La Quinta Inn & Suites by Wyndham Phoenix Chandler
About La Quinta Inn & Suites by Wyndham Phoenix Chandler
Located off Interstate 10, this hotel features an outdoor pool and guest rooms with free Wi-Fi. A hot breakfast featuring waffles, muffins and fresh fruit is served daily. Firebird International Raceway is 3 miles away. A flat-screen cable TV is provided in each air-conditioned room at La Quinta Inn & Suites Phoenix Chandler. Each pet-friendly room features a sitting area. A coffee maker, a hairdryer and ironing facilities offered in all guest rooms. Guests of Phoenix Chandler La Quinta Inn & Suites can enjoy a workout in the fitness center. For convenience, a guest laundromat is offered on-site. A business center is available. Wildhorse Pass Casino is a 6 minute drive from this hotel. Central Phoenix is 15 miles away. Legacy Golf Resort is 9 miles from this La Quinta Inn.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests have mixed feelings about their stay at this hotel. While some appreciate the cleanliness, convenient location, and friendly staff, others express dissatisfaction with the lack of cleanliness, poor maintenance, and subpar breakfast.
- Convenient location
- Friendly staff
- Lack of cleanliness in some rooms and facilities
- Poor maintenance of amenities like pool, TV, and shower
- 3/5
The staff was excellent especially the young woman who checked me in. She was very helpful. Even though I had to switch my room 3 times (because the furniture was frayed, or the electronics didn't work correctly or the bath tubs were pealing!) Also I found a used fork in the refrigerator in my first room. The light switch had a crack in it (be careful so you aren't charged for it) the toilet had like a stain that was kind of rough and wouldn't come off. The first rooms tub was also stained and the faucet kept dripping. After finally finding a halfway decent room, the tub was still stained. Two of the outlets didn't work, the remote didn't function properly and there may have been bed bugs! The staff did their best but they don't control the rooms and functions within them. Aria was helpful as well, welcoming kind and as helpful as she could be. The breakfast was a bit of a let down, no meat breakfast options if you don't eat pork. Also their eggs looked like a fried egg pancake? Overall I would try to find another hotel if you can! If not just be mindful and check the beds and sheets for bed bug marks! Again the staff (those two women specifically) made the stay there worth it!
- 5/5
Very beautiful, quiet place nice rooms nice pool
- 5/5
Very nice clean quiet property nice pool good breakfast.
- 5/5
Excellent and helpful staff!!
- 5/5
Great place to stay
- 4/5
Breakfast was good.
- 4/5
Great place to stay
- 5/5
They treated us like everyone else with respect Thank you Tony, Ana For all that you do!
- 5/5
Wi-Fi didn't connect the whole stay
- 4/5
Breakfast was good with no extra charge. Staff were very friendly! Beds did not feel like queen - more between twin and full. Bathroom toilet was somewhat not cleaned behind toiletseat. Elevator was worn and somewhat dirty I felt. Lobby and breakfast area wew bright and clean.
- 5/5
Love staying here! Great location, friendly staff, clean and comfy rooms, good breakfast and we can bring our pooch.
- 5/5
Great staff ..
- 5/5
Very good place
- 3/5
Staff was very friendly.
- 5/5
Plenty of close parking, staff was very friendly, room was clean, would stay here again and recommend to others. Thank you !
- 5/5
Excellent property at competitive price with easy access to Sky Harbor and Wild Horse Pass. We would stay here again!
- 1/5
Not cleaning the rooms. It was not what I specting.
- 4/5
I loved the soft clean pillows to rest, ive been exhausted from driving a long time and working all day, this was a co fort to come too. I had to walk all the around fron the parking that was available to an opened door and couls t see well my way through the dark lit parking lot. It wasn't lit up at all.
- 5/5
The staff were very helpful and the stay was smooth
- 3.5/5
The room keys were very sensitive to being near mobile phones or other cards, and I had to replace them several times because they stopped working and I could not open the door. The same issue also happened to two other guests.
- 5/5
Nothing at this time
- 4/5
Na
- 4/5
Staff was excellent. The clothes closet! The door was on a hinge and slammed shut as you tried to access it and just needed a stopper. Without it, absurd effort to access the closet.
- 5/5
Everyone was very helpful
- 4/5
The staff is very helpful in answering questions I had about the area.
- 3/5
There was a lot that went wrong, I had to change rooms 3 times. I missed the 3rd championship game Spurs vs. Okc! Because the tv didn't work after my 2nd move. I was given 40 bucks on the next day's room rate. I guess thanks fair!??? I believe I shouldn't have to pay anything for Sunday! Money is tight right now in our country. High price of gas, food and everything. So, just want to get what I paid for. James James Read above
- 5/5
La Quinta is conveniently located just off the I-10 freeway south of Ray Rd. Many restaurants and shopping centers are nearby, and it’s a short drive to the Phoenix airport. The hotel is staffed with the friendliest people who all make sure you’re completely satisfied and comfortable in your room. I especially like that the rooms open to inside hallways, making it feel safer than a lot of other hotels. They have a good selection to choose from in the breakfast area and it’s open from 6am to 9am. There’s also a small store behind the reception desk loaded with microwaveable foods, ice cream, snacks, and an assortment of items that you may have forgotten. There’s really nothing I don’t like about the property. The parking lot can get pretty crowded but there are still enough spaces for everyone. I’d also like to see better coffee available in the rooms.
- 5/5
Good
- 5/5
Clean rooms and the staff so polite and helpful, breakfasts hot and delicious our stay was amazing definitely coming back
- 5/5
Everything excellent
- 5/5
Clean n nice staff
- 4/5
My key cards seem to not work at odd times.
- 5/5
Clean room, clean pool and right off the freeway ! Decent locations near a restaurant, gas station and pharmacy. Breakfast included and comfy bed.
- 5/5
Everything it was clean the people were friendly. It was easy to get to get out of.
- 5/5
It was nice and clean! People were very polite!
- 4.5/5
Breakfast was just what I expected. There was plenty of space in the dining area so that we didn't feel crowded. Everything was very clean and well stocked. The room was large and the beds were very comfortable.
- 3/5
The location was great. The breakfast was good. Our room was subpar. We had a hard time getting into our room with our key cards. It didn’t seem the most upkept.
- 2/5
The room was big clean. Stains on the carpet, curtain torn and base boards coming up. Old blood splats on the bathroom door:
- 5/5
This was maybe the best hotel me and my wife have ever stayed in. The staff was terrific. The hotel was very clean and the breakfast was awesome. Really good experience.
- 3.5/5
Staff was nice clean overall and quiet for the most part nice pool and gym, breakfast was not bad I liked the orange juice and waffles, ac was good and amenities Beds we a little small, super small pool towels, breakfast would’ve been better with bacon and potatoes a little smelly in some parts and elevators were a little wonky
- 4.5/5
Breakfast started to late to use
- 3/5
When using adjoining rooms, the door locks automatically when going into the other room. Why have a deadbolt on the door if it locks automatically ? Our entrance door security lock was in position. When we went into our adjoining room, the door locked. We could not get into our room from 10:45 pm to 11:50 pm waiting for someone to unlock it. Everything was in the room. The hotel should at least give a warning to guests.The desk peopld were verh kind as was the man who showed up to unlock it.
- 4/5
Appreciate the saff always and the breakfast
- 4/5
Nice place to rest your head and wake up to full breakfast.
- 4/5
WiFi is a joke, my iPad couldn’t access the internet
- 4/5
Coffee maker didn't work
- 4/5
Breakfast was about the worst I have ever had, food selection was poor, somethings not fresh. Not enough setting. The girl working the line could barely speak or under English and was not helpful. She didn't keep the line full of food items. I asked her for hot chocolate and she said over there, I told her it was empty and she walked away. Parking was plentiful and safe. Convince location.
- 5/5
The breakfast bar was excellent. Good variety of food and was hot. Excellent parking. Staff was friendly and helpful.
- 5/5
The decor is inviting and the lobby was clean. The hallways and elevators were clean. Our room was freezing cold when we entered which let us know it worked! Lots of towels provided and the bathroom was clean. Breakfast was tasty. The staff was very nice. It is located right off the highway next door to Cracker Barrel and a gas station with convenience store. Although their snack room was well stocked.
- 5/5
Breakfast very good It was fine
- 5/5
Clean room. One staff member on phone was super rude. Other staff was nice.
- 5/5
Clean and easy trip! Thank you for breakfast.
- 5/5
Excellent
- 5/5
Yes
- 5/5
I thought everything was excellent about the property and the staff were very nice. The only problem I honestly had was that the shower door would not stay closed. Yet the truth is it is really a minor issue. The overall experience at the property was A+. Keep up the great work!!!
- 3/5
Regular breakfast
- 1/5
The walls are incredibly thin, it seems as if they are running a brothel there. They rushed me one hour before it was time for me to check out
- 5/5
muy limitado
- 5/5
This place was great definitely will stay again. Staff was super friendly. The facility was spotless and well maintained.
- 5/5
Friendly staff.
- 5/5
Clean room and easy access from freeway.
- 5/5
Ok
- 4/5
There was a smoke smell from cigarettes in my room besides that my experience was good
- 4/5
Front desk clerk very courteous
- 5/5
I enjoyed the pool, hot tub and lounging spaces on backside of property. It was a safe space no matter the time for a solo traveler to feel safe. Big rooms with all the stuff you need.
- 3/5
I called to let them know I was arriving late the person that was in the front counter was rude and wanted to get us in asap. The shower was missing pieces from the tub and the plumbing was coming apart had to sleep with a leak since I couldn’t turn it off. Pillows smelled like if someone slept there before and they just did the bef with the same sheets.
- 5/5
Clean rooms
- 4/5
We had a clean room when arriving. Breakfast was a great amenity. Fresh waffles and eggs were great. Parking was spacious and plentiful. Staff was welcoming and kind. Only issue we had was entering building. The card reader wasn't working.
- 5/5
Comfortable, quiet, clean, good breakfast options, safe location.
- 5/5
Room was very nice and clean, staff were very friendly and helpful, i used the gym equipment and it was good for a quick workout, parking was easy.
- 5/5
Great location, clean rooms, no bugs!! great price!
- 5/5
The hotel is very clean and quiet.
- 5/5
Clean room parking was great
- 3/5
Room 302 did not have a deadbolt on the door and there were a few blemishes in the carpet. The above head cover in the elevator was missing. Those two things aside, the property is as advertised. The property has clean grounds and friendly staff.
- 5/5
All good
- 5/5
Everything was great. Especially the front desk
- 2/5
Asked the front desk for clean towels, make the bed and empty the trash after two days. Was told they did not have the staff to do it.
- 3/5
Same breakfast everyday. No Gluten Free or Dairy Free options. Parking was good. Property needs cosmetic attention, pool space was nice.
- 5/5
Yes
- 5/5
The staff made sure check-in was seamless. Great location, close to everything.
- 5/5
Great location with easy access to the freeway, which made getting around very convenient. The hotel was clean, the staff was friendly and welcoming, and the rooms were nice and comfortable. Overall, a very pleasant stay and I would definitely consider staying here again.
- 5/5
Good value
- 4/5
Need to change breakfast menu, was the same daily. The eggs looked like they were a frozen patty. Rooms were clean but Cleaning staff needs to consider knocking or warning guests before they try to enter the room.
- 3/5
It was okay. Breakfast was overwhelming. Lots of people had to wait awhile in lines for food. Go early for breakfast. Pool was cold but could use some pick up and fresh paint around property. Overall it was okay. Would return.
- 5/5
Good service
- 4/5
You can tell it’s an older property, but it’s well maintained and clean. Staff are friendly, pool is the perfect size and the hot tub was a huge plus. I would recommend the property updates their tv’s in each room, and also the phone in my room didn’t work (Room 221). I would stay here again.
- 3/5
The A/C was not working properly and had lot of dust in it, we got allergy because of the dust. Poorly maintained property. The breakfast was ok
- 5/5
Yes great place to stay
- 5/5
It was just one night but everything was nice and clean
- 3/5
Check-in and check-out were easy, the staff was friendly, the room was surprisingly big, and the shower was excellent. Breakfast was exactly what you’d expect from a hotel like this. Nothing life-changing, but enough to get the job done without writing your congressman. My only real issue was the AC. In Arizona, air conditioning is not a luxury. It is part of the peace treaty between humans and the sun. Something was off with it. It kept turning off and in the middle of the night it never came back on. That said, for an older hotel, it was a solid stay overall. Not fancy, not trying to be, but comfortable, convenient, and paired with a dangerously close Cracker Barrel. Hard to hate that.
- 5/5
Room was clean but in the bathroom there was a dirty wash cloth hanging on the shower rod and broken glass on the floor under the bathroom vanity. Breakfast was good parking easy and staff was nice
- 5/5
Clean and spacious. Very comfortable bed.
- 5/5
Clean room staff very helpfull
- 1/5
I asked front desk to do housekeeping in my room, sheets and pillowcases did not smell fresh, i was told that because of Covid they do it after the Third day. I had to sleep with dirty sheets and pillowcases
- 5/5
Very good
- 3/5
Dates but clean. Disliked the double beds vs queens.
- 4/5
Good breakfast a little noisey from the freeway but nice proerty
- 3/5
TV in bedroom was not working. Drawer chest in bedroom was broken.
- 3/5
Pool was cold
- 4/5
breakfast is nic
- 5/5
Nice place to stay with a friendly staff.
- 2/5
I brought this to the front desk’s attention and asked if someone could come clean it. They said they would, but the issue clearly wasn’t resolved. Later that day, our daughter spilled some water on the floor, and when we wiped it up with a clean white towel, it turned black—showing just how dirty the floors still were. When I followed up, I spoke with the front desk manager, Chuck, who did not seem to take the issue seriously. He interrupted me multiple times while I was trying to explain the situation and ultimately hung up on me mid-sentence. This level of customer service was extremely frustrating and unprofessional. The pool was another letdown. It was so cold that our daughter refused to go in, which was disappointing since that was one of the main reasons we chose this hotel. Lastly, the continental breakfast was very underwhelming, with limited and unappealing options. Overall, this stay did not meet basic expectations for cleanliness or customer service, especially when traveling with a young child. I would not stay here again.
- 5/5
Nice spacious room. The TV could have been bigger. Very clean. Polite friendly staff
- 3/5
We have stayed here before and the property has definitely gone a bit downhill. We had a scary experience with another guest who was walking with FOUR dogs, leashed, coming towards us in a narrow hallway. One small dog lunged at my husband and the Rottweiler started towards him. The woman held on but barely. This could have been a disaster ending in a serious injury. We reported to the front desk and they were not aware that the guests had the dogs. My point here is there were NO security cameras anywhere on this property which seems very negligent. Last time we stayed there were questionable people hanging around the parking lot at night. If there were camera the staff would be able to see what goes on. I probably would not stay here again.
- 3/5
The breakfast menu was just ok and tje parking 3was good.
- 3/5
Tub/shower wouldn’t drain. Bought some snacks at their little store. They were 4 months expired. One bite was one bite too much. Room wasn’t attended to. Had to go ask for extra towels on the third day.
- 3/5
The only thing I can remember about my trip is that I scheduled an early check-in at 1 PM I got there at 1:10. He made me wait till 155 to check in and still charge me the $30.
- 5/5
Breakfast was great room was great also
- 5/5
Always clean. A great location.
- 4/5
The breakfast was a bit confusing. A sign indicating the prepared breakfast would be helpful.
- 3/5
First opinion of our room was YUCK! The chairs in the room were so dingy and nasty we wouldn’t even sit on them. They were lime green so they showed EVERYTHING and it made everything else feel nasty and dirty. Staff was eh and we didn’t eat the breakfast, but it was set up in the lobby and didn’t look like anything worth bragging about.
- 5/5
Room was great.. just need to upgrade their tvs and their bathtubs., parking lot was good! Breakfast was also ok. The staff was nice.
- 5/5
Had a great stay at the hotel. Property is dated but it was nice! I will come back!
- 3/5
Staff were friendly enough.... Parking was good.
- 3/5
Cheap furniture and a broken bed. Suite couch was so gross I instantly pulled out sheets to cover it. First impression was a filthy elevator. Breakfast was the usual processed waffle mix and steamed egg pancakes. The staff was very helpful and responsive. The pool and spa was nice though. It’s pretty hard to find a reasonably priced hotel in the Awatukee area that’s not showing the wear and tear of people.
- 5/5
Awesome stay
- 5/5
Excellent facility and amenities
- 5/5
Excellent
- 3/5
Requested room to be cleaned, never happened. Staff never visited our room to to remove trash or do any follow up cleaning
- 5/5
Good place to stay!!
- 4/5
Hotel was in a good location for an overnight stay after a late flight. Breakfast was good. Staff was friendly. We did not use any of the other amenities.
- 4/5
Great front desk staff. Very friendly and helpful.
- 2/5
We never got room service for our two day stay. The pool was green and had a weird smell
- 3/5
I’m just glad it didn’t have carpet because
- 4/5
Very nice property. Definitely worth visiting again.
- 5/5
Very clean throughout. Comfortable bed. Pool and Jacuzzi area are well kept. Staff was very accommodating. Breakfast was tasty.
- 3/5
Check in was great, room was clean and nice. Good bedding and nice bathroom. Drapes did not block light though, and a lot of noise from outside. Breakfast was not planned well as front desk was doing both jobs, so no forks/ran out of coffee and foods.
- 3/5
Generally a little dirty.
- 5/5
I had a great stay at La Quinta! The hotel was very clean, which made it easy to relax and feel comfortable. We were able to get a really good night’s rest, and the beds were super cozy. The area also felt very safe, which gave us peace of mind during our stay. Overall, a wonderful experience—I would definitely stay here again!
- 3/5
No estaba variado y muy limitado
- 5/5
Enjoyed myself
- 4/5
Breakfast was ok. Not much variety but served its purpose. Would recommend getting Stevia for diabetics. Staff was EXCELLENT. Room was very clean. Did not use the laundry. We will definitely stay here again!
- 5/5
Great
- 5/5
Good breakfast Good locatiom
- 3/5
Close the highway and restaurants.
- 1/5
Terrible!
- 5/5
All looked ok
- 5/5
Loved the room it was so spacious
- 4/5
Yes they were very good
- 2/5
Not clean.
- 4/5
Yes It was a clean room.
- 5/5
Check in went amooth. Staff were generous.
- 4/5
Room was clean, breakfast was ok, gym was fantastic!
- 5/5
Room was great and the staff was extremely helpful and courteous.
- 5/5
Very well kept facility, very clean and organized. Staff was very pleasant, and the room itself was very clean, and well lit. The outside highway noise level was not noticeable at all. Overall, I was very impressed. The breakfast was standard fare.
- 4/5
Yes
- 5/5
The stay was great
- 4/5
Good
- 2/5
Squeaky elevator and loose door nob
- 5/5
The room was perfect! The staff were friendly and courteous.
- 2/5
The alarm is sirens at 4 am again and again.
- 3/5
Rooms need updating, not as convenient for ADA
- 5/5
Hotel itself was very nice. Room was modern and clean. Staff were friendly and welcoming. Breakfast was good. Would definitely stay here again.
- 4/5
Clean and comfortable room.
- 4/5
I’ve stayed here before. Great, friendly staff
- 3/5
Staff was friendly but the pool was closed which would have been nice to know considering we were on vacation and it was a big bummer to find out after we got there
- 3/5
Staff was good, hotel is a bit dated, and we were on highway side of hotel which was very loud
- 5/5
Friendly staff very clean room
- 5/5
Easy and quick check in. The staff was friendly and accommodating. They had a pack n play for us. When I requested an extra blanket for the pack n play, they happily gave me one.
- 5/5
Nice spacious room
- 2/5
I try not to be "that guy
- 2/5
Front desk wasn’t as friendly no welcome or explanation of amenities. Short breakfast time, I had to read everything through signs on the property. I have never stayed at a hotel where housekeeper knocked on the door nearly three times 10:30, 10:50 and 11 then someone claimed front desk when it was a different worker. We did our best getting out on time and as we’re leaving the housekeeper cart was literally in front of our door which I found completely disrespectful. Will never stay here again.
- 3/5
More care to cleanliness is needed. The shower in our room was dirty. It’s never good when you find dirt and somebody else’s hair on the shower floor. The furniture in the room looked like it could fall apart.
- 1/5
Bed smelt weird so I checked out immediately and drove 4 hours home
- 5/5
Room was clean, staff were great, and breakfast was good. We enjoyed our stay.
- 5/5
Excellent service
- 5/5
Yes everything was neat and clean
- 4/5
Staff was very helpful.
- 5/5
Great location convenient to I-10; nice sidewalked area for dog walking. Property was clean and nicely managed, Staying here was a pleasure.
- 5/5
Robert Gray
- 5/5
Everything was awesome
- 5/5
Friendly and attentive staff Nice breakfast buffett
- 4/5
Access.
- 2/5
The staff member was great with check in. The room had very loud street traffic, beds were uncomfortable and there were some stains on curtains and bat
- 2/5
The staff was great, however, our room was neglected. Carpet and furniture had a lot of pet hair and crumbs. The walls were dirty with splashes of "who knows what." The shower water does not get hot and the water pressure was just not there.
- 3/5
Also, my room wasn’t cleaned in the 3 days I was there.
- 4/5
Not impressed with breakfast
- 5/5
Great service, great stay
- 5/5
The entire stay was amazing!! The staff was super friendly and helpful, the hotel itself was clean, the room was very relaxing. Definitely will be staying here everytime I visit the area!
- 5/5
Staff was courteous. Room was spacious and very clean.
- 5/5
Just wish housekeeping could be done daily
- 5/5
Yes and yes
- 2/5
The cleaning supplies odor was so strong it gave me a migraine immediately upon opening the door
- 4/5
The staff was good. They clean every 3 days, so have to take towels down and exchange them out yourself. It's noisy being close to interstate. The property felt safe.
- 3/5
Didn’t have enough to time to get breakfast
- 5/5
Friendly staff, super convenient location
- 5/5
Yep
- 3/5
Bathroom was very awkward.
- 4/5
Nice place. Well lit parking. Close to conveniences.
- 4/5
adfadf
- 5/5
It’s clean
- 2/5
Breakfast was ok, my door was broken hard a hard time opening every time. Told them about it but never got fixed
- 4/5
Two items of concern. Elevator on south end of property was not working and appeared that it had not been for some time. Security door on north end was not working anyone had access to the hotel. Room was clean and bright. Front desk helpful and accommodating.
- 5/5
Más variedad
- 5/5
Friendly staff, clean rooms, everyone I uncounted was very nice and friendly.
- 5/5
Hotel and room was clean.
- 4/5
Breakfast menu was limited with no fresh fruit. Each day breakfast menu was the same no change.
- 5/5
Great experience
- 4/5
The only thing I didn’t like is that breakfast started until 8:00an
- 5/5
Good
- 3/5
Staff was nice. We were given a pet room, and breakfast ended too early.
- 4/5
Clean nice room , simple breakfast , gym
- 2/5
We reserved a pet room. Checked in at 3 pm to get ground floor, desk clerk was great. Late in the evening when finally entering the room it stank of urine. I slept on the couch which REEKED of dog pee. Too ;ate to switch rooms. When mentioning to the desk clerk in the AM, he couldn't care less and gave us no satisfaction or indication that the mess would be cleaned up for next guest. We've stayed in several La Quintas pet rooms & never had this type of issue. Avoid pet room in this hotel.
- 4/5
The location was awesome, so close to dining , retail sores and attractions. The breakfast had great options. The staff were very friendly. We would stay here again!
- 4/5
Broken elevator and back door to the property. Not a big deal but I’d have felt better to have them both working. Back door was open to anyone who wanted to access it even the homeless looking lady!
- 1/5
When we arrived on Thanksgiving day, we were directed to enter at the back of the property where there was an elevator, because the elevator in the lobby was put of order. Despite that door having a sign stating that the it was locked 24 hours per day and a room key was requied to enter, the door was NOT locked at all. I made the front desk awate 3 different times over 3 days, and was told on Saturday morning that it "was on the maintenance man's list for that day". Nevertheless, the door was still NOT repaired when we returned that evening and it STILL wasn't repaired when we left today, on Monday 12 /1. I pointed out several times to the staff that this is a significant security concern, yet they demonstrated absolutely ZERO sense of urgency to fix the issue. In the event that anyone is assaulted, raped or murdered while the door is unlocked, this property will have absolutely NO defense against any subsequent litigation foe negligence.
- 4/5
Clean
- 5/5
Clean and cozy room. Breakfast served was good.
- 5/5
the service was great and the room very clean
- 4/5
Las camas muu chiquitas. Para dos adultos
- 4/5
xxx
- 5/5
This is such a nice hotel. We stay here each time we pass through. It's quiet, safe, clean, and comfortable
- 3/5
The bathtub was clogged and the room card to open the room did not work properly
- 3/5
Staff was great
- 5/5
Clean / very comfortable rooms. Great/ helpful staff. Convenient location
- 1/5
The carpet had a dirty sticky spot in the middle of the room. I place the trash can there not to step on it. One pillow had a stain. Bathroom was dirty did not used it.
- 4/5
Nice staff
- 2/5
However, the room was not nice. The bed was tilted, the where your head would be slightly lower than your body. The bathroom was old, the tub was cracked and the seal around the tub was broken. The chairs in my room had their covers cut on the corners with foam coming out. They did not clean my room once over the 3 nights I stayed there. Their breakfast options are very basic, and that was the main reason I chose this hotel over another. Disappointed, I would not stay here.
- 5/5
Very clean and respectful
- 3/5
Very nice and clean inside hotel. Pool was also nice. My room was clean and the very heavy darkened curtains were appreciated. The biggest issue I had was the lack of bathroom privacy. Two swinging doors with no latch or trim to the door crack makes you feel like you are using a fancy public restroom.
- 5/5
yes
- 2/5
Hotel is not updated. Room are food size rooms but mostly everything is old.
- 5/5
Check in was fast. Room was clean. Breakfast area was clean with good seleaction.
- 3/5
Functionality of the outlets in the bathroom are absurd. Why have a blow dryer if you cant plug it in properly
- 4/5
Clean room, friendship staff. Has a strange bathtub - floor of tub scooped rather than flat and kind of uncomfortable to stand it. Towels and pillows could be better. Breakfast really nice.
- 1/5
I never made it to my stay due to the government shut down and the hotel still charged me for a night and I never even saw how the room looked like outside of photos !
- 5/5
Liked
- 1/5
The room had mold in the shower. I have pictures for proof. The bathtub shower only worked not the bathtub portion of it. It was stuck from calcium buildup. The bathroom sink didn’t drain properly. They came Out with a bar snake hair gunk the window was cracked. The floor was dirty. Stayed at this hotel because I looked for one in Phoenix that had a hot tub hot tub didn’t work properly and was green color. I have pictures of all of this I would not recommend staying at this hotel and I would not recommend using an Expedia as they do not stand behind their product.
- 5/5
Great manager great staff. Room breakfast all was good here.
- 3/5
Tub didn’t drain well
- 5/5
Quiet facility, close to amenities needed.
- 5/5
Amazing place to stay. Amazing people. Amazing environment.
- 5/5
Everything was perfect
- 5/5
The room was clean and smelled nice. The pool and hot tub were lovely.
- 2/5
The staff was great at La Quinta by Wyndam Chandler but the building is rundown and did not represent the La Quinta brand well at all. The back door was unlocked, the elevator was scratched with graffiti, there were leaks in the ceiling in the hallway, all the doors to the rooms are chipped and scuffed up, there is obvious wear and tear to the overall interior, and the first room I was put in had a heavy dank smell. This is a corporate franchise and should be representative of the franchise. I’m sure this is not your first complaint. Do better.
- 4/5
Breakfast was alright. Coffee could be better. Elevator old beat up and kinda scary. Felt like it will break down anytime now
- 4/5
Staff were friendly
- 4/5
All good..
- 2/5
The property itself was clean, and the staff were friendly and helpful, no complaints there. But every single night our key cards would stop working, and we wouldn’t find out until we tried to get back into the building or our room. Then we’d have to walk all the way back to the front desk just to get them reactivated. It got pretty frustrating having to repeat that every night. If they could fix the key card issue, this would easily be a 4–5 star stay.
- 4/5
Breakfast is great
- 4/5
Nice remodeled hotel
- 4/5
Breakfast Convenience
- 4/5
Friendly staff, clean rooms and beds, standard breakfast, some fresh fruits would be good than the canned options.
- 2/5
Overall, the property exterior was dirty and unkept. There were broken concrete curbs in parking spots. The exterior door at the north end didn't lock. The room was noisy next to the freeway. The bathroom toilet seat was gross.
- 4/5
Good breakfast, comfortable beds, spacious room. Good A/C. Room and carpet was very clean. Refrigerator was turned to coldest but was lukewarm. Bathroom sink drained very slow. We accessed our room from the rear entrance, the door is supposed to be secure using your room key, but the lock was broken, so anyone could come in the back, avoiding the front desk. This made me feel uneasy.
- 2/5
The room was not very clean when we arrived. The pillows were too small.
- 2/5
The hotels.com listing said weekend breakfast went until 10 but it closed st 9. The morning front desk guy was impolite.
- 4/5
I did not know that the rooms were not cleaned daily. I was there Wednesday thru Saturday, and my room was not touched. It would have been nice to at least have the trash emptied daily and fresh towels without asking. Everyone was so kind. Those were my only thoughts on improving.
- 5/5
Clean room and quiet
- 5/5
It was nice, good location. Clean. Hot tub was gross, smelled like sewer water and you felt dirty sitting in it, definitely had no chemicals
- 5/5
We loved our stay, the room and bed was very comfortable. It was easy access to the highway to get around and many good restaurants nearby. We wish the daily breakfast had a bit more variety, but otherwise, great place to stay while in the Phoenix area.
- 3/5
The rooms are really big
- 4/5
The building was nice and so were the employees. Our room was just okay. The bathroom had paint splatters on the floor and there was definite water damage in the bathroom. The carpet had some sticky spots near the window and the tv didn’t work when we first got there. But we figured it out on our own.
- 4/5
Welcoming
- 1/5
Okay
- 2/5
Most of the staff was not courteous comma you couldn't get into your rooms with the door keys.Everything was broken.The shower was a disaster, i had stayed here many times before, but it has gone completely downhill.Never again
- 5/5
Room waa clean, and staff were friendly.
- 4/5
The property was very clean. Rooms are clean and large. Only complaint that I would have is that I had sent a request through Expedia to have a room away from noise and highway. My room was next to the freeway and you could hear the cars passing by. I am a light sleeper so I didn’t get much sleep due to the highway noise. Otherwise I would give my stay 5 stars.
- 5/5
Very comfortable, clean, friendly people, breakfast was great. Felt safe. Was very relaxing. Thank you for an enjoyable stay
- 4/5
Bed was great. Very quiet. Bathroom was terrible. Toilet seat was barely secured and it was used by a handicapped person. Refrigerator and microwave didn't work, neither did most of the plug-ins
- 4/5
Nice place
- 3/5
Parking was close and lit well. Unfortunately a lot of people outside talking at night. Room was fine. Bathroom needs to have shower mildew stain remover treatment along with a new ring by the pipe. It is rusting .
- 4/5
My stay was a really quick overnight, so I did not have an opportunity to experience much of what the hotel has to offer. The room was a nice size, the bed was comfortable, and it was great to have a refrigerator in the room. The customer service was fantastic and friendly. Would stay again.
- 5/5
King size bed extremely comfortable, the room was larger than my other stays. My wife used the gym. She loved it. Staff were GREAT
- 5/5
Very safe
- 3/5
The beds were a little small and the shower drainage was so slow it took a good while before one of us could shower
- 5/5
Quick and easy access
- 5/5
Staff was extremely helpful
- 2/5
The room wasn't clean at all, same as the bathroom. Breakfast, chaotic, dirty area and really unfriendly service from the lady in charge that morning, at least. We love to stay in La Quinta, but this location, I would doubt to stay here again. You've plenty of others hotels around. So, go for it.
- 4/5
Very nice and spacious room. Small flat screen TV. Lots of 110V plugs and usb plugs as well. Nice bathroom. Very limited amenities. Toilet water is very high in the bowl, so be careful that your hand doesn't "fall in" when wiping! Plentiful breakfast with sausage and eggs, as well as waffles. Very quiet, even though I was on the bottom floor. Cracker Barrel is 100 yards away. Easy access to the freeway.
- 4/5
- Clean rooms, bed and sheets. - Standard breakfast on time. Disliked: - The bathroom was older with cracked/leaky fixtures. - Our particular room had a faulty lock, it would only open after few attempts with the access card every time.
- 5/5
Friendly staff and clean comfortable rooms. Pool and hot tub were clean and well maintained. The pool opens at 9am which is unfortunate because I woould've enjoyed morning swims before heading out each day. Room service is every three days unless you request something else. Complementary breakfast was decent for a hotel.
- 3/5
Hotel is old, crack walls, not clean, and noise.
- 5/5
Gentleman on Front desk at check in was outstanding. Sorry but I can’t remember his name .
- 5/5
Nice front desk staff. Clean room, good location.
- 5/5
The automatic front door does not want to open
- 5/5
This is a fantastic property. Spacious rooms, a great breakfast, wonderful staff. I highly recommended staying here on yourvnext visit.
- 4/5
The hot tub was out of order, every day we had to get our keys reprogrammed, the card readers on the doors did not always read, both elevators felt and sounded like they were about to quit
- 4/5
Tv could be bigger. Clean rooms. Could smell better. Nice to have a microwave in the room.
- 1/5
And when I checked in, the girl at the front desk asked me "so do you want it or not?'!! Very unprofessional. I will NEVER stay at a Quinta Inn again!!!!!!!!!
- 5/5
Overall pretty good but the front desk staff was not very helpful and was away from the desk a lot.
- 4/5
I believe it could be better if breakfast is included.
- 5/5
They need to remodel all the rooms, not just a few of them.
- 5/5
Staff is friendly
- 5/5
Breakfast was good. Convenient laundry room, friendly staff, clean rooms.
- 4/5
The staff was very kind, breakfast was really good, the pool was enjoyable ( pool towels were garbage tho) and the property was overall well maintained and in a VERY convenient location off a major highway. There were lots of places to eat within walking distance.
- 5/5
The staff was very friendly. The room was clean and comfortable. The hotel looked clean and taken care of. Every time we're in Chandler we are impressed by how clean and well kept everything is.
- 1/5
Hot tub was cold and dirty Room keys kept going out had to change multiple times Check in time was 20 minutes late cause staff wasn’t ready
- 4/5
The location was very convenient for us. The rooms were large and everything was clean.
- 1/5
Needs to have rules about not making noise in certain hours, hotels are to relax and enjoy the stay not get stress for the people that don’t respect others
- 5/5
I loved this hotel!
- 5/5
I enjoy staying at Wyndham locations. Staff was friendly and welcoming.
- 3/5
I have stayed at lower cost hotels that have been cleaner than this hotel , just know that they clean every third day, so if you stay 3 days your room won’t be cleaned until your last day, overall it was ok not the best not the worst
- 4/5
Nice
- 4/5
This property was easily accessible off the freeway and near multiple restaurants. The staff was very attentive and quick to address. Any concerns I had.
- 5/5
Great location, great price. Staff were very friendly.
- 5/5
Dogs barked all night in the next room.
- 4/5
For the price, a great deal.
- 2/5
The tub was completely worn and stained beyond repair; it needed to be replaced! The drain was broken and would not drain! They should have never put anyone in this room until they replaced the tub!! We couldn't even shower with these conditions, it was terrible. We went down for breakfast at 8am and there was no coffee or cream, no hot water or milk for oatmeal and no more pancake batter! All that was available was a few eggs and sausage. When I asked the attendant about more coffee or breakfast items, she said there was not any more to be put out even though breakfast hours were 7am to 9am! I will not be staying or recommending this hotel again!
- 5/5
Convenient to area dining and shopping. Good free breakfadt. Friendly staff.
- 2/5
Hallways smelled like pee, Very very musty, my room smelled like mildew and chlorine. Will not return.
- 5/5
Nice stay for a short trip.
- 1/5
Front desk doesn't know if breakfast has scrambled eggs or round eggs. My key did not work 2 hours before checkout I will never stay at this property again
- 5/5
I always prefer to stay at this location.. your staff is extremely helpful friendly!!!
- 5/5
This fit our budget and all our needs
- 4/5
My only knock on the place was a leaking AC just outside my door that had the hallway carpet soaked.
- 4/5
It was quiet and peaceful. The breakfast could've been better. Different breakfast eveyday would be better.
- 5/5
Pool ares was quiet gym was nice.
- 5/5
This is our second time staying here and we love it. Comfortable stay and conveniently close to everything. Will be staying here again.
- 5/5
Good for the price. Location a bit noisy with freeway but was good for our family to stay in. Elevator needs some updating but overall we enjoyed our stay
- 5/5
Love this hotel, always stay here when I'm in the area!
- 4/5
N/A
- 4/5
Our room had a slight smokey smell and bath tub and whole bathroom was really in poor condition.
- 5/5
Satff was great. Things like bath tub need some repairs or replacement. Overall, id stay again and recommend.
- 5/5
Clean and quiet. We loved the pool.
- 5/5
le falta regregar algun tipo de salsa en el desayuno
- 3/5
1- key card entries is very bad it’s not working most of the time. 2- the shower needs to renovate ASAP because the water shower is going all of the places and you can’t control it and it needs ventilation in the bathroom too Other than that it’s not bad for the money that I paid.
- 4/5
We were very happy with the property and conditions inside and out. My only remark would be, invest in new bed pillows. Other than that, we loved it.
- 3/5
Good except for the shower the tub sank in the middle and did not drain.
- 3/5
Nothing special- it was a place to stay, at a reasonable price. I expected a bit better, as most LaQuinta’s I have stayed at were more clean. Perhaps because it’s summer in the valley, they don’t do a good cleaning/fix things until closer to tourist season?
- 5/5
It was very quiet here. The room and pool were very clean. The breakfast was good with some good options. I enjoed my stay and I would definitely stay here again.
- 3/5
Kitchen staff at La Quinta rushed us to eat so they could clean. It was rude and unpleasant for it was our first time visiting Pheonix.
- 1/5
The rooms smell like animals and the sheets smell like pee. The shower floor is all rusted. The windows don’t have a tight seal so you hear traffic noise the whole time.
- 3/5
Staff was not out front when I arrived I had to say hello after 5 minutes for someone to come from the back. Our bathroom tub had hair in it. The soap they provided felt very drying. The cleaning lady came 5 minutes before 11 knocking on our door several times. Usually la quinta is my go to but I was a little disappointed.
- 4/5
Everything was wonderful regarding the bed comfort, condition of the room, the parking lot, lobby, and breakfast. Our only concern was that the shower floor was very slippery so that we felt unsafe.
- 5/5
The room was clean and comfortable.
- 5/5
Clean
- 5/5
Beautiful
- 3/5
The hotel room was nice but there were stains on the pillow case and the housekeeping tried to hide. The bathroom was broken had to push hard to open and close. The elevator was broken.
- 5/5
Thank you!
- 5/5
Bathroom didn't seem clean, esp.toiket and shower. Pillows didn't smell clean. Fuc those guys ssues and you'll be a 5 of 5.
- 5/5
Great staff, comfortable rooms.
- 2/5
The fire alarms were going off every 10 minutes starting at approximately 445 am and did not stop until a little after 6 am. They would not compensate me because I booked through Expedia and not directly through their website. When I arrived a man was at the front desk and he did not acknowledge me when I said hello to him. For 5 minutes he completely ignored me and then finally a female front desk agent came out and she was acting odd, like she was in trouble and was rushing me away from the desk.
- 4/5
I assume the last guests had pets
- 4/5
Ok for the price, needs to maintenance
- 1/5
I don't get any services from the first day through the last day, (clean up and bathroom stub). I Ever come back again even for a $5/night
- 5/5
Clean rooms, front desk very helpful, quiet, pet friendly and breakfast was good.
- 2/5
The staff was nice but our room was dirty the tub was rusty the floors were dirty. The gentleman at the counter was very nice but when asked about parking he said park in the front or on the side but I would not recommend the back. That alone made us uncomfortable from the start. We went to bed and left by 6:00am the next day.
- 2/5
The staff was couteous and helpful. The staff always seemed interested in keeping you happy
- 3/5
When we first checked in, we had a couch in our room that smelled of dog urine really bad we ended up having to switch rooms. The second room was a little bit better, but it still had a weird smell. Other than that it was fine could definitely be cleaner, but the free breakfast was good.
- 1/5
Beds were itchy and bathroom was dirty then was told they would move us. Gentlemen I spoke with was very kind. However they didn’t have a room and when they did it was higher floors which unfortunately we couldn’t take. When told to reach out for a refund they’re now refusing to do so. Very disappointing.
- 4/5
Property is in pretty good condition, quiet, easy online check in. Front desk staff is nice during check in.
- 5/5
Staff was helpful and friendly. Room was quite, clean and very comfortable.
- 5/5
Great value for a mid-week stay. Place was very clean, my room as well. This hotel is located in a great area. Just about any type of restaurant youre looking for within a short drive. Nice mall as well.
- 4/5
It was good for the time spent
- 3/5
Everyone at hotel was nice and friendly, breakfast was great. Only bad thing was that the tub was clogged so when tried showering the water stayed, so that was gross. The rooms do not have courtesy bottled waters
- 4/5
The bed was older, for being a suite you would expect a better bed.
- 4/5
It was nice
- 5/5
I did like the hotel although the route from the main road to the hotel was kind of confusing. That’s the only negative part to staying there. The staff was awesome and the beds were comfy.
- 4/5
Our room was ok but in need of advanced attention to upholstery and tub/shower. We travel with our dogs and so everything else was fine.
- 5/5
Very pet friendly and clean
- 4/5
Workers were nice and helpful. beds not the most comfortable. Hotel is a bit old and outdated.
- 5/5
.
- 4/5
Property was very covenient to get in and out of. Rooms were clean and quiet. Staff were very friendly and accomodating.
- 5/5
It was a great hotel.
- 3/5
Privacy , great.
- 4/5
I liked that their was free breakfast and a pool.
- 3/5
Close to where we needed to be. Beds were not comfortable- pillows were so so. Water pressure was average. You could link netflix up to the tv which was cool so we didnt have to watch news. Blackout curtains kept it nice ans dark. Pool was unkept along with hot tub. Overly warm water. Breakfast was the same everyday sausage links and eggs. Breakfast lady was very rude and didnt want to be there. Syrup nozzle wasnt working so she told people lemme just move this so i dont have to keep hearing it. We always stay at La quintas but prob wouldnt be back to this location.
- 5/5
Amazing! Breakfast is awesome.
- 3/5
The staff was very friendly but it is an older hotel the hotel had a weird smell in the hallways and carpet. Rooms were clean the bed was comfortable. The pool and hot tub standard. The breakfast was not good sausage was not cooked enough but the cold selections were pretty good. Mini muffins were good.
- 2/5
short staffed or lazy staff - unsure.
- 5/5
Excellent property, very welcoming, great for people that are coming to visit Arizona! 10/10
- 5/5
Everything was nice just the room did not feel like it cooled down
- 5/5
Excellent
- 5/5
Staff was welcoming, and helpful. I would stay here again
- 3/5
For a place right off the highway, this was a good choice. Staff was pleasant, breakfast was right on time which was appreciated.