Ocean Park Resort by Vacasa

Bathtub had hair in it . The bed was uncomfortable . The room was nice n the beachfront view was nice .

Customer service bare minimum. Cleanliness could use some work. Pools were cold and some of the staff were rude and unaccommodating.

It’s was perfect for a quick vacation with amenities for the children! I felt safe traveling along with my children at the resort and we had a great time and enjoyed ourselves!

The front desk was super welcoming and helpful!

Great view staff was really nice would definately stay again

I really enjoyed my stay and the staff was great and friendly. The amenities was good but my favorite hot tub was closed 2 of my days. Heated pool was great and other hot tub good. It was pet friendly so my baby was happy too. Thanks for a great experience

We enjoyed our stay, everything was great!

This is such a great place to stay with a dog!!

For a 2 queen. ocean view room and a fully stocked kitchen including wine glasses, all cooking necessities/ appliances etc. Gym, hot tub and pool The price was very reasonable. We had a great time and will return.

The hotel is an older establishment, but very clean. Everyone was very friendly and quite helpful, except for one young man who didn’t want his singing to be interrupted. Beautiful views and beautiful room. We will be back.

Staff really nice. Needs updating but the ocean front was beautiful.

The front desk staff was extremely friendly and helpful, the beds and rooms were super comfortable and had a great view that ocean park took pride in up-keeping.

The hotel was very clean, the night staff were not friendly or helpful at all. There was no parking pass in our room, and he told us it was our problem. We paid for oceanfront and ended up with a partial view. The pools were kept clean as well as the hot tubs. The girls working day shift at the desk were very sweet and helpful.

Overall had a decent time and stay. Tiffany was amazing and very helpful at the front desk. I only have two complaints. One is parking. You need to change the rules about parking. I was coming from Tennessee and my sister was coming from North Carolina and we could only park one car on the property. Having to find parking for another car is just crazy. Especially during Memorial Day Weekend. The lady at front desk not Tiifany would not even let us buy a parkjng space even though we were staying there.Also there was constant slamming of doors while trying to sleep. I understand the weekend was busy but we was on the same floor as front desk. Quite Noisy at time.

Hotel was great. Will return!

Was not very happy with the kitchen supplies they gave you one sauce pan, one fry pan and one cookie sheet you need more than one fry pan in a kitchen and then they only gave you four forks and four knives and four spoons so if you use any of that silverware to cook with, you’ve got to clean it before you can eat with it they give you the very minimum to get by with and if you want towels, you have to go to the desk to get them. They should be provided at your room every day by the maid then they tried to charge me for my service dogs until I told them again for the second time that they were and she said oh I didn’t know that it’s not in your your book in but overall the place was very nice. The pool was great. Hot tub was great.

The rooms were okay

No noise Dogs

The

The only issue staff entered room prior to check out with out announcing his self and it was not 11AM.

It was pretty peaceful on that end of Ocean blvd You can only have one car per guest

The views were 5 star. The room was not. Everything that was metal was rusted. The lamp shades bent. The kitchen cabinets were in very bad shape and the stove was in need of repair and a deep cleaning. Everything smelled gross.

The entrance door. Cause I can't hear their intercom anything's unopened door yet. It was self automatic their data voice things. Because I am deaf. I just urge to them at the Ocean Park Resort need to change more improvements their facilities this future.

everything exceeded what I thought I was getting. They even accommodated my late check out request with no hassle. View fromthe balcony was breathtaking. Nothing to dislike.

N/a

Beach view

We had a nice stay at Ocean Park, it just needs some upgrades. The staff was very friendly and helpful, the bed was very comfortable and the ocean views were amazing!!

Pet friendly on the beach Small pet area

Some patchy repairs to doors. Very saggy mattress.

couldn't stay longer

It was clean and the staff was awesome.

We love the beach view.

Overall, the experience was good the room was clean. The building is in need of some repairs.

I would return to the hotel. I loved being on the eighth floor. The view of the beach was amazing! The only downfall was the Marijuana and cigerette smoking came through the AC and ran us off the balcony.

😀

There was a condom floating around the hot tub if that tells you anything

Hotel was great! Would definitely stay there again!

How clean the room was !!! The pool was easy access, beach view was great

The bathroom had paint chipping in the tube cosmetically it do not look good.

I asked for upper floor and got 1st floor with a generator view from my balcony wasn’t happy about that

Location Parking, door locks

Staff was great and helpful. Only issue I had was having to bring dirty towels to the front desk every time we wanted clean towels. I’m use to housekeeping when staying at hotels and they don’t provide that. So if you want clean towels you have to return all the old towels to the front desk. It was an inconvenience for my stay. They can also make sure the room smell better definitely being that it is a hotel for pets as well. The view was amazing, it also had indoor/outdoor pool and jacuzzi a plus! Parking was great. Overall stay was good. I would recommend this hotel in the future.

Staff was kinda rude we checked out early and staff gave us such an ugly look, the bed was uncomfortable, air barely worked, and the worst of it all when I put on my tee shirt I found these black bugs on it, I will never be staying here again was not worth what I paid

Too many numbers on the code was kinda confusing for some

It was clean and on the beach Even though they knew i had 2 dogs they put me on the 5th floor

Kitchen are was clean. Parking was accessible and the staff was great.

The room was very clean i loved every moment i will be visiting again

We bring a dog every year so the dog park is a nice spot for them to use the bathroom.

The staff was friendly and helpful. You had to use keypad codes to axcess your room and outside doors. This made room axess problematic. Rooms were ok .Nice view and beach axess.

There was nothing I didnt like

We had a great stay celebrating our anniversary. Very clean. Hot water and pressure was great for the shower. Full kitchen was nice to have and didn’t drive up the cost of the room. Pools and hot tubs were nice and well maintained. Easy access to the beach and parking. Definitely would stay here again.

The Ladies at the Desk Were Very Helpful and Great Personality One Was Tiffany the Other Camille. One Guy helped us with the doors. The Pools and Hot tubs were great. Excellent View and Rooms Were Clean. Definitely Coming Back✔️

Excellent service. Room was

Did not have breakfast there? Everything was wonderful, except for the 10 digit door code did not like that. At all of the people I talked to said they did not like that. Either had to get the maintenance man to come and help us one time, he said they supposed to be replacing them next month. I hope so.

Love the jacuzzi especially outside and it has a pool inside and out we really like this hotel U can not use washers or dryers unless u have a app and it’s hard to use or didn’t work for us, too many codes to get in especially your room, 10 numbers is ridiculous and I seen roaches ?

Pools/ location The smell inside room. The dingy looking appliances and cabinets. The rust inside cabinets and on stove/oven. The amount of left behind hair on the floor and furniture

Staff was above amazing! Quiet and great view and value. Location was great and very clean. My room had an electrical issue and tub wouldn’t hold water. AC seemed to have issues but all in all for one night no biggie. Could use some updating. Well worth the price.

Hot tub was nice and warm but all the jets weren’t working. The room was nice. The need very comfortable! I would definitely stay again.

Not what it looks on pictures

Enjoy my room and the hotel staff was very kind and friendly

I loved that it was oceanfront, spacious, had great pool and hot tubs, accommodating to our pet. Staff was very accommodating and polite. Great location on south side close to family kingdom and lots of eating, shopping and grocery stores. The room we booked was fantastic! The ONLY issue I had was the bed was soooo hard! My partner preferred it but my back hurt the whole trip! The last day of our stay, we decided to book another night and switched rooms. The staff put us on the same floor so it would be so tough moving our things which I appreciated GREATLY. Thank goodness that bed was phenomenal!

Great view and easy parking. The door to get in to your room requires a nine digit code-that was a bit of a drag.

Front desk receptionist was very courteous and polite. The room was extremely clean. The pet friendly area was conveniently located on the first floor and well maintained.

This hotel was great for the season. Everything was cleaned. Everything was set up nice and the staff was beautiful.

Very nice staff. Loved the indoor pool. Rooms were nice

TV didn’t work in the room

All the room have ocean front view Where my room was I couldn’t see the sun rise there was a wall blocking my view

Canceled my reservation because of the breed of puppy I have. Took two to get a refund. Manger was rude

The people next door were smoking pot the entire time . So our room also had the odor of pot & our clothes.I didn't appreciate that !!

Old, tired property tah is well maintained in a cleanly condition. Minimal artwork, etc. Electric door lock requires 10 digits done firmly in a very short period of time. It took about 6 tries to get into the room. Staff was excedingly friendly.

Buena ubicacion

Very clean easy check in

In addition to the typical indoor and outdoor pools you’d expect from a beach hotel, the parking was very convenient. Our room also included a nicely sized kitchen, which made the stay even more enjoyable. We really couldn’t have asked for more—thank you!

The front desk lady It was supposed to be pet friendly but the place to take your pet out to the bathroom was so far away and it was artificial grass.

Ocean views are the best

No fuimos a la alberca pero recomiendo al 100 por ciento este lugar , me volvería a quedar otra vez

Everything was great

This was a pretty good room to stay in overall except for parking they need to do better with that

The indoor and outdoor pool looked nice and the water was clear. We did not use the pools or hot tub. We stayed at the beach.

Very Clean room no bugs no roaches no mildew no stains no mold, excellent staff , great location . Tiffany at the front desk was excellent, very professional, and so were the others but I encountered her the most. My only issue was the indoor pool, full of chlorine, salty and cloudy feels like they just dump chlorine in it. All other pools and both jacuzzis were great. Wish they had breakfast, a bar and a mini store. Besides that I was very pleased was the hotel, 9 out of 10 will stay my next visit . -Javier

Sink would not drain, tub would not drain

The Manager was very rude and disrespectful. She was not empathetic to my bathroom not being clean the toilet was filthy and the bathtub was inoperative therefore we could not shower. The manager made us wait a long time to even speak with her and then she was extremely mean. And mocked me for wanting a new room; I video taped her behavior and she finally gave us a new room. I was very disappointed in the Managers behavior.

Although there was fleas or a mite in the room,most likely a repercussion of allowing dogs.

Rooms were clean. Stay was alright. The hotel is outdated but was alright for a couple nights stay. Was not your average hotel stay experience. Rooms have full kitchenettes. Beds were probably the best part of the stay. Shower head was so strong that it hurt. 2 pools and 2 hot tubs. Access to the beach from the hotel. The property was very secure with key pad entrys on all doors and the room doors are key pad not card access. Only strange thing was they don’t offer pool towels. They put a charge on your card until you return the towels.

That it was completely oceanfront, beautiful nice swimming pool great hot tub that the hot tub in the pool was open until 11 PM was amazing. My family had a great time there. The fact that it was swapping over management and I did not get the room that I was supposed to get I got a side view I was supposed to have ocean view

It was good for a quick stay. Staff were friendly and we had a beautiful view of the beach. The only thing I didn’t like was is that you have to punch a code to get into your room and other places around the hotel. We would stay again.

1. People let their dogs run wild, a lot weighed more then 40 pounds, barking was bad. 2. It took forever to get hot water 3. The door lock was poor. 4. My car got dented by a car door.

Yes everything was good

Clean room, loving staff. the location was nice and great pools. definitely would stay again

Easy access to the beach and the pools were nice We had no hot water our whole stay. I reported it and they fixed it but a few hours later the water was cold again

The room was very spacious and we had three windows facing the beach. They no longer provide room coffee so be sure to bring your own,

The room was nasty,beds un made , a total disaster ,they suppose to be giving us a refund

It was quiet, not a lot of noise. The beds were comfortable to sleep on and the front desk was tolerable. The beachview was nice. They swapped my room with a different one that wasn't the one I booked because I came 30 minutes early. Calling ahead to get arrangements situated was annoying since a couple had an attitude when being asked questions or asking for assistance. The bathrooms weren't all that nice and presentable, and the showerheads were a bit weak. The pools were half closed or dirty except for the main indoor pool and side jacuzzi. One elevator to access since the other was down. Some of the clean-up crew were disrespectful and inconsiderate of people trying to get through or be asked questions. The lock pass codes for access were a bit excessive for a standard bleak room.

It was wonderful and at great value. The office workers were outstanding. As far as the housekeepers they were rude and not friendly at all. We stood in the same hallway and waited on the same elevator and she did not speak. As we opened the door to check out the other housekeeper asked in a nasty tone what time are you planning on checking out? She could have had a better tone it was 9:53 our check out was at 10:00 and we were on the way to the elevator as she knocked on the door. Just rude.

Everything was goood

Pool and hot tub Customer service, check out time, and the pool/hot tub closes too early. Front desk lady tried to charge me twice.

Close to the beach and they permit dogs Inside warm pool. Dog area . Murphy bed. Hope they keep. More comfortable than fold out sofa

The staff was excellent and on their game We didn’t know our rental was individually owned and the smell of dog was not pleasant! It differently needs some upgrades!

No breakfast the balcony was nice the bed was comfortable Room could of been a bit bigger too many cracks in shower

Convenient location, especially close to the athletic complex. Great beach view. Great place if you need to take your dog with you. Designated dog bathroom areas were convenient. Extremely outdated, shower didn’t drain, shower handle was broke so very hard to control temperature . Hot tubs did not get hot. Was not as clean as I would have hoped.

Comfortable beds Numbers was missing off my key pad

Not as advertised and smelled terrible Absolutely nothing

Clean rooms Property unsafe to enter or leave during severe weather conditions. Vacasa staff not helpful or understanding to allow adjustments to reservations for guests safety.

Great customer service

close to the beach and hot tub!!

Easy beach access, bed was soooo comfy and staff were friendly. I was disappointed that the gym wasnt available during my stay.

Pet friendly, Hot tub was huge, pool was heat. Staff was friendly

Staff was great

Staff was friendly. Grounds were clean. Ocean front view was amazing.

Yes and yes

Pet friendly, beach view ok. Wanted a room on a higher floor but was told we couldn’t change rooms.

Other than maintenance, staff was just rude. Said good morning to multiple people during our stay and barely got a head nod. Room was clean, maintenance was super helpful!

Beautiful sunrise view. Easy beach access. Quick drive to restaurants and attractions.

Clean rooms, service okay. The DVD rental machine didn’t work which was a disappointment. Overall a no frills place to stay that has kitchenettes and is pet friendly!

This was our 3rd time staying here. We like it because we can bring our little dog. Its ocean front and we mostly come to go on the beach. Most of the staff are friendly and helpful. Our only complaint is th door code, it's too long and id not set so you can change it to a personal code for your stay. We locked it up once and had to have maintenance come and reset it. They were quick to come and fix it.

It was absolutely fabulous!

The property was clean and the staff was nice. I will go back again.

Nice hotel, clean room, but the elevators are extra slow and sometimes one has to wait 10 min to get up/down if they're crowded. Room could use a salt and pepper shaker so people don't have to bring/buy them.

I was there over the Labor Day weekend. This property was so awful. This place needed a major update Some rooms had roaches in there. You needed a code to get into your room on the beach and after 6 PM and in the pool area, I will never recommend this place to anybody. This place needs a major do over FAST…..

Love this place

No tint on windows. No privacy!! no privacy on balconies! Cameras, shooting directly on balconies with no tint on the windows! Don’t get dressed anywhere near the windows! They are probably watching you. Dogs everywhere! Huge dogs! Taking up all the room on the elevator. We will never stay there again!!

Be careful about your pets. They won’t tell you what breeds they don’t allow until your ready to check in! We checked in, then immediately had to leave. Staff was very rude and the resort isn’t convenient at all

The stay itself was great, the weather was not good. It rained the whole weekend. My stay was Aug. 9-11. The hotel was great. They had spa inside and on the outside. And pools as well. I had a nice oceanview, it was clean and all the amenities. Nice kitchenette and everything you need to cook. So I enjoyed. But I went through too many third parties. Vacasa, Hotel.com, Expedia. and the Ocean Park did not want to change my dates my daughter was sick so I just went by myself.

The staff was helpful and prompt when we kept getting locked out of our room and having to get our codes changed the ceiling was peeling off and there was mold on it

For the first time in MB i love staying in Hotel .. clean 2 min to the beach .. pools and hot tjms super clean

The best place to relax and the oceanfront view are the best.

Kitchen was very small with no dishwasher or prep area. Was also across from the bathroom. Our door had to be slammed in order to close. Thought for sure the elevator was going to drop at any minute.

Pase 1 semana todo bonito ahora 2 de agosto 2025 salí me encantó regresaría nuevamente lo recomiendo

Aur conditi

I would of liked a dishwasher but did our best and it ended up not so back after all doing dishes like home. Had a great stay and employees were very helpful and nice. Would go back again.

Amazing

The bad: The balcony was shielded on one side preventing us from getting any breeze. There was water dripping from the balcony above leaving one side of our balcony with a green tinged puddle. We had to ask for a (missing) small table for the balcony. The hallways and stairwells in the property had an unappealing odor. We got a studio but even by studio standards, this property was very small. It didn’t have enough space for a dishwasher even. The bottom of the bathroom door was starting to rot. We were told that we would be able to get Netflix, but the first night we couldn’t figure out how to configure it. Called Front desk and they sent someone (who wasn’t able to figure out as well. We were told that they would switch to a Smart TV). Next day someone else came over and confirmed that ours was a Smart TV but Netflix wasn’t available because they had DVD rentals downstairs. We had to ask for HDMI cables because they had AV cables for the TV. And finally, the safe in the room was inaccessible (previous tenants left it locked). The maintenance couldn’t figure out how to open it for us to use. We had to leave some valuables in the open when we went to the beach. Fortunately nothing happened but we were uncomfortable.

Our stay was ok. The carpet was dirty it messed with our allergies, it smelled and the air in the front room was not working properly. Also we saw a few bugs but over all It looked clean we enjoyed the ocean view and the pool. Also we like how our room was set up with a washer and a clothes dryer it really seemed like an apt. But if they freshen it up a little and spray for bugs and get the air working properly, this place would have a 5 star from our family.

Everything is just wonderful for a puppy motel.

Very dirty hotel. We picked this location mainly because it was dog friendly & right on the beach. The staff is okay, not overly friendly but not rude either. I got up in the evening to use the bathroom, turned on the light & small roaches scattered. I am not talking 1 or 2, many. I would not stay here again. The room was so disgustingly dirty. I paid good money & couldn’t make the change to go somewhere else. Also there is a 6 digit code to get into the rooms. Sometimes it opens right away other times your in the hallway for 10 minutes to get in. Never Again!!!

Loved the amenities, loved the beach access and the view. But a couple things that weren't great was on our balcony you could only stand on the sides. Water was constantly dripping down which was annoying. And everytime we went to the frunt desk to ask for something which was 2 times they were out of the items we needed. You must bring down towels to get new ones but they were out. They said they would call us when some where in. They didnt do that. Then we asked for a coffee packet and they had none. Then i went to go do my laundry and the washer took my money and didnt work. The lady did give me the 2 dollars back which was nice but then the soda machine took my money and they said they had nothing to do with that which is understandable. Just an annoyance. Everytime i did go to the frunt desk i felt like i was a bother they weren't very friendly. These are all little complaints. We had a good week. And again the view was amazing. The pools and hot tubs were also great. Parking was good and the hotel was clean. I would give our stay a 9 out of 10. Our room was tight and not the biggest but for the price and being pet friendly i think it was worth it. I didnt see any bugs. A few items in our room was broken like the faucets in the bathtub but it worked and the water pressure was A++

Did not care for the many codes to get into places, towels were hard to get, need two luggage racks for each room, shower was not high enough for a taller person, tv was hard to figure out could not find any movies to watch.

We enjoyed most of the property. The tub had 'hair" left behind. Could not use the tub, no plug. The elevators were the worst. It would pass our floor several times before stopping. At times we waited over 5 minutes. View was amazing. Overall, would rent afain.

We enjoyed our stay as always. The location is an excellent spot on the beach.

The room looked exactly as pictured, and we had a great oceanfront view. The downside is they do not clean your room during your stay at all, and to get clean towels you have to take the elevator down with your dirty ones to get replacements. They did provide us with a pack and play for our baby, which was much appreciated.

The place was awesome. Clean, friendly and the pool/waterslide area was a lot of fun for the kids. The taxes and fees were absolutely out of control. Thought I was paying 240 a night and wound up paying 320 a night.

Soon we checked in, we found the sink at bathroom is clogged, the top also is clogged, there is a water leak comes from ac and the balcony is flooded with water, I reported all of them to maintenance but nothing fixed, also next day after we came from lunch to the room there was no house keeping came to room to clean, and when I asked why, they said we don't clean unless you asked for, so I told them to clean it but never happened.

Rooms need to be update ceiling look so bad and all base boards and bath tub stain bad need to give you kitchen towel and wash cloth for kitchen you have no maid service. Will not stay again.

Family of four stayed and it was a great stay. Clean, friendly, safe. I would recommend to stay here & will probably stay here again!

Clean, comfortable and very nice staff. It was wonderful taking our fur babies to the beach.

When I told her about our dog, she instantly reached for a "do not accept" list, and stared at the dog hard, like she was trying to find a reason we couldn't stay. It felt like she just didn't want us there. When she gave back my ID and card, ithout a word or even acknowledging she was handing them back. It was a very unfriendly, unwelcoming, aggressive, and hostile start to our stay. A good hotel needs friendly service right from the start.

I didn’t like Lysol smell and slippery floors upon arrival also wear and tear of kitchen it felt as motel not a resort. I liked free tickets for attractions, free parking and direct access to beach.

Everything was perfect

N/A

Had a wonderful stay! Ocean front room with a full kitchen and everything we needed. Close to restaurants and shops. Beautiful pools and grounds and loved walking the beach every morning and evening. Would stay again! Thank you!!

Great stay. Staff was friendly and helpful…. Kids had fun

I definitely would not stay at this property again. The pool was not well kept (bugs and garbage bits in the pool), the area was unsafe (there had been two shootings just before we arrived and Uber drivers indicated we should be very careful and not walk Ocean Blvd in the evenings. There were not any restaurants nearby so it made it difficult to grab a lunch or dinner in the evenings. We had to Uber to other neighbourhoods that were safer. The really irksome point is that the refrigerator was not working. We asked someone to take a look and repair it but despite two reps coming to our room, it was not fixed. We ended up putting all our food from the fridge in the garbage. It was a huge waste of food and money. Additionally the front desk staff were very snarky not only to us but to everyone. I sensed they didn’t want to be working there. We didn’t ask for much but for the money we were paying, we thought the minimum criteria for a vacation would have been met ie a working refrigerator. On a positive note, the beach itself was lovely. I think the word “Resort” in the branding is a misnomer.

Awesome friendly people beautiful grounds just an exceptional experience

Nice hotel

Great and new remodeling

Our room was a little outdated, especially the bathroom. Our tub didnt drain very well. When we got there the air conditioner didnt work, how ever, they did fix that. Great location. They could simplify the number system to get into your room. For what we paid a night, i would expect somethinga little nicer. We had a great view.

Fun, clean, friendly stay. Steps from beach, great view. Plenty of parking. Great for bike week.

Nice and clean. Convenient for my family and my little dog. We would definitely stay again.

The pools are nice, staff was not friendly or helpful. Do not sleep on the ccouch beds! It was terrible. We didn't feel safe at night, people knocking on doors for no reason. We have stayed here for 7 years straight and this was our worst experience.We really liked this place for years and it is pet friendly. I don't know if it is new management or what, but it was a disappointing stay.

Drive to rverything

Two doors down from my room smoked weed all weekend

Had a great time awesome views wouod definitely go again !

My fiancé and I really enjoyed our stay. Indoor and outdoor pools. Just feet away from the beach. Close to just about anything you can think of.

The condo had everything We needed. Did wish that there were lounge chairs for the beach. And Umbrellas . To rent cheap

Very dirty noisy people slamming their doors late at night. The only nice part was the view of the ocean. The room was in poor condition and furnishings were old. Located in a bad area a shooting occurred one night we were there down the block! Will never go back to that resort and Myrtle beach!

Nice area, walkable to the beach, great access to indoor pool area.

We had a brief delay in checking i to our room which was quickly handled by the front end staff. We had no other issues related to the facility for the rest of our stay. It was clean and easy access to main roads, parking, and the beach. Our only issues were with other tenants not adhering to the smoking policy and it blowing onto our deck. Overall it was a great place to stay. Will be back

I wouldn't stay at this hotel again. the rooms were dirty and the front office staff was so rude and unfriendly. The three ladies were extremely unpleasant.

This is my second time staying here and they have added so many codes to use!! The one to get in your room is so long and if you mess up a number you have to do it again and when you have to really go to the bathroom you might not make it in time. Way too many codes. Also the elevator took a crap and I was w a friend that had to wait because she could not climb the stairs. Also couldn’t get a refund for one night which I don’t think was fair.

All was good

I loved it i will be returning for summer

It is a great per-friendly hotel right on the ocean!

Ocean Park is a great ocean front location. It’s small dog friendly. The staff seem to prioritize cleaning. Most of the staff are friendly and professional.

It was a very nice hotel. Affordable and ocean front. I liked also having the kitchen aspect.

None

It was clean, safe, and convenient. The staff and service was a little slow at check in.

Took for ever for water to heat up. Oh and the CAMERAS FACING OUR BALCONY AND ROOM WITH 24 hour surveillance on it ARE YOU KIDDING ME OR WHAT WHERE IS MY PRIVACY. So thankx for nothing goid to say about your place Will never come back Very disappointed New Year for sure

Excellent .. will return if opportunity affords.

Property was fine. Room was awful. No hot water, ac sounding like a monster also freezer clanged all weekend one tiny trash can. Will never stay again

This was the absolute worst stay ever my family Thanksgiving was messed up the room was old outdated furniture and the worse part there were roaches and I was on the 12 floor my family member was on the first floor and had roaches too we had to check out and find another property that was pet friendly on Thanksgiving day I went to the front desk 4 times but when I contacted Vasca they said they had no records of a complaint and I should of called them first I was only refunded for one day

Liked the space and the Kitchen, like the upgrade on the back splash. Like the floors good for our little furry ones. Pillow needs upgrades, not so comfortable or bring your own pillow, deck could use a small table so I can put down my book or glass of water. Frying pan need replacement, scratched up, only one frying pan that was very large, could use a 2nd one a bit smaller. Liked the lighting, had a few lamps. We like lighting atmosphere. Cork Screw needed or bring one. No ice maker in refrigerator so bring ice. Toaster needs replacement, burned the bread, flimsy. Other wise , a lot of forks and knives and plates and cups and bowls. Enjoyed having those as needed. Hope this helps...

Property is a little dated especially when it comes to handicap accessibility in the bathrooms no walk-in showers no ADA toilets. Besides the quality of the arm chairs (poor, old, only one per room and uncomfortable) and the ADA issues this is a fantastic place to stay even though it doesn't have all the high dollar amenities of the classier hotels and resorts 20 blocks further north. Thanks Ocean Park we enjoyed our stay. 10-13-24 thru 10-16-24. Oh yeah almost forgot the 10 digit door-pass codes really suck it's time to change the locks.

The door codes were hand written. They should have been printed out on paper which would be more legible. The numbers on the door key pads are very small and the hall has low light making seeing the numbers difficult. The numbers must be entered precisely or the red lights come on and you must start over therefore the numbers must be entered repeatedly. My wife took some used towels to the front desk for fresh ones and was told she had to take them down a dark corridor and place them into the laundry shoot before she could get fresh towels. I understand that there is no maid service during the stay. Customers should not be treated like thieves nor servants just to get a couple of fresh towels. The staff seem to be lacking in basic courtesy skills in treating customers. This facility is in a great location and is small dog friendly. The customers tend to be very friendly and courteous.

Having to pick are own trash take it down stairs to front desk for cleN trash bags same with bath towels and the bags and other belongs where not secured hotel take no responsibility for security. I never would had made reservations there if we had input of this type of operation.

Loved the hotel

We had a great time, lovely view. The only thing we didn’t care for was having to park so far away, using the long passcodes to get in the door- no key cards. The parking was a little cramped other than that excellent experience and would go back again to stay.

This hotel was so wonderful love how they are very pet friendly. They go out there way to make to make yoir fur babys feel welcome with the dog spa and grooming on property . The room and staff were friendly and helpful very clean place. Cant wait to.come back

Very nice

This hotel literally had us bring our towels to the front desk for fresh towels each time we needed them. They actually counted the used towels and wash cloths to ensure they gave us the exact amount of fresh towels in return. The guy at the front desk tried to scold us for not going to the front desk to drop off the towels, when we were told the day we checked in to bring the towels to front desk, then we discarded them ourselves down the laundry shoot. We had no problem following the directions, but clearly the staff had different directions- depending on who was on duty. The water did not stay hot in the shower, we were told to let the kitchen and bathroom sink faucet run to get the shower hot. The shower curtain was dirty. And the bathroom door was damaged. The cleaning lady and the maintenance guy were very kind. This hotel needs to either be sold to a better owner or the current owner needs to make some major upgrades. Also- let customers know in advance that if they stay at your hotel, they need to bring their own towels. I have never stayed some place that rations out towels as if the front desk employees pay for them directly.

Easy access to beach and parking spot

Enjoy your holidays…

Like how house keeping doesn’t come in while you’ll out of the room. Staff was always on their cell phones, I turned in a lost phone and the staff said nothing! And the long 12 digit # codes you had to remember for the room, pool area and outside door was inconvenient. I had to take a net and clean a dead bird out of the pool and later had to clean the pool again from large pieces of plastic and hair floating. Staff was sitting at the indoor pool all day doing nothing! … And with no ramp access near , it was hard for wagons. And the dog area was very tiny. The smaller your vehicle is the better, Parking was very tight.

Our week stay there was horrible! We checked in Aug 3, 2024. The girl at the front desk was so rude. Got the code to our door to walk in to a studio room. Which we reserved a kitchenette. Went back downstairs to be told basically that we were out of luck because hotel was fully booked and a refund was not an option. The beds were literally like sleeping on springs. Our front door looked like it had been kicked in, lock was hanging. Plugged in a toaster(we brought it) to an outlet that throwed sparks and fell completely out and cut the electric off in our room. Called front desk to notify and took them 2.5 hrs to come and fix it. Hotel is beyond outdated. Our overall stay was a nightmare from day one. I wouldn’t recommend this hotel to anyone! I hate complaining but people need to know.

Topical storm debby shut down the whole state, traveling was not an option. We wanted to change the dates, not an option. Wanted a refund, not an optoon. So these people made money from us for a vaction we couldnt make due to a tropical strom causing flooding throughout the state. This is unjust and i would never recommend expedia or this resort

The ac unit was set at 61 but it wasn’t working properly so it was pretty warm throughout our stay. Other than that, the property and room were fantastic. I love the view!

Parking is not the best at this hotel, but there is an overflow lot across the street. The rooms could use appliance updates. The stay was overall good.

Decent sized room, clean property. Not many dining choices in walkable distance. No housekeeping during the stay, so room was full of sand. Shower drains super slow. If you need clean towels, you have to take the dirty ones all the way down to the front desk to exchange which is not convenient for families.

Oceanview 😎

First day I was not use to one toilet paper at a time or emptying your own trash or returning and obtaining clean towels or linens but I soon learned that most of the places due the same thing. It was nice and relaxing The maintenance man Dallas?”, very social helpful. Hallways to the rooms and elevators very very warm and not air conditioned at all. This is not good considering you have to wait quite awhile both fior and in it. The lobby floor was the beautifulest I’ve ever seen!! It would look wonderful for the room hallways as what’s there smells of mildew and the allergens they must hold especially in the heat. Just a couple of updates and I would give this place the highest rating

No one talks to you. Not all the staff was this way just two. I would really like to see these and more improvements, we vacation in Myrtle every summer and would like to stay here again.

The hotel is mostly well kept. The room had a full sized refrigerator and full sized kitchen sink as well as a full size stove. It had a microwave and a coffee maker. The beds were a little uncomfortable, as there was kind of a well in the mattress on one side. The shower faucet was difficult to manuver and it ended up breaking. The front desk had it taken care of within minutes so that was nice. The front desk overall was very unfriendly. Seemed annoyed that they had to exchange towels even though that was the only option in order to get fresh towels. Also, maid service would not let us get toilet paper. We were there a week and had 3 females so every other day we had to go down and request toilet paper.

This was our first and last time coming to this hotel. I do not recommend anyone coming here at all. You will regret it like I did.

Not much to recommend about this place. Won’t go back.

For long stays there is no house keeper. Sand in outdoor pool most of our stay until someone cleaned it. That’s when we took a dip. Everything else was great! Nice and spacious condos and clean.

They should have more elevators to accommodate the flow. You have to wait so long for an elevator. I know they ask if u would like smoking or non smoking rooms. But I felt they could have had a smoking area instead of walking to the curb. But my room was very clean and Kudos for that 👏

The property was filthy dirty except for the parking garage level. The front desk staff was rarely engaged and more interested in their cell phones. We brought towels to the front desk to exchange and on all but one occasion were told to put them in the linen shoot ourselves after we counted in front of them. We left and went to another property!

It was in a good location. We had to call for maintenence a couple of times but they responded quickly.

Worst hotel I’ve ever stayed at.

Had a great stay and was very comfortable room. Need some minor repairs and did not lole the fact you had to take your dirty towels done and let them count them before they gave tou clean ones.