Super 8 by Wyndham Ruther Glen Kings Dominion Area
About Super 8 by Wyndham Ruther Glen Kings Dominion Area
Conveniently located just 2 minutes’ drive off Interstate 95, Super 8 Kings Dominion has an outdoor swimming pool. Free WiFi access is available. A microwave, refrigerator and cable TV are included in each guest room. The private bathrooms are equipped with a hairdryer. Ironing facilities are also provided. Kings Dominion Super 8 has a 24-hour front desk. An on-site vending machine provides refreshments. Richmond is 25 mi away from the Super 8 and Fredericksburg Battlefield Visitor Center is 30 mi away. The property offers free parking.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the helpful staff and clean rooms, but there are consistent complaints about the lack of breakfast options, issues with room readiness, and problems with TVs and wifi.
- Helpful and knowledgeable staff
- Clean rooms
- Limited or poor breakfast options
- Issues with room readiness and amenities like TVs and wifi
- 5/5
Quiet, plenty of places around if you need anything Everything was great the only issue was that the floors seemed dirty (our feet were black) and limited towels. We booked for 5 and there was only 2 towels and 2 wash cloths
- 5/5
Everything
- 4/5
The water preasure and temperature were amazing! The bed was soft, pillows plush but that frame was loud! Haha. It's on the nicer end of what you'd expect from a truck stop motel of that price but it was one I'd go back to.
- 5/5
Everything
- 3/5
May be time to spray for insects
- 3/5
The room was clean, they are having issues with Comcast ao i couldnt watch any TV
- 2.5/5
Passable
- 2.5/5
Passable
- 0.5/5
It was fairly close to the amusement park and to stores and restaurants. The staff was ver rude. I booked 3 rooms for a total of 14 people. They gave us 2 towels and 2 wash clothes per room. When i asked for more towels I was told that they could not give me any more towels because all 3 rooms were in the same name. I asked them how we're we all supposed to bathe with the same towel and was cloth. He literally told me that it was not his problem and walked away. The rooms were filthy. I wish I could post pictures but It won't let me. There was poop all over the walls in the bathroom. The tub was filthy you could tell it had not been cleaned. When I asked for house keeping to come up and service the room I was told that they do not do that. They woukd not even provide me with gloves and supplies to clean it myself. I had to go to Walmart to get cleaning supplies to clean the room. The beds were not queen size as the listing stated. It literally was a tad bit bigger that a twin bed. I usually can fit 3 kids comfortably in the bed I could only fit 2. Then came breakfast the only thing they had was waffles and stale cereal. None of the juice dispensers worked. They did not even have bottled water for guests. We asked if they had tap because I had filters we could have used. They refused to give us sink water. Then they ran out of syrup they refused to refill the syrup. Then the roaches came out from behind the counter where the food was. I finally just left and went and got my kids McDonald's. The manager Jay was beyond terrible. Then as we were checking out I saw why the rooms were not properly cleaned. They have a big man that comes by and takes all the dirty linen which they were mad about because I stripped the beds completely to make sure that the people behind us would get clean EVERYTHING. Then they have 2 little kids a girl and a boy looked to be around 8 and 10 to clean the room. Talk about child labor smh. If I could have afforded to leave and find another place I would have.
- 0.5/5
It was fairly close to the amusement park and to stores and restaurants. The staff was ver rude. I booked 3 rooms for a total of 14 people. They gave us 2 towels and 2 wash clothes per room. When i asked for more towels I was told that they could not give me any more towels because all 3 rooms were in the same name. I asked them how we're we all supposed to bathe with the same towel and was cloth. He literally told me that it was not his problem and walked away. The rooms were filthy. I wish I could post pictures but It won't let me. There was poop all over the walls in the bathroom. The tub was filthy you could tell it had not been cleaned. When I asked for house keeping to come up and service the room I was told that they do not do that. They woukd not even provide me with gloves and supplies to clean it myself. I had to go to Walmart to get cleaning supplies to clean the room. The beds were not queen size as the listing stated. It literally was a tad bit bigger that a twin bed. I usually can fit 3 kids comfortably in the bed I could only fit 2. Then came breakfast the only thing they had was waffles and stale cereal. None of the juice dispensers worked. They did not even have bottled water for guests. We asked if they had tap because I had filters we could have used. They refused to give us sink water. Then they ran out of syrup they refused to refill the syrup. Then the roaches came out from behind the counter where the food was. I finally just left and went and got my kids McDonald's. The manager Jay was beyond terrible. Then as we were checking out I saw why the rooms were not properly cleaned. They have a big man that comes by and takes all the dirty linen which they were mad about because I stripped the beds completely to make sure that the people behind us would get clean EVERYTHING. Then they have 2 little kids a girl and a boy looked to be around 8 and 10 to clean the room. Talk about child labor smh. If I could have afforded to leave and find another place I would have.
- 0.5/5
Location. Bed was hard as rocks. 3 tiny pillows that should be in a crib. Only half roll of toilet paper, last morning ran out and didn't want to bother. Electrical sockets did not work in most of the room, had to play find a working socket to charge phones. Fridge did not work. Carpet was so stained i didn't even want to walk across it with shoes on. Non smoking room had cigarette burns on shower.
- 0.5/5
Location. Bed was hard as rocks. 3 tiny pillows that should be in a crib. Only half roll of toilet paper, last morning ran out and didn't want to bother. Electrical sockets did not work in most of the room, had to play find a working socket to charge phones. Fridge did not work. Carpet was so stained i didn't even want to walk across it with shoes on. Non smoking room had cigarette burns on shower.
- 1/5
.
- 2/5
room looked to of been renovated BUT inexpensive as possible. in bathroom the paint was falling off the wall
- 2/5
room looked to of been renovated BUT inexpensive as possible. in bathroom the paint was falling off the wall
- 3/5
Room ok, but some work required in the bathroom
- 5/5
Enjoy my stay staff nice real cool. cable tv could have had more western channels
- 3.5/5
Good
- 1/5
Smelli dirty
- 0.5/5
There was roaches in our room
- 5/5
Clean and effective
- 2.5/5
Passable
- 3/5
The rooms could be nicer
- 3.5/5
Good
- 0.5/5
Nothing Roaches and very dirty
- 0.5/5
Roaches and very dirty
- 0.5/5
Nearby the truck stop I was parked at Within 5 minutes of being in my room I saw cockroaches.I went to the desk and was refused a refund and moved into another room.Within 10 minutes a fight between several people broke out near my door..not feeling safe I was then moved to a room in the front of the building and saw roaches again.I left and went back to my truck having paid for a room I didn't even sleep in.Horrible management and experience.Dirty and poorly maintained even for the price.
- 0.5/5
Within 5 minutes of being in my room I saw cockroaches.I went to the desk and was refused a refund and moved into another room.Within 10 minutes a fight between several people broke out near my door..not feeling safe I was then moved to a room in the front of the building and saw roaches again.I left and went back to my truck having paid for a room I didn't even sleep in.Horrible management and experience.Dirty and poorly maintained even for the price.
- 1/5
I came from out of town for work and booked a three-day stay. I was unaware that missing the first day would result in forfeiting the entire reservation. Instead of any understanding or attempt to assist, I was treated with rudeness and a complete lack of empathy. This was one of the worst customer service experiences I’ve had
- 3/5
Pleasant
- 1/5
(#120) Dirty floors, no toilet paper holder, Trun patched remote didnt work. Room smelled like cigarette smoke. Bed spread dirty. But... matteress comfortable.
- 3/5
There were roaches in the fridge.
- 2/5
There was cockroaches behind the refrigerator
- 4/5
room was clean
- 3/5
It was basic and a little older, showing some wear and tear. But, the value was a reasonable option.
- 5/5
Good bed and good shower 👌
- 3/5
Given the price, it was good. It was clean, everything worked and I wasn’t disturbed. My only complaint; I specifically told them I would pay in cash and not to use the debit card. Now I have an overdraft fee I was not planning on.
- 2/5
The staff was lovely, but the bed was so ridiculously uncomfortable.
- 4/5
Breakfast limited
- 3/5
I didnt mind the lack of breakfast and they were nice about extending my check out an hour but the roaches and no options for ice (water smelled anyway), and no alternative for coffee with no breakfast bar put a damper on things but it was expected for the price i paid.
- 5/5
perfect
- 1/5
We did not stay. Gave us smoking rooms when non smoking was requested, rooms had roaches and bed bugs. Horrible experience. First time ever in my life I have experienced a hotel like this. NEVER AGAIN SUPER 8!
- 1/5
There was no milk or coffee. There was hair in the bath tub. When told about this the front office was rood and unhelpful
- 3/5
A place to sleep with a good waffle breakfast thrown in. Advertised pool but pool obviously was never opened this year. Ask for even numbered rooms since odd numbers face the truck stop with semis going in and out all night. Bed in good condition but no back support in them. Room patched up but clean.
- 1/5
So when we first booked they gave us an exceptionally good room room 119 the beds were great everything was clean sheets were amazing everything was great all the outlets worked and then I needed to stay for an extra 3 days and the manager which is extremely rude by the way she told me that I needed to change rooms and she moved us to 208 holes in the wall out half of outlets are missing stickers on the mirror burnt holes in the bed bed smaller than room 119 there's a rat trap behind the fridge the fridge is rusted so we got downgraded because we extended it was what it seems like she also said that they don't take locals and that they could only renew it these next three days and then I needed to get out half of the outlets in this room don't work
- 1/5
So when we first booked they gave us an exceptionally good room room 119 the beds were great everything was clean sheets were amazing everything was great all the outlets worked and then I needed to stay for an extra 3 days and the manager which is extremely rude by the way she told me that I needed to change rooms and she moved us to 208 holes in the wall out half of outlets are missing stickers on the mirror burnt holes in the bed bed smaller than room 119 there's a rat trap behind the fridge the fridge is rusted so we got downgraded because we extended it was what it seems like she also said that they don't take locals and that they could only renew it these next three days and then I needed to get out half of the outlets in this room don't work
- 1/5
Beds were okay, close to some dining options, mostly fast food.
- 1/5
Horrible conditions. Owners clearly arent in the hospitality business.
- 3/5
Towels were not all clean, bathroom smelled of smoke with a cigarette burn in shower curtain
- 1/5
The hotel sits adjacent to truck scales which means zero sleep all night. The complimentary breakfast consisted of a couple broken cereal dispensers and a dirty waffle maker, absolutely horrible. Worat of all was arriving into a hotel run with an unflushed used toilet and a ruffled bed. The place was so bad that I am ashamed to have subjected my family to the experience of staying there.
- 4/5
Simple place to just lay your head while heading towards your destination. Nothing close to fancy but adequate for the price.
- 5/5
Gtg
- 2/5
I booked this hotel because it said that there was an outdoor pool. When we pulled up we could see the pool was covered, apparently for a very long time. I asked at the desk and was told that they never open it. With a temperture over 90 degrees, we were looking forward to it. They should remove "pool" from their listing.
- 1/5
Terrible. I walked in there room and the room was full of cockroaches and the bathroom had mold.
- 1/5
First room had roaches got a different room and the fridge was full of roaches, requested a full refund. Was put through several hoops to get my money back from the hotel when I wasn’t even able to utilize either of the rooms provided. Employee at the front desk was extremely rude and in denial about the infestation.
- 1/5
If you read another google reviews everyone saying the same things and they replied we will take care of it Oh the furniture you lucky if anything works from refrigerator to microwave to tv seems like everything they buy from thrift store or any used shop
- 5/5
Everyone is very helpful, the manager is really nice and very accommodating if you need anything. The rates here are also very reasonable, which is helpful when traveling on a budget! I liked it so much , I extended my stay, and booked another week.🙂 It was so easy to reserve my room.They have coffee, and a waffle machine in the lobby fir a quick breakfast, if you're so inclined. Lastly, there's Dunkin Donuts, Dairy Queen, McDonalds, Golden Corral Buffet, Subway, and 3 convenience marts...all within walking distance. 😊 You can't beat this Super 8 in Ruther Glen Virginia. It's minutes from Kings Dominion , and the new Kalahari Resort and Convention Center opening in Summer of 2026. I highly recommend !!!
- 1/5
Rude front desk
- 3/5
It was a good stay but having a pool on property and not having it in use for the entire summer diet o maintenance is not good business especially when you have families with kids who look forward to swimming in the pool.
- 1/5
No towels unless you ask for them, at least pur room did not have them. There was a coffee maker, but no coffee. No exaustfan in bathroom. No soap. A poor bargain at any price.
- 2/5
However, one of my rooms (room #1) was supposed to be non-smoking and it was clearly a smoking room. There were cigarette burns all over the room including on the warm blanket. The other room was missing it's shower stall handle, so there were just two one-inch holes in the fiberglass shower insert (room # 2). We witnessed a cockroach in the the shower/toilet area. Probably crawled out of the hole. There was also women's hair on the shower floor when I walked in. I am a man, no woman used that shower when I was there. The hotel advertised a pool. We were there on June 13-15, and the pool was not yet open. The ice machine did not give out any ice. Upon arrival to my "non-smoking" room, the electrical chord that controlled the AC would not stay in, because the outlet is upside down. The management promptly came and it wasn't anything that a little duck tape couldn't handle. Breakfast as far as I could see was non existent. They have some kind of machine that automatically dispenses waffle batter next to a waffle machine. It did not look active. That technically is breakfast, but that's basically it. If you are looking for a relatively clean overnight stay that has a bed and a bathroom and AC, you'll get that here. Just nothing else.
- 3/5
The pool hasn’t been open in years it appears … there was a mattress at the pool and it was still very much covered. The breakfast is indeed a very light breakfast just had muffins and waffles and juice and some cereal and coffee. No coffee maker in the room. However, the room was great and comfortable. Shower was amazing (a little low) but we made do. Great location and definitely felt very safe :)
- 3/5
Just average all around and cheap i enjoyed my stay
- 1/5
I never even stayed this time. And you guys are my favorites. Refund, please?
- 1/5
Way too noisy
- 2/5
Everything was pretty dirty, the sheets, the walls. When my key stopped working, a 7 or 8 year old kid in his pajamas was the one who came to the front desk to reprogram it. Bizarre.
- 3/5
Towels wasn’t clean
- 1/5
The room had a odor , the fridge smelt like something was died in it , the tv had one channel the remote didn’t work , there was no water pressure in the shower, the shower head was grimy tub was cracked with some kind of epoxy on it , turn on the ac it had some odor coming from it , found mouse traps in the room there were marks all over and holes in the walls when I requested a room the guy at the front desk told me they were sold out then he looked and said oh , I have one room in back , after I had to demand a room down stairs, I wouldn’t recommend this place
- 5/5
Management and Staff treat you good. I highly recommend staying there.
- 1/5
You get what you pay for. The beds looked clean however there was no smoke detector it was ripped off the wall it looked like the rooms smelt horrible like smoke the ceiling looked like it needed repair. The bathtub and sink was full of rust damage. The door had a huge crack between the door and the frame it was hard to lock the door. Had I not drove 12 hours and thought I could make it further I would have left.
- 3/5
Everything was correct
- 3/5
The room was very chilly when I checked in and during the night the lights stopped working but luckily the heat still worked.
- 2/5
No hot water
- 3/5
Stay was good just couldn’t use the shower as there were red stains on the shower but the shower head was also full of mold
- 4/5
Nice staff, very reasonable rates. Decent rooms, comfortable beds.
- 5/5
Nice staff,room clean, very comfortable. Stayed previously and will return.
- 5/5
We stayed 2 nights, management were friendly and absolutely accommodated us in anyway we needed! We never had hot water and our microwave didn't work, but other than that we enjoyed our stay! Thank you for having us!
- 1/5
There was roaches all over the place
- 1/5
Room was infested with cockroaches, the water in the bathroom was tepid, and bathroom wasn’t cleaned before I arrived (shower covered in hair)
- 5/5
I have learned to read the reviews on Google for opinions. I take them with a grain of salt. But, for a 2 star hotel it was good review after good review. All I need is a good mattress, a clean floor AND a genuine handicap accessible bathroom. Man, oh man! They met ALL OF THOSE! That bathroom was big, sparkling, and those towels?? I took a shower just to use them!! The front staff were very nice. I will definitely stay with them in the future with my little dog again. Thank you!!!
- 3/5
To much noise because the trucs stop near the hôtel
- 2/5
Roaches
- 5/5
Clean and quick.
- 4/5
The staff was so kind and helpful. I forgot my watch and they not only found it for me but worked with me to get it mailed back. It was a quick trip to gas and food. Perfect for a quick overnight safe place to sleep.
- 1/5
Why we stayed here after seeing one room with a broken main light switch, going to another with a broken door lock, and being brought to a third with a chirping fire alarm I will never know!! We saw two cockroaches over our 11hr stay (don’t even want to know how many are in the walls!), cigarette burn marks on the covers (in a no smoking room), pieces of the tub was smashed out, patches of the wall had holes/weren’t painted. Even with all that possibly the worst part of not getting a wink of sleep is the truck stop literally across the lane from our door, with very loud trucks coming and going every few minutes. Just as an extra sucky bonus no breakfast was seen the next morning, not even a cup of coffee, which is one of the reasons we even looked at this motel to begin with. I would never stay here again or recommend this motel.
- 1/5
The staff at desk were nice but rooms were filled with cockroaches
- 1/5
The property is not maintained properly. The room was smelling and bath room was not clean and it had mold on the ceiling.
- 1/5
None of properry features was not available. No pool. No ice. Front desk has terrible customer service. Unproffessional
- 5/5
The facility is nice.
- 3/5
I like making my own waffles for breakfast at this location.
- 2/5
Before turning on the AC we had to kill 2 cockroaches and an unknown other bug. There was a short curly hair on the tub. Little peices of what looked like wet then dried straw paper on the floor and desk. Also you could only get the golf channel on the tv, not even the picture just the closed captioning for it. Very unsatisfied.
- 2/5
The worst part is that they are illegally conducting piss poor business practices that are NOT in compliance with the Federal Ada laws regarding service animals. They are asking for proof or documentation, and will argue with you regarding what the federal law is.
- 3/5
Had stayed there on and off for a few weeks then price jumped up over 10 bucks a night
- 2/5
room are outdated
- 3/5
The pool wasn’t open. There was not breakfast as was supposed to be included. There was coffee and some kind of waffle machine building was in poor repair.
- 4/5
Breakfast availability was meagre choice.
- 2/5
Weed Smell was there all over the room; We requested for a non-smoking room but got this one which was smelling weed all over. Could not sleep at all.
- 1/5
When I arrived not only was my room not ready but I was put in a room that had 2 broken tvs and when I asked to be put in a room with a working tv I was told I would then have to stay in a smoking room with my infant son. After almost a hour of going back and forth and 1 am I finally got a room with a working tv but by that time I was exhausted and didn’t feel the need to watch tv
- 3/5
After booking our room weeks ago, we were told at check-in, that they no longer had that particular room available. But for an additional charge we could upgrade. I told them I want the room that was ordered with no extra charge. He eventually found a room!!! The breakfast was a thermos of coffee, one and a half servings of waffles (for two of us) or pre-packaged danish. Nothing else.
- 4/5
Bon pour une nuit seulement
- 5/5
Staff was very helpful and knowledgeable about the areas. Nice to talk to. Very clean rooms ..Will stay every time we go to Kings dominion..
- 3/5
My main complaint is that the wifi didn't work. Normally this wouldn't matter as I'd just use data but there was no service either. The breakfast was also kind of sad, but you get what you paid for there.
- 2/5
So we didnt expect much from a bdget hotel but some/any towels, soap, tissues, toliet paper would have been nice. Oh and a key card that didnt have to be reactivated after every swipe (or maybe even a second key card) would have been useful. AS WOULD A FRESH COAT OF PAINT AND SOME WALL PATCHING.
- 1/5
Watch you card if you pay with one.
- 2/5
did not make up room. no clean towels
- 2/5
Needs a lot of cleaning bathroom was disgusting floors was nasty toilet shook
- 3/5
I thought the needs were too hard.
- 1/5
Horrible
- 5/5
Clean and affordable
- 5/5
Had a good stay. Room was clean and the front desk staff were nice, I would definitely stay again.
- 5/5
This is a decent motel for a quick overnight. No frills but relatively clean, quiet, and comfortable. At 8pm, the front desk looked abandoned and it took multiple tries to get anyone to appear. Located next to a noisy truck stop but the area seemed relatively safe. It worked out fine and I would consider staying again on my next trip.
- 1/5
The property, especially the rooms are extremely dirty . The bed sheets and towels are full of brownish or black stains . The carpets and furniture are extremely dirty. The smell of dirt is horrible.
- 4/5
Everything
- 5/5
Like it
- 1/5
People at the front desk are extremely rude and very unprofessional .Carpet was filthy the room looked liked hadnt been cleaned in a very long time. Hair in the bathroom tub , seen several roaches under the sink . Refused a refund for over charging us .
- 2/5
Unfortunately our room had bugs scattered about, the bathroom door was broken off its hinges and was unable to shut, cigarette ashes were in the sheets. Just super disappointed
- 2/5
The staff seemed to be doing their best, but the sewage smell was too much. There is something seriously wrong with the plumbing.
- 4/5
Good no frills hotel. Microwave didn't work, but didn't need it. Door wouldn't lock but was fixed immediately. Next to truck stop. Truck noise started early in the morning.
- 3/5
We went diwn to the front desk with pictures and requested new linens, to which the man at the counter seemed frustrated at our request. We went back upstairs and changed the bed ourselves. I wouldn't recommend staying here unless you absolutely have to.
- 2/5
To close to truck stop
- 2/5
No, thanks, I will not stay here again.
- 2/5
Carpet was dirty bathroom commode wobbly bathroom faucet not cleaned good. Dust behind night tables. I won’t stay at this hotel again
- 4/5
Over all it was good. Our room was clean and bed was Comfortable. It's was great price. They are going though Remodel and did see things they could clean up. The website said they have a pool but because of remodel it was close,so it should say it on the website. Wasn't much for breakfast. There is plenty restaurants and gas stations in the area close by. Over all it was Decent.
- 1/5
We knew this was not 4 stars, I never expected the level of dirty. They put out ragged dirty wash rags and towels. There bed sheets and blankets are trash. I expected wear and tear building wise. This seems to be a family run business. They are terrible and cheap.
- 4/5
Clean place. Totally satisfied. I can't say anything about breakfast since I never have it anywhere. No noise and right off the hwy.
- 4/5
Short stay over with children. Clean room and friendly staff. Towels and washcloths had not been stocked, but I’m sure could have been retrieved if needed. Everything else in order.
- 1/5
Dirty super 8 motel. Disappointed is an understatement! We’re considering going somewhere else less intimidating n LESS crime
- 4/5
Bon motel juste pour passer une nuitée
- 3/5
Got there pool was closed ,that sucks,very little for breakfast.
- 2/5
The first room we had we killed like 4 roches drity sheets and two tvs which was really uncomfortably. The next room we had was alot better other than we got new blankets bc the top on had burn holes on them all over
- 2/5
Pool not in service. Shower had hole on the wall. Beds were Sleep able. Carpet Dirty and smell when you first walk in.
- 3/5
Filthy rooms
- 1/5
each outlet only had one socket working so all lamps could not be used and could not charge electronic devices. No phone in room to be able to reach front desk no info on wifi until end day stay, no info in room regarding food in area, tv channel listing (at least the tv worked) We won't stay there again and will not use you booking service
- 1/5
The room smelled bad I couldn’t breath from the smell ( smoking more likely )
- 2/5
I like it but it had roaches n nets all around the room
- 5/5
Happy with our stay!
- 4/5
Great price! Clean.
- 3/5
The property was fine, I mean it could use some upgrades however the people working it are nice folks, there wasn't a phone in my room however there was wifi and it was OK. I paid extra to check in before 3pm but when traveling with a family my kids wanted a break.
- 3/5
I had a room for 5, didnt have an extra bed had to go get a air mattress at walmart. The rooms were not clean at all. Dead bugs all over. Stuff on blankets. Definitely would not recommend. I am normally not a person to complain.
- 1/5
And the pool was closed, but when I booked it, it was advertised as having a pool. None of the pictures were the actual site. The carpet was extremely dirty. It turned my socks, black the bed was very uncomfortable, and when I asked for an extra pillow, I was denied because they said they needed enough to go around yet. The parking lot was almost empty.
- 1/5
I never stepped foot on the property due to a death in my family. Called to cancel the reservation and no one picked up. Called hotels.com because an entire reward was used for this stay. They could not even reach the hotel manager. As a result I loss my reward. Totally unacceptable for a business. Emergencies happen and I certainly could not predict a death was going to occur before our planned trip.
- 1/5
Bug...bug one bit my child, bug at the tub and around the mattress, people unpolite and did not help
- 2/5
Pool not open