MCM Elegante Hotel and Conference Center Odessa
About MCM Elegante Hotel and Conference Center Odessa
MCM Elegante Hotel is located in Odessa and has a shared lounge and a bar. With a seasonal outdoor swimming pool, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. There's a restaurant serving American cuisine, and free private parking is available. At the hotel, the rooms include a desk. All rooms in MCM Elegante Hotel are equipped with a flat-screen TV and free toiletries. Guests at the accommodation can enjoy a buffet or an American breakfast. At MCM Elegante Hotel guests are welcome to use a hot tub. Speaking English and Spanish, staff will be happy to provide guests with practical advice on the area at the reception. Odessa-Schlemeyer Field Airport is 5.6 miles from the property, and the property offers a free airport shuttle service.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the friendly and helpful staff, clean rooms, and comfortable beds. However, several guests have complained about the noise from the highway, outdated decor, and lack of maintenance in certain areas.
- Friendly and helpful staff
- Clean rooms and comfortable beds
- Noise from the highway
- Outdated decor and lack of maintenance
- 5/5
Clean room
- 5/5
Very clean and great staff I have nothing bad to say about this property
- 5/5
Great stay
- 5/5
Clean and well maintained property. Quality furnishings.
- 5/5
Elegante was a great place to stay. The room was clean, beds were comfortable, and the staff was friendly. When I come back. I will be staying there.
- 4/5
Had an outdoor athletic field adjacent. Beautiful pool and jacuzzi. Cleaned room every day, even at odd hours. Restaurant staff was nice. Gym was fully equipped. One of the back elevators may not have been working. Nice patio overlooking pool. Directv. Looks kid friendly. Great value for the money.
- 5/5
Everything was good. Ice maker on 1st worked.
- 5/5
Clean, attentive personal, comfortable beds, and good food
- 5/5
👍
- 3/5
Well located, staff was friendly, room although aged was nice enough, water pressure a little slow. Disappointed no fast breakfast. Ordered to go in restaurant -- order was short and was not very good.
- 4/5
Location and cleanness Other guests noise
- 5/5
We had a wonderful stay at "THE ELEGANTE"! The place was very clean, comfortable, and nicely air-conditioned, which made a huge difference in the desert heat. We enjoyed staying in the King Room Concierge. Also enjoyed the food and the ambiance of the Concierge Lounge. People were kind and friendly. Especially the morning breakfast! We will certainly return. This was our second time staying there and plan to go again in the future !
- 5/5
Clean Hotel
- 5/5
Exceptional
- 5/5
The hotel was very clean and comfortable. The staff was friendly and helpful with any questions we had.
- 5/5
Nice rooms, friendly staff. Great place to stay.
- 5/5
Nice rooms, friendly staff. Great place to stay.
- 5/5
Good
- 5/5
It was a charming experience and we were upgraded by surprise. We were there for a medical appt and it was so convenient to the hospital. Perfect. The bed and shower were the best! Though we were very appreciative of the upgrade , the food the evening we arrived was not as exceptional as everything else we experienced during our stay. However, it is not a deal breaker we are planning another stay. We live in 130 miles away and are here for medical reasons throughout the year. We will be staying with you from now on!
- 2.5/5
I liked the bed and the refurbished room. I didn't like the spa, the restaurant, or the Ice machine leaking on our floor.
- 2.5/5
I didn't like the spa, the restaurant, or the Ice machine leaking on our floor.
- 5/5
Exceptional
- 4/5
Shrimp boat service took too long being that it's our first experience there was us and 3 other couples restaurant wasn't that busy but we waited for an hour and a half for our food. Concierge lady could of been more nice. And having a room right across the concierge lounge is not a good idea no rest a lot of people talking loud in the lounge. Hopefully next time experience will be hetter
- 4/5
The facility was nice and check in was very easy and the clerk was very nice. We found it convenient for a restaurant near by. Shrimp boat service took too long being that it's our first experience there was us and 3 other couples restaurant wasn't that busy but we waited for an hour and a half for our food. Concierge lady could of been more nice. And having a room right across the concierge lounge is not a good idea no rest a lot of people talking loud in the lounge. Hopefully next time experience will be hetter
- 4.5/5
Superb
- 4/5
I really loved my room it was clean and comfortable but I really really picked this place for the hot tub and it was cold. I was pissed
- 3/5
The ice machine on the 8th floor wasn't working. There was only a portion of kleenexes in the room. There was no clock in the room. The elevator at the south end of the building wasn't working. There was no sugar- free syrup at breakfast. We spend several days a year there...this was uncharacteristic.
- 3/5
We requested coffee for second day but was never brought.
- 5/5
Exceptional
- 5/5
Best place to stay in Midland/Odessa. Price was great. Gets you off the interstate. Safe location. The hotel is fantastic. Nice lobby with bronze birds spraying streams into a fountain. Great attached restaurant (seafood). Great pool/pool area. Excellent breakfast. Large, spacious rooms. Extremely clean. And, a wonderful front desk staff. Can’t say enough good stuff about this place. Just traveling through or staying awhile. Treat yourself to this one.
- 5/5
staff was great, rooms were clean. was stuck in parking lot for 15 minutes trying to get out, so plan ahead if you have to get to work because traffic is bad gettiog out from that hotel since there is only one way in and out.
- 5/5
Happy with everything at the Hotel Good Amazing Thank You.
- 3/5
Street noise and religious paraphernalia…
- 3/5
The exit door was broken, and I informed the front desk about it. The door was making too much noise because the hinge was damaged. Every time it closed, it would slam, and we were right next to the exit door, which was very annoying. Unfortunately, nobody listened to our concerns during our five-day stay.
- 1/5
My room was not clean and you could tell the sheets were not changed from the previous guest. There was also goldfish and other crackers on the floor. The beds were not comfortable on one of the “queen” beds the mattress was hard and you could feel springs. The other queen bed was comfortable according to my son. I did sit in it and it felt much better than mine. Overall disappointing visit and I will not choose to stay there again.
- 4/5
Very good
- 5/5
Ou wedding reception and wedding night stay was at this property when it was the Radisson in 1995. I had not been back since, but we loved the condition and the stay!
- 3/5
some cleaning lady came into our room without even knocking
- 3/5
Too much noice from other rooms
- 5/5
Rooms are very comfortable and place is super clean
- 4/5
Very good
- 4.5/5
Superb
- 5/5
AC was on point
- 4/5
The buffet was ok, not great. Hardly could understand the waitress.
- 5/5
Clean room, comfortable bed and sheets, nice suite. Room service was nice.
- 5/5
Breakfast menu was fresh and room was clean and stocked well, staff was excellent. Will definitely return!
- 4.5/5
Superb
- 5/5
Room was amazing and staff was very friendly
- 5/5
It was a charming experience and we were upgraded by surprise. We were there for a medical appt and it was so convenient to the hospital. Perfect. The bed and shower were the best! Though we were very appreciative of the upgrade , the food the evening we arrived was not as exceptional as everything else we experienced during our stay. However, it is not a deal breaker we are planning another stay. We live in 130 miles away and are here for medical reasons throughout the year. We will be staying with you from now on!
- 4.5/5
Superb
- 1/5
I have been going to the property for years.But this time I gotten the shock of my life.it was a bed bug cramling on the bed and I really freaked out.
- 5/5
Exceptional
- 3/5
No breakfast
- 4/5
The balcony room People kept slamming doors
- 2/5
Disappointing
- 4/5
The balcony room People kept slamming doors
- 5/5
Clean room and staff was great. Great location.
- 5/5
Simply Fabulicious!
- 5/5
Our shuttle driver was excellent. He picked us up at 12:30 am. He was very informative about the town and things to do. We are actually going to take him up on one of his suggestions on Tuesday. It was not a planned stop. Going on his recommendation.
- 5/5
My weekend experience was real great and happy with staff will be returning soon thanks.
- 5/5
.
- 3.5/5
I am gluten free so I didn't try the breakfast. I generally eat at a restaurant. The hotel was okay and I did just fine there.
- 3.5/5
I am gluten free so I didn't try the breakfast. I generally eat at a restaurant. The hotel was okay and I did just fine there.
- 5/5
An excellent stay this time. But always a set standard met and exceeded. Thank you so much.
- 5/5
The hotel in general was very clean and the rooms were nice and clean. The breakfast was very tasty nice and warm. The staff that we encountered were friendly
- 4/5
Nothing to complain about
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
We had a great stay! Clean, comfortable, nice, and affordable.
- 3/5
Not quiet. Heard vehicles racing down busy roadway next to property. The property is on the corner of two busy streets. Internal sound carries through walls too.
- 5/5
Rooms are very clean and staff is very friendly and accommodating.
- 5/5
Yes
- 5/5
Great
- 5/5
Great
- 5/5
Clean rooms. Several rooms were occupied by oil field workers but they were not a problem
- 2/5
Easy parking, fast check-in, clean. There was hardly any water pressure in the room on the first floor. The water was barely warm enough to shower.
- 5/5
Parking was easy and secure.The staff were excellent.
- 5/5
No complaints it was everything that was expected was clean after 10 it was quiet. The beds were comfortable of course I think it was overpriced, just because it’s an oilfield town. Prices shouldn’t be hiked up the way they are.
- 5/5
Everything was good. The only thing was the pool was not open. But I understand it was a little early for it since it’s still not summertime.
- 4/5
The hotel was nice and clean. Had several out of town workers staying there. No problem there, will definitely stay there again
- 4/5
A nice place
- 5/5
Enjoyed the stay, friendly staff and comfortable rooms!
- 5/5
Super clean rooms
- 5/5
Exceptional
- 5/5
For the price, this was the best hotel I stayed in any place in america. The buffet for lunch today.I had so many foods, including menudo! It was a deal. Comfortable rooms nice location
- 5/5
The staff was exceptional- Especially Justine. First time here. We usually come to the area to unwind and shop. We will stay here again.
- 5/5
Exceptional
- 5/5
Ode to war veterans and civilian employees. Great place to stay. I recommend the executive or superior premium room with the breakfast and dinner appetizers.
- 2/5
Love the place. I have stayed there every time I come to town. Was the first time using the handicap room. Had my 80 year old friend and I think the room needs a face lift. I wasn't able to enjoy the spa but I want to book an extra day and get the works done.
- 4/5
Staff was friendly
- 5/5
I love the fire pit I like the property.
- 5/5
I love the fire pit I like the property.
- 5/5
The room was clean & the hotel was very nice, the employees were helpful & kind.
- 5/5
Clean room Amazing front desk employees will definitely stay again a beautiful place
- 5/5
Beautiful hotel friendly staff loved my stay great food hotel very clean Ill be staying there every work visit
- 5/5
Super comfy beds, clean and very courteous staff. Love the 8th
- 4.5/5
The beds were comfortable the rooms was clean and we loved the shower and the high toilet! Bathroom was small.
- 3/5
The room seemed to be in decent condition and the staff was somewhat accommodating
- 5/5
Property was very clean and staff was great to me I can’t say anything bad about the property. All good
- 5/5
The room was spotless
- 5/5
The staff was very nice and courteous. The breakfast was great and dinner as well. The rooms were very clean , the bed was comfortable!!
- 5/5
Beautiful atrium
- 5/5
Amazing place, amazing staff, beautiful location. Love the décor the aquarium was amazing when you walk in. Will, definitely be going back nobod.
- 5/5
All good
- 3/5
Staff was courteous. No hot water for several hours first night. Internet connection was spotty and kept dropping out.
- 4/5
Room was as clean as could be, staff was super nice- beds very comfy. It is very loud next to the highway! And the barn door with windows into the bathroom is lovely as long as no one uses the rest room in the evening then the entire room is lit up like a Christmas Tree in Rockefeller.
- 0.5/5
Nasty. Mouse chewing on our take out box woke me up Nasty. Mouse chewing on our take out box woke me up
- 5/5
Everything was great!
- 5/5
Excellent stay
- 0.5/5
None No hot water
- 5/5
Room was clean. Staff was awesome! Manager on duty upgraded us to the executive suite when we told her it was our 15th anniversary and we were just having a staycation away from home. We ate dinner at the onsite restaurant Shrimpboat. Service was good but we were seated by a large group with a bunch of loud young children. We should’ve moved. We both had the seafood buffet which was delicious. The property is nice and relaxing. We had the free breakfast in the consigliere’s lounge. The breakfast was great with a variety of choices. The guy cooked us fresh eggs and delicious fresh waffles. The fresh fruit was so good! We live in Midland about 20 minutes away and we really enjoyed our stay. The only things I would’ve changed was the hot tub open or an in room hot tub and when I went to book a massage for my husband and I at the SPA, they could only do one of us at a time. One at 11 and one at 3. I specifically took my husband there for the hot tub and massages! Everything else was great though and I would recommend the hotel to anyone.
- 4/5
Location No issues
- 4/5
The only thing, which is not anyone’s fault. It was a little warm in our room, but it is summertime in Texas. It had cooled down by the night time.
- 1/5
Hotel smelled like cigarettes. Outside door to get in back side of hotel by our room was unlocked for anyone to get in. Room was outdated. Bed was uncomfortable. Would never stay here again
- 5/5
It was great
- 3/5
Very nice hotel, staff, restaurant. Traffic noise from The Loop NEVER stops. Semis roaring by all night long. Bring ear plugs!
- 5/5
Yes
- 5/5
Loved the hotel. Great staff. Recently upgraded with new bathroom with double shower heads, large TV, comfortable bed and couch. Will return.
- 5/5
Arriving late at night, everyone was up and willing to help me get settled in. I appreciated the easy flow of checking in and checking out in the morning. The airport shuttle service was excellent. I only had to wait at the airport for about 10 minutes at 10:00 at night!
- 5/5
Clean room and quiet
- 5/5
Very clean excellent environment
- 5/5
clean and quiet-heater didn't work in room 127 i let them know
- 3.5/5
Rooms were clean and staff was nice. Needs major remodel
- 5/5
Yes
- 5/5
Staff was amazing and amenities were outstanding. Airport shuttle was on time and convenient.
- 1/5
We had no hot water the entire time we were there and the hotel said we’d have to contact you Expedia for any type of compensation. We didn't have any accessories in our room. Like shampoo, lotion, or conditioner. Please try and get me some type of compensation
- 5/5
Yes and the staff was super helpful and nice
- 5/5
We picked a balcony room only to realize it opens up to a brick wall! Other than that it was a great stay. Comfy bed, clean room.
- 5/5
Great!!
- 0.5/5
Updated No hot water
- 2/5
They did not have the basic amenity of hot water when we arrived and in the morning. I had to explain the issue with the wife. In addition,the did not provide some basic compensation. The manager said they would not give us anything since we booked the room through a third party. Decided not to argue but will not continue to stay there
- 4/5
Room was great. Also the upgrade we got so we could dine and eat breakfast the next morning was fantastic.
- 5/5
Clean clean room loved it!!
- 1/5
Room no hot water and took 4 rooms to get to get hot water last time I come to this hotel
- 2.5/5
They had no hot water, and some of the guests were loud all night.
- 5/5
Road noise from Loop 338 is my only complaint. But what can you do about that as a hotel. Very little. Overall rating is excellent
- 3/5
Took a long time for someone to take my breakfast order...the order was wrong....it wasn't good...and it was too expensive....i only stayed there because there was a family event...I'd have rather stayed somewhere that offered a free breakfast...less expensive....and the room was the same as other cheaper hotels
- 5/5
Nice staff, very clean, updated, property and it was nicely decorated for Christmas. Rhe room was very nice, large bed, very comfortable. Beautiful bathroom with walk-in shower.
- 2.5/5
Bedding frayed and worn. Ten Commandments displayed outside freaked us out. Room had a balcony but no light as it faced a brick wall. Very depressing. Guests next door started playing loud music at 3:30am for about two hours. Gym was good. Bedding frayed and worn. Ten Commandments displayed outside freaked us out. Room had a balcony but no light as it faced a brick wall. Very depressing. Guests next door started playing loud music at 3:30am for about two hours. Gym was good.
- 1/5
I don’t know why they would place me so close to a company party in their ballroom or conference room knowing they party wouldn’t shut down until midnight. Very inconsiderate. I don’t get much rest or relaxation during my stay. At least the room was clean.
- 5/5
incredible stay at a 5 star hotel in Odessa Texas. Room was clean; Staff was excellent; Food was delicious. was pleasantly surprised. will stay out there again while visiting family & friends!
- 2/5
Plumbing was bad. No swimming pool. Loud at night.
- 5/5
Good service and professional at checking and very clean hotel
- 2/5
Guests next door were smoking non cigarette type of tobacco
- 3/5
We didn’t eat the breakfast. Was it included?
- 3.5/5
Great location Pool was closed despite 90 degree temperatures. A bit expensive for a generic hotel
- 5/5
Room was beautifully decorated for Christmas..room was nice, and comfortable bed!
- 3/5
Very clean
- 5/5
Yes everything was Great and clean awesome Elegant.
- 5/5
Good good
- 5/5
Room was clean and classy! Bathroom was too. Very nice job on remodeling. A/C was great too and easy to operate. Front desk clerk friendly and professional. A great stay overall!
- 5/5
Excellent
- 5/5
Free cocktails and appetizers on 8th floor.
- 5/5
Great customer service
- 5/5
What a beautiful experience. The place was beautiful and quiet and the room was to die for. We had a balcony, with an amazing view. In the lobby was a lovely holiday tree with all decorations throughout. I’ll definitely book again at the Eleganté. Thank you.
- 5/5
Breakfast waws superb you can get made to order omelettes that are perfect and delicious and hot, as well as pancakes or waffles. No complaints this is a great place to stay!
- 5/5
😍
- 5/5
Clean room great check in and check out process, very comfortable
- 5/5
Yes very nice and clean
- 5/5
8th floor food bar a nice touch
- 5/5
Newly remodeled rooms are top notch.
- 5/5
Excellent
- 5/5
Yummy breakfast in the 8th floor lounge!! Made to order waffles and eggs. Get this upgrade if you can.
- 5/5
Very eager to accommodate my needs.
- 5/5
Everything was perfect!
- 5/5
Yes very satisfied
- 4/5
Yes
- 4/5
Room was very spacious and clean
- 5/5
Clean rooms, staff was very nice
- 5/5
Extremely friendly staff
- 5/5
The room was very nice, very clean and very quiet. Staff was extremely courteous.
- 5/5
Everything Nothing
- 5/5
Staff was excellent, kind, helpful, friendly. Very clean and comfortable rooms.
- 5/5
Great
- 5/5
It was great had a good night
- 5/5
we were upgraded to a concierge room with happy hour and brakfastupon arrival
- 5/5
The staff was amazing and the room was nice and clean
- 5/5
.
- 5/5
did not eat breakfast. room clean and comfortable
- 5/5
Quiet and spacious rooms
- 5/5
Friendly staff, good coffee and cozy beds
- 5/5
Everything was good very friendly
- 2/5
Hotel advertised Pool/Spa, but no where on website or literature does it state pool services are seasonal. Moreover, theres photo and statements making it appear a pool is available. DO BETTER MCM!!!
- 5/5
Great location
- 2/5
Rude check in, didn’t sleep all night due to highway noise. I’d been here once before and was giving it another try.
- 5/5
Great facility and staff
- 4/5
Everything was ok but we found dirty stuff under on the edge of the bed and the rob that we really wanted to try, had what looked like blood. Our bed also had a wet wet spot. The sheets and mattress were soaked, but we didnt sleep on that side.
- 1/5
The room that was first booked smelled and the the balcony faces a brick wall no view, told manager got another room with no balcony and the view of the top of the second floor
- 5/5
Wonderful stay would definitely recommend!
- 5/5
The rooms where nice! The hotel and restraint need major updating!
- 1/5
The bed sheets were super dirty and bathroom was dirty
- 5/5
Staff was extremely helpful. Place was clean. Excellent brunch.
- 5/5
Just a pleasant quite stay.
- 4/5
I booked this hotel because it had a jacuzzi. Unfortunately the jacuzzi was unavailable because it was out of season. Also our balcony just looked at a brick wall. The bed was very comfortable and the room was spacious and nice.
- 5/5
The room was phenomenal, bed and pillows comfy. Concierge was amazing, the property itself immaculate. We didnt sleep well becasue our neighbors were noisy but that was not the hotels fault. I would drive back to odessa just to stay the weekend here again.
- 5/5
Good place to stay helpful staff
- 5/5
Rooms are amazing for the price highly recommend , really happy with the room
- 5/5
Very clean and staff was friendly.
- 5/5
This Hotel far exceeded what we anticapted. Beautiful hotel and great staff
- 5/5
.
- 3/5
Next to a busy highway
- 4/5
the room was clean but the noise from the traffic was horrible.
- 3/5
we reserved a king size room with a balcony/patio and was told they upgraded us to the 8th floor. It was on the street side, and it was really noisy from all the traffic. Would have liked to have the room we reserved.
- 5/5
Simply Fabulicious
- 5/5
Nice
- 5/5
It was nice
- 1/5
The Pool dirty the windows dirty and the front desk manager didnt let my two minors girls to get in the Pool becouse i didnt put them on the reservation never come back
- 3/5
The rooms facing loop 338 are unfortunately subject to loud noises due to the high volume of traffic. I was woken up a few times throughout out my stay by loud vehicles.
- 3/5
The hotel is a little outdated but is still in a safe location
- 5/5
Good restaurant with various menu options.
- 5/5
I loved the hotel and friendliness of the staff. I was very impressed with everything here. I think the staff was most impressive. I had a patio room. The patio was spotless for all rooms. Not even a leaf was on the patio. A full-time lifeguard was on duty and the pool area was beautiful! I will definitely be staying here in the future when I return.
- 5/5
Great stay and ambience was perfectl!
- 5/5
Restaurant, Starbucks, and Salon on site is great!
- 3/5
The property is in a good location. The rooms air conditioning unit would cause significant vibration making the window shake. I feel that the property is due for upgrades but overall still a better quality stay.
- 4/5
Absolutely LOVE the recent upgrades! No more old smell for sure. The rooms are very nice. Beds are a little hard but decent. I was excited about our balcony view but was only able to see halfway due to a huge wall blocking the view. Room was clean. Bathroom is nice. Shower door a little tricky to close but the water felt nice & hot! We really enjoyed the breakfast buffet at the Shrimp Boat located in the hotel. Delicious. Service was good.
- 4/5
This is Odessa, so I probably should have given it five stars across the board. They are trying hard to be an upscale place. It is clean, the bed is comfortable, the room is in good condition as is the entire hotel, and the staff was great. I really have nothing to complain about.
- 5/5
Good property and friendly staff at fair value in Odessa
- 5/5
Hotel was awesome and staff was great.
- 5/5
And don’t even think about skipping the on-site restaurant: The Shrimp Boat. 🦐⛵️ Absolutely delicious, with prices that’ll make you smile. We loved every bite and were blown away by how affordable it was. Oh, and the pool & hot tub area? Total hidden gem 🏊 💎🌳 Beautifully landscaped with big established trees, plenty of towels, a cute fire pit by the poolside for evening hangs, plus life vests and even some community pool toys for the kids (or kids at heart). Such a fun, relaxing vibe. So if you’re looking for a little sparkle in Odessa without breaking the bank, this hotel + The Shrimp Boat combo is chef’s kiss. 👌✨
- 4/5
Great hotel with friendly staff and conveniently located. The only draw back is the loudness of the roadway (loop 338). Unfortunately you can hear all things traffic if your room is on this side. Not bothersome during the day, but at night its constant We kept the fan on to try to muffle the noise, but it wasnt enough.Next time we will request poolside room for quiet peaceful sleep.
- 5/5
EXCELLENT!! My mother even want it to be stated how this place was spectacular for the ends of our travels!! Everyone was warming, welcoming, and more!
- 4/5
Location
- 3/5
The renovations are nice but i felt like they decreased the size of the rooms. Felt very cramped in the bathroom area.
- 2/5
It was nice and clean
- 2/5
The hotel was dirty and the room I seen on the pictures was way better than the room I got..dirty bathroom and mold smell in the hallways.. coffee shop was closed the whole time and the t.v was super slow.
- 3/5
After more than 10 hrs of driving, a good shower was in order. Water pressure was great and massaging head great but soon was standing in the water. Drain was plugged or extremely slow. Called front desk after deleting 9 messages on room phone. Told we would be moved to another room. We were packed heavy as this was 3 weeks on the road. Room had an empty adjoining room but still had to pack up and move. Would have been much easier just to open the other door. Would have been nice if someone could have helped us move but not the case. Very nice rooms and hotel but expected a little more courtesy.
- 1/5
My only complaint is that the room had a bad odor. It smelled like a pet was kept inside of the room for a long period of time.
- 5/5
Good.
- 5/5
Thoroughly enjoyed our stay at Elgante Hotel! Staff was friendly and the food was amazing. The pool was perfect!
- 5/5
The Eleganté is lovely
- 5/5
Beautiful and great facility, atmosphere
- 3/5
Did not get the room we reserved with a balcony we paid more money for a nicer room and got a smaller room same price
- 5/5
The Eleganté is a really nicely newly renovated hotel.
- 5/5
Great hotel. Rooms were comfortable and clean. Loved how updated everything was. Great shower!
- 5/5
awesome
- 5/5
I booked a balcony room for a staycation. Check in went smooth, and the clerk was very nice and accommodating to our late check out. Our room was clean with a nice view of the pool/hot tub area that included trees, and a fire pit going once it got dark. It almost felt like we weren’t in Odessa. It was a great room for a great price. This is our second time booking the Elegante and I definitely recommend. We did not go to the buffet because it’s Father’s Day and we have plans outside of the staycation, but we frequent the Oasis grill and we love it.
- 5/5
Very nice clean place to stay!! Beds are very comfy!! If you going to Odessa Tx stay here!!!
- 4/5
We enjoyed staying here. Room was a litted outdated and could use some modernization for the price point, but overall happy with our stay. Clean, convenient location. Friendly front desk staff. Pool was cloudy, but still nice and a lifegaurd on duty was a plus!
- 5/5
Everything about this Hotel was Amazing,good service& perfect room, very happy&will return very soon.
- 5/5
Room was comfortable and clean. Booked a balcony room facing the pool and technically it was facing that direction however there was a brick wall for a view. Not really an issue
- 5/5
We will definitely be staying here again.
- 5/5
Hotel was extremely clean and when you stay on the executive floor there is free food 2 times a day. They also have a restaurant and a pool that we really enjoyed! We stayed an extra night and will stay again soon!
- 5/5
My band had a gig in odessa
- 4/5
Quiet. Bud sad no free breakfast
- 5/5
Always a good experience!
- 5/5
Staff very friendly, the pool nice and clean . The rooms are very clean . Highly recommend this place .
- 5/5
Jju
- 5/5
The staff is outstanding. I really enjoyed my day.
- 5/5
Quiet
- 5/5
My first time. It was clean . The beds were cozy . The bathroom clean and the water was hot . Loving it. I was there for a banquet. The service was nice and the staff was helpful
- 5/5
Friendy staff
- 5/5
Very friendly and accommodating staff. Really enjoyed our stay.
- 5/5
It was a great experience.
- 1/5
Stayed one night. Room looked clean. I did my usual check of the bed linens and lifting the mattress as best I could to check for bed bugs. I always do this as well as wipe stuff down with Lysol wipes. It just makes me more comfortable. It looked fine. I went to breakfast the next morning and when I got back to the room I saw a bug on the comforter. Looking closely, I saw one more! Fortunately I had never put my suitcase on the bed. I took the suitcase into the bathroom and went through every item of clothing, even turning things inside out. I didn’t see any other bugs. I took photos, then took my stuff and went to the front desk and explained what happened and asked to be moved to a different room and floor. They immediately did and gave me an upgrade. In the new room, I got online with Expedia and told them what happened, and included the photo. I asked that the first night be refunded because I was really disturbed over seeing 2 bugs! Expedia called the front desk and said the head of housekeeping had looked and said they weren’t bed bugs. So Expedia took the hotel’s word and said they couldn’t do a refund. I then stopped by the front desk and was told it had been checked and they weren’t bed bugs. I just submitted the pics to Grok and Grok says they are bed bugs. Expedia gave me a $25 credit for the inconvenience but I’m convinced Room 236 could have bed bugs at the worst or carpet beetles at the least. Expedia should have refunded me as soon as they saw the photo.
- 4/5
Good first time experience
- 5/5
Always get a room on the 8th Floor. They have lots of perks.
- 2/5
bout.
- 4/5
Clean, modern and bed was really comfortable. Customer service and drivers to/from airport very friendly. Only problem was air conditioning unit going on all night disrupted sleep.
- 2/5
It was great, till the collage guys got here, then i could schedule my day at a other location, or a place wich could ve under the category of cout auto
- 4/5
Everything was so nicely and perfect, everyone was theri g me wonderfully, till i went down stairs and ask if i could keep an other day my room, and the lady, not the training girl, and its hard realy hard.to handle the fome and sterin will
- 5/5
Clean and friendly. Good food and close to shopping.
- 4/5
It was great comfortable and clean
- 5/5
For Odessa it's top notch . The name brand hotels are not up to this standard
- 5/5
Suggested by SO to stay at, been here 2 times in the last month. Will genuinely see me again. One of the best hotels in the area!
- 3/5
Hot tub wasnt working, air conditioning wasnt cooling room well
- 4/5
The hotel and staff are very nice. Only down side is road noise. Bed was comfortable. We stayed in
- 5/5
Decent hotel.
- 5/5
Great stay. Our remodeled and refurbished room was fantastic. Concierge services were an excellent extra benefit.
- 5/5
I like that I can step on my balcony with no problems and no peaceful quiet the poor area everything
- 5/5
Easy access.
- 3/5
Room was nice on the 8th floor but each night we stayed neighbor had tv loud enough to hear over our ac and playing music loud.
- 5/5
5 star customer service
- 5/5
Very clean hotel only issue we had was balcony door wasn’t working properly. Overall I would say we would definitely stay here again.
- 5/5
Very clean
- 5/5
Didn’t use amenities/ just a stay pre-flight. Only issue for us was noise from an event( not late at night, but we had a super early flight). They have lots of event space, so if using before an early flight, request room away from event area
- 5/5
I booked the hotel so we could use the pool and hot tub, but due to the weather and I am guessing they were full of dirt is why they were closed.
- 4/5
Needs to be updated
- 5/5
The only complaint we would have, would be there was no complimentary breakfast. Other than that everything was great.
- 5/5
Staff was great and the room was freshly remodeled!
- 5/5
Our weekend get away was perfect. The staff and the amenities were pleasant and we were always greeted with a smile.
- 5/5
Very clean place . Very nice person at front desk.
- 5/5
We usually stay here when going through Odessa. It’s always clean.
- 5/5
We always love our stay here
- 5/5
Extremely professional staff and clean facilities
- 3/5
We enjoyed our room at the MCM Elegante and the hotel is conveniently located from the highway. We picked this hotel because of the restaurant and room service option since we were traveling with small kids. While the room service is very reasonably priced, we found paper wrappers in our pancakes with our breakfast order which was quite disgusting. We will not stay here again because of this.
- 4/5
The people slam doors to early is my only complaint
- 3/5
Had to change room 2 times. Was inconvenient also found something that drug user would probably use in a drawer of the room . Told me management about it. Heater didn't work in the room
- 5/5
The staff was friendly and welcoming. The hotel was clean and beautiful.