Baymont by Wyndham Orlando South

Exceptional

Good

Roaches in the room. I have both pictures and videos that proves it! The size of the roach also proves that there's an infestation at the hotel. I stopped by the front desk to ask for a refund, they told me to call booking.com. Then the hotel refuse to issue a refund upon being contacted by booking.com with bogus reasons. If they keep up with their lies I will push the matter to Florida DBPR, the better business bureau and a consumer complaint to the Florida attorney general. Their handling of the situation is simply bad business practices.

The staff was the best part The room I reserved wasn’t even avail they never notified me, breakfast was very mediocre! No fruit, limited options.

Bad

Discounted price for booking online Broken dresser, clogged shower drain, broken shower knob, stained carpet, old pillows that should be replaced

Exceptional

Hot water Dirty, bad smell, ac make bad noise, they said breakfast included but is only cereal or toasted bread and coffee, so bad!

Bad

Location to other venues was good So much: 1. Cleanliness 2. Broken blinds 3. Cracked walls 4. Dirty tub and enamel removal 5. Biggest thing was being awaken at 3am in the middle of the night to collect deposit. Very scary

Good

Roaches in the room

Exceptional

The room was disgusting

The room was disgusting

Pleasant

Exceptional

Pleasant

Exceptional

The property wasn't very well maintained. The rooms aren't that nice, but we had to stay for 5 nights and we wanted to save money. The amenities were tiny and not very helpful. They said the staff only came to refresh the rooms every 3 days and no one ever did come to refresh anything. We had to ask for fresh towels and new amenities. I took the trash out myself a couple times. The whole property smells strongly of weed. It was hard to sleep at night because that's when the smell was the strongest. The air conditioning was ok, just the unit under the window. It kept us mostly comfortable but it had to be on the entire time. The halls were hot and muggy and smelled. I will say that the front desk staff was very friendly and did help with my requests for a hair dryer, fresh towels, and amenities when asked, but the cleaning staff was always on their phones when we walked by. The location isn't a bad one, it's near many of the major roads we needed to use and that part was easy. Overall, I wouldn't stay here again. If you need to save money over anything else, it's not the worst option. I will rethink how I save money on my trips moving forward, as I'd rather stay somewhere cleaner, where the staff at least takes out the garbage and refreshes towels more often, and it does not smell strongly like weed a majority of the time.

Por outro lado, durante toda a estadia não houve limpeza do quarto — apenas trocaram roupas de cama e toalhas depois que solicitamos. O café da manhã é bastante básico, sem muitas opções. No geral, o atendimento foi bom e a localização ajudou bastante, mas a falta de limpeza diária e a simplicidade do café da manhã deixaram a desejar.

The staff was nice treats us good

Usually hot water during the day 12pm-5pm

Awful experience. Filthy property. No towels. Had to beg for towels every day and actually walk to the laundry to get it. Never seen anything like it. Complete joke. Not even tissues in the room. Bedsheets were used, dirt on the floors, used pillow sheets, and bugs in beds. And, it was bait and switch. The reservation was for Wyndham, which is supposed to be a grade up. When we got there, the property eas signed as “Baymont”. I had stayed at Baymont before and would never reserve a room at Baymont. We couldn’t find anything else in short notice so I settled for Wyndham, which a decent in my experience. DO NOT RESERVE AT THIS OROPERTY, unless you want to ruin your vacation.

The staff was rude and had no courtesy. The room housekeeping was terrible and no one cleaned the room during our entire stay for 7 days despite several reminders. The hotel didn’t even had the basic necessities like soap and shampoo. Haven’t seen a Hotel like this. It seems they are going to close down soon and I don’t expect anyone will revisit again.

Noise due to the room being next to the elevator

My family and I flew to Orlando and booked our stay here online as a bundle deal. Upon arrival the outside of the property didnt look too terrible. I have definitely stayed in worse looking hotels and even worse areas. The lobby was clean, had fresh coffee and creamer so that was a plus. The front desk staff was very friendly. He didnt really go over any hotel amenities such as laundry area, breakfast, pool that sort of thing which wasnt a big deal, but i thought it was odd not to have that information. We had a group of 5 so we had two conjoinging rooms on the first floor. The rooms were old, in need of remodel. There were old cigarette stains on the edge of the bathtub, no fridge, no microwave. The bedside lamp on the table between both beds had one light that was broken. The knob did not exist. The beds were not terrible, just normal hotel beds. The AC/heater had a loud annoying hum to it and the lower you turned the temperature, the louder the hum became. We got in late that night so we decided to shower the next evening after we returned to our room. Upon showering, there was no hot water. It was lukewarm, like right before you run out of hot water at home. Upon getting out of the shower, my kids and I watched 3 roaches crawl on the wall next to the door conjoinging room. We ended up switching rooms to the 3rd floor where it was better, but not worth more than 2 stars. Be aware.

Nice place

They charged $100 on my credit card as deposit and till today they never refund it. The installations are in bad shape. There were no electric light working in the room.

Habían cucarachas y había un fuga de agua en el baño, la habitación estaba sucia

The room had dust all over the refrigerator and the microwave and the vanity did not have any light. Room was run down.

We found many bugs(roaches) inside the room

Quarto sujo , paguei pelo cafe da manhã, e so tinha pão com manteiga, demora no check-in, hotel 2 estrelas marcado como 3

It was horrible ! I had no hot water when I arrived nor the following day to take a shower , the WiFi was sporadic which was a problem. The room was not cleaned as I expected. So disappointing !

I stayed for 9 nights and housekeeping never entered my room. Each day I had to go to front desk to turn in towels and get clean ones. I had to ask for kleenex and toilet paper. I had to empty my own garbage. Wifi didn't always work and shower was usually luke warm at best. The pool was also closed which was disappointing on the 85 degree days! With all that said, Raul was an excellent employee always friendly and helpful.

Run down facilities, took way too long to get into our rooms.

Room was

Toilet did not stop running and we woke up to a flooded bathroom. They were going to switch us to a new room and as we were packng up to move two big cockroaches were climbing down the wall. Kids were screaming and there's no way we were staying there. Have to contact Expedia and they have to speak with the manager to get us refunded. Still waiting

There were roaches everywhere. In the fridge on the walls in bathroom. I paid a lot of money to stay there. Also they messed up the rooms. It was suppose to be an adjoined room the room my kids were to stay in the tub was broken and blinds. So my kids had to end up all the way down the hall by themselves with the friend that I was with, and it was a complete nightmare. The shower was no hot water. We bathe every single day and ice cold water the roaches everywhere it was unpleasant. I will never again stay there. I wish I could ever be refunded for all the money that I spent. I spent $1500 for 11 days and I came all the way from New York very Disappointed.

The staff is good. Rooms and hotel are older and run down but fairly clean. It met our basic needs as were at a competition that ended late and we only needed a place to crash.

It was perfect.

No hot water, room smelled musty and there was a baby roach in the bathroom. Showered would clog up. They need alot of work to improve.

It's an old facility but it served It's purpose.

We did not stay @ that hotel. My family would not sleep their, requested my money back . HOTEL IS NOT WHAT I BOOKED. I BOOKED AT A LA QUINTA NOT A BAYMONT . We were only their 10 min. & left. Had to get another hotel. I WANT A REFUND WE DID NOT STAY THERE James Mc Ewan @ 9562673764 [email protected]

Floor was dirty, room smells like humidity

No hot water, no shower curtain, no soap, no wash cloths. Although room was clean

Dirty rooms. No towels. Bathroom had a leak and no hot water. There was mold on the lampshades and bathroom lights. Just an absolute NO!

Was advertised as a La Quinta but it switched to Baymont before our stay. The room was not ready at 4pm. The room was fairly worn. No hot water (Luke warm at best). Bug in the room and not enough towel and washcloths provided (front desk wanted us to retrieve more).

Key issues include: 1. Severe hygiene deficiencies throughout the premises and inside the guest room. 2. Unprofessional and ineffective customer service, with repeated failures to resolve basic issues. 3. Trash and debris present in common areas, including elevators and corridors. 4. Non-functioning television, which required service intervention and then failed again the following day. 5. Shower missing a curtain, making proper use impossible. 6. No bath towels provided upon check-in. 7. No facial soap provided. 8. Empty shampoo container, despite requesting replenishment, which was never provided. 9. Due to serious hygiene concerns, I was forced to purchase my own bed sheets to avoid sleeping directly on hotel bedding. 10. Insects present on the bedside table, resulting in the disposal of all snacks and beverages. 11. False and misleading advertising, as the images displayed on your website bear no resemblance to the actual condition of the property. This experience was wholly unacceptable, particularly for a business traveler expecting basic standards of cleanliness, comfort, and professionalism. The conditions encountered fall significantly below reasonable hospitality and service expectations. I strongly discourage others from staying at this property and will ens

The room was neglected! No cleaning no TV with no service!

It’s not a laquinta, it’s changed to some other hotel as the hotel keys and sign on it state but all billing and everything else states laquinta which is shady. I was charged three separate one hundred dollar charges by the second night and nobody could tell me why. The room smells like old carpet and the mold and mildew from the bathroom. There wasn’t hot water for a single shower.

Check-in went ok the room is my issue the strong smell of nasty detergent zero amenities ( soap, shampoo, coffee ). Coffee maker was in parts throughout the desk and water stains on the nightstand. Very little hot water. Unfinished laminate flooring. Best advice is move on

Needs update

TV didnt work , maintenance guy says cant help - we recently changed provider to Fibre , Kids were upset

Front desk was really good. The guy was super nice and helpful but the rooms were nasty! We only had one set of towels and you can tell the room was not vacuum or clean at all.

First let me say i did not complain to the staff because previous reviews had resulted in being kicked out from complaining so here goes first the name had changed and was never updater second 3 out of 8 days had hot water third 4 4 out of 8 had roachesdays out of 8

In general, i would like to have a photo area to share in real time the terrible conditions.

Air conditioner made a loud noise all night long and room had a cockroach.

Roach infested and full of mold

Good location , helpful staff and reasonable price

Room was cleaned but appearance was dirty and can improve chek in and check out to a one more automated

The room was clean, the staff were kind, but we were there 6 days and they cleaned the room only once after 4 days. We had to ask for clean towels at least once. The furniture was all on one side of the room, with the beds on the other side, so no table by the bedside until I moved what I believe was the bedside table. No plug for phones by the bed either and no USB or USB-C plugs.

The room smelled like mold. Everything was broken and falling apart. Wifi didn't work. The toilet wouldn't flush. The shower rod was falling off the wall. I didn't see bugs, but felt itchy all night. There was nothing at breakfast I could eat and no one was replenishing or cleaning up. Everything was sticky and gross. It was a miserable stay. I'm not one to complain and I've stayed at very low end hotels before, but this was terrible.

Swimming pool is closed, no wi-fi, no fridge or microwave in the room.

Roaches in the room. Stained in room carpet and smell. Remove breakfast before ending time

Excellent Room, front desk staff very professional and friendly,

No shower available in my room with hot water. I’ve driven 650 miles and not able to get to shower! Hotel deny a refund. Unbelievable service disgusting. Shouldn’t have La Quinta brand its gives this Chain a bad reputation.

No había buen servicio de limpia. Solo cada 3 días, pero tampoco alcanzaban. Cucarachas en las habitaciones. Baños tapados dañados. Todo obsoleto. Los cajoneros de desarmaban se desprendía su armazón. Una cafetera con cable diminuto que no servía y el agua que salía apestaba a cucarachas. La TV de adorno sin conexión a cable. Ubicación excelente. Pero les falta mucho por renovar. Y no había Wifi y estuve 10 días. Nunca hubo wifi

Excelente todo gracias

Facility too old and bad smell ,first day no hot water so i found out after i went to the shower,whole time no wifi, room was very dirty and most important there was a lot of small cucrouch running every where i told them and they changed my room and second room has more cucrouch, finally i gave up and left hotel last day

Towel shortage and our room was not properly cleaned .

Beyond disgusting

It was all good but did not have wi fi so I had to leave as I had work to do on my laptop

Very clean room

I still haven't received my 100 dollar hold back yet

The staff was phenomenal and very accommodating. The hotel is very low quality and a bit dirty. But the staff was sweet, kind, and hardworking.

Room was full of roaches no wifi and cable went off so no tv microwave not working refrigerator not cooling so I cancelled my stay and asked for a refund

Na

No wifi no shampoo or conditioning no hair dryer only one bar of soap p

Roach crawling, asking to have the room clean no response. And to top it off NO WIFI our entire trip. Never again Oh yes they did blame Expedia because we booked through Expedia we were not notified about the property not having WiFi. The mattress was finished it was terrible.we went to the front desk for sheets they gave us queen size the bed was king we had those for two days. BAD Experience

There was no internet access for an entire week. The hotel informed us it was “under repair,” but no clear timeline was provided. We stayed for 9 days, and internet service was never restored during our stay. At check-in, we were given only one towel despite being two guests. I had to request an additional towel, and I also had to ask for a blanket because none was provided in the room. Additionally, there was no room service or housekeeping. We later found out that guests are required to notify the front desk if they want their room cleaned, trash removed, towels or sheets changed, or toiletries refilled. This policy was never communicated to us at check-in. As a result, we had to buy our own soap, shampoo, and garbage bags, take out our own trash, and reuse the same towels for over a week. The pool was out of service and completely empty during our stay. This was not disclosed at the time of booking. There were also no outdoor areas or seating available to relax or spend time outside. Overall, this stay was extremely disappointing and far below acceptable hospitality standards. I would not recommend this hotel to anyone.

Worst worst worst… all bed bugs cockroaches roam in the room freely . Breakfast is stale and hardly any items. Rooms dirty and bathroom worse. Simply skip

That said, the front desk staff were a highlight of the stay. They were courteous, patient, and genuinely accommodating throughout the process. Unfortunately, there were issues accessing the room. The initial key cards did not work, and replacements also failed, requiring a staff member to escort us and manually let us into the room. Once inside, the condition of the room was disappointing. There was a noticeable musty, moldy odor that persisted throughout the stay. The bathroom showed clear signs of neglect. The tile was dirty and had a sticky residue, possibly from spilled candy or another substance. The bathtub appeared dingy with visible rust, and the lamps in the room were not functioning. The one redeeming feature was the bed, which was comfortable and allowed for a decent night’s sleep. However, overall cleanliness and maintenance issues significantly detracted from the experience. While the staff made a strong effort to help, the property itself requires substantial improvements in cleanliness, maintenance, and clarity of branding to meet typical expectations.

old and dirty rooms

Em 9 noites que ficamos hospedados não houve limpeza do quarto nem troca de toalhas, não houve reposição do papel higiênico, não houve recolha do lixo e para finalizar cobram uma taxa de depósito no valor de 100$ e não devolvem, pois dizem que esse valor será devolvido após conferir senão havia nada quebrado no quarto, fiz check-out e após 5 dias ainda não devolveram o valor. Fuja desse hotel!

Bathroom and towels are dirty.

Had to cancel. They were in the middle of name changing. Entire room was a mess from carpet to bed. Mechanical work being done in the hallway complete mess. Pictures shown on your site completely wronf

Room very

Great customer service! Bedroom was super comfortable and the place check all my specifications, definitely coming back soon

Very Sad no internet. Small Roaches in the room Room cleaning eas a Ptoblem

Also there was no internet or guest internet, no help with towels tissue soap or shampoo - we just ended up buying from outside after several requests

I was double charged for the security deposit, confirmed by my credit card company. The room key did not work for an entire day due to Wi-Fi/system issues. There was no housekeeping at all, we had to take out our own trash, and clean towels were not available. The breakfast was very poor, the pool was out of service, and the internet did not work. Employees were noisy in the hallways early in the morning, making it hard to sleep. The refrigerator and toilet were noisy, and there were cockroaches in the room. Staff were unhelpful and even complained about their jobs to guests instead of providing service. The only positive was hot water. I would not stay here again.

En primer lugar, deseo destacar positivamente la calidad de las camas, que resultaron muy cómodas y contribuyeron a un descanso adecuado. Este es un elemento fundamental que valoramos los huéspedes. Sin embargo, debo señalar varios inconvenientes que afectaron notablemente mi confort. Las almohadas, en contraste con las camas, no tenían la firmeza o calidad esperada, lo que dificultó el sueño profundo. Más preocupante fue la situación en el baño de mi habitación asignada: carecía por completo de cortinas, comprometiendo la privacidad de forma inaceptable. A esto se sumó la ausencia de toallas, un elemento básico de hospitalidad que me vi obligado/a a solicitar, generando una inconveniencia innecesaria tras mi llegada. El problema más serio ocurrió al finalizar mi estancia. El depósito de garantía que se cargó a mi tarjeta no ha sido reembolsado dentro del plazo acordado. He contactado con recepción y sigo a la espera de una solución y una explicación clara sobre el retraso. En conclusión, mientras la base para una buena estancia existe (como la comodidad de las camas), los fallos en detalles esenciales —suministros básicos, privacidad y transparencia en las gestiones financieras— empañaron gravemente la experiencia.

Las habitaciones sucias. El aire no servia. No habia toallas ni papel de baño

El aire no servia. Las habitaciones sucias y con cucarachas. No tenian toallas ni papel de baño

Yo separe 4 habitaciones y las 4 estaban sucias y tenian mal olor. No tenian toallas ni papel de inodoro. Habia cucarachas en las habitaciones. Las almohadas estaban sucias y con mal olor. Los safacones no tenian bolsas. En varias ocasiones pedimos las cosas y no se nos daban. Pedi una cuna para bebe y nunca me la dieron porque no sabían donde estaba.

Let’s address the huge misconception first the hotel is labeled as a Laquinta when in fact it’s a Baymont. When we got our room key we went to the room only to see that the room was not in fact ready for us it was so foul in smell that my 10 year old ran to the bathroom to throw up. We immediately called the front desk and asked for a new room they accommodated no problem but when we got to the new room there weren’t any towels no problem small fix right? Wrong, when we went to the front desk to ask for the towels they acted as if they didn’t want to give us the towels I kept informing the receptionist that we need 3 because we don’t have any and the receptionist kept asking me if I didn’t have any I asked if they wanted to come to room to see that we didn’t have any towels because why would it be a problem for them to give me towels. All in all if you’re just looking for a place to rest your head and go this would be the place anything more go elsewhere.

I paid for a wheel chair accessible room and they didn’t have any available. They also refused to provide me with a full refund.

room and hallway areas

The pool out of service , staff was unknowledgeable, bed hard as a rock ahowera knowledgeable Handle was breaking so I could turn hot water fully on, there were roaches . It was a mess . Never would I ever stay here or recommend .

Room was dirty there was food on the floor the couch is stained all over the rug has questionable stains. I want my money back so bad.

Mold, bugs, no usable pool, no wifi, cable and key cards didn't work for over 24 hours, elevator kept breaking down, the new general manager told multiple families to leave on or around Christmas due to a company policy that none of the staff was following. My family was told to leave because we complained about the state of the hotel. The rooms and hallway smelled like mold. At least the water pressure was good!

The room was really dirty. We found roaches and hair. The sheets were unchanged

I’m sorry but I have to tell is horrible experience bathroom clogged with paper and feces super dirty and the people around the place really scared really bad experience

Breakfast closed too soon. There were no napkins. Rooms were not clean nor were the toilets. Booked the same category of rooms but one of them did not have an oven and a fridge.

Bad conditions, need repairs and total remodeling. There was no soap, no shampoo and conditioner, only one tower, no trash bad, In short, very bad conditions

The room was ok, seemed clean - except the only towel was the bathmat. Ours was an unplanned layover in Orlando for a 7 am flight out. When we arrived at 12:05 AM, there were other people waiting for service and one guy at the desk who did not seem to know what he was doing. A second man came and helped him but it was still 40 minutes before we got to our room. The next morning when we left at 5 am, we asked the original guy if perhaps we could have a muffin or something as we could not stay for breakfast and we were told they were still in the fridge. Not only was he inadequately trained but he seemed to have no compassion for his customers.

We had roaches in our room and blood on our sheets. We checked out 10 mins after checking in. We expect a full refund and an apology.

1 adult 1 teen and 2 pre-teens and was only given 1 big towel. Only ONE! No tissue and only half of one toilet paper. Front desk personnel was not there many times. Had a cockroach on the wall. The guy that checked us in wasn’t friendly at all. Continental breakfast wasn’t good.

The front desk was very friendly and helpful on accommodating

La habitación apestaba a Moho y suciedad el baño estaba asqueroso sin mantenimiento

Extremely stinky room.

Great service

Cockroaches present in the room. Carpet mangled at edges, poor maintenance of high traffic areas.

La habitación olía muy mal y el personal de recepción no estaba, dure mucho para poder ingresar, tampoco regresaron el depósito.

Good

Meh

the room had a smell

Room had foul odor, Roaches

Needs improvement

Clean and quiet

The room was in good condition. The staff was ok. There was no internet access during the whole stay. When asked to change towels our request was not granted.

No hot water, water pressure low, carpet had water stains, exit door would not work when trying to get back in building

The rooms were dirty and smelled like human pee we couldn’t keep the tv working no refrigerator and the pool was closed and we weren’t made aware of that till we got there

Broken hair dryer, no enough bathroom supplies, towels. complimentary breakfast had lesser option . No egg, hash brown. Limit on yougurt/milk intake & kept in locker always . Food quality was poor. No proper cups for hot coffee.

The room was terrible. We got there at 10 pm after driving for 3 hrs and the sheets and towels were stained. The toilet wasn't cleaned properly. The fridge was leaking and the carpet was wet around it. We requested new towels and sheets. They only "change" the sheets and they had stained as well. We had to go down to the lobby to request new towels and they didn't had any and told us to wait 2 hrs for clean ones. When we finally got them, as you can probably guess, they still had stains on them. We requested a new fridge and they told us maintenance was going to fix it but no one ever showed up and we made the request twice. Another thing was the toiletries. I wish I could add a picture on this review. They give you a very small, very thin bar soap and a 2 n 1 pouch of shampoo and conditioner. The bathroom lights were flickering, the phone in the room wasn't working. We tried calling the property from our phones and the line was disconnected.

My stay at La Quinta Inn Orlando South was very disappointing. The first room had a strong, unpleasant odor. The front desk moved us to another room, but there were no towels. When I asked, they said they were short on towels and had to open another room just to give us one. On top of that, the $100 deposit they placed on hold was never returned to my account, and I haven’t been able to reach anyone at the hotel by phone. Very frustrating experience.

The tub was dirty and toilet ran the whole time. The room wasn’t set up for the amount of people in my party, ie towels, rags, bed clothes. Air worked but that’s should be bare minimum in central Florida. Won’t make this mistake twice .

This place is terrible!! The first room they gave me was still dirty and smelled like piss. The second room was clean but the place turns into a club at night. The people in the room next door would not stop the yell and it was midnight on top of the the place smells like a dispensary. The smell of marijuana was so bad. Please do not

Smelled like cigarettes and room seemed occupied already. Left immediately.

Roaches and roaches and roaches and dirty towels

Big room, big king bed, breakfast, great staff!

Check in at 5:30, room is not ready. The sheets didn't think is clean. Room is so loud because next to the busy road.

cleanliness

Yes it was

Breakfast could be better

Breakfast could be better.

Clean big room, only issue was the A/C, not cooling right, even at 60F on high, but it was not to warm out side, so I dealt with it, ver courteous staff, left my Tablet behind on check out, I called to let them know and drove back to pick it up, break gast was good, nice sekection a plus.

45$!

They had one brown roll of tiolet paper done and the other had so little, been used, front desk advised that they have to use complete tiolet paper, so they put used tissue in the rooms so it can be completely used, which is disgusting and contaminated from previous guest touching there dirty hands all over while using rest room, that was most disgusting thing i have heard. And sheets was stain and roaches.

Very Bad, Irresponsible

I am very upset that I paid up front in advance for a hotel room at this hotel and I drove 2 hours from my home just to get to the hotel and the front deck staff the man was very rude and hold me that I had to pay 100 dollar deposit or I could not get a room to sleep in while traveling I didn't have the money but my room was already paid so I had to drive 2 hours all the way back home and the hotel would not refund me my money or accommodate me with a room this is terrible way to go someone taking and keeping my money for a service I never received I will never ever recommend no one to stay at this hotel or book hotels services anymore

Está algo descuidado el lugar pero el personal es amable y servicial. (Phara y Raúl)

The staff was medium and the hotel not very clean, for the price is correct.

Breakfast room was a mess. No available items by 8:30 am.

Wonderful people

Staff courteous. Rm 123, toilet seat broken, missing light bulb, paint splatter on bath floor. But room was clean, comfortabke, and excellent price.

Great staff!

I did not like the fact that me and my kids got bitten by bed bugs. I did not like that there was never any clean towels avaliable. I did not like that it takes 7 to 14 days to my deposit back. Overall my experience here was not great and I am looking forward to speaking with management regarding these matters.

Only one towel in the room and was dirty, I went to have breakfast around 845am,they don't have anything left, no even coffee, the shower liquid all night

Everything was ok

Staff

Bed sheets were stained, carpet was old and smelly, mattresses were warn out and saggy, toilet seat was disgusting, not dirty, but stained and warn out. Staff was very friendly and helpful. But honestly, we got what we paid for, we just needed a place to sleep, we paid $50 for the night, and the hotel reflected that price.

Excellent

Muy malo

They don’t appear to have enough staff abs

Room was smelly wasn’t clean all drawers was open when I walked in filters was outside of ac unit

Staff ignored request to turn over room. Never came in to replenish supplies. Trash overflowing. Breakfast never restocked during free breakfast. No hot water in bathroom sink. Mold covered shower head.

Hotel manager is really nice and easy to work with. The hotel is clean and quiet would recommend especially if your looking for value for money

AC did not work. Was told I can leave if I did accept it as is. Asked for towels and was told we can share what we have which is one ! Not going there again.

Room should be clean more before the next guest.

- Common Areas: The carpets in the hallway and the sofa in the lounge were stained and dirty, creating an unwelcoming environment. - Room Condition: While the room appeared clean at first glance, there was a persistent odor that required me to keep the window open throughout my stay. The smell never faded. - Bathroom Towels: The towels provided were stained and did not appear hygienic. I had to purchase a towel from a nearby mall to feel comfortable showering. - Bedding: The pillowcases looked extremely worn, with visible hair and animal fur on them, which was unacceptable. - Breakfast Service: The breakfast options were very limited. I was unable to get milk for my cereal because it was locked in a fridge. Despite waiting 10 minutes, no staff member assisted me. These issues caused significant discomfort during my stay. However, the staff was nice and friendly.

Was given the worst room in the hotel upon arrival. The room was infested with roaches and the faucet and shower knob was defective. Informed male Hispanic staff member of deficiencies, and no correction was made. Roaches were crawling on my family’s suitcase and clothing. Advised manager of infestation, and switched our room, the new room had a inoperable TV. Upon check out with James, James was rude and lacked any manners. I Will never stay at this hotel again.

The room was dirty and it had roaches, dirt towels.

Terrible experience

Too many little roaches.

Front desk staff was nice and check-in went smoothly. We noticed some small roaches in the bathroom. The breakfast selections were minimal and were not being refilled enough to accmoodate everyone there. We only stayed 1 night.

No room service. They never change the sheets or towels in room, I had to empty my trash, go to front desk for towels and toilet paper. I asked housekeeping woman for towels and toilet paper and she laughed at me. Free breakfast is a joke, toast and waffles. I scratched every night in the bed. I scratched every night in bed because blanket and sheets were dirty. I would never stay there again. Worse hotel I've ever stayed at. It's only worth 30 dollars a night.

Only stayed one night, the staff kept trying to enter my room while i was showering even before it was checkout time. But the front desk waived the 100 dollar refundable for me so that was good at least.

We stayed 4 days and never got our room cleaned-couldn’t get fresh towels and the tv cable was going in and out everyday

The room did not go well. Upon check in, we went to the room. It had just been fumigated, all the drawers were open to the dressers, the AC filter was out of the unit, the bed sheet had a stain on it.

Rooms were clean and staff was very friendly, will to go the extra mile

Clean room

Very nice and cool staff

Nice

Amazing everything

The hotel room itself was good, but i had booked my stay on expedia. When i tried to check in, i was told i did not have a reservation. I showed them my Expedia confirmation & was told that was of no help to them as it was an Expedia confirmation number. As it was a holiday weekend, i had to book a room for significantly more than what my reservation was for. I called Expedia & they said it was a problem with the hotel. I don’t know exactly where the problem lies, but Expedia washed their hands of the whole situation. After this experience, i see NO BENEFIT IN BOOKING THROUGH EXPEDIA.

Drug addicts were hanging around the lobby and asked me for money. Followed me to my car until i gave a few dollars. The hotel room was dirty. Bath tub was rusty and did not drain water properly. The front door had a swastika sign graffiti. Towels were dirty.

Staff is good

Bueno

The room was clean, bo funny smell, but some roaches here and there. Breakfast was included, it didn't have a lot of options, but still a good option to have a bite. It also has a restaurant walking distance. My room was facing a main avenue so you can hear all the traffic at all times. The plumbing need dome work. The staff was really nice and they had coffee the whole day wich is a plus.

La verdad q no recomiendo este hotel si vas con niños . La gente fuma marihuana se siente el olor esta muy sucio se ven las cucarachas las camareras te huyen . Compré Flórez y Lysol para desinfectar muy mala experiencia

Room had to be changed due to giving me an already rented room.Went upstairs for a second time and the key didn’t work. Had to go downstairs and ask front desk for wash cloths and towels and they stated the housekeepers usually changes them when guest leave. Also it was someone in the hall next to the room charging his phone, and they put me in a room next to one with the doorknob broken. Never again

I made the reservation at this property and was told that there was no scalability and that my money would be refunded. So two days later I called to inquire about my one key cash being refunded and they were dumbfounded. They are telling me that I was a no call no showi mad as hell

A Cashless system has money access for food and thing to book to room this has none only Uber

Staff was friendly. Room was…okay. Fairly clean, but bathroom needs a remodel and kill…moldy ceiling and also there were no towels. Overall ok for the price we paid.

Dirty towels light not working dirty rooms

Overall 2/10. The pool was dirty. No housekeeping. To many roaches. Nice staff but they seem to have too many roles. Won’t stay here again.

I already gave my statement

Old facility

It was the lowest price and we got what we paid for. No complaints

There were roaches beds were not made room dirty

Dirty

Put security deposit in card then get told after the fact that “our elevator is broken so you have to take the stairs”

No one to clean the rooms!!

Terrible breakfast experience. I have already filed a complaint directly with the hotel. There was no coffee, no bagels, no yogurt and no fruit although it was confirmed upon check-in that all those items will be available. It took the staff person 20 minutes to bring coffee. Bagels never appeared

Felt sketchy

Terrible

The room was barely clean. There was toilet stains in the toilet. I did not trust the bedding. I ended up bringing my own bedding out of my camping tent. I am definitely going to wash it in hot water at least three times maybe more wouldn’t go again.

The property was not clean outside of the building was ran down with mildew running from the AC units when I arrived in the inside of the building and had an odor when I went inside the room the bathroom was not clean the towels looked dirty the bed sheets was wrinkled I did not stay I arrived at 8:00 p.m. October 17th and I had to book a new reservation somewhere else I left within 15 minutes

Very clean & comfortable

Terrible establishment. Dirty room and bathroom. I was moved to a second room because the first one was not clean. And the second one wasn't any better. The window had a bullet hole in it with a huge crack. I didn't feel safe at all. I will never stay at this location ever again.

A/C 👎

Rooms had a stitch to it muggy. There was trash from the previous guests and I had roaches in my bad and food.

Comfortable room

However, before we even opened the door, we were hit with a strong, awful smell of smoke. The room itself was extremely outdated, the bathroom was leaking, and there were small cockroaches everywhere. We couldn’t stay more than 10 minutes. The smoke smell was especially concerning due to my daughter’s allergies—it simply wasn’t safe for us to remain in that environment. We left immediately and would not recommend this hotel under any circumstances, regardless of how courteous the staff may be.

One night stay very close to Universal.

Dirty room, dirty carpets, bad smells, toilet not flushing. The worst experience ever!!!

Staff that I encountered was very polite and welcoming. My only issue would be the limitation of options for breakfast. There was only waffles, cereal and yogurt, and the basic coffee and juice nothing else.

Bad service in the lobby, they never changed my beds or refilled the soaps

Hotel is in vicinity of many activites.

Arrived to the room that wasn’t cleaned properly ice cream left in the refrigerator.Also no bar soap or enough towels and wash clothes.There was also small roaches in the room wouldn’t recommend.

Good

When I arrived, the first thing I noticed was the strong odor of marijuana in the lobby. There is a very long line at midnight and the reception person was not efficient. I waited over 20 minutes to check in, look to the right and saw that there is a note on the elevator saying that the elevator was broken. When it was finally my turn to check in, I was told that the elevator was broken. I was also told that the room may or may not be clean and ready for me as he was not sure if cleaning staff was able to go to the rooms.. I also asked how he was doing and he said "I'm tired". Well, we are all tired. I had to carry all my things up the stairs to the third floor. I had asked the fronk desk: Why are they even allowing to book rooms when the elevator is broken, and he had no response for that. The room was not very clean, there was no soap, and overall just not in very good condition. Absolutely awful all the way around.

Top

The front desk team Raul and Darel was the best!

Perfect

Today a couple of bolivian passengers also were complaining against the same man. They said that he does not how to treat people.

Everything is OK

I would say again !!

Guys on the afternoon shift were great. Very accommodating and helpful.

In all my travel i have never stayed at a hotel as bad this one.

Not once did anyone clean the room, attendant acted like I was up to something when I requested 2 more shampoo packets, I guess the one was supposed to last all three days

The elevator was broken and they put us on the second floor so we had to drag everything upstairs that’s very inconvenient. Then they put us in a room where the air conditioning barely worked and it is in Orlando Florida so it was very hot and uncomfortable the whole night they told us that the air conditioning would start to get better, but it did not And they had no recourse on giving us any money back. They just said cause we stayed in the room that’s too bad for us.

It’s was a a lot of roaches we been there for 5 days and no one ask did we needed anything they didn’t collect our trash

Nice and clean

Everything is exelent

Convenient to shopping. Excellent bakery next door.

The bed not comfortable and 1 chair

Saw several roaches in the room, and there was cereal in the toilet??

I’ve paid for so many extra services that I never actually receive—larger seats, seat reservations, internet access, and more. On top of that, things got so confusing: I thought both of my reservations were with Esprit Airlines, but it turned out one of them was with Frontier. When I explained that I had booked my flight with Esprit, they denied it, of course, and I was forced to purchase another ticket with Esprit.

This property was HORRIBLE. I found 3 live roaches in my room. The bathroom reeked of urine. The AC unit was LOUD.The room had a weird maple syrup smell and the floor hadn't been swept or mopped as there were food particles visible throughout the room . The lobby and hallway had a strong presence of marijuana.

m

It was ok for a night.

No refunds

If I upload the pool picture that would be enough to know that it was creepy and looked like a murder scene in a horror movie.

Excellent

I never got my $100 deposit refunded even tho i left the room spotless

Nancy, in great locations staff is very friendly.Many options around the location to things to do.

I was moved several times hotel is a dump. 1st almost broke my back sat it a chair that was broken and didn't realize and fell. 2nd room was dirty 3rd room airco didn't work and and i got bitten by something broke out everywhere

The front desk lady wea very pleasant and helpful. The location was great.

All Excellent ,

The location

Need to improve rooms AC

Only good to stay for one night. There is no room service . They dont clean as normal other properties. Pool was poor. Not enough towel ... washroom items missing. Need to go ask everything @ front desk. Recommend for only one night stand

The price was good especially for only one night. The room was clean and the staff friendly. My air conditioner had a weird groan to it when it cycled off, which was a little annoying when trying to fall asleep. The breakfast was the worst I have seen. The juice was basically water with some kind of strange flavor added to it. Nothing really to choose from. Even the coffee wasn't that great.

The property was next to the interstate. At 3:00 PM when I checked in there was not a bar of soap in the room. The front desk gentleman said they were out and a truck would deliver the soap "sometime tonight." At 4:00 AM the noise from the garbage truck was really loud. At 7:00 AM the female desk clerk said she knew nothing about the soap delivery and there was no soap to be had. The lobby chairs were old and dirty. The chairs in the breakfast area were all dirty with old food objects that had never been wiped off and cleaned up. Nasty! At least the coffee was good.

Is very clean

It was clean and well taken care of and staff was always willing to help me

Sheets were stain with yellow residue and there were several roaches in the room… I received a refund and got another hotel immediately.

False advertising

Nice location and nice for a quick night.

They never clean my room once even when I asked the service cleaning staff

No issues with parking. It was quiet at night and nothing sketchy in the parking lot. The lobby is clean. There’s a TV in the lobby and plenty of chairs. Also, coffee and water are in the lobby. The continental breakfast was decent. Nothing to complain about. The hotel is five minutes from FLORIDA mall if you’re trying to stay close to Disney this probably isn’t the exact location Majority of the staff that I met was super nice and friendly. Inside of my room, the TV did not work, there were some stains on the bedsheet, the pillows were not great at all. The shower worked with hot water, clean towels, clean tub. The air conditioner worked and it was nice and cool.

Average

Cucarachas en el cuarto , no limpiaban el cuarto y hubo q estar bajando al counter a pedir toallas limpias.

I feel the pool area could use an upgrade.

Bed was comfortable. Shower had lots of hot water. Room was fine.

Bed was fine, room air conditioner was a little bit squeaky, pool was nice had it all to my self the 3 days I was there

I booked and had a confirmation code and everything, went to the property and they said they don’t use hotels.com and no rooms available

Breakfast was good. Nice rooms and friendly staff.

Only one person working... one hour to check in

Dirty space, they don’t gave us any orientation, the customer service is terrible.

A nice quiet place in low budget, a supermarket and many restaurants are on a walking distance. Staff members are polite and friendly

Breakfast was good (fruit, cereal, waffles maker, coffee and juices, yogurt, toast and bagels…). Our bathroom floor was visibly sticky even though I tried cleaning it with a baby wipe. The room could have used better vacuuming especially under the beds (my kid lost a toy so I had to look) and the tv was not working. The room was quiet however and the beds were comfortable. Also, only had 1 pair of towels for a room that sleeps 4 so had to ask for more.

Found about four roaches in our room when we took off we found an additional one in the lobby. Staff smiled like it was normal.

it was ok breakfast was not so good needs more breakfast food

Had to change rooms. Tv broken

Great staff, convenient and save area. Nice for families. Need a little tender loving care the room.

internet access

No smoke alarm no phone ac don't work

Good

Excellent

The AC was making a lot of noise. The bath wasn’t too clean and the water didn’t run correctly.

Excellent

We stayed for 10 days, party of 5 - 2 adults, 2 teenage and 1 older child.. we asked for 3 towels every day on the 4th day male front desk told us to reuse our towels. On last day we saw 2 baby roaches. Hairdryer on wall broken / not working and only 1 plug worked for charging our phones.

the front staff was as helpful as they could be. My card was charged for a stay that I never stayed. working with expedia now but I would suggest do not book through 3rd party with this hotel.

Food options better breakfast

Do not stay here! First room 3rd floor, Air was Horrible and room smells, moved us to the first floor and the room had roaches and the Air had a very loud squeak all night. Also the shower rod fell. Tried to get refund and get another place but they said it would be several days to refund

Simple and affordable

Although, we check-in late in the AM, our room was not ready. Staff has to find another room.

It’s small bad at the second floor

There were a lot of issues while in the stay, I would like to point out that although the property is not appealing, the staff handles all matters urgently and respectfully.

Price was great, breakfast was okay (note for allergy peeps the lucky charms had cheerios in them, good thing we picked it up), my biggest beef is that the thing clearly said there was a pool and hot tub, there is no pool and hot tub in the hotel, they tell you to go across the street. AC blows cold!

Clean but air conditioning didn't work.

We only stayed overnight. The room was hot, AC not working. Didn’t bother to let the front desk know since when we checked in there was a customer fighting because the staff said there were no rooms available.

The first room we were given had 3 roaches. I went to the front desk they moved our room. Being that there was an event we couldn’t find any other vacancies. The second room was old and run down I went and purchased product to wipe things down. The breakfast was nothing but waffles, cereal, bread and bagels. We cut our trip short. I’ve stayed at Wyndham plenty of times and have NEVER experienced this before. Oh and the elevator didn’t work so with all out luggage that was a lot!

I like the breakfast.

great👍👍

Beautiful place to stay.

Didnt reimbursed the $100 they promised after the stay. Ended up paying $175 for a 12 hr stay. Its not worth the stay. Better off at a motel. Plus there were roaches, coffee was bad, and the shower was weak.

So many roaches. I was scared to leave my stuff in the room without constantly checking to make sure something didn’t crawl in. When I book places I always filter under 3 or 4 stars, and I can’t believe that this place came up.

It was safe and convenient but the air conditioning didn't work and the toilet wouldn't flush and had mold around the sink, wouldn't ever stay there again

Only stayed one night but i slept comfortably, the room was about average clean. The staff are very helpful, responsive and kind.

The lady who checked me in was a complete sweetheart. The one that was there when I checked out, and apparently, the housekeeping manager was rude and dismissive. I was in a room close to an exit to the outside, and the door was being slammed all night. People were very loud late at night on mt last night when I needed the most rest for my business event in the morning.

ROOMS NEED BETTER CLEANING ATTENTION

Was not good no frig in room + the ice machine went out the same day

I need my security

Great place

Service

Excellent

nice

The staff was great !!! but hotel was pool was very nasty and right the trash can very smell ,and the elevator kept breaking down and we were on the 3rd floor ugh....

Elevator was not working. Bath towels was stained. Breakfast was cold and not replenished. Room phone was not working. Stairway was smelly and dirty

The mattress collapses on both sides. Dry dog poop on the carpet. No soap in the room. The breakfast is terrible.

Good

To their credit, management handled the situation quickly and professionally. They moved us to another room and made sure we were taken care of, which I really appreciated. The second room was much better and clean. The complimentary breakfast was okay — not a huge selection, but enough to get the day started. The area around the hotel felt safe and was close to restaurants and major attractions, which was a plus. Overall, it wasn’t a perfect stay, but the customer service helped turn things around. With some improvements in room cleanliness, this could be a solid budget option in Orlando.

We weren’t greeted with a hello, the woman just stared.. but the young Hispanic man stepped in to answer my question, he was polite. The room was clean, we didn’t take advantage of the free breakfast since it finished at 9a, but when I wanted to before I checked out around 640a there weren’t ready with breakfast yet. A little disappointing but the area was clean

The whole Hotel was dirty everything out service or useless roaches dirty floors trash everywhere elevator out of service rooms smelly and disgusting

The worse La Quinta Inn we have ever stayed at. Rooms were dirty smelled. Bathrooms had bad smell every time it was flushed. Management did nothing to correct, Breakfast was not continental. Ran out of bagels, yogurt and fruit. Very basic nothing like advertised on web site..

Didnt even get past check in. Unexpected fees. As soon as i said i didnt want to pay that, the manager of the hotel, over the phone, began to instantly yell at me, berate me, threaten me, and talk over me. Then he came up to the hotel to continue because i said i wouldnt leave without confirmation of cancel and refund which required the presense of a manager in the first place. The place looks run down. Its "clean" but not maintained. I can only imagine what rooms look like.

Some of the guys of the staff were very kind, but: no elevator, they don't clean up the rooms, I met some cockroach haha and I had to ask for the services and amenities.

Very dirty in the rooms and bathroom unbearable and they have lots of roaches don’t go to sleep with food or eat inside or lay down or sit down or unlock the door

Nice stay clean rooms

Dirty stairs, no towels in the room, the door to the room easily open, anybody can get inside the room.

Got couple of unauthorized charges on my card credit