La Quinta Inn & Suites by Wyndham Phoenix Scottsdale
About La Quinta Inn & Suites by Wyndham Phoenix Scottsdale
Rooms at La Quinta Inn & Suites by Wyndham Phenix Scottsdale feature paid WiFi. A flat-screen cable TV is available in all rooms at the La Quinta Inn & Suites Phenix Scottsdale. Coffee-making facilities and a work desk are also included. An outdoor pool and fitness center are featured for guest enjoyment. A 24-hour front desk and laundry facilities are also included. Paradise Valley Mall is less than 20 minutes’ drive away. Scottsdale Silverado Golf Club is 15 minutes’ drive from the hotel.
Amenities
- Wi-Fi
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff was consistently praised for their friendliness and helpfulness. The rooms were generally described as clean and comfortable. However, there were several complaints about the breakfast, with guests wanting more options, especially for those with dietary restrictions. Some guests also reported maintenance issues in their rooms.
- Friendly and helpful staff
- Clean and comfortable rooms
- Limited breakfast options
- Maintenance issues in some rooms
- 4/5
great breakfast
- 4/5
Stayed 2 nights and they did not clean the room after first night.
- 5/5
Hotel was exactly what we needed and the space was big and spacious. Close to food and shopping
- 3/5
Pleasant
- 3/5
I personally thought the room smelled... I guess had a weird smell to it. I first thought urine? My son said no. Especially in the restroom. Paint maybe? IDK. I just didn't like it.
- 5/5
It was great
- 5/5
We stay at this location often and like it.
- 3/5
Staff were great. Hotel was very clean and plenty of nice space to walk with dog. The bad is the locks. I will never stay here again just for that. I had to swipe atleast 10 times for door to open if it even did. Most times I had to walk to lobby to get new key. the worse part is that it is 100 degrees outsdide and I have a 100 lb dog. Twice I got stuck outside with her in the heat and had to frantically pound on door until a guest that could hear me let us in. I was really worried and stressed the one time. The front desk person was very nice and I can tell she has to deal with complaints all the time. but this is more than an inconvenience. It is a safety hazard and my dog could have had a heat stroke and died. I stayed at La Quinta before and like it for your pet friendliness and cleanliness. But after this stay I will look elsewhere.
- 4/5
Had a good stay for two nights. We did have issues with the key card and needed to get them updated twice. The bed was very good. The AC unit was rather loud. Breakfast was okay.
- 5/5
The staff was extremely friendly, professional, and accommodating. We were in need of a last minute hotel close to the hospital. It is in walking distance of not just the hospital, but stores and restaurants. The complimentary breakfast was a bonus.
- 4.5/5
Superb
- 3/5
Pleasant
- 5/5
Great location.
- 5/5
Exceptional
- 5/5
Uh
- 5/5
A grade stay for great budget
- 5/5
Kitchen staff is very friendly and attentive. Rooms are very clean and smell fresh. Love the stay. Always pleasant to stay here.
- 5/5
It was very clean, everyone was very pleasant, breakfast was amazing NA
- 5/5
Everything was great, bed was comfy, nice location, and it was a very easy checkin. The breakfast wasn’t bad for free, my only gripe would be the sink water having a weird smell at moments.
- 4/5
Satisfactory
- 5/5
The staff is the best
- 5/5
Always delightful to stay at La Quinta.
- 4.5/5
The toilet is a kid size. It's very low on the ground.
- 4.5/5
The room is very spacious. It had a microwave and mini fridge. The staff was very friendly and extremely helpful. The toilet is a kid size. It's very low on the ground.
- 5/5
Location
- 4/5
Door to parking lot -last door by garage bins. Occasionally work..most of the time. Someone put a rock under the door so it stayed open .Not secure..the hall carpet needed vacuuming..ice machine was leaking water - was loud.. Small things that could be fixed.. Breakfast menu - needs a change every 4 days.. maybe bacon, instead of sausage patties..
- 4/5
Overall it was a good stay..Great location - 4 day stay Door to parking lot -last door by garage bins. Occasionally work..most of the time. Someone put a rock under the door so it stayed open .Not secure..the hall carpet needed vacuuming..ice machine was leaking water - was loud.. Small things that could be fixed.. Breakfast menu - needs a change every 4 days.. maybe bacon, instead of sausage patties..
- 5/5
Clean, spacious; wish for more pool hrs.
- 5/5
Exceptional
- 4/5
Good location & breakfast Hot tub restricted hours!
- 4/5
Good location & breakfast Hot tub restricted hours!
- 5/5
good , satisfied with my stay
- 5/5
Very clean room staff very nice and professional Love the continental breakfast and plenty of free parking very nice place to stay!
- 1.5/5
the location and parking was good I rented 2 rooms, one for my daughter & husband, and one for myself & husband. The one for myself & spouse had problems: A/C would only operate quietly with settings of 68 or less. If above, the fan would be very noisey, sometimes squealing, waking us up at night. The fan in the bathroom (comes on when you turn the light on) was noisy; needed cleaning or replacing. We discovered the refrigerator temperature was the maximum, resulting in freezing & making our water bottles useless the next day. We were able to turn the temp. down after getting down on our hands & knees to find the frig thermostat. We were told there were no other rooms available to relocate to..
- 5/5
Everything!
- 5/5
The only complaint I have is the side entrances of the building does not work! I re-keyed my room key 3 times and it still did not work! Then I found out through the staff that it has been like that for years. Sometimes it will work and sometimes not. Save yourself the frustration and park in the front and enter through the front door only! I was so pleased with the hotel and staff that one thing did not bother me. I would definitely stay there again and have already recommended the hotel to a family member!
- 5/5
Definitely will stay again.
- 5/5
The entire team is amazing . Nothing I can say.
- 5/5
The entire team is amazing . Nothing I can say.
- 5/5
The staff and cleanliness of the rooms. I can’t think of anything
- 5/5
The staff and cleanliness of the rooms. I can’t think of anything
- 5/5
Excellent crew, thank you all!
- 5/5
Everything was good
- 4.5/5
Overhall comfort Side doors does not Open all times
- 4.5/5
Superb
- 4.5/5
Overhall comfort Side doors does not Open all times
- 5/5
Clean
- 5/5
Check in was quick and easy - front desk staff friendly and efficient. Great free parking and good (although typical) free breakfast.
- 5/5
Yes
- 5/5
I
- 2/5
Pool water looks dirty I didn’t use it. Key cards at outer doors and rooms are in terrible working order. I mentioned the inconvenience and counter staff laughed about it. Stayed 3 nights but won’t stay here or another Pet friendly hotel.
- 5/5
Loved our stay here! Put a pin in it and already have a repeat stay planned! Amazing LaQuinta ! Pool and courtyard are amazing! Location is great! Breakfast was wonderful! Even coloring pages for the kids! Loved it!
- 3/5
.
- 5/5
Nice clean cool rooms. Good amenities. Comfortable beds
- 4/5
Our biggest frustration was with the keys. Frequently they did not work on the outside door. We had to put a stone in the door whenever we took our pups out. We got a new key that didn’t work any better.
- 5/5
Location was perfect for my medical appointment. However, you must fix the outside Key Entry. We must have tried 6-8 times, before one of the guest let us in. We reported it to the front desk, they stated that they will have someone look at it. Just EXTREMELY FRUSTRATING, when you’re trying to get inside to your room.
- 3/5
The room wasn’t cleaned very well we believe there was still hair in the shower from the people before and some spots on the table. Other than that the property was great.
- 5/5
.
- 4/5
It is a clean economical stay
- 5/5
The only issue was that the key cards kept erasing themselves and had to be reset (which meant a few trips to the Front Desk).
- 5/5
Room is clean/Enough parking/Nice breakfast
- 5/5
Great! Second time ive stayed here. Highly recommend
- 4/5
Only down fall was some doors didn’t work with key
- 5/5
Breakfast was limited with no variation over days. Will definitely return
- 5/5
Breakfast was great
- 5/5
Breakfast menu was fresh parking was easy room was very clean overall well satisfied stay
- 2/5
None - and I mean - none of the outdoor card readers work. It was beyond frustrating to walk your dog and get locked out every time. The staff is nice and the rooms are just ok. You get what you pay for in Scottsdale at this price. Maybe fine for one night but not a long stay.
- 1/5
Very disappointed with my stay. I specifically requested an ADA accessible room due to my disability, but did not receive one. Because of this, I was unable to safely take a shower due to the tub setup, and even the TV was frustrating because the volume appeared to be controlled and could not be adjusted properly. To make matters worse, I was placed on the 3rd floor. The first room had fleas, so I had to be moved. The second room was covered in dog hair, and I spent the entire night wheezing and struggling to breathe. I also parked in the handicap parking area, but the nearby entrance key door was broken and would not work. I was forced to walk around to the opposite side of the building just to enter, which was extremely difficult given my disability. No mgr on duty but acting person in charge stated the Manager Kim was off for weekend,also stated that I would receive a refund and a callback, but I never heard back from anyone. Overall, this was a very stressful and uncomfortable experience, and unfortunately I cannot recommend staying here.
- 4/5
The hotel was nice enough and the front desk staff was very kind and welcoming. The lobby was very clean and inviting. The room was clean but the carpet seems dirty with spots that needed to be cleaned. Some areas looked like liquid had been spilled. The bathroom door was peeling at the bottom and the bathroom was only spot cleaned and needed a deeper clean upon closer inspection.
- 5/5
The instant access to the 101 was wonderful.
- 5/5
I have wonderful stay.
- 5/5
The room was modern and very well maintained, parking was convenient, and the hotel is well worth staying
- 3/5
For the price it was acceptable but it was average otherwise
- 4/5
All good, good value, except for tv. Only 15 channels, no cnn no Fox News, and many other of the usual channels
- 4/5
My only complaint is the interstate is on the west side of the hotel. My room was right next to it and the traffic is loud. Other than that the room was clean, bed soft and breakfast offered was nice. Eggs, sausage, waffle with coffee was good.
- 4/5
A
- 5/5
Nice clean and roomy, really liked the property
- 4/5
Well worth the price … clean great location
- 5/5
Staff and facilities were top-notch. Great breakfast!
- 4/5
friendly staff
- 5/5
😀
- 5/5
Nick checked us in and we asked for a 3rd floor room, convenient parking and a couple additional items to make our stay nice. Nick listened and was attentive to every item. Wow, what a great room he found for us! We especially loved this room because it had a separate bedroom with doors, away from the hallway and bathroom that allowed me to get up early, have coffee, take a shower and my wife could sleep in late, in a quiet , dark bedroom! The exercise room was clean and had great, quality exercise equipment. The handicapped, and regular parking were plentiful and there were multiple entries that our room key-card worked. Thank you for a great stay!
- 2/5
The bad I slept in was one of the worst I’ve ever been in. Literally it sunk in the middle and I was awake all night. I guess I’ll have to rethink about staying at La Quinta, which I have been staying at for several decades. Too bad.
- 5/5
Good.
- 5/5
Great location with a walking distance to restaurants. Friendly and responsive staff. I was able to check in early and get some needed sleep after a long flight. Offers complimentary breakfast. What else can you ask for? Thank you!!
- 5/5
great stay - helpful staff - clean
- 5/5
The elevator we used frequently was dirty and run down.A dog pooped in the elevator and it was not cleaned. We ended up having to clean it up ourselves. The doggie bags were not available at some of the potty sites.
- 5/5
Great location and will return
- 5/5
The room was clean. Quiet hotel. Breakfast I guess fine for a free breakfast . I would definitely stay here again .
- 5/5
Clean room, staff was friendly and helpful, parking easy, access to the freeway was great
- 4/5
Room was updated and clean. Comfortable beds. Breakfast was good. We’d stay here again. Two things would make it better - hallways near entrances and elevators need vacuuming. Chair cushions under gazebo and deck need new cushions.
- 5/5
Very friendly staff!
- 5/5
I had to book this room because it was close to my Surgery and we could bring our dog. Perfect !
- 4/5
The breakfast was good, with a variety of foods available. However, I did encounter a problem with my room key; it worked intermittently, so I had to swipe it a few times. On the second day of our stay, the staff did not clean the room, which was disappointing. I didn’t mention anything because we returned to our room late in the evening, and it didn’t seem to be much point in making a fuss since we were leaving the next day anyway.
- 3/5
The toilet in our room was ridiculously low. An older person would not be able to use it. Also our carpet had red stains with, what we were told, was hair color when we complained. We were told that we would get a discount. Let's hope this will actually happen. We did not have any problems parking the car.
- 5/5
Great staff and location.
- 4/5
And unfortunately we had to hear the car noise from the 101. Maybe the other side of the building is better.
- 5/5
Breakfast was good. Staff excellent and lots of convenient parking
- 5/5
Front desk staff member was very friendly and helpful at check-in. Property was very pet friendly for our 2 puppies and breakfast was good. Have stayed at this property several times in the past year...will return in future.
- 5/5
Parking was not a problem and there seemed to be ample parking. Our room was clean and all the amenities were in place as one would expect in a room. I would stay here again.
- 5/5
Great location! Walkable to food if you didn’t have a car
- 4/5
!
- 3/5
Room was nice but the air conditioner wasn't working. We had to repack our belongings and move to another room which at 8pm, was a bit of an inconvenience. Beds were uncomfortable as well. Everything else about the room was good.
- 1/5
Just standard low quality food.
- 4/5
NA
- 5/5
Very nice hotel and area.
- 5/5
Tbe room was spotless, staff very friendly and a nice breakfast
- 4/5
It was comfortable and the cleaning and kitchen staff were lovely. Thank you!
- 4/5
Parking was great. We've stayed at this location several times before. Breakfast this morning was missing some major components.... no eggs, sausage, bacon, etc.
- 5/5
Love the property
- 4/5
Over good but no walk in shower for Ada room
- 4/5
Yes, Nice, Plenty of Parking.
- 3/5
Room was clean, they forgot to empty the fridge. Room was on the street side near the freeway w/o double pane windows so the traffic was noticeable until about midnight. The running the AC fan helped. Limited offerings for breakfast. Staff was great, response was fast if you had an issue with the room.
- 2/5
Old, deferred maintenance, dark ugly elevator, cheap poor breakfast, no coffee by 7:30am.
- 5/5
Room was spacious and clean. Parking was free. The pool and hot tub were very nice. Breakfast was good but the same all 4 mornings, Overall, a great stay,
- 5/5
Good hotel was clean the staff definitely went above and beyond and was extremely friendly and so helpful I would stay again.
- 2/5
Property needs updated. Mattresses sag.
- 4/5
Decent room very comfortable bed.
- 4/5
Friendly staff, quiet room
- 4/5
Nice location, bed was fine
- 5/5
Clean room, nice breakfast, friendly staff
- 5/5
nice place. Breakfast was good. Staff friendly. Easy parking
- 4/5
I might have increased the rating but a ladies pink underwear remained in the hallway from my check-in until my checkout the next day. Doesn't any staff walk the halls in this time span?
- 3/5
Staff was very kind, bedsheet was stained but room was otherwise clean.
- 2/5
Room wasn’t clean, staff for the most part was nice but certain people weren’t great
- 5/5
Clean room
- 4/5
Room was clean and comfortable, but the hallways really needing vacuuming/attention. Breakfast was pretty good and our stay was comfortable and uneventful! :)
- 4/5
The room was clean. The hallway didn't look like it had been vacuumed in a while. The front desk clerk was friendly and informed me if the free breakfast. The hotel was pleasant. There was a major issue with teenagers staying in a room across from me, who were kicking people's doors and running off laughing. Screaming, yelling, etc. They kicked my door twice. I called the front desk, the responded immediately and took control of the situation. It was extremely stressful.
- 4/5
Very frustrating!
- 4/5
Thank you to the staff of La Quinta 😊
- 5/5
Great breakfast and location. Our room was quiet. Courtyard is lovely.
- 4/5
Didn’t stay long enough to say.
- 5/5
Great service!
- 4/5
Check in was quick & easy, associate was friendly and I was able to get into room early. Spacious, clean room with mini fridge & microwave which is a plus. Breakfast is basic fare, waffles, cereal, yogurt, eggs, sausage, bagels, muffins etc. and was well stocked. Ample free parking. Only negative was that I had issues twice with keys not working and had to go back down to front desk for new ones which was a bit inconvenient. Was told “they have a problem” with the keys which didn’t make sense as I had stayed there two weeks prior and had no issues. Also, the associate, said the room number out loud, whilst other people were around- which is something that never should happen. I think perhaps he was new and probably didn’t have enough experience (he was very polite though). Great location, near shopping, restaurants etc. Would definitely stay again.
- 5/5
The breakfast was delicious and served from 7-10am. Nice hours! Parking was plentiful and safe. the grounds were beautiful and very well kept. Room was clean and comfortable. Highly recommend this motel.
- 2/5
A guy sneezed and I said bless you. He actually responded “thank you” this isn’t a joke. Reminded me of the movie office space
- 4/5
Friendly staff
- 4/5
Breakfast was fresh and rooms were nicely decorated.
- 3/5
The keys to the building entrance and to the rooms don’t work properly. I had to replace my key five or six times in five days. All the guests had that problem and kept prepping the entrance doors with rocks. Ridiculous. The hotel has unreliable lock system.
- 5/5
I was traveling alone with my son and it felt safe and comfortable. The staff was nice and the rooms were clean. It was quiet and close to a lot of attractions we wanted to see.
- 4/5
We found this property to be in good shape, clean, very satisfactory in general. The carpets appeared to be in good shape. The linens we on point. The furniture was in good condition, and overall this was a nice location. While limited, the breakfast was good, we were disappointed in the daily selection, but overall it did the job.
- 4/5
The breakfast was always well stocked.The room was very clean.Parking was awesome.The staff I can't even tell you about the staff they try so hard. AnythingI felt they were short on is the local scene to take Uber the pool on the weekend.Couldn't get near it
- 4/5
The breakfast menu was decent, offering a variety of options. The staff was friendly and accommodating. Parking was conveniently located and felt safe.
- 4/5
Breakfast was very good. Staff was friendly and helpful. Room was clean and bed comfortable. Water pressure in the shower was the only thing we noticed was not so good.
- 5/5
Great staff and room super clean! Will recommend
- 5/5
Room clean staff great
- 5/5
Room was clean and beds were comfy, tvs are small, hallways and property a little older, but overall very satisfied with our stay.
- 3/5
My husband wanted orange juice and they didn’t any. They only had one elevator working so you had a long walk down the hall. The parking was good. I stayed because it is close to the Dr. At Honor health. We stayed 2 nights.
- 5/5
check-in experience was TOP notch - she is the reason I will stay there again!
- 4/5
Great place, great price.
- 5/5
My only suggestion, when the time comes to remodel the bathrooms, put in chair height toilets.
- 4/5
Did not use
- 5/5
did not use any facilities
- 4/5
Breakfast was just ok, not great Staff was super friendly and helpful Room temp was either hot or cold and air conditioning unit was super load at night
- 5/5
Clean room and good breakfast
- 3/5
The staff was awesome. Walking to the room in the hallway needed to be cleaned and doors painted would help with the aesthetic. The room was fine could use a little updating.
- 5/5
Great front desk staff. Nice breakfast. Room and shower very clean and comfortable.
- 4/5
The hotel is conveniently located near the highway in North Scottsdale. There are restaurants and grocery shopping (Fry's) nearby. The room was clean and comfortable, We had some minor issues withe the key card not working and the stiff door lock, but this was rectified by front desk. Housekeeping is available every three days. This is clearly stated in the notice in the room. Other hotels have the same policy, BUT other hotels may not post this notice anywhere. There was only one elevator working when we were there. This is parking included on the property and there is gas station and Chick Fil A next to the hotel which is convenient. Breakfast is included with simple options. Front desk staff courteous and helpful, with shout out to Chantelle.
- 5/5
Helpful staff, clean and close to everything
- 2/5
The bedroom curtains were dusty, the shower had no curtain, the bathtub was wabbley for some reason. Also there was no lock to the bathroom.
- 5/5
Staff was very friendly and accommodating. Room was clean. It was nice to have a Netflix option for TV. Outside seating nice place to enjoy a glass of wine.
- 5/5
We had the same room for a second stay, totally by accident. Great hotel, clean, courteous staff. We'll be back.
- 2/5
Only cleaned room every third day. Key cards had to be te charged over 12 times during stay.
- 3/5
Room keys did not work had to change 7x’. They don’t change towels daily. Room was not cleaned Saturday while we were out all day. Sprinklers were on at 8 am in pet grass area. Staff were very friendly. Breakfast was delicious!
- 5/5
Clean room, friendly staff
- 5/5
Clean rooms, nice hotel, reasonable price, incredible staff, easy to work with in every way. I don’t travel often but these people made me wanna travel more. Excellent location if you’re golfing. I didn’t try the pool or hot tub. Great free continental breakfast. 24/7 free coffee downstairs by the front desk.
- 5/5
Great stay..and pet(dog) friendly. My place to stay in Scottsdale
- 5/5
Courteous staff, safe area, clean room, close to all I needed.
- 3/5
Then I inquired if the Jacuzzi would get warmer and I was told that there’s a part broken so it’s not getting warm. So I was disappointed in amenities but room was great. If I knew of jacuzzi not working ahead of time I would have stayed somewhere else.
- 5/5
The room and the grounds were spotless. Very friendly staff also.
- 5/5
The room was more than I expected for the price I paid, and the staff as always was super friendly and helpful.
- 5/5
Clean room
- 5/5
The room was clean and comfortable. Staff was so helpful and fun to talk to!
- 5/5
Front Desk employee was very welcoming.
- 4/5
Staff great,
- 3/5
The staff was real nice. The room was fine, except tub could have been cleaner. The jacuzzi didn’t work & was one of the reasons we picked this hotel to soak after hikes.
- 5/5
Yes
- 4/5
Fine as always. Great staff
- 5/5
Room was excellent, beds very comfortable, staff friendly and professional.
- 5/5
Very nice
- 3/5
Cold, so useless. Noisy next to freeway.
- 5/5
Always a great stay here! The staff is exceptionally friendly, polite, & professional. Always there to help. The breakfast delicious, too.
- 3/5
With a little more effort the breakfast could be better as well…
- 3/5
Staff were phenomenal. First room they gave us, sheets were stained and had short curly hairs in the bed. Second room, had a strong odor of mildew but the beds were clean. Opened the window and aired it out, it was tolerable. The cherry on top was the 5 under cover officers chasing someone through the parking lot at 11 PM with weapons drawn. Didn’t expect that in Scottsdale.
- 5/5
Clean
- 4/5
The location is great. Right off of the freeway. The room was clean. Wasn’t the nicest hotel I’ve ever stayed in, but was well worth it for the price. Staff was very friendly. I would stay there again.
- 5/5
Clean room...nice staff
- 5/5
Clean and friendly front desk employee.
- 5/5
The staff was very polite and willing to assist us, even with minor questions. The accommodations were good, as always.
- 5/5
Front desk waa very friendle. Everything was clean and nice.
- 5/5
Staff was so kind, efficient and quick! The room is awesome, huge and clean!
- 4/5
It met our expectations. Room was clean. I wish not just your property but all hotels would replace the carpet with vinyl flooring. But the hotel was fine we were there for medical reasons so we were not there a lot. Front desk clerk was friendly and nice.
- 3/5
Did not eat breakfast r anything just stayed n went on our way
- 5/5
👍
- 5/5
The staff was welcoming when I checked in.
- 1/5
I had requested a shower chair and upon arrival was told none were available.
- 3/5
A shower chair was requested with time and when arrived was told none were available
- 5/5
Very nice staff
- 5/5
We enjoyed our stay at the property!
- 5/5
Clean, convenient, and a nice breakfast.
- 5/5
Clean room. Good location
- 4/5
Yes
- 5/5
Front desk was awesome. Breakfast was great. Romo’s are clean.
- 5/5
Very nice and clean. I would say here again.
- 4/5
Room 233: blow dryer was grubby and the light on the table didn’t work
- 5/5
Clean room, good coffee/breakfast. Quiet
- 5/5
Fantastic room, staff and breakfast!
- 4/5
Everything was clean. But besides the charge for the initial room from Expedia there was a $180.00 charge that I didn’t know when booking. Probably would not have booked if that had been disclosed at the beginning.
- 5/5
was clean and easy to navigate - no hassel
- 1/5
My biggest issue is that after check out & driving back home in Texas I saw that we were charged DOUBLE than what we were supposed to. When we called we were told that was a mistake, but were never given any explanation as to how it happened. The money charged over was meant to pay another bill, which is now late due to their mistake. We've stayed at this hotel before, but we never will again.
- 5/5
The stay was great the only problems were the room keys demagnatise every day and the toilets were to low to floor for older pepole the staff was very helpful all the time
- 4/5
Needed to eat breakfast before 7am so only got cereal.
- 5/5
La Quinta was a great place for us to unwind after a long trip in Arizona. The room was specious and clean, the staff was responsive, and the cost was reasonable.
- 5/5
The hotel was great as always
- 4/5
Clean room.
- 4/5
The breakfast was decent, but the same eggs and sausage every day. I stayed 7 days, no variation. It forced me to cook bacon in my room due to the boring eggs and sausage served everyday.
- 5/5
Wow. This was absolutely the most perfect spot for us. It was so easy and clean and quiet. The bed and pillows were great too. We slept so good.
- 5/5
Room was clean and great staff
- 4/5
The troubling issue is the VERY OLD Card system that is used. We went through 10 cards to get in our room. My husband went down to get new card there were at least 5 people needed to have new ones. The poor front desk people said they were sorry but it was all in management’s hands. Truly a wonderful place to stay but this really dampens the stay of our Christmas Vacation. Please fix this problem so your staff is not embarrassed!
- 2/5
Room smelled horrid. Just had nasal surgery and couldn't be smelling that all night. Front desk was more than helpful. 3 minutes to get a different room.
- 3/5
However, the door locks at the property didn’t work. This is a basic requirement for a hotel. Safety is that most important requirement for a hotel. I wouldn’t stay again for this reason.
- 5/5
Great value
- 5/5
Quiet and comfortable a nice stay with your dog
- 3/5
Breakfast was average. Staff very friendly and helpful. 3 day stay, no service to the room. No need to change sheets or towels, but no daily room sweep, make bed, empty garbage. Room and hallway smelled like long term cigarette smoke.
- 5/5
Awesome!
- 4/5
Room had a bad odor. Bathroom fan non working.
- 4/5
The Room was very nice and clean . However Mattresses were quite old sagging and needed replaced
- 5/5
Everything ok
- 5/5
Everything was great. Was worried about proximity to freeway and potential noise but it was extremely quiet. Front desk was friendly and helpful.
- 3/5
Bed and pillows were comfortable. Staff were nice. Coffee was undrinkable. A shelf in the fridge was in backwards which kept the door from sealing until corrected, but functioned aggressively well afterwards (froze my leftovers).
- 5/5
Friendly and helpful associates
- 4/5
Room carpet needs cleaned desperately.
- 2/5
Breakfast was good, room never cleaned we made our own bed daily and went to get fresh towels from front desk daily. Hallways never vacuumed and garbage can outside in hallway by elevator was always full and pizza cartons around on floor, and elevator always sticky.
- 4/5
Room, staff and the service
- 5/5
The staff members are always available and friendly. The rooms are clean… we always stay at La Quinta Scottsdale in Shea.
- 5/5
Everything was great
- 5/5
Only issue was the key cards very finicky at times other than that great spot
- 5/5
Good hotel
- 3/5
It was a good hotel but the pillows were bad quality and not enough. Brakfast was good but not enough tables indoor and not enough variety.
- 5/5
Wonderful staff members
- 5/5
Front desk staff so helpful and cortéus
- 4/5
Room was clean and staff was friendly.
- 5/5
The Staff was awesome. The reception day and night guys were great 👌, i will definitely look for this hotel in south Phoenix for February before flying off. I tried excellent hotel close to PHX and unfortunately wasn't up to my expectations, pretty disappointing for a 200/night hotel.
- 5/5
Staff was very kind
- 5/5
Clean rooms wonderful staff.
- 5/5
Clean and in order and I had a very comfortable one night. There again.
- 5/5
Staff was very courteous and the hotel was nice and quiet
- 4/5
Good customer service, facility needs a lot of cleaning on the halls, rooms were okay and clean for the price you pay, breakfast can improve much more, adding a variety of breakfast items , hot ! coffee and fruits, it would definitely improve your rating and make your customers happy.
- 5/5
Good
- 5/5
Very clean staff very polite
- 4/5
Breakfast was fresh.. evening staff was friendly.. laundry working good..
- 5/5
Front desk gentleman was kind and efficient and room and hallways are very clean.
- 5/5
Really good stay! Quiet and calm!! Will stay again.
- 5/5
Very kind staff. Clean room. Great sleep/pillows.
- 5/5
The room was spacious and very accommodating!
- 3/5
The bottom of the bathtub was uneven and very slippery. It felt like bottom of the tub was V/U shaped. Very hard to stand in.
- 5/5
Extremely friendly, nice, and helpful staff!! They provided excellent service from the moment we walked in. We booked a king size room for 2 nights. It was very clean, quiet, spacious, and comfortable bed for two. Great location in Scottsdale. We enjoyed their delicious breakfast. We had a wonderful. Highly recommend this hotel to everyone. We will be back. Thank you!!
- 4/5
The price was good and the location
- 5/5
Front desk was outstanding. Fast check in and courtesy with what room we would like. Nice clean room and bathroom. Hotel is very clean. Highly recommend this place.
- 5/5
Staff was excellent
- 5/5
room was clean. need to put handicap on lower floor
- 4/5
The staff was extremely friendly, clean room. Breakfast was good with a good variety.
- 5/5
Great stay.
- 5/5
Clean, good breakfast, good location
- 5/5
Breakfast could’ve been better with scrambled eggs to go with the sausage. And some regular yogurt that’s not the non fat junk.
- 4/5
Breakfast was good alot to choose from. Did not need laundry service.
- 4/5
I didn't like hearing the kids running around in the room on the top floor above my room
- 5/5
The staff were very friendly and accommodating. The area was also nice and I feel safe there. I wish they had more options for fruits instead of just the green apples. Perhaps red apples, oranges, and bananas.
- 3/5
All staff were friendly and helpful. Bathroom sink in room smelled bad and would back up with nasty water. Bathtub also filled with water when taking a shower.
- 4/5
1. Squeaky mattress 2. Key cards quit opening after 3 days 3. Couldn’t find the bathroom fan/overhead light switch 4. Bathroom doors unlockable and provide minimal sound suppression 5. Bathroom had only one towel rack and one towel hook
- 4/5
Just a key problem.
- 5/5
overall great stay!
- 4/5
Room was clean and bed comfortable. Appreciated a hot breakfast with enough space to accommodate a large crowd. It was frustrating to need our room key to reset several times. The safety rail in the elevator was not secured and ready to fall off. Still, the staff was nice and our stay was pleasant enough.
- 2/5
There were hairs in the sink and tub. The soap holder in the tub was only attached by the top line of caulking. The grab bars in the elevator were broken. The night staff did nothing to stop the people on the same floor as me from yelling in the hall and slamming doors till 1:30 in the morning. Over all a bad experience i would never recommend nor return.
- 5/5
The staff was so welcoming when I arrived and provided me with all the information needed in a very linear format, i.e. organized. The room was clean, comfortable, and quiet. Breakfast was very good and got me off to a great day!
- 5/5
Super friendly guy checked us in!
- 2/5
Really enjoyed the hotel overall; nice breakfast, clean, centrally located, pleasant and efficient staff. One exception though, the problems we had using the room key cards at our room door, and at every outside door from the parking lot would definitely prevent me from staying here again. Spending five minutes or more to get in, and needing to have our key cards reset at least daily for the duration of our stay, is extremely frustrating, inconvenient and unfortunate. If the hotel chooses not to address this issue I can promise you that we would not stay here again.
- 4/5
CLEAN ROOMS HOTEL RUN DOWN NEEDS REMODEL
- 4/5
Room was clean a little hard to find but all staff was friendly very clean and decent breakfast shower pressure is amazing and the water doesn't go cold
- 4/5
Check in staff was great
- 5/5
Nice place, good parking, decent gym, coin op laundry. Great buffet breakfast made for a great stay.
- 4/5
Staff were very pleasant
- 4/5
The room was very nice and clean. Staff was very friendly and helpful. The breakfast was limited and the same every day but always fresh and well stocked. The grounds some areas inside the hotel were not that well taken care of. Overflowing garbage outside, a sticky spill in the stairwell. I had a nice stay but not a 5* stay.
- 5/5
Lovely! No complaints.
- 3/5
The front desk person was great and the staff were kind and helpful. The property itself was a bit run down with hand rails missing or falling off in the elevator and small pieces of paper were on the floor of the room we stayed in that would have been very easy for the cleaner to see before our arrival. Made me quite sure that the room was not cleaned fully. There was also a hair right in the middle of the bath tub that indicated the room was not cleaned well before our use.
- 3/5
Staff very friendly! Great location. Our room lock malfunctioned multiple times per day, everyday of our 5 night stay. on one occasions, two of the housekeepers use their keys and could not get into the room and had to have their keys reset as well. I explained this to one of the front desk workers and he told me it was because I had my key card too close to my phone wouldn’t listen that there was something malfunctioning with the door. Room was very dark not enough light to adequately light the room.
- 5/5
Enjoyed our stay
- 4/5
BUT also, bathtub water didn’t drain. Volume button on remote didn’t work. Key card didn’t work on outside door.
- 5/5
Easy to get to. On major road. Neat and clean.
- 5/5
Location
- 3/5
Staff were great. Hotel is a little tired. In desire need of an update.
- 5/5
Clean room and lobby. Front desk folks are very helpful. Love the good freeway access and nearby food options. Reasonable rates.
- 5/5
Thank you A job well done
- 5/5
Outstanding service
- 4/5
Would go there again!
- 2/5
Complained but the dogs were still barking on night two. Keys didn't work two different times, ice machine on floor one not working.
- 5/5
Breakfast could change a bit. Same thing every morning for 3 mornings.
- 5/5
Room was comfortable, bed was very comfortable! Staff were friendly and the property is clean. Only issue was the shower/bath drain was very slow and probably needs to be cleaned. Definitely would stay again!
- 3/5
We did not stay there because my wife was not happy with the linen service we were to get o change in the morning gs
- 5/5
Breakfast included Clean rooms
- 5/5
would like to have had a rotation of hot items offered but understand the cost of doing that would be prohibitive for the price of the stay.
- 5/5
Big clean room. Good beds. Good breakfast. As I don’t see well, laying in bed hard to watch small tv. Staff nice to replace our remote when not working
- 4/5
Breakfast was fine. View was nondescript of parking lot, and the lobby was a tiny bit hard to get to in the car.
- 5/5
Parking great. Not a fan of the breakfast.
- 2/5
Ok Hotel
- 5/5
Honestly one of the best hotels I’ve ever stayed at, and such a great price!! The staff was AMAZING. The property is clean and safe. I did see reviews that the rooms are “dated” and sure maybe they are a bit but nothing felt dirty or anything. Beds were comfy, rooms were big. I think my only complaint is that the toilet paper roll was in a bit of a weird place and the key cards were not great, we had to get them replaced twice but the staff were quick to do so. The garden area where the pool is is absolutely beautiful! Breakfast was good. Coffee was good and they kept extra pods in the lobby you can take up to your room. If we ever end up in Phoenix again we will definitely stay here!
- 3/5
Good location but noisy.
- 3/5
One of my pillows had blood stains, to it to the front desk to change it. I had to go 2 time to the front desk to fix my keycards they wouldn’t really work.
- 3/5
The property just needs some maintenance. Looks like a lot of things have been neglected. Card readers didn’t work half of the time. Had to get new cards twice.
- 3/5
TV in room was a very small one. Are hotels going to small tv’s in room?
- 5/5
Yes
- 3/5
Hallways and stairwells could be cleaned more often. Breakfast setup flow was horrible and more options on main selection would be better
- 2/5
Well . . . It’s a La Quinta that smells like a smoker’s paradise . . . so what more can you expect?
- 5/5
Room was spotless, a/c worked well, amenities were as expected. Great front desk crew.
- 4/5
The room was clean. A little noisy during certain times due to outside noise from a car wash nearby, and trucks. Breakfast service was 7am to 10am which was nice to be able to eat a little later than the usual breakfast hrs at hotels. Coffee was great. My stay was a whole week so I would have enjoyed a little more variety in what was offered. More fruit choices, for one, only apples offered. It was scrambled eggs and sausage patties every day. The staff were all very friendly. I was super bummed that the pool was being worked on the whole week so I wasn’t able to use it. I had specifically looked for a hotel with a pool. I wasn’t made aware of the fact it wouldn't be available. But overall, I had a good stay.
- 5/5
The room was clean and spacious. We enjoyed the pool and hot tub while we were there. Chick-fil-A being so close was a huge bonus.
- 5/5
The staff was very pleasant and helpful!
- 5/5
Bed was comfortable and the room was dark and quiet.
- 5/5
For the last minute it was a great place great location.
- 5/5
Pros: Clean restroom, beds, pillowcases. Bedroom is updated with some cool features; such as motion activated Thermometer, "Smart TV", and restroom mirror is a light. Cons: Room that I was in had three Lamps with a plug-in for chargers that did not work sometimes and a leaky faucet in the bathtub. - Employees are friendly and welcoming when I arrived and throughout my stay. - Complimentary breakfast was great. - Location is near HonorHealth hospital for Families that need a place to stay. Overall, I would stay again.
- 4/5
Clean comfortable room. Hot tub was under repair during my stay. Would like to see a set of dumbbells and a bench in the fitness room. The multi-purpose cable station left something to be desired
- 1/5
FLEAS in my room, ate me alive!!!. Room was supposed to be cleaned every 3 days. I asked 3 times for my room to be vacuumed and sprayed, i was being eaten alive by FLEAS, I also told them it was day 4 my room was not CLEANED-the clerk was too interested in the basketball game to help me. he has the nerve to say "you still want your room cleaned at this point"?, no new linen, no towels, limit toilet paper, kleenex is out. Day 5 down again, the look on the clerks face when i told him my room has never been cleaned, Im down everyday for towels. i asked for sheets, i'd change them myself but never got them. the same breakfast everyday. i filed a complaint online. Asked for my money back, i got hey we're sorry- im mean God forbid you acknowledge what i said , give me points ill never use!!!!! Since they wont refund my money, ill be posting the pictures of my FLEA bites all over my legs, the linen piled up and unmade bed for 5 of my 7 days. yea they cleaned the room day 6-why bother.
- 1/5
The comforter had red and brown large stains all over it. We told the front desk and asked for a replacement comforter. The replacement had a ton of large stains too. The front desk didn't seem concerned. We were so grossed out we bought sleeping bags to put on top of the bed so we didn't have to touch the bed. This made us distrust how clean the rest of the room was and we couldn't sleep. The shower was an old bath tub
- 5/5
The staff won me over. I also liked the cleaning staffs work, they do a nice job.
- 5/5
The staff went over and above to help in any way possible!
- 5/5
Not very healthy
- 5/5
Always a great stay
- 4/5
Everything was great except that the room key entry slots necessary to enter the building usually had to be scanned several times before they actually worked. They should fix this.
- 4/5
Thankyou
- 5/5
Everything was excellent until we walked all the way down the hall & THE ICE MACHINE OUT OF ORDER
- 5/5
Clean room
- 3/5
Ice machine out of service, beds need to be replaced,
- 2/5
The room smelled like Dog pee and the bathroom floor was dirty, and had not been mopped.
- 4/5
Casinos
- 5/5
There was nothing unique, just a clean, comfortable and quite place to spend the night.
- 5/5
No problems at all.
- 4/5
parking was good. location was easy to find and go places. only drawback was the room key. it had to keep getting reprogrammed and the the door was hard to open
- 5/5
Clean room, friendly staff, free breakfast, plenty of parking, excellent location, quaint garden with a relaxing gazebo, easy freeway access.
- 5/5
Yes
- 5/5
quick & convenient stay, very spacious & clean room. queen bed felt like a king, very cozy.
- 5/5
The room was spacious and clean with a comfortable bed and nice desk area.
- 4/5
It was very good but the street noise didn’t allow me to sleep well.
- 4/5
It was great, except for the noisy street that makes it impossible to sleep well.
- 5/5
Easy
- 5/5
My stay was great. Clean rooms, friendly staff, great breakfast.
- 4/5
was very convenient to get back and forth to mayo clinic
- 5/5
Spacious room, nice courtyard area with pool and hot tub. Friendly and helpful staff, Chantel was very nice to work with.
- 5/5
I needed to sleep and this was perfect for that!!!
- 1/5
This place wasn't what we expected for Scottsdale. It's not clean ,our bathroom had urine all over the outside of the toilet and the bed was super uncomfortable like it had a big dip in the middle.
- 5/5
Great free parking , good pet area and windows that open to get a nice breeze- great check in as well
- 5/5
I was very pleased with the location, the service, and the people who went the extra mile to make my many days lovely
- 5/5
Room was clean enough but guests left towels and food in the hallway not picked up by staff. Parking is very plentiful. Door accesss didn’t always work with our key card so sometimes had to try more than once or twice.
- 5/5
Friendly staff
- 4/5
The keys did not work well. We had to swipe multiple times. We heard other guests discussing the same issue.
- 4/5
Felt safe
- 5/5
GOOD PARKING
- 5/5
Very clean rooms. Verynice staff. Very comfortable beds. I gave property condition 4 stars because the key card system kinda works. It was a little frustrating at times.
- 5/5
Clean room, great breakfast. Perfect for a quick getaway with my kids.
- 2/5
Facility is dated and next to the highway. Friendly front end staff.
- 5/5
So clean friendly staff thank you
- 5/5
😍
- 5/5
Nice place to stay for reasonable price
- 5/5
Clean and comfortable room. Great location with restaurants and highway access. Will stay again on my next golf trip
- 3/5
the breakfast was exactly the same all four mornings… why not switch it up …
- 5/5
okay
- 5/5
We were very comfortable and the room was nice and quite. It was the most comfortable bed I had been on in weeks and We've been traveling for several weeks now. Would recommend!
- 5/5
Ok
- 5/5
Ok
- 5/5
Provided early check in. Very comfortable bed and clean room
- 5/5
The staff was incredibly
- 4/5
The room AC worked but the thermostat on the wall didn't seem to cool to Temp set until I went to the window unit and set that thermostat to the same temperature. There was absolutely no AC in the hallways, lobby or breakfast area. The elevator was extremely hot and there was no ventilation fan.
- 5/5
Great service great breakfast clean room will be returning
- 3/5
Older proeprty
- 5/5
Great location, awesome staff, good breakfast
- 5/5
Check in clerk was amazing!
- 5/5
Enjoyed our short stay.
- 5/5
Issues with bathtub draining and unremovable stains from tub
- 3/5
Nice just a weird smell in the hallways
- 5/5
—
- 4/5
Room only serviced twice in 8 days
- 5/5
Staff was really nice and helpful
- 5/5
The renovations they did 6 years ago, really paid off
- 5/5
nice hotel. good hot breakfast (though no breakfast potatoes :-). tv size seems to vary. one oddity is the bathroom doors have no lock on them, which could be an issue for families with small kids
- 5/5
Awesome
- 5/5
Everything was to my liking. Great check in experience.
- 4/5
Perfect location for family reunion, safe and clean, staff very nice & attentive.
- 5/5
Clean
- 5/5
Everything was good. No problems.
- 5/5
Staff very friendly, the rooms were very clean
- 4/5
Overall a wonderful stay in Scottsdale! Convenient location, nice cold pool and very helpful and friendly staff. Breakfast did the trick, nothing special to note. Our room was great except it looked like it hadn’t been vacuumed between cleans and one of the beds smelt strongly of perfume. Don’t let that discourage you, we enjoyed our stay and would visit again!
- 5/5
5 day of my stay was really good
- 2/5
The rooms are outdated with old and probably dirty carpet. They need to at least clean the rooms better and dust once in a while.
- 5/5
Clean room. Comfortable bed. Quite
- 4/5
Room 344 had a dog smell. When I received service I was told that's why the room had been vacant for so long. My daughter ended up getting sick because of her dog allergy.
- 5/5
Great
- 5/5
Beautiful property. Was able to bring my service dog with no fee. My only suggestion, the walk can be a ways away from the door to the rooms so if you need a wheelchair, bring one!
- 5/5
Very clean, safe, and close to restaurants
- 5/5
I stayed for a week with my daughter here and was very pleased with everything. The staff were very friendly. Location was great and central in Scottsdale. The room was spacious with a fridge and microwave. It is in a very safe area and plenty of free parking. Overall, very good value for the money and I would highly recommend!!
- 5/5
Nice property, friendly staff, comfortable size rooms, plenty of green grass to walk your pet.
- 5/5
Clean room
- 5/5
My experience at La Quinta Inn in Scottsdale AZ was great! I had no complaints-the service was great, everyone who worked there were kind and helpful. The rooms were clean and the overall environment was safe; this was my biggest concern during my search for a hotel as a solo traveler. I would absolutely recommend this place and will be staying there again!
- 5/5
Great place- quiet, clean and close to shoping and restaurants. Staff is friendly and very helpful.
- 3/5
Check in was quick but it hen the key cards didn’t work and had to go back to front desk. Two night stay and had to get the key cards reset 4 times. Cricket in room drove me nuts getting to sleep.
- 5/5
You need healthy food. You have absolutely nothing that we can eat in the morning that is healthy besides an apple and green tea. You can add avocado, real Greek yogurt or Greek yogurt that is dairy free, healthy raw nuts/ seeds, gluten-free grains like quinoa
- 2/5
The fitted sheets had some sort of stains on them We end up covering them with towels was going to get another room somewhere else but I had an appointment just across the street that next morning That was the only resin I got the room there
- 4/5
The property itself was good. It was just being right next to a freeway and the gas station.
- 1/5
Supplies provided do not last for three days Door key system is very unreliable. A slight daily variation in breakfast would be nice. Staff were very helpful
- 4/5
Comfortable and convenient.
- 5/5
The place was really clean and decent for the price would stay again any other
- 5/5
Nice
- 3/5
Good solid hotel. Bathroom was ok shower head was ok. Tv was small. Air conditioning was ok.
- 5/5
It’s great
- 4/5
Fine basic hotel, coffee wasn't good
- 4/5
Always constantly good, comfortable and quiet with one exception the 3rd floor; you could hear the traffic. On the 3 Rd floor cause it had now buffers like the 1st and 2nd floorrs
- 5/5
Noisy A/C units, but staff took care of it immediately!
- 5/5
.
- 5/5
Excellent staff
- 5/5
Convenient location. Reasonable rate. Well maintained, clean. Adequate breakfast. Have stayed here several times - always pleased.
- 2/5
The bathroom was disgusting. There was what looked like fecal matter on the door jam. There was hair and dust bunnies on the top of the toilet. The toilet seat was loose. The sink didnt drain well. There were 2 ants on the stand where the coffee was. The waffle machines weren't functioning properly.
- 5/5
My experience at the La Quinta hotel was overall pleasant. The staff were courteous and professional, and the check-in process was smooth. The room was clean and comfortable, offering the basic amenities needed for a good stay. While it’s not a luxury hotel, it’s a solid and affordable option for travelers looking for convenience and value. Some locations could benefit from a bit of updating, but the hospitality and cleanliness usually make up for it. I appreciated the complimentary breakfast and the quiet atmosphere, which made it easy to relax.
- 4/5
Was okay for a quick stay but didn't feel like an area to stay in longer than a couple nights. Felt a little sketchy. Gas station conveniently located next door.
- 4/5
The only reason I rated it an 4 instead of 5 is because 1. There was a towel left in the room from the previous guest. 2. There was calcium buildup on the showerhead which caused some holes not to be working.
- 5/5
Front desk staff are delightful. Spacious renovated rooms. Ask for nught shift Nick at the front desk. Excellent 5 Stars.
- 5/5
Large grass area for pets to walk, nice breakfast, large size suite, and very quiet. Will definitely come back again.
- 3/5
The room kept heating up and cooling down on its own. I had no control of this. I had plan on sleeping 7 hour, i think i got 4 hours.
- 5/5
Honestly it was a great experience staying there I wish we could extend our stay because we really enjoyed all the public places were excellent
- 5/5
Friendly staff..clean and very safe .
- 4/5
I always try to stay here when in the Scottsdale area. The hotel is clean and modernized. The only issue I have ever had is keys repeatedly not working but the staff is quick to address this.
- 5/5
The rooms were clean, quiet, and comfortable.
- 5/5
Nice clean hotel
- 5/5
Just a nice clean convenient hotel.
- 4/5
The breakfast was good as their customer service .I will stay each month that I will visit Scottsdale....
- 5/5
Super fast check in and great staff.
- 5/5
A lot of traffic
- 5/5
Front desk staff were great!! Very nice room and very quite!!
- 5/5
Great customer service and breakfast!
- 5/5
Good
- 5/5
Kind staff clean room safe area outdoors for my children to play
- 4/5
Great value!
- 4/5
The keys card's was very difficult to use. The door entering the building is heavy and hard to get into if you're by yourself with a bag. The water at the sink was very stinky.
- 5/5
I was so impressed with the staff all super friendly!!! The hotel it self was removed; the pool was clean and the brekfest was the best!!!! Hands down i will only stay here when in Phoenix!!
- 2/5
I am very disappointed that my room was not cleaned from one day to the next. I left in the morning and came back each night with the same pile of soiled towels on the floor along with an unmade bed. I will never stay here nor recommend this brand.
- 5/5
Always clean and bed very comfortable. Staff is very friendly
- 5/5
We stayed for a week waiting to get into our new home, and we couldn't be more pleased. The front desk personnel are super friendly and helpful, especially Nick, the overnight staff member at the front desk. The breakfast options could use some improvements. What they MUST improve is their key system! As I mentioned, we stayed for a week, and we needed to change keys constantly. We kept the keys separate from our cell phones and stored them in the envelopes provided to us. No matter what we did, we had to change our keys because they stopped working constantly. I highly recommend this hotel for your stay in the area but be aware of the key issues, as I can guarantee you will encounter problems with it.
- 5/5
The room was clean. The view we had was nice. The parking was not a hassle. The check in guest service was friendly and nice. The breakfast was amazing. I did not see a problem. The outdoor mall was 15-20 mins away. I would stay here again.
- 4/5
The property and decor were in need of some updating. What was there was in nice order and very clean.
- 3/5
The check-in process was very easy and pleasant, as was checking out. Breakfast was mediocre but did the job. My only complaint was the room/suite, hallways, etc...all felt somewhat outdated. My suite looked like the television show Three's Company, with a 70's vibe to the carpet and furniture. Everything else was fine.
- 5/5
First time here. All is well.
- 4/5
Decent place…
- 5/5
I needed a quick, inexpensive stay one night... and I was SO impressed! The room was perfect. Clean. Comfortable bed and pillows. I was honestly pleasantly surprised and would absolutely recommend this location! Also, note that it is an excellent location right off the freeway in Scottsdale.
- 5/5
The staff was polite, the room was clean and easy to access
- 5/5
Great
- 4/5
Property was in good condition and reasonably clean. There were good areas to walk the dog. The motel shared a parking lot with a Circle-K and a Chic-fil-a, so was very convenient.
- 4/5
Very nice place.
- 3/5
Carpeting too old & smelly
- 5/5
It was very clean and the staff were amazingly friendly and helpful. Would definitely recommend.