ModernHaus SoHo

4-star hotel Great 27 Grand St, New York, NY, 10013
ModernHaus SoHo

About ModernHaus SoHo

Located in SoHo, an area known for fashion, art and shops, this hotel offers two bars and a restaurant on-site. Guests can enjoy views of the city from the rooftop. Rooms at ModernHaus SoHo boast a floor-to-ceiling glass wall separating the bathroom from the living quarters. Each room includes wood floors, 42-inch flat-screen TVs, Nespresso coffee, and Le Labo bath amenities. Wifi is included. Jumpin Jacks, reached by a glass elevator, offers craft coffee by day and signature cocktails in the evening. A two-story glass wall overlooks the outdoor Urban Garden and the Avenue of the Americas. The rooftop lounge, Jimmy, offers views of the Hudson River and features a seasonal outdoor pool. The rooftop pool is open from Memorial Day through Labor Day, weather permitting. Experience Selene, ModernHaus SoHo’s signature restaurant offering refined Mediterranean dining, artfully crafted cocktails, and a vibrant Aegean-inspired atmosphere. ModernHaus SoHo is 528 feet from the Canal Street subway station. The City Hall is 0.9 mi from the property.

Amenities

  • On-site parking
  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Concierge
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Multilingual staff
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Spa / sauna
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Public transit access
  • Smoke-free property

Reviews

4.2 / 5
Great 1143 reviews

The hotel has a great location in SoHo, with easy access to luxury stores, galleries, restaurants, and subway stations. The rooms are clean and comfortable, with high-quality beds and pillows. However, some guests have reported issues with cleanliness, noise, and staff attitude. The hotel's amenities, such as the rooftop bar and gym, are appreciated but not always available or up to par.

What guests liked
  • Great location in SoHo
  • Comfortable beds and pillows
What could be better
  • Inconsistent cleanliness
  • Noise and staff attitude issues
  • Eduard Jun 2026 · via booking
    4/5

    Very good

  • Walid Jun 2026 · via booking
    4/5

    Very good

  • Chappel Jun 2026 · via booking
    3.5/5

    The property has a very cool feel while being in a very stellar location. Close access to multiple subway lines, and walking distance to pretty much anything you’d need. This was my second time staying at the property and the first time the staff was much friendlier. The rooms are in decent shape, but it’s unfortunate many are facing a giant construction site, and additionally several of the bathroom fixtures weren’t really working well - the shower leaked out of the sealed corner (not even counting where the pane of glass doesn’t connect to the wall) and the sink was extremely slow to drain. I think the biggest factor is that this is listed as a five star hotel, but this feels like a comfortable four. Everything was just “ok”, I think you’d have better luck booking at a really nice four star hotel and saving yourself some money.

  • Andrew Jun 2026 · via booking
    4.5/5

    Superb

  • Jennifer Jun 2026 · via hotels.com
    4/5

    Rooms are small but very clean and nicely decorated. The hotel is extremely well situated at the edge of to SoHo and a super easy walk to the 1 subway and 6th Avenue. The pool is tiny and the rooftop becomes a club at night so it’s not as relaxing an amenity as we had thought it would be. But it is quite a decent value if you can get a good price, and the staff are very nice.

  • Carola Jun 2026 · via booking
    4.5/5

    Superb

  • Pauline Jun 2026 · via booking
    4/5

    Great hotel as usual. Staff really nice, rooms are big, bed confortable Might need a bit of refreshment

  • Sara May 2026 · via priceline
    4/5

    Excellent location. Large rooms. Very comfortable Construction in the area

  • Sara May 2026 · via booking
    4/5

    Excellent location. Large rooms. Very comfortable Construction in the area

  • Noreen May 2026 · via booking
    5/5

    Modern central Clean roof top bar Nothing not to like

  • Mark May 2026 · via expedia
    4/5

    What I liked less was the wear and tear of the hotel: hallway carpets and room cabinets have been intensively used. When we came in, the sink stopper was jammed and had to be repaired, rain came from outside into the room and the TV was either too cheap or too old that simple Netflix streaming didn't work. We noticed the residuals of room service of another room were not being picked up from the hallway for several days.

  • Sulafa May 2026 · via expedia
    5/5

    Excellent location. Rooms are relatively large

  • Luna May 2026 · via expedia
    3/5

    There was literal hair in my fridge when I was arrived! The roof area wasn’t even open the entire time it was supposed to be. The staff were nice, but getting them to set up a car for me was an absolute mess and I ended up just taking cabs. I spoke with the concierge before arrival about getting a certain pillow selection, and the person at the desk in check in had no idea what I was talking about when I arrived. I do NOT recommend anyone stay here. I have stayed in better places for the same price, there is NO WAY I’ll stay there again.

  • John May 2026 · via expedia
    5/5

    Excellent

  • Pauline May 2026 · via booking
    4/5

    The location is perfect. The rooms are spacious, the staff is nice For this price, no mini bar is not expected

  • Larkin May 2026 · via booking
    3/5

    Pleasant

  • MICHELE May 2026 · via expedia
    5/5

    Exceeded expectations

  • Giulia May 2026 · via booking
    4.5/5

    Superb

  • Johnny May 2026 · via booking
    5/5

    Exceptional

  • Meera May 2026 · via booking
    5/5

    Exceptional

  • Ali May 2026 · via booking
    3.5/5

    Good

  • Manisha May 2026 · via booking
    4.5/5

    Superb

  • Nicole May 2026 · via booking
    5/5

    Exceptional

  • Rindala May 2026 · via booking
    4.5/5

    Superb

  • Ashleigh May 2026 · via booking
    5/5

    Fantastic location and lovely staff. Rooms were spacious and very clean

  • Javonda May 2026 · via booking
    5/5

    Exceptional

  • Emily May 2026 · via expedia
    2/5

    Would not stay here again. Not sure I will book through Expedia again as there is no way to troubleshoot.

  • Konstantin May 2026 · via booking
    4.5/5

    Superb

  • Victor May 2026 · via priceline
    5/5

    Good location, beautiful hotel Staff at the front desk weren’t as friendly or welcoming

  • Victor May 2026 · via booking
    5/5

    Good location, beautiful hotel Staff at the front desk weren’t as friendly or welcoming

  • David May 2026 · via booking
    2.5/5

    The rooftop bar That the rooftop bar was closed to Hotel Guests one night of two.

  • Lior Apr 2026 · via booking
    1/5

    Very poor

  • Nina Apr 2026 · via booking
    5/5

    Location and staff No restaurant expensive drinks slightly noisy rooms

  • Hannah Apr 2026 · via priceline
    2.5/5

    We spent more for an upgraded room. Unfortunately this put us on a high floor and the loud music from the rooftop bar kept us up both weekend nights. They were not able to give us a different room and while they said they’d bring ear plugs they did not follow through.

  • Hannah Apr 2026 · via booking
    2.5/5

    Beautiful rooms and location We spent more for an upgraded room. Unfortunately this put us on a high floor and the loud music from the rooftop bar kept us up both weekend nights. They were not able to give us a different room and while they said they’d bring ear plugs they did not follow through.

  • Anonymous Apr 2026 · via booking
    4/5

    Very good

  • Vahe Apr 2026 · via booking
    4/5

    Very good

  • Antoine Apr 2026 · via booking
    5/5

    Exceptional

  • Kristina Apr 2026 · via booking
    5/5

    Location is amazing, room spacious for NY standards with incredible view. Nothing

  • Zelda Apr 2026 · via booking
    4/5

    Very good

  • Anonymous Apr 2026 · via booking
    4/5

    Very good

  • Alena Apr 2026 · via expedia
    5/5

    Great location and staff was super friendly. Rooms were nice and clean and bed was exceptionally comfortable.

  • Erica Apr 2026 · via priceline
    4/5

    Cool and modern while still being comfortable and intimate. Fun art and style throughout. Quiet, without too much city noise or from other guests. Great location for us near hip neighborhoods and easy parking option. The guest services texting system. It was not effective and caused some confusion and trouble.

  • Allison Apr 2026 · via expedia
    5/5

    Definite MUST stay when in Soho. Great service, dining options, amenities and comfy beds!

  • Amy Apr 2026 · via hotels.com
    4/5

    We had a nice stay. Great location and friendly staff! My only complaint is that I messaged ahead that an early check-in would be appreciated and received a response they couldn't promise but would try. No mention of any cost. When we arrived early we were told a room was available but early check-in would cost $100, so we declined.

  • Alexa Apr 2026 · via priceline
    2.5/5

    location is great not 5 star service at all some of the staff were nice, some were rude they are definitely understaffed so everything takes forever (getting your bags from storage, answering the phone, checking in) my room wasn’t even made one day and i had to call twice to at least get my towels replaced

  • Saskia Mar 2026 · via priceline
    5/5

    We LOVEDDDD this hotel. It was our honeymoon and they went above and beyond to treat us so well. We loved the room and view and La Labo soap and shampoo. We also loved the location. Nothing.

  • Seif Mar 2026 · via expedia
    5/5

    We stayed 4 nights highly recommended it. Room size amazing , location very good , service great and very friendly staff.

  • Erich Mar 2026 · via expedia
    5/5

    We enjoyed two nights at the hotel, very friendly staff. Breakfast was nice, the $30 credit towards the mean was appreciated. Location is perfect for SoHo, China Town, Little Italy walking. Quick Uber uptown if needed is easy to get. Overall, great.

  • Nazgol Mar 2026 · via expedia
    3/5

    The staff were incredibly amazing, specifically Kristy!! We were offered with great restaurant recommendations. Our room was dusty and the floors looked as though they were not mopped or vacuumed. We were very surprised there was no fan in the bathroom and whenever we took a shower, there was A LOT of water leaking out of the shower - YIKES!! It indicates here our stay was from March 15-19 - this is incorrect. Our stay was from March 16-20, 2026. The location of this property was ideal...very close in proximity to the Subway, just seconds away from the ideal shopping district in SoHo and there was a great market/ deli steps away from the hotel. The staff were the best!!!

  • Jolene Mar 2026 · via hotels.com
    5/5

    Modern clean property, convenient location to our friend’s wedding location. The hot water wasn’t working last night but repaired by am.

  • Kevin Mar 2026 · via hotels.com
    5/5

    every staff member we interacted with was kind and professional. views from rooms were a pleasure as well.

  • Silvina Mar 2026 · via priceline
    3.5/5

    • Excellent Location: The hotel is perfectly situated in the heart of SoHo, making it very easy to get around. • Service: The staff was consistently friendly and professional throughout our stay. • Cleanliness: Our room and the common areas were very clean and well-maintained. • Comfort Tip: If you are traveling as a couple, I highly recommend booking a room with a King bed, as the standard rooms can feel quite small. • Facility Issues: We were disappointed to find that one of the two treadmills in the gym was out of order during our entire stay, and the yoga mats were in poor condition. • Lack of Hot Water: We had no hot water for one full day. For a hotel in this category, having basic utilities like hot water is a must. • Housekeeping Oversight: One night, we returned to our room to find the window had been left wide open by the cleaning staff. With an outside temperature of 3°C, the room was freezing when we arrived.

  • Catherine Mar 2026 · via priceline
    4/5

    I loved Christie at the front desk. The staff was wonderful. I liked the corner room too though there is some construction. Honestly the roof terrace needs a revamp to demand the prices and be truly high end. The pool needs to be re tiled and the cocktail bar needs a makeover. I think it was expensive for what you get.. the breakfast wasn't luxe

  • steven Mar 2026 · via expedia
    5/5

    Great hotel! Perfect location, great boutique upscale vibe.. very helpful staff!

  • Evgeny Mar 2026 · via priceline
    4/5

    Lovely location for Soho

  • Megan Mar 2026 · via priceline
    1.5/5

    Nothing ModernHaus Soho presents itself as a five-star hotel, but the service we experienced was anything but. From the moment of arrival, the welcome from the female reception staff was cold, dismissive and unnecessarily rude. My boss, for whom I had booked the stay, immediately commented on how unfriendly and unprofessional the atmosphere felt. As his assistant, I had asked for my name to be noted on the reservation so I could easily access his room when running errands or managing his luggage. Despite this, I wasn't give a key card and had to wait for security to let me access his floor, an absurdly time-consuming process that often took several minutes just to get back up to it. For a hotel positioning itself at the luxury end of the market, this level of inflexibility and lack of basic hospitality was astonishing. The situation deteriorated further on departure day. My boss had left his luggage in storage but, in the rush to catch his flight, forgot to pass me the ticket number. Having been in and out of the hotel for three days, I reasonably expected reception to show some initiative and assist. Instead, when I called ahead from a taxi to explain I was a minute away and about to miss my own flight, I was met with a blunt and unhelpful response insisting that my boss should somehow send the ticket number from the air because “planes have Wi-Fi.” On arrival, the same receptionist dismissively pointed me towards the bellboy and told me to deal with him. I was then required to retrieve the luggage personally from the storage room, adding unnecessary delay and making an already stressful situation worse. To add insult to injury, the booking indicated that the room would be upgraded. In reality, my boss was given a very small, underwhelming room. Had this been communicated honestly at the time of booking, I would have happily paid more for a property that actually delivers on its promises.

  • Dana Mar 2026 · via priceline
    5/5

    A little water damage in the bathroom.

  • Kendra Mar 2026 · via expedia
    5/5

    I had the best experience at this hotel. The staff was great. The room was clean and the location was amazing.

  • Santiago Feb 2026 · via hotels.com
    4/5

    Spotless room and great location

  • Nicholas Feb 2026 · via expedia
    5/5

    Nice

  • Joseph Feb 2026 · via expedia
    3/5

    The restaurant was closed. I was not told this before I booked. I had two rooms for three days and on out last day, I went down the street an bought a bagel. When I returned to the lobby, I was told I could not eat my bagel there. So I ate it in my room. This is terrible hospitality.

  • Luz Feb 2026 · via expedia
    5/5

    Great

  • Michael Jan 2026 · via expedia
    5/5

    Amazing

  • Mark Jan 2026 · via priceline
    3/5

    Location- easy access to shopping and subway. View from the roof was fantastic. Breakfast room was very nice. Room was small and the delux king did not have a chair and/or any place for your luggage. The restaurant was closed until October and the rooftop bar was closed one night for an event. Leaving no bars or restaurant! Room service menu was very limited and food was mediocre. Despite being on the 16th floor there was a lot of noise throughout the night. Mostly from the hotel rooms above.

  • Nadav Jan 2026 · via priceline
    0.5/5

    I’m writing because I asked someone from your team to call me back and never received a response. I arrived at your hotel on Friday around 4pm, checked in, and received the room. About an hour later, my girlfriend arrived. I received a call from the lobby asking if she was with me, and I clearly said yes let her in. We spent Friday at the hotel and had breakfast together on Saturday. Everything was fine until last night. She went out with friends while I some wine at The rooftop and then went to bed. She came back around 2am with her key, only then did the nightmare begin. I have no idea why she was treated with such disrespect. She wasn’t feeling well, and instead of helping, the doorman was sarcastic, dismissive, and even laughed at her while she was visibly upset. No attempt was made to offer assistance no empathy, no basic human decency. I want to understand: at what point did someone at the hotel decide she wasn’t supposed to be there? When I booked the room, was I expected to pre-register every potential visitor? She arrived just an hour after me, and I explicitly approved her entry during the initial call from the front desk. What happened was deeply disrespectful and entirely inconsiderate. As paying guests, I can’t believe this is the way we got treated. She had a key. I gave approval. And yet your staff hid behind vague “hotel policy” instead of exercising common sense. She was crying in your lobby while your doorman smirked and stood by. He didn’t even offer her a glass of water let alone a solution. I can’t express how disappointed and hurt I am. This was supposed to be a special weekend. Instead, it became a humiliating and traumatic experience! one that very likely damaged my relationship beyond repair. This is unacceptable.

  • Andres Jan 2026 · via hotels.com
    5/5

    Great Hotel, Excelent Staff, old de service

  • Jessica Jan 2026 · via priceline
    5/5

    Such a central location in SoHo, it was so easy to get around. The room was small but comfy. It had a number of luxurious touches, like heated tiles in the bathroom, a fresh bottle of spring water every day, and spa bathrobes available in the wardrobe. Additionally the food and drinks available at the rooftop bar were delicious. The wifi worked for 30 seconds at a time before flickering out of range; I would have been in trouble if this was a work trip.

  • tina Dec 2025 · via priceline
    4.5/5

    Beautiful views and decor Room not ready at check in time

  • Shalom Dec 2025 · via priceline
    4/5

    Modern and comfortable room. Very attentive and hospitable staff. Close to multiple subway lines Beware of staying at the 17th floor as it is subject to excessive noise from the rooftop bar. We weren’t aware of it in advance and had to move to a different room in the middle of the night just to get a few hours sleep

  • Houston Dec 2025 · via priceline
    5/5

    Great location. Friendly staff.. Great views... Close to awesome food and shopping Cold air comes in through windows

  • Rachel Dec 2025 · via expedia
    5/5

    It was nice!

  • Michele Dec 2025 · via expedia
    5/5

    Unfortunately we did not know breakfast was included! We had breakfast at Nala’s Bagel & Brunch every morning. Phenomenal! Thank you for a wonderful stay!

  • Pauline Dec 2025 · via priceline
    4/5

    Rooms are super confortable, gym is nice, location is great Sometimes super expensive

  • Orit Dec 2025 · via priceline
    4/5

    Small room

  • Jianping Dec 2025 · via expedia
    3/5

    Despite the booking on Expedia states clearly it was one guest with two free breakfasters, the hotel required that the two breakfasters had to be registered as room guests, and that each breakfast is up to $30 while only ala carte breakfast is provided which easily went up to over $40. The staff were very friendly but for an unknown reason the reception registered me as no show! The room is average and the sink was a bit clogged but the HVAC system was operating well and very quiet. Overall, I would say the room rate is quite overpriced.

  • Juan Dec 2025 · via expedia
    5/5

    The view of the room was amazing

  • James Dec 2025 · via expedia
    4/5

    Excellent staff

  • Kashely Nov 2025 · via expedia
    5/5

    Kristy! Omg she made our anniversary stay so memorable. Thank you to the staff for making sure our day was special. Love modernhaus! From the view, to the shower to the Le Labo amenities amazing. Will be back!

  • Stefanos Nov 2025 · via priceline
    4/5

    Great location, easy access to airport train, metro etc. Very friendly staff, spacy room very clean and in tact with good amenities (coffee etc). Roof top bar is excellent ! No breakfast - needed to go outside for breakfast

  • Korey Nov 2025 · via expedia
    5/5

    Great location. Bar has great view. Clean and inviting

  • Steven Nov 2025 · via hotels.com
    5/5

    Outstanding all the way around!

  • Scott Nov 2025 · via expedia
    5/5

    Excellent room and location.

  • Tali Nov 2025 · via priceline
    2.5/5

    Very convenient access to the subway. The staff were very friendly. The gym was well equipped - but was very crowded so all the equipment was in use and I could not workout. The rooftop is lovely, as are the terraces and bar. I was disappointed with the room from quite a few aspects: 1. We were on the 4th floor and there was a lot of noise from the streets below. 2. The bed was small, as was the room itself. 3. The USB ports on both sides of the bed were not working. 4. The lighting in the room was very sparse. It was very dark. 5. There was a coffee machine, but I wanted tea. Instead of offering to bring me a kettle to the room, I was told to order room service at a cost. 6. There is construction going on next to the hotel, so I could not open a window as foul smells came in; and the view wasn't nice. The room was very expensive, and was not a good value for money.

  • Kristen Nov 2025 · via hotels.com
    5/5

    I arrived after a terrible flight that was delayed and the staff made sure I had an epic room with great views of NYC.

  • SIRINE Nov 2025 · via expedia
    5/5

    Great

  • SIRINE Nov 2025 · via expedia
    5/5

    Would stay Again

  • Leah Nov 2025 · via hotels.com
    5/5

    My room was exactly what I was hoping for. The staff were all very nice.

  • Jayeesha Oct 2025 · via hotels.com
    5/5

    Beautiful hotel, great location. Only slightly awkward issue is if you have mobility issues, you need to take 2 elevators to get to the lobby from the rooms. Staff is friendly and word to the wise: download their app!

  • David Oct 2025 · via hotels.com
    5/5

    This hotel is definitely starting to show its age and the room is due for a renovation. That said, it was a very thoughtfully designed space, with multiple outdoor levels at the bottom and a great rooftop bar. We stayed in a slightly upgraded room that had a skyline view of FiDi, which I really enjoyed. I also like the layout of the bathroom, which had a very large rain shower. The staff was friendly and they were quick to bring ice to the room. Housekeeping freshened up during the day and provided new towels. However, the internet said it was five stars when this was really four star service. You can’t beat the location and the proximity to the Canal St subway stop. I would return!

  • Kimberley Oct 2025 · via expedia
    1/5

    My mom was in such pain from her knee replacement and wanted to go to the hospital. We went to the hotel in Chelsea and ended up switching to a proper hotel the next 3 nights and incurred 5000 of costs for this awful error, not to mention all the taxis and Ubers we had to take because our hotels were 35-40 minutes from my daughter in Soho. It was a nightmare!

  • Michelle Oct 2025 · via hotels.com
    5/5

    Great location for exploring NYC. Comfortable rooms with everything you would need

  • ABBAS Sep 2025 · via expedia
    1/5

    Extremely unprofessional resolution skills

  • Suzy Sep 2025 · via expedia
    5/5

    Spacious rooms, friendly staff, clean, lots of shopping and dinning options.

  • Sadrad Aug 2025 · via expedia
    5/5

    Good

  • Madge Aug 2025 · via expedia
    5/5

    The staff are

  • Elizabeth Aug 2025 · via expedia
    5/5

    Great location in SoHO and staff was great too!

  • Lindsay Aug 2025 · via hotels.com
    5/5

    The nicest and best hotel staff I’ve ever experienced in NYC. Clean, comfortable rooms, good food, and amazing rooftop views! Perfect location… will definitely be back!

  • Dara Aug 2025 · via expedia
    1/5

    Terrible experience

  • Marquise Jul 2025 · via expedia
    5/5

    Great place!.

  • Jiny Jul 2025 · via expedia
    5/5

    Perfect location

  • Verified Jul 2025 · via hotels.com
    1/5

    Unfriendly and unhelpful staff. Subpar dining options.

  • David Jul 2025 · via expedia
    5/5

    .

  • Jennifer Jul 2025 · via hotels.com
    2/5

    Not good

  • kevin Jul 2025 · via expedia
    5/5

    .

  • Adarsh Jul 2025 · via expedia
    5/5

    Random words random words random words random words random words random words random words random words random words random words random words

  • Teeshavi Jun 2025 · via expedia
    5/5

    Was the perfect sister weekend stay

  • Cheri Jun 2025 · via expedia
    4/5

    Excellent location! Nice views from our corner room. Loved the bathroom..heated floors were a nice touch. The hotel could use a bit of a refresh.

  • Carina May 2025 · via expedia
    5/5

    Great area to explore Soho. Very helpful staff, very quiet and lovely views from the room. Good sized rooms for NYC as well!

  • judy May 2025 · via expedia
    1/5

    Terrible staff, they couldn’t give me keys for two days. Maid never cleaned and they were super rude

  • Chad May 2025 · via expedia
    3/5

    Great location. Nice hotel. The front desk staff were inattentive, quite literally stood there and watched my wife struggle with her luggage down the odd stairs to get to the elevator and did a poor job at telling us about any amenities or the hotel. Will not stay again.

  • Nicole Apr 2025 · via expedia
    5/5

    We had a great stay at ModernHaus SoHo. The front desk was incredibly nice and helpful - we communicated with them via text during our stay to ask questions about the property and get recommendations in the surrounding area. They also gave us complimentary champagne and put us in a corner unit, which we very much appreciated. SoHo was the perfect place for a first-time New York visit - lots of excellent pizza, shopping, and bagels nearby!

  • Jodi Apr 2025 · via expedia
    5/5

    The only negative was the vape detector in the room somewhere. When I checked out, they charged me a $500 smoking fee which I quickly disputed, as I am not a smoker or a vaper. It was really not a great way to leave such a phenomenal stay. Thankfully, the charge was removed today. The management should tell the customer that they have that system in place in their room, and then the client can choose whether to smoke or vape in their room and incur a fine. Otherwise, it’s kind of like hiding a hidden camera in peoples’ rooms without their knowledge. Just an FYI if you stay here and are a smoker. Otherwise, my experience and stay at Moderhaus SoHo was exceptional.

  • Celine Apr 2025 · via expedia
    3/5

    It looked better in the pictures. The room could have used some slippers, and the cleaning crew seemed to do the bare minimum. I often found crumbs on the floor from the night before, even after it was supposedly cleaned.

  • Brett Apr 2025 · via expedia
    5/5

    Excellent location and accommodations

  • Karen Mar 2025 · via expedia
    4/5

    My one night stay at ModernHaus Soho was good. Room was clean/updated and very adequate for a short stay. I had breakfast in their cafe. Food was good; service was lacking. Was never offered refill on coffee. Server did not come back to table to check on us. Only got their attention to pay check when I put my coat on and stood up to leave.

  • David Mar 2025 · via expedia
    5/5

    I would stay again…

  • Tolga Mar 2025 · via expedia
    5/5

    Fantastic staff

  • Gareth Mar 2025 · via expedia
    5/5

    V cool hotel with some amazing views. Rooms were smart & trendy with all mod cons. Staff were friendly and super helpful.

  • Juju Feb 2025 · via expedia
    5/5

    Great area. Clean rooms. Responsive, kind and personable staff. Rooftop bar was fun, would definitely stay again.

  • Simon Feb 2025 · via hotels.com
    5/5

    Amazing service can’t ask for more

  • kylene Feb 2025 · via expedia
    3/5

    Property was nice, staff Great, room nice but not large, no valet parking and it didn’t appear to be free breakfast.

  • Krista Feb 2025 · via expedia
    5/5

    Absolute favorite property - incredible staff, great location, gorgeous city views. 100/10!

  • Jared Jan 2025 · via expedia
    5/5

    My travel companion left a family heirloom ring in the room by accident when we checked out. I texted when we realized while at the airport. The staff quickly went to the room and found the ring, then mailed it to his address. Above and beyond service!

  • Marielle Jan 2025 · via expedia
    5/5

    Love it!!

  • Benjamin Jan 2025 · via expedia
    4/5

    We had a pleasant overnight stay. The staff was very helpful and kind. Room was a bit small but close to lots of dining options and shopping. Would stay here again!

  • Anthony Jan 2025 · via hotels.com
    4/5

    The staff were amazing! The bed was very comfortable and showers water pressure was spot on. The only problem would have been the heavy condensation around the window and the far left corner where the lamp stand was heavily dripping water from the ceiling. Could have been the room above us who might had there AC running but overall enjoyed our stay.

  • Verified Jan 2025 · via hotels.com
    2/5

    7 nights (in November) is way too long to stay at this hotel in a very tiny, dimly lit, traffic facing room. I had an unpleasant second stay, after a very nice 3 night stay in July. This time, the first room I had was much smaller, and it faced 6 different streets, with noisy construction across. Had to move after first night. Room was so dark I couldn't pack, and timing of the room change wasn't convenient as I waited and rushed to pack only for it to take several hours. Front desk was nice about coordinating it. I lost a $500 Burberry scarf, and after I checked out, texted them to see of they would ask housekeeping and was told I should call housekeeping myself. One night, It was very rainy and my Uber canceled, I checked with Kristy and she said I should walk over to the Canal St subway station as the Ubers can find it better. I was told this more than one occasion. There is no way I would want to stay at a hotel where Ubers are not willing or able to pull up in front, and the drivers I later spoke to said it was fine. No desire to walk 2 blocks to wait at a subway station in a sketchy area of Canal St in rain at night for an Uber. The traffic can get very heavy on streets around the hotel, so I ended up walking sometimes anyhow For 7 nights I was cramped in one of their smallest rooms. Once a housekeeper was yelling in the hallway for a long while. It does have a lovely rooftop pool. The staff was pleasant, well mannered. Cute minimal decor, not much lobby

  • Mousa Dec 2024 · via expedia
    2/5

    Horrible hotel. No value for money

  • Tericka Dec 2024 · via expedia
    4/5

    I enjoyed the breakfast everyday! The views from my room were spectacular! The bed was very comfortable. The only thing that I didn’t like was no microwave in the room. The restaurant in the hotel did not have a way to warm up food.

  • Sean Dec 2024 · via expedia
    5/5

    thank you

  • Julia Dec 2024 · via expedia
    5/5

    Love this chic hotel. The breakfast is wonderful. The rooms are very nice and very quiet. The only drawback is that there are no drawers in the music section is not great in In the common areas.

  • Tatiana Nov 2024 · via expedia
    5/5

    Property was so unique, clean, and staffed with the best employees! Can’t wait to book this hotel again!

  • Paul Nov 2024 · via expedia
    5/5

    Loved our stay!

  • Stefan Nov 2024 · via expedia
    5/5

    Amazing stay me and my so had a great time there

  • Houda Nov 2024 · via expedia
    3/5

    First stay was better. I think I’ll try another one next time for the same price

  • Anna Nov 2024 · via expedia
    5/5

    Conscientious staff. Comfortable accommodations.

  • Danielle Oct 2024 · via expedia
    4/5

    They tried to charge us a $500 smoking fee when we didn't smoke. Be warned and check your charges!

  • Kaylan Oct 2024 · via expedia
    5/5

    Love this hotel very clean great employees good vibes

  • Kimberley Oct 2024 · via expedia
    5/5

    Great ambience great location great rooftop restaurant wonderful view

  • Kenneth Oct 2024 · via expedia
    5/5

    We loved it and will definitely come back!

  • KIMBERLY Sep 2024 · via hotels.com
    5/5

    Had a stunning view and a very comfortable bed. I will absolutely stay here again on next trip to the city!

  • Nadia Sep 2024 · via expedia
    5/5

    Had a very comfortable stay. Hotel staff were kind and approachable. Would definitely stay here again.

  • Janet Sep 2024 · via expedia
    5/5

    Modern, quiet, and comfortable room. Friendly and helpful staff. Great location close to shopping and dining. Loved the rooftop terrace pool and cocktail lounge.

  • Marquise Aug 2024 · via expedia
    5/5

    Beautiful property and area!.

  • Hyun Aug 2024 · via expedia
    5/5

    The location was fantastic and staffs were kind.

  • Jeffrey Aug 2024 · via expedia
    5/5

    The room was comfortable with great views, the staff were helpful and knowledgeable, and the breakfast room and bar were really nice.

  • Hugo Aug 2024 · via expedia
    5/5

    Nice place. Friendly staff. Highly recommendable.

  • Bhowmik Aug 2024 · via expedia
    5/5

    Great location and good views!

  • Patrick Aug 2024 · via expedia
    5/5

    Nice proprrt

  • Michelle Aug 2024 · via expedia
    5/5

    Chic!

  • Vasilios Jul 2024 · via expedia
    5/5

    Nice hotel. Great pool and bar on the roof. In Soho and close to all shopping, restaurants. Only drawback is that they don’t do valet parking.

  • Verified Jul 2024 · via hotels.com
    5/5

    Great location, excellent service, clean, restaurants on site, elevators, love this hotel

  • James Jul 2024 · via expedia
    5/5

    Very attentive staff…easy check in and out. Bright rooms…good food

  • Verified Jul 2024 · via hotels.com
    1/5

    Rooms were not maintained well. The bathroom had a lot of grime prior to checking in. Front desk is not any help

  • Cassandra Jun 2024 · via expedia
    2/5

    They claimed parking with in and out privileges but it was just $10 off/day at a parking garage 2 blocks away with no in and out (and they climbed through the passenger seat when it was time to get our car back bc they squeeze the cars in so tight). I️ will not be staying here again.

  • Abbas Jun 2024 · via hotels.com
    5/5

    Only issue was noise from street (even on 11th floor), from other rooms and from partygoers on roof terrace (located on 17th floor)!

  • Edric Jun 2024 · via hotels.com
    5/5

    Stayed with my girlfriend and puppy. Our second time at this hotel. Amazing service and pet friendly

  • Amanda Jun 2024 · via expedia
    2/5

    The hotel itself was clean and acceptable but the staff were not helpful or welcoming.

  • Jaclyn Jun 2024 · via expedia
    5/5

    I wasn’t sure what to expect based on the website. I think their website needs improvement in my opinion. I was very pleased with the amenities of the hotel. It was perfect for what we needed.

  • Tanya Jun 2024 · via hotels.com
    3/5

    Check-in: The process was quick and the gentleman at the front desk was courteous, although he was sick, so it was somewhat off putting considering he didn’t wash his hands/sanitize each time he coughed/ blew his nose before touching the room keys, etc. Room: The room wasn’t properly cleaned when we arrived. There were dirty hand print smudges on the mirror in the bathroom, a huge clump of hair left in the shower, hair on the bathroom floor and even hairs on the towels. The cups in the bathrooms were visibly dirty and I had to call to get them replaced. Not a good start to our stay. The FF&E was considerably beat up, with the finish of the closets peeling off and scratched up. Pros: The bed and pillows were very comfy. Room Size: They advertise the Modern King rooms as 300-315sq ft but our room felt considerably smaller than that. It felt very tight with not much room to unpack and store our bags. Location: The location is awesome, especially if you want to be in SoHo. Easy walking distance to all of the luxury stores, galleries and restaurants. One of the reasons why I booked this property. Service: was just okay. No one was particularly pleasant or enthusiastic to be working. But I guess that’s kind of the climate today. Also, many of the workers were visibly sick and blowing their noses constantly. Definitely grossed me out.

  • Tanya May 2024 · via hotels.com
    3/5

    Check-in: The process was quick and the gentleman at the front desk was courteous, although he was sick, so it was somewhat off putting considering he didn’t wash his hands/sanitize each time he coughed/ blew his nose before touching the room keys, etc. Room: The room wasn’t properly cleaned when we arrived. There were dirty hand print smudges on the mirror in the bathroom, a huge clump of hair left in the shower, hair on the bathroom floor and even hairs on the towels. The cups in the bathrooms were visibly dirty and I had to call to get them replaced. Not a good start to our stay. The FF&E was considerably beat up, with the finish of the closets peeling off and scratched up. Pros: The bed and pillows were very comfy. Room Size: They advertise the Modern King rooms as 300-315sq ft but our room felt considerably smaller than that. It felt very tight with not much room to unpack and store our bags. Location: The location is awesome, especially if you want to be in SoHo. Easy walking distance to all of the luxury stores, galleries and restaurants. One of the reasons why I booked this property. Cost: Very reasonably priced for the area. Service: was just okay. No one was particularly pleasant or enthusiastic to be working. But I guess that’s kind of the climate today. Also, many of the workers were visibly sick and blowing their noses constantly. Definitely grossed me out.

  • Johan May 2024 · via expedia
    3/5

    Another 4 star up nosed hotel in SoHo. Why is it always 4 star hotels that has this attitude? Great bar on the roof top, to crowded pool area in conjunction. Terrible reception staff with 0 feel or intention to serve. Dirty windows all over the property, boring breakfast, you get the feeling. You will leave feeling you where there for them not the opposite.

  • Rhonda May 2024 · via hotels.com
    5/5

    Everything was great.

  • Judith May 2024 · via expedia
    4/5

    Great staff. Shower did not have pressure. Gym equipment is dated.

  • Sara May 2024 · via expedia
    5/5

    Great stay

  • Thomas May 2024 · via expedia
    5/5

    The shower.

  • Farris May 2024 · via expedia
    5/5

    Amazing place to stay! Great staff, and great people! 10/10

  • Rita May 2024 · via expedia
    2/5

    For almost $700 you can find a much better hotel. Service was not the best. Staff was not very helpful and acted annoyed. Concierge Made a reservation at 23 grand for us, when we arrived the res was never made. The manager at the restaurant was very accommodating and although we had to wait, was very apologetic. Room was very basic and sub par. If you are staying in Soho, stay at the Nomo. Same price, beautiful rooms, excellent service.

  • Saskia May 2024 · via hotels.com
    5/5

    Great hotel for a stay in Soho. Preferred our experience here to the Soho Grand around the corner room was bigger, service was much more friendly and engaging. Guests private lounge was particularly useful

  • constance Apr 2024 · via expedia
    5/5

    Great hotel and great helpful front desk

  • stefanie Apr 2024 · via expedia
    5/5

    Amazing stay!

  • Erin Apr 2024 · via expedia
    5/5

    Great spot! Near transit & fun neighborhood

  • NORMA Apr 2024 · via expedia
    5/5

    Check-in was great especially when our room was ready early. We will definitely come back to ModernHaus when we are back in NYC.

  • Rosa Mar 2024 · via expedia
    5/5

    Very nice and helpful staff.

  • Verified Mar 2024 · via hotels.com
    3/5

    This hotel was fine. My review is three and a half stars mainly because I felt like the price that we paid – $500 a night – was quite steep for what we got. That said, I am by no means an expert on the rates at New York, hotels, and maybe that is par for the course. The pluses. The hotel is in a good location, and accessible to public transportation. The staff were friendly. The room was small, but that is par for the course for hotels in New York. It is pretty nicely decorated – although feels a little tired. The downsides. The room was adequately cleaned, but not spotlessly. There was dust in the space where the little coffee machine is kept, and the safe did not work. The second day the housekeeper did not replenish our coffee pods or give us more water – she is probably overworked – but this led to our discovering this at 11 o’clock at night when we got back, and tracking down pods for the coffee machine at that hour was a hassle. We had breakfast included at the restaurant each morning, but the food was pretty indifferent, and was cold when we got it (probably because the kitchen is on another floor). Overall, it was a decent stay, but, for the price, not the kind of stay that I would give four or five stars. Also, we stayed in March 2024 – there is construction on both sides of the hotel right now. The noise wasn’t too bad – and I think there is construction in many places in New York, so hard to avoid – but the view of the construction site wasn’t exactly beautiful…

  • Emilia Mar 2024 · via expedia
    3/5

    Very noisy during day and night. Sleepless nights due to construction and some emergency trucks on the streets around. We left one night early.

  • Rafael Mar 2024 · via expedia
    5/5

    Fantastic restaurants, coffee shops and shopping nearby

  • Cynthia Feb 2024 · via hotels.com
    5/5

    This morning front desk staff was also very nice but I was busy catching an uber to the airport so there was not as much contact. Would stay there again in a heart beat.

  • Karoline Feb 2024 · via expedia
    3/5

    staff seemed bothered by Sunday chrck-in.

  • Susan Feb 2024 · via expedia
    5/5

    Staff was amazing! Location is perfect for walking. Would definitely go back.

  • Justin Jan 2024 · via expedia
    5/5

    Great hotel, stayed in the skyline room. It was amazing and the hotel staff are great. Restaurants and roof top bar are great additions

  • Flora Jan 2024 · via expedia
    5/5

    -

  • Verified Jan 2024 · via hotels.com
    5/5

    Nice and quiet, well located to walk around Soho, and great service - very responsive via text when the hair dryer in my room was not working! All in all, would totally stay here again.

  • Kaylan Dec 2023 · via expedia
    5/5

    Excellent

  • Vidushi Dec 2023 · via hotels.com
    5/5

    The staff was friendly and knowledgeable too and the breakfast at Jumpin Jacks top notch. The rooftop bar was also elegant and cozy. would stay here again

  • Verified Dec 2023 · via hotels.com
    4/5

    Nice hotel in a good part of SoHo NYC

  • Verified Dec 2023 · via hotels.com
    5/5

    Room comfortable; front desk and management friendly and very helpful. They are clearly service-oriented. Would stay there again.

  • Michelle Nov 2023 · via expedia
    5/5

    Skyline King room view was amazing!!! Staff was very attentive and welcoming!! We will be back hopefully soon!!

  • Nicholas Nov 2023 · via expedia
    5/5

    Amazing views from the corner room of freedom tower and downtown manhattan.

  • Edric Nov 2023 · via expedia
    5/5

    N/a

  • Crystal Nov 2023 · via hotels.com
    5/5

    Modernhaus is definitely my new favorite hotel. I’ve been someone who goes to New York often and I normally stay at the Arlo which is also a great hotel. But HONESTLY I think I just found my new favorite hotel for New York. They make everything so much easier and the staff everyone is so attentive. To get in contact was super simple because it was all through text so if I wasn’t at the hotel I could just text and they would help me and update me. the rooftop and jumpin jacks was great, and don’t even get me started on the heated floors in the bathroom. Best thing ever, only issue was it was hot but that’s just a personal issue for me as I like to freeze while sleeping but all I did was crack open the window at night to help be colder in the room and that was way more than enough. Definitely would be staying back at Modernhaus for for sure as it is my new favorite hotel.

Frequently asked questions about ModernHaus SoHo

Does ModernHaus SoHo have free Wi-Fi?
Yes, ModernHaus SoHo offers free Wi-Fi for all guests.
Does ModernHaus SoHo offer parking?
Yes, paid self-parking is available on-site at ModernHaus SoHo.
Does ModernHaus SoHo have meeting spaces, conference centers, or conference rooms?
Yes. ModernHaus SoHo features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings. Banquet and reception facilities are also available.
Does ModernHaus SoHo have a fitness center?
Yes, ModernHaus SoHo features an on-site fitness center for guests. Additional wellness amenities include spa, sauna, pool.
Where is ModernHaus SoHo located, and how walkable is the area?
ModernHaus SoHo is located at 27 Grand St, New York, NY 10013. With a Walk Score of 100, the area is rated Walker's Paradise. Most daily errands can be done on foot — ideal for travelers without a car.

What's nearby

  • Javits Center 2.4 mi
  • Brooklyn Cruise Terminal 2.9 mi
  • Laguardia Airport 7.8 mi
  • Newark Airport 9.3 mi

House rules

Check in 3:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available

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