Hartford Hotel, BW Signature Collection

Staff was top notch nice and accommodating!! Breakfast was simple and the area was always clean. Parking was no issue. Conveniently located by stores and restaurants. (Literally could safely walk to them) Will stay again!!

👍

Bedroom plus halls were clean . I am still waiting for refund of $100 deposit three weeks later . This is not acceptable . Also breakfast very poor . To obtain food in the evening it involves crossing main roads to diners .

Breakfast was hot breakfast and always fresh. Staff was very kind and friendly. Would be nice if there was a pool as is was the only thing missing.

Superb

Useful amenities such as a mini fridge, microwave, and iron Free parking Clean and comfortable rooms Plenty of shops and stores nearby A bit far from the city center

A-lot of place and very clean and excellent service orlando front desk staff was amazing excellent customer service and very helpful recommended 100%

Room size, amenities, bathrobe, coffee maker, cleanliness, breakfast, free parking, and location.

非常棒的體驗

Exceptional

Service and ufcgym

I liked that we were able to use the UFC gym right across the street we’re close to a lot of food options The parking is limited and if there’s no spaces you’re able to use the electric charging station but the sign says “electric charge station ONLY” so I think they should take that sign off since they let you use it when other spaces are full

I liked that we were able to use the UFC gym right across the street we’re close to a lot of food options The parking is limited and if there’s no spaces you’re able to use the electric charging station but the sign says “electric charge station ONLY” so I think they should take that sign off since they let you use it when other spaces are full

Service and ufcgym

Staff and location Long wait for check it but lovely staff

I really like it I would say again

All No

Very good

It was a lovely place to stay. We unfortunately had a room with a shower. And there isn't a pool.

The parking lot is clean, well lit and has no noticeable security concerns. Our room was clean and comfortable, the desk clerk was friendly and accommodating. The breakfast area was well looked after, they do request your room number before you can eat. It was the usual eggs, waffles, breads, pastries that is common for hotel breakfast these days. But the area was kept clean, and the tables wiped down after each person was finished. Overall a fantastic stay.

Our stay was great! Hotel is clean, room is spacious and very clean. beds were comfortable. We appreciate the disposable slippers, did not expect that perk. Thank you! The only thing I can say we didn’t like was the breakfast.

Our stay was great! Hotel is clean, room is spacious and very clean. beds were comfortable. We appreciate the disposable slippers, did not expect that perk. Thank you! The only thing I can say we didn’t like was the breakfast.

The staff were extremely helpful and friendly. The room was bigger than most of it's style. Everything was new and clean. The breakfast was great! Scrambled eggs, sausage, fruit delicious make your own waffles, etc. Walking distance to a great shopping center with restaurants and a Target for simple groceries if needed. The mattress was a bit hard for me, but I'm sure most would be fine with it.

The staff were extremely helpful and friendly. The room was bigger than most of it's style. Everything was new and clean. The breakfast was great! Scrambled eggs, sausage, fruit delicious make your own waffles, etc. Walking distance to a great shopping center with restaurants and a Target for simple groceries if needed. The mattress was a bit hard for me, but I'm sure most would be fine with it.

Very good

Great parking ! Walls are thin ! You can hear everything next door

Great parking ! Walls are thin ! You can hear everything next door

Exceptional

Good breakfast, irritating to show the room number.

Great stay overnight and I enjoyed the breakfast bar!

We love a good hotel breakfast to start our day, and while we were there, they had a good selection so that everyone was happy: scrambled eggs, sausages, tater tots, bread, yogurt, coffee, juice, and a waffle maker. You do get what you pay for, and while the property does look a little aged, it's well-kept and the value of what we paid for was excellent when split among our party.

Parking good. Breakfast limited

Horrible breakfast and outdated amenities.

Very clean rooms, breakfast was amazing! But best of all was how helpful and accommodating Krishell at the front office was to our employees. She went out of her way to cone off parking for our big construction trucks. Will definitely keep this hotel in mind for any upcoming work in that area.

Everything was good! 😃

Sofia and Pearl made breakfast feel welcoming, assured food was hot and fresh dining area was clean. Parking was free and available.

Exceptional

Exceptional

Over all was very good with this price, very clean, bedding and towels were clean and nice with this price. Convenient Location , right next to the 10 freeway, but will have a little noise, easy parking with EV charging stations.

Every thing was perfect

Everything. One little thing. Only one of the shower doors has the knob on the inside. That made opening and closing the other one very awkward. Both doors should have knobs.

One little thing. Only one of the shower doors has the knob on the inside. That made opening and closing the other one very awkward. Both doors should have knobs.

We have been coming here for a few years now and we are always pleased with our stay. I wished they would have an in-site laundry mat for travelers who are here a few days, thats pretty much it.

Clean, freindly staff, breakfast, quit, robes and slippers, water kettel, microwave, coffee make, frige, decor is cute, very freindly helpful staff. I sleep amazing. I was there for 5 days and loved it.

Nice staff

Didn’t have the room I reserved right in the system. Got it solved eventually but still did not get bed request right.

Yes

好

The stay was very pleasant super quiet very clean the only thing is u better get that breakfast because people are rude at breakfast reaching over u cutting in front of u no manners

Exceptional

Super easy check in, breakfast in the morning was great and room was clean and comfortable.Check out was great also and easy.

It was okay. It was clean. Location was good. All Chinese staff and guests. Location

It was okay. It was clean. Location was good. All Chinese staff and guests. Location

The quality of their breakfast was really disappointing It tasted like the breakfast they cooked the day before and mix it with fresh food. And it was cold. The room carpet so like it was a vacuumed. You can feel the dust as soon as you walk in, but the beds were clean. The towels are clean.. the shower needs a scrub the toilet and sink was clean

Poor breakfast- rooms were OK. Still waiting the devolution of the "guarantee deposit" (very unusual to be requested, by the way).

Breakfast was awful. Basically ultrprocessed food. Rooms were OK. Still awating after 2 weeks the return of the "guarantee deposit".

Had a great stay. The staff were friendly and welcoming, the room was clean and comfortable, and parking was easy and convenient. I had to leave before breakfast, so I can’t comment on that, but overall it was a smooth and pleasant experience. Would definitely stay again.

Room # 104 was very clean and staff were nice and respectful. One major issue was that the water pressure and flow in the shower was extremely high wasting a huge amount of water unnecessarily. I was in a hurry to leave for a meeting in the morning so did not have time to mention that to the hotel management.

Great location with easy accessibility

Breakfast was terrible. Rooms are OK.

Quiet Clean room Nice staff N/A

Quiet Clean room Nice staff N/A

Superb

Clean room staff very helpful and professional !

No Comment

Breakfast was cold and should have been hot. 4 towels for a 4 person room would have been nice. And scramble eggs were cold. Queen size beds were not a Queen more like a double bed.

Hotel was easy to get to and staff was friendly. Room was clean. Definitely recommend bringing your own pillows. The ones provided in our room were quite hard. My neck is still sore the day after we checked out.

Friendly staff. Very clean. Comfortable beds. Quiet. Great location.

Very helpful and accommodating staff!

Nice No tub

Good

Staff is courteous and friendly. Location has good freeway access. Rooms are spacious and clean.

+Room was clean. Provided two slippers. +A pretty large fridge and a microwave. +The breakfast was always well stocked. A few choices of yogurt, breads, danishes and donuts, fruit, scrambled eggs or hardboiled eggs, sausage, cereal and juices. Eggs and sausage were on the watery side and hardboiled eggs were overdone. But was full after every breakfast. +within walking distance to stores/mall and restaurants -pillows were lumpy and hard. Beds weren't very comfortable. -the lights outside the window/on the sides of the hotel are always on and very bright. Curtains can't block it out completely. -the floor inside the room was uneven. I've never encountered this before but something underneath the carpet was uneven. I was on the top floor. I don't know if it's related to the problem with the floor being uneven but I hope my 2 year old's running around did not bother the room below us. When she ran it sounded like she was running on a wood floor. - there isn't any outdoor space

Ease of check in and polite attendant plus drinking water supplied . Also close to my meeting place

Location and breakfast are my primary concerns. n/a

The property is clean, and the staff is friendly. The closet was in an unusual configuration. We stayed 9 nights and the breakfast was ample. The closet.

Clean

Discriminatory behavior from the staff.

It was good stay

Clean accessible parking, clean rooms, breakfast not soo good but okay.

Clean Friendly staff Comfortable N/A

The room was impeccably clean and the staff was kind at check in. However, I booked this room for sleep and there was a man who kept coming outside of my door and smoking cigarettes and yelling at his dog super loudly every 45 minutes. After being woken up five times, and I mean it was bad, I complained but it happened again after that. When I complained, even though I told them the room the person was in, they didn’t offer to move me or anything but gave me 2 hours late checkout. Thinking I had from 2:30 am to now 1:00 pm to sleep, I watched a movie and went to bed. However, I was in the breezeway in a disabled room and starting super early Christmas morning the maids were dragging their cars (constantly) up and down the concrete hall and it was incredibly loud and apparently I. Constant need of movement, and they needed to constantly yell to communicate with each other, and this went on for a couple of hours so I just checked out before even the normal checkout time and called it a loss.

Clean room.

Good and clean room

Decent value stay for the price while being close to places like Monterey Park/SGV. Plenty of (free) parking is nice as well since many places require additional payment per night. Rooms are not quiet at all. Noise from above floors were very audible and distracting at night. Any speech in the main hallways were also very audible inside rooms. Walls seemed to be very thin. Pillows also extremely high. Some of the staff was not too friendly (while some were nice).

Room spotless. Courteous staff.

yes good

Have nothing negative to say. Everything was great.

Fast check in, quiet, close to stores

Location

Nice room, it was clean and ready when we arrived!

Cons: AC was bad in the room. Could hear all the steps people take above you. Pillows were hard.

.

Average

The staff were courteous and welcoming. Amenities were fine. Parking was free which was a plus. Breakfast was great. It's a good price for what you get.

The hotel and staff were wonderful. Walking distance to a few shops and restaurants, but lots of traffic to navigate

It's a decent place to stay. The breakfast are very decent but enough for you to get ready to do other stuff.

Clean, quite, nice staff

The only improvement I would suggest is the shower temperature can be warmer and with higher pressure.

This was our 2nd stay and the staff is absolutely amazing. They made us feel right at home

Very good location and quality.

Breakfast options could be better but still ate the breakfast

Very good

Very nice hotel but due to accident nearby there was no power for the whole night room was stuffy

Small bed, hard to fit two people on double bed, i thought it would be queen size, No cream cheese for breakfast, coffee quality is very poor, whole wheat bread is not good quality, boiled eggs are hard boiled. Away from attractions, in traffic takes about 1 hour to get to hollywood boulevard.

Room was clean, but kind of noisy.

Clean, easy to get to, nice rooms, quiet, perfect 10 stars if i could

Clean, good service, breakfast variety

Great property and breakfast was great too. We will stay there again

Breakfast is nice

Very clean and very nice staff, Gym is offsite at the ufc gym across the street.

It was great. The only downside was the pillows in the room. The seem more for a couch than to sleep on. My neck was so uncomfortable I had to throw them on the floor in the middle of the night.

Overall was a good experience. Do not have any beverage options water bottles for purchase. There is a small fridge so you have a space to bring beverages. The room and bedding was very clean. Bed was very comfortable.

Parking was good, staff was very nice

Everything Is very good! Kust need yo improve the breakfast.. thank you very mucho!!!

Good breakfast, good staff, free parking.

buena habitacion, el desayuno estaba bien

I really appreciate how clean the rooms are.

Great location

Clean facilities

Nice Hotel

Great!

The location was good and close to I-10. The hotel was clean and the room was clean. It was filled with all amenities. The breakfast was good. Overall the hotel was excellent and I highly recommend it.

VERY GOOD

Very nice property , we always stay here when we come to arcadia

Very well maintained. Friendly staff. Good spread of breakfast which included hot and cold options. Would definitely stay here again.

Great breakfast buffet in the morning. Staff was very nice. Ibwould have wanted the ice machine to be closer to the rooms. There was only one on the first floor.

The location is very convenient and the room size is good. However, we could hear the walking noise from the floor above us during the night and the noise from hallway too, thin wall structure. The air conditioning was also old and noisy and we had to turn it off rather to suffer the heat instead. We only stayed for 1 night and we would probably not come back again.

Overall is good, AC is kind of too old and is noisy.

I booked a room here for a night with my husband and kids. We absolutely loved it. For starters, the front desk staff was friends and welcoming; the check in process was also fast. The room was very clean. We ended up booking a suite with 2 room and two bathrooms which was perfect for a family of 5. The hotel is right across a target and plaza so there’s many options for food. It is also very close to stores where you can go and purchase anything you may have forgot to pack. I would definitely recommend this hotel.

Large parking lot

Terribly noisy- noise of the street traffic, noise of the old air conditioning, noise of the people living next door and walking in the hallway. Hard to sleep.

Convenient access to freeways and closed to asian area restaurant and shop what I need in area .

This is an average hotel mainly services Chinese tourist who were dropped off by the large bus. The staff was friendly the room was sifficiently furnished. However, it is a rather old hotel overall and the breakfast was minimal. Bad coffee.

Pictures can be deceiving. Old hotel with average upkeep. In a run down part of town. Was not what I thought I booked. Paid more than what I should have. Felt very industrial in the rooms. Everything is grey with a strong paint smell. Very noisy hotel. Breakfast was terrible. Extremely overpriced for a one star motel.

Great service. Valued stay and clean

Vincent at the front desk was so very charming and helpful. Room is very comfortable quiet and I would definitely stay here again.

Room was very clean!!! Spacious and everything was in great condition!!

The hotel was comfortable and cleaning, the staff was friendly and helpful.

Free parking during stay. Helpful staff. Breakfast is acceptable at this price.

Clean and quiet. Friendly staff. Will stay here again.

Breakfast was mediocre, they did not clean the room during my 2 day stay there.

Great experience. The room was the perfect size. Highly recommend it. We will be back.

Quiet, near residential area and shopping complex.

We had great experiences with this hotel. Room was clean and nice. Good service. I will stay here again

It was a great hotel off the main street..the bed was comfy and the towels were clean..

Excellent stay a little noise this morning

It was one of my best hotel stays ,,,great staff,,front desk,,,to the breakfast matron,,everything was nice and clean...keep up the great work...

Very safe and quiet stay. Staff was very friendly and helpful.

Nothing at all

Always a pleasure staying at the Hartford for the Annual Cruel World Festival. 4 years in a row we have stayed there and we plan on continuing the tradition.

Great clean room! Lots of restsurants in the area!

Comfortable and convenient

The bathrooms have wear and tear and chipped paint. The floors are also slippery and moist from whatever cleaner that is used. Otherwise, it's quite nice.

Staff were extremely nice! Had a really good time! Only thing was that they don’t have washers and dryers. But everything else was good!

Very clean, comfortable bed and felt very safe

Room was perfect sized. Nice bathrooms with a good size shower. Hotel staff was kind and very helpful.

Rooms are nice.

I always stay here when visiting la

It's an okay place to stay for travel around the area. The bed was very comfortable. With the tiny bathroom, and very noisy AC that made it hard for us to sleep, I am so not sure why this is listed as a 3.5 star hotel. It's a 2.5 star at most

Very nice hotel for a family trip

Will be staying there again.

The hotel is right off the freeway making it very convenient to go places. Room, dining, and check in desk is very clean and customer service is amazing. Parking is spacious and location is safe. Would stay again.

Nice place!

Love this hotel. It's is always so clean and safe. That's a big thing when traveling to LA, especially with family. Just wish there was a pool.

No

Clean, comfortable, safe for a solo female. Free parking was great, nice area.

Clean but kind of noisy when you open the window can hear the freeway. Breakfast is simple but get you started

A lot of noice, you can hear people walking and talking outside the hallway and even hear the water go down the pipe when they flush the toilet

But we were not thrilled with our stay. The beds aren’t that comfortable. The toilet paper is super cheap. The tap water was awful but they didn’t offer water in the lobby. They didn’t offer coffee or tea outside of breakfast hours which didn’t start until 6:30am. That didn’t work for us since we often left by six. And we felt like they watched us eat to make sure we didn’t waste food or take anything. They went around getting everyone’s room number. They even had a sign saying they would charge $25 to your room if you wasted food or took extra. It was interesting to say the least. On the flip side, majority of the staff were pleasant, the parking was great, and the ac was cold.

Very nice place to stay at. Worth every penny.

This hotel offer everything we needed.

MY expirince was good hotel room clean .

The front desk staff (Krishell and Eric) were absolutely fabulous. They were super friendly, very helpful and cheerful. They went above and beyond to help us out in a rather stressful situation (evacuating from the mudslides). Also, the woman working in the breakfast room was lovely - very friendly. I would highly recommend staying here!

This is probably one of the best hotels that we stayed using Hotels.com. We had theater tickets in downtown L.A. and the hotel was close, safe and convenient. It was only 11 minutes away!! Close to shopping and many restaurants, including some of the best Chinese/Asian restaurants. WIll definitely staying here again.

The reason we booked this hotel because it showed the expedia rating is 9, very high. But when we checked in, found it is a motel-level hotel. The facilities and service are just average. The room condition is good. Breakfast is just so so. The area of the hotel located is not very good. But it has 24 hours security camera on the parking lot. It makes us feel a little safe.

The manager didn’t see very friendly.

Nice peaceful stay for 2 nights.

Exceptional clean, the room is spacious, has everything a 4 star hotel has. Breakfast is big plus.

Excellent

The staff is quite nice. Breakfast is ok. Noise from the freeway and adjoining rooms.

Great clean property offers spacious rooms with 2 comfortable beds, updated bathrooms. Well lit parking lot offers many free parking spaces. Staff is very friendly and helpful. Close to many restaurants. Will definitely stay here again.

Great hotel. Very clean and well maintained. Room is spacious. Ample well lit parking. Staff is friendly. Breakfast is bit limited. Overall a nice hotel and we stayed twice.

Good size room and clean. Staffs are friendly. Only one issue is the in-line water pipe doesn’t have insulation, when next door room taking shower in the early morning, the noise may wake you up.

grate service easy to checking

Did reservations online and paid. Was looking for a place with everything charging. This place was great, Ev charging was handled by another company. Ev charging was good, They had about 10 spots to charge , it was about 22 dollars for the charge. Almost 10 hours , so overnight and free parking.Breakfast was.good also specially since it was included,

Thank you

Not good experience

Pretty good hotel, at a decent price they have parking available outside of property and staff greets you as you come in through lobby, the breakfast is always pretty convenient, for the price is definitely worth the visit. 8/10:)

From the moment I walked into this place I felt very welcomed by the staff at the desk. The room was extremely clean. The hallways were cleaned. Even their common bathroom was very very clean. The breakfast staff was very nice. Yes they do check your room to make sure outside people aren’t eating in. The food was good. I really have no complaints. Thank you for allowing me to stay in your establishment.

Reasonable pricing. Convenient location

Enjoyed our stay. Near the freeway and shopping center. Lots of good food nearby. Big plus was EV charging available on the property.

Stayed for 4 nights. The room was clean. Pretty quiet. The woman running the kitchen is super efficient. Elon musk should hire her. Easy parking and nice breakfast.

Krishell very helpful and friendly , makes me feel warm welcome

The room was very noisy from the ac unit and surrounding guests. Overall a subpar experience.

very clean and the staffs are very nice

Rooms were a bit aged but well kept. Hotel possessed a friendly vibe. Breakfast was good. Nearby, a street over, are many restaurants.

The property was clean, staff were friendly.

Clean hotel with great staff.

Expedia came through, after the hotel canceled my reservation at check in time, Expedia got me another room in about 15 minutes. Thanks again.

Quiet and easy check in and check out process.

Easy access to shopping center and staff are super nice felt like home would come back next time

clean.

Great environment

Very noisy from upstairs. This is not a 9.0 rating hotel! It is in a good location, reasonably good environment and facilities (7.5 at most). However, the building is HORRIBLE!!! You hear every step of people upstairs. The worst I have stayed in last decade.

Very good hotel.

The staff is great, a lot of options for eat and shopping around

good hotel

Very small room and terrible beds.

Very clean and staff was nice

The staff had excellent customer service, even taking the initiative to make our room adjacent to friends we were travelling with. We didnt have to ask! Impeccable hospitality and accomodations made for a pleasant stay.

very convinient

If your looking for a hotel that’s clean, quiet, near a food court, has well lit parking, no swimming pool, but free breakfast??? Then the Hartford hotel BW is it.

Very Friendly staff place well kept house keeping staff 10 out of 10

Everthing was fine

I stayed 2 nights here. The Hotel is good. Location is close to the shopping center. I will stay next time.

I will never book a room through Expedia because you are not respected by the industry. I pay up front and get the worst room in the place. It was a handicap room that I kept hitting my head on the ceiling because it was designed for wheelchairs not people over 6 feet. You can hear the ice machine all night and then at 6am sharp some housekeeping guy comes around with the loudest trash can ever on wheels. He drags it across a cement floor which makes it even louder. I shouldn’t have to pay a dime for the room I had to stay in.

Great service, rooms always clean.

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