Kensington Park Hotel

Easy place to stay and enjoy Union Square

Exceptional

Good

Exceptional

Super location, good bed linen (proper duvet with covers Inattentive staff, next to no service, no breakfast at the premises

Great location Very overpriced

This place was lovely, as others have said it was "old fashioned" but in the best way- nice furnishings, plenty of space, comfy bed, old fashioned tub and shower but good water pressure, and gorgeous lobby and free coffee. Really a great value in SF.

El hotel es comdo y esta en una buena ubicacion, centrico, cerca de restaurantes y square plaza, el staff es servicial, las instalaciones estan en buenas condiciones, ya que es un hotel antiguo pero es bonito y todo funciona correctamente. Es conveniente para una estadia corta.

This is my second stay at this hotel. I love the location and its perfect for the prefect get away for city nights and entertainment. I'll be back!!!! No, Access to ice machine on the floor and no bottled water in the fridge.

Very good

Very good

Very good

Exceptional

Location is great, bed was super comfy It is a tired property, needing investment.

Good hotel , well located

Very good

Loved it, great location, close to Bart.

Exceptional

It’s character - especially the hotel lobby No guest laundry. No early check-in or checkout unless additional fees are paid.

Thoroughly enjoyed my stay in...

Hotel is in the middle of center. During the vocation we walk through any place we want. Also, extremely nice and kind hotel employees made our stay comfortable

Location was great. Dated furnishings in room.

Clean, close to everything. NA

I stayed here as a solo female and the area around the hotel is not the greatest. I took an Uber from the airport but otherwise I walked which is ok during the day but I would be reluctant to do this at night. Be aware of this, but the hotel itself is great

Nice staff- cool history! Pretty quiet. Bartender is cute 😏

Clean, centrally located, amazing staff!

We liked the hotel and its location and the amenities.

Excellent location on Union Square. It is an older hotel but I like that.

NIce hotel but it’s pretty dated

The staff is kind and always willing to help. I enjoyed my stay and felt safe all the time.

I have stayed at the Kensington Park Hotel many times, and have always been pleased with the accommodations and the staff.The hotel is right on Union Square, within walking distance to shopping, Chinatown, North Beach and more. This time, I arrived approximately two hours before check-in time, and was so happy that I was able to check into my room early. It was very clean and well-appointed. The front desk staff and valet were very helpful. I enjoyed having the fancy water dispenser - with many kinds of water for water bottles - in the lobby. I will definitely stay here again!

Staff was extremely courteous - and answered all of our questions with a smile!

Room was very clean, staff very courteous and helpful. Hotel is also part of the Elks Lodge which was interesting.

Location is fantastic. The room was clean but dated. The sinks are far from standard, about 1-2 feet shorter than they should be. Very odd to have a sing reach maybe mid thigh (I’m 6’). Room was quite warm despite it being cool outside because the heater puts a great deal of heat into the closet which poured through the door. Window opened only 6” but cooled it enough for this time of year. Breakfast is coffee and tea (in 10oz cups) and individually packaged madeleine cookies. There is an Elks lodge and a theater in the building.

This hotel is so bad. Manager is shocking, reception people are useless. Just a bad experience

Good bed, friendly and efficient staff. Old hotel but well maintained. Great location (except a bit noisy at night if window is open). Thank you.

No room temp regulation

The shower water was cold and I repeatedly told the front desk. They told me the maintenance was going to fix it, but they never did. The lady doing the night shift at the front desk was rude, just telling me that there was nothing she could do. I will definitely avoid this hotel in the future.

There was no air conditioning and the room was warm and very stuffy. There was a ceiling fan but it was still very warm and we traveled in January. The rooms were also very tight/small and close together.

There’s great restaurants in the area

Great location right by Union Square. San Francisco Playhouse puts on fabulous theater in the same building. Very convenient.

Yes

Excellent

Convenient to everything.

Very nice hotel! Clean, well maintained. Excellent place to stay if you are seeing a show at the PlayHouse.

Everything was good and nice

Great staff

It is a pretty old hotel, but it definitely makes up for it with the inexpensive rooms. The water temperature fluctuates a little bit, but you can get used to it. If your window is facing the side of another building, it can actually get noisy with the howling wind. The hotel has an awesome water-filling station for your reusable water bottles in the lobby for hotel guests. You can get flavored waters or even waters with electrolytes, vitamins, etc. Other than that, the room is cleaned pretty well. Also, Manfred, at the front desk in the mornings, is very nice.

Afternoon/ evening front desk person wasn't easy to communicate with. Room itself was comfortable but could use newer windows for sound proofing and insulation. Heating system was not sufficient enough during cold weather. Bathroom needs grab bars in shower!

The room was a little small as it is an antique hotel. Great location and great service. The heater in my room didn't work & maintenance engineer was gone for the day, so they brought me a space heater that worked fine.

All good and close to everything!

Room services are on alternate days. Basics such as toothpastes and toothbrushes have to be requested separately. This is unusual in other parts of the world such as Asia.

It’s a 100 year old hotel with great character. Room was very roomy for a downtown location and would highly recommend it. Staff were super friendly as well.

Overall is good

Outstanding Hotel and great staff

We really enjoyed our stay at this charming historic hotel in San Francisco. The location is perfect—just steps away from Union Square—yet the room was quiet and peaceful. We stayed on the 11th floor and had a great experience. The lobby seating area was cozy and welcoming, and the front desk staff were very professional and attentive. We especially appreciated the complimentary coffee service from 7:00 to 10:30—it was excellent! The building itself is one hundred years old and beautifully maintained, full of character and charm. We would definitely stay here again.

I have stayed here several times and it’s always been a great experience

Hotel was old and quaint. In the centre of everything and very easy to walk to most tourist places. Lots of entertainment and live shows around.

Really nice spot right in the heart of Union Square. Super comfortable king size bed, hotel was quiet. Free coffee in the morning and water throughout the day. Very nice gentlemen at the front desk, including Manfred, who is a gem of a man!

Perfect location. Quiet and comfy room. Friendly staff

Going to contact their corporate office to let them know how bad it was

!

Clean and comfortable rooms. A perfect place to stay when attending a performance at the SF Playhouse.

I absolutely adored this hotel! From the gorgeous lobby to the nostalgic elevators and the friendly staff, I would absolutely book it again if I ever visited San Francisco in the future. Our room was a little small so we couldn't get pass each other between the bed and the desk which was a little annoying, and there wasn't anywhere to put your toiletries - but the overall experience more than made up for the minor inconvenience. Thank you for the complimentary morning coffee and Sherry! We had a wonderful time.

Very nice stay in heart of SF... we attended a show at the SF Playhouse, which is in the same building as the hotel. Could not have been more convenient! Also had a great dinner at Fino Italian Restaurant just down the street.

Great staff perfect location

Well located in Union Square. The rooms are nice and both the bed and bedding are very comfortable. The room smells a bit musty, but other than that we had a nice stay.

No AC, not in description.

y

The key cards kept demagnetizing multiple times every day even though they were alone in my pocket so we were always locked out. There are no public lobby restrooms, so one time the attendant was helping me get rekeyed and then stopped to answer the phone and left me there for over 10 minutes. I had to leave to use the restroom in the restaurant next door. The 2 elevators are wildly slow, and service people also ride in them with giant towel bins and mops, so you wait. On our last day, I had to extend our stay due to plan changes. Checkout was at 11, our keys shut off at 10. When we asked to rekey AGAIN, the attendant insisted on checking us out, then checking us back in, and us paying immediately. He said, "You pay now or no key." My husband had to use the restroom so I asked if I could pay after he got the key first, and he said no. This is INSANE. So you wait for the elevator for 5-10 minutes, you get to your room, key doesn't work, wait for the elevator for another 5-10 minutes, then go wait in line to rekey....unbelievable. At this point you are better off going anywhere else. We used the bathroom in the room only a few times because we were always locked out. Also, I didn't appreciate the insinuation that we were somehow going to skip out on paying - you have my credit card on file!!! Overall, the service was poor and lacked any human kindness or professionalism.

This place appealed to me because of the antique look . I did not like the valet service , very slow ! And check in staff also not knowledgeable and slow .

Cool older hotel. 100 years old in fact. The rooms are in good shape and the property is clean. Location is very good and adjacent to Union Square ample shopping and plenty of good resturants.

It is a lovely old hotel, very well maintained, just the rooms are small but very clean. The area around the hotel is great, shops, coffee shops, china town is near. We enjoy very much our stay there

The rooms were a bit dated but beds were comfy. Coffee was not palatable . Ula Mediterranean restaurant is next door and has delicious food and drink offerings, even offering a discount to hotel guests!

Friendly staff, nice r

Classic Lobby

Lovely stay. Super convenient location. Comfy beds!! Thanks for a great stay

The hotel is a charming 1920’s vintage. The room was very clean and the mattress and bedding very comfortable. The shower was strong with lots of hot water and good washing products. Staff was accommodating. Breakfast is cookies and weak coffee.

Wonderful hotel loved the architecture beautiful wood comfortable bed !

Great service! Nice staff clean rooms. Will be back.

Very friendly staff, small but clean rooms. Always a delight staying at the KP hotel.

Enjoyed the water cooler in the lobby!

Enjoyed our stay. Older property but room was clean and comfortable. Staff was friendly and made our stay delightful!

Clean attentive

Great location

Very quaint hotel, clean, friendly & helpful employees. Great location

We had an excellent stay. It’s an older, charming hotel, a block from Union Square and 4 blocks from Powell Street BART station. Staff were very pleasant and helpful. There’s free coffee in the lobby in the morning, a free glass of sherry in the evening, and a machine that dispenses free cold water (sparkling or still, flavored or plain) to fill your water bottle.

Relatively Affordable basic hotel in an old moderately maintained architecturally interesting building very close to Union square. Staff and room were good but not fancy.

Very old and quaint hotel. Great bed and sheets!!!! USB ports didn’t all work. Vaket returning car took an hour and there was an altercation right at desk with staff. Refund was minimal. Great location and normally okay place for eventing

The hotel was fine but what I found outrageous is that they wanted to charge me $50 for early check in. I’ve stayed at many hotels and usually they just say we don’t have any room ready but if one is available we’ll text you and let you know.

Older historic Hotel with an amazing central location on Union Square Easy walk to China Town and transportation

Great place to stay, walking distance from a lot of places and easy access to public transportation, also super clean and all the staff super nice, if you have time for to the theater in the second floor, they have great plays! Vi will definitely stay here again!

Nicely decorated cozy room. Surprisingly quiet. Beautiful entry and historic architectural design details.

Amazing stay! Would recommend to anyone visiting SFO. Must stay here!

Very accommodating area for stores, food transportation. Ease of access to all surrounding area.

Location was good, elks lodge was nice, good food & cheap drinks. The first room we had the heater wouldn’t shut off so we had to sleep with the window open and a fan on to blow out the hot air.We moved to another room which wasn’t as nice but the heater was OK.

The Kensington Park Hotel is a well-kept-up older hotel. It has a theater for live performances, especially plays, on its second floor by one of the area's most-awarded groups of actors. I went to a performance, and the acting quality was excellent. The hotel has not installed air conditioning in its rooms, but the ceiling fan kept my room comfortable, if a bit breezy. The hotel is across the street from an early morning bus pick-up for tours to Yosemite Park which is why I stayed there. The nearby luxury hotels were all booked-up and expensive. This hotel is quite near downtown San Francisco's main square so there is good shopping and nearby restaurants. The area seemed safe and nice when I was there.

Nice hotel in a great area. Perfect for a comfortable and well located stay.

Very nice! Great staff.

This trip was booked for an employee who ended up having a heart condition leading to a procedure which required him to miss the trip. We reached out to the hotel 5 days prior to the reservation through hotels.com and the hotel directly regarding a partial or full refund. The hotel management we spoke to were rude, dismissive, and kept repeating the same incorrect information. They would tell us to contact someone else who would return our calls. We have stayed here for years, and that did not matter to them. We will not be using their hotel again.

I checked in a bit early because I had an early evening wedding to get ready for. When I checked in they said it would be a "small fee" for early check-in even though my room was already ready. I didn't really have a choice so I agreed (but I did not ask for the cost). I took a shower in the afternoon and the water was cold but I had to shower to get ready. I was running late so didn't say anything. I tried to take a shower the next morning and it was too cold to even get in. I reported that to the front desk when I checked out. That did not seem at all surprising to the front desk person. I asked if there was anything they could do to compensate for the lack of hot water and was told the manager does not make approve adjustments for those types of complaints. They did not even waive the early check-in fee which ended up being $50! I don't consider that a small fee. Overall, quite disappointed that there was no attempt to compensate me for what should have been a non-negotiable in a hotel room.

I thought it was highly overpriced for what was supplied, not even a bottle of water in the room. The position was good and it was clean but that is about all that was positive. I would not stay there again at that price.

We saw a play inside the hotel at the SF Playhouse and it was fun to stay over night in the same venue as the play. The lobby is vintage SF and pleasant. There was only one working elevator and it was old and slow, so there were lines that took awhile to get up and own from our floor. Our room was clean but very small. There was nobody else on our floor, so it was quiet. But we wondered why we were given such a small room considering no other guests were up there. It was in a separate little nook, and seemed like half a room. Even the sink in our bathroom was oddly short (it would be good for someone less than 5ft tall). When we went down to the lobby for complementary coffee/tea and madeleines, almost nothing remained at 0915am. I did get a trickle of coffee, but no more hot water for tea and no madeleines remained. Empty containers. Overall a "meh" experience. We will not stay there again, but we will keep seeing plays there.

This property its very good

room was small but clean.

Included a theater (stage production), intricate etchings in lobby ceiling.

Great location. Excellent service. Clean.

This hotel has the feeling of a throwback in time, something like a murder mystery setting mixed with old-time charm.

An ideal location .. close to Union Square, Chinatown, Embarcadero, restaurants, block from Powell cable car. The room was comfortable and staff responsive to queries. This is an older hotel and some areas are showing their age. We considered it part of the charm. Immediate area was relatively safe but, as in any big city, stay vigilant and know the areas to stay clear of. We would stay again!

I like the old world charm, but the property is a bit dated and it’s amenities

The young man check out was not friendly I asked a few questions and he just looked at me and never said a word. Maybe he is not a morning person. Didn’t catch his name. I do enjoy the room size and super comfy bed I fall and stay asleep like the summer of third grade. Ms.D

Relaxing music in the lobby to enjoy a hot drink before heading out in the morning was a nice touch. The old-time decor was charming. I've never spent any time in hotel lobbies, but this was a comfortable place to gather with our group in the mornings. The concierge was very polite, friendly and responsive.

I enjoyed my brief stay at the Kensington Park Hotel. The location close to Union Square is very nice and convenient. The hotel is in a historic building that I found charming.

Convenient location. Old world charm, room was quiet and comfortable. Front desk staff were courteous and professional. Appreciated the Bevi water options.

Nearby so many things. Shops, transportation and restaurants

Thank you for the Hospitality 😊

Great location with a helpful staff.

Excellent staff, Adam and the rest of the staff were super attentive, helpful and absolutely a pleasure to interact with. The people from the Elks Lodge are a great group as well. Definitely staying again.

The hotel is primarily an Elks Club facility with several floors of commercial hotel. It is an old building, and the rooms are small or at least feel cramped, with very limited drawer space for your clothes. No ice machines on the floors ("for safety"), so you have to take your ice bucket to the front desk and then they insist that it be delivered to your room (for a tip). The staff is excellent and helpful. The management strongly recommends that you not ask for maid service ("for the environment"). Biggest drawback for me was the weak water pressure and burning or lukewarm water in the showers (plenty of cold water!). Great location; however, just steps off of Union Square. Close to Powell Street and public transportation. For all of my whining about minor issues, I would stay here again as it is well-located, quiet and affordable.

I booked thru hotels.com. I booked Friday thru Sunday I paid the amount on there for the e days. No where do the promote that you have to pay 60 to 80 to park a day. So I checked out Saturday due to an emergency during check out they wanted my card so I can pay the valet which is fine. I get my car setting up navigation and I get a notification that is was charged an extra $300. After I already paid before arriving just a bad exp

Its very quirky we loved its decor and the staff were wonderful location was brill too

I booked this property because i was attending an event at the August Hall, one block away from hotel. Hotel has a nice look to it, most definitely will stay here again.

Adorable place!!! So much history!!! Love it!! Close to everything!! Don’t miss this flavor of San Francisco!!

The room was clean. The service was very good. It was reasonably priced and in a great location.

They are so strict with the check out time, and only one elevator working, had to wait for more than 5 minutes twice that morning, I requested 20 minutes for check out, after a 4 day stay!!!!

Was in a perfect spot from union square

This was the most amazing property. All of the staff were really great - especially Amy!! Would stay here again for sure.

It was by far different as shown in the listing. Old, dirty and noisy.

The hotel was good, happy with it mostly. Pretty old and dated room, climate control needs to be better. Protesters outside very early each morning. Not the motels fault but not great. Generally a good motel I would stay again.

The hotel has a unique lobby, it’s welcoming. The staff are friendly and welcoming.The coffee and biscuits are nice in the morning in the lobby. It’s close to union square, walkable to fisherman’s wharf, but you have to consider the steep hills,china town is walkable.

I had fond memories of this place from years back, and decided to give it another go.The place is OK, and the staff is fine. Parking is outrageously expensive. Pro Tip: Park yourself in the structure around the corner - it’s about half off the valet price. Disturbingly, Expedia double billed me for this stay, and the KPH manager is working with them to refuse a refund to me, even though the double billing isn’t my fault. Stay somewhere else if you can. And use Orbitz.

Cute hotel. Don’t miss a look down the spiral staircase!

Staff were friendly snd courteous. Its very convenient to walk around restaurant, theaters and parking garages. It is also reasonably priced for the room..it was very loud and the windows are soundproof, that we can hear the protesters down the street early in the morning. They provide free mandalines, biscottis and coffee and hot chocolate by the lobby for free. Room was clean and spacious for me and my husband. The hotel was little bit old, i think they should change the head boards, sliding doors in the shower and probably make the beds more softer or comfortable. We will definitely come back to this hotel.

nice 2 day stay. A bit dated but very comfortable.

The staff was very helpful. I didn't like the noise from the hotel strikers. It was numbing and went on and on--I was in a front room and I couldn't hear myself think think for almost three hours on Wednesday morning and again the next morning.

Old but nice hotel. Very friendly and helpful staff. Noisy because the neighboring hotel chain workers were loudly on strike. Good value for the money.

Right down the street from Union Square and all the shops and dining one could want or need, this location was perfect for our plan to ‘walk the city’. Everything was in walking distance. The Powell cable car runs half a block away and many your busses left right across the street. Friendly staff, clean room, historical and charming hotel. Zero issues and would stay here again.

A comfortable, cozy stay in a great location. We could walk to the theater, great restaurants, and shopping.

Excellent location and friendly staff

Property is conveniently located. Very clean and very nice staff.

Should state there is no AC before booking.

Very spacious and comfortable room. Appreciated Coffee, tea and cookies in the morning and cold water. Hotel very well situated. However no A/C but fan on ceiling did the job. Highly recommended.

A great place to stay; you cannot ask for a better location.

Great location, comfortable accommodations, convenient to dining

We stayed here for the last 8 nights and it was lovely. Great location for getting just about anywhere in the city, the staff (especially Adam!!!) were lovely and the hotel itself is charming. It shares space with the Elks Club and a Playhouse which was fun for the atmosphere and the interesting people coming and going. My partner and I took full advantage of the free sherry in the evenings when getting back from long days of exploring. There is a free water machine in the lobby to refill your bottles, which was also handy. Only criticism I would have would be that one elevator was out the whole visit which made for some long waits. Thank you again, and we miss you already, Adam!!!

The hotel has inexperienced staff that are rude. I booked a room up for my associate for three days and she was not aware that the check out day was today and so she didn’t take her stuff out of the room. The staff insinuated that she was trying to be sneaky and have a room for free. Now, how would that be possible? She just was unaware that the room was not booked for one other night. We wanted to add another night but the staff was so unfriendly and insulting. We had to check out immediately.

Picked this hotel because it had parking according to the description. And this is very crucial for downtown San Francisco. Parking is exclusively valet that cost extra. Which we obviously payed. Other then that very nice hotel and the restaurant where we had brunch was really good.

good

Easily the best hotel in the city!

Classic hotel I've always wanted to stay at . Will return one day .

Great location. The San Francisco Playhouse theater group is in the same building so this is an excellent place for out of towners who want to enjoy a show. We've seen three of them now, all very enjoyable.

This is a jewel of a hotel, perfectly situated right at Union Square. We loved the classic decor, and couldn’t believe the fact that we could see a live musical right inside the hotel, the SF Playhouse! Everyone at the front desk was gracious and helpful.

This is a great location for staying near union square. I was worried that we would need air conditioning but staying in June , never needed it once. I would stay here again.