a car and I went to a different hotel. The ceiling panels have been leaked through. There is brown spots all over the ceiling. There is no cleanliness at all inside of this hotel room. There is no handle on the refrigerator. It was dented. It was like I walked into a nightmare , and I’ve never been more disappointed in a hotel I’ve ever stayed at .The toilet was falling off of the ground. It was not even safe to use the room that I was in I did not feel safe there. There was absolutely no way to lock the door from the inside. You could only use a key on the outside And it was just absolutely horrible. It was horrible horrible horrible I would never recommend saying the staff was somewhat nice. I called them when I flew in on a red flight ride at 5 AM and I asked if I could come in to check in early. They said absolutely. I got there at 6 AM and they said oh I’m sorry you can’t check in until noon which I thought you know that’s OK. I would understand that if I hadn’t already called. I don’t know how they even can advertise this as an option for humans to stay. I would never stay there again I left on the morning of the second day that I was there and I paid $742 for three days and I am so dissatisfied

The rooms are horrifying! When we opened the door to our room, and we were knocked back by an overwhelming stale stench in the air! The main window panel was hanging out of the frame and you could hear the traffic from the airport as if you were standing on the tarmac! I dont know how this hotel is even acceptable on Expedias site! There were stains throughout the bathroom walls and mold throughout the groutlines from pore maintenance. My family and i could not stay here safely. I was truely concerned for our health and decided i couldn't risk staying here!!!

Location & price was good. Poor matress

It look old and no taking care of

The PICT

We were extremely upset and disappointed. On top of that… reservation cost wasn’t refunded. I won’t ever recommend this property to friends or family.

I work overnight and was in the process of moving so needed a place to sleep when I got off work. The room was satisfactory and durable to get rest after my 10hr shift. However, the hotel grounds were not kept clean, herb smoking was smelled throughout the hotel daily, and elevators worked occasionally. They should waive the additional $135 resort fee because this place is not a resort.

I tried to cancel my stay and no one ever answered. When i called the property, they couldnt help me because i had booked with Hotels.com. awful experience.

bad room conditions, bad clean sorrounded area, lot of marihuana smell, bad option but if you can't find another place to stay is good, the distance to the beaches is good. I paid for an extra night but the front desk didn't register, so the took my stuffs out the room...and they didn't even give me and my family a discount for the bad time.

Not the best room, smelled when we walked in room, dead roach and no towels. Staff wasn’t very friendly either!

I felt comfortable, I had a good time at the hotel, I loved it very much.

The hotel was in terrible disrepair and In an out of the way place with no food or snacks anywhere.The front desk even refused to call me a taxi to get me to the airport on checkout!

The status of the property was not good, it look like and feel like an abandon building.

It had roaches and smelled like cigarettes.

Too old and it doesn't feel safe and clean at all.

0/10.

Con job at checkin they charged a check in fee of $22.60 per day, no problem if there was anything for it but no clean towels, I had two in my room one was dirty. No hand towels or wash cloths no tissues, one roll of very cheap toilet paper. Check in took 15 minutes. They had a door marked gym but it was locked,I asked about it and was told it was closed. Pool was dirty and water freezing cold obviously not heated. My room had numerous cracks in the ceiling with falling paint scraps. No blanket only a sheet and a decorative cover that probably has not been washed in who knows how long. It had a small refrigerator (bonus) and a coffee maker but no coffee, not one cup for coffee or water none. I went down to desk and asked for a. CUp and was told they did not have any. No ice buckets no ice machine other than one for entire hotel that was in the office and the desk attendant would give you some but only a cup full (you furnish the cup) she told me people would fill up their coolers so they removed them. Trash all over the front of the hotel I can go on but safe to say I will never go there again. this is my strongest review of any hotel that I have ever stayed in, a horrible dirty hotel. I highly recommend Hotels.com remove this hotel from any listings.

The interior of this hotel was run down, hallways were all dirty and walls marked. The room had an awful smell to it. Even after a long drive and being tired, we requested a refund. Refund required manager approval and was not given at the hotel. Hoping this hotel does the rifht thing and refunds my money.

Dirty busted up noisey

One star is too much for this hotel 👎

The hotel is not clean. And the elevator is always not working or if not it has water.

Bad

At check-in the lobby smells horrible, asked to see the room and it seems that they recently fumigated for roaches and did not air out. Could not stay with asthmatic conditions and was unable to even get my refund. this is not worth the amount charged per night. should have looked at ratings prior. There are mostly negative comments. Unsafe and unfit and being represented by Expedia. After using Expedia for many years this was it for me. I want to see my refund which is over $600

Horrible y deplorable

There was a bit of a crush of incoming residents. After long day no restaurant facilities Room near to a parking area with an open door to the hotel A bit not what I expected

I was not allowed to check in as they thought I had not paid. I am expect a full refund.

The front desk ladys that works night on friday had bad attitude n speak Spanish amongs the 2 of them to talk about me and guve me a bad musty room where the carpet was cut up and it smelled like smoke in there ...

This place needs to be torn down in every way. If hotels.com has this on their platform I will stop using it as a reservation service

Bed sheets was dirty Was t no batteries in tv remote

I booked this hotel for my step mother who was stick in Miami due to a cancelled flight. The quality of this hotel was atrocious. On top of that, they charged her another $150 to her credit card after she left. I need to get a refund for this hotel stay as it was not as advertised.

The smell of cleaners in the entire place was overwhelming. The television was equipped only with an inactivated Roku and in spanish. There was a jacuzzi tub in the room with no knobs. The bathroom floor and tub were very slippery and unsafe with no bath mat provided. Luckily we did not plan on hanging out in the room any longer than to sleep.

I cannot think of one good thing to say. It was filthy with cockraoches, disgusting rooms, zero property maintenance, the staff were fighting, there was no food or water on the property...area was in the middle of no where and felt unsafe. DO NOT book this property

Smoke smell in the room Bath room counter curved and falling Sink doesn’t clear Terrible maintenance- worst room I’ve ever seen.

No towels. Toilet didn't work. Dingy. Paint peeling off the walls.

Long line to check in. Really poor exterior and interior maintenance. It smells. Dirty rooms. Rouch and hairs found in room.

Since there were very few guests, I was able to park closer to the door. The desk clerk was unfriendly, the elevators were filthy and worked poorly. The room was dirty, walls around the door handles were filthy, Walls needed repair, and a coat of paint in may places. The room carpet was worn out and dangerously ragged. There was no hot water in the shower and no anti slip foot strips on the shower floor, AND, THE BOTTOM BEDSHEET WAS FILTHY, only the top sheet had been washed. This hotel is unworthy of a single star. Please advise on what you plan to do. I have pictures to support my comments. The dollar amount on my checkout does not match my check-in receipt. TRAVELOCITY 73029811116630

Es una Miranda ese hotel está super sucio todo

This place looks good on the internet but is filthy, disgusting, dirty, outdated…. Stinky carpet overall worst experience

Great

The property is old and dirty. It smells horrible. Unsafe room floors. Dirty shower curtains and walls. You have to bring dirty towels to front desk and wait to get clean ones. You also have to go to front desk to get replacement toilet paper. No room phones, no cable. In my opinion, this property shouldn't be listed for anyone to stay at. It should be closed umtil it can be repaired and bring up to code.

Very bad service

Toooooo bad service

Nasty place

I was glad it was only for one night. There were no wash clothes and the towels were both dirty. My daughter is 6 and she kept saying how nasty and dirty the fridge was. The jacuzzi water was dripping when we got in and little hairs were in the bottom as if someone was in there before we arrived. My daughter almost got shut in the elevator door because it wouldn’t open I had to put my foot there and push it open so my daughter could squeeze through. When I was checking in there was another customer complaining that her bathroom was disgusting and the toilet wouldn’t flush and was dirty. Terrible place to stay and they have a nerve to hold a $100 deposit for that piece of crap place.

Very nasty

Shocking! Will not be staying here again…

Employees are rude place smells like mold afraid to sleep on bed

Customer service was horrible, gave a room that hadn't been cleaned, and then gave me another one that was cleaner, but was still in a pretty bad shape, I'm surprised this place is up and running

Es muy muy muy mal

TERRIBLE! I rarely leave negative reviews, but the place is in very bad condition. Incredibly dirty room, especially in the bathroom where we found very dirty in toilet. The smell of mold was unmistakable and instantly made me anxious about my health and safety. I immediately decided that my family couldn't stay here, so I booked another hotel at a higher cost. Till now, this hotel still don't refund my booking fee. I don't understand why the hotel is still on EXPEDIA?

run down, noisy people, lady banging on my door, bed smelled of cigarettes

This hotel is horrible!!! The photos are very old and misleading. In fact, they should ban photos because they have nothing to do with reality. My room stank of cigarettes, mold and everything was poorly cleaned... I think this hotel should be closed!!! The worst experience of my life

This hotel needs an upgrade badly 😔

The carpets in the rooms were filthy my children’s socks were pitch black,and we saw cockroaches too.

This is the worst hotel that I have stayed at in 20years. The front desk check in was awesome and kind. But after that. I didn’t even stay to take a shower…

I'm writing this review as a warning to others after having the worst experience at this hotel. Here are the issues I encountered: - *Dirty Room*: The room was not clean, with dirty bed sheets and a smelly bed. - *Filthy Carpet*: If you walk barefoot in the room, the carpet is so dirty that your feet will be black. - *Rude Staff*: The staff was unfriendly and unhelpful. - *Deposit Scam*: They took my cash deposit and then claimed there was a stain on the blanket when I checked out, refusing to return my deposit. - *Resort Fees*: They charge a daily resort fee of $23, which is outrageous considering the poor state of the hotel. - *Poor Value*: The hotel is already rated 4/10 stars, and I would give it less than one star if possible. - *Scam Alert*: I believe the hotel is running a scam, and Expedia should reconsider listing this property. *My Experience* I only stayed at this hotel because my appointments were nearby, but I deeply regret it. I've been traveling for many years, and this was the worst experience I've had. *Conclusion* Please stay in a better hotel. This one is not worth your money or time.

Could not shut off AC on a freezing night that blew right into my face as lying in bed.

There was mold growing in the bathroom. You had to pay for towels.

did not return the $100 room deposit

This property should be closed down checked in and left 5 mins after saw the room