Hyatt Place Austin/Round Rock

Great experience. helpful Staff.

Great place to stay. Staff was awesome. The only issue i had was every time someone let their door shut you could hear it on the floor. Same for flushing toilets. Need some kind of noise damper for the rooms.

Overall the property was clean, efficient and well staffed

Will definitely stay again

Clean & good breakfast.

Great place

Very good

Staff, breakfast and room Was cozy

But enjoyed the experience. It was in a safe area. I would stay there again.

Awesome hotel

Exceptional

The cleanliness and the staff at this location were top tier! Very responsive, friendly, and exceptional customer service! The rooms are very spacious, and the amenities were very well maintained. Breakfast was freshly made daily with such an abundance of selections. Definitely recommend this location 👌!

Staff was nice. Breakfast space was nice but overcrowded. Beds were horrible - woke up with back and hip pain, they sunk in the middle.

Exceptional

This was the best stay ! Super clean rooms and AMAZING breakfast!

Need help with flow of breakfast buffet. Need more waffle makers. Too crowded for just one. Flow was wrong. Crossover each other too much . Put bread by the toaster. Move microwave to the corner in the way. No one using. Food cold. Hot plate needed hot warmers. .. silverware wrong location

Very good

Kids and I enjoyed our stay.

Clean room and friendly staff.

Thank you! Great place to stay!

Good selection of items to eat. Coffee was awful! So strong everyone was commenting how terrible it was.

The towels were so soft, the bathroom very clean, and everything worked so really the noise was the only issue.

Very good

This was a very clean hotel and was in a very safe area. The room was nice then I have any problems with anything. The breakfast was real good. I will stay here the next time I stay in round rock/Austin👍👍

Good breakfast. Simple but fulfilling. A bit cróquets at times, not enough spaces to seat A warning about the cleaning policies. We were surprised to find out the cleaning was every other day.

Good breakfast. Simple but fulfilling. A bit cróquets at times, not enough spaces to seat A warning about the cleaning policies. We were surprised to find out the cleaning was every other day.

Hotel was well maintained and clean. Breakfast deserves an extra rating for being superb. Check in extremely quick. Location was great. ONLY negative thing was that the bed was too firm for my preference.

Convenient location, great staff.

Front desk personnel were extremely helpful. I wish there had been a full restaurant on the premises.

Very clean and great location

Staff was very friendly. Great breakfast.

Coffer and hot water at lobby area

Good location in an established community. Coffer and hot water at lobby area

Property was very clean, front desk clerk was smiling and very helpful. Bar area was very pleasant and bartender was very good with helping everyone ordering drinks and food.

Yes

Rooms were nice and comfortable N/A

Rooms were nice and comfortable N/A

Breakfast was great.

Had a great stay overall. The hotel was clean, comfortable, and everything went smoothly. Staff was friendly, Would definitely stay again.

Good all around stay. Staff was helpful even with having multiple child soccer teams running around the hotel. Besides that everything was great

Great property next to shopping g and restaurants. Super great breakfast with lots of choices, sweet and savory!

Great breakfast and awesome staff!

Great breakfast and awesome staff!

Rooms smell terrible. The lobby was nice and clean, hallways are clean, staff was great, but the rooms are just stinky and gross.

Enjoyed our stay. Only complaint was the kids running around the breakfast area with no supervision, screaming and being obnoxious

The breakfast was so good. Everyone was very helpful. Our room was clean and we had plenty of towels. We did not go to the bar.

The staff was very nice and helpful the bar and breakfast area were nice and clean. But the rooms were not quite as clean as I would have hoped there were hairs underneath the top sheet and in the shower as well as the shower feeling sticky on the floors.

Room was nice and clean. Staff super friendly.

Clean

The room was clean and well maintained. The staff were friendly and helpful. The breakfast was nice

Room was great. Bartender was very attentive.

Na

Exceptional

Exceptional

Clean room, accommodating and helpful staff

The place is beautifully run and the staff is always super kind.

The staff is excellent, and the facilities are always very clean

Excellent room and friendly staff. Breakfast was excellent as well. Would definitley come again! Plentiful, free parking and restaurants were close by.

Rooms were clean, staff was great. Hotel is in a great location.

Great Experience and staff was very helpful

Clean room, good breakfast

Friendly staff, delicious breakfast, complimentary bottled water at the front desk, comfortable beds, clean showers

Very good

Friendly staff, delicious breakfast, complimentary bottled water at the front desk, comfortable beds, clean showers

Easy to check in and out. Although this was a very short stay everything was pleasant.

Easy to check in and out. Although this was a very short stay everything was pleasant.

Exceptional

real eggs over powdered eggs would have been much better

Great!!!!

yes, it was wonderful

Great breakfast and helpful staff

We had a very nice stay overall. The location was excellent, making it easy to get around and enjoy the area. The staff were very friendly and welcoming, and the facilities were clean and well maintained, which made our visit comfortable and pleasant. One small downside was the breakfast/kitchen area, which felt a bit crowded for the size of the hotel.There was only one waffle machine, which made mornings a little slow when several guests were trying to use it. It may have been busier than usual because of the Easter weekend.

We had a very nice stay overall. The location was excellent, making it easy to get around and enjoy the area. The staff were very friendly and welcoming, and the facilities were clean and well maintained, which made our visit comfortable and pleasant. One small downside was the breakfast/kitchen area, which felt a bit crowded for the size of the hotel.There was only one waffle machine, which made mornings a little slow when several guests were trying to use it. It may have been busier than usual because of the Easter weekend.

The atmosphere was great. The quality of the stay wasn’t as I expected as someone who has stayed there several times before.

The quality of the stay wasn’t as I expected as someone who has stayed there several times before.

Great breakfast and helpful staff

Lovely hotel. Breakfast freshly prepared. Bar in lobby for those who enjoy a nightcap or just want to hang out. Hotel is also very close to restaurants.

Everything about our stay was excellent, from the friendly greeting of the staff, to the room and bath amenities, to the sumptuous breakfast.

Great area very clean great staff, I forgot my 4000$ watch and they returned it

Great stay.

Clean room safe location everyone was very friendly. It was a very pleasant stay.

Exceptionally clean and the staff were all so nice!

It was hard to believe that when I asked for water bottle the receptionist said it’s not free because you are not an elite member. For a water bottle that costs less than a dollar why would they want the customer to be an elite member. Just for this small bad gesture I’ll never stay at this property again in future (BTW for my every bimonthly visit in Austin I used to stay at this property itself).

Exceptional

Staff very helpful and nice

The beds are very comfortable, the whole facility is very clean, the breakfast is very varied, good quiet location, they have evening food and drinks options and it’s pet friendly. The staff could be more cordial and attentive, they are very short and uninvolved with the customers.

The beds are very comfortable, the whole facility is very clean, the breakfast is very varied, good quiet location, they have evening food and drinks options and it’s pet friendly. The staff could be more cordial and attentive, they are very short and uninvolved with the customers.

very friendly staff. Adequate gym equipment to get the heartrate up and break a sweat. Breakfast had a nice variety. This hotel is clean and well lit if returning later at night.

Clean room, good price and friendly staff

Exceptional

The rooms were clean and the surrounding area was nice.

great stay will be back

Exceptional

Friendly staff!

Clean

Every thing was good

Everything was great! Would stay again.

Clean room and easy access.

Always stellar service.

Clean room

Na

Atmosphere.

the bed was very hard and uncomfortable. was not able to sleep well.

Nice people.

The hotel is beautiful and the breakfast was delicious with lots of hot and cold choices!!

The room was spacious, very clean & the entire hotel is gorgeous! I am most definitely booking here every time, which will be monthly, I am needed in Austin.

Yes and yes

Very helpful front desk, clean room very roomy More than enough parking around back

amazing place

The property was clean and located in a great location! N/A

Great staff, better breakfast, quiet, second time to stay there.

Nice hotel with great staff and location.

Great place to stay!

Everything this is my favorite place to stay at.

no review

Yes

Clean rooms

The stay was good.

Breakfast was fantastic.

at 2 in the morning kids were screaming and yelling..after calling the front desk they took care of it immediately!

Great stay!!

Clean rooms, very friendly staff and management great place to be when in Round Rock!

Clean room, great area and great staff

Recommended!

Staff was very friendly and we had a pleasant time.

Location , service. We needed new towels and sheets and didn’t even ask , when we left and came back they’d done it for us already! Cleaned it all up & folded everything. It’s not the fanciest hotel obviously so it wasn’t the best but when it come to comfortability and service. It was perfect and really all you need. I’d stay again!

Enjoyed the stay. Clean, comfortable overnight stay in Round Rock.

The room was clean and staff was courteous.

The entire facility is spotless, and the staff was attentive and kind. The property feels safe and that's so important. Breakfast was amazing.

Clean room nice staff

Clean and very friendly. Would definitely stay here again.

The cleanliness, quiet room, and very friendly staff is ALWAYS appreciated! To be honest, the breakfast was not as good as it was on our last visit. There was an abundance of choices, which we always appreciate. However, the eggs, potatoes, etc. were a bit cold. The coffee was fresh and hot, though!

It was very well maintained. The breakfast was super good. Coffee was the best we’ve ever had at a hotel. The staff was wonderful too. When we arrived and got settled for the evening, we had to go back out to our vehicle and there was someone looking into our car looking to steal stuff. He walked away as he saw us and drove off. Told the front desk about it but I just feel the property could feel more secure. I didn’t see any cameras to the side. The gentleman up front was kind and made suggestions, but we didn’t sleep well that night. The pet fee was $100! That was the most I have ever paid for a single night. That near doubled our stay. I am grateful that they allowed pets though.

I stayed one night for a business trip. In general the hotel is decent. I booked a king bed room on Expedia. When I checked in, the hotel told me that they have only double queen bed room. They said third party website doesn’t have their inventory info. The room has a clicking sound from the bathroom. It sounds every few minutes. The WiFi signal is weak in the room. Got disconnected pretty frequently. Noise reduction is bad. I can hear clearly people open and close their doors and even their alarm in the morning next door. Breakfast is good.

Clean rooms and great staff

Everything Nothing

Excellent

Quick stay but great staff

Clean and quiet room and that was wonderful so are the pillows

Friendliness of staff. Cleanliness of room and hotel grounds. Variety of breakfast foods. Great price.

It is very clean and quiet . Near all.

We had a nice stay. The room and property were clean. Nice staff and most importantly they crispy bacon for breakfast.

N/a

Trash cans in the hotel were a little too small

Clean

Loved the hotel! It’s on my hotel list for future trips

Very clean and comfortable. N/A

staff was very friendly and accommodating

This property is so clean!! I literally go every week. The rooms are spacious, clean and updated. The entire hotel smells amazing and is welcoming. I have never had a bad experience at all. Check in is quick and simple. The front desk staff are all so kind. I will continue to book this specific Hyatt when I come to Austin for work.

Room was very clean staff was kind and friendly.

They close the pool

For an average hotel is pretty good

clean room, quiet and comfortable

It was pleasant but the refrigerator wasn’t working

.

Room was clean also good amenities. Bed was comfortable . Breakfast and the room rate was good would definitely go back .

Beautiful area, nice rooms, good food

Super quiet rooms, good breakfast, nice personal

The lobby, elevators, gym, breakfast area, and rooms were all clean, quiet, well kept. Easy access to the 45 toll road, 35, and mopac (loop 1). Plenty of parking. Well lit at night, very safe. Staff was pleasant and helpful especially a young lady named Karina. The customer service was 10/10. I would stay here again and would recommend to a friend.

Very average place

Nothing to add.

While the breakfast provided was adequate, the eggs were made from a "bag of scrambled" and thus were dry and overcooked.

The breakfast is fantastic! Def one of the best we have had at a hotel

Pretty good place.

The property was clean and in a great location N/A

Great service

Very friendly staff; clean; accessible

We had a really good time! Millie was a sweet heart and we really enjoyed our interaction with her. The breakfast was really tasty and the hotel was just super clean! We will definitely be going back when in the area!

We were very happy with our stay. The hotel clean and comfortable. The staff was very friendly and helpful.

The only thing that was a problem was the TV connection. The movies would have static and disconnect for a second so words and parts of the movie kept getting missed. It was annoying. And they had waffles for breakfast that had way too much sugar prepared inside them. Otherwise everything else was great.

It was nice and loved how my room was not next to any other rooms

Stay was comfortable,room was clean and quiet. Only problem was the pressure of the water in the shower was very low. Other wise stay was great

I wish they would Serv butter

Very good hotel. Rooms are quite spacious and comfortable

Our room wasn’t as clean as other Hyatts we’ve stayed at. Overall, we enjoyed our stay and the area wasn’t too bad at all. Lots of shopping areas close by.

No hand soap in room

it was easy to find

Loved everything

This hotel was great. It looks clean and well maintained. The staff was amazing at check in and check out. We felt very welcomed and loved the atmosphere. The room itself was very clean and had everything we needed. We can’t wait to stay here again!

EVERYTHING WAS GOOD BUT THE BREAKFAST COULD BE BETTER!!

Everything was fine. Well worth the rate. Convenient and clean. Excellent breakfast.

Long hairs in the shower and food on fridge from previous guest.

Everything was great!

Great property to stay at and hotel staff was super friendly and helpful!

We stayed for 4 nights Wednesday- Sunday. Hotel was clean and smelled clean. We had no distractions and when we need extra towels they brought them up quickly. We also had an evening where the tv cable no longer worked they came right up to attempt to fix the problem but were unsuccessful. They next morning they were there to fix the issue. Very happy and polite service. Not a huge fan of the breakfast, I think they can do better with real eggs for the prices we’re paying we should have real eggs.

Close to shopping and restaurants. Quite and clean rooms.

I booked this because it specifically said they had a higher floor room with a tub. When I checked in the clerk confirmed the room he gave me had a tub. After I got in the room and unpacked I discovered ... no tub. I picked this place over the other hotel close by for that reason alone. After 12 hrs on the road I was tired an very very disappointed.

I liked everuthing

I had a wonderful stay here, definitely will book again.

Stay was great!

Clean and great service

Great location, great people ! Would stay again

My stay was great

Great place to stay, I will return.

Beautiful property. Have stayed here before and it never ceases to amaze me how comfortable I am when I stay here. The staff was super friendly and helpful and made check-in a breeze. There’s a reason why I keep coming back. Really love this place!

Check in was easy, and the breakfast was very nice.

Room was not cl

The hotel was clean and inviting. Room was great, nice and cold when we got there (perfect during the summer). The bed was hard though, like sleeping on a concrete block with a foam topper.

The hotel was fine, and parking was easy. The staff was not very friendly, and I was disappointed to find there was not a tub in the bathroom despite their advertisements stating their rooms had shower/tub systems.

I had a great experience.

There is free laundry machine to use you just have to have or get soap.

Very clean, will come back.

Very Clean and spacious rooms

Very clean and quite! Breakfast was good as well. The staff was friendly and welcoming.

The staff was very nice and welcoming….

It was very quite and safe.

The staff is so welcoming. After a very frustrating start to our trip at another hotel they were able to accommodate us at the last minute and definitely turned what seemed to be the start of a horrible trip into a very pleasant one! The rooms were nice, clean and everything we wanted. The breakfast was fresh and had so many options to choose from. The bar was an even better surprise! Especially with how the trip started!

Great stay!

Very kind staff. Rooms nice and clean. Food was delicious. This place will definitely be our go to when we come to Austin.

room was spacious & clean, smelled fresh, AC appears to be central air, NO MOLD SMELL or dampness. Breakfast was adequate with decent selection. PLENTY OF parking on site. Fridge was clean & working! 1 star reduction for interaction I had with the night bellmen..

Great staff, easy quick parking ! Lots of amenities!

Hotel and room was clean and modern. Recommend room housekeeping on a daily basis without having to specifically request. Breakfast seems to be disorganized with minimal warm food items (eggs, potatoes) and coffee running out regularly. The store area didn’t stock items such as deodorants, toothpaste. A rating of good especially for staff, professionalism and cleanliness of hotel.

Clean, organized, friendly staff, delicious breakfast

Clean, cozy, and had a wonderful place for friends and family to gather in the bar area - with tvs to watch sports, too! It was perfect!

Very nice property. Seemed pretty new. Breakfast buffet was excellent and lobby, bar and breakfast area was exceptional.

The hotel was clean, friendly and seemed to be good condition. Only our door handle was coming off but the rest was in great shape.

The Stay was good, but some of the plugs in the room was not working to charge up the watches, but overall everything was good

Room was great, beds were very comfy and a/c was excellent! Great location - enjoyed being able to navigate around the area without having to get on I-35 every time.

Place was great. My room was bigger than expected.

I was impressed by the hotel staff's kindness and their best efforts to take care of the guests, and the hotel was clean overall. Also, there were many good restaurants and things to see near the hotel, which was nice.

Really top notch. The breakfast was awesome. Also loved the pool area.

Excellent and all things

Super clean, great area, good breakfast. Nothing but positives.

It was such a lovely property with awesome staff, delicious breakfast, and quiet cozy room.

Third time staying here, same type of unit booked each time, a king suite with kitchen. This time we found that kitchens have been redone and stripped down to essentially a kitchenette with empty cabinets. Not one fork to be found. What is the point of having a kitchen in the suite if it’s actually just storage space? Not a good value vs nearby competition.

It was great room

Friendly and well managed. Clean. Ample breakfast. For a hotel of this class, it’s more than sufficient. Good people that treat people well are always differentiators. This place gets it right.

Great place and very friendly staff.

Very clean, almost new property. Rooms spacious, nice shower and comfortable, clean mattress.

Very clean room.

But overall I rate this a 5 because the room was GREAT!

Great place to stay, very clean and comfortable.

Was very impressed, had a wonderful stay

clean and easy in and out

Safe and secure location. Ample parking. Prompt service checking in and out. Excellent breakfast.

.

Not a bad place. If I ever come back to Austin I’d stay here again.

Loved it !!!

Would def stay here again! Great location. Thank you!

Excellent location, great hotel

All good

Excellent service! Hotel nice and clean. Excellent breakfast offered. If we need to go back to Round Rock, we will definitely will stay in this hotel again!

.

Nice

Very clean and convenient

Good stay, clean property, spacious room, and good breakfast

Staff was very nice and helpful. Breakfast was amazing . Enjoyed the stay.

We stayed in room #405 and the shower door didn’t properly close. Lamp at my mother’s bed didn’t work. Quilt in storage closet we unfolded to use as room was cold had stains on it so we folded it back up and put away. Room was so hot at night we were sweating despite having it on as cold as possible.

Comfortable stay, It could be better if the cleaning crew was friendlier.

Na

It served our need

Incredible hotel to stay in for a quick family trip!