WaterWalk Extended Stay Raleigh Durham Research Triangle
About WaterWalk Extended Stay Raleigh Durham Research Triangle
Featuring barbecue facilities, WaterWalk Extended Stay Raleigh Durham Research Triangle is located in Durham in the North Carolina region, 10 miles from PNC Arena and 11 miles from North Carolina Museum of Art. With a fitness center, the 2-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. North Carolina General Assembly is 15 miles from the hotel and Museum of Natural Sciences is 15 miles away. Guests will find a 24-hour front desk, a shared lounge, a business center and laundry service at the property. Crabtree Valley Mall Shopping Center is 13 miles from the hotel, while Duke University is 15 miles away. Raleigh-Durham International Airport is 4.3 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, spaciousness, and convenience of the property. However, there are several complaints about unclean rooms, poor customer service, and maintenance issues.
- Clean and spacious rooms
- Convenient location and amenities
- Unclean rooms and maintenance issues
- Poor customer service
- 1/5
Que no tenía habitación disponible
- 5/5
Excellent property
- 5/5
Will return in the future.
- 0.5/5
Bad
- 4/5
Staff was very helpful. This is my second time staying here. First time was perfect second time, ehh. Construction workers stay at this location so there were signs of them in my room. Paint droppings all over the chairs and couches and so other un-non residue. We just asked for something to cover chairs and couches and that was easy fix for us. It was a great value price for what I needed. Beat out other hotels or Airbnb. I’ll always return.
- 4/5
Very spacious rooms with full size washer and dryer and full kitchen with large stove/oven, dishwasher, microwave and fridge Nothing bad to say
- 5/5
Very nice Hotel!
- 4.5/5
I liked the staff and the supermarket being a five to six minute walk. I like that it is in a peaceful area and the apartments was nice and clean and had washing up liquid and a sponge as well as pots pans nice forks plates cups. I like that it was spacious. There was no hoover or dustpan and brush or mop. Also the TV in the front room did not work.
- 5/5
I loved that it was pet friendly
- 4.5/5
great no problem nothing
- 4/5
The price was reasonable and check in was fast. No issues.
- 5/5
Exceptional
- 3/5
There wasn’t no shampoo and body wash. Elevator was down so we had to use stairs. Staff was semi helpful
- 5/5
Exceptional
- 5/5
Everything was lovely.
- 5/5
Everything was lovely.
- 5/5
Whenever I am in the area this will be my go to hotel. It’s also walking distance from walmart.
- 4.5/5
Superb
- 5/5
This is a beautiful property and the rooms are very comfortable. A home away from home feel. Clean, bright and quiet. My only disappointment is that they didn’t have clean towels when we requested them. Other than that, I still rate them as a 5 star hotel.
- 2/5
They had roaches in the sink .. the bed was broken. And the couch had stains all over.
- 3/5
algunos de personal de recepción miy mals actitud y mal atencion respecto a limpieza no dieron limpieza aun asi la oedi
- 5/5
Exceptional
- 3/5
I was hopeful for this location as I am staying in the area weekly for my job. The place definitely seemed nice enough, but my room wasn't completely clean. There was hair in the sink and the bathroom trash was there from the previous guest. It was late when i realized it, so I just cleaned it myself. While I was trying to sleep, there was a constant tapping noise coming from the bathroom fan. It was quite frustrating. I am unsure at this time if I will give them another try.
- 5/5
Exceptional
- 1.5/5
Extremely loud at night and staff was not helpful in addressing the noise complaint Staff unresponsive with noise complaint ended stay early
- 1.5/5
Staff unresponsive with noise complaint ended stay early
- 1/5
This was my third time staying here and the last. The cleanliness was horrendous. Stained and overly soiled sheets snd covers that need to be discarded. Dirty floors, not enough wash towels. Not to mention upon arrival , my 2 bd room wBALCONY room, i actually paid for was giving away and was given an "upgrade" that wasnt even a convenience to me and my guest. The main amenity i wanted to use, was given away. So that left a bad taste in my mouth from the beginning. So im not sure if they short staffed or just have employees who just don't care but maybe some micro managing needs to be considered or cleaning new staff.
- 5/5
Great location and very quiet. The room was spacious and comfortable. parking was easy.
- 3/5
Room wasn’t ready but found another one for us. Couldn’t reach front desk from the room, the phone was disconnected with no cord.
- 5/5
Rooms are spacious with everything you woukd need. I loved that they had a full size washer/dryer. Coffee in the lobby was really good too.
- 5/5
Great staff, clean room and facilities. Bring your own cork screw if you plan on having any wine.
- 5/5
Exceptional
- 3/5
I think this property is very run down and needs more maintenance within the rooms (ex: closet doors not working properly, the main bathroom door underneath the sink was broken, some cabinet doors in the kitchen didn’t close properly. Pillows are very uncomfortable.
- 3/5
I liked the room set up (big enough for our family) and the ample parking space. I also liked the 24/7 coffee/tea station. I think this property is very run down and needs more maintenance within the rooms (ex: closet doors not working properly, the main bathroom door underneath the sink was broken, some cabinet doors in the kitchen didn’t close properly. Pillows are very uncomfortable.
- 1/5
We arrived after check in time were told our reservation was cancelled, no call, no noticed. The desk clerk was rude and unconcerned that we had nowhere to stay. I asked several times how the reservation was cancelled, we did not cancel. He said he didn’t know and there’s nothing he can do about it. Every time I tried to ask a question he replied he didn’t know or shrugged his shoulders. I received an email AFTER we tried to check in informing me that our reservation was had been cancelled (after we tried to check in). We had stayed there previously, nothing spectacular , but we will never stay at this property again. I recommend you look elsewhere.
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
In terms of amenities, there is not a lot, but they do have a coffee machine. The staff is lackluster. They really need to work on their customer service. A simple hello would be nice because it almost seems like you’re inconveniencing them by walking into the building. I literally had to ask if I was in the right place because they looked up when I entered and continued conversing with each other. Also, the bed feels as if it is made out of cardboard.
- 5/5
great
- 3/5
It was very dirty and staff were quite rude... one woman didn't even look up. Wouldn't stay again
- 5/5
Our 2 bedroom suite was wonderful for our family of 3, allowing for quiet separate spaces, 2 full bathtooms and a common area with a living room and kitchen. Everything was comfortable and quiet. Would definitely stay here again!
- 2/5
Bed was stained and very uncomfortable. Room was pretty and cleanish but certain sits lacked attention to detail
- 3/5
Noticed in the morning when cleaning up there were old beer bottles in the trash under the sink. Beds were okay.
- 5/5
Best stay of the year!!!
- 2/5
Need to work on daily common area cleaning and property is dated. Doesn’t match photos
- 2/5
Entire building constantly smelled of cigarettes and marijuana along with smell of dirty water. Trash had to brought way outside to trash containers and there were no irons or ironing board.
- 5/5
Everything was easy and clean
- 2/5
Went downstairs to notify the Front Desk person and she just asked me how long was my stay I told her my pillow upstairs was dirty along with other things and she informed me that the they didn’t have any extra pillows in the building so my room was really really dirty and you can tell that it wasn’t washed properly. I was so disappointed, especially with it being $200 a night was not worth it
- 5/5
The room was comfortable and extremely clean!
- 5/5
It was my first time there everything was nice and in place clean maintenance. Well no complaints. I will stay there again.
- 4/5
The room was spacious, ,clean and conveniently located.
- 5/5
Place was great
- 2/5
The room layout was great. The lobby was great. The staff was great. However, the other guests are constantly smoking cigarettes and weed to the point that the entire hotel is caked in the smell, including the room. I felt nasty even after showering because of the thick stench. The smell is on the towels and sheets too. I went to the balcony and saw a woman across the property on another balcony, not wearing a shirt and smoking weed. The property itself is well kept and pretty, so seeing that was a jarring juxtaposition. For the amount I paid for this room, I was incredibly disappointed. Room service knocks on all doors screaming room service, there are no do not disturb signs to hang from the door. The walls are thin and you can hear every single thing. This was a place to rest my head, but I didn't feel safe the entire time.
- 4/5
No staff if you need extra linens
- 2/5
We waited over an hour for a room to be ready for us and the room still wasn’t very clean once we got in there.
- 5/5
Clean room
- 3/5
Super diry
- 5/5
Clean and extremely friendly staff
- 2/5
Night 2 same unruly guests on their balcony being highly inconsiderate at 1:00AM waking me up yet again. However the room was great itself. Just had some really bad luck with my inconsiderate neighbors for the two nights I stayed there. Internal control and the lack of the hotel not accommodating me with a legit credit left a lot to be desired in terms of service
- 5/5
Definitely not I’ll be back
- 4/5
It was a very nice property but the only thing was the room we were in had animal hair on the rug and in the washer and it was getting on our clothes and shoes also the shelf in the living room was completely dusty so that let me know the housekeepers don’t do a accurate job.
- 5/5
Very clean room. Quiet property. Close to food.
- 3/5
The design and convenience of the room was nice. Hardwood floors instead of carpet is appreciated. When we needed extra detergent all we had to do was ask. The building and common area was always clean. Coffee and tea in the common area 24/7. For someone who works out consistently the gym wasn’t impressive for us so we had to go to LA Fitness. It’s located in a safe area and you can walk to Walmart in less than five minutes.
- 5/5
We stay here when our granddaughters have cheer competitions. Rooms are very spacious. More like an apartment feel.
- 5/5
Everything was almost perfect for our stay. There was a issue with the billing, but the staff did get everything straightened out and made everything right. The lobby, hallway, and room were all clean. Staff was very friendly and when asked, they recommend some great local places to eat. Rooms were spacious and had everything you could want. Other than that billing issue everything was perfect. However humans are not perfect, and people make mistakes. Thats life. When the mistake was brought to their attention they apologized, took full responsibility for it, and immediately started fixing the problem. Would definitely recommend staying here with a family or if alone. If I am ever back in this area again then I will be back. Special shoutout to the staff members that we encountered while there. Fox, Jessica, and Olivia were very friendly and definitely made the stay better for me and my family.
- 5/5
Amazing hotel. Two bed rooms, a pull out sofa and washer and dryer unit was perfect for my family!
- 5/5
It was my first time here and my partner and we had a wonderful time most definitely will be back again if I could I would give this hotel 10 stars
- 4/5
Suite spacious for one. Kitchen well equipped but not so thoughtfully stocked. Thermostat hidden behind TV, a truly bizarre location. Love the washer/dryer. This is a very good choice if you are on the road awhile. One block from a Walmart so food shopping is a breeze. You should expect you will spend time on I40 to get anywhere.
- 5/5
Nice staff
- 5/5
I never got my deposit back
- 4/5
The hotel was exactly as described and met my expectations. There were two rooms and a living space with a total of 3 TV's. However, two out of the three didn't work.
- 5/5
I really appreciate the apartment like feel and amenities! We stay here every time we fly in or out of RDU.
- 3/5
Fire alarm went off at 1 am due to someone burning food on their stove. FD had to reset. Never again.
- 5/5
Easy....
- 5/5
Very well kept hotel
- 3/5
The room looked good at first glance but there was dirt on the floor under the bed, behind the bed, under the footstools when moved. The one woman at evening check-in was rather rude when asked to have another key later in the evening (not late) but another one in the morning was very nice. It was ok but not great
- 4/5
Staff was nice, location was great, room was good just needs some tlc other than that would stay again.
- 5/5
Room was clean and staff was helpful.
- 5/5
Great stay
- 5/5
had a wonderful time , room was very clean and good accommodation to me and my guest
- 5/5
The staff was great and went above and beyond! My boyfriend to make bday special for me and the two front desk ladies were so helpful in making sure that happened ❤️
- 5/5
Convenience, comfortable bed, amenities.
- 3/5
It really really needs new couches/chairs. The kitchen is only very basically stocked. The beds are good, the staff is nice, parking great, it’s safe, small but clean and useable gym, nice property, nice safe area.
- 5/5
It was a great facility. Usually, you find something lacking, it there was none. Even the coffee machine used fresh ground beans, lol.
- 5/5
Staff was nice…present…attentive…but stayed in the background. I liked that. Seen but not heard. The grounds were upscale and comfortable. The place was quiet and clean. It’s affordable and roomy and there is a size room for all occasions. Going back in a few months. Recommend for one night or one month…oh yea and you can throw a rock and hit a wing place and a Walmart…definitely a bonus.
- 5/5
I was happy with my stay here, place was nice and clean, only downside is that there was never someone at the front desk when we’d come down to ask for things or upon check in, I had to call in order for someone to come to the front desk!
- 5/5
Clean room and supportive staff.
- 2/5
Front Desk wasn’t very friendly either even though they didn’t have the apartment ready and they couldn’t offer another option.
- 5/5
Kitchen was not cleaned very well. Coffee pot had old dried coffee in the pot, stove had dried food in it, so did a wall, utensils on the counter had food on them. The Click was disgusting with dried food or something. And what’s worse is I called the front desk who said they would send housekeeping in the am. I left a note for them and NONE of it was cleaned! I even asked for a sheet to cover the couch so we Could sit on it. Nothing. Would I stay here again yes, but I will Check the Kitchen as cloth furniture soon as I get in the room.
- 4/5
It could have use more cleaning, specially the bathroom. The rooms were very cold even though we increased the temperature. Customer service was good. Overall it wasn’t a bad stay.
- 1/5
The worst service ever
- 5/5
Our stay was great. Easy check in and check out process via text. The staff was friendly and helpful.
- 4/5
Great kitchen was nice and clean. We enjoyed our stay.
- 5/5
Great stay and great value
- 5/5
Quick overnight stay was nice! Accommodations for my fur baby was good!
- 4/5
The room was excellent. The area was good. Service was okay except the person that checked me in. I waited for 20 minutes in the lobby before she showed up and that's only because I called the number on the desk. She sounded like she was in the bed she came down with a bad attitude. Slammed herself in the chair just being real rude. One lady actually walked out before me. The other staff was great but she needs to be retrained.
- 4/5
Nice room, lots of great lighting, comfy seating. But there was NO EXTRA TOILET PAPER in the room. We ran out and had to resort to tissues. We didn't call downstairs because it was the middle of the night (we'd crossed multiple time zones in the last two days) and we were both in our jammies. Didn't want to answer the door.
- 5/5
Clean Room, good staff, close to downtown
- 5/5
Clean and spacious
- 5/5
The room was nice and clean. It was the perfect gateway.
- 4/5
Yes. Only complaint beds really hard and uncomfortable
- 3/5
The beds had pubes on them still. Like seem like they didn’t try and put new sheets on the bed. They also had look like pee stains on them. The bed sounds like it was gonna break when I laid on it. They staff was very friendly tho.
- 4/5
Clean, but lacking in basic kitchen tools like a frying pan
- 5/5
Best deal for you money in the area. I have a teenage daughter and we both had our own rooms WITH doors and SEPARATE baths. Was an AMAZING trip!
- 5/5
Staff was extremely helpful!
- 5/5
the size was perfect w/3 bedrooms to meet our needs
- 5/5
The room was brand new, like your own apartment, two bedroom, two bathrooms. I'm coming back just to stay here again. Everything close by. Staff was great
- 1/5
This stay was unacceptable. As a frequent traveler, I am well aware of the standards of quality and cleanliness that hotels should maintain. I booked this hotel for my daughter and her family, and upon seeing the photos of the room, I was appalled. Fortunately, I had waited until the last minute to book my own accommodations in the same area, which resulted in a different hotel, thankfully. The condition of this room is inexcusable. Unacceptable stains on sheets and pillows, burn holes and ashes inside bedside drawer. The entire hotel had a pervasive odor of cigarettes and marijuana. The Gym was acceptable and the coffee was great. That's the extent of the positives.
- 5/5
We enjoyed our stay at your property. It more than met our expectations. Thank you. It was a very rich experience that made us feel right at home.
- 5/5
Parking was excellent and convenient. Washer/Dryer in room made t
- 1/5
The property, although newer, was filthy and understaffed. They never had clean towels, the couch and chairs in our room were disgusting. There was a smashed stink bug on the wall that they never cleaned. The dishwasher was broken. The coffee maker was broken.The toilet was broken, and there was ketchup all over the cabinets. At all cost avoid this property!!!
- 5/5
Yes
- 5/5
Balcony view was calming & we loved having 2 separate bedrooms.
- 2/5
The morning staff was very nice. The night staff was rude and just horrible.
- 3/5
Check in is at 3:00 pm and we had to wait
- 4/5
There should also be a casual work dress code for front desk staff to bring a sense of professionalism once a guest walks in. Guest shouldn’t feel like they just walked into your personal house nor your bedroom to check in. It gives a since of low quality at the facility your staying at. Like, poor service, cleanliness and safety. And I’m sure that is not what is meant but that is what my instant feelings were met with. As for rooms, nice. I’d just remind staff cleaning services to make sure doors and walls are wiped. Curtains are checked and cleaned.
- 2/5
Front desk attendant had to go check the room and it honestly seemed like they quickly went to clean it themselves which made the room feel like it was spot cleaned at best. I found a few items left behind by the previous occupants example Bubbles on top of refrigerator and hair clips left in the shower. Furniture hasn’t a few stains and oven was filthy and gross looking. Over not horrible for the price but definitely seemed like a low end place trying to give the appearance of high end.
- 5/5
I liked that it had separate bedroom options. We travel w/our 17 yr old son who's Autistic. Everyone wants their own space but also a place we can all be together. Plus, I LOVED that this had 2 bathrooms!
- 5/5
My sister and I stayed in a 2 bedroom suite. It had a full kitchen and a common living area. We had our own bathrooms, there were 3 tvs total, even had a washer and dryer which came in handy. We really enjoyed the space. There were a few mishaps with the keys not working but the staff were able to fix it. Overall we liked it and we plan to book again. It has great value for the space we got. I hope more hotels such as this one become available in more cities.
- 5/5
The only thing I was unable to find was ice. But the rest of everything was perfect. Clean, convenient, comfortable.
- 5/5
I selected this property for a one night stay since we arrived later in the afternoon from our flight and wanted to stay in Raleigh before heading down to Carolina Beach. I especially liked having a full kitchen to cook meal. The 2 bedroom is spacious and very comfortable. We did not have any major cleaning issues as some previous reviewers have mentioned. However, would have been better if the oven was cleaned. Not sure if that was overlooked or doesn't routinely get cleaned between renters.
- 2/5
Dirty towel and washcloth left in bathrooms. Crumbs refrigerator and shower not that clean. Furniture was cheap and no extra blankets. Overall cheap and not a great hotel.
- 5/5
Very clean .
- 5/5
Friendly and respectful
- 5/5
It was perfect
- 1/5
Horrible, see google review.
- 1/5
This hotel was not that clean. The bedding had hair on it, one towel was completely dirty and hung up like it was clean. Floors were not clean and the chairs are disgusting. I left brand new frozen groceries in the freezer and realized right away but they had already trashed it. Was promised a refund for one night, but no refund is pending. The lady from Jersey was sweet and so is the girl that works during the day, but they have alot of business but don't stand by their brand even though it's their mistakes. I will never stay again when there are far more better places to stay.
- 5/5
Thank you
- 3/5
Of cigarette smoke in the lobby and in the hallway for the first floor rooms.
- 5/5
We were supposed to get a one bedroom suite but somehow they were all out so they upgraded us to a three bedroom suite. Once we checked in they knew they had an issue but already had it resolved before we ever arrived. That type of customer service is greatly appreciated!
- 5/5
The property was outstanding. My room was excellent.
- 5/5
Wonderful in room amenities and great location between the two cities
- 5/5
Staff was very accommodating
- 5/5
Enjoyed our stay. Highly recommend this location. Spacious for families. Only complaint is the stains under living room couch pillows. Overall stay 9 out of 10. Staff very helpful and pleasant.
- 5/5
We booked a suite a month in advance for one night stay for an early flight the next morning at RDU. We are a family of 5 and wanted everyone to have their own bed. The morning of our check in date, I received a message about air conditioning issues in the room we had booked. I called and spoke with Fox; he explained they didn’t have another room of the same size available and they were having trouble getting an HVAC company to come out. Fox offered either a full refund with no penalty charge or another room that was slightly smaller. I informed him we could make the smaller room “work” and asked if we would be refunded the difference since we paid for a larger room. Fox placed me on a brief hold, spoke to his manager, then stated they would fully refunding us completely and offering us the room fully compensated by them! This was an unexpected delight and was not expected! Fox was very nice and personable, which kept stress down having a last minute, “day of” potentially major issue at the beginning of our week long family vacation. The property was clean, the staff were very nice, the rooms are spacious and very neat. We will definitely keep this property in mind when needing another overnight stay for flights from RDU. The property is a few miles from RDU and you can travel non-congested secondary roads to reach the main roadway going into RDU.
- 1/5
Really disappointed in Hotels.com I had spoke to Hilton Inn and they told me it was up to the Hotels.com to issue a credit. Then on another note I booked a night at Water Walk in Raleigh NC & when I arrived they said they were all booked even though I was charged for the night had find other accommodations this was so disappointing at this point will look to find other ways of booking hotels.And what sad I’m getting emails of how was my stay there instead of just sending auto generated email someone should find a way to better help customers I was told I should call hotel to confirm my accommodations that’s the first time ever I was told that.
- 5/5
Great experience!
- 5/5
It gives me a home comfortable feeling.
- 5/5
Very comfortable accommodations. Well stocked kitchen. Love having laundry service in our unit. My list of special requests were honored. Will definitely stay again.
- 5/5
Close to everything! Stores within walking distance. Very clean facility. Fox, the front desk went above and beyond for us! Lovely kitchenette. Everything g you need to make nice meals
- 1/5
got charged tea
- 3/5
The place was okay. I feel like the pillowcases weren’t changed, i had to request new ones. They didn’t provide hand soap and other toiletries as normal hotels would. But overall, the place is very cozy and it was quiet. I had a nice stay overall.
- 4/5
Stay was good. Overall clean and comfortable. Love the two bedroom suite! Only issue was Wish there was more pillows. There was also a person playing loud music until 2:30 am but the front desk did put a stop to it so appreciated that very much!
- 5/5
Amazing!!!!!
- 3/5
Had to wash the sheets. Floor was dirty.
- 5/5
It was clean, comfortable and the staff were friendly and helpful. Fire alarms were triggered twice over 2 days and the personnel at the front desk were very hands on. They keep updating us about what was happening and notified everyone when it was safe to return to your room. It also has the convenience of being located near a Walmart making shopping extremely easy.
- 4/5
During the check out
- 5/5
I thought it was wonderful.
- 5/5
Trip and stay was good and we will ve back
- 5/5
Very clen
- 5/5
The staff is amazing! Empathetic to our situation, which amazed us that a location wasnt solely about the mighty dollar. One day our cards were stolen they let us pay the next day! To us that was a GODSEND
- 5/5
The rooms were exceptional, clean and staff were amazing. Vey nice
- 4/5
I enjoyed this property and it has great parking access.
- 5/5
Location
- 5/5
Management staff was amazing.
- 1/5
.
- 1/5
This hotel was very dirty the shower the hallways smelled like trash my bed even had what looked like a bloody pillowcase hiden under another.i will never stay there again
- 3/5
Fox at the front desk was awesome he did everything in his power to take care of us. Now a couple of negatives. Very loud as many of the units are being lived in. The weed smell is overwhelming, at least smoke it outside. And the couch and ottoman were in very bad shape. Not bad for one night but probably would not stay again.
- 5/5
great
- 5/5
Our stay was so comfortable and the 2-bedroom suite (#1215) was so nice we wanted to stay longer but had to keep moving to other obligations. Thank you for rolling out the red carpet for a couple of out-of-towners! Real Southern hospitality!
- 2/5
No House keeping Loud co hotel guest
- 3/5
It was clean. The environment was not great.
- 3/5
Nice, quaint space for a longer stay right by the interstate and the airport. I liked being able to take walks around the area to get some exercise in and the room was cozy and comfortable. The only thing that was not good were ants in the bathroom on the first floor. Other than that, the place was adequate for what I needed.
- 5/5
Great 2nd time in 2 months.
- 5/5
this property is so clean and the staff is extremely friendly and helpful! 10/10 !
- 1/5
This was an absolutely horrible experience. I arrived to attend a local music festival. Upon arriving i learn that the room i booked weeks in advance was not available. As a matter of fact there was no longer any two bedroom units available. I was traveling to this festival with my son and cousin, i needed at least two beds and a couch. There was only one written size bed available because they had given my room away. Then when i was told what could be done the staff member simply shrugged their shoulders. I was extremely angered at this point. I forgot to mention i drove 9 hours to this music festival and it was 130 am. So to not have a room is disgusting. But it gets worse. As i mentioned i needed at least two beds, my son is 15, cousin 23 and they are not small smh. So i had to sleep onthe couch in the living room. When i looked for extra sheets i couldn't find any in the room i again went to the front desk. When i asked about extra sheets and towels i was told that there was none extra available in the entire hotel. I was completely and utterly disgusted, fed up, and done. He informed me he would walk to the hotel next door to see what they had available, crazy. Anyway don't waste your time with this hotel.
- 4/5
When we checked in we were not given any info about WiFi, cleaning schedule or other information. The staff was hit or miss. We learned quickly that Fox was our go to person. He always was friendly and helpful. Kacy is housekeeping was also great. We were there for 3 weeks and the kitchen set up was lacking. We were cooking there and so many items to do so were either missing or unusable. It took almost a week until we had enough to make it work. Why they do not take inventory and make sure there is adequate kitchen items is a mystery. We would stay again but I would ask for the top floor, as the unit above us was noisy early am and late pm. Very convenient location for anything you need. Staffing is hit or miss and sometimes if you needed something there was not much effort. Just happy we knew to wait for Fox.
- 4/5
Great area and staff. Dishes were not clean and bugs present in kitchen and living spaces. Otherwise, comfortable and convenient.
- 4/5
I was okay
- 5/5
It was nice. I loved the washer and dryer in the suites.
- 5/5
So much close by for eating or supplies. Having a w/d in room was fabulous. Walmart across the street and a breakfast place also across the street.
- 5/5
The rooms were very quite, clean, cozy and comfortable. It has a modern contemporary design.It's was like being right at home.
- 2/5
Front desk was very unprofessional upon arrival. Waited over 10 mins for someone to show up at the desk. Was told after checking in, if you have any questions just don’t ask me because I’m getting off and won’t be here. The evening staff was too busy flirting with customers & on the floors and at the desk. The room setup was nice, apartment style. There were clothes from previous stays under the bed and behind the chairs. The couch was slightly stained & hard. The upside it’s near a lot of shopping stores and restaurants etc. I honestly wouldn’t stay here again due to the unprofessional environment.
- 5/5
Great service from everyone that works here. Great place overall. Will be back.
- 1/5
Absolutely rude cleaning staff and front desk. Empty shampoo n conditioner
- 1/5
There was no iron in the room, bed was uncomfortable, bedroom television didn’t work, front desk was rude. Would not recommend at all.
- 3/5
The guy at the front desk, Big Fox, was great. The room was pretty dirty. Toys and food left over from the people before us
- 5/5
Will give them the benefit of the doubt due to the dreamville festival taking place, but properly preparing for higher than normal volume bookings and better communication amongst staff members.
- 2/5
The bed was dirty and had crumbs, hair, and the sheets seem very old.
- 5/5
Property was nice and service was good
- 5/5
Loved our stay. Nice quiet hotel. Very clean as well.
- 5/5
Check in was very easy. The two bedroom suite was very spacious with two full bathrooms, full kitchen and washer and dryer in unit. The balcony was a plus as well. Definitely recommend.
- 5/5
You get what you pay for. It’s a basic, but fairly priced hotel. Very clean. Staff was very friendly and accommodating. The lobby and the room were clean. There’s shopping across the street. Easy, free parking. I would stay here again if I’m in the area.
- 5/5
Very nice and affordable!
- 5/5
Best place to stay
- 5/5
Easy check in. Super clean room with a lot of space.
- 2/5
There was a stain on the bed sheet , I had to wash all the blankets again
- 4/5
The property was nice, it was a bonus that there was a washer & dryer. It was really annoying that there were no luggage carts. It's a large property and it was a real pain in the @ss not having a cart. This caused us to have to make multiple trips. Not the end of the world, just a big inconvenience.
- 3/5
My only concern was the front desk receptionist was very rude, and had an unfriendly, unwelcoming demeanor. Upon entering the hotel there is no one there but a number that you do have to call. When we called she hung up the phone before the conversation ended. When she did come to the front desk, she did very little speaking. Very short, abrupt sentences. I witnessed her interaction with another guest and the guest stopped speaking immediately upon her acknowledgement because of her tone in responding. It was unfortunate to witness. Her name is Kai. (Not sure because she mumbled into the phone when I called the desk later on that night.)She was the night receptionist on 3/29/2025. I would like to mention Dameon another front desk associate I encountered and discussed my previous interaction with his coworker was the total opposite of the young lady the night before. He was pleasant and professional.
- 5/5
My favorite extended stay
- 5/5
I was only there for two nights but had an extended stay suite. Roomy and comfortable. Price was certainly right. You have to drive to restaurants but many within ten minutes. Area is all airport related hotels or apartments.
- 4/5
The room was very clean.I just wish they offered more pillows and the pillows were very small for the queen size bad. Woke up with a cramp in my neck. The next time I will bring my own pillow. Still overall a good place to stay.
- 1/5
I will never book anywhere called this ever again. Horrible place .
- 5/5
Great experience
- 5/5
Best property in Morrisville
- 5/5
The bed sheet of the last guest wasn't changed.
- 5/5
Good
- 5/5
Excellent
- 3/5
Whenever I come to visit my college-age son, this hotel has always been my top choice. I've been here four times without any issues, but this was horrendous. I arrived around 7pm, changed quickly, and left because I had a previous commitment to attend. I came back very late, so I went straight to bed and never really looked at the room until the next morning when I woke up. What I saw was completely disgusting to me(pictures below). The tv was broken as well. I had a discussion with the front desk worker about it and presented him with the pictures. Moving forward, I really hope that the owners talk to their housekeepers about how important it is to thoroughly clean the rooms. This is one of the nicest extended stays I've ever stayed at, and I really hated to stop visiting.
- 3/5
This stay wasn’t the best. It smelled like marijuana and the staff wasn’t great. We had to wait 10 plus minutes for a staff to attend us checking in. Then we got a call late at night from a staff member saying we got a noise complaint. We told her we were in bed and she was incredibly rude and hung up.
- 5/5
Stayed in the 3 bedroom and it was very nice me and the family loved it will stay again
- 4/5
I enjoyed my stay this weekend. The room was everything I expected to be. My only complaint was that next door to us, they had dogs that barked in the middle of the night and most of the next day. I didn't know the hotel allowed pets. But overall I really liked my stay.
- 5/5
It's like a mini apartment
- 5/5
Great stay
- 5/5
Great hotel
- 5/5
Enjoyed our stay. One thing is that there is no phone number for assistance.
- 5/5
It was good
- 5/5
Great stay! Clean & friendly!
- 4/5
I was visiting a nearby supplier. The room was clean and had a full kitchen and full size washer dryer which I've never seen in a hotel before. Dining options are very limited near by so if you don't have a car, plan on Ubering or Cabbing to your dining location of choice. There is a Walmart near by so you can walk there easily to get some food supplies to cook in your room. the Nearby Indian Restaurant had very good food.
- 5/5
Great staff
- 2/5
I stood here because it had good reviews and 2 bedrooms. I like that the property has a kitchen but kitchenware is very limited, i also like the washer and dryer in room. This hotel has a lot of monthly residents that basically live there. Large dogs the entire grass area is filled with large dog poop everywhere. The firepit wasnt working neither did the gas grills. I tried to do a towel swap because they dont do room service was told i could bring my towels down to the lobby but couldnt get new ones for more than 2 hours because they didnt have any clean. My last night as i was walking into my building from walking my small service dog and large pitbull bit both me and my dog and we needed medical attention. The staff did call 911 for me and tried to help me.
- 3/5
Service is not good.
Frequently asked questions about WaterWalk Extended Stay Raleigh Durham Research Triangle
Does WaterWalk Extended Stay Raleigh Durham Research Triangle have free Wi-Fi?
Does WaterWalk Extended Stay Raleigh Durham Research Triangle offer parking?
Does WaterWalk Extended Stay Raleigh Durham Research Triangle have meeting spaces, conference centers, or conference rooms?
Does WaterWalk Extended Stay Raleigh Durham Research Triangle have a fitness center?
Where is WaterWalk Extended Stay Raleigh Durham Research Triangle located, and how walkable is the area?
What's nearby
- Raleigh Durham Airport 3.5 mi
- Durham Convention Center 9.8 mi