Cherokee Casino & Hotel Roland
About Cherokee Casino & Hotel Roland
Cherokee Casino Hotel Roland offers accommodations in Roland. There is a casino on site and guests can enjoy the on-site restaurant. Each room at this inn is air conditioned and is equipped with a flat-screen TV. Some units include a seating area to relax in after a busy day. Every room includes a private bathroom. Extras include free toiletries and a hairdryer. There is a 24-hour front desk at the property. Fort Smith Airport is 11 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel is generally well-liked for its cleanliness, comfort, and friendly staff. The casino and live music are also popular amenities. However, some guests have complained about issues with the food, lack of certain amenities like a microwave and alcohol in rooms, and problems with the TV and shower in some rooms.
- Clean and comfortable rooms
- Friendly staff
- Issues with food quality and options
- Lack of certain amenities like microwave and alcohol in rooms
- 5/5
The reviews on this property are very misleading. We found that our rooms were very clean and no cigarette smell. The staff was very friendly and helpful at checking, which didn’t take long for a Friday night. The gaming area does allow for guests to smoke, but the cigarette smell wasn’t very powerful. I would highly recommend to anyone driving through and needing a break. Plenty of dining options and reasonable room rates.
- 5/5
The room was nice, with plenty of outlets. It had a Keurig with a few pods. Only issue was it's very dark, with dark colored walls. Otherwise, the decor was very pleasing. Breakfast options were very limited and pricey.
- 5/5
Great service quiet rooms
- 5/5
Loved our stay! Will definitely be back.
- 5/5
It was great!
- 4/5
I pre-paid at Expedia but was charged again at the Motel. We only stayed for one night at the motel so it was no big deal, just a suprise when i looked at my credit card bill. l'm trying to get a refund. Everything else was first class!
- 5/5
Clean and roomy rooms, kids loved the pool, and games were fun. Did not like the smoking on the gaming floor, irritated my sinuses. Great shower and loved that the toilet was its own space.
- 2/5
Check you room before sleeping
- 2/5
Dirty, smells like smoke and not very friendly staff.
- 5/5
The fitness center . Only a treadmill and recumbent bike.The cash Kiosk was incredibly slow. The amount of housekeepers yelling and banging on doors early am sounds like Police raid. Didn’t give the other guest time to open the door. 😂 hearing the guest yelling & responding to them walking in was priceless.Make sure you use your door blocker. Infants in the pool with no swim diapers.
- 5/5
Great environment everybody was having great time
- 5/5
My only gripe was the casino machines. They were extremely consistent… at taking my money lol. I’m still waiting for them to return the favor. Jokes aside, that has more to do with my luck than the hotel itself. Overall, a great stay and a property I would highly recommend.
- 5/5
The rooms were great and immaculate very clean good staff
- 3/5
Its a nice hotel, clean, updated nicely with a friendly staff. The bed was just so uncomfortable. I was in pain the next day.
- 5/5
The security team,
- 5/5
One of the cleanest hotel and casino in the state. Has a great buffet and an amazing hot tub and pool.
- 5/5
Definitely the nicest hotel in that area. About 15 to 20 minutes from Fort Smith.
- 5/5
This hotel is one of the cleanest we have ever stayed at. The entire staff is super friendly and helpful. The pool and hot tub are absolutely wonderful! The hot tub is huge!
- 5/5
Quick and easy check-in and out. Very clean and friendly staff. Since the bedroom didn't have doors, having a way to block out the morning light from the window would have been nice.
- 5/5
We enjoyed our stay. We would definitely stay here again.
- 5/5
Stayed two nights. Enjoyed playing a few games and generally relaxing. Staff was very helpful and friendly. The entire place was very clean.
- 5/5
Nothing
- 5/5
Everything was nice, we will be back
- 5/5
Nice and clean Everything was perfect
- 5/5
Everything was great
- 5/5
Second stay, opted for double deluxe room. Very pleased at how spacious and clean the room was. Parking garage is easily accessible by the hotel entrance. Will definitely be back.
- 5/5
Clean and friendly staff.
- 5/5
Very Good
- 4.5/5
The buffet was amazing at a 2 for 1 price. We don't normally eat at buffets because we don't feel like we get a good value but for 2 people it was under $30. We did not like the cigarette smoke inside the casino. It was so thiynk in places that we had to completely avoid those areas
- 5/5
Comfortable and reliably clean and cozy. We've stayed several times, and it's always a good stay.
- 4/5
Parking garage was nice.
- 3.5/5
No breakfast was available No breakfast and room was ok
- 5/5
This place was amazing. Absolutely clean, good food, loved everything It was perfectly fine
- 5/5
The hotel stay was excellent. Clean, comfortable, and affordable.
- 3/5
This large hotel only had two luggage carts. When we arrived they were all in use. We waited in the lobby for over 30 minutes. I asked for a manager and took a seat. A woman arrived and stood around the desk, not seeming to have a goal. Finally I asked if she was the manager. By this time my husband had gone to the parking garage and found a cart and the other patron returned the second cart. I asked the manager if she could compensate us for our long wait, possibly a buy one get one at one of their three restaurants. She said she couldn't do anything because I wasn't a member. Obviously I'm not a member because I am from out of state. I asked if she could refund a few dollars off our room. She said she couldn't do that. All she could do was apologize. I finally asked if we could keep the ice packs from our coolers in one of the freezers there because the small room fridge didn't have a freezer compartment. She took my room number and said she would check and get back with me about the ice packs but she never called my room. I felt it was really terrible customer service and I feel that they need more luggage carts.
- 4/5
Neat, clean and convenient.
- 4/5
very clean
- 5/5
Top notch staff. Clean and large rooms.
- 4.5/5
It’s always very clean. It has anything you need and is in a great location.
- 5/5
I was able to provide front desk with additional family member names that could receive a key or charge to my room. No valate parking at this location
- 5/5
Clean comfortable hotel and an excellent value for the money. Nice to have the casino and restaurant available at night for something fun to do. Highly recommend this property.
- 5/5
Clean room. Easy access from interstate
- 5/5
Staff great. Check in Great. Price great. Fitness center not so great. Room super clean and comfy.
- 3.5/5
Not enough food options
- 5/5
Very nice hotel located in a safe area. We had a spacious comfortable room. Employees were friendly. Room rate was excellent, very good value. Would definitely return!
- 5/5
Very comfortable staff friendly good food and inexpensive in the buffet. Will be going back for longer stay
- 5/5
Very clean. Enjoyed the art in the room. Enjoyed the upgraded shower!!!
- 5/5
Very clean and comfortable. Friendly staff.
- 5/5
Clean room and good buffet.
- 2/5
I never received my money back for the accident protection
- 5/5
Room was amazing for the price and nice staff.
- 4/5
The room was great. It was clean with plenty of room. The bathroom was lovely and re-done. When I arrived the front desk attendant was on break and there was no-one to check me in for about 20 min. Other than that the experience was wonderful.
- 0.5/5
The reservation was canceled by the hotel. They stated that the hotel was closed for repairs. Should have known that at the time of booking. I do not expect to see a charge for the booking.
- 4.5/5
Friendly staff very clean comfortable rooms
- 3.5/5
The hotel was fine, Casino Ok, but no roulette! It was not open the night I was there. The restaurant was also closed, only serving burgers and pizza. If was a Wednesday night. I was told to come thurs - Sunday. The food selections could have been better. I wish roulette was available.
- 5/5
Clean rooms and the deee concerts are great
- 5/5
Good food clean rooms live music Nothing
- 2/5
What Breakfast? No restaurant other than a buffet?
- 4/5
Hot tube didn’t work
- 5/5
This hotel is clean, the beds were comfortable (king room), and the staff in all areas were pleasant. I didn't win any money...lol
- 4/5
Casino--Extremely tight machines!!!! Lighting in rooms
- 5/5
I did not have breakfast
- 3/5
The staff was friendly and the room was clean. No complimentary breakfast. There was only 2 places to eat and both of them didn't serve breakfast. Also the hotel wouldn't let you bring in outside alcohol. Found out why, the bar was so overpriced and the shots were not actually shots more like a tablespoon of liquor per drink. The machines were not hitting for anyone. I visited the casino Sunday evening and I never heard any machines going off when someone hits big. The room was clean but the bed was very very firm. Not comfortable at all.
- 5/5
with security. Elevators worked great, as we were on the 6th floor. Go in the side door if you don't want to walk through the slot machines : )
- 5/5
Beautiful room, very clean.
- 5/5
Front desk staff at check in were awesome and friendly. Rooms were clean and comfortable. Parking was good. Safe feeling area
- 5/5
Great stay. Very clean.
- 5/5
The staff was friendly, and the casino didn't have such a strong smoky smell as many do.
- 5/5
Very clean property and room. Luxurious feeling room. Enjoyed. my stay.
- 5/5
Excellent room. Staff was friendly and patient.
- 3/5
Room I reserved was not available when I arrived. Whole place had an odd smell like incense. Was given a room with smaller bed. Pillows were smallest I have seen besides decorative pillows. Shower handle was very hard to turn. Worried it would break off trying to turn on water. My wife got a pizza that was possibly worst I have ever had but still expensive. We did not gamble as we were just sleeping and leaving next day traveling. Maybe a good casino (I don’t know) but hotel was not great in our experience.
- 5/5
Didnt eat or gamble there unfortunately
- 5/5
Room was awesome, price was right. My only issue and it probably effects most casinos was the smell of cigarettes and the nasty smelling coverup deodorizer. Pretty sure slot players go just to chain smoke without someone complaining to them!
- 5/5
Such a Beautiful hotel and casino!!!! This was the BEST STAY on the last day of our vacation!!! Great Staff!!! Great Rooms!!! Definitely will be recommending this stay to everyone I know!!!! Hands down 10/10!!!! Chefs kiss!!!
- 1/5
This place reeks of nasty cigarettes. I've waited over three days for a manager to return my call never happened.. horrible hotel horrible service
- 5/5
There is nothing aroundcthe area. Casino was slow only 20 people that day. There was no restaurant that day. So we walked outside to a litlle restaurant next to the hotel. Great food family owned.
- 5/5
Nice hotel, lots of food and coffee choices, 2 casinos- overall really good trip!
- 4/5
Friendly staff. Clean room. Great showers
- 5/5
Our room and hallway was clean, fresh and smelled amazing!
- 3/5
It was Easter weekend so it was hard to judge the crowd but it felt like the crowd was pretty much assisted movement walkers/cart. Nothing exciting on the buffet and most of the food was a bit salty. The stage was nex to the eating area so it made dinner a bit uncomfortable. The service was nice and it felt clean. The bathroom was much more comfortable in the rooms than most but not anything crazy.
- 5/5
Staying during the week while traveling for work, very nice and peaceful in a way! :-)
- 5/5
Staff was friendly. Room were clean and spacious. Modern looking rooms. Halls had a very pleasant ordor.
- 5/5
Outstanding
- 3/5
The shower did not work pillows were stained bed ehhh. We will probably stay somewhere else next time.
- 5/5
Great stay
- 5/5
Nice place to stay
- 5/5
Didnt have breakfast
- 5/5
I needed a quick room when I was driving through the area and found it here. I loved the overall aesthetics of the hotel. I didn't use any accommodations. As with most casinos, there was a mild smell of cigarette smoke in the lobby and I could smell it in the elevator and on the floor. The room had a fragrance in it which was a little strong, but it didn't keep me from sleeping.
- 5/5
We had a great comfortable stay
- 4/5
It was great
- 4/5
Be prepared to walk through smoke filled casino on the way to front desk.
- 5/5
Clean room fun stay
- 5/5
Beautiful rom
- 5/5
My wife and I stay here twice a year and it's always fantastic. Very clean and quiet rooms with lots of parking. I'd highly recommend this hotel to anyone!
- 3/5
Fine
- 5/5
Was a very nice stay! Staff was very pleasany
- 5/5
Great service and clean room.
- 5/5
Close to interstate 40. Restraunts in and nearby.
- 5/5
Awesome!
- 5/5
Clean room and spacious bathroom.
- 5/5
Was not at the pool
- 5/5
Didn't go to pool area
- 3/5
Rooms you can hear through the walls bad . Hot water does not get very hot , no hair dryer in the room , buffet was 63$ for two people and it was mediocre at best . Not real impressed . Staff was friendly and the bed was comfortable .
- 4/5
The accessible room was great. Lots of room to move around with my scooter and the bathroom was awesome. All the staff was super nice except the woman that checked us in. But luckily she wasn’t the norm.
- 5/5
breakfast was great
- 5/5
Very nice and clean room. Quiet an relaxing. Buffet was excellent with well prepared food an d a great selection of items. Staff were very helpful an friendly. We try to stay here on each trip traveling on I-40
- 5/5
Always a clean, comfortable and quiet room at Cherokee casino in Roland, OK!
- 5/5
Wonderful!
- 5/5
Clean and quiet
- 4/5
Room lighting needs to be better.
- 5/5
We were only there ine night, but it was very comfortable and clean. Friendly staff.
- 5/5
Ron was clean. Great walk-in shower.
- 5/5
Yo!
- 5/5
Excellent place
- 5/5
The people were very kind and very helpful. The rooms were very clean stylish and very comfortable.
- 5/5
Beautiful rooms.
- 5/5
I stay at a lot of casinos and the Cherokee Hotel and Casino was excellent. The room was immaculately clean. Nice, comfortable bed and they had a great bathroom and shower. Will definitely stay there again. The casino is not large by any means but the slot machine selection was excellent. It was also very clean. The drink station was very good. They had fresh coffee all night which seems to be something many casinos can’t get right. Highly recommend
- 4/5
Smelly room. Staff used air freshener however still smelt like old persons or something
- 5/5
I was Great 😁😍
- 4/5
Clean room
- 5/5
Rooms were huge and bed very comfortable! Staff was great!
- 5/5
Room was beautiful. Comfortable. Staff was so friendly
- 5/5
Really nice and clean
- 5/5
Our room was so clean, quiet and comfortable. Loved the amenities in the room. Everyone was very friendly at check in/check out and the hotel lobby to the hallways in the hotel were so clean and smelled great! I would definitely stay there again.
- 5/5
Such a large, attractive room. Quiet
- 2/5
Beds were incredibly hard and room was not up to par
- 5/5
Great
- 3/5
There were a few roaches in my room and housekeeping never came by but besides that everything was great
- 3/5
Rooms with mirrors Cheaper drinks
- 5/5
Room was very clean, we even checked in early and the staff was very courteous with our early arrival.
- 2/5
The bed was hard and lumpy, the buffet was very expensive and food was very sub-par. The was exceptional very kind and curious. We left Sunday morning instead of spending our second night there.
- 5/5
Room was handicap accessible with a huge bathroom. Highly recommend
- 4/5
Clean room, polite staff, easy parking.
- 1/5
Rude staff, needs new managers, except for Mike him and his staff are amazing!
- 5/5
Room was Awesome
- 5/5
The room was so clean
- 5/5
Amazing rooms for a really good price. Staff was nice, Casino is huge
- 5/5
Great room, fast friendly check in and great rate. Will come back!
- 4/5
Room was clean and the employees were friendly
- 5/5
Convenient location off of I-40. Room was really nice - large, with some luxury touches and quiet. Housekeeping was quick to bring an extra blanket for me. The room was a little dark but perfect for sleeping.
- 5/5
Very nice
- 3/5
The chair in the room was like sitting on a brick. It looked like a big comfee chair but when i sat down on it, I nearly broke my tailbone. It was clean and big. The staff was good.
- 5/5
Amazing Spacious Room with a great view. Amazing shower and beautiful bathroom. It was a cozy stay!
- 5/5
Rooms are very clean and comfortable.
- 5/5
Clean and surprisingly quiet
- 5/5
We were in town and didn’t know where to stay, this was recommended by a friend. It was very nice
- 5/5
Perfect, quick and efficient
- 5/5
Amazing hotel. Very clean safe no issues. Good food very nice staff.
- 4/5
Parking easy and secure
- 5/5
Very nice and clean room
- 5/5
Staff was very friendly. Room with very quiet and clean. Would stay there again.
- 5/5
Easy to park fast service. Complimentary fountain drinks!
- 5/5
Staff were very nice and helpful. Room was spotless. Process was seamless.
- 5/5
Great room great service. Will recommend.
- 5/5
Nice place
- 5/5
room was nice and clean. bed was comfortable. staff was friendly
- 1/5
Check-in took an hour. The room was great, but the bartenders left me standing there for a very long time (no less than 10 minutes while they served everybody but me and it wasnt even busy yet). We werent impressed with the buffet, especially for what theyre charging to eat there. Overall, we'll never go back. Theres too many other places that value their guests and they show it
- 5/5
Great hotel super nice rooms but very slow on the release of funds for room incidental hood
- 5/5
Parking was great and I did not know about the free breakfast plus we left early before 6 am.
- 5/5
Great space, friendly staff, and a fun and large casino!
- 4/5
Staff was helpful but this is the 3rd time we stayed here and still haven't gotten the deposit back
- 4/5
Staff was polite, room was clean and new looking, however the smoke smell in the casino was very bad.
- 5/5
Over all satisfied.
- 5/5
Awesome Staff Awesome Room
- 5/5
Spotless room, tastefully done. Comfortable bed, quiet.
- 5/5
Staff was amazing everyone was cheerful and kind! Thank you for making our Christmas morning memorable!
- 5/5
Yes. Wonderful check in.
- 5/5
Very nice. Comfortable beds. We were just traveling through so not looking for a casino but the rooms are a great deal. The parking is very nice since we were pulling a trailer
- 5/5
Great check in. Food was delicious.
- 1/5
The rooms were supposed to be non-smoking but smelt like somebody just smoked a pack of cigarettes in the room so if you’re a non-smoker, don’t stay here I wish I could get my money back. I was very uncomfortable.
- 1/5
I was also charged a $200 smoking fee for a room I did not smoke in—at a casino where smoking is allowed. The charge was unfair and made no sense. Another issue: they do not tell you at check-in that you cannot have or bring your own liquor into the hotel. You only find out after, which is extremely frustrating. Overall, the treatment, lack of transparency, and unexpected charges made this a terrible stay. I do not recommend this hotel or casino.
- 1/5
I was also charged a $200 smoking fee for a room I did not smoke in—at a casino where smoking is allowed. The charge was unfair and made no sense. Another issue: they do not tell you at check-in that you cannot have or bring your own liquor into the hotel. You only find out after, which is extremely frustrating. Overall, the treatment, lack of transparency, and unexpected charges made this a terrible stay. I do not recommend this hotel or casino.
- 5/5
Room was awesome
- 5/5
Parking was easy,
- 5/5
Great parking for our moving truck and 24 hour security!! Loved it, best stay of our whole trip
- 5/5
Most of the restaurants are not open
- 5/5
Great place! Easy check in-Clean room-friendly staff
- 1/5
Check in was impossible. You charged me for the room and they wanted another $65.00 plus $50.00 deposit more. They finally agreed to cancel the room you charged me for and rented me a different one for another amount that I had to pay them for. Check in took well over an hour and I’m still not happy about this whole experience.
- 5/5
The room was clean and comfortable. All of the staff were polite and friendly.
- 4/5
Nice clean rooms
- 5/5
Very nice facility and very reasonable price! Beautiful bathroom and convenient parking garage. Will definitely stay again when passing through to Texas.
- 5/5
Fantastic hotel my only complaint is that the air freshener was very strong.
- 5/5
Excellent
- 5/5
This hotel is one of the cleanest nicest smelling we have ever stayed in! If we are ever in this part of OK this will be our place to stay. We might even just come for the weekend because casino was very nice as well!
- 5/5
It was great
- 5/5
Absolutely wonderful room for the price It was incredibly clean and perfect view in the sun set and sun rise
- 5/5
Room was spotless of course I had an amazing time worth the 100$ bucks !!
- 5/5
Everything was great. The hotel staff was the nicest people you’d ever want to meet.
- 5/5
The room was very clean and comfortable…it was quiet and we will be back
- 2/5
Clean room, but it wasn't ready at 4, it was ready 2 hours later. Stayed 4 full days and ran out of toilet paper, requested twice then gave up and hoped maid service would finally realize we needed it. They did when i put tissue box on floor next to toilet. It wasn't as pleasant a stay as the last time i was here.
- 4/5
The room was spotless and beautiful. However, I left with a headache because the perfumed air freshener was so very strong.
- 5/5
Clean, comfy and quiet
- 5/5
The staff are amazing and we felt no pressure. Love this place!
- 5/5
Great service! Terrific staff! Rooms were immaculate!
- 5/5
.
- 5/5
The room was clean and the staff were excellent. We always look forward to staying during our travels.
- 5/5
Room was clean and really really nice! Not just for a casino in a small town, but for any hotel! Very impressive!
- 5/5
lNeed to come back.
- 5/5
Everything was excellent
- 5/5
Front desk staff was great
- 5/5
Very nice room. Plenty of space with a nice view of the area.
- 5/5
The room was super clean and the morning staff were friendly and very helpful. Would definitely stay here again.
- 5/5
Clean and very nice
- 5/5
Nicest casino hotel I’ve ever stayed at… Room was huge and bed was very comfortable
- 5/5
Nice room for the price, staff was friendly.
- 4/5
Good place
- 5/5
Clean Room and Staff!
- 5/5
Very courteous
- 5/5
View was amazing
- 5/5
Check in with employee was intimidating. We are an older couple 70+ and he keep stressing no partying and don't break anything. We got to room, lamp was broken and stuff wasn't working. We thought, i hope they don't blame this on us.
- 4/5
room was WIFE APPROVED..... STAFF ... OK, AMENITIES GREAT
- 5/5
Hotel and property 100% good.
- 5/5
Property was nice we love it
- 5/5
Great room very clean! Nice staff!!
- 5/5
The property was absolutely beautiful and the casino was a lot of fun
- 5/5
Great stay experience, friendly staff
- 5/5
The room was spacious and very comfortable.
- 5/5
Room clean and nice.food was great.
- 5/5
Trent at FD was so welcoming
- 5/5
.
- 5/5
We always enjoy our time at the casino. The hotel is nice and clean. We feel safe. The only part of the casino/hotel experience that could be improved is the hotel check in area. We have yet to have anyone that really "welcomed" us.
- 5/5
Great place
- 5/5
Awesome hotel. Stay here every month highly recommend quiet clean accommodating staff always fun.
- 5/5
Only suggestion is lighting was a little dark.
- 5/5
Nice staff. Clean. Safe.
- 4/5
Bed was extremely uncomfortable and pillows are terrible
- 5/5
Great stay as always. Facility and staff are top notch!
- 2/5
The beds are like bricks & pillows need to be replaced with better ones. At $140 a night I didn’t expect to wake up with a horrible back ache from the bed & my neck killing me from the pillows.
- 5/5
The hotel is clean and the staff is very friendly. I’ve stayed here multiple times and always am impressed by how clean it is.
- 5/5
Very pleasant
- 3/5
The room was dirty, and there was something nasty in the refrigerator. The shower hadn’t been cleaned thoroughly and still had hair in the floor.
- 5/5
Clean lots of space friendly service
- 5/5
Clean room and friendly staff
- 5/5
This was a welcome find traveling West. Everything was very clean, casino was fun and a small dinner meal was tasty.
- 5/5
Very clean room. Staff was great. Overall enjoyed our stay very much and will return
- 5/5
Great location...
- 4/5
Always enjoy staying at Roland
- 5/5
The room was very clean and the bed very comfortable. The shower was phenomenal.
- 4/5
The room was very clean & quiet. Wish there were more dining options.
- 5/5
The hotel was very clean and the staff were very polite.
- 5/5
Buffet at Casino could have been better
- 4/5
The smell of the casino was very over powering but other then that it was a nice place
- 5/5
I had a comfortable overnight stay and also won several hundred dollars on the slots. I was disappointed there were no finer dining options.
- 5/5
Friendly staff & quiet room
- 4/5
Hotel is very nice. Wife thought that was great, hubby thought it was a little lumpy. Very clean and convenient to the casino.
- 5/5
Clean rooms
- 5/5
It was clean staff was helpful and nice I didn’t win in the casino but still had fun I took a dip in the pool and relaxed in the room that was comfortable and clean and a great selection of channels
- 5/5
Nice rooms, quiet
- 5/5
Very nice property.
- 5/5
Overall excellent experience. Plenty of parking to accommodate my 26 foot U-Haul truck with auto carrier in tow. Individuals at desk were very nice. Casino was fun and bar staff took good care of you. Food was good. Smoking is allowed in casino.
- 5/5
Wonderful place
- 4/5
Great one night stay and relaxing
- 3/5
Nice and clean but the air freshener is over the top! It burns your throat and eyes. I’m assuming they have it going through the ventilation system to over compensate for the cigarette smell but it actually makes it worse.
- 5/5
Clean and quiet! Perfect
- 5/5
Great place for the price and awesome
- 5/5
.
- 1/5
I WAS NEVER SO EMBARRASSED IN MY LIFE. AFTER PAYING FOR THE ROOM IN FULL I WENT TO CHECK IN AFTER DRIVING 10 HOURS AND WORKING AT THE STATE BASEBALL TOURNAMENT IN SALLISAW I WAS DENIED CHECKIN DUE TO MY CREDIT CARD NOT HAVING A CHIP. I WAS TOLD I COULD NOT GET A REFUND AND WAS ASKED TO LEAVE. I HAVE BEEN IN BUSINESS TRAVELING STATE TO STATE FOR 9 YEARS HOSTING YOUTH BASEBALL TOURNAMENTS AND HAVE SEEN SOME SIGHTS BUT THIS WAS THE ICING ON THE CAKE FOR ME. IM DISTURBED ABOUT THE CREDIT CARD BEING USED TO PAY FOR ROOM BUT COULDNT USE THE SAME CARD TO PAY 50 INCIDENTALS. I EVE. OFFERED TO PAY $500 CASH DEPOSIT AND WAS STILL TOLD NO.
- 5/5
Very nice room. Unexpected free concert from one of my favs, Graham Barham!
- 5/5
Everything was clean
- 5/5
We have stayed here at least 6 x in 8 months. Love it
- 5/5
Really liked this hotel, some if the staff were very friendly some were not so friendly but overall i would stay thete again
- 5/5
It was wonderful
- 5/5
Great stay. Nice rooms
- 4/5
This was a great property! The pool was amazing with staff occasionally taking drink/food orders. Someone came out each day to offer pool towels! No smoke smell. It would have been nice to have a full length mirror in the room. Getting ready for a wedding with multiple people and no mirror was more difficult. Overall, I'd definitely stay again!
- 5/5
Very nice and clean rooms.
- 3/5
It was okay. Hairdryer problem. Air conditioning great. In room coffee not great Good value through Expedia.
- 5/5
Loved everything about our stay. Clean, comfortable room. Food was good. Only complaint was the bed pillows, small and uncomfortable.
- 4/5
Room was clean bed was comfy, staff was helpful.
- 5/5
Room was clean and service was great!!
- 5/5
Every
- 4/5
Nice casino and hotel, but no fresh coffee available until 8:00 am (but room has a Kureg). Not many employees smile, and security personnel seem to outnumber casino staff.
- 5/5
Great service from check-in on
- 5/5
Amazing property quiet, very clean, rooms are roomy stay here every month
- 5/5
Clean & safe for a female traveling alone
- 5/5
Excellent as always
- 4/5
It was clean and room comfortable. The food on buffet could be better.
- 3/5
Room was clean, shower was huge, bed was perfectly comfortable, AC was so cold! Give 5 stars to the room! Check-in took 20 mins. Multiple people trying to check in, with only 1 attendant, finally after 15 minutes another atendee showed up.
- 5/5
I like how clean the entire property is. The pool and hot tub are the main reasons we keep coming back! I like how the casino is located close to Fort Smith and Van Buren. There so many things to do and see in the area if gambling isn’t your thing.
- 3/5
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- 5/5
This is a wonderful hotel at an amazing price
- 3/5
Stay was ok, staff friendly. Complaint is the hotel room and halls smelled very stale and smoke smell was strong. Could definitely use a better ventilation system. Carpet is very dated.
- 4/5
We always stay here when visiting our friends in Muldrow! Always clean and comfy beds! The only downfall this time was no water pressure in our shower! Maybe since we were on the 8th floor. We really have never had any issues before.
- 5/5
Fun to play and good promotions
- 4/5
property was priced right and easy to access
- 5/5
Been there several times on our way to the Ozarks.
- 5/5
Was there for the Steel Horse motorcycle rally. Stayed here in 2023 and was very impressed so chose to stay here again with husband and friends.
- 5/5
Very nice place to stay. Was in the area for a motorcycle rally. Plenty of great parking for pickup truck and trailer. Friendly check in. Nice room. Great entertainment, good food and gaming fun.
- 5/5
Quiet, clean, and not crowded!
- 5/5
The rooms are very nice and always clean. The hotel is quit and convenient to the casino.
- 5/5
Quick one night stay. We arrived at about 10 diner was closed. Woke up early to get on the road and was looking forward to not eating on the road and the diner or starbucks didnt open until 8.
- 5/5
Staff was friendly. The hotel is convenient to walk to the casino
- 5/5
Clean, very friendly and helpful staff.
- 5/5
Everthing was good
- 5/5
The bed was super comfy and room was very clean
- 5/5
Very clean and spacious room. Friendly staff.
- 5/5
Rooms were clean and staff was professional.
- 5/5
Amazing hotel & facilities, very clean & safe. Stay here every month, staff are Awesome
- 3/5
Nice
- 5/5
Overall, the property was nice. It was clean and people were generally friendly. The food court was good.
- 5/5
Love it
- 5/5
Very nice and pleasant
- 3/5
Bed was uncomfortable and not much water pressure in room
- 5/5
Stopped for a night. Very nice staff, helpful. Clean room, nice outdoor pool with hot tub. Covered parking. There was nothing negative...all good.
- 5/5
Check in was fantastic. Room was really nice and having access to the casino and food options were great!
- 5/5
Great rooms and easy check in
- 5/5
Awesome Hotel, extremely clean, great rooms, nice staff, very safe parking.
- 5/5
The hotel room was above expectations! The food was amazing! The entertainment was great and the overall atmosphere was fun!
- 5/5
Check in was easy buy... they must be short of help because for the first time ever we had to bring our bag up ourselves. Other than that it was a great experience
- 5/5
Clean, comfortable, affordable, and won some $$.
- 5/5
Everything
- 5/5
I have stayed here before and I really enjoyed it.
- 5/5
Great hotel
- 3/5
Rooms were clean and comfortable overall. Not happy with staff acting helpless, and entertainment options in room. Would be nice to make it eadier to try to connect a roku etc. They have little for channel selection selection
- 5/5
Jennifer and tammi were great
- 5/5
.
- 4/5
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- 4/5
Was a great stay just the water pressure was way low and hard to take a shower. Fix this for our next stay please.
- 5/5
Great rooms