Courtyard by Marriott San Diego Central

The Highlights: The breakfast service was outstanding. The staff member was incredibly friendly and thoughtfully customized the menu with delicious vegetarian alternatives. The dining area is also fantastic, offering plenty of comfortable, high-quality seating. Opportunities for Improvement: The late-night check-in at 11:30 PM took about 20–30 minutes, suggesting the front desk could use more support during peak night hours. Additionally, the elevators would benefit from a routine maintenance check, as they squeak slightly, the digital floor displays are a bit inaccurate, and the inspection certificate is due for an update.

Overall Ok. Breakfast was not that good.

Gym clean, had what we needed. Restaurant had good food. Maintenance lacking. Doors stuck, hard to open. Closed when should not.

You have to pay for the breakfast but it is cheaper to add it to your reservation than pay for it when you get there.

During my eight-day stay, I was locked out of my room three separate times, requiring repeated trips to the front desk to regain access. This was both frustrating and inconvenient, especially as it occurred multiple times without a permanent resolution. One of the primary reasons I booked this hotel was the buffet breakfast option, which offered the variety I was looking for during an extended stay. However, the buffet was closed for the entire week due to a private event, effectively excluding hotel guests from accessing an amenity that influenced my booking decision. As a result, I was limited to only a few menu options throughout my stay. Additionally, housekeeping services were significantly below expectations. My room was refreshed only once during the entire eight-day stay. I repeatedly had to call for basic necessities such as clean towels and toilet paper, which should have been routinely replenished without requiring multiple requests. Overall, the lack of consistent guest services, limited dining options, and repeated room access issues made for a disappointing experience. I believe these concerns should be addressed to improve the experience for future guests.

There was a large roach on my room. I checked out the next morning 2 days in advance

Everything was good and clean

We had a room right next to the elevator so we had a rather loud experience 😏. Would have loved to have the extra pillows I requested, they would have helped with the noise🤓

The front desk night worker was the worse

Great hotel and I will stay there again. Good breakfast and very clean and safe.

Well

The location is fantastic, very close to everything we wanted to visit, including restaurants, attractions, and shopping areas. It made our trip so much easier and more enjoyable. The room was clean, comfortable, and quiet, and the overall atmosphere of the hotel was great. We truly felt at home during our stay. Thank you to the entire team for making our visit to San Diego such a pleasant experience. We would definitely stay here again and highly recommend this hotel to anyone visiting the area!

It was quick check-in and a nice quiet sleep

Everything was clean and updated. $18 parking/night

Awesome place, clean , family friendly,and receptionist was great.

Clean room, clean property, minimal in terms of amenities (from what I observed). Pool was nice, no hot tub though. Staff were pretty helpful and a lot of good eats on Convoy Street a few minutes drive away.

Super clean!

Very clean room!! Staff was very nice and friendly answered any questions I had. The fire place was perfect since it was too cold for the pool!

The hotel is nice the room was a good size and clean. Parking was also easy. The only downside was the location of our room it was facing the pool (which was a nice view) but from 9pm when we got back in our room until 4am there were people outside of the pool area under a gazebo partying being loud, laughing. We literally couldn’t drown the noise out. When I looked out the window it looked to be a bunch of teenagers with backpacks on. I’m not sure they were even staying at the hotel. Disappointed we couldn’t sleep when we had to leave at 4 am and they were still partying. I wish the staff would have bring paying better attention to the grounds and put a stop to it.

stayed for one night. easy check in, clean property, would stay again

Clean room

Good

There’s only one elevator that operates at a snails pace, I opted to use the stairs instead but if you stay on higher floors be prepared to wait. WiFi also operates at a snails pace, then charge you $5 more for “upgraded speeds”. Parking I feel should be included. The hotel sits in a private lot that has over 100 empty parking spots. Overall I think I will choose to stay somewhere else.

Clean

None Bed needs to be updated

None Bed needs to be updated

The room set up was nice and we loved how we had the option to watch Netflix They put us in the wrong room at first

The room set up was nice and we loved how we had the option to watch Netflix They put us in the wrong room at first

Superb

Room smelled bad, water heater wasnt working for the first hr(no warm water to shower for a bit) Front desk staff was pretty bad(i used to work front desk at a Residence Inn) we would always greet any and all guest , we were never on our phone infront of guest.

Room smelled bad, water heater wasnt working for the first hr(no warm water to shower for a bit) Front desk staff was pretty bad(i used to work front desk at a Residence Inn) we would always greet any and all guest , we were never on our phone infront of guest.

On our first day there, the plumbing broke because one of the rooms had bathtub overflow. We couldn’t take showers and had to go to an event. Mgr offered 25K points. Not a very pleasant stay. The front desk staff needs to be trained on guest service. I called the day we were checking in to let them know we will check in late. I didn’t have my confirmation number. I was told there was no way for them to pull my reservation. I provide my last name but they refused to look it up by our name. The manager was super nice. I don’t think we will ever make another stop at this hotel. Location is great.

Staff was excellent and attentive. Room was clean! Will definitely stay again!

nice

Wish I knew that they don't clean the room every day.

The bed was very uncomfortable and I could not sleep. Also, the hair dryer did not work. It had no power to dry your hair.

Charged a disabled person parking, then reversed the charges, then rewarded charges ($18) for the parking a day after leaving. Illegal to charge a handicapped plate for parking. Hotel staff need to be better for disabled veterans.

Close by to where we were going that night Seemed like all the good rooms were taken

Superb

Close by to where we were going that night Seemed like all the good rooms were taken

Very quiet and clean

Very good

Got in after 9:30 p.m. due to flight delays, but the staff was incredibly nice and helpful. Person at the desk even helped us with directions for somewhere we could eat late supper. The room was wonderfully spacious and clean. Had ZERO issues while there.

The room, under the beds and couch cover very very dirty

The room, under the beds and couch cover very very dirty

Yes everything was fresh nice and clean i live how clean it was

Friendly staff and decent location. Marriott is usually a hit or miss with us, but this location was good.

Exceptional

Superb

Very clean Everything was amazing . And clean , and very nice

Very clean Everything was amazing . And clean , and very nice

The property was ok. Rooms were musty and I expected more of an updated look. Staff was very friendly.

The staff is great!!

Would stay again very family friendly

Room was clean. The bed was terrible, mattress was hard with no support.

Good hotel for price point

Everything was perfect. I would recommend this hotel, and would stay again if in San Diego. Clean room, polite and helpful staff, full bar which was perfect to sit and unwind after fighting traffic on a long trip.

Great staff who checked me. Very clean room and was not disappointed. Gardena me pool area well kept.

I booked this hotel months in advance. I was arriving early redeye time on Saturday morning and had booked for 2 nights (Friday and Saturday). I called Friday to let them know I would be checking in early Saturday morning and just wanted the front desk to know I would be showing up. The front desk lady was distracted was just repeating herself and kept telling me if I do not check in on Friday my room would not be guaranteed. Which again I was confused since I have already paid in full months ago. She said she couldn't help me and transferred me to reservations who also could not help me and advised me to call expedia. Expedia was able to call the front desk and have them leave a note I would arrive Saturday morning. I arrive Saturday morning and they cancelled my reservation as a no show. I was beyond frustrated. The only positive thing was that the manager on duty was nice and was able to fix this and assured me I did what I was supposed to do if I want my room right away and not wait until check in time at 3pm. I doubt I will stay here again after this experience.

Yes

Clean and convenient

The breakfast was fresh and very delicious. This was my second time staying here and it is always very clean.

Good!

The staff in the front was amazing!!

Breakfast was great, it would be nice if there was fruite like strawberry and blueberry available. Main for the little ones. Overall staff was nice and Oscar was pleasant person and very perfessional.

I definitely recommend Courtyard By Marriott San Diego Central

Clean room, great hotel, no complaints

Hot and good breakfast

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Great location, area is very safe, quiet with a great pool area lots of food options near by. Would definitely consider if staying in SD area. Only 15 minutes from downtown.

Everything was smooth and easy, the stuff was very friendly and helpful, great experience, we will definitely go back!

Breakfast was great

Nice little hidden gem. I will have to stay again to try the amenities!

The first room we went in had a really bad smell... so I requested to move to another room and we did. The ice machines weren't working.

The room was a decent size and clean. We enjoyed the breakfast options and love that they have a Starbucks. Check-in and check-out was very easy. My only critique is that they need better insulation between the rooms, especially the ceiling for those heavy footed folks who are staying above you. I also note that there are no restaurants or shopping in walking distance.

The staff at check in was very accommodating with what she can do. The handicap room was given due early morning check in, but the bed had a huge dent which hurt my back. Room service took towels off the floor and hung back up leaving hair that was not mine on one of the towels. Will not be staying again. That fully tattooed bald male was rude and dismissive.

Room is dated and you can hear everything around and above you. All the facilities other than the pool are pretty worn down and dated. Ice machine areas are falling apart due to water damage. Our first night, they also had to shut off the water for the building and water was not usable for the night.

The hotel could use an upgrade. The elevators are old and slow. We had an issue, the refrigerator in our room didn’t work. We told the front desk about it twice. Each time Ty said they would send an engineer right away. The engineer never came. We stayed at this hotel before. I doubt if we will stay there again

Room was clean, but there were issues. Reported a broken hanger on bathroom door: very nice guy came to look at it, said he'd replace it. Two days later, still not fixed. Bathroom not well ventilated - apparently a low flow, while floor system that under- performed. Coffee maker didn't work. Very expensive for an average quality room. And $5 for bottled water in room, $20 for mediocre buffet breakfast and $15 for a Scotch and soda.

The rooms are very spacious and clean. Breakfast was delicious , would love for it to be included when booking the room.

Room was clean and the staff was friendly. There was nothing special about the stay, rooms are not really updated. For the price I did expect a little more and you have to pay for parking which is always a bummer.

Nice gym! Clean room and nice staff!

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Nice clean room and pool fun

Comfortable

I did not go nor see the gym.

Excellent customer service

Everything was good

Good location, family friendly

The service and cleanliness!

Staff was great. Room was clean

Clean, quiet and nice staff

Clean room, polite staff.

Good stay, clean for the most part. Wi-fi was not working so they complimented a wine bottle!

Everyone here is exceptional!

It was really nice and quiet. I never like when there is no vent to turn on for the restroom, no air circulates after someone uses it. But everything was clean and pleasant.

Clean room, great pool!

Was a great hotel that was decorated perfectl.

All is great

The room was clean and it was quiet.

Very helpful and courteous staff

Room was in a good condition, staff was friendly, noisy neighbor with loud TV sound. Maybe TV sound should be regulated to a maximum volume that next door neighbor would not be able to hear.

Room was clean and hygienic. They accommodated late checkout.

Everything was great

The room and the property was very nice! Parking was easy and the freeway is conveniently located close by. The staff was kind. I breakfast and coffee was simple but delicious. It appears they filled in the hot tub so i was disappointed about that. The wifi was fast and free. They offered upgraded wifi for video calls but i found that the free wifi was plenty fast for that. I got a balcony room and it was light, bright, and clean. Overall pretty perfect stay. My only complaint would be the elevators and elevator lobby are fairly run down and janky but the rest of the property is nice.

WiFi never worked even after trying to get the Conceirge to help she said she didn’t know how to get it to work, the coffee shop had such narrow hours? No restaurant, no jacuzzi, asked them to turn on fireplaces in living room area they said they didnt know how to lol. Seemed like not a single staff member worked there more than a day but the rooms were nice.

Easy check in. Very clean and modern lobby and leisure areas! Room was awesome. Clean and comfortable. Staff was very friendly, courteous and helpful.

I had a great stay at the Courtyard Marriott. The room was very clean, comfortable, and well maintained. The customer service really stood out—staff were friendly, professional, and genuinely helpful throughout my stay. The only area that could use improvement is the elevators, which feel a bit outdated and could benefit from an upgrade. Overall, it was a pleasant experience, and I would definitely stay here again.

$18 charges for parking?! And the room smelled horrible.

The room was clean and the staff was nice.

The room was clean as always, friendly staff, breakfast bar with great Starbucks coffee selection, great lounge and bar area - is very inviting. Only wish they had a hot tub to enjoy.

Room is clean but everything is dated. Old AC unit that they had to look at during out stay, toilet lid and seat stick to each other, wall panel/covering was flapping, and when we notified front desk multiple times, they finally had someone looked at it and "fixed" it with 3 blue painters tape to stop it from flapping around. Parking is $18 per night despite it being an open lot around the hotel anyways. Breakfast is additional charge, they have starbucks located in the lobby. The lobby is also dated, along with their elevators. This is a basic hotel, sad to be called a Marriot. Best Western would have been a more solid choice, plus they give complimentary breakfast.

Only the bacon from thw buffet was good. Muffins were cardbaord and tasteless chorizo looked like hamburger meat in eggs and was gross. Im sure they didgo wrong with thw ceriap and oatmel for the kids. Was not worth $20 per person AT ALL statbucks was great

Clean, comfortable room. Polite staff.

Room was okay. Parking spaces plenty but they want to charge to squeeze money out from tourists unnecessarily by threatening towing away after 10pm.

Staff was amazing and very friendly. Room was clean and spacious.

Yes

Clean and staff friendly

The refrigerator needed defrost, when the towels were changed the were just put on the credenza on and the linen was not changed. And there was no hit water at the sink.plus the elevator were out of order.

Our room was very clean and stay was great! Staff was on point.

Elevator was out

Clean place and professional staff!

Enjoying accomadations

My room was fantastic! It was clean and the staff was courteous. They had an excellent breakfast buffet to satisfy all taste. It was close to the event that the family was there to attend.

Perfect, clean room, great staff. Loved our stay. Will definitely stay here each visit to San Diego.

Nice hotel, near Montgomery airport

Amazing staff!

First time staying here and absolutely loved it. The staff was so nice and the rooms were super comfortable and quiet. Room was clean and no outside noise. Would definitely book again.

Everything and everyone else is absolutely perfect! Kindest staff I have ever met!

The wi fi was awful. We couldn't get it resolved. The tv was very slow to unesponsive.

The staff was not very welcoming, the room was clean except the glasses all had a disgusting mildew smell which tells me they are not being cleaned, the bed was comfortable. Overall our stay was just fine. We picked it for its proximity to our plans for the night. Would not be likely stay again.

The room was spotless and the staff over the top courteous.

Rooms were very nice! The staff was so nice and made it a breeze.

Everything was very clean, people were very nice. Room is very nice. Very enjoyable stay.

Rooms nice, clean, comfortable. Had rooms on opposite sides of the hotel due to 2 separate reservations, which was fine. Some kind of bass-type noise (booming) could be heard in both rooms until 2-3am and I had a hard time sleeping. It was Halloween weekend. If you're a deep sleeper, you may be OK.

The stay was ok, hotel clean, bed comfortable. I stayed 2 nights on separate reservations because my husband was in the hospital down the street, a Friday and Saturday night. I stayed at one end of the hotel the first night, the other end the 2nd night. In both rooms I heard the boom-boom sound that I thought was like the bass from music, maybe coming from a bar in the area bouncing off of the surrounding buildings. It was Halloween weekend. I had a hard time sleeping, even with a pillow on my head. I did get up to use the restroom at about 3am, and the sound was gone, both nights. I asked the desk clerk and she said there were no bars near them. I don't know where the noise was coming from, but it's odd I heard it at both ends of the hotel. If you're a heavy sleeper you'll probably be fine.

good to stay

Very loud

Fast ck in

Room was very clean. Staff was friendly.

Excellent

The ac worked well I didn't have breakfast so I don't have a comment for that. Unfortunately the door in our bathroom was broken so we couldn't lock it room 273. Check in was quick and easy and the complimentary water was a nice touch. Overall I give the property a 4 out of 5 only because the bathroom door wasnt working properly.

Clean and nice. Central of everything and near hospital

Great stay very clean and quiet

The hotel was fine, the staff was very courteous and the place was clean, but the WiFi did NOT work at all :(

Was clean and very comfortable. No

Clean room. Easy access. Breakfast Buffett ok.

Very clean and family friendly.

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My second stay at this hotel. It did not disappoint. The room was spacious and comfortable. I will definitely return.

Very friendly. Nice place.

Very clean and it wasn’t a huge building where I could get easily lost. I will be coming back soon!

Wonderful stay

Love the location - stores and restaurants were just 5 minutes from the hotel. Plenty of parking available, and the area was quiet and clean.

Yes

Free tesla charging

The property is a little outdated. They use paint to cover up the blemishes.

Great spot to stay if you want to be close to downtown San Diego without being in the middle of it.

The staff at the front desk, bar area and breakfast attendant was very friendly and polite to include accommodating. We had a small issue with our room and the staff was amazing with understanding and kind. They really made our stay wonderful.

Great location, good price, convenient EV’s charger and greatest staff

Close shopping area, great and comfortable bedding.

Great customer service

Nice Balcony, great air conditioning, shopping nearby

My go to place

Excellent property. Booked last minute. Process was extremely easy and stress free. Checking in was also easy. My room is perfect and very clean. Next trip to San Diego I will be returning to this hotel.

The check in process took 30+ minutes due to some technical issues.

A little noisy. Not within walking distance to restaurants.

I liked the convenient location to the Kaiser San Diego medical center.

Elevators were so slow. And at 2130 kids still swimming in the pool with loud noises. They seem to be having lots of fun. I didn’t mind much since I didn’t have to work the next day. Overall the place was satisfactory.

24/7 staff

Staff was friendly

Staff is really nice and rooms are super nice! Best stay!

Safe area not too far from major tourist areas

Excellent

Very good

Amazing customer service!

Only stayed 2 nights. Rooms are big, but outdated. Staff is great. Spacious lobby. Clean. Wasn’t there long enough to experience the in room service.

The property was decent for the price. Nothing fancy. Pointer for future guests… Not every room has a balcony and they charge $18/day for parking.

Everything else was good

Restroom was not cleaned and paying for parking is not pleasant wen staying at a hotel

The hotel itself is somewhat nice. The food is expensive and mediocre. The Housekeeping staff stole stuff from my room while I was in a conference and management wouldn't handle it. They went as far as putting words in my mouth, protecting their staff. Andrew C. at the front desk is the only person trustworthy. Security is absolutely useless too.

Everything with our room and our stay was good except for our room smelling strongly of sewer the whole time. The odor was coming from the bathroom.

Comfortable room and great service.

Staff was courteous and very helpful.

Service was not very good

Overall the property was very clean and the staff provided great customer service. Staff was friendly and helpful. Great location - close to main attractions & restaurants.

Very nice hotel, great central San Diego location. Seems very safe and the rooms and property was super clean and well maintained. I also enjoyed the Tesla charging stations (brought my Tesla), so that is a huge perk for EV drivers.

The staff and areas were great. Unfortunat

This place is conveniently located near several major freeways!

Property is in a preferred area. Away from typical San Diego tourist attractions. This is more of a business environment. Parking spots are a bit tight, though. Makes it difficult to enter or exit vehicles. Staff is very friendly, courteous, and professional. The breakfast buffet and bistro in the lobby are convenient. Starbucks coffee sold on-site.

Good location

Garbage hotel

The next room to ours very loud people probably very thin or very poor insulation in the walls Room very clean

Restaurants within the hotel. Clean modern rooms and common areas. Nice pool and friendly staff.

The hotel is very clean and the staff are very nice! I like the location as it is located near a lot of fun areas and yummy dining places.

Great

Refused to use the elevator as it bounced and was making loud metallic noises.

Property was great. Staff were very friendly and nice. Property was clean and safe. Check in was fast and the breakfast was great. Hospitality staff went above and beyond with my daughter’s eggs and didn’t make her fill like she was being picky. Overall great experience and plan to stay there again when in San Diego.

Everyone and everything was nice only thing is the elevator was a bit sketchy as well as room key wasn’t really opening the door without putting in a little struggle

The hotel itself is okay. Nothing special certainly for the rates they charge. Parking is an additional $18 per night, parking spaces are too narrowly striped for an average sized car, and they run out of spaces after 11 pm. Lastly, one of the front desk clerks was incredibly rude. Nobody told us that the hotel only provides housekeeping every other day (not something you’d anticipate for over $200/night). When I went to the front desk to ask for trash pick up and fresh towels, the employee said someone would be up in 5 minutes. An hour later, I stopped by again only for him to tell me that I told him the wrong room number; he even wrote it down. Yes, not only did I forget the room number, but even the floor we were staying on. People like this should not be stationed at the reception desk. There are many better choices in the San Diego area. For a Marriott property, their service on this occasion was embarrassing.

Great location! Clean room!

Great location! Clean room!

Awesome

Great. Not a busy area.

Ac didn't work, toilet was having issues. Floors were dirty.

pool & loved the balcony

Good

We needed a walk in shower for a guest limited to a wheelchair and the first room assigned to us did not meet this request. The beds were all TERRIBLE. When I asked the front desk why the mattresses were rock hard, she said it was because there was less support in these rooms since the mattresses needed to be lower for “handicaps”. We left two nights early and stayed elsewhere because of how uncomfortable we were! We were not offered a refund for the last two nights either. My mom, who is wheelchair bound is making a complaint to the ADA regarding her experience as well.

Great for a stay away from the tourist areas

I love this place! It is convenient for me to stay here!

That felt a bit insulting considering we had to deal with all of this.

Clean quiet safe

It was nice

Bathrooms in the room needed to be deep cleaned.

This hotel is in a decent location and central to a lot of San Diego. It is a little over due for a cosmetic refresh, but not dirty or poorly maintained. The biggest gripe I have this that they charge you $18 a night for parking considering there is nothing near this hotel that can be accessed by foot and a car is really your only option to get around this charge is borderline extortion. It’s not like they don’t have a giant parking lot either. Definitely something that should be factored into room cost.

there was a spider and when talking to the front desk, they hung up rudely when conversation was still taking place.

Personnel was efficient and very responsive!!

I liked the overall experience

Really enjoyed the room!

Nice

The hotel was clean but definitely needed maintenance throughout. Room was clean with a nice view but beds were not super comfortable. Hotel bar staff were great. Starbucks lacked a little and the breakfast was not worth $20

Great central location! Clean comfy room. Lots of spots to hang out. Great stay! Super friendly staff too!

Everything was great and I will definitely be staying again.

Great!

Very clean and quiet, would stay here again.

It would have been nice to have a blow dryer in the room. Other then that it was a nice room

Cons : BreakFast Buffet and Parking fee, Elevator

This location was such a disappointment. The toilet seat looked like it was 30 years old. The bathtub had stains! And the carpet looked like it had not been cleaned. I had to put towels on the floor from my bed to the shower. Never again. I love the Marriott brand but avoid this location.

Nice spot

The room was quiet and view was pretty nice but they charge more for parking than other California hotels I stayed at and breakfast was 20$ a person

Fabulous staff and beautiful hotel. I had a mix-up with my reservation (my fault) and the hotel was gracious and accommodating. Nothing had gone right that day except their understanding and working with me to resolve quickly and easily.

Overall, my stay was fine. However, one major issue was regarding the shower. The water temperature would fluctuate, and not consistently stay hot. There were multiple times when I had to stand under the cold water. So that was pretty uncomfortable.

GREAT AND CONFORTABLE ROOMS

nice and quiet clean area

Would stay there again

Modern updated rooms. Would stay again!

I enjoyed how friendly the staff was to answer my questions and how simple the check in process was.

Nice easy stay, wasn't a fan of the $18 a night parking charge that they didn't disclose or let me know about when I checked in.

Good

Easy and fast check in, they have food options at the bar and clean rooms we had a great time we will be back

Amazing staff, room was expertly cleaned. Staff helped at all times. Amazing experince.

Easy & fast check in/out. Received 2 bottle of water when arriving. The room was spacious but the sink for the bathroom was outside the bathroom. It was a bit hard finding parking when we arrived at 11pm. The bed felt old/lumpy. There is a microwave downstairs with paper plates/utensils which was convenient. The room had a little balcony facing the parking lot. Toiletries included bar soap and lotion. Body wash and shampoo/conditioner were in a big bottle.

Very helpful front desk

Nice hotel, very updated. Room was hot when we got inside and we couldn’t change the thermostat. Even after maintenance came to fix it, it never cooled down a ton and this was in winter. Front desk was nice and the price was right. Would consider staying again.

No comment

The staff was friendly and prompt. The area is safe and secure. Overall, it was a pleasant experience.

I liked the decorations of the main hall, maybe some complimentary breakfast would have been great!