Luxury Inn and Suites Seaworld Lackland
About Luxury Inn and Suites Seaworld Lackland
Less than 2 miles from Lackland Air Force Base, this motel offers 24-hour front desk and a business center. Guest rooms feature free Wi-Fi access. A microwave and fridge are provided in every room at Palace Inn. The spacious rooms also have a clock radio and a hairdryer for guest convenience. Inn Palace is an 18-minute drive from The San Antonio River Walk and the San Antonio Museum of Art. Sea World San Antonio is about 6 miles away.
Amenities
- 24-hour front desk
- On-site dining
- Express check-in / check-out
- Family friendly
- Wheelchair accessible
- Smoke-free property
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with their stay while others report significant issues. Cleanliness appears to be a major concern for many guests.
- Quiet and peaceful environment
- Friendly and helpful staff
- Lack of cleanliness in rooms and common areas
- Absence of basic amenities like coffee, breakfast, and internet
- 2/5
Location, hot tub in the room There’s nothing luxurious about this property do not be deceived by the name, I paid too much for a room with a hot tub but the room was ugly and outdated, with a painted mural all over one side (yeah really) and the white sheets partially stained. The hot tub worked fine and the place is quiet at night.
- 2/5
Location, hot tub in the room There’s nothing luxurious about this property do not be deceived by the name, I paid too much for a room with a hot tub but the room was ugly and outdated, with a painted mural all over one side (yeah really) and the white sheets partially stained. The hot tub worked fine and the place is quiet at night.
- 5/5
Quiet n clean Nothing bad to say
- 5/5
Quiet n clean Nothing bad to say
- 4.5/5
It wasn't handicap ready in bathroom. No
- 4.5/5
I like the location. It wasn't handicap ready in bathroom. No
- 1/5
Paid 200 bucks for room with jetted tub and it did not work. Long hair was on counter clearly not mine.dead bug in the regular tub room definitely wasnt properly cleaned
- 4.5/5
The bathroom cabinet was missing a drawer, and the hair dryer was broken
- 4.5/5
It was a very spacious room, and the spa tub was awesome. I loved the way the room was painted very fun. The bathroom cabinet was missing a drawer, and the hair dryer was broken
- 0.5/5
Nothing No hot water in Jacuzzi room
- 0.5/5
No hot water in Jacuzzi room
- 3/5
Decent
- 1/5
The bathroom was nasty. The toilet was disgusting. The staff was terrible. I would never stay here a day of my life again.
- 4/5
The room was nice.
- 0.5/5
Bed was hard as a rock, light in bathroom didn't work
- 0.5/5
Nothing Bed was hard as a rock, light in bathroom didn't work
- 5/5
Very quiet and good management
- 1/5
Bed was noisy
- 5/5
Exceptional
- 2/5
Bathroom door would not lock, and very limited TV service. There was nothing luxurious about this place.
- 3/5
We had to book last minute and got what we paid for, but it served the purpose we needed, a place to sleep. Property was outdated, sheets and towels were stained but clean. Bed was comfortable at least and room was bigger than most. Staff was friendly
- 1/5
Found hairs on my pillow and yellow marks on the sheets and I even found a bug under my pillow a small Rollie pollie and there was a roach under the bed of course they were dead but it seemed as if the room hasn’t been rented in a while also the toilet was covered in some dirt I was a bit afraid to even let my son on the carpet but the customer service was good the lady came to clean the toilet after we asked and the young man there was very helpful but unfortunately the 2 king beds room was really bad for the price I’m sorry to say I’ve stayed in better for less.
- 3.5/5
Good
- 2/5
Good
- 0.5/5
I have requested a refund. The hotel was dirty. The filthiest room.
- 0.5/5
I have requested a refund. The hotel was dirty. The filthiest room.
- 1/5
The front desk went out of her way, to be nice after she had my money..it says every where no refunds for early checkout to be ...it was a double room one bed was unsleepabe due to be dirty. The microwave didn't work. We got bug bites from the room. I told the owner, he seemed surprised, but in looking better at the reviews he knows. I looked for other rooms locally but couldn't find one. I would say....stay at your own risk!!!!
- 1/5
electric stove had food stains. Lower cabinet drawer was missing. We immediately went back to front office and told the owner that we did not feel safe and room was in horrible condition. He said, I would have turned on the A/C if yall would have called ahead.(smh) He then said ok and we told him we would seek reimbursement thru Expedia. He said no problem.
- 5/5
It was nice and clean ..the ac was a little loud
- 1.5/5
comforter or stained with who knows what , I had to borrow a broom from the staff to sweep the room because it was still dirty It was filthy and dirty
- 1.5/5
comforter or stained with who knows what , I had to borrow a broom from the staff to sweep the room because it was still dirty It was filthy and dirty
- 5/5
Great stay
- 5/5
10/10 loved it
- 3/5
Towels were not very clean, there was a stain, the floor was dirty, it only had one roll of toilet paper and the trash cans did not have an additional bag. And there were dead cockroaches (at least they were dead) Otherwise, it was fine.
- 3/5
Room was nice and clean…..
- 3/5
Quiet clean ok, but no coffee, no internet, no breakfast
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
It Was Awsome
- 1/5
Hotel is in bad neighborhood. There were cockroaches running around the room. The sheets and pillowcases were visibly soiled. The only reason we stayed was that it was already past midnight before we got there and we needed to be somewhere at 7:00am. When the clerk handed me the room key, he said "This may or may not work". REALLY?? I would not recommend this place to anyone.
- 3/5
Nothing
- 4/5
Overall a good experience. No like the fact that it is off behind a business and very quiet because of it. Not next to a noisy road.
- 1/5
It was HORRIBLE UNSANITARY WORST EXPERIENCE EVER I don’t recommend that he’ll hole to anyone . Over priced
