Hampton Inn San Diego/Mission Valley

Easy access to San Diego Zoo and the beautiful Mission Beach . The rooms are small , no sofa lounging area. Furniture a bit worn but the beds were comfortable enough. Loved the free parking . There is a $150 deposit required per room which is not listed in the hotel payment description, however.

The lady's that helped me check in was great Yalonda was very rude and judgemental

Breakfast menu was fresh and had healthy options to choose from. Room was clean. Someone at the front desk was not always available and at times it would be a bit of wait before anyone returned to offer help or pay for items taken from the snack "store"

No restaurants near the hotel, staff didn’t know of restaurants or a place to get food.

From the moment I arrived, I never felt comfortable or safe. Throughout my stay, I often felt as though I was being followed around the property, which created an unsettling and uncomfortable atmosphere. As a result, I ended up checking out earlier than planned. The cleanliness of the room was also concerning. The sheets had an unpleasant odor, and I found hair in the bedding, making me question whether the linens had been properly changed and sanitized before my arrival. Overall, the room did not appear as clean as expected. The breakfast options were extremely limited, with very little variety available from day to day. For guests staying multiple nights, this quickly became frustrating and repetitive. To make matters worse, the parking fees were excessively expensive and added significant additional costs to an already disappointing stay. Between the cleanliness concerns, lack of food options, high parking costs, and overall feeling of being unsafe, this was one of the most uncomfortable hotel experiences I have had. I would not stay here again.

Excellent guest service clean and friendly staff and hotel! My kids enjoyed berry waffles

Offered RiCE with egg & saysage

Beds Bathroom Breakfast Television disappointed not Access to movies??? Or all shows??? Pool was heavily used and should have had better cleaned and maintained. Tub in the room needs NO SLIP COATING

The pool was so dirty. The water was brown. You can literally see it from our room.

Great stay

Exceptional

Breakfast

Clean and location Parking fees

Good breakfast, nice gym

When I arrived, the refrigerator was not working. I called the front desk multiple times, but no one answered. I was left on hold for more than 30 minutes, which was extremely frustrating. When I finally spoke with staff and requested either a replacement refrigerator or a different room, I was told that neither option was available. This was especially disappointing since I had a four-night reservation and expected better service and accommodations. Due to these issues, I felt I had no choice but to end my stay after the first night. I only hope the refund process for the remaining nights is handled fairly and without unnecessary difficulty. I expect much better from a Hampton property and hope management addresses these issues to improve future guests' experiences.

Staff were nice

Room carpet is not clean much Room carpet

Exceptional

Very good

Superb

Exceptional

room was very good. breakfast was very good. carpet in food area and lobby were very dirty. they need to be cleaned or replaced.

Great stay, clean facility, great breakfast, and friendly staff.

This hotel is quite simple, but clean and comfy. The breakfast was decent and enjoyed grabbing coffee from the coffee station! The staff is very nice as well. We would consider staying here again. The area is ok, but it is not a walkable at all.

Good location, family-friendly. Value for money.

It was comfortable and clean, breakfast was good, parking was adequate although there was a large fee. There was a parking fee, buying a soda from the vending area was $5 (over charge) and they have an online check in where you could pick rooms which we did because I wanted to be close to my elderly disabled mothers room and when we got there they put us on a different floor. What’s the point of online check in if they don’t use it. Also it’s miles away from any good so location isn’t great.

Good

the floors and walls were dirty and always wet in the lobby.

Great room and services. Definitely stay again

Location was amazing and friendly staff

Good location, near beaches, shopping and Old Town. This is a popular hotel and is usually busy. Breakfast is good with hot selections. Stayed here twice. I probable stay here again when in San Diego.

The acs barely worked

The hotel room is nice and clean. The breakfast is great and lots of choices. The only thing is you have to pay for the parking which is $27 a day.

Superb

Basic hotel, parking is on a hill. They only have room service clean your room every other day. Small breakfast area for large amounts of people. Just an ok hotel

I booked two rooms for my 18 year old son and a couple friends who were running the Rock n Roll Half Marathon. The lady at the front desk refused to let them check in, saying my son had to be 21 to check in to the room. If this is the case, Hampton and Expedia need to update the rules stating that the person checking in must be 18 to the person must be 21. Luckily another nice traveler checked them in under his name, otherwise they would have been out on the street.

Exceptional

Overall average rooms. Bathrooms need updating, doors need to be painted, average breakfast options. Staff was friendly.

Close to everything. Very convenient and it was clean. Enjoyed our stay.

Phone in room not working - otherwise ok

Nice area very convenient to get to Nothing

Breakfast was amazing and locations was perfect Heads up on 27$ a day parking

Disappointing

Breakfast was amazing and locations was perfect Heads up on 27$ a day parking

The coffee is located pretty far from breakfast but all in all a nice stay. Safe, quiet, clean. 3 night stay.

The staff here were absolutely wonderful and very accommodating. However, the overall cleanliness of the hotel was disappointing. The hallways looked like they hadn't been vacuumed in a long time, and there were noticeable fingerprints all over the glass surfaces. Great team, but the property needs better upkeep

The hot water was off in most the rooms, the sink was stopped up, and the toilet broke twice

Exceptional

Location customer service staff availability Volume on television was not working properly

Location customer service staff availability Volume on television was not working properly

For an access “Handicapped” room NO HOT water for shower or sink. Answer, “Yeah, too many rooms they don’t supply water in access rooms.” WHAT! Handicapped & their guest take showers too. Then moved us to another room the next day, did have hot water but not handicapped accessible in the restroom.

For an access “Handicapped” room NO HOT water for shower or sink. Answer, “Yeah, too many rooms they don’t supply water in access rooms.” WHAT! Handicapped & their guest take showers too. Then moved us to another room the next day, did have hot water but not handicapped accessible in the restroom.

Exceptional

Exceptional

The staff at breakfast buffet did an excellent service!!

Très bien

The hotel had to shut off the water supply for 6 hours during the day (10 am to 4 pm) to fix a pipe leak in the lobby. Very inconvenient

Clean room and Breakfast

The room was fine, and the staff was helpful. Didn’t really use much other than the room itself. Was truly annoying to have the water shut off from 10am-4pm both days we were there, though. For most, that may not have been an issue (out sight-seeing or what have you), but we just needed a place to relax after a long week of driving. Things happen, of course, but it made our stay less relaxing than it was supposed to be.

I called the front desk 3 times, waiting an hour in between each call, for a couple extra pillows. Never got extra pillows brought to the room. I decided to go ask at the front desk if I could grab them, she agin said she would have them brought up. 11 pm at night still no pillows. The pool had no towels. People were having to walk to their rooms wet and cold. It was 67 outside. I think the hotel was very understaffed for a 3 day weekend.

The staff was overwhelmed. There was no hot water and no rooms were cleaned. The house keeping staff had left with out finishing there jobs. Had no room ready at my arrival. Front lady was nice,not her fault just everyone else's.

Most of the staff out did the bad ones , Under Construction with plumbing issues should have been informed before allowing booking

Disappointing

This is a great place to stay. I have to stay here several times. I was unlucky and the person must’ve had a dog in the room. This is the first time several years that anything was an issue. It wasn’t bad but you could definitely tell that a dog was in the room.

Exceptional

Their boiler broke and no hot water was available. After a full day at the dusty animal park a hot shower was necessary to sleep. A cold shower didn’t work. Not a good stay.

The shower is terrible you have to accept cold water or hot but very weak flow. Sink is clogged you have to fix it. Towels you have to inform them and they expect you to take the towel to the room.

The stay was hampered due to the fact that work on the hotel water system was being done causing the water to the room’s to be off from 10:00am - 4:00pm on the weekdays and everything would be fully functional on the weekend. We were informed of this upon checking in - and was told that we could cancel and check the area for other accommodations. Upon receiving this news I requested to speak to a manager and was informed that no manager was available and they were not sure when one would be available during our planned stay. As if this wasn’t bad enough, there was no hot water for showers on the weekend. Starting that this was a horrible experience is an understatement.

Very good

Exceptional

The convenience

We checked in at the hotel 5 mins before the pool area was closed. We were looking forward to relaxing in the hot tub after a full day of walking the city but couldn’t enjoy the hot tub.

Breakfast, laundry, and staff

Breakfast was great and the staffs so helpful.

El hotel estaba realizando trabajos de mantenimiento y estábamos sin agua de 10 am a 4 pm y lo único que te decían que te podían considerar es el estacionamiento

I wish I didn’t have to say this, but I’ve been burned by The Hampton Inn two times in the past two months. First by the San Marcos location and now Mission Valley. To start, it would have been nice if the desk person had given us the attached notice when we checked in. I tried to take a shower and there was no hot water. I reported it to the desk person who said that the people in charge of this would be in at 7am. After 7 I checked again and was told that some rooms were having issues with this. So, no shower for me. We were out all day. It was late. Tried the water again, still cold. Desk person acknowledged problem and we changed rooms at 11pm. Finally got hot water. In addition, a homeless person in the pool area knocked on the glass door to be let in. He was denied. Last, late at night I wanted a cup of tea and only caffeinated teas were out and the desk person was unable to replenish the tea supply. This was not a pleasant stay. We have stayed at this location several times since 2024 and it has been great. We ended up asking for a refund and the hotel staff has hopefully made the request for Expedia to look into this. To be continued……

We were not made aware that the hotel was under construction prior to us arriving and that water would be shut off from 9 am - 3 pm during the week. I was promised a 30% discount off the one night we were affected with the 3 of the 5 rooms I booked, but alas this was not provided. Very disappointed with this Hampton. I've stayed in several and this is the worst I've stayed in. Never again. So count this 5x my comments for this hotel.

My fiancé and I just stayed there for his 50th birthday and I actually like the hotel. He had breakfast every morning which made his day because it it was good and had options. The rooms were clean and everything else was pretty cool. I’d stay there again in a heartbeat.

The property was under renovation and the water was shut off from 10am until 4pm! The lobby was dusty with residue from the construction debris. In addition, the room furniture needs to be updated. I should've been made aware of these conditions prior to booking!

At 10:15pm we discovered our room had NO HOT WATER… cold ONLY. The girl at front desk had obviously had a long day as her frustration showed.. but thanked us for our patience. However, she left her shift that night never having done anything about our situation. I called again at 11:00 and the next man on duty arranged for us to move rooms. Security came to trade keys but had the room numbers all mixed up. We did finally get to our new room a short while later. The morning clerk was completely indifferent over the situation. I’ll be reaching out to Hilton. I did not like the fact my card had to be swiped BEFORE keys was given with an ADDITIONAL $50 charge to cover any incidentals we charged.. then it was to be refunded the next morning. Parking was an additional 27$.

It was a typical hotel stay, my only real issue was the “cat pee “ smell from the carpet. Thankful that they allow pets, but the cleaning could be a bit more. (And the water got cut off (at 10am) and we couldn’t take a shower that was wild!

Our room was very dirty and it had bugs inside behind the bed. Our pillow cases and sheets were also smelling . Also our bathroom was not cleaned properly . It was very noisy because of the freeway.

Breakfast was good did not use the laundry

Close to attractions such as old town and seaworld, clean and calm, good breakfast included!

Close to attractions such as old town and seaworld, clean and calm, good breakfast included!

Great Nice

Great Nice

Couldnt believe the $7 bottled water! Room was very clean. Worn furniture and cracks in the bathroom tile.

Clean hotel and room. Friendly and professional staff. Above average complimentary breakfast.

breakfast was ok room was ok parking was ridiculous I don't think I should have paid for parking since they had so many malfunctions. I even missed Mothers day dinner with my kids because we could not use the elevator when we checked in they said that they shut the water off until 4:30 it was off for 4 days of the 6 days we were there, plus they were working on the ceiling at the location of breakfast. plus, the window in our room was broken we could here traffic and all the noise. the elevator was broken also they even had the maintenance guy from Homestead suites next door because they had no one available. they were telling people to go up the stairs, I was on the fifth floor and had a daughter who uses a wheelchair. our Fridge in the room did not get cold. the Front desk staff were rude did not care about the customer. I asked for quarters to wash, and they sent me to the Homestead Next door or told us to go the liquor store down the street. the lady that checked me out said she could not give me a statement I needed to ask booking.com

breakfast was ok room was ok parking was ridiculous I don't think I should have paid for parking since they had so many malfunctions. I even missed Mothers day dinner with my kids because we could not use the elevator when we checked in they said that they shut the water off until 4:30 it was off for 4 days of the 6 days we were there, plus they were working on the ceiling at the location of breakfast. plus, the window in our room was broken we could here traffic and all the noise. the elevator was broken also they even had the maintenance guy from Homestead suites next door because they had no one available. they were telling people to go up the stairs, I was on the fifth floor and had a daughter who uses a wheelchair. our Fridge in the room did not get cold. the Front desk staff were rude did not care about the customer. I asked for quarters to wash, and they sent me to the Homestead Next door or told us to go the liquor store down the street. the lady that checked me out said she could not give me a statement I needed to ask booking.com

Parking fee should have been notified ahead of time clearly to the guests.

Overall a great stay. I would definitely come back. Very clean, nice property, nice amnenitites, and great staff at the front desk and breakfast area. My only complaints would be having to pay for parking when we aren't even downtown (hotel circle) and being able to hear stone feet staying above us, as well as the cleaning staff conversations and laughing in the hall before I was ready to wake up.

The hotel is very well located, and the staff and I mean all that I encountered were friendly and helpful ! The breakfast was very good and they had water and coffee all the time. Very pleased :)

took a star away because I found out ICE contracts with Hilton and I regret to supporting that kind of cruelty

The only negative thing I would say is that the person directly above us was working out from 2 AM to 5:30 AM both nights. When we contacted the desk, they did go upstairs and talk to that person but unfortunately it happened two nights in a row and I was told that they would have somebody on duty just in case it might happen again, but nonetheless it did

Room looked nothing like the pictures. Smelled horrible. Rude staff and also charged me 30 dollars to park in hotel parking lot.

Amazing staff, delicious breakfast. Clean and comfortable rooms. Definitely recommend it!!

Superb

Breakfast was just okay. I was dissatisfied with paying for parking. Most hotel of this size with large outdoor parking lots DO NOT charge for parking. So I will check on that first next time I travel, and for that reason I will not stay at this hotel again. I did not like paying for parking since the hotel had ample outside parking. I felt this was a ripoff and will not stay there again when I travel to San Diego. Also the location right off a major freeway was a turnoff . Even though I was on the 5th floor I could hear cars racing off all night long. They should put in soundproof windows for rooms facing the freeway.

I did not like paying for parking since the hotel had ample outside parking. I felt this was a ripoff and will not stay there again when I travel to San Diego. Also the location right off a major freeway was a turnoff . Even though I was on the 5th floor I could hear cars racing off all night long. They should put in soundproof windows for rooms facing the freeway.

The Manager at the front desk did not warn us about the Water shutoff that was implemented at 10 AM on Wednesday, May 6. When checking in the staff wasn't very inviting and cordial. The hotel clerk that was checking us in was trying to charge me for an additional $100 or more toward the accomodation even though I had already paid for the room in full minus the incidental deposit. She wasn't very apologetic for her mistakes and didn't inform me of how much longer it would take. The breakfast staff nor the hotel front desk staff wasn't very transgender friendly.

Yes

The staff were very uninvolved. They were doing the bare minimum. No friendly personality.

The staff was friendly.

Ok

Exceptional

Disappointing from when we first walked into the hotel and found construction and plastic sheathing up all over the lobby area and the noise of their efforts The free breakfast was mediocre and then suprised at check out that we were charged $28 parking fee.....which was not clesrly listed on Expedia without digging to find it.

Yes

Bad

Everything was excellent except the ice machine was not working on the second floor, and there was a leak on the lobby’s ceiling.

Spacious rooms, clean, friendly staff, great breakfast. Parking is $30 a night☹️ $15 for handicap. 24 hour coffee...

Location, always stay but not as comfortable as other times Roach in my room, pillow cases had black marks on them & forgot to take pics , curtains didn’t stay shut , dryer in washroom left clothes damp, fridge in room did not keep cream cheese cold had to throw cheese . Not sure if bed bugs but me and husband have been itching pas couple days thought maybe just weather or something, got home still was itching . And two doors down at night neighbor was screaming top of voice and kept getting g louder .

Biggest complaint flow the $27/night parking fee. For what? There's no businesses nearby, it's a row of hotels. No reason to charge that much for a place that I need a car to drive to. I won't stay here again for that reason. It feels predatory. I'm done with being nickeled and domed everywhere I go. Parking should be included in the room rate.

Exceptional

Bed was not comfortable

Nice breakfast- it saved us money. We stayed 3 different times in 8 days. The staff was always kind to us We were greeted every time we walked into the hotel.

Dresser drawer wouldn't close. There was ample parking on site, but was charged for parking which I thought was rather shoddy.

Clean and staff was very helpful

The bathroom sink its slowly draining the staff never clean our room when we are away even when we don’t put DND signs up

Breakfast was passable but nothing special. Little change from one morning to the next.

goog location, clean, breakfast is good, will change menu, new dishes in my 3 days

Close to everything. Parking.

Close to everything. Parking.

This place was amazing! The front desk staff were friendly and helpful. There was always water available as soon as you walked into the lobby and the water with orange slices was delicious! The gym was great, small but had all the necessities. Breakfast buffet was delicious every morning and I loved the spacious amount of seating they had. My room was comfortable and clean.

Good

The room was spacious enough for our family and felt well taken care of. Everything was smooth and easy, and we were able to relax and enjoy our time, which is always the goal. The only small drawbacks were that they only had one crib available, which was a bit tricky since we’re traveling with twin toddlers under three. Also, breakfast options were somewhat limited for gluten-free needs, so that required a little extra planning on our end. Overall, a great stay and a solid 4 stars. With just a couple small improvements, it would easily be a five-star experience!

Excellent

Very good

Delicious breakfast

breakfast was far better than expected Overall nice hotel, some improvements could be made, but nice. Charging me $200 for incidentals and $27 for nightly parking seemed excessive. What incidentals exactly? You don't have a restaurant, or room service, just again seemed excessive. Folio was not issued as requested with company name trying to figure it out on the phone rn bathroom shower head was broken, some cleanliness issues in bathroom walls (stains). main issue for me was the bed and pillows. Bed was too soft, but ok, that's preference. Pillows were very, very thin leading to neck discomfort. Charging me $200 for incidentals and $27 for nightly parking seemed excessive. What incidentals exactly? You don't have a restaurant, or room service, just again seemed excessive. Folio was not issued as requested with company name trying to figure it out on the phone rn

Clean, refreshing, everything was excellent

Breakfast had a variety of options each day

I did not like the property The location was sketchy The pool was dirty Their was a weird smell in the room Front desk staff was inhospitable House cleaning was rude

I did not like the property The location was sketchy The pool was dirty Their was a weird smell in the room Front desk staff was inhospitable House cleaning was rude

Exceptional

Clean

The location and breakfast is great but the value for all the above isn't so much.

Good accommodations. highway noise even with air conditioning on. Parking fee was not added onto booking so came as a shock. Overall just ok.

We stay at this Hampton Inn quite regularly. It has become our go to when in San Diego. It’s clean, convenient, breakfast is good and staff is friendly.

Breakfast was good. Coffee was great. Staff was very friendly.

Exceptional

Superb

Exceptional

Clean room, friendly staff, easy parking. Beds could be more comfortable.

Good

Exceptional

The room feels comfortable . Parking was a little challenging each time I was there.

Easy to get to downtown via uber. Staff courteous and smiled every time I was in lobby Nothing that really stands out. Some things in room could be updated. No vent in bathroom but I propped door open and was fine.

Friendly staff, great breakfast with lots of variety.

Great location

Yolanda at the front desk was very kind and friendly. When we asked about a good Mexican restaurant she recommended one close by and even gave us a coupon for a free hors d’oeuvres. The breakfast s were pretty good for so many guests. We did enjoy the 24 hy coffee bar.

Breakfast could be better, hallways needed cleaning, room walls and furniture had bad scratches, bathroom sink was clogged drained very slowly.

Breakfast is good. However, a lady and her child was knocking at our door on the 2nd night and Said” Please let us in.” I said, “No I’m sorry”. The lady continued to knock at our door waking up my husband. My husband tried to look into the peephole and noted the lady and her child still outside. I called front desk, at first not answering and after 3 calls finally answered. I told her about the lady. She said she called someone to check and said nobody was there anymore. I went to front desk feeling afraid and not secured and no assurance was given to us. Instead she dismissed my concern. We also got 2 leaflets from restaurants slipped under our door. How can delivery man go up to the hotel rooms? Is the place secured? What if they are pretending to be delivery men? The lady said they are really allowed to go up the floors to slip leaflets. What about the security of the guests?

Not much to do at a walking distance and the hotel has the water turn off 1/2 days during our stay.

Hotel was very clean good breakfast and staff was super helpful. Would definitely stay again!

The location is excellent, it’s about 15mins drive to the airport, Sea world, and Midway museum. A lot of food options in about 12 mins. The swimming pool is very clean and very easy to reach from the room to there. Free breakfast a lot of option. Hot/cool water ready for 24 hours. Self-serve laundry room. You need to have $4 for wash $4 for dry so better be prepared $8 quarters coins for each load. Worth for the price. N/A

The hallway and general condition of the room was not good. The breakfast however was really good. that made a difference to an otherwise not so great stay. Staff were super helpful in other areas, we needed coins for laundry and they went out of their way but going to the nextdoor Homewood suites to help get us the change.

Bathroom needs a vent fan as it gets stuffy , the toilets need some attention

Location Bed bugs, Dirty sheets, old chipped and ripped furniture. Breakfast was disgusting.

I love the breakfast in the morning and the friendliness of those who worked in the breakfast area keeping the food warm and coming

Breakfast was not good.

The public areas, gym and pool were nice and updated but the room felt a little worn and had a weird, musty smell. The bathroom was particularly dated. I was annoyed that the “self parking” advertised was actually paid parking despite no valet, no security. The only good thing about the breakfast was the fresh waffle option. Terrible coffee. For the price of the stay, I definitely expected a bit better.

Clean room and comfortable beds. Breakfast was great!

When it came to the condition and cleanliness of the hotel, I would say the room was clean in some areas, but some surfaces such as the doors and table were sticky and did not seem properly cleaned. The bathroom door also had crayon marks and grease on it, which I was able to clean myself with wipes we had brought. Overall, the hotel seems like it could use some updates. For the price of our one-night stay, I expected the room and overall condition of the hotel to be better maintained.

The parking fee didn’t agree with

All went well. I have sent a letter to the manager about our service. The only problem we had was that the lighting at the mirror in the bathroom was very dim; a light fixture is needed in the bathroom in addition to lighting which is there.

The staff was friendly and very thorough, overall atmosphere was warm and inviting Noisy bathroom facilities, had an issue with the TV 1st night, technician resolved next morning

good

Clean room

was not aware of parking fees, on our 2nd day they had to do major water leak repair that had shut off water to the rooms from 11 am to 6pm also it would be nice to have full info on their policy in cleaning the rooms. They only clean rooms every other day had to request towels and had to empty our own trash from the room

yes

Great

Excellent services staff bery friendly, clean, the breakfast was delicious. They have coffee, hot coco and tea available 24/7 at the lobby.

Always clean and most important quiet. At least by my experience. Staff is friendly and breakfast is good but get there early.

The outside looks really nice but the inside, the rooms specifically were extremely outdated, some with a terrible smell of humidity. Location not so great, parking fee way too much and the rooms were outdated (old furniture)

I didnt go near the pool. But it looked nice. It was very accommodating to us and our new dog. We never left him alone in the room because we went all the places where dogs are welcomed. We love San Diego.

The ventilation systems in the bathrooms of each room needs to be updated or fixed because you can see where excess moisture has damaged the walls and doors which makes the space a little unappealing and leaves a possibility for mold.

The hotel was conveniently located and had ample parking. The staff was very friendly, and the room was clean. While we were there, it was very quiet on our floor, which was appreciated. The beds were decent. The cooling/heating unit was a bit fussy - it seemed we were either too cold or too hot at times. The free breakfast was a perk and was decent.

Great location with enough sites and clean

Breakfasts were excellent! The fact that when we arrived, with a reservation for a king bed room, that we were told that it wasn’t available because other guests had chosen to stay longer. When they did find a room, it was next to the ice machine.

Our stay was excellent. Traveled with family

Perfect

Room was clean

The staff the pool and how clean everything was! My daughter loved the breakfast!! N/A

Staff very friendly, very accommodating super nice smiling welcoming checkout was nice and smooth. Will return.

No complaints

Staff was friendly and breakfast was good. Property is pet friendly and their fee is less than most in the area but the room they put us in kinda sucked for what we were charged. The bathroom fan didn’t work so it made the room feel humid and the wallpaper In The bathroom was peeling, door frame rusting through the paint and the tub drain kept backing up. I’ve stayed in cheaper hotels with nicer rooms.

Love this hotel, close to everything, my family enjoys it very much

We did not know there was an airport shuttle. The bathroom needs updating. There is no fan and low water pressure. Staff was friendly overall.

Muy buen hotel

I found 2 long black hairs on our towels which definitely could not have been ours. Breakfast was good. We didn't use the pool. The room was quieter than I expected.

Great breakfast and staff.

Clean room although it’s looking a little worn (bathtub, chipped bathroom tile and some of the furniture is peeling in both our room and in the breakfast seating area) Every encounter with the staff was great. Outdoor pool and seating were nice).

Great experience

Was an excellent location, rooms were wonderful as was the breakfast

Clean room

Staff was very friendly

Clean, quite rooms, nice stay over all. Would stay at this hotel again

staff—overall a great stay!

Exactly what you need and nothing more.

.

You can hear the freeway traffic. Breakfast was okay. No bananas in the breakfast room.

Overnight parking fees where not in a clearly visible place on the reservation

Staff was very nice and helpful. The property could use some TLC. The chair cushions were old and grimy, and the faux leather was peeling in the rooms and in the lobby. The bathroom mirror in the room had corrosion, and the desk and dresser were severely chipped. However, the beds were clean and it was quiet during our stay. We were also not very fond of the daily parking fee, as it felt a little high.

the room carpet old and look dirty, the bathroom sink stopper was stuck 3/4 the way closed, the food at breakfast was cold and greasy all three days, they charge 27 dollars a day for parking.

Good

Room was perfect. Hotel is in convenient location for San Diego Civic Theater and beaches. However, parking is tight and someone dented my truck.

Great breakfast and clean room. Hotel is next to the freeway so it was a bit noisy at night.

Good breakfast and clean rooms. Helpful staff.

But the facility is quite nice otherwise and staff is great, really good complementary breakfast.

The staff was great, the room was clean and the breakfast was very good. My only complaint is the sound of traffic going by, it was somewhat loud for a light sleeper like me.

The room needs an entire refresh. Lumpy mattress, side chair upholstery frayed, desk chair wobbly. Housekeeping never replaced the black washcloth for removing makeup or left the packaged makeup removers. Breakfast area stools have peeling upholstery. The front desk staff was friendly and good ambassadors for your brand.

Everything was great. Not a fan of their parking fee!

Room was average- beds were comfy and clean! Breakfast was great and they changed up the food choices daily

Ok

clean room nice breakfast

Room was okay. The sink didn't drain and the shower had rust running down the walls. We were asked at check-in how often we wanted the room cleaned and we requested daily. That didn't happen until I asked about it and even then it wasn't noted and I had to ask again. There were quite a few homeless in the area who were hanging around the building late in the evenings and early in the mornings.

Clean rooms, friendly staff.

Clean

The front desk employee was not pleasant

None

Easy and friendly check in process. Quiet room on top floor. Three waffle makers at breakfast with two options of batter among other offerings and lots of room for sitting- so much more room than most hotels.

Very friendly and nice staff

Very nice hotel in a great location. Close to everything. The breakfast was good. The rooms are a little dated but were just fine. Staff was great. I would stay here again.

Room was clean and nice, Good TV program selection for free

Hotel charged us $27 per night for parking separate to the reservation. On top of that , it was so congested that there was no parking available one night and ended up parking next door .

Amazing staff

The staff members were consistently positive and exuded hospitality. I observed many interactions many with several guests over my four day stay. They were consistent in warm and professional interactions. Well done!

easy check in and great breakfast in the morning!

There was a huge deposit of feces left in the toilet upon my arrival

Clean room

Very professional and friendly staff. Great breakfast! Gym was perfect as well.

The room was amazing. The staff was phenomenal. The cleanliness of this hotel was SPOT ON!! Only negative thing is i wish they would have disclosed the parking fee of $27 dollars a night.

The breakfast

Very clean in all areas and very friendly and helpful staff. Close to everything. Would stay again.

Rooms were very clean and the beds were comfy.

great experience . i would recommend this stay for everyone who travel for business or family

quick check in good staff

The hotel was good, but the parking was expensive. The only option was on street parking, which was a bit sketchy in the neighborhood.

Staff

Clean rooms polite staff

The staff was fabulous. Our flight arrived early in the morning. They let us leave our bags at the hotel while we went sightseeing until check-in, and even let us have breakfast before heading out.All of them were pleasant.

Room perfect! The service was so kind and helpful

Staff was courteous. Room was ok, but run down. Rust around the bathroom doorframe from poor ventilation. Beds were uncomfortable and the pillows were as well. Lobby furniture was old and worn which did not give a good impression of the hotel. Breakfast was ok, nothing great.

Check in was great quick and smooth.

It was okay room were little old by breakfast was really good. Nice pool , lobby and gym area

great staff! very clean

Very pleased with the clean room, amenities and staff. Breakfast was excellent and it saved me some time from having to go somewhere else. the location was also great. Having free parking would have made it 5 stars for me.

Staff/front desk reception friendly. Welcoming reception area. Good breakfast selection. Not happy about daily parking fee due to public access and signage stating hotel not responsible for break-ins or thieves.

Location is great for San Diego zoo. Staff was kind,

Clean, secured safe and close to everything

The hotel was just average. No dining options available on property and the cleanliness wasn’t what it should have been. Also bedding and bed uncomfortable and towels felt like sandpaper.

Room

I originally booked this room because I was looking for a hotel that had a shuttle to the airport and that was one of the filters I selected and when I checked in, there was no shuttle service. I was put in a room where the pool/hot tub was right out side the window and early in the morning there were kids screaming and yelling from the cold water that sounded loud enough to be in my room. I was also right by the elevator and could hear people talking and then there must have been some activity going on in the room above me because it sounded like there were people jumping off the bed onto the floor and running across the room.... so, it was not the quietest or most relaxing stay, but it did the job and I called for an uber to take me to the airport the next day. I don't believe I would stay again.

Disappointed that we didn’t see an all in price with the million resort fees that California adds on. Also surprised with the cost of parking at our hotel, I would like to be able to know that from looking at the hotel on your website. And apparently you don’t get any room service the first two nights which I think is tacky. Overall spent way more than advertised price and got way less service than usual.

Courteous staff, clean amenities always replenished

Hotel was clean and staff was amazing. Definitely will be staying here again. Breakfast was fantastic

My sister and I stayed at this hotel. We found that the room was very clean and the mattress es were very comfortable. The breakfast was excellent. Loved the coffee bar!

Furniture was old and rotten. They charge wifi, parking.

I chose this property specifically because it advertised electric vehicle charging for guests. Unfortunately, there was only one functioning charger for the entire hotel, and my car wasn’t charged when I needed to leave for LA in the morning. I was also disappointed by how loud the hallways were. While I understand the hotel can’t control guest behavior, the lack of soundproofing made it feel like the hallway noise was inside the room and made it impossible to sleep after 7 AM.

Awesome service, really close to places too, recommend

It was a great place to stay. However, the room cleaning service is every other day (unless you ask for it I guess). We stayed for 2 days, but the room was never cleaned, which I am not sure is a trend in the hotel industry now.

Room clean. Courteous staff. Window open in room on check in with no screen. Bathroom door would not stay open- needs adjustment. Overall pleasant accommodation

Staff was very kind. Breakfast was better than average. Outdoor space was nice. Location worked great for our needs. Wouldn’t go back though- we all got bites from bed bugs :(

R

Ramon was easy to deal with.

The room & hallway were so neglected as far as very aged furniture, unkept hallway, baseboard falling off, and found pill on floor The breakfast good & thr staff were great

The staff was friendly and efficient, we checked in quickly and parked close to the entrance. ($26 for parking is steep.) Our room was spacious and clean, I loved the bed and the bedding was very nice. A few signs of wear and tear on the furniture, but very comfortable overall. I took a bubble bath, which was heavenly…lots of hot water. The hot tub looked inviting, but I wanted privacy. Breakfast was delicious. Lots of choices, and everything was fresh. I had a cheese omelette, sausage, and yogurt. The eating area was comfy. Nice chairs and big dining room. I like strong coffee, and you won’t find that here. We would definitely return to this nice hotel.

Great location close to the 8 freeway. Tip : ask for a room opposite the freeway. The amenities are good and the staff was very nice.

Breakfast was good overall, but one day no option for eggs without meat. Our room was above pool which was very loud, but thankfully pool hours ended at 10pm. However opened early so at 6am we were woke by people talking in the hot tub. Snack tray was a nice surprise, so many snacks and great options for all. Overall clean hotel. Walls in stairwell were stained and dirty. Staff was friendly and helpful with all requests.

Breakfast is good

Everything was ready, check in was quick, easy and Dennis cared about making our stay perfect.

Only reason I gave it a 3 star is because the front desk lady at time of checkout was not very polite with me and with another costumer in front of me.

Great breakfast-comfortable rooms-helpful staff-great location for events

Clean

The staff at the property were great. I had checked in early via the Hilton app and had chosen my room. Upon arrival, they told me that the occupants had decided to extend so that room was no longer available. They put us in another room that had a body odor stench so bad, we could not stay in it. The front desk didn't hesitate to find another room which told me that this is not an uncommon occurence. What bothered me is that when I asked a housekeeper down the hall for air freshener, she claimed she had none and dismissed me when I tried to ask further questions. When I went down to the front desk, they were calling to someone on their radio stating that that room needed air freshener. That didn't make me feel good about the housekeeping staff. We've stayed at this location 3 years in a row now. One improvement they've made here is putting in automatic coffee machines versus the big urns. You get fresh coffee each time. Breakfast is still crazy - there are tons of families staying here during this time so there isn't much space to find a table. I can't fault the property for that - it's the nature of the time of year and the fact that they offer a free breakfast. You just have to be patient if you want waffles. The rooms are clean and fairly spacious. You do have to pay a ridiculously high parking price - $26 is too high for this area but I know this is a revenue generator for CA. Just consider that cost when comparing other properties.

Good hotel. Clean. Elevator’s issue.

Work place, meetin place, seimming pool, convenience shop, delicious and high quality breakfasts, Keeping all places very neat and clean.

Free parking-less chaos at breakfast-needed more food and more seating. Dead plants in the lobby-only one elevator out of 3 was working

Hotel lobby and Pool beautiful! Room was not to clean sink would clog up. They would work in other rooms date and night making to much noise. Only one elevator works and they had 3 more. The wait for them was horrible. Your better off taking the stairs. We found cups from previous people that stayed in back of the bed.

Housekeep never cleaned our room. (4 nights) Breakfast to crowded in such a small space that we gave up after the first morning. It also just wasn’t good. Don’t recommend.

Desayuno variado

Clean room and great staff.

...

Everything was great.

The room was clean- breakfast super busy so did not bother- walls thin, heard everything alllllll night….

Clean room, Good breakfast and close to all attractions

Clean room , nice staff

location is convenient to San Diego zoo, Sea World, and downtown. hotel is fairly clean and staff members are nice. Parking is not complimentary, but breakfast is and pretty good.

Bathroom was dirty

Conveniently located and clean

A nice hotel overall and great location. The key challenge is that they allow pets in the hotel, which creats an odor all over the place.

great!!!

There was a huge roach in the tub. The carpet was very sticky. The man who delivered our towels was very rude. The only thing that was nice was the friendly lady who helped us during the breakfast time.

Our room was very clean and very quiet. Waffle irons had some problems; the batter disintegrated while being cooked. More interesting choices of food would be appreciated!

Great customer service

The breakfast was good. The rooms are not clean and doesn’t have proper ventilation.

We have stayed at this property at least 6 times in the last few years. We like the staff and the location for convenience sake but the hotel itself needs an update. The furniture is visibly worn and the rooms are getting old. Smelly room.

It was awesome.

Foods are fresh and good

The breakfast was surprisingly great with carnitas in addition to eggs, sausage, waffles, bagels, etc. The furniture in the rooms is very old, and in the case of the sofa and chairs in my room, totally threadbare. The tub also could've used replacing. It would've been nice if the one elevator wasn't out of service for the three days I was there, but the employees claimed they didn't know. Nevertheless, the location and price are great.

Heated pool. Breakfast included rice was which was a tasty surprise. Staff was great

Stayed three nights. Only one out of three elevators worked in the first two days. And most of items were out at 9am in the breakfast the first day, which should be ended at 10am.

Everything- food, ambiance, and cleanliness

Clean

Hotel staff work hard to keep the place tidy, clean and refreshed

Very nice place.

Checking in was easy and friendly staff.

locations. However there are 2 iss, the mini ref

Breakfast was poor with a long line for toaster (only 1) Poor selection

Room spotless staff very pleasant. Breakfast good vaule

They charge $27 for parking Breakfast just ok

Comfortable stay!

Clean, comfortable, and a very polite staff.

Staff was very efficient and polite. Very pleasant stay.

Room clean and staff very friendly

It’s clean, respectful staff

We visit SeaWorld, very convenient from the hotel. In general, we will come back to the hotel.

Clean room, easy check in and friendly staff. I would stay again.

Clean

The staff was nice, the breakfast was ok. And the room was basic

Great service

Hotel was very clean and the staff was very friendly

Courteous staff and very clean rooms.

We were not told we would be paying $26 a day for parking until we arrived. We had to ask for a hair dryer, a second roll of toilet paper, Kleenex, and when we showered the shampoo was empty. We were told the designated smoking area was out past the swimming pool however the doors were locked until 10am. No ashtray of any kind was provided.

Great value

You need to thank your staff and guests by replacing the worn and torn upholstered furniture!!

Room was clean,buffet bkfast was good,staff were friendly & helpful!

The staff wasn't great. The furniture was run-down. The plugs on the dressers didn't work. The ottoman at the foot of the bed had most of its vinyl ripped off, giving the room a trashy feel. The furniture in the lobby and dining area was excessively worn, with vinyl peeling from all the chairs and couches, making the entire hotel look tacky. The coffee was not in the eating area, which was unfortunate.

clean room

Room was great. Staff are nice. Everything was nice

Room was spotless n clean

Hotel needs refresh. Sofas and chairs in the lobby are showing signs of wear, tearing and dirty. Staff very nice.

The room was nice and clean, perfect when traveling with kids. The hotel has a pool, jacuzzi, outdoor and in door lounge areas, a gym, and daily free breakfast. I will come back and stay again.

Breakfast is nice simple food - don’t expect healthy

An annoying and terrible situation. The fire alarm activated on 11/28/25 at approximately 4:20 am, and we subsequently determined that it was a false alarm.

Next morning, the desk clerk yolanda was very rude and seemed irritated when asked a question. She didn't want to be bothered.

Spacious and clean rooms, helpful staff

Daily housekeeping, clean but room furniture is a bit worn

My family and I been going to road trips for the past 13 years, in the many places we have stay we have never had to pay pot parking in the property we’re staying. They are many options out there, don’t stay in one of this places that charge extra for parking.

A

Thank you!

Breakfast was good. There was no exhaust fan in the bathroom being next to the freeway it was noisy at night overall it was good

Very mid for the price

Great place to stay

The following day, yolanda at the front desk was very rude, spoke with a bad tone. We just had a question about entering the pool and she rudly said "get in line, and wait"!!!

My family and I just stayed for the past 3 days for Thanksgiving. Upon check in the front desk agent was nice and walked me thru what I needed. If the rating was on kindness and the breakfast I would give it 5 stars. Unfortunately if it was rated fully rated on the room I would give it a 1. The room sucked if I was put it bluntly. It was dirty and dusty. We had a cigarette burn in the curtains. We had to plug in the air conditioner. We had an awful smell that lingered. I’m not sure if they put us in a room that is just for people with dogs because we did bring our pug. The bathroom was the cleanest space in the room. I’m such a non confrontational person that I didn’t say anything because we were strictly using the room to sleep and eat breakfast since my family lives in town. We did have a random fire alarm in the middle of the night where everyone self evacuated with no further explanation text or email after. Anyways we still made the best of it and enjoyed our Thanksgiving with our family in town.

Room was in great condition, very spacious, staff was very good

Everything ok

The room was very comfortable and clean. The lobby was spacious and the staff welcoming. I really enjoyed my stay here. I only have a few complaints. Loved the breakfast but did not enjoy the flimsy paper plates, plasticware and paper cups. it is environmentally wastful to use so many disposable items, not to mention just unpleasant to eat and drink from. The coffee was not very good. Also the parking spaces were so narrow that I could not comfortably get in and out of my car. One morning had to get in from the passenger side which was a challenge due to back problems. I understand this is a national chain and you're probably never going to do away with the disposable breakfast service items, but please consider what your decisions are doing to the planet. This will affect my decision going forward about whether to stay at Hampton Inn. I dont want to end this review without mentioning you're outstanding and friendly staff. Hampton is doing something right to foster a staff that truly makes guests feel welcome and appreciated.

The water temperature in the shower was Luke warm. All of the interior of the hotel had a musty smell.

The room condition was fine, staff was great the location was the issue a bit sketch and sketchy people outside all times.

Great staff great room great experience

Hotel facilities, breakfast and service were good, but very unhappy about the parking charge of $26 per night. That was outrageous.

Staff was super accommodating and understanding and needless to say very kind and patient.

The property was spotless and the rooms were very clean. The staff was incredibly helpful and welcoming, and the breakfast was absolutely delicious.

Everything was perfect

Nice

Parking is tight

Great location

The condition of the room was not the worst but also not the greatest.

Yes just waiting on my return deposit

Hotel furnishings and carpet due for a refresh.

Great location, with great amenities and staff.

Pool and hot tub area are a nice place to hang out. Room was ok, a little worn. Location is convenient.

Check in was easy. Staff was helpful. Entire property was very clean. Would come back again

I would stay here again, the kids loved it.

Clean rooms plenty of towels comfortable beds

Yes and Yes

Parking should be complimentary

The staff was especially friendly and courteous!💐🙏

The only thing I didn’t like was that they charge extra for parking.

Best coffee machine 😃

Na

The breakfast was great. The main issue was the shower. The water didn’t get very hot and the water pressure was terrible. Overall, the stay was average.

The EV charging parking slots were occupied by a jeep and a car, both non-EVs, thus preventing me from charging my Tesla EV. Hilton/Hampton Inn management should do something more to ensure those parking slots be really reserved to EV clients. The clerk at the check-in counter cannot do anything to help us. I look at this EV charging capabilities as a factor when booking so I’m disappointed this happened. Hoping you can do something to correct this. Thank you. JTA 25Oct25

Would highly recommend 👌

Dennis at the front desk was jus fantastic! He was so helpful and efficient…great customer service! Best ive had so far from many hotels

Clean and homey facilities and atmosphere. My daughter and I had an enjoyable stay!

Everything was great with the exception of the shower head it sucked badly.

We requested a place to workf from home and was told the board room is at a per hour charge.. so that was a let down.. had to work from the laundey room for 8 hours.. not nice..the staff wasnt helpful

Loved it.

I will never stay here again

Staff were super helpful & friendly. Yolanda was wonderful & I appreciated her sense of humour!

Great customer service and breakfast!

Great staff Yolanda is a great team

I didn't appreciate how the photos look online versus in person. It's very deceiving. It's obvious the property is old and there have been some upgrades, but the furniture is cracked and peeled, the rooms are smaller than advertised, again, just very deceiving. The location of the property was convenient for what we traveled for.

Sometimes transients enter the property but are escorted off immediately.

Efficient staff

Short stay, so really didn’t use anything

Highly recommend, could not be happier.

Was good :)

Room was not up to par from previous visits, bathroom had slow draining shower and sink

Location at Mission Bay made it very convenient.

clean rooms. nice breakfast options (needs more bacon)

The food was staff and front desk had no personality when they are employed in hospitality. We are paying customers that when we cant have access to ie. Ice cause its on a different floor or not working and we are fending for ourselves is not the service we are paying for. Out of waffle batter no juice, things are empty and they don't respond to you when you ask them. As if they are bothered by your request, for the price we pay that pays their take home and corporate linings your pockets this is not okay, its hard ro be out these my with my children and have no dresh water no ice is room temp and no one willing to help? Pleaee reflect the price vs the experience in regards that wouod be fair r

5th time going back and always having a great time

Breakfast was fine. Hotel was by noisy feeeway. Clean room. Friendly staff.

Hotel was decent.

Nice room and breakfast. The staff were nice

Very clean hotel and feel very safe.

Very clean

Clean room and

Area on 4th floor by elevators could have used some vacuuming and attention. I found it to be less up to par this time then in February, which is why I rated Good vs. Excellent

Cool

The bathroom some of the furniture could use some dusting. Shower head in the bathroom was broken.

Front desk agent Brianna was friendly and helpful. Pool was nice. Room was clean

Y

Breakfast options were really good

Excellent breakfast

The whole area around the hotels in that area was unkept, dead and trash y.

We stayed 11 days and had an excellent time! Grandkids loved the pool and hot tub. Breakfast was great

Convenient location. Buffet breakfast was good.

Breakfast was very good and convenient..staff was very polite and helpful..would stay here again...

Clean

I have stayed before and everyone is very helpful and very nice.

Excellent Hotel location and staff. Clean room. Good breakfast. But $26.00 dollars per day for parking little excessive.

Staff was helpful and professional. Access to shopping is easy from this location.

Also many of the tables had items on them. We couldn’t tell if people were still there or left behind items, until we were sitting for a while.

Very pleasant stay. Will be back.

It's next to an abandoned property but other than that, it's fine!

Have stayed previously… some areas looked a bit run down and not as clean as in years past. The front desk and housekeeping staff were very helpful. The breakfast wasn’t quite as good - the oatmeal was watered down- and they kept running out of it. Whole milk should be an option in addition to 2%!!!

Very friendly staff for check in! Beautiful property, felt very safe. Really nice pool and hot tub area. Room felt very spacious. Loved the continental breakfast. This must be a popular spot for sports teams though because a few high school soccer and baseball teams were staying there. I’m glad they have a good place to stay, though I would’ve rather not stayed at the same time as so many teen boys because they left the pool area a mess and also made it difficult for the staff to keep up with breakfast items. Parking is a little more expensive than other hotels I found in this area of San Diego, but parking is still tight and fills up fast. My only complaint about the room is that the fridge automatically turns off after 2 hours and you have to keep turning it back on, and there’s no tiny freezer in it. I have ice packs for medical supplies, and I had to keep covering them with ice in the ice bucket because the fridge barely worked and had no freezer. Also there’s no fan or ventilation for the shower, so we had to shower with the bathroom door open. But these are minor issues compared to most hotels! Overall we enjoyed our stay and would come back.

The property was clean, comfortable and quiet. The staff were nice. Dennis at the front desk check in, was nice and informative. Yes I would stay here again considering this was my first time staying at the Hampton inn

Hotel needs at least a good cleaning if not a rehab. The common area is filthy.

My family and I stayed at the hotel for 2 nights and everything was fine. We appreciate the breakfast and the facilities.

One complaint - The thermostat kept resetting to 85 degrees no matter how many times I set it to 72. The increased temperature woke me up most every night.

Nice

Great experience

It is ok for a few nights

Its lounge is huge and breakfast is great I love its 24 hours supply of coffee and cold drinking water Please be alert on its parking charge I rate high on its cleanliness and comfort atmosphere The friendly staffs and outdoor hot tub are wonderful I would like to recommend this hotel.

Very friendly and helpful.

2nd time staying here in last 2 months love how everything is close by from restaurants entertainment and adventures will definitely book again in the future.

Breakfast area was nasty

Staff was not friendly at all the breakfast was not ideal aria is with a lot of police activities

And beyond on everything

The nearby bus took us to Old Town, and we could catch a bus or trolley anywhere from there.

n/a

Very clean, nice pool area, friendly and professional staff

One area that could use improvement is the fitness center. While it was nice that the hotel offered a gym, the space was fairly limited with only basic equipment. Adding more variety such as free weights, a few additional machines, or a larger workout area would make a big difference for guests who want to maintain their fitness routine while traveling. Overall, this was a positive stay and I would recommend the hotel, especially for its cleanliness and excellent staff. With a more fully equipped gym, it could be an even better experience.

👍

Great breakfast

The staff was very nice the breakfast was excellent and clean rooms and bathrooms fresh clean I would recommend this stay

We stayed in a lot of uncomfortable hotels lately but this hotel has been one of the best experiences. Room is very clean and provides everything you need and staffing is very friendly and polite. Would definitely stay here again my next visit to San Diego.

I didn’t like at all the room is old, the air conditioner smells, the furnitures are mess up, and you still have to pay 25$ per night to park overnight. The hotel is already bad.

It was very clean and quiet it. The rooms were so nice.

cozy environment, family friendly

I like this property because even though it’s getting a little old, the downstairs area is very nice and I feel very safe here. The staff is wonderful. It is very convenient to wherever you are going in San Diego.

We stayed for a week. With our service dog. Everyone was super friendly and our room was clean.

Dennis, at the front desk was wonderful. I had called to request rooms next to each other and he took care of that and remembered my name and conversation. Easy and efficient.

Only downside was there was the parking fee.

Everything was great

The property is in a great location with good amenities. Parking is a little much but other than that it was a good stay.

I got locked out of the room 2x . The lock has to be reset

The hotel was very noisy because of tournaments and we had to pay for parking. That was not disclosed until we arrived

We stayed here at the beginning and end of our trip. The first unit was lovely and clean, new, and quiet (top floor). It did overlook an empty abandoned lot. The second time our room had some visible wear and tear and overlooked a nicer “courtyard Marriott” lot. We still loved the hotel for our needs and price. The staff was friendly and helpful always. The breakfast is basic but good, again, for the price not to be beat. They need some new cushions outside (missing many from the fire pit chairs), but overall a nice hotel for the value.

It was very comforting to stay there for two days. Hotel staff was servicing, breakfast options were ok, pool area was good, very clean. I booked this place because is convenient to go to sea world and its in mission valley.

Staff was awful did not help at all. Room was horrible outlets didnt work. Water pressure wanst good. Our room was not on time and lied on expedia website. On top of that they charged me 50.00 for patking which does not say they tell u when u check in so i was not happy i was upset. As well as no.cart to move luggaes. Was so supset. Outside neighbor hotel was horrible . Parking lot was scary. Pool was not clean slippery people falling uneven pavement

We did not feel welcomed when we arrived. We walked in the door and were not even acknowledged let alone welcomed by the front desk staff. They were helping a couple of other guests check in, but then continued to ignore us while they both worked on their co.puters for several minutes before finally saying a word to us. Breakfast was also a little disappointing as they did not keep it stocked well enough to last through the breakfast service.

Overall the hotel it’s nice. Just the room it’s small

We could hear the noise from the busy freeway

It was hard to get good service! The front desk was not a happy place!

The room was ok…we needed a place to sleep for the night and if that’s all you need this is right for you. I paid for what I thought had a decent rating but was disappointed in what we got. The shower was so gross we had to actually wear slides in the shower. The shower walls were filthy and the drain had so much gunk and slime. The bathroom floor had dirt in it from last person. The lock for the door was crusty and gross. The pool and sitting area are really pretty though.

This place is clean and very convenient for the price, friendly staff and a decent breakfast would stay here again.

After our first night stay, we woke up to find bed bugs on the bed and bites on our bodies. We were completely horrified and disgusted. I called the front desk to speak to the manager. She was not in. The front desk clerk worked on getting us a new room. The room wasn’t available right of way. We asked for the main manager Elizabeth to call me. Left several voice messages, text messages and messages with the front desk. She never contacted us. We were moved to a new room later that day. We were told that our original room had been sprayed down. The next day, Cristina (one of the other managers) provided us with quarters and detergent to do our laundry. She was kind, helpful and apologetic for what had occurred. However, the property manager Elizabeth never contacted us. We prepaid for the room and are still waiting to get reimbursed. We will never stay at this property or recommend it to anyone.

Everything was great except why we have to pay for parking.

Really accommodative. Plenty of towels, fresh cucumber water, jacuzzi

Good value and excellent location

Very nice and clean property. Very close to major highways, the beach, and attractions. I would stay again in the future.

Great staff, easy check in

Hotel was located in a convenient location to shops and businesses. Breakfast was decent and room was clean. I think the only negative for me is that the parking fees per night comes out to about the same cost of the room (which is ridiculous).

It was a pleasant stay. Clean room. Breakfast was great. One thing I would say would be the lobby where we check-in… we sat at the tables waiting for the check-in and the tables were dirty. About 3-4 tables so we just stood off to the side.

Will be returning in the future

The stay was great continental breakfast was great just didn't like the fact that I didn't know that I had to pay nightly for parking after already booking the hotel stay.

It was a cozy and atmospheric hotel.

I wouldn’t stay at this property on a weekend again. It was quite chaotic with many families not necessarily actively supervising their children at the breakfast buffet or pool facilities. Also, during the hottest part of the day, the pool is completely shaded making it pretty chilly. If it’s super hot, I’m sure that wouldn’t matter, but SD is rarely super hot.

It was ok

Staff was not helpful and rude. Room had a weird smell and was in overall poor condition.

I reserved 2 queen beds and when I checked in they gave me a 1 king room with a cot for 4 people. I am very unhappy.

Great

Outside was run down and dirty. For the price to park and stay lots of improvements could be made.

.

We were standing in front of our room for 1 hour because the card keys weren’t working and the receptionist insisted that they worked. It happened that the engineer told us the doors would often get jammed. We needed some sleep before our early morning flight and it was terribly frustrating to be in front of our assigned room with all our luggage unable to get in.

Cool

It was amazing, I love that we can communicate through text msg and everything i needed was delivered FAST!!

like location, cleaness