Belvedere Inn

Very well-maintained property all around. Outstanding value. Strong breakfast.

Toaster not working

I took the room as a more affordable option than my usual Marriott stays. I prefer the brand consistency, so this was an exception for me. The staff were very friendly, the room was clean, though just not the level of what I usually see at my typical Marriott stays. It's fine for what I needed, a cheap place to stay for one night.

2

After check in we headed to the room. Given the price I wasn’t expecting luxury accommodation, but the room was dirty and had an odor. Went back to the desk and mentioned stains on the carpet that looked like blood, which they assured me was paint. Told them it was unacceptable and was going to look for a room elsewhere. Thuy told me if I wanted a refund to take it up with Expedia.

I booked because of the excellent reviews 10/10.

The room was very clean, and it was clear they are working on repairing and remodeling the hallways and doorways. Parking was ample, but we did not try the breakfast, opting instead for Dunkin’ Donuts next door. The staff was helpful, although communication was somewhat difficult due to the glass barrier separating them from the customers.

Parking was fine, breakfast had all the right items, staff was pleasant but the room itself was sub-par—things didn't work (like lamps, clock) no black out curtains couldn't pull the drapes closed either. Was moved to a better room, but hotel still needs an upgrade. Hallway carpets stained and dirty. Patched drywall in hall (unsanded or painted). Was told we got a "re-done" room, but another employee in the morning contradicted that information. Glued dispensers of hand soap and lotion in the bathroom fell off the wall in the night. The shower curtain bar was very corroded—this is in the re-done room....One had to unplug a light to turn it off..But the bed was great, very comfortable so all was not lost!

The room itself was very clean and the hotel lobby was immaculate. This is our go to place in the Schenectady area.

very good

Room lacked a few things, toilet paper, glasses, coffee maker, I asked for a walk in shower and didn't get one. Breakfast, coffee maker in my room

Recently stayed here for just one night during travels to a further destination. While the property is dated, it was very clean and comfortable for our one night. We had requested a king room and were pleasantly surprised that the room was one of their king suites. Yes, the furnishings were not modern, but the suite included a huge bathroom with large vanity counter, toilet, jetted tub and very small shower. All clean with 2 hairdryers supplied, a magnifying mirror and the usual shower supplies. There was a separate sitting room with large tv. There was a separate bedroom with an additional tv, dresser and desk. Plenty of outlets and space. Breakfast was complimentary, but very basic. There is fast food nearby and also a great restaurant we found for dinner a short drive away. Not sure how often this property is busy, but there were probably only 2-3 other guests this time, so a very quiet night. Easy check in and check out. The only staff we ever saw were one clerk at the front desk.

It was close to the highway. The room was clean and spacious. It was close to restaurants that were open late. There wasn’t really anything I didn’t like. The place was fine.

Got in at 10pm to find that our room had no cold water, only melt your skin off hot water. Had to change rooms.

Clea room clean lobby and continental breakfast was okay

This hotel is not fancy, but it is clean and well-kept. The staff was very friendly and helpful, and the breakfast was more than the average continental breakfast. This hotel offered waffles. We would definitely stay again if we were in the area.

Tv didn’t work. Which was quite sad because our stay was just a night away to relax our plan was a movie but we couldn’t because the TV reception was horrible. Beds were meh, pillows sucked they were almost like full of air and would deflate. 2nd floor hallway has an Erie dark feel to it.

Could use some updates. Not dirty but not super clean either. Staff was friendly. No gym

While the staff was friendly and helpful, the general area is not the most appealing. A shortage of actual "restaurants" means you're limited to eating at fast food spots. Not an easy area to walk in either, as the few sidewalks I found were uneven, broken, or littered with trash. The hotel itself is OK if you just need a bed and a shower but if you're looking for a getaway weekend with your partner or you're on a business trip, this might not be the place for you. Staff is excellent.

Service and room cleanliness were pleasant. Breakfast was good. The fan in the bathroom did not work so it got a bit too steamy. Otherwise, bathroom was fine.

The lobby smells. Staff are like careless. Breakfast was so very basic. Below average.

The TV didnt work...the picture kept freezing!

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This place is get dirtier every day

Clean room. Parking was easy. Check-in was a bit difficult, but otherwise a good place to stay.

Quiet, clean property and comfortable sleep, the staff very friendly. The location and parking is plenty which I really liked and reasonable price comparatively which is a plus. I am traveling nurse and have stayed in many places, highly recommend someone looking for a clean, quite place for a good night sleep :)

The room was nice and clean,The stars were very nice. The breakfast was an all that but overall, it was good.

Cons: the WiFi is unreliable, don’t work here remotely without a backup plan or hotspot. The lobby smells like a gym locker and skunky 🍃The main areas need a lot of love and a makeover.

Check in and out were seamlessly quick. Room was really nice as well as clean. Overall a very pleasant stay.

Clean & Comfortable beds. Clean bathroom. Sufficient parking available. Furniture outdated. TV picture continually "froze".

Property a bit run down. No amenities. Front desk staff was nice. Acceptable but was disappointing.

Nice room, very clean and quiet. The staff is very nice. It has a great location if you’re adventures take you out that way

Location and unique feel. Not your typical hotel vibe. Old school, very nice. No longer providing the good pastries, and “breakfast” just means cold cereal and instant oatmeal. Please stop listing that as a feature, as it feels dishonest.

Mediocre Fresh towels and clean bathroom instead of room not been cleaned at all and bed not made

my second visit and the staff is very professional highly recommend this hotel

Clean and restful

Staff was great and the property lovely. I wish they had a pool.

yes very clean and staff was very welcoming

Great staff. Have never had an issue getting a room, even on short notice

Good place. High ceilings. Good size rooms. Big shower head. It did seem like I was bothering the front desk person when I checked in and checked out. In fact, when I checked out in the morning, the clerk was playing a game or doing something on his phone and didn’t notice me until I said something.

No tv service, the receptionist stated she couldn’t find my reservation

Small damages in the room (head board marks on the wall, dings on the side tables, no light in the makeup mirror, etc). I also didn't know about needing to sign a release form prior to the stay to have the card on file be charged for the reservation, so because it was a corporate trip and that hasn't been done beforehand, I had to pay for the stay myself.

Bed was an abis. Room smelled. Rotten banana in refrigerator.

signing in was efficient. Bed was comfortable. The in room fridge was somewhat noisy, interfering with sleep. . The bathroom fan was working constantly, not a quiet fan. The continental breakfast was limited in scope, not particularly inviting.

it was all good!

Worked with us even though we needed to arrive quite late. Cash discount, and staff bent over backwards to help us get the cash discount even though we arrived late. Fresh pastries from a local bakery in the continental breakfast. Had to drive around on the highways to find the hotel. The other two hotels on the lot had sufficient signage; the Belvedere did not. The hallways and our room were worn, dingy and dirty. They would also have been smelly, but thankfully, there were room fresheners everywhere. Very limited continental breakfast, and terrible coffee.

toilet not tight on the floor

It was local and close to the shopping area. Clean, quiet and relaxing The chairs in room were not comfortable

We were very pleased with the cleanliness, layout-furnishings, and amenities of the room. Our stay was a very enjoyable experience and we would definitely recommend the Belvedere Hotel to everyone. We would like to extend our thanks to your entire staff and management! We were surprised by the residual smell of marijuana in the hallway, considering the rooms are non-smoking.

The toilet was loose and wobbled on the floor. Dated furnishings.

Well maintained and very clean Staff very friendly Observed quiet hours Night light in the bathroom was an excellent idea NA

The hotel is definitely dated. But the bed was comfortable. The shower in the room with the soaking tub was very small. I'm not sure I'd chance the results of using a hotel soaking tub. Maybe I grew up too close to the Pocono's and their heart shaped tubs and beds. Breakfast provided was bagel, apples, bananas, and coffee - no hot food. Not that I usually partake but if you stayed here because of price and an included breakfast you would be disappointed. I'm beginning to prefer the idea of the new hardwood or laminate floors in the rooms instead of carpeting which I'm sure if very old. Water stains on the ceiling above the tub. Only the major TV stations, NBC, ABC, etc. No cable. Free Wi-Fi was very slow.

Hotel photo looks picturesque, but it's actually just by a huge parking lot shared with some kind of living facility. Front desk person thoughtfully located us away from a family with several children.

Bed was comfortable. Room amenities were adequate. Smells of residents' cooking, room was dingy and rug was not clean, breakfast offerings were very meager, noise from construction company next door early on Saturday morning.

Room was good, nothing special. Wasn't in the room all that much, so served the perpose. Sleep shower and leave. There breakfast was nothing to rave about. Just some bagels, a couple donuts. Dry cereal. Fruit. Coffee. But Wasn't there for vacation, and the room was good.

Good value

got stuck in the elevator Overall, stay was just OK. Will not stay there again.

Check in lady qas very nice and helpful. The room was clean

Parking was easy. My mother made these reservations for me, and I expected that I could check in with no problems. However, without my mother's credit card (she thought she had prepaid, and she was at a conference), I could not check in. I wasn't able to check in until after 1 AM, when my father brought the original credit card to the hotel. Didn't get a whole lot of sleep the first night. I was supposed to join my mother at the conference. Because she was a participant in the conference, she had her cell phone turned off and I couldn't reach her.

Parking is easy. Staff is friendly.

Room is clean and comfortable. However the breakfast is very limited; cerials, bagels, bananas and apples only. The coffee is terrible.

Nice!

All was fine except one night blaring music from the room next door woke me up. I was able to voice my concern. The music stopped, but I was wide awake for the next 4 hours.

Seemed to be very clean Needed maintenance all little things but enough to notice someone isn’t keeping the property up.

Clean, warm, safe, comfortable. The furnishings are mixed sets and some are a bit aged (if that matters to you). would definitely stay again. Pricey but it was homecoming weekend everywhere.

Most comfortable beds ever!!! very nice property... the vibe is a bit weird since there are permanent residents living there, roaming the property in PJs or nightgowns, even at breakfast. but once in the room, everything was fine.

Room was clean but everything except the bed clothes was dated and worn. The bathroom plumbing needed attention—sink drained extremely slowly and the bathtub spigot was 3/4 inch from the wall.

Barely average

Our one bedroom 2nd floor unit (202) was nice, clean with a comfortable king size bed. The breakfast offered however was quite bad. It was from 7 to 10 a.m. When we got to the breakfast there were no muffins left, only 2 bagels, no bananas etc. We advised staff that there were no muffins left and was advised that is all there is and there would be no refills. The breakfast was on for another 1.5 hours so all other guests were out of luck.

The parking was easy and staff was very nice and room was clean and so was the bathroom. Would stay again

The staff person when we arrived seemed disinterested. The one when we left was pleasant. The bathroom was large and had separate bath and shower but the shower was way too small. The TV in the bedroom had cable while the one in the sitting room was antenna.

The whole property is old and worn out. No updated plugs for devices that need USB charging, curtain smelly, breakfast limited choice of food, super substandard. It doesn't worth the price. Don't choose this.

Very noisy, Small children are playing in the outside area in the dirt. We had multiple people staying in our group that had similar concerns. Rooms had smell like cigarette smile and mildew. Advertised breakfast, which included day old donuts

felt safe a lot of regulars that live there but very friendly

The room was very spacious. The bed was very comfortable. There was a jacuzzi tub in the bathroom.

This is an old hotel with basic amenities.

Loud children & sirens all night, when I pulled up to check in there were 4 cop cars & a bunch of people right in front of the entrance, got harassed by a man while trying to check out

The carpeting in the 2nd floor public hallway is an embarrassment of stains. Minimal amenities. I expected more for my $175 for one brief night. Avoid the breakfast.

- Checking in and out is very easy. - The staff is really nice, from the reception clerk to the maid. - The breakfast buffet - bagels, muffins, donuts, yogurt, cold cereal, oatmeal, waffles - is convenient, tasty, and restocked quickly. - It's great to be able to get coffee and tea any time of day in the lobby. - The beds are VERY comfortable. - The maid service is awesome. This is the first time that asking for extra towels actually resulted in actually sufficient towels. - All the room's amenities worked, including the fridge and microwave, & the hotel is close to multiple grocery stores, Walmarts and restaurants, so you can bring food in and live affordably. - The air conditioning was very good. - Overall, I felt very welcome here. Could-be-better: - In-room entertainment is lacking. The TV is basic cable - nothing streaming, not even a TV guide channel. - The Wi-Fi was spotty - not entirely their fault, since a storm knocked everything out, but also not strong enough to reliably stream a movie on my laptop. I had to use my phone as a remote hotspot. - The physical plant needs a little love. There's a gash on the base of the wall opposite the elevator on the 2nd floor. Places had chipped paint, and we had to leave one lamp plugged in because it had no on/off switch. - A second chair in the room would be nice. We had a pleasant stay, but investing in a few renovations and better in-room entertainment would easily add another star to this review.

I wasn’t prepared for

Upon arrival we were greeted and checked in by a friendly person, we felt very comfortable. The parking was safe and easy.

Convenient location. Multiple restaurants and stores close by. King room was upgraded to suite.

Comfortable and very affordable

Difficult to get to by bike. Felt unsafe on roads when biking.

It was a perfectly nice place to stay. Nothing fancy, but clean and quiet.

Left a tab on door for maid service when needed. No service and was told those sign dust mean anything. Then why have the door tag?? Service when initiated was excellent. Checking in and out was excellent. Hotel was hosting several homeless individuals as well as families. One woman had 6 children with her. Lots of children’s voices and crying during day hours!

Very nice continental breakfast.

Avergae

The Inn is in need of updating. The breakfast buffet was disappointing. Not sure if that was because we were there mid-week. No waffle mix available. Very limited pastries or bagels. One morning that we slept in a little, there only bagels. They did have bananas, yogurt and cereal. However, it was perfect place to spent the before and after visiting Howe's Cavern and Rivers Casino.

Description says housekeeping daily, but we never had service the four days we were there. Bathrooms were dirty, tub, shower curtain, and spider webs. (see pictures) Breakfast was minimal. Waffle maker was broken three out of the four days we were there. The other two days they were empty at 8:30 with no refills. The staff did come out and clean it and close it down. The other offerings were yogurt, two types of cereals, bananas and apples on two days, and bagels, with very little put out and most gone by 8:30, Staff told me that the only thing they were required to refill were the bagels. The only bagels left on one day at 8:30 were onion flavor. I was told there were pastries earlier, but she was not refilling them. We knew that it was continental and didn't expect much, but we did expect what they offered from 7 - 10, to not be finished by 8:30 with no refills. When at the desk, you had to speak first, because they were often unaware you were standing there because they were on their phones. Truly a disappointment, because we loved our visits to the places we visited in Schenectady.

very nice and clean

Old and out dated hotel.

We were in room 209 first and that one was better. But when we wanted to extend our stay were moved to 214.

The beds were extremely comfortable.

It was a nice stay

While the room seemed clean in general, the condition of the room was "tired" - knicks on doors, baseboards, and furniture, huge stain on the carpet, drawstring for curtain was disgusting, and so on. The doors from other rooms were *really* loud when closing. We were there for 12 hours and slept most of it so not a big deal. Interactions with staff at check-in and check-out were minimal and hardly friendly.

Kind, helpful staff. The room was clean and comfortable. Typical breakfast offerings. Only negative was the hallway looking a little tired and worn. Excellent value for the price!

Refer smoke from side smoking area was annoying outside.

It's a decent lodging option in the area!!

The room was quiet, large and the bed was clean but the furniture and carpet is OLD. Poor water pressure in shower. You get what you pay for.

Best thing I can say is the bed was comfortable. Served its purpose for us as we were there for a very short period - just to sleep, but feels old and tired. Dark hallways. Room needs updating. Free breakfast was very limited.

Staff were VERY friendly. Basic amenities. Exhaust fan in bathroom not working. Staff could have been more initiating & helpful when there was no room service delivered one day - asked if we could wait till next morning for towels. Did get us some when told we could not wait till morning. Although, still nice, place was obvious more run down-inside & out from our last stay in 2021.

Older property yet charming, with clean and rennovated rooms. Breakfast basic but convenient, room doors need replacing as they stick and slam - waking everyone else up. Good location, would stay again!

Very convenient continental breakfast. Most of the property is outdated, but the price/night reflects that.

Clean and comfortable. Good for a night and for the price. Area is not great and the breakfast was pretty limited

Need to fix the alarms They went off three times for no apparent reason

The front desk staff was not very welcoming at arrival. Cleaning staff barely looked at me when I smiled and said good morning. Check out person was nice. Unfortunately, this property is sad and tired looking. The owner should update it a little bit at least. Make it look inviting. I checked out early.

Very comfortable bed and room. Very clean bathroom. Very old and dated. Windows only had one crank to open them. Room smelled when we entered but cleared with air conditioning on. Very quiet and nearly empty. Breakfast was ok but limited. It just looks old, sad and seldom used.

Nice property for the price. Comfortable room and bed. We were in a non smoking room and it smelled like someone had smoked in there at some point. Breakfast only had yogurt as a protein option. Overall, a good stay. Would stay here again.

Was ok but wouldn’t stay again

thoroughly enjoyed my stay. No complaints

Quiet and clean

Hotel definitely needs updating but it was comfortable, clean and the beds were amazing to sleep on. Will visit again.

Stay was OK. Property has hone down hill since we moved out of Rotterdam 7 years ago.

Our stay was ok….better than the other hotel we stayed at; the iron board was dirty/stained

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It's a decent hotel with decent breakfast, not sure what else to say. It's worth the price.

Smells like cinnamon to cover smell of rugs. Pleasant, courtesy staff. Unsafe not having staff in night.

Clean, safe, quiet and friendly staff

When we got to the hotel and checked in everything seemed good. We checked our room to make sure it was clean and it was. We didnt unload iur stuff immediately as we had to get back on the road to get to our concert. When we got back after 1 am we couldn't get into the room they assigned us. No problem we went down she gave us a new card and those done work either. We go up and down the floors multiple times to relize they either gave our room away to someone else. We asked to leave and get a refund and were told no and given a differnt room after another mix up with the other people and the room cards.

Truly enjoyed the staff. They wen out of their way to accommodate us. Facilities were very good, and clean, but not quite 5-star. I would stay here again.

I didn't actually stay at this hotel so this review is based on my brief experience. I decided not to stay here after noticing only one car in the parking lot and what looked like a homeless family playing in the parking lot. The area surrounding the hotel looked run down and didn't seem to be in a good area of town. I didn't feel reassured when I was greeted by reception behind a shield of plastic. My first clue should have been the cheap price. You get what you pay for. I can't speak for the room condition as I left and stayed elsewhere.

Hotel was reasonable for price. Air freshners every where..including elevator. Somewhat musty and none of the outlets worked in the bathroom, wall mounted hair dryer didnt work, and lamp was broken. Was very quiet and beds were comfy. Only stayed one night as we went to a show at Proctors.

Property was good shape and perfect for the area which we could fine our way around. The hotel it’s self was good and easy to get around the Capital of Albany.

It was a wonderful stay, beds are extremely comfy

Our stay here was great and affordable for the weekend , the staff was very friendly. The rooms were clear. I would stay here again.

Great feel of solid New York construction, instead of modern cheesiness. And the hotel seems to be well run, to match. Recommended.

Very clean

Needs updating. Towels limited along body soap. Parking lot was a little scary with garbage sprawn around the grounds.

The room’s door was difficult to open. The bedding was not comfortable at all. Tv did not work we had to ask front desk to have somebody fix it. I will not recommend this place. You get what you pay for. Cheap place do not expect anything beyond basic.

It was nice it was nice

The bed and pillows were among the most comfortable of any hotel I've stayed at.

The shower bar had mold on it and the facet to start the shower was coming out of the wall.

Seems they also rent rooms to lower income people - had kids running & slamming doors - room felt misty. TVs are not smart TV. For a quick night to sleep it's ok but prefer somewhere else.

Our stay was comfortable. The hotel seems a little dated but clean. Overall a good stay.

The property is clean, well-maintained and the technology was pretty good. It was nice that they have coffee, tea and water available all night.

Run down and lacks amenities

It was quite

The smell of marijuana permeated the lobby. We were not made aware in the hotel description that the hotel was being used as a shelter residence. It was fine for just one night but definitely not worth the money.

Very close to restaurants.

Will stay again!!! They gave me nice upgrade today!!!

Nice room with friendly staff. Well priced for the ammenities.

Needs renovation badly, all was clean, but old

Very average…room door was difficult to open & close…breakfast area and offerings were average…smoke detector chirped intermittently… there was no screen in the windows…

The room was adequate. It satisfied our needs for the one night we stayed there. The bed was comfortable. The pillows were great. However it’s an older facility. Because of that many aspects of the hotel are showing their age. But overall the place was clean enough. Everything in the room worked—TV, shower, WiFi, fridge, iron, ironing board, etc. it’s a budget hotel at a budget price with budget amenities. The free breakfast is enough to get one started for the day — coffee, juice, milk, some pastries, cold cereal, instant oatmeal, some fruit, yogurt, bagels. There was a waffle maker but the batter dispenser was empty. No eggs of any kind. No breakfast meat. Overall, it was good enough for a quick snooze to break up a long drive.

Great find. We were upgraded to a suite, which was a pleasant surprise. Seemed to be an older property, but has been updated. Breakfast options were limited, but they had fabulous baked goods from a local bakery.

Large rooms—bedroom & living room, separate shower & tub. Very nice.

Hotel was clean, desk associate was friendly and professional, room pleasant, and breakfast choices were good. Wifi was not strong.

The continental breakfast was empty. Staff does not keep up and clean up. They are busy watching the phone. Most uncomfortable beds. Was there for 2 nights and would not recommend.

Perfect for an overnight stay. Convenient and comfortable.

It was clean and comfortable.

Nice to get a free upgrade to a more spacious room

Great value for the price. As it was low season, we got a room upgrade to a suite, and it was fabulous. The tub had jets, so I basically had a private hot tub experience. There was a sofa and tv, king size bed, and lamps with plugs and usb ports. I did have to clip the blackout curtains closed, though.

Was informed we were upgraded on arrival. Nice, clean room. Issues with room key were immediately resolved. Breakfast not ready at 0700 as advertised, slow to get it out and only cold foods offered. wasn't a bad experience, but not wonderful. Good for the money.

Older hotel. We received a complementary upgraded room to a suite with a jetted tub. We were excited, husband and I traveling with our 2 1/2 yr old. Stay for 1 night. Booked close to DEC office where my husband took an Exam next morning. Front desk was great. Breakfast cold-cereal, pastry and bagels. Coffee not great. Bathroom was gross pics below. Bedroom tv didn’t work. Jetted tub had a non working jet. Bathroom tiles were black. Ceiling paint above shower is cracked hanging and peeling. Jetted tub was full of hair. I cleaned it before we used it. Could have been a better stay. Won’t stay again

Nice place to stay . Spacious rooms , well taken care properly. Continental breakfast was good and the hotel was above our expectations. I highly recommend.

Everything was organized and clean.

Terrible breakfast selection and no fitness center

I really liked the place only down fall was Room service would skip my room4days out of the week and trash would build up i was in town for training and on my weekends i would like to rest and not be bothered they had the who week to take care of the room

There was no high speed internet or cable tv. They said it was because it was cold outside.

Very good value for the money. The Bellevue is just a little further from the Thruway than some other choices but well worth the upgrade in quality at a very reasonable price.

After things were straigthened out, w arrived only to have the room freezing. It would have been nice to have a decent temp in the room especially knowing we were going to arrive late. Had to sleep with with our sweaters, and sweatshirts etc to be warm. Both heaters were blowing some cold air with little warm air. Took all night to warm the rooms. Time to leave then.

Everything great in the room just the breakfast was terrible we arrived the night before and the same hard like a rock bagels were there for breakfast terrible coffee and 2 lame yogurts plus old fruit I don’t think is healthy to keep food from day before there to save a buck or 2 so don’t count on the breakfast

We have stayed a couple times in the past so we decided to stay again for our yearly trip. Check in was great. Staff was friendly. Location is right where we needed to be. We go to our room and the condition of the room was not the same as in the past. The bed was horribly uncomfortable and created bad sleeping. The "continental breakfast" was far from edible. Only thing good was the coffee. My cream cheese had mold in it, and the bagels tasted funny. We ended up eating elsewhere. For the price, I guess you get what you pay for, but next year we'll be staying elsewhere.

I didn't like that there was a coffee or blood stain on the sheets by the pillows of which I took a picture of. When I went to the front desk to complain, there was no one there. Then on Saturday 1/4/25 around 12:45pm, my keycard wouldn't open my door and I was locked out of my room. I went to the front desk and again, no one there and I rang the Ring doorbell and had to wait out in the lobby for about 20-30 minutes before someone finally came to the desk. She redid my card and told me to keep it away from my cellphone and bankcard, I told her it was in my coat pocket all by itself and no where's near anything. The breakfast consisted of either danish or bagels, the waffle machine was not set up either morning. Coffee is supposed to be available 24 hours a day, which it was, but Sunday morning 1/5/25, just before the clerk arrived for work, I went to get coffee and there was no sugar, so I looked in a couple of cupboards and the front desk clerk came in and told me I am not allowed to go in the cupboard like I was some child...I told her that if there was enough sugar put out the night before, I would not have to be doing there job...But after sounding so negative above, I will say the beds were very comfortable and the nights were very quiet. One more thing, the tv came in all fuzzy and the cable channels would not come in, the screen was all green on those channels. Also the lady that checked us in on Friday 1/3/25 was very nice and helped us with a smooth check in.

Not Good - freaking room was COLD. Got to room and it was 58. I guess they didn’t think to turn on the heat in prep for guests!! 3rd day tile floor in bathroom still freezing!! Didn’t salt icy sidewalks, TV, shower. I mean there was a long busted peg sticking out of the wall for the TP. Kept falling and rolling behind toilet. Really?? Shout out to the woman who was cleaning the rooms among other things. Very nice and personable!! Have to find new place. Sorry for long review!

Conveniently located for our stay in Rotterdam

Didnt like ,,wall cracked,, rugs worn down to backing,, breakfast not fresh,, walk way not cleared of snow,(safety issue),,toliet flushed very loud, faucet needs repair,,driveway not cleared either the lot adjoining was cleared

Good

Clean room

Great stay

The snow plow person pushed all the snow up against my car. I had to shovel the snow in order to get access to the car