O´Brien Historic Hotel

Friendly staff. Clean hotel. We enjoyed our stay. Thanks!

The room did the trick for a quick weekend downtown but please note despite the garage next door having a large sign for hotel over nights it is not affiliated with hotel. Their lot is behind hotel with alley access and most friendly for compact cars as they have squeezed 10 designated spaces in that area. Also, of note there is no pool in case that’s important to you.

Cute, quaint property close to Riverwalk with much charm. Front desk was friendly and helpful and price was great. Thought it was along the Riverwalk but maybe I didn't read the listing well enough.

Excellent hotel to stay inn

Superb

Bad

The beds were very clean, but look at the cups before you use them.

Location, Balcony, great Bed Most of the 3rd floor was empty and they placed a quest right next to us! Could have been placed at the other end of the floor. Also some issues with where to park.

Very convenient location

Location was fine. Room was clean. Directions for parking were nonexistent. Parking was behind the hotel in an alley! Toilet ran all night until we shut the water off. Flap was broken. Ice machine is on the 3rd floor.

It was ok for the price , old and historic, could use some updating . Smelled like grandmas basement if you have that memory.

The location, the parking The smell, the carpet, the beds, the bulky furniture,the aluminum windows, the plumbing, the trouble getting in and out of the parking garage

Superb

The room was quite comfortable .

Location Nothing

Exceptional

Location Nothing

Very good

Bad

Check-in staff was very helpful. Parking next door was convenient and reasonable. River walk very close to hotel. Room was clean but took a while for hot water to start flowing. Bathrooms could use a remodel.

It was a nice place, nothing fancy

Very good

Exceptional

Location to the Riverwalk Old property not, super clean, back door would not close so gap to outside.

Great location close to everything in SA. No complaints

Location to the Riverwalk Old property not, super clean, back door would not close so gap to outside.

No complaints

I liked the location The online photos of this hotel were NOT at all what was in our room!!!! The website is very misleading! The room was not clean, old and dirty toilets...had Walmart cheap floor lamps in the room, 1 did not work... The old ass wall air condition did not cool our room... we traveled with 2 other couples who had to exchange their rooms they were so dirty... and got half of their money back...this trip was not at all good.....I also forgot to mention, you have to pay for parking at this hotel,,, in a parking garage that's not connected to the hotel.. cost through the hotel is 27.00 a day.. parking lot across the street is 40.00 a day...

Very nice little place. Close to the river

Staff was helpful in changing our room to get our 2 rooms closer together. I booked 2 rooms with balconies and the rooms were separated so we could not share our outdoor space. There were empty rooms between us and I thought they would have put us together originally. But they did correct this issue after we asked. The rooms were nice and were clean. The hotel had charm and was well maintained. We did have an issue of charges to our credit card that were not ours. The hotel said that they did not see these charges but they showed up on my card and were listed from the hotel. I was able to have this corrected by my credit card company but had to have my card changed because of fraud. Cannot understand how my card was used and charged to the hotel. Someone with access to my card number was responsible. This gave me an uncomfortable feeling about the security of the organization. Would not feel safe using this organization in the future.

Location was great

We enjoyed our stay and the proximity to sights is very good.

Staff were super helpful

AWESOME! Super convenient location for NIOSA!

The pros were very affordable price, available public parking next door that was about $25 a day through the hotel, and it was less than a block from the San Antonio Riverwalk.

Everything is good

Close to the Riverwalk. Wonderful historic building. Quite a lot of Friday night traffic noise.

Our stay at this hotel was extremely enjoyable. The front desk staff provided outstanding customer service, parking was convenient and reasonably priced, and the hotel's aesthetic was impressive. The balcony offered a lovely view of La Villita and the Tower of the Americas. The hotel's location is ideal for exploring the Riverwalk, with numerous shops and restaurants within walking distance. We valued the unique boutique hotel experience and the fact that it is locally owned and operated. The beds were very comfortable and the air conditioning was cool and refreshing, which is essential in Texas's hot and humid weather. We highly recommend this authentic San Antonio gem!!

Staffing was good

Working at La Villita it was a perfect stay. Loved the room, patio and convenience

We were here during Fiesta Week and La Villita was behind the hotel, which made it very helpful to enjoy the local foodfare and music excitement. Access to the Riverwalk was only steps away. The Riverwalk is a most wonderful walking path along the river with botanical plants everywhere and river barges which we enjoyed riding and hearing the history of San Antonio including Ben Milan and the beginning of a quest for a free Texas. The Riverwalk also has restaurants, and local entertainment , and an outdoor theater. The King William neighborhood is south of the O'Brien which offered another Fiesta Festival with street vendors and Foodfare. the San Antonio River is also accessible for a pleasant stroll. All along the Riverwalk are restaurants and The Guenther Restaurant and the view of their Flour Mill is open for a great breakfast,The restaurant is located in the King William neighborhood.

Very nice historic hotel. The beds were very comfortable and i really liked that they had a liquid soap dispensers instead of bar soap. The only issue I had was with the parking lot next door. I am not tech savvy and payment was confusing.

Parking was right next door could see from our patio. Nice and quite with a great view. Good walking distance to everything and we would definitely come and stay again.

Everything was good but very noisy.. we could hear neighbors and lots of street noise

Great location, clean, wonderful service friendly and helpful staff.

The room was clean and the AC worked great. This is an older establishment but very comforting. The staff are very nice and helpful. This was our 2nd stay. Plan to reserve for next year.

Parking is in a parking garage but it’s next to the property.. it’s very surprising when you come in, great balcony and quiet but close enough to walk to the busy parts of the Riverwalk..

Run down, creaky awful beds, muggy stale rooms, was worried to sleep as the door locks did not seem secure.

It’s seen better days

paid parking was in the garage next door, but the cheapest in the riverwalk area of San Antonio. This is an older historic building (well maintained), so slight gaps in the balcony door is to be expected (but such a nice balcony with a view to take in a snack or just gaze at the view!) Wonderful staff and the coffee was great! You do get a microwave and fridge if you are trying to be thrifty with the wonderful San Antonio food, especially the Thai place next door.

Very clean and comfortable bed. A/c worked amazing. Not too mention the lady at the front desk was amazing and very helpful! 5 stars from us! Thank you for everything!

Hotel was clean and appeared somewhat updated. The WiFi was out of service our entire stay so had to use my phone hotspot to watch tv. Good location. Just outdated for our taste.

It had a little more street noise than expected. Truely not the fault of the establishment. Air conditioning worked great! Clean room and bathroom.

Before arriving, call and they will register your vehicle for the parking Navarro Street garage. Approx. $27 for parking. Park in garage adjacent to the hotel. You can pay through the QR code in the garage they posted on the walls, you'll see it or at the hotel. Paid a $50 refundable deposit for incidentals. Smalls snacks and drinks available for purchase at the front. Room was nice an cool. We had a fan and AC. Hotel has that old historic charm♡ The rest room had a jetted tub. It worked but didn't use it. Shampoo, conditioner and body wash were provided in refillable bottles attached to the shower wall and fairly nice fluffy towels. Room was nice, cool and comfy and had a microwave, mini fridge, ironing board and blow dryer. Beds were fine, not pillow top or anything. We loved that the room was right off the Riverwalk! We went walked the riverwalk to get to Legoland Discovery and it was about a 12 min walk and about the same walking to the Rainforest Café. Staff was great. We had a great stay and will be back♡

Parking was overpriced with nearby parking cheaper. In general the hotel is well-located but worn down. It has potential but needs updating

parking is off site then a 15 minute walk to hotel. Parking isn’t free. Room was clean. Staff was extremely helpful.

Parking wasn't avaliable due to internet outage bc they use parking garage next door. There were parking spots in rear of hotel that we were not offered and we had to pay extra for a space access the street. AC was great, balcony was cool. Staff was friendly and hotel was def eclectic!

Room key malfunctioned 3x and they didn’t let the parking garage know I payed

To make matters worse, there was no iron available in the room, which is a basic amenity I expect when traveling. When I reached out to the staff for assistance, they were not attentive at all. Their attitude came across as dismissive and unhelpful, which only added to the frustration. As a point of comparison, I’ve stayed at Motel 6 locations that I would gladly rate 5 stars, which really highlights how poor this experience was. Overall, between the poor cleanliness, bad smell from the AC, lack of basic amenities, and unprofessional staff, I would not recommend staying here.

It was good.

However, when I called from the train to notify the hotel staff that my train might be delayed, the person answering was confusing and said if I came in after 1 am my reservation might be canceled. Since I had prepaid, I was not pleased, plus I was talking about a delay that might get me in close to midnight not after 1 am. I walked into a freezing room, which I could manage, but there was not an extra blanket in the room. There is a lengthy list of potential charges for missing or damaged items that ran a full page which I have never seen before in decades of travel. At the same time there was not information on amenities, TV channels, etc. plus there was no tissue box in the room. To use the Netflix, a person had to use their personal account. Only free accounts were available to guests. I don’t travel with my passwords so this also was inconvenient. Although I liked the property, the location and some of the staff, I had a mixed reaction to my stay.

Yes

Parking was in a unsecured parking garage next to the property. AC did work in the room though. Please read the fine print there's a $50 security fee that wasn't on the main page when booking the room. Parking was $25/day which i was ok with.

Very basic, no breakfast, no place to fill up water bottles. Staff were ok but not very friendly. Rooms were very old and smelled musty. AC was old and incredibly noisy. Positive- is that it was very close to Riverwalk. Don't think I would stay here again.

There just for the weekend. Perfect location, close to restaurants and night life.

Of the 2 nights bed covers were changed once.Free coffee by reception

None

Clean room great staff

Nice hotel in a great location.

The room was nice and clean.

I will start by saying this is not our first stay here. If you like older charming decor, this is the place for you! It is an older building with older decor, but clean. The staff is friendly, room clean and nicely cooled. The bed so comfy, best sleep! Parking garage right next to the building and the riverwalk is walking distance, which is convenient.

Very quaint hotel... 100 years old. Pretty good condition, could use a few fix-ups... in the details. We enjoyed our stay.

Sorry building. Very outdated

"Historic" in this case does not mean "charming." If only the room was as cute as the main floor. It's falling apart old, and the patched 'repairs' are done with an apparent lack of pride. It's sad. Where to park while you check in? I guess park across the street while you pay for your parking garage pass, then move your car before you have to pay at the lot. The room was shabby. One info card had outdated instructions, others were waterlogged and dusty. I've never seen a list of costs for getting something dirty! No make up remover provided, but if you get makeup on a washcloth it will cost you 5 bucks, so be warned. (Cost rises from there!) Lots of street noise (Friday night?) It was cheaper than nice hotels, but it wasn't cheap enough to make me feel like I got a bargain. If possible, save up for a nice hotel on the River Walk. If not, then at least you are forewarned.

Cute boutique hotel. Great location.

Staff were friendly. Room was immaculate. It was great relaxing on the balcony. The AC definitely worked!

Parking was good. We thought we had a view of the river but did not. So when it says river view it is not the river view.

Parking was great. Location is within walking distance of everything we needed.

Parking was very convenient. Room was dirty. I actually went out and bought Lysol spray and wipes and cleaned the whole room with wipes and spray. Curtains were in disarray. Way too dark in the room. Couldn't turn off floor lamp because the knob was broken, had to unplug it.Air con blows right on you from above bed, temperature control was way off. I slept with my head under the covers all night.

I used this place to lay my head and take a shower. I didn’t stay in the room long. It was great for what I needed it for and would stay here again.

Close to everything!

Staff was accommodating and the area was a perfect location.

Very cool old Hotel would stay there again.

The room was clean but several stains on the rug, smelled like urine. Hotel is pet friendly so I'm assuming that was the smell. Rugs should be cleaned. Noted that its historic but is outdated. Pictures posted are false advertisement. At least the one I stayed in was not like advertised. Unfortunately, will not be staying here again.

Love how everything was within walking distance. However parking was a little bit of issue for our big van

We had a wonderful stay. Perfect location, clean and staff was great! I would definitely recommend to family and friends. Room was great size, bathroom was too!

Great location and price. Good air conditioning (a must in San Antonio). Rough around the edges. Noisy at night in my room (109): strange banging sounds in the middle of the night, irregular, went on for hours, both nights of my stay.

Clean room

We picked this place for the location, so even though the place was shabbier than I would normally be comfortable with, I would never

Poor communication and lack of follow through. Door

It's an old hotel, but our room was VERY musty smelling. It was pretty rough and took some getting used to. And we needed our refrigerator to store food, but it had a leak making it unusable. The manager couldn't do anything so that issue was not resolved. The only positive was the riverwalk was very close by. That was our main reason for staying at this hotel. However we would probably stay somewhere else next time. The lady at the front desk was kind and tried to help with our fridge, but she couldn't fix it herself. Parking was very convenient.

Trash can wasn't clean sheets had hair on them .

The room was pretty clean, though there were many towel, carpet, and furniture stains. It’s great for its location downtown, but my friend stayed at the Menger for the same exact price and got many more amenities and it was an excellent hotel in comparison to this one. The staff here were friendly. It was a fine hotel, though I’d probably look for something nicer next time. The soaps, shampoo, and conditioner were all watered down and everything else was obviously very cheap. This hotel ran out of hot water one morning, and the water shut off entirely one evening. I would have felt better about my experience here if this hotel spent more money on itself for their guests’ comfort.

Positive: A/C worked well and less expensive that other nearby hotels.

Clean, good staff

I th

Area is close to Riverwalk however immediate area under construction for renovations

The best part about this hotel is the location conveniently by the Riverwalk. Parking is $25 per day but the garage seems secure and there is an attendant. I really appreciated the TV had a Roku to sign into your personal apps and enjoy. The room was clean and has a noisy, but competent AC unit. Overall pretty fair for the price. Staff was competent.

Great staff and great location. It’s within walking distance of everything.

Shower barely ran at all, wouldn’t transfer from the tub. It was average for the price. Great location and parking garage next door for $25 a night.

Excellent proximity to River Walk - and thus convention centre. Great location.

Bathroom needs maintenance. Sink was filling up with water. Parking became an issue. It was double charged. I had to call the manager and get the changes taken off.

However, the room lighting wasn’t great, and I did find bugs inside the room, which was disappointing.

Very nice very old, but very strict what you can and cannot do even if there is an accident that is done

Very clean. Especially enjoyed the balcony. Near the Hard Rock Cafe.

The staff was very helpful. The building is very unique. Our balcony view was very nice.

A very unique place! Enjoyed the look and feel of the space, checkin staff was amazing. my truck was too tall for parking garage, i was allowed to park in employee lot in the back, disappointed that was still charged full rate for parking but was better than better than street parking

Relaxed

Staff was great. I really enjoyed Tee and Robert. Both were friendly and helpful.

Was given ground floor room which windowed to the street and was noisy at night. Door key needed replaced routinely as wouldn’t work, no live tv service was not appreciated (and never encountered before), coffee pot wouldn’t shut off x 2 and flowed into floor. Location was good for sight seeing. Parking convenient. While atmosphere was neat like an escape room, due to pricing and these noted items, not sure I would stay there again.

The hotel was so tired looking. Dead plants everywhere. Dirty feeling. The hotel needs a general overhaul. Water never got hot. The shower was not accessible for a wheelchair. Dark hallways dark rooms.

Clean rooms and friendly staff!

The building is super old and smelly. It is very conveniently located and the staff is so nice but the building is run down outdated and not worth the money we spent!!

Staff were great. The location to the riverwalk could not have been closer. A very boutique hotel. Not all the amenities of a chain which we love. Super quiet. Beds were great. Very clean.

The room was very comfortable,my only complaint was that the hot water took so darn long to get heated REAL long

Very clean room very friendly staff the classic felt was amazing if you’re looking for a great easy place to stay I would recommend this 10 out of 10 times very close to stay

The room was just ok. I knew that it would be small and cramped, because it's an historic hotel, so that part was fine. Unfortunately, it wasn't very clean. I had to clean surfaces myself just to be able to stay there. There was food smeared all over the desk chair, the night stand had wet drink rings on it, and there was a tomato slice laying on the ground under the tv stand that was still there when I left because I didn't want to touch it. I'll be it'll be there for months. I paid with a state credit card which means they needed to remove the state taxes from the bill, but they either can't or won't. Trying to get that situation rectified through the Hotels.com customer service chat took almost an hour, and in the end they could not do what I needed them to do. The lesson I learned is that it's better to book the stay directly with the hotel I'm staying at, because at least I can call them and deal with any problems directly, instead of dealing with a call center overseas. I also learned that I paid $50 per night more by using this service than if I had just called the hotel and booked directly, and Hotels.com cannot provide an itemized bill. Pretty dissatisfying experience.

We called in advance, regarding the parking lot. And also asked to make sure we can get our room in time or a little earlier. They said on the phone only at 3 pm as the reservation says. We went there, and the room was not ready. It was 3:03 pm, and the lady was rude, she said with an attitude it is 3:03 when we told her the check in is at 3pm. She said we have to wait. We had to wait another 30 minutes. The room was not even clean, it had a bad smell, and we got allergic spots by next morning sleeping in the bed, itching it was horrible. I will never choose this hotel ever again.

Love this little boutique hotel. It is in a great location. Stayed 3 nights. Enjoyed the balcony space and the lounge/sitting area. Room is fully equipped with TV, fridge, microwave, coffee maker, hairdryer, etc. Staff was very courteous. My only complaint is that the bed is not plush, and there is only a blanket and no bedspread or comforter. I still had a good night’s sleep regardless.

As far as the balcony there is not any way you can see the river walk, but you have a good view of the trashy neighborhood, parking lot!!! Don’t waste your money We made reservations through Expedia they also got an ear full too!!

Very old place little bitty TV you have to pay for your parking

Staff was wonderful, room was cozy and warm (it was super cold out while we were there), overall great stay!

Room was ok...staff polite n helpful..only thing was used to having toileteries in a room but had none in bathroom. Great location though.ez excess to all attractions

Front desk staff was a very lovely lady who was super friendly & helpful. She made the check-in so easy.

Always enjoy my stays here!

Bed not comfortable. Pillows awful. Our room was right next to the lobby, talking, vacuuming, loud staff all night. Parking cost unreasonable. I thought it would be a cute, historic hotel, instead it was run down, noisy, and uncomfortable.

Location

Location, location, location. The hotel is showing its age with plumbing and electrical all in need of major renovations. The staff are very pleasant, the beds comfortable. I like the proximity to La Villita shops and the River Walk. Cheapest and best parking in downtown hotels.

We had to leave immediately. Maybe it was a one off for the O'Brien, but i wont be back. The woman at the desk was nice and sympathetic.

Great service and clean room

The facilities are dated! The staff is polite but there are better hotels for the same price!

Room was spotless and some of the staff is helpful

Great location for Hemisphere, Riverwalk. Quiet

Terrible

Great location

As soon as you walked in the room it smelled of urine, there were white stains on the atoman, black stains on the sheets, night stand had smudges and fingerprints all over it and there was soda cups full of soda left in the common area for a full day. This place looked nothing like the pictures advertised. It looked extremely run down with several real bad patch attempts on the walls. I'm very disappointed and will most definitely never be returning. The only good things about this place were its location to the river walk and the young lady at the counter who has barely started working there a few days ago but is doing a great job!

Room was clean but did not have hand soap in despisers only had decaf coffee. Coffee down stairs looked like black syrup and asked for creamer but was told they had none been there before and had the same issue

The bed was very hard and it is not on the river walk as advertise would not stay there again

Burn holes in the room carpet and mattress was average at best.

We had a great experience staying at this hotel. Will definitely recommend it.

Temp controls were awesome. Location is fabulous to River Walk and Hemisfair and the Alamo. So beautiful felt very Bougie even though the price was not! Staff was extremely friendly and helpful!

Although it was a handicap room the access was not great. First the shower had no railings and access issues. Then hot water only got slightly warm after we went down to discuss it with the front desk because the phone did not work at all. The hot water only got slightly warm if you turned on the cold water at the sink and let it run for nearly10 min and left it running as you showered in lukewarm water. So, trust me, it was not an eco-friendly establishment. So much wasted water. The room was acceptable although the beds seemed to me as old as the building. Trust me, I think camping in my van at the side of the road would have been better than this!

Rooms are adequate. We had a two queen room, and there was no room to move in there. Bed was cheap and uncomfortable. Our room was very run down. But the price for that area and the location could not be beat.

Location was nice and close for the cost

The hotel was cute and full of characters. We love the friendly staff. It was literally walking distance from riverwalk, la villita area. Parking was next to the hotel, easy access but do call ahead during holiday seasons because the garage is public parking. The hotel was not very well sound proofed and they do not offer breakfast, only light snacks and bottled beverages. It is a cashless hotel, but you must tip housekeeping cash, they will not let you leave them tips on your credit card.

Very helpful staff. Room was clean

Was slightly less than what I was expecting. Property was old and tired. Disappointed that the ice maker didn’t work

Very nice small hotel. Convenient to the Riverwalk. Good parking. Friendly and helpful staff.

Balcony? Facing the employees parking lot? Smells bad, the bedroom has an electrical hazard, deceiving description of the hotel and surrounding area…this is not at all what it’s described on the web site…please do yourselves a favor, go to another hotel

We love this hotel. The balcony is wonderful and the room is very comfortable. The AC worked beautifully but the weather was great so we mostly left the door open and the AC off.

Steps away from the River Walk

Location, balcony, smaller hotel.

The bed is outdated. The bedding looked worn. Pillows weren’t comfortable. Our room door u could see the inside of the room without even opening it. Same with the balcony door. The tub knobs only one worked. We couldn’t even use the bath option because it didn’t work. The restroom door creaked so loud that it won’t up my son in the middle of the night. The room just felt musty and old. You could see the dust on the plastic around the lamp shades. The day that we were leaving I woke up with a bug bite mark on my neck that wasn’t there before i went to bed. I would happily offer my services to freshen up the entire hotel. They have lots of outdated decor and everything just looks worn down.

The staff was very nice upon check in. The staff when I called to reserve parking was not extremely helpful and did not explain that the parking area was as labeled public parking. The hotel was very cute and clean. I booked a king bed with a balcony view and received 2 double beds with balcony view. The balcony was less than I expected after seeing the pictures online. In hindsight I should have requested the room I booked because the double beds were hard as a rock and the sheets felt like sandpaper. (Same for the towels). The showers had hot water for the first few minutes and so so water pressure. If you are planning a trip to San Antonio and only want a place to sleep within a very reasonable dollar amount - then yes stay here. But don’t expect a luxury stay in a historic hotel like I did.

Room was clean , staff was friendly and the AC worked perfectly.

Yes.

The balcony was the only nice thing. Checking in and out, they are not friendly. We were also charged a deposit. The mattress was very uncomfortable and old, you could feel wires. i didn't mind the western look but there was furniture that was loose and the toilet moved around. Walls are thin, very small rooms. Room was clean and air conditioner worked.

Room was ok, needs updating, like the ole fashion feels, preferabed bathtub, space was little tight.. customer service nice. (Would like to see old fashioned breakfast

The hotel was a bit older, but clean. Loved the clawfoot tub in the bathroom.

Staff was fine. Location was fine. But…. The room…. Where to start. Had jetted tub and it leaked and wouldn’t stay full. Caulking is all gone or cracked with mold behind the toilet. Bath fan doesn’t work. Tv would not turn on, had to do it by hand. Then remote would work to change channels but not volume. And have to get up to turn off. Even after 3 different remotes. Room next door leaked water in on the floor in our room. They put a towel on it…. You can hear everything through the bath vents that don’t work from two rooms down. Clearly hear conversations. So… not a great stay.

Staff very courtesy place very clean quite fresh coffee great atmosphere

Absolutely beautiful! Close to Riverwalk. Really enjoyed our stay

Room was clean. The only issue was the air conditioning

Overall was a great experience and staff was helpful and great during our visit. Although when calling before arriving wasn't a pleasure experience either due to not understanding the person or may have been the phone which sounded so far and static. Free coffee was offer during our stay which was awesome.

It was cleat, friendly staff.

Good overall. Not for the light sleeper, can hear every car, truck, horse, people who pass by. You can also hear everything that goes on in the hallway. But it’s a cute old hotel. Staff were nice and helpful.

Clean, safe, convenient and quirky in the most charming way. They even have coffee in the lobby 24 hours a day.

Very nice.

Historic building so older building but convenient to riverwalk staff was excellent

Our room was clean and comfortable. Great view

Staff was very accommodating to our request for extra towels and blankets during our stay.

The room was clean, the staff was nice, for anything over $100 even though it is conveniently located it far too much. Every single thing is outdated and unkept. There are cracks in the walls, no outlets, small tv, dirty broken windows, dated bathtub, crowded bedroom full of too much junky furniture. I personally will not return. There is nothing boutique about this experience.

Great location.

Easy access and comfortable room.

The room was not clean. Carpets were dirty and hair in the shower.

The room could use more blankets. It was cold and we put the temp to 88 but it was still cold. The remote and the buttons on the thermostat were sticky. 11:01 I have someone knocking. I open the door and a man who works front desk was there and said 11:00 was checkout time. I replied that I was told 11:15 and he said that’s when you get another charge. We were already packing up but his attitude was far from courteous. Even when I checked with him to see if I need to sign anything he lacked a friendly personality. I try hotels throughout San Antonio when I want a quick staycation. Never had been. Not sure I’m coming back.

Would stay again due to great location and parking situation.

The room was everything I expected. The balcony and seating was lovely. The front desk attendants were knowledgeable, friendly, and helpful.

Clean, very nice staff at check in and the rooms looks recently renovated.

We love the location and love the hotel and have stayed there for years,but it is time for a little renovation, especially the plumbing and the doors. I’d hate to see it go downhill.

Loved the balcony. Hotel is unique.

kinda loud also i

Staff was very good and responsive. Hotel was nice. The HVAC unit in our room just blew air, not warm when we needed it. The control panel didn't respond to any inputs except fan speed. It wouldn't even turn off. We were a bit chilly in the morning. Cleanliness was average.

Great, nice hotel

Location was central to many walkable, unique shops (La Villita) and local, independent dining. Parking was next to the hotel and easy to access: in and out with no limits. The balcony outside the rooms was a pleasant perk. The hotel is not a Victorian B&B but a modern place that is very competitive with the big boys nearby.

The hotel had a smell like dusty or musty. There was a coffee maker in the room.but no water bottles, it did not feel too clean

Loved the scene

This place was ok but what is very off putting is the list of prices of things should you damage or even get makeup on them. For starters the towels have been around as long as the hotel it would seem i assume this is because no one wants to get charged for using them. The place wasnt that clean to be fair new white socks on there carpet came out dirty. This type of thing just puts people on edge i didnt enjoy the hotel at all and would not return

I was able to check in early. Room was nice.

We loved the old time charm of the hotel. The bed was very comfortable! Everything was clean and the staff was friendly and helpful.

Beautiful historic hotel and is within walking distance to the Riverwalk but without the noise

Positives: the evening desk person was extremely friendly and informative. The house keeper came immediately when we reported the AC not coming on.

Room looked like a landlord special... 4 different kinds of paint in the room. Incredibly dust box fan left in my room due to the mini split ac not being strong enough to cool my room. If the owner put some money into the property it would really show.

Great night stay and easy access to riverwalk

NO ABILITY TO CORRECT.

Crappy repairs and outdated but then again it's an older building. No parking on site. Clean room. The evening host was great, she was very polite.

Parking apon arriving was confusing but very helpful staff. Beautiful hotel awesome location

Stayed at the O’Brien for 2 nights during State Marching Band Competition. Check-in was a breeze. Did not get the girls’name but she was very pleasant, helpful with all of our questions and told us about the history of the hotel. We were amused to find out that the hotel was once a brothel!! If you’re looking for a “chain” hotel type this is not it! The hotel is small (I believe we were told 39 rooms) and quaint. The rooms are pretty small but we found our room to be clean and comfortable. We were upgraded to a balcony room with a view of Tower of Americas. Our room had a coffee maker, microwave and small refrigerator in it. Be aware they do not serve a breakfast or have a bar. Parking was either a small lot in the back or a parking garage next door. Price for parking is $25 a night unlimited in and out. Riverwalk entrance is about 1 block away and you are very close to the main part of the Riverwalk. Great location for walking to the Riverwalk,Alamo and downtown attractions. La Villita is just across the street behind the hotel. I was concerned reading some of the reviews but we thoroughly enjoyed our stay at the O’Brien and would definitely stay here again.

Convenient and nice staff

It is a lovely, old, historic hotel, with nothing fancy, but just what we wanted. The location close to the river walk was erfect. The street below was busy and loud until quite late- but that was my only complaint.

Strong cold ac very impressed … great simplistic boutique hotel in a quiet area away from the construction comfy room and beds

We were given a room that didn’t have a working tv and was very muggy. We then discovered water coming from the vent in the bathroom. It was practically a water fall. We did get moved to another room but overall it was not an enjoyable experience

Decent

Clean room, hotel needs an update

The history of the property is unique. The proximity to the event we were attending was PERFECT! It would've been nice if parking was included in the price for the stay.

great downtown hotel!

Very nice

Room is very clean the staff were very helpful and friendly and gave us suggestions when we adk about things to do and places to eat. The only complaint about the room eas the bathroom as a whole it needs updated and the toilet didnt want to flush you have to hold down the handle.

Very close to river walk

All good nice place

Clean, friendly staff, easily walkable to riverwalk and La Villita, reasonable price for the area.

It was clean and close to the river walk. We did not have hot water in our first room they moved us to another and still iffy on hot water after changing rooms. The place could definitely do with an updated remodel. The staff were great about this water issue.

Wonderful little hotel, incredible location right on the Riverwalk. The only real complaint I have is about the parking- the communications I received led me to believe parking would be free, but they wanted to charge me $26 a day to park in the garage adjacent to the hotel. You can (and I did) find cheaper parking on the same city block, though, so it’s not a huge issue. Just be aware if you book here.

Within a block of access to Riverwalk. Walkable to many shopping and dining options.

It is walking distance of everything, RiverWalk, Alamo and Fiesta Market Square and lots of restaurants.

Front desk clerk was very friendly and helpful.

If you offer a city view there should be a city view, i could barely see the parking lot across the street.

Stayed here for our 35th Anniversary and the service was wonderful. The young lady Sarah at the front desk was the most pleasant person. We will definitely stay here again. Only a block from the Riverwalk

We have stayed before and it is a great historic building. Bed was comfortable and the room was great. Just a block away from the river walk. They do charge $26 for parking, which is high.

Read the horror stories and had a ton of concerns after booking. All in all no issues and everything worked for the value. Yet for

Great easy check in. Parking is right next door. This place was quaint and quiet. Walking distance to the Alamo and the river walk. Balcony was nice to hang out on. Comfortable bed slept great. Had a fridge that was handy for Coke and water. The AC unit was great and quiet.

This was literally the worst hotel. No way was it boutique. It was filthy, the mattress was about 2” thick, the tv’s came on at random. I was told it was because of poor reception. The “private balcony “ was non existent. Just a long balcony separated by chains. The bathroom and common areas were filthy. I went to my room and immediately left. The property refused to return my money. Strongly do not recommend!

Everyone there was very helpful and nice.

Very nice atmosphere. Love the way the heals were decorated very cozy. Could use some renovations. The ceiling in restroom had a bad patch up job and around the AC unit . That did not bother us just feel like it would make such a big difference. For some renovations

Super great stay, very nice staff and a quiet room

It was a very nice experience to stay at a place that has so much history. The river walk was close by and staff was so friendly and accommodating.

The whole hotel needs updating , the room smelled like mold , the bed was hard as a rock .. places in the floor felt like they would give away and fall through any minute. It’s not worth the 120.09 a night to stay at . Plus you get charged 25.00 to park ..

Excellent service, very clean and love how close it is to the Rivere Walk.

The room was clean, staff very friendly.

Great area clean a little dated but very nice place

Hotel was really good. Only big issue was road noise.

Clean and comfortable. Great location. Walking distance to big attractions. Half a block to River Walk.

Staff was friendly. Beds and pillows haven’t been updated since probably the 90s. Stayed on the Navarro side, you will hear EVERY noise outside, just so you know.

I always have a fantastic day at this hotel. It’s a small hotel so you don’t have to walk very far. It’s quiet it’s clean. The staff is always very kind. Sarah that works at the front desk was beyond helpful. She gave me everything I needed. Give me some good tips on places to eat and was very kind.

While the staff was polite and check-in was smooth, the overall experience felt misleading. I chose this property based on what was shown online, and it was frustrating to find them absent upon arrival. Accuracy in descriptions is crucial for travelers, and I hope the hotel updates their website to reflect the reality of the rooms.

This is a fantastic hotel! Conveniently located walking distance to the Riverwalk and other attractions. Parking is a little tricky, but there is a parking garage next door for a fee. The room was very nice and comfortable. The front staff was accommodating and very friendly. This was our second stay here and we will be returning! FYI, all of the rooms on the first floor have jetted tubs. They were a little difficult for someone like me with short legs to get in to shower, but manageable. There was also, a coffee pot and cold mini fridge. See you soon, O’Brien!

Location was great, close to the riverwalk and easy access to get around. Love staying at older historic hotels. Receptionist that checked us in was awesome and very nice to talk to. Room maintenance and housekeeping was lacking. Found trash left under the side of the bed and the bathroom repairs (or lack of) on the ceiling were subpar even for an older hotel.

The stay was overall good. I’d say the parking was terrible. We parked across the street for less. I would think parking would be discounted. The common areas were very hot. We couldn’t enjoy the common area for sure. The staff was friendly and the rooms were clean. I wish the rooms had better lighting.

Very interesting seemed creepy smelt like a funeral home. And the restroom showers did not have any shampoo or conditioner no wash cloth to wash your self. After a 5 hour trip I realized I forgot my stuff at home I definitely did not feel like jumping out of the shower to go ask these rooms should be ready for all guests

I liked the historic feel. Your website showed the balcony over looking the Riverwalk. Very deceptive. That was the main reason we booked with you. Are balcony over looked a parking lot. There was no exhaust fan in the bathroom causing the whole room to feel humid and sticky. The AC worked great. Robert was great.

no early check-in

Nowhere to fill water bottles. No room cleaning, shower head was broken, no conditioner, front desk attendant nowhere in sight when trying to check out, and we had trouble getting out of the parking garage because the front desk attendant hadn’t put our license plate in the system hours after we’d checked in.

I'll preface this by saying the hotel and location are not terrible, however there are some things to note. 1. BE AWARE I booked a king room with a balcony abd when I arrived it was an ADA room with two double beds and a VERY bad shower. I spoke to the front desk and sent 4 messages and no one has contacted me. I was more frustrated because this wasn't communicated. I was told it "automatically" did this in the system? I get things happen but how was I never notified of the change? Front desk lady (who was sweet but seemed inexperienced) said she'd "speak to the manager". Im well aware that's a tactic to appease a customer and not actually find a solution. Our second day here there was a lady going down for the sane issue, so Id call to confirm your booking, even then Id be prepared for "automatic" changes. 2. The water on the second floor takes 6-7 minutes to heat up and when it does it's barely above lukewarm. 3. You have to pay nearly $30 a NIGHT for parking in the garage. I get it, it's San Antonio, but this blindsides you unless you read the small print. Altogether the stay was sufficient but we will not be returning. I know the price point is attractive but there are other hotels in that price range with better amenities and customer service. Im interested to see if a manager or customer service actually reaches out to me. As of 7-28-25 I've had no response and I will update this if they do.

It’s listed as a “boutique hotel” but there are no frills. There is no pool. There is no breakfast since Covid. The TV was a Roku and only had some free streaming Chanel’s. The room had a mini fridge and microwave. The WiFi worked. It was clean. It looked ok. The best part was it was about two short city blocks to the riverwalk and the parking was a third of what the other area hotels charged.

Lovely historic hotel. Great staff and good location.

O'Brien was a cozy and affordable stay. It's historic feel is definitely preserved there. Staff was kind. Very convenient walk from the riverwalk and Alamo. Though there's no pool or other special amenities I would definitely recommend if you're planning on being out most of the day/night anyway.

Very comfortable

Such a beautiful and cozy hotel. Totally got the historic vibe from our stay, the 3rd floor common area was gorgeous! Great location within 5 mins walking distance to all the fun activities near the Riverwalk. Amazing food options all so nearby. Rooms were clean and comfortable. Only downside is that free parking is not included with reservation and costs about $23/day but other than that a great stay!

Small but cute boutique hotel in downtown San Antonio. Staff was amazing from the start. Rooms are small and quaint but comfortable. It's a no frills historic hotel but that is definitely not a negative. The only complaint I have is that the ac wall unit illuminates more light than I care for at night.

The room we stayed in was second floor on street side and it was too noisy. But the bathroom looked like it was just wiped down and not cleaned. There were dirty sheets and the walk in tub tile looked filthy

This is a great place to stay

Onlly

Nice place.

For an older building it was a very comfortable place to stay. The ambiance was lovely. We had no issues with the room at all.

1st time there thought it would be a little more interesting.

As a whole hotel was super comfortable. Nice bed, restroom, ac, etc. With that being said rooms as a whole need to be updated, or just fixed up. You can look at the walls and see previous holes in the drywall that have been patched but not a good job what’s so ever. Just little details that catch my eye that could use some reworking. Other than the little things it’s a nice place.

Location Location Location… I could walk to the Alamo, several points on the Riverwalk, to La Villita, to Shilo’s Deli, to Briscoe Museum , to clubs, restaurants and even CVS pharmacy. Two great amenities not mentioned on the website in addition to coffee maker were microwave and refrigerator. The balcony was great and onsite parking ($25) was easy and convenient. Good mattress and pillows. Quiet and restful. Staff was responsive! Although no food service on site, there are many dining options nearby.

The building, structure and staff

There's a general lack of maintenance at this hotel. Management should look to take control and make improvements. Everything is installed or repaired with bare minimum effort.

We reserved rooms months ahead and requested them to be next to one another since we're traveling with a person with special needs. The request was not honored, instead we were on different floors entirely. Rooms were nice and clean. Area was good, only 2-minute walk to the Riverwalk.

Convenient location. Saved quite a bit of money over the swanky big chain hotels nearby. Nice balcony to the room. The room was clean and fine. Didn't appreciate having to ask for things: more kleenex, more body wash, more towels. And the room AC didn't work well -- too cold and couldn't adjust much.

We had a very pleasant stay! The staff went out of their way to make us feel welcome and comfortable. While the building has an older charm, the rooms were clean, tidy, and well-maintained. The location is fantastic—close to many great restaurants and attractions. Although breakfast isn’t offered, it wasn’t a problem for us given the variety of nearby options. Parking was conveniently located and reasonably priced, just something to keep in mind when planning your stay. A big thank you to the staff for their excellent hospitality!

Nice small hotel! Awesome cold air conditioner!

Not taken care of rooms and small but near shopping

Location

Exelente comodidad.

The hotel notified me that they were having elevator problems. I didn’t get the message since I was traveling. Upon arrival, staff was very apologetic, and efficient in getting me the best accommodation on the first floor. That was most appreciated and they also secured parking for me at their cost because of the inconvenience.

The elevator was working, so that was good. It was a few minutes walk from the Riverwalk. Covered parking garage, with in and out privileges, was next door to the hotel. Unfortunately, the hotel had a mildew smell. I believe it contributed to my sore throat the next morning. The shared balcony was a nice place to relax.

I always love staying at the O’Brien. A very cute small hotel. Close to every place I like to visit when in San Antonio.

No complaints!

Great location with a great rooms. My wife love the cast iron tub

Hotel was as expected, great location to everything. Comfy bed.

The property was nothing like the pics u posted and the elevator was not operating when we arived there and a 25 dallor parking that i could not park inside the parking garage real bad stay

The hotel is a historic place, so don't expect a high-class hotel. The hotel was amazing, and the staff were very friendly and helpful. The hotel was walking distance to the River Walk. The hotel was clean, quiet, and best of all, the staff were great! I will definitely go back.

Staff didn’t really know what they were doing. They didn’t register my car for overnight parking even after taking down my license plate twice. The room was dingy and bed comforter was super thin. Phone in room didn’t work to even call the front desk for another one.

I chose this hotel based on location. Several friends also stayed at this hotel. It is very convenient to the Riverwalk. The room itself was fine. The bathroom was clean. The key issue with my room the AC was set very low so the room was freezing cold. There was no way to adjust it.

Excellent location and great night’s sleep

The walk to the Alamo and the river walk was very easy and close.

I enjoyed the convenience of the hotel and how close it was to every thing. The staff were friendly and nice. I didn’t understand how I payed $20 for parking through hotel and still paid $60 for parking through the garage which was the designated parking area for hotel. My room when booking stated jetted tub which was not what we had got or if that is even available due to the hotel being old but so is much of San Antonio. Overall I really enjoyed the convenience of the hotel. I do feel a little mislead with the original description of hotel and parking.

Lovely balcony and room. Close to Riverwalk.

Elevator was down all 3 days. We were on the 3rd floor. The room was nice but the halls were cluttered. Not a favorite this trip.

Room was mildewy. Smelled of dog. Elevator was not functioning. Horrifying experience. Couldn't wait to get out of there. Smell is still in my nostrils.

Very convenient location, comfortable bed, new smart TV, friendly staff. Fan/AC was running loud.

Nice old style hotel

Old, stained sheets, broken elevator, dirty carpets, leaking A/C, front door to hotel never locked (broken), no parking pass available (had to park and self-pay in a city parking lot and garage.) Property looked like it needs updating and cleaned.

It was a very convenient location.

Dropping off luggage is a big pain. You have to pull off the main street and hurry up and get your stuff out of your vehicle. Then you have to park in a parking garage which is about a block away and then on top of all that the elevator was out of service and we were on the third floor very old hotel

It was quiet and felt like a home away from home. Staff was very courteous . Check in/check out was easy.

They never gave me my drivers license back and I left a week ago and they still haven't sent it out because they are waiting on postage.

Neat quiet

The gentleman at the counter was very helpful when we checked in but once we did check we saw a large amount of homeless and heavy drug-use looking people going in and out of the elevator to a higher up room constantly. Only issue other than readiness of the room

Small clean property

The elevator wasn't working but everything else great

More vintage then luxury but was good for fiesta events proximity

The weekend I stayed was a very busy weekend! SOLD OUT! Made it worse! Front desk was not interested in being accommodating to any guest!

Good service

We stayed at the O’Brien during the NIOSA Firsta week. It was a great hotel to view all the festivities!

Decently priced hotel very close to the Riverwalk and Alamo. Comfortable room with good shower and cold AC. Elevator wasn’t working but was fixed by the next morning. Parking garage was next to the hotel. Would stay there again because the price was good for the location.

Will be the hotel I choose everytime I come to San Antonio! Loved how close it was to the riverwalk, didn’t even have to use the car

Great location. Older hotel so we could hear all the noise from the street

Location

Super clean and cute with amazing staff. Sarah was fantastic!!

This was probably the worst horel stay. The best was horrible, the balcony shown all the light possible due to the internal window blinds not blocking the light. The noise outside made it hard to sleep.

Its about location, its near to everywhere.

Wish there were a few healthier options in the lobby fridge and snack bar. Other than that, all was excellent .

Billed as a historic boutique hotel. Nothing boutique about it. Just an old outdated hotel. Decent location and staff were very nice. My wife would never ever stay again.

We’ve stayed here 7 or 8 times and it’s always clean and quiet. No pool or fitness room but with the Riverwalk nearby, you can get miles of walking in and that’s a big part of why we go to San Antonio. Love the balcony area and can’t wait to come back.

Staff were friendly, rooms were clean. However the parking was not so great. I would not recommend leaving your vehicle in the parking garage. My car got infested with ants.

Beautiful, nice place

Did not have additional blankets for use and the room was really cold. Uncomfortable night for sure. Was adjusting the AC but could never get it warm enough for comfort