Holiday Inn Express Newberg - Wine Country by IHG

Exceptional

The beds were very comfortable The people who had stayed before us, apparently locked their dog in the bathroom and the toilet paper roller was hanging off the wall, along with scratches going up the back of the wall, and the room was not clean very well. I had a giant water of black hair stuck to my foot and I have blonde hair.

Nathan was super helpful accommodating and kind. Everyone was super kind.

Helpful and friendly staff all around

Front desk staff

Great breakfast N/a

Great breakfast N/a

Nice!

I think the quality of the food could be improved.

I think the quality of the food could be improved.

Breakfast was awesome both mornings and I did give the lady there a tip. She was great. Front desk agents all very nice.

Location, comfortable room, breakfast. Allowed us a late checkout. All good.

Location, comfortable room, breakfast. Allowed us a late checkout. All good.

Great location and overall it’s clean. The rooms are spacious and beds comfortable. Fridge was big. Large size ironing board and iron. Breakfast was just ok. Coffee was not good. We found some trash under a bed when we first arrived. We had to ask for towels as they didn’t change them out (even seeing them on the floor).

Great location and overall it’s clean. The rooms are spacious and beds comfortable. Fridge was big. Large size ironing board and iron. Breakfast was just ok. Coffee was not good. We found some trash under a bed when we first arrived. We had to ask for towels as they didn’t change them out (even seeing them on the floor).

Room was clean, pillows provided were both soft and firm, bed was amazing. I slept better than I have in a month. Also, the staff that gets breakfast ready was amazing!! I could not rave about her enough. Super friendly and helpful.

Great staff, hotel is a little worn out but pretty clean

Conveniently located with easy freeway access. Breakfast choices ere good and so was the coffee.

Pleasant

Modern clean room, we will definitely be back!

Had to ask 2 days to get a replacement coffee pot. Didn’t receive housekeeping services the first day. Had to go to the front desk to get towels . Yesterday’s housekeeper didn’t restock coffee supplies. Just inconsistencies. 24 hour coffee service in rhd lobby was good as was breakfast.

The toilet would not flush because it was not set to send enough water into the bowl. The front desk offered a plunger, but that was not the problem.

The toilet would not flush because it was not set to send enough water into the bowl. The front desk offered a plunger, but that was not the problem.

Location, hot tub, and breakfast Outdoor pool vs indoor pool

Outdoor pool vs indoor pool

Dai at the front desk was an awesome problem solver. The woman working the breakfast room (my apologies for not learning her name) was great, too.

Front desk staff was very friendly and helpful. The room was clean and spacious. The beds were comfortable. Breakfast was very good. Unfortunately evidently the hot tub is not working. It was the main reason I spent a little extra and drove a little farther than Woodburn. I guess next time I will need to call and check hotels that have hot tubs to make sure they are working. Other than that that the hotel was very nice

Coffee was mid The room was lovely Location ideal The hot tub was closed, which was a surprise and a bummer.

Breakfast was great, lots of options.

Great staff at the front desk

Dai was very kind and the bed was comfortable. Love that the pillows were labeled firm and soft. 😊

Clean room and good hospitality

Don’t stay here! The lamp in our room was smashed and there was black mold in the bathroom. The hotel wouldn’t refund us, then charged a $50 fee!

The tv really sucked it kept glitching and couldn't understand what people where saying at all.

I specifically requested this room because it had a hot tub. Hot tub was closed our entire stay

Staff was nice. Room was nice. Water pressure was fantastic!

Clean room comfortable bed great service

Coffee not strong enough. Would like boiled eggs as an options as the scrambled eggs were not very good. Need gluten free toast option please

Coffee not strong enough. Would like boiled eggs as an options as the scrambled eggs were not very good. Need gluten free toast option please

There was a few areas in the room that needed attention.

Room was very clean, breakfast was well stocked, check in was easy and staff were very friendly

That facilities were not available. Hot tub

I liked the staff. And the hotel was clean That facilities were not available. Hot tub

The room was a bit worn down. Sink plugged and toilet leaked. No mattress protector on pull out bed. Mattress had visable stains

Breakfast was easy and nice environment.

Great location!

It's pet friendly which is nice. Staff is very friendly. Beds are comfortable. Generally everything you want in a budget-friendly hotel! Would stay again.

Spotless and comfortable room. Clean hot tub with endless towels! Friendly, helpful staff. Well designed and thoughtful hotel amenities. Breakfast was worth staying in to eat. Thanks!

Dae at front desk a special person. Very accommodating.

Really nice staff members and breakfast was the best we’ve ever had. We’ll definitely stay here on our next trip to Newburg.

Breakfast options were great, and rooms were clean. Only negative was furnace made a lot of noise and was hard to sleep

Clean room, friendly staff. Good breakfast.

comfortable room, clean, staff were pleasant

Clean rooms. Like the new coffee machines

The staff were great! Room was clean and parking was easy. Definitely a great place to stay when in the area.

Good breakfast option, safe easy to find location. Staff very helpful and friendly

Parking was easy. Staff was friendly but it seemed fake. Breakfast always opened late for some reason.

The staff was super friendly and helpful, very knowledgeable. The breakfast was very good, hot and plenty of options.

Decent spot. Would stay again.

All good

Safe

Responsive and friendly staff

Not enough gluten free options for breakfast

Friendly staff and remembers you after initial check-in.

Front desk people so nice and helpful. We some days needed coffee and bar soap, later hand lotion and they were able to provide everything in abundance. Dai I knew by name but really everyone was wonderful. Thanks so much. All five days were great. The bedding, bed and pillows were among the most comfortable we’ve ever had. Kudos to holiday inn.

Great place, clean, safe and the staff was great!

Easy access to George Fox. Comfortable room.

Very clean and safe!

Breakfast was great and the room was very clean.

Room was not cleaned one of the days we were there. Need to have more large towels - never got more than 2 big towels even when I stopped by the desk and specifically asked for 3. Overall had a good experience.

great place!

Good quality hotel and nice staff. Breakfast was also good.

Beds are comfortable. Included hot breakfast. Close to George Fox University and restaurants.

Great breakfast

Overall, the property is good, with limited choices in the area.

Nice clean place helpful front desk

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Nice convenient place to stay

Spacious, clean, comfortable and quiet room. Front desk person was a delight. There’s a restaurant right across the parking lot where we had dinner with good food. I recommend this hotel.

Pool was noisy at night

I like everything good service

Except for the 5am noise, it was excellent.

Always dependably consistent. We have stayed here several times and have never been disappointed. Central location and just simply the best.

Had a great stay with great employees gonna come back for notary soon

Our room had used towel in the bathroom and the beds looked like had been jumped on. The staff was very accommodating and found us another room immediately.

Room is spacious and clean. However, we wished the water of outdoor pool could be cleaner.

Friendly helpful from desk

The bathroom that we got was absolutely disgusting. Toilet was so stained and filthy. Worst experience by far.

Mold on wall in shower area . Had I know that pool was closed half my stay and that they aloud guests to be drinking everywhere through out hotel i would have stayed somewhere else . I know for future stay to go somewhere else .

Great experience! They made sure to bring us the necessary things we needed for the week.

nice breakfast, hotel and rooms underwhelming in appearance

Easy to checkin and checkout. Good business area with broad i formation about waht to

When I called prior to booking I was assured the pool was open and of course when I got here the pool and hot tub were both closed due to maintenance. I would be more understanding if it were not for trying to get a hold of the property directly, o had to go thru customer service. I

This is our second visit. We will make this our second home when we are in Newberg! Always reliably great!

Great room - clean, comfortable bed, bathroom sink separate from commode and shower area, Keurig coffee machine, fridge, black-out blinds. Just great in every way. Definitely recommend.

It was a quick stop over stay. We had a clean room and comfortable bed.

Clean room, close to restaurants, walkable area.

The sign from the road is difficult to see. Other than that I thought the hotel was great.

Great, comfortable place to stay.

I have stayed here several times before. The staff was very friendly and helpful! The jacuzzi was nice and hot! The refrigerator and the TV were inoperable. The TV service in general is very poor, it takes 4-8 seconds to change the channel and display an image.

Lean, comfy, convenient location.

We will definitely be back

Room was pretty small and beds and pillows not as comfortable as other IHG properties. Staff was excellent though and friendly.

I booked a 2 bed Queen. When we checked in, there was only 1 Queen bed. I think the other option was a fold out couch but that wasn’t clearly stated at all. Overall it was clean and close to interstate and retail options.

Very convenient to wineries and great place to stay to visit with family

I’ve stayed here several times while visiting family in the Newberg area. While not a luxury hotel I still rate 5 stars. The rooms are clean, large and comfortable with an in room refrigerator. The staff is friendly, breakfast is great for on the go and location is 5 minutes from downtown. I will stay again!

Everything was fine for our short visit.

Wxactly what we expected! IHG is always on point with their service and standards!

The hallways were noisy and echoed. A lot of light under the doorway.

It was great experience, since our booking is not showing in their system for some reason they accommodate us and give us lower rate. Good breakfast and clean room. It has a good space.

the Employees were very nice and went out of there way to assure our stay was good.

Great place to stay in Newberg.

Clean and comfortable.

Great option for breakfast and friendly staff. Water with Orange taste.:) Even to go bag !

Easy check in, curtious and informative staff. Super clean rooms, clean and updated facility.

I paid for a king bed and they said they sold out and only had 2 queen bed rooms available. I lookes at their website and see that they still have one on their website and also have 2 king suite rooms available for tonight. Not happy.

Great Location if visiting the Willamette Valley Wine Region! Rooms are very spacious, Easy Parking and access to one of the Main Roads to explore the region.

I like the property. I like the upgrades since the last time i stayed.

Nice place. Will stay again.

There was a dog barking in one of the rooms close by. Otherwise, it was a pleasant room with comfortable bed and seemed very clean. Staff was friendly.

Great hotel!!! We stay here because our son attends George Fox University down the street.

Nice hotel and friendly staff

Spacious rooms and conveniently located close to main wine road. Breakfast was out of everything by 9am.

It was very clean and in great shape

This property was nice. The breakfast was great and staff was super friendly.

Clean and comfortable. Very friendly staff.

Friendly and convenient!

Great place! Just need a indoor pool!!

Very nice room and comfortable bed. The breakfast had a variety of foods to choose from. Any interaction I had with staff was friendly. The only negative was a slow draining tub while using the shower. If the need ever arises we will definitely stay there again.

Very bad

Overall nice property, good people, good breakfast, nice sitting area, wiFi worked well

They gave me a room initially that had not been cleaned

Roomy, comfortable, quiet, clean.. Breakfast very very good. Loved the pancake maker. Price was very good. Would stay here again.

The staff were so friendly!

Nice place

Nice hotel! Excellent breakfast!

Clean, and you get a lot for the price. Very spacious and nice!

our first night we heard a dinging noise coming from the wall we asked to move and was moved to the other side of the dinging wall. upon further investigation it was coming from their computer room next to the elevator. we had to settle for a lesser room as to not hear the noise. so we actually moved 3 times before we settled in once we did that the rest of the stay was fine

The room was very nice. Bed was very comfortable. Very nice shower head for a great shower.

Check in was easy. Was on 2nd floor and as soon as we stepped out of the elevator we were hit with the strong smell of marijuana. Bed in our room was horrible. Room looked like it could use some updating. Shower had a horrible high pitch sound when it was on. So price seemed a bit high for the quality of room.

The gym was fantastic. Definitely the best thing about the place. Everything else was just a little bit grimy for a newer hotel. I would not consider this a three star hotel we kept our shoes on in the room 😢. Everyone was nice. Food was ok.

Nice place for a one night stay.

Super clean and very comfortable! Would gladly stay here again!

Property was clean. Excellent breakfast offering.

Clean rooms, kids enjoyed the pool

Hot breakfast was quite good. Staff very friendly.

Staff were very hospitable, very clean Hotel

Spacious modern room with a great bed. Excellent location!

The young man who checked us in was very pleasant!

Very nice hotel

It was a nice place

Very clean. Perfectly located to explore the nearby wineries.

Terrible!!! DO NOT STAY THERE! Dirty, the electrical outlets in our room didn’t work, the elevator has exposed electrical wires, the front desk wasn’t able to get me a blanket because the linens are locked up after the housekeepers go home, the staff was rude, and the breakfast was awful! I requested to check out five days early!!!

Breakfast was very good. Area was clean, organized. Food was fresh and hot.

The hotel is very nice. Rooms are clean and bed is comfy. The walls are paper thin. I heard the people above me go to bed and wake up. I could hear them cough! Which caused zero sleep. I am a hard sleeper- so for these to wake me up, says something. Other than that it was good. Breakfast was delicious.

Wouldn't stay here again. The room clearly wasn't cleaned well - dirt and dust gathered behind the main door of the room. There were ants in several places.

We stayed as a family of 5 overnight. Every person on staff that we encountered was great. The beds were comfortable, room was clean, parking was easy, breakfast was good enough for us to get started. This stay really allowed us to do what we wanted and not worry about any of the little things.

Clean, nice staff too

Hotel is showing age and wear. Staff was very friendly and helpful.

Helpful and friendly staff

Staff was amazing, kind and accommodating with all of our asks. Highly recommend for stay in wine country.

Very clean, easy check in and able to get early check in without a hassle

Super nice lady up front. She took great care of us and was super gracious!

Coffee is horrible .

Nice place! Brought my pillow because usually pillows at different hotels are not comfortable. But this place has comfortable pillows!

zero complaints, staff was fantastic. only real drawback is not a lot of dinner options once you’re parked.

This property is okay. We have stayed at other Holiday Inn Express properties where the amenities, and location are much nicer.

Sink in original room was plugged when we checked in late at night, so we waited until the next morning to let staff know. Morning staff said it would be no problem but when we returned in the evening it was not unclogged. Evening staff informed us that no maintenance staff was available and had a very bad attitude. His statement was "well what do you want me to do about it". He eventually swapped us to a different room, but it was after more attitude was delivered.

They were able to check me in at 1am and offered a 12pm checkout. The front desk gave me a snack. The room was comfortable and clean. Breakfast was good and hot. Overall it was a great experience.

Everything was great except check-in. I would have given 5 stars, but when we checked in I wasn’t asked if I needed more than one key, I had to ask how to get to my room (where the elevator is), wasn’t informed about breakfast (location or time), etc. He took my money and gave me one key.

A descent hotel for the money. Nothing special, but gets the job done, with no big issues. The staff guy at night wasn’t particularly friendly, and seemed put out that we interrupted whatever he was doing hiding in the office when we checked in. He gave us no info about the hotel, and when I asked he directed me to look at my key card because anything I need to know is on there.

Very clean, comfortable room, nice and close to many wineries in the area. Nice hot breakfast too.

Beds were comfortable. Tub/shower didn't drain well. Pool was closed unfortunately, since it was 90 degrees that day.

Friendly and accommodating staff. Hotel is easily accessible, near main thoroughfare but set back from the busy road so that it was quiet.

Room was clean, comfortable bed, bathroom was updated and everything worked. Good breakfast. Would recommend this hotel.

Friendly staff. Very nice rooms with lots of room. Clean facilities and good breakfast.

Booked on Expedia a few days in advance and check in was a breeze. I gave a less than perfect review because the door exiting the end of the hall, which was right by my room, was broken and anyone could just walk in. Looked like it has been broken for awhile.

Very comfortable rooms and the breakfast was a nice addition

The staff were very helpful and friendly. Super clean, comfortable room and delicious breakfast.

Great stay for our children’s nearby sports activities!

Convenient location. Advised that Expedia would have my receipt, Expedia states the hotel will have my receipt.

I booked 2 queen beds as my adult son was with me . Special Olympics had an event and also booked 11 rooms so I understand the hotel was booked, Howe if I pick 2 queens on your site that’s what i should get. The hotel said they get to pick my room ! Not happy it was more expensive than I wanted to pay 235.00 however I wanted to be close to my disabled son. Next time I’ll skip Expedia and call the hotel

Accessible, close to shops, restaurants, school

Room we were give was a handicap room with a bad shower. Bathroom was not very clean. Floor was sticky

Perfect for George Fox parents!

Good convenience and clean

Great location and breakfast. Fairly clean except for food left in fridge. Low water pressure.

Usually very friendly and no problem.

Great place to stay. Quiet and comfortable. Breakfast is good but could use better variety day to day.

It was just nice and quiet. It was close to everything. Nice rooms.