Kimpton Brice Hotel by IHG

Entertainment in the hotel restaurant most nights. Will definitely stay again.

A/c Vents leaking water on your head in the restaurant. General rehab overhaul needed to refresh this location.

Front desk at check in and restaurant staff were not very helpful or attentive. First room had no bedcovers on beds, no safe, no extending mirror by vanity, loose knobs on wardrobe and a non working refrigerator. Moved rooms and safe was still not working. Overall the rooms need a deep cleaning while common areas seemed in better shape. Coffee and wine/happy hour in lobby were a nice touch with a cheerful employee. They did accommodate a 1 hour extended checkout with no problem.

So much fun and good feeling Liked it all!

One of our favorite hotels in Savannah. Easy walking to shopping, dining and city parks. We sometimes travel with two small dogs and this hotel is pet friendly.

Everything!

I really enjoyed the Saturday morning yoga. Mahogany did a great job

we loved the hotel excellent we had an excellent room window to the beautiful central patio the pool looby and restaurant and publi excellent the carpet in the hallway first floor some stains and

The rooms were great and it was a great location- walking distance to the historic areas. The staff at the front desk was very helpful. The courtyard outside was the perfect area to sit and have a drink after walking around all day. Our only issue was the wait time in the restaurant. i would still go back and recommend the hotel.

There was water damage and water from rain while we were there. The front desk was unorganized and basically there were few if any amenities. It felt like a motel.

Very good

Great for those with pets. Can have dinner with Fido, on a very nice patio - full dinner service. Lovely Park across the roadway - excellent for walking your pet.

Location and dog friendly Facilities need work. Majority of staff did not speak to us. Restaurant food was terrible.

Everything with Hotel was great. The Valet is a little delayed just be mindful. Also someone attempted to break into my car over night..

Mostly, I liked this hotel. It's pretty well appointed with things like nice towels, but I used up the provided shower gel the first morning, and despite leaving the empty bottle in plain sight, it was never refilled during my four-day stay. The helpfulness/friendliness of the front desk staff was hit or miss, although everyone on the valet parking staff was exceptional. The restaurant has largely negative reviews online so I didn't eat dinner there, which would have been convenient, but breakfast was okay. Housekeeping was fine but didn't do an exceptional job--kept moving the wastebasket I had placed in a more convenient location, didn't clean residue from dinner off the glass-topped desk where I ate, didn't fully replace supplies like toilet paper--things like that. However, it's a great location and was quiet despite being dog friendly and on a busy street. Would stay there again, but only at the right price.

I wish there were more stars because they would get it. I love a good boutique hotel! The service was phenomenal. The staff knows the area well and was able to direct me to some good food places. The outside courtyard is relaxing, I was able to eat out there and even jump on a few emails from my laptop. The room was very clean and the hotel as a whole smells amazing!!!

Its location. It is pet friendly with no fees. The happy Hour. We have stayed at the Brice over the years and found that this time the furniture in the rooms is looking worn out. The rooms need to be refreshed.

Loved the room and the pool area!! Very clean, everyone was friendly and super helpful.

We did not end up staying at the hotel so three is really nothing I can comment on here. I suppose all I can really say is the location is good. TLDR: This was one of the worst experiences I have had at a hotel. AVOID We didn't arrive at the hotel until around 10:30 PM, after a long day of travel. We checked in and went to our room only to find that the key card/lock did not work. I went back down to the lobby twice to have new cards issued, it still did not work. The front desk attendant said she had called maintenance and directed us to go wait outside the room (she never offered to come try the lock herself). After waiting another 15 minutes, I went back down to the front desk only for her to say she had no idea when maintenance would be able to come look. We asked if there were any other rooms available. This is when another front desk attendant (maybe manager?) took over. While she was looking, the original employee helping us started scrolling instagram in plain view. We were informed there were no other room available (even though there were options showing on the website) and opted to just cancel. Thankfully we were able to book a room quickly at the AC Hotel nearby and had a great experience there.

We had such a wonderful experience at the Kimpton Brice Savannah with our Bernese Mountain dog. The hotel is dog friendly and it made our experience even better. The room was clean and the bed was very comfortable. The food at the restaurant was delicious and very friendly to people with dietary restrictions. The location is great - we walked everywhere and our dog enjoyed the surrounding parks. We Will definitely stay here again.

The hotel has a wonderful atmosphere. The rooms are cozy and spotless. The staff is very friendly, polite, and eager to make sure guests have a pleasant stay. When we requested a shower stool for my mom, the maintenance worker who delivered it was very kind to her and made sure she was okay. The housekeeping staff was also excellent.

Check-in at 9:40pm set the tone perfectly. The front desk staff appeared to be operating in a state somewhere between exhaustion and confusion, mumbling instructions that were largely unintelligible. After a long day of travel, deciphering cryptic hotel riddles was not really on our agenda. The room itself was remarkably basic for the price. The shower and toilet were separated, while a tiny sink appeared to have been assigned responsibility for every other washing-related activity. The overall condition of the hotel felt tired and poorly maintained. Breakfast service was perhaps the most fascinating aspect of the stay. The staff worked with the frantic energy of people trying to compensate for a management team that had disappeared years ago. The same person made coffees, took orders, fetched food from the kitchen, processed bills, and seemingly kept t

Unfortunately, the valet service provided by PMC was a significant disappointment. As a former manager for PMC, I am very familiar with the company’s policies, training standards, and service expectations. When we arrived, the valet attendant simply stood at the podium and shouted, “Are you checking in?” There was no greeting, no door assistance, no welcoming attitude, and no effort to provide the level of service PMC typically expects from its employees. For a service costing over $50 per night, I would expect at least the basics: opening doors, greeting guests, and providing a friendly, professional first impression. Instead, it felt like we were doing everything ourselves. The hotel staff exceeded expectations, but the valet experience was far below both PMC’s standards and what guests should reasonably expect for the price.

The air conditioner in the room did not work properly.

Location, Pool. and friendly and helpful staff The air conditioner in the room did not work properly.

If you have a dog, this is a good place to stay.

The hotel is a nice hotel. The staff were friendly. My only issue is that I reserved a king room and after checking in I was given a double room. I went back to ask why I wasn’t given my king room and was told that all the air conditioners in the king rooms were being fixed. Which is something that should have been told to me at check in. My husband is a tall and big man and a full bed just doesn’t work but we had no choice but to deal with it as it was a holiday weekend. Then as we were checking out I noticed that house keeping were cleaning rooms that other guest were checking out of and they were king rooms so that really made me mad. I said something when checking out and was given just an apology.

Hotel is maybe one of the worst 4 star hotels I have ever stayed at. The staff uniforms were sloppy, rooms not nice, staff VERY unhelpful and unfriendly. I may even use the word lazy.

Nice hotel if you have furry friends you need to bring with you. I was a little disapointed about the rooms not having microwaves or coffee makers. The ice machines were also upstairs from my room so that was a little inconvienent. Besides that it was a nice place to stay and they were very accomodating with the dogs.

Disappointing, not very clean, under staffed

Great location casual and laid back atmosphere

Convenient; dog friendly; secret garden Service at the coffee bar was really slow; not a real opportunity to use the $20 credit; valet was overpriced

Convenient; dog friendly; secret garden Service at the coffee bar was really slow; not a real opportunity to use the $20 credit; valet was overpriced

Lovely

Lovely 0

The bar and dining area was filthy, the place had a weird smell and the place is run down and outdated. Will also add that our deposits have not been returned and it's been well over three weeks.

Location The bar and dining area was filthy, the place had a weird smell and the place is run down and outdated. Will also add that our deposits have not been returned and it's been well over three weeks.

Felt like a 3-star or possibly a 4-star hotel. Views are poor; no coffee service in rooms unless you request upon check-in, no carpet on floors; had to ask for more towels.

The wait for breakfast was at least 45 mins it seamed they were very short staffed

Great courtyard and easy to walk all around town.

Great rooms and nice courtyard Staff wasn’t the friendliest.

Staff wasn’t the friendliest.

Poor

The rest was perfect!

We had a wonderful day. Everything was perfect.

The hotel is in a great location near a park and central to the historic downtown distric. However the staff were uninterested in being polite or welcoming during our stay. We were greeted by the valet who demanded our car keys and angerly thrusted out his hand to grab them. The street parking was open so we opted not valet our car and he became very irate. The next morning we went to the coffee bar and not only were they out of coffee but cups and creamer. I asked the front desk about the coffee and she just shrugged and said oh well! This is not the experience we usually get from a Kimpton hote. The hotel is in a great location near a park and central to the historic downtown distric. However the staff were uninterested in being polite or welcoming during our stay. We were greeted by the valet who demanded our car keys and angerly thrusted out his hand to grab them. The street parking was open so we opted not valet our car and he became very irate. The next morning we went to the coffee bar and not only were they out of coffee but cups and creamer. I asked the front desk about the coffee and she just shrugged and said oh well! This is not the experience we usually get from a Kimpton hote.

The hotel is in a great location near a park and central to the historic downtown distric. However the staff were uninterested in being polite or welcoming during our stay. We were greeted by the valet who demanded our car keys and angerly thrusted out his hand to grab them. The street parking was open so we opted not valet our car and he became very irate. The next morning we went to the coffee bar and not only were they out of coffee but cups and creamer. I asked the front desk about the coffee and she just shrugged and said oh well! This is not the experience we usually get from a Kimpton hote. The hotel is in a great location near a park and central to the historic downtown distric. However the staff were uninterested in being polite or welcoming during our stay. We were greeted by the valet who demanded our car keys and angerly thrusted out his hand to grab them. The street parking was open so we opted not valet our car and he became very irate. The next morning we went to the coffee bar and not only were they out of coffee but cups and creamer. I asked the front desk about the coffee and she just shrugged and said oh well! This is not the experience we usually get from a Kimpton hote.

Nice area that had a little park behind the hotel for our little dogs to do their business. Walkable to River Street area and several bars and restaurants.

Love The hotel it was great. The staff was amazing the photos were what to be expected and the amenities were awesome

Everything about this hotel is wonderful!

A really nice location but the hotel is a bit tired looking.

The room was nice and spacious. loved the extra sitting room and tv area. It's nice that we could have a coffee pot in our room on request. The only downside of the room was that the shower/toilet were right next to the bed - like I could've rolled out of bed and landed in the bathroom. It was ok because it was just my sister and I but there wasn't any privacy - you could hear all the bathroom noises.

The room was nice and spacious. loved the extra sitting room and tv area. It's nice that we could have a coffee pot in our room on request. The only downside of the room was that the shower/toilet were right next to the bed - like I could've rolled out of bed and landed in the bathroom. It was ok because it was just my sister and I but there wasn't any privacy - you could hear all the bathroom noises.

Friendly & helpful staff, beautiful facility, close by all atractions. Will recommend to our friends.

Very good

This hotel has a nice vibe but is lacking: Coffee at 6 AM was appreciated. Maintenance appears to be fair at best. Tired appearance as many post Covid hotels are now showing despite higher rates . TV-Many local network TV stations not operative. Subscriptions expired? Solid surface Flooring common areas are dirty or in need refurbishment. Any carpeting needs replacement: elevators, high traffic areas ect. Although charging top dollar auto valet unimpressive. EXTREME motor/equipment noise on premises ran at idle all night, no sleep. Very noisy on street corner. Our room was not on waterfront despite the Internet description. Hotel is across the street with very limited river views. Central Phone system inoperative. Overall not a great value for what they charged. A disappointment. See above.

This hotel has a nice vibe but is lacking: Coffee at 6 AM was appreciated. Maintenance appears to be fair at best. Tired appearance as many post Covid hotels are now showing despite higher rates . TV-Many local network TV stations not operative. Subscriptions expired? Solid surface Flooring common areas are dirty or in need refurbishment. Any carpeting needs replacement: elevators, high traffic areas ect. Although charging top dollar auto valet unimpressive. EXTREME motor/equipment noise on premises ran at idle all night, no sleep. Very noisy on street corner. Our room was not on waterfront despite the Internet description. Hotel is across the street with very limited river views. Central Phone system inoperative. Overall not a great value for what they charged. A disappointment. See above.

It’s a nice hotel but the building is tired. The room outlets are worn out. The bed frame needed to be replaced. There is no on sight store or vending machines. There are no materials regarding local events or tours.

Superb

It was absolutely superb. The rooms were spacious, the people and staff were tremendously, helpful, the ballet service gentleman was absolutely professional and very helpful and we even got to talk with the manager. The front staff managed to make our stay wonderful and the dogs loved it. We will be back for an extended stay.

A nice hotel with a great location. The room was comfortable but I can't say anything about our stay was outstanding. It was all just very nice.

Superb

We had a perfect stay in this attractive, new hotel. The staff was friendly and helpful, everything in our room was attractive and worked well. We found the decor, interesting and attractive both in the lobby and in our room hotel is also extremely pet friendly, we were traveling with two full-size dogs.

Beautiful hotel, but lobby and other areas in need of refresh. Restraunt disorganized. Still, I really like it and would stay again. Great location, cool pool and outdoor courtyard. Comfortable room.

Poolside area was very nice and well tended. Breakfast staff was very nice- but food while looking pretty was not

Location and friendly staff!

Location and friendly staff!

The location. The property is a little run down for the price. They attempted to upscale - but you can tell it’s a rushed job. The valet is $52 dollars and not what was advised online. The property pictures showed lounge chairs but it was only for reserved rooms. The bar was only opened at certain times which was disappointing for peek pool times. Overall - wish I stayed somewhere else for the price.

The property is a little run down for the price. They attempted to upscale - but you can tell it’s a rushed job. The valet is $52 dollars and not what was advised online. The property pictures showed lounge chairs but it was only for reserved rooms. The bar was only opened at certain times which was disappointing for peek pool times. Overall - wish I stayed somewhere else for the price.

The restaurant was great but unable to handle the business. Total chaos, but the staff was lovely. Shout out to Shakeari and Adeina for keeping the place warm and inviting!

Had a wonderful time! Everyone so friendly!

The staff were a bit scattered and working multiple jobs. The restaurant was extremely slow for breakfast, and not very good. It is also a dog hotel, which was fine by us, but just to be aware

Bad

Blasé staff, dreadful restaurant- abyssmal service, super slow, dishes missing several ingredients listed on menu. Room layout confused. so many big, barky dogs. Never again. Location good.

The front desk staff was very helpful, check-in was fast and easy. Valet parking was expensive, $52 a night, yet valet staff was also great. The room was clean, bed was comfortable. Would definitely stay here again. Hotel was also walking distance to hotels, bars, riverwalk.

This is a wonderful property. The beds are comfortable and the staff friendly. We did not eat at the hotel.

They have wine happy hour at 5 pm everyday...such a nice touch. The staff is incredibly nice. Clean room, but the room pillows are awful. Just be prepared to use more than one. But would stay again, the ambiance is top notch.

Location, courtyard Cleaning lacking in outdoor areas

Location, courtyard Cleaning lacking in outdoor areas

The staff was very nice, but seemed there was a lack of management. Pleasant outdoor area. The configuration of the room( sink in hall) would cause us not to stay here again. It doesn’t allow for one person getting up early without disturbing the other party. There was no iron or ironing board in the room. It took 3 phone calls to get them. No iron or ironing board in room. It took 3phone calls to get them. No extra blankets in the closet.

HOOOOOOORIBLE wifi (I was on a business trip).

Very noisy room on a very busy street

The staff was very nice, but seemed there was a lack of management. Pleasant outdoor area. The configuration of the room( sink in hall) would cause us not to stay here again. It doesn’t allow for one person getting up early without disturbing the other party. There was no iron or ironing board in the room. It took 3 phone calls to get them. No iron or ironing board in room. It took 3phone calls to get them. No extra blankets in the closet.

We loved the happy hour everyday at 5:00-nice little touch. Check in staff just ok -bellman/women excellent. We couldn’t check out as the computers were down - worried me as I did read issues with bills and the lady ahead of me was very upset as they charged her wrong and hadn’t corrected the error from 2 days prior.

The location was pretty good Where to start. The floors were dirty. I was taken to a suite with no working lights (you pressed the light switch and it caved into the wall!) and a fridge that was so loud we had to unplug it. But the worst was what followed. The hotel had not told me that it was entirely taken over by spring breakers. I was left in a room that was literally shuddering with the sounds of parties and music. There was a fist fight in the corridor (witnessed by housekeeping who was as shocked as me) but when I went down to reception they seemed non plussed. I pleaded with them to do something as the hotel was unable to provide me with a ‘habitable’ room for the night but the woman on reception was all alone and just knocked on their room once to which they ignored her. In the end I had to check out at 10pm and find other accommodation . The receptionist did not apologise (only the lovey trainee member of staff). And I’m still trying to get a refund. The worst hotel I have ever get stayed in by a long way. Avoid. Unless you want a scrappy party hotel for kids.

Good

They lost our reservation and even after showing the reservation number they were not helpful. We arrived late at night with our baby and they couldn’t find the reservation and said they were completely booked so couldn’t help and that it was booking.coms fault. Booking.com confirmed the reservation and that jt was the Kimpton mistake. After being on hold with booking.com in the lobby for over 30 mins with a tired and crying baby we finally found a new hotel down the street and left. About an hour later we received an email saying the Kimpton had found our reservation but at that point it was too late. I’m sure the hotel is nice but we will never book there again. I’m extremely disappointed with the entire experience and the service we received from both customer support and hotel.

Great dog friendly hotel. Staff was great. Rooms quiet, comfortable, and clean. Walkable to everything. Good food at the bar where dogs also welcome

Poor service. Room electric was broken no space for clothes.

Friendly staff were always asking if we needed anything. When we had trouble with the fridge they had it replaced quickly with a smile. Our room overlooked the St Patrick’s parade route and the room was spacious. Pet friendly throughout the complex. Loved our stay.

Very nice and had lots of little things for their guest we were treated with wine and a sharcoochie board upon arrival !! Love love loved it Nothing

Thank y’all very much!!

Very welcoming to pets. My Louie had a great time. Staff over the top friendly and helpful.

Gave us useful information of sights and places of interest all with a beautiful smile. The hotel was comfy and clean and truly enjoyed the happy hour and morning complementary coffee a very nice touch for the weary travelers. Keep up the great work!

We liked the hotel and the room but it seems that whenever we book through Expedia we get put in the worst part of the hotel. And this time our room was in the very corner by a busy intersection and we could hear trucks and cars all night. It happens every time and almost makes me want to stop booking through Expedia.

Staff was helpful and kind but short staffed. Restaurants had one waiter, dirty floors and a cockroach running across the bar. No complementary water or coffee in rooms had to go to lobby. Fine with dogs but lobby had faint dog pee odor.

Easy walking distance to downtown. Only thing I didn’t like was there was no refrigerator to store my food.

Clean and friendly staff Restaurant not what it was 3 years ago

The property was actually filthy. I'm talking floors, hallways, pretty much everything. Our room was decently cleaned but outside the room was honestly horrible. I've never left such a poor review before. It smelled, there was trash in the hallways, on the floors and leftover drinks and wrappers left around the common areas just not picked up. The front desk was also cluttered with food and trash. The windows were filthy. The staff was unresponsive and so dang slow- the woman working the front desk was very friendly and kind but beyond that, it was frustrating. Our air conditioner in our room was not working- called maintenance for over 10 minutes before someone picked up and asked for someone to come take a look at it and no one ever showed up. Waited for 15 minutes for someone to show up at the bar to take my order and then waited 10 more minutes to be told they were out of the wine I wanted to order. I Would not stay here again and can not recommend this property. We were disappointed and honestly surprised at the condition of it. Forgot to mention- there was a pool party all afternoon on a Saturday- the music was so loud you couldn't talk- the majority, if not all, of the people there were people coming in just for the pool party. Hotel guests left complaining because it wasn't at all what was advertised- it was a loud party scene for a younger crowd- at $600 a night for a room- it was totally unacceptable. If you wanted to sit and relax poolside, you couldn't.

This was a very nice hotel experience. It's also located in a good place to walk around downtown Savannah

Nice location. Quiet room.

Love bringing my dog along to this hotel

Building is a little well loved but staff was amazing and restaurant and amenities were great. Pool is not heated so we more enjoyed sitting next to it than swimming. Location is great.

Traveled with our pooch, so Kimpton Brice was a top choice as they are dog friendly and don’t charge a pet fee, always a good thing. The reception desk staff were wonderful, especially Jason and Jakira. Great location to waterfront and downtown, walkable and away from the rowdier part of town. Got a great nights sleep. Would stay again!

I am absolutely in love with this property! The rooms are well appreciated and the staff was friendly and accommodating.

Really nice, we’ll maintained hotel with great amenities for people and dogs

Great location, super pet-friendly

Everything was in walking distance. The staff was superb and we really appreciated the hospitality for our pets The electric outlets on the dresser between the beds did not work on both sides

The location. And the rooms were clean and overall nice There was a sense of disorder among the staff. They were not so hospitable. The hotel was not super clean in common areas. First night AC was broken has to sleep with door open and receptionist only gave $50 credit. Next morning the manager was there, who was more interested in our experience and was looking into it for us. We did have a room change for the 2nd night.

Had to use valet and pay to park

Staff is ve

As always, very nice check on and great rooms pet friendly clean and great coffee in the mornings

Clean and awesome

The location was excellent. The hotel staff were incredibly friendly and the hotel was clean and well maintained. In-room coffee would have been welcomed. The pool area also could have benefited from some upkeep.

I’m sad to say that a dog in room 155 kept us awake last night, & after reporting it, about an hour later they got it calmed down, just to wake us up barking this morning around 6am.

I like the hotel. I have stayed there several times before. The staff is extremely friendly and all is nice there. I hope they will repair the pealing paint and general wear and tear on the building - it’s not as top notch as it used to be.

Room couldn’t have been cleaner or nicer. The smell diffused thoughout the hotel was AMAZING. Service was great. The only downside is if your room faces Bay Street & you’re a light sleeper, you won’t sleep. Big trucks & cars rumbling past all night long. Linens were very nice but pillows were too flat. Otherwise an A+ facility. Would stay again.

The Kimpton Brice is located in a beautiful neighborhood near some of Savannah’s exquisite squares. The included Happy hour was delightful and just what was needed after a long drive from Florida. But the reason we stay at this hotel is it’s incredible support and welcome to dogs and their owners. From dog biscuits at the entrance to no added charge for dogs to the delicious restaurant having dedicated tables for dog owners and their pups….this is the best and most welcoming hotel we have ever stayed at with our dog. We love the Kimpton Brice and plan to return in the near future.

However, several things happened which were extremely upsetting and affected our stay. First the valet was incredibly rude. It seemed he was busy so we stood by quietly at the podium waiting for him to acknowledge us so we could drop our keys and check in. He did not, and took four parked cars to the lot before rudely saying “yeah”, taking our keys and being shockingly rude. In the meantime another guest came down and he gave him his keys to go get his own car out of the garage. We were really upset but tried to ignore it but found ourselves talking about it and worrying about our vehicle even a couple Hours later. Secondly there was no hot water. I read other reviews and saw that others had experienced the issue and were told to “run the water for 20 min” which we did… and it worked. This morning we went for breakfast in the morning and immediately ordered two lattes and two dishes. 40 min later we had not received food, coffee or even water. No one even came near our table to ask for help. Other groups who came in 20 minutes after us were served coffee. We were upset and left without breakfast. All in all, hotel was very cool. Dog friendly, seemed fun. But these three events definitely soured our experience … especially for a room that was not cheap. Sadly would not stay again.

Staff were great. Lovely, comfortable hotel. Made some friends over wine in the lobby.

Quiet room and beautifully done

Great little gem right in the middle of Savannah. Rooms were clean, hotel very quiet. Great lobby and outdoor areas to relax and unwind in. This is a dog friendly hotel. We saw a ton of dogs. So if you are afraid of dogs I would not recommend it.

Rooms are clean and comfortable; convenient for walking everywhere. Parking lot right across the street. Staff is accommodating. Restaurant/bar is delish! Pet policy is #1.

Wonderful staff, clean, great food, overall good vibe and very dog friendly!

It was our first time in Savannah, and I didn’t realize just how close everything would be to the hotel—it was perfect. The only downside is parking. Valet parking is available in a garage across the street for $56 per night, or you can try to find street parking. We visited in January and were able to park right in front of the hotel for about $15 total for three days, but I imagine this would be difficult during peak season. We also grabbed food from the restaurant downstairs. It was good—nothing amazing, but convenient. Overall, I would recommend this hotel and would stay here again.

Have stayed here many times, mostly because dogs stay free. Always have had a good experience

Nice boutique hotel but lacks cleanliness, valet parking lacks customer service, hotel good but not the the standard of Kimptons

Room was clean Staff was very friendly. Very welcoming to those traveling with furry family members

Nice hotel in a great location. Pet friendly in all aspects. Will most definitely be back.

Love staying at the Kimpton when I come to Savannah! Staff are so friendly, helpful and the hotel and location are excellent

This is a lovely hotel with lots of guest perks like morning coffee bar and evening wine and cheese during the week of New Years. The courtyard is nice. Hotel is pet friendly. We stayed 3 nights. Would have liked a microwave in the room or even accessible somewhere in the hotel but there was none. The first night we were not able to get sheets for the pull out bed and were told there were none left. Sheets came the next day but no blanket. Fortunately we travel with blankets. The walk is a bit far to the river front activities, we walked some and got an uber one night. Overall the stay was good and the staff was nice but we booked here for the large room to accommodate our family of 5 and the sheet issue was inconvenient. There was an offer for IHG points for this but they have not come.

Wrote in my notes and I called prior and asked if they had dog bowls because they pride themselves on being very accommodating and friendly to dogs, so they said they’d have dog bowls for me, which allowed me to leave my truck bed packed. I got there and There was one person working the front desk, she was very unorganized and I had to keep asking her things that she should’ve told me. When I asked about the dog bowls she went to “look if they have any,” then she came back with just one used, dirty dog bowl. I booked an essential room with one queen bed and when I got in it, there were two twin beds and even though it’s not a big deal, there was just one robe but it’s the fact that it was a two bed room. The food is expensive for what it is. I could’ve got a $8 pizza at 7-11 and it would’ve been 10x better than what they gave me for closer to $20. The valet sends you a message to tip the valet driver when getting your car, which I did. When I got my car, the valet driver told me not to tip on the text link, that the hotel sends you because they don’t know where the tips go. The valet driver was very kind and helpful, best part of the hotel. This hotel is 100% not worth its price or star ratings, it’s a 3 star hotel at best, look elsewhere.

Nice, spacious room, comfy beds and pillows. Bathroom was small. Although we didn't partake in happy hour, it was nice to know they had one and by the looks of it, it looked fun and pleasant 🙂 Loved how dog friendly thos hotel was and all the people and staff were very nice! It would be nice if they jad a large hot tub on the property. We will probably stay here again, especially if we bring our dogs next time!

Staff at Front Desk was a little rude at explaining some questions I had

The staff was very friendly, and loved the wine happy hour.

Great for those who travel with dogs

Good no balcony view

Everything was great.

I didn’t realize the significance of this being a pet friendly hotel. If you have an allergy to dogs, this is NOT the place for you. It is a lovely hotel, the rooms are comfortable and well decorated. But my allergies were terrible from the moment we arrived. They do not have any HEPA filters available for use. I had maintenance come and change the air filter on the AC and it was filthy! It was the Christmas holidays and there were many dogs on the property. We ended up checking out after the 2nd night of our 4 night stay. Allergies aside, I would otherwise recommend this property.

Was a bit noisy by the elevator but staff was very accommodating for our large surf boards & keeping them safe

Clean rooms, amenities.

Staff was friendly and helpful.

Everything was great!

Comfortable luxury!

Very clean resort, beds comfy, dog friendly.

Staff seemed less friendly tonight than last time

Staff is very kind. Good location, restaurant is great for breakfast and happy hour! My main concern was the damp smell in the room, and it really set off my allergies to mold. It did not help that it was raining as wel..

Amazing staff and such an enchanting envoronment

Also be sure to give a decent tip to the guys that deal with your vehicle, if not be prepared to find something wrongful in your car.

I absolutely love the Kimpton hotel! Main reason being that they cater to pets and I loved seeing other people and their pets as well. The black lady at the front desk that checked us in was so nice. I think her name was arianna. She provided me a list of dog friendly businesses in the area that benefited us greatly. Dog biscuits and potty bags were provided in the lobby. They also gave coffee/ hot chocolate in the morning and wine at night for us humans. The courtyard was a cute area to chill with my pups. The area is in a perfect location right along the river and there's a square next door for a nice morning walk with my pups. Hotel and room was clean and smelled fresh. I can't wait to go back!

Restaurant on site was a good touch . Good breakfast and dinner options and happy hour between 5-6 pm was great. They have a nice outdoor garden. Very pretty and comfy.

Room was great

We’ll put together the service, dog friendly, restaurant food and convenience. Close to walk to a lot of sights. Easy easy out.

Terrible. No AC old and dirty. Musky smell

For 600 a night the rooms are bare bones and lacking any amenities. Walked in to our room to be greeted by a large cockroach Not a place I would stay at again

Great location of the hotel. Staff were knowledgeable, professional, friendly, and pleasant.

There was a bar and restaurant which i not use .. pet friendly.. great location 5min walk to river street .. pool was nice. The patio is great u can relax during the day and night enjoying a complementary glass of wine 5-6pm .. not sure if every day. The indoor living room very relaxing .. will use this hotel again

The location, room, staff and amenities were excellent!! We look forward to definitely staying there again!

Love this pet friendly hotel.

Great staff and very pleasant people

Great location with parking. We liked the free coffee in the free coffee in the morning. The breakfast in the restaurant was great.

The staff were amazing. Great customer service.

Terrible hotel. Dirty room, no towels, smelled terrible. The next morning, cold coffee in the restaurant. Zero stars.

Brian at the front desk was great!

What can I say! I believe many businesses are understaffed. Room had noisy mini fridge, sometimes smelled odd, and the safe didn’t always work. Also the floor was wavy in places. I was in a suite with outside access overlooking courtyard. Staff was incredibly kind and helpful. Bar and restaurant were really nice and food was good. The hotel is nice looking, has a lot of lobby lounging areas and the room was nice. The living area was a little tight and no wall outlets to be reached. The bathroom was very nice with a restroom and good sink space. Good area close to river street.

From arrival, to check in to getting to the room. It has been an incredible experience.

This Kimpton is so lovely. All pets welcome and staff are wonderful. The hotel is pretty and in a great area.

Nice sized room that was very neat. The staff were courteous and friendly. The hotel was within walking distance of dining and shopping.

We left some jewelry in the room. We realised it the sa.e day in the evening. One call to hotel resolved it. Next day it was UPS picked it and delivered it to us. ADEINA SALTER was very efficient, friendly. Great work! Thanks👌

I really enjoyed our stay at the hotel, but there are a few minor issues that would make this a great hotel. First and foremost, the staff is outstanding, but you cannot get any food until 4 o’clock. Our room was spacious and quiet as was the courtyard. The problem arises when you go to the pool area being on Bay Street. It was quite loud with traffic noise. While we were sitting at the pool, I would’ve liked to been able to order some food and drink. This was not an option for this hotel. Again, I would stay at this hotel because the staff was outstanding and the room was well kept and quiet, but not for the pool area and lack of food service this would’ve been a five star hotel.

The room was dated and not well maintained. Bathroom ceiling peeling, closet knob missing, bathroom hook missing, bathroom vent not working, dirty glasses at the minibar area, main door paint peeling, hallway many carpet stains, breethway had red wine stains on the floor for two days and the faucet at the ladies bathroom in the lobby area is leaking.

Everything was fine, room was clean. The staff were pleasant and helpful. We would have preferred our room being closer to the main hotel. Valet parking was very expensive— $52 per day plus a requested/expected tip.

If rooms, walkable to every where. Great staff. excellent breakfast menu. Do include if breakfast person.

The property was great, very nice courtyard and amazing staff. Only item to work on would be the nasty wet dog smell in the elevators, but hey, they accept all pets so I'm good with it!

Enjoyed our stay. Pet friendly, close to river walk and historical areas. Staff excellent.

Housekeeping was great and front desk staff were great and the Italian restaurant pizza was awesome

One minor quibble was that the coffee downstairs was Luke warm at best, the front desk clerk went above and beyond one morning at heated mine up for me. For my second cup I went around the corner for a hot coffee! The pool, unfortunately was not staffed at all with any food or drink except on the weekend. I was really looking forward to lunch and a beer by the pool, but I was there mid week. The restaurant is not open either for breakfast or lunch during the week.

The staff are helpful and friendly all with an excellent bar, restaurant, coffee and gift shops.

Everything was lovely except for the door adjoining the adjacent suite. There is zero sound proofing at the threshold of the two doors. You can clearly hear any conversations happening in the neighboring room. I had to jam a towel between the door and floor to get back to sleep and to give the guest next door back their privacy.

Our room was in very good shape except for the windows which were moldy, dirty & had moisture between the panes. We loved the bartender & enjoyed our craft cocktails & appetizers. The breakfast was exceptional. The eggs served on focaccia were a favorite. Overall, I would expect a bit more from a Kimpton property.

It was really a great stay.

Nice hotel but it needs a little love and care!

Adeina, Markeisha, Shane, and Chris made these Texas Gals Birthday trip an Amazing experience. We cant wait to visit again and see everyone. Amanda and I Highly recommend the Kimpton Brice. Also, HBD Adeina 9-18. We missed ya.

Great location and staff. The team is very resourceful, my wife and I enjoy the area and a good team makes all the difference. I would recommend maybe expanding your cocktail hour as well as coffee offering in the AM. Many of your hotels offer expanded drinks and appetizers, makes for an improved experience and will likely lead to increased foot traffic into the bar and restaurant area for dinner.

Great stay, love the amenities!

However there is some in the lobby. Valet parking was the biggest expense.

Great location. Staff were very friendly.

Real pet friendly (not like the Marriott 150 usd )

Location was amazing, l highly recommend this place

Dog friendly!

Overall nice hotel and good location.

The room was very comfortable and nice reception from the staff, will stay there in the future.

The charm and character most of all the authenticity of the front desk service

Location was great and hotel was just what we needed. Clean & friendly staff!

No issues. Clean, comfortable beds, great valet service (charged my Tesla in parking garage)

Overall we enjoyed our stay. Our room was clean and we had everything we needed. The food at the hotel restaurant was decent as well. There was a musty and mildew smell in our room.

Right above River Street the Kimpton is a unique property that offers a tatse of both modern and classic Savanah. Rooms are clean, the staff is wonderful, IF you can get a hold of them. Thats not a dig on those that work there, they need more staff, but the staff they have is wonderful. Animal friendly is a huge plus as well.

Great location. Rooms were very clean and the hotel smelled nice. Loved the vibe at the pool. Free coffee in the morning and wine in evening was great extra

The building is nice. However, there was hair in our shower from the previous guest. The front desk seemed to stop answering calls at a certain time. The wait for the restaurant was for to go orders was long. I was looking forward ri receiving my robe that was advertised, but never received it. The bathroom itself is super small and cramped. The room itself was ok. More than likely won’t stay there again.

Pretty standard hotel located in a walkable area

Terrific time!

We took the bikes out one morning and when one had a flat tire and the seat was too low, we immediately received help from Ahmadi and got it sorted. It's a walkable location, the squares are easily accessible, and the Riverwalk is across the street. Pacci, the restaurant had good food. On our long road trip I wanted to stay at one Kimpton hotel and The Brice exceeded my expectations. We would definitely stay there again.

The room was spacious with an amazing soaking tub. The pool was nice, evening wine reception offered a light appetizer as well. We were able to walk everywhere we wanted to go from this location.

Very run down. Nothing like the pictures.

Everything was great!

Smelled like dog kennel. Will not be going back

Frankly lots of better choices in Savannah. When I complained the front desk took some notes but seemed unfazed by my complaint. We will not be back.

Nice

The Maybe because of its location, or how full our stay was, it was loud the entire time. Construction, traffic, guests, there was hardly a quiet moment. I would not stay here again.

The Kimpton Brice was in a great location at the end of Bay Street, close enough to walk to the madness, but far enough away for peace. The front desk staff was friendly and helpful. My 2 Queen room was enormous. I didn't use the pool but it was full every day. I would avoid the rooms that sound the courtyard though. They seem like they would get a lot of foot traffic. There was also a free wine and hors d'oeuvre reception in the lobby every day at 5 pm

This hotel was lovely. The pool area was cute. This is a dog friendly hotel which is great if you’re traveling with your dog.

Great service upon check in & valet. Walkable to anything you could want on the riverside of Savannah. Comfortable rooms and furnishings- eclectic decor & historic charm!

Stayed here for 3 nights and it was incredible! The staff was super friendly (shoutout to MarKeisha!!). The pool was clean and perfect after a day of walking around town. The gym had really new equipment that my daughter really enjoyed. The room was peaceful with a modern look. Beds were very comfortable. Will definitely be back!!

Loved the Kimpton Brice in Savannah. The pool was awesome and all of the staff we encountered was very kind and helpful. Also the location is excellent. Would definitely stay here again.

Unfortunately was not a property i would stay at again

We had an amazing time. Quick walking distance to almost everything. Only issue was the AC wasn’t working great in the room.

Terrific stay! Close to everything. Wonderful amenities. Beautifully decorated. Great restaurant, bar, pool… loved daily happy hour! We’ll be back!

Beautiful hotel. We enjoyed the pool and daily happy hour.

Beautiful hotel and location is perfect to all things Savannah! Staff was super nice and accommodating. I wish the hotel restaurant had longer hours or at least kept the hours that were posted online. It was closed more than it was open during our stay.

Older hotel but spacious rooms with good air conditioning. The hotel is valet only and surprisingly $49 per night! We wish we would have known that before booking. Overall the location is good. The bar/restaurant closed early one night unexpectedly and another night it had no music so the ambiance was lacking. The staff was pretty friendly and accommodating. Bathrooms have limited space. Fitness center was cardio only.

Awesome stay!

Valet parking staff were too aggressive in hounding for tips. Parking was outrageous at $49 per night, with much cheaper options nearby.

Nice property. Great location

I love this place! It’s so dog friendly. The management is outstanding!

Ok

This hotel was great for a relaxing weekend with friends by the pool! I don't think the staff could have been any nicer. The daily happy hour was a great addition. The hotel was walkable to many things. Though the hotel was a little tired, you can tell they are always working to improve it. We would definitely go back!

And let me just say no hotel is without a problematic occurrence at times. It’s nice to know if something comes up this place will TAKE CARE OF YOU!! Management is extremely friendly and very professional. I look forward to my next stay!

Love that it is a pet friendly hotel as we brought our 2 service dogs. Great staff. Will be back to this hotel again

the hotel is beautiful and the location is great. the pool is perfect. the bartender is not friendly, but the staff is wonderful.

Hotel was fantastic, staff very friendly. Great pool and outside space. Evening wine happy hour and free coffee bar in am was a nice touch

Great place. A little far down from everything but nice.

Had a great visit at the Kimpton Brice. We had stayed here several years before, and during this visit the hotel seemed a little more worn than before. We got a good price on the room. The room and bathroom area was clean. The happy hour was nice. The location is on a quiet plaza.

Great hotel! Very Pet friendly. Walking distance to everything. Got a parking pass through hotels.com and saved so much on parking! Pool was quaint and aesthetically pleasing. Free daily happy hour wine!

The hotel workers were amazing

The room was fine , no view, the window glass. was permanently steamed up . The room was modern and clean. The shower drain was blocked and had to be reported Staff very nice and helpful. Could not use the pool as it was rented for a private function

It was ok. A little not as nice as expected but not bad.

Amazing small hotel, beautiful decoration, well maintained, very friendly staff, nice restaurant. I totally recommend it!!

The $49 parking charge is absurd.

Nice stay in Savannah. Great location and service. Be cautious of parking charge but other than that a wonderful stay.

Was very good.

We couldn’t have asked for a better “destination” spot on our road trip from New Hampshire! Our dog was spoiled rotten by the staff, we had the BEST dinners at Pacci, and wine hour each night was the icing on the cake! Only downfall was that dogs were not allowed in the pool area. The balcony in our room was the nicest touch and it was so great to have the door open and relax.

It was extremely convenient for myself and my dogs. I love the area and how walkable it is. The happy hours were great. The staff were extremely friendly and helpful. The pool area was wonderful and quiet. I didn’t take advantage of everything the property had to offer, but I would love to come back. Thank you for a great getaway!

The room wasn't cleaned up the next day and the room is very damped. Secondly, I didn't understand how they implement the destination fee in addition to this booking. This is very confusing as a guest and was not happy with that outcome. I felt this was another way to increase the room rate packaged as a customer gift when I got there. I plan to get back to Savannah this year and early next year but I'm not fond of staying at this hotel again. I'll find another alternative. It might be enjoyable for others, but unfortunately, not for me or for us.

We enjoyed our stay

Extremely pet friendly hotel

Always a pleasure to stay here when in SAV!

This Hotel was Great! Great Location & Safe!

Love the afternoon wine gathering!

This is a nice hotel a few streets off river street. Very nice staff. We got checked in and went to our room and noticed a broken piece in the floor and it was no problem to get another room! I asked about getting a bigger bathroom and it was no problem at all! Comfy beds and really nice staff. During the happy hour the staff seems like they really like to get to know people too.

2nd city stay ata Kimpton. Very nice properties. Rooms are tight but nicely appointed. Staff is well trained and responsive. Nice touches lik e complimentary wine and snacks in evening.

This hotel was a cute boutique hotel to stay at. I liked it because it didn’t feel like a chain hotel does. They have a wine happy hour and cute dogs walking around with their humans and the restaurant food was really yummy for breakfast. The hotel was in a good location to walk to River Street and site see.

Great location, great staff!

Great Location.

Great rooms and ballet service. Not too busy and from desk was excellent.

So kind to dogs

This was our second trip to Savannah and our second stay at the Kimpton Brice. It is a very welcoming hotel. Clean, comfortable, pleasant accommodations and lovely staff. The happy hour is a lovely respite after travel or sightseeing. My only point of contention overall is the incomplete (if not inaccurate) inclusion of dinner for two at booking; it turns out to be only a $50 credit which essentially just covers one entree and a beverage. While not a deal breaker, more transparency would be appreciated.

Property was nice everything was clean and well taken care of I would have preferred the bathroom sink to b inside bathroom for a lot of obvious reasons when someone uses it in middle of night it is a nuisance to the person asleep..staff was very pleasant and helpful..

Very nice staff. Great breakfast. Easy walkable location. Would stay here again.

AC in room wasn’t working properly but the staff made it right.

But it was fixed for us

Pool area was lovely, but I wish they had had some snacks available and they ran out of towels.

We really enjoyed our stay at the Brice. We have already booked a return trip.

Rooms are awful

Really enjoyed this hotel. Very well located but also quiet without any traffic or other noise at night. Really nice outdoor areas including a good pool. Rooms spacious and comfortable.

Very pet friendly!

The hotel is comfortable, clean, and the happy hour at 5-6 pm daily is a great way to interact with other guests and enjoy good wine and appetizers. Pacci is a nice restaurant for dinner and breakfast. One negative is allowing a “gender reveal” party to take over the entire courtyard (Secret Garden) on a Saturday afternoon. There was a DJ situated right below our bedroom window and loud music could be heard throughout the hotel! We were tired and could not rest in our room all afternoon. I’m sure many other guests were inconvenienced and could not enjoy a peaceful visit to this hotel. This should never have been allowed and event revenue was prioritized over many of the overnight guests! We honestly had headaches the entire rest of the night.

Great service and beautiful property. We loved it!

wonderful to stay as it is very pet friendly. They have an area to sit with your dog so you can enjoy a meal.

Basically, from up close this hotel is just a little bit dirty (lots of smudges, marks on doors, baseboards, drink stains on the table etc). It seems to me that quality control isn't very good there. On the plus side, the room was quiet, the shower was nice (newer and no shower curtain) and the bed was comfortable (although the blanket was thin and there was no fitted sheet). I'd take a regular Hilton or Hampton Inn, or some place like that over this Kimpton Brice. Nothing horrible but for the price I'd go somewehere else.

Stilll one of our favorites for us and our four legged little friends

Incredible place to stay! Walking distance from everything downtown and still its own little oasis of peace.