Comfort Inn Pensacola - University Area

The people were nice. The hotel was not up to standard

Pleasant

The hotel is ok. Its situated very close to interstate 10 and is easy to get on and off. My only frustration was the free breakfast. There was apple juice, orange juice, and coffee at the beverage station, but therr was no water. Other than no water being offered, the hotel was ok.

Staff was great, room was clean

This location was a great location and ckean

The complimentary breakfast was a pleasant surprise. The facility is very clean. A particular convenience was the free parking at the hotel and the availability of a restaurant despite the hotel's considerable distance from the city center. You need a car to drive to the center of Pensacola

Front desk staff was wonderful Nothing

Good

Nothing to complain about

Exceptional

It was in a great location!

For the stay it worked for our family.

Good

Clean room and comfortable bed

The room looked clean but we found a live bedbug. Supposedly they are going to fumigate. We return in a few weeks and we will see

Exceptional

It’s was nice and quiet

Exceptional

Stayed here in the process of moving. Location is off the highway so convenient. Parking is okay, we got in at an odd hour, so already trucks and Uhauls in place, but we were still able to find a spot for Uhaul and trailer. Not the cleanest, or most updated at all, but worked for our purposes!

Very good

I had to change rooms. They're just dirty . Had a huge palmetto in the 1st room. If you look closely around the cabinet between the beds, it's just so dirty. Bathroom is kinda updated but they Do not clean these rooms properly. I would not stay there ever again

Friendly staff,safe area,easy parking,cleanliness Rooms a bit small. Tv stand blocks entrance to the door.

The staff house keeper was very friendly and hlelpful

The staff house keeper was very friendly and hlelpful

Elevators worked but seemed a lil bumpy or quirky

Friendly staff,safe area,easy parking,cleanliness Rooms a bit small. Tv stand blocks entrance to the door.

Elevators worked but seemed a lil bumpy or quirky

The staff left my room door open all day.

Great staff

One day, at 8.30min the morning, there was absolutely nothing to eat, except some black coffee. No eggs, no meat, no bread, no muffins, no bagels, no mix for waffles, no syrup, no milk, no juices. Absolutely nothing and only one person looking around to see what was missing.

Budget friendly hotel Provided toiletries were subdued and refreshing to use I'll try to stay here again in Sept

We stayed in May of 2026. The pool and pool area was clean and inviting and the breakfast is phenomenal for a hotel breakfast. You can tell they actually care whether your stay is pleasant. They also have a small "store" next to the front desk where you can buy snacks and drinks and even detergent to wash your clothes at the property. Would definitely stay here again!

Everything was good

The rooms are nice and clean. Nothing too fancy but perfect for what we needed. Staff was cordial. Breakfast staff was superb. Always replenishing smiling and greeting you.

Very helpful at the front desk

Loved the daily hot breakfast and comfortable bed

The food was fresh, hot and filling with a fair amount of variation. If I was passing through I would definitely stay here again.

Bed’s comfortable and room was spotless

Pretty run down for close to $200. A night, but staff was fantastic.

I am a 77 year woman with a family member in hospital. I needed a safe place to get a good nights rest. It was quiet and the bed and linens were very nice and comfortable. I will stay there again.

It was ok for one night only!

Yes breakfast was amazing and parking was great.

Nice clean room..breakfast was hot and great..parking was a well area.

Except for breakfast, we enjoyed our stay. Breakfast was cold and items were not refilled. Our room was clean. It was quiet too.

Didn’t try breakfast but the eggs looked very watery. Parking is a little limited and dark.

Clean room,pool was great and clean!! Breakfast was great as well friendly associates especially front desk!! Very helpful even called to make sure my room was ok!!

I usually stay at this hotel whenever I am in the area because the rooms are always clean and comfortable. The staff are friendly and accommodating. Although the hotel is an older hotel, it is well maintained. The amenities, breakfast, pool, gym, etc. are very comparable to the more expensive hotels but at more reasonable rates. Perfect hotel for traveling and business purposes.

The staff, the room, the facility, breakfast were all superb!

Clean room nice staff

The room was clean and comfortable. We stopped for the night passing through.

Breakfast was on point every morning. I am so grateful for it and it was a fantastic stay here. Thank you!

Very nice motel.

Large rooms, clean, decent regular hotel, staff is nice, parking easy.

Staff was very friendly and helpful. Room was nicely decorated, clean with very good lighting. However the chair for the desk needs to be replaced. Hot breakfast was very good. A very good Mexican restaurant is located next door to the hotel that we greatly enjoyed. We would stay here again.

Room was okay. First room was dirty and had to request a new one. The front staff ladies went out of their way to accommodate us. Very helpful. Unfortunately, we did find a baby roach in our room. The breakfast was good but area was dirty from food being spilt on the floor. Average place to stay.

Room was absolutely disgusting. We did not stay there. Checked in, went to our room and saw the bad condition and booked a room at the Marriott. There was food on the floor, the floor was sticky, hair all over the bathroom, and the wall was falling apart.

The hotel its self needs a deep clean from top down. The white blankets on the bed were dirty and had other guest hair on them. The lobby and the lobby bathrooms were dirty. The elevator was also dirty and an alarm was on inside for the two days we were there. The breakfast buffet was chaotic with lack of flow. The milk was chunchy and the bread had mold on it. We will not be returning to this location.

Room was clean and the staff was nice and polite

The staff member was friendly, but the cleanliness a

Room was nothing like the photos on the site very unlike a comfort inn it was really disappointing. AC didn’t work, Hôtel hallways had dirty carpets everywhere, doors of rooms were dirty as anything at the bottom from people kicking them or banging them with trolleys and luggage. Room itself was not at all comfortable or luxurious it was instead extremely basic and the ac unit seemed to have been dismantled and was open at the bottom with lots of dirt. I encountered two staff at the front desk, the lady who checked me in was so friendly and nice, the young man at checkout seemed like he hated his job and was not at all friendly. The car park (parking lot) had lots of unsavoury characters hanging around and did not feel safe. There were always people smoking on a bench outside the front door, and passing by it was impossible to avoid the stench of smoke. Very disappointing for a comfort hotel, should lose its branding.

Cockroach and dirty towels. Paint peeling in the bathroom, furniture scratched up!

Clean friendly food was good

Clean friendly and breakfast was good and set up nicely.

Great staff, and a very good breakfast buffet

Excellent room value

Weed smell in hallways was over powering. The staff (other than check in person) were pleasant. Room was fairly quiet

Yes the staff was courteous and professional

This week ran into rate hike for Valentines day but the GM did her best to help. Room, staff, and amenities are good.

Check in was easy, staff was wonderful! Room had issues. Room phone didn’t work, TV didn’t work. Staff fixed TV, which was great. However, hotel had some loud guests slamming doors and shouting in the hallway at 3:30 am. Didn’t get much sleep.

Needs an update. Fine for 1- night but would not stay here again.

Room was clean and quiet. Breakfast was good. No complaints.

Great place

As we traveled with our daughter’s dog we took pet friendly room. I’m sure they reserve so many rooms for pets. This room had sticky floor probably from previous pets. But the beds were clean and very comfortable as was the bathroom area. Breakfast was good as well

Staff was frien

Not sure why this room had such good reviews. The Hotel is pretty tired. There was a good 1/4” of dust on the lamp and the shelf in the closet was covered. The microwave was showing :12 seconds left which means nobody bothered to even clean it after the last use. We spent the night and left. Didn’t want to even try the breakfast.

Staff was courteous and always smiling. The rooms were average. The fridge was leaking water a bit and the desk chair needs to be replaced. The had small pillows so my neck was hurting a bit after.

The staff was fantastic!! Very clean room with a very clean smell. Would recommend and definitely staying here again.

Everything was great and enjoyable. I checked out the day before I was to leave and Comfort inn credited it back to Expedia and I would like to know what comes next? Do I get a refund or does the credit go onto my account? Please get back to me with the information I requested??

The room was clean and nice. Staff we saw were courteous. Had all amenities needed.

Room was very clean and staff were all very friendly!

The room i signed up for wasnt the room i got..

The floor in the room was filthy and sticky. The quality of the food for breakfast was awful. Bad coffee. There was a terrible smell in the dinning area. The room was not very clean and the sheets were stained.

Hotel was just off the expressway so it was a bit noisy. However the room was clean and the staff did an excellent job. And loved the ladies fix’n breakfast, always friendly and smiling.

Room was clean, shower was GREAT, but the bed was not comfortable at all. Breakfast was fully stocked and clean

Room had a kind of sticky floor feeling. And there are a couple of fresh looking stains or something on one pillow case and the sheet. Breakfast was average. The staff were very friendly and the room looked like it had been updated recently. For the price point it is about what I would expect and for that reason I may would stay again if the other hotels were not priced as this one was.

Everything

The stay at this hotel was great. It was comfy and clean. Convenient to get around from.

Clean room

Everything was great. the pricing, the people, the clean room, and the area.

This was a nice hotel, not expensive, but nicely furnished. The bed was ridiculously comfortable, and the breakfast was good. Everything was pretty clean and the location was perfect for us (super short drive to UWF). The only bad thing was that the walls and door are thin, so we heard all the activity in the room next door and the hallway, which was pretty annoying, but I would totally stay here again.

The hotel is clean and comfortable. They staff is very friendly and accommodating. Only Con is there is no Google Pay.

I wish it was a sign for breakfast but it was good. The lemonade water was the best thing they had to drink. The staff was nice and friendly. The room could’ve been cleaner but it was nice overall.

Stay here annually. Everyone is always very friendly. Pool is clean. Breakfast is good. Coffee is hot. Beds are comfy.

Great hotel for the price and location. All of the employees were wonderful -- kind, respectful, and helpful. The breakfast was the only thing that was sub-par. Thank you!

Everything is good

THE ROOM WAS SO CONFORTABLE AND CLEAN AND THE PEOPLE AT FRONT DESK WAS SO NICE

Nice

No comment

I was very disappointed with my stay. The staff was rude and unhelpful. I had requested room service the night before, but it never happened. When I called the front desk, I was told that if I at least wanted clean towels, I would need to come downstairs to get them. When I picked up the towels and shared my concerns, the front desk staff showed no sympathy and did not even respond. Additionally, I had to call the night before because the smell of marijuana was coming into our room. Overall, the service and response from staff were unacceptable.

Was a nice stay. Not the best Comfort Suites we've stayed at but same great comfy beds, great breakfast and staff!

The floor of my room was dirty. It was a faux wood floor, and it made my new socks filthy. I spilled water and wiped it up with a towel, and the towel was drenched with a brown film immediately. The bed had black hairs in it on th "clean" sheets.

A lot suspicious looking people was lotering around the hotel.

Nice

-I could not get to the pool because from 6PM to 11PM it was occupied by about 10-12 kids (middle and high school age) who appeared to be from local schools just hanging in the pool, when I asked how long they will be here they refused to leave and stayed till 11PM.

It was clean, beds were comfy and breakfast was good.

They had roaches all over the wall. They even know they have a infestations because it smelled like bug spray when we got there.

Great place to stay. Room was quiet and clean. Area around the property leaves a little to be desired. Parking is tight for larger vehicles.

Everything was fine, except the elevators were not working properly and they kept allowing people to get on. I witnessed two people stuck and having to get someone to pry open the doors to get them off. It was very unsafe.

Conveniently located off I-10. Several restaurants and grocery store within walking distance. Breakfast was good. Hotel rooms desperately need updating. Pool area was trashy.

The property was good. I did have a small water leak in the bathroom when the shower was on. Staff was extremely nice! I would stay again

Great location! Friendly staff, breakfast nice but smell of marijuana throughout the halls was unbearable!!

The staff, cleanliness and location are all great!! The awful smell of marijuana in the building was overwhelming!

This Comfort Inn is very clean. The staff that work there are very nice.

Traffic is very Convenience

Room was not super clean. Checked out after 1 night.

Great stay in a nice location for the UWF graduation. Centrally located with lots of food choices include local non chain restaurants.

Very close to Main Street/ restaurant and convenience stores.

It was ok, Parking was a little difficult

Staff was friendly, room was clean and quiet, bed was very comfortable. I would definitely come back to this hotel!

A lot noise in the corridor

I ended up having to switch my room three times because the beds were not clean. There was hair and animal fur on some of the beds. One of the rooms was unswept. The third room was better, but all of them were first floor rooms.

No comments

The room was clean but very obviously worn and had old appliances and broken plastic on the fridge. The breakfast had a lot to choose from but wasn’t very good quality. The guy at the front desk was very friendly and helpful.

The hotel was safe and comfortable. Good breakfast. Nice staff. Had some maintenance issues in our room with faucet and TV Remote.

Great

The room was really nice.

Got in room late because of long trip. Finally get settled in and noticed it was barely cooling so I asked for a fan to help cool it down quicker said no fan but they could move us. I’d already bathed and MIL was already in bed so we hoped it would eventually cool off. At 12:30 grown men across the hall were running and laughing outside their room so I told them we were trying to get some sleep. 10 minutes later they slammed their door 3 times Wake up at 5:00am burning up. It’s 74 in here. Would never recommend this place. Beds are too soft.

The breakfast was adequate. There was cereal, instant oatmeal, hot items, yogurt, milk, coffee, and fruit. I would have liked some whole wheat bread instead of white bread to make toast. The gym was fine. I used the treadmill. The grounds were clean and the location very quiet. We enjoyed our stay.

Great breakfast. Friendly Staff. Clean. Well managed.

My stay was pretty good. The workers were constantly cleaning and making sure everything was nice. Our beds were comfortable and the breakfast was good and well stocked. The ladies kept the breakfast area clean. The only reason for the 4 is that the room felt small compared to a hotel with the same name in New Iberia and there were some small areas that could have been replaced in the room. I would stay again though.

Good

The atmosphere was pleasant the staff was friendly. I enjoyed my stay

I stayed 8 night and 3 of them didi not have the room done, no coffee replacment , no towels change

Staff was great!

It was very nice.

Really enjoyed my stay. In a very good area close to all amenities. Will recommend to friends and family.

The power went out over the whole hotel. The lady acted as if it were my fault.Never stay there again

Quick stay over Labor Day weekend. Room was clean and comfortable. It’s not a 5 star hotel obviously but it’s great for the price.

Everything was great

Staff was friendly and very helpful

Great breakfast!

Very nice place to stay and relax. My kids had fun and staff are so friendly. Safe location. Nice breakfast. Had no problem.

Great place to stay. Staff was wonderful and very accommodating. Will stay here again when traveling.

Good room for the price.

On the plus side, comfortable bed and pillows

the pool was nice.

Clean and Good. Breakfast Options are fewer. Area is good, worked out well.

It’s decent.

It were so peaceful

other than being charged 2 times for the same stay on two different cards , and i am now over drawn on the card i held the reservation with

Noisy room 127 right next to an outside door.

Better than expected. Breakfast was good. Staff was very friendly, let us checked in before the time.

Staff was great and friendly. Breakfast was amazing. Hotel was clean. Will stay again.

Breakfast area was really small and everything was cold.

i loved it

Comfort of the bed and breakfast was delicious

Very friendly staff, very clean room and whenever we needed something and asked we got something right away. Would stay again

Continental breakfast was so crowded you couldn’t get to anything and there was not enough seating. Room was not very clean and outdated. The pictures of the facility look much nicer and newer than it actually is. The room was also very small.

Quick check in, nice stay overall.

it was quiet and clean

VERY GOOD

Hotel : a tad fated but very clean Room clean and one bed was great , other bed needed replacement Breakfast: needs an upgrade. Parking: Plenty Overall a good hotel, very quiet and clean

Service was good, room was clean and the bed, pillow and sheets were super comfy. Definitely would stay here again. Conveniently located

The property was well maintained and the room appeared clean, however both queen sized beds smelled bad.

What I didn't like: Outdoor swimming pool at parking area.

Been staying here when i come up for work the last 10 years, great location, good breakfast and very clean hotel and rooms.

Clean and quiet.

Good value. One bed was softer than the other. Bathroom very clean. Breakfast ok. Friendly staff.

They have the most comfortable beds.

2nd day we came back to our room and they were just about to clean it. We told them to skip. 3rd day we were out all day and the room wasn’t cleaned. Not a big deal we just needed a couple towels.

Great stay

Not the newest hotel in town but still in decent shape. I think they are renovating because our room felt fresher, new flooring, remodeled bathroom etc. The best part was the staff. Every staff person I saw talked to me and were very friendly. Great staff.

Front desk rep very friendly and nice. Room has seen better days-pretty worn, but clean. Hallways littered and carpets old, but quiet stay.

I’m never coming back to this property at all

No unwelcome surprises. Staff was very pleasant and cordial. Accommodations very comfortable. Shout out to Amelia who made a wonderful first impression.

No air conditioning in Florida! AC didn't work. Not cool. Room was super tiny and cramped. Beds were so soft that you sank into them like a marshmallow. Not a bad location but pass if you prefer to have AC in your room.

This is my 3rd time staying at this location. Everything was perfect & will be staying here again in the future.

Hotel was a bit outdated the carpet was dirty and the toilet was really low to the ground.

The was clean and comfortable.

The breakfast was good. The front desk attention was always great. Housekeeping ... not great. All they did was make the beds. Sheets never changed and bathroom never cleaned .... just towels replaced, room never vacuum. The view was a run down trailer...not pleasant.

Super comfortable! Bed was great, pillows were cozy. Bathroom had a night light, and lamp had a dimmer that was just right. Lots of plugs and USB ports for all of our devices. Continental breakfast was really good. Furnishings weren’t particularly fancy but I was very pleased with our stay.

Floors were filthy. Room was small. Construction all around. One working ice machine in the whole building.

This was a lovely, clean room. Everything was pleasant, the breakfast was delicious, and the staff was pleasant and welcoming. I will definitely stay here again when I return to Pensacola!

Our destination was New Orleans. This Comfort Inn is a perfect location for us. All staff is friendly and answers any questions we have. The breakfast is great and the coffee starts our day!

My room was spotless and the pillows were especially comfortable. The breakfast had a good variety of hot and cold options. The coffee could have been better.

very friendly employees. good food.

Very comfortable hotel with very attentive staff - very friendly and made us feel welcomed. The breakfast was much more than we expected, and very tasty. Something for everyone in the family. The lemon infused water being available in the lobby 24/7 was very comforting and tasty. Thanks so much. :)