Hampton Inn Simpsonville

Good Location for the Simpsonville area. Clean, a lot of restaurants and shopping around. Close to downtown Simpsonville. I’d stay again. Not close to downtown Greenville. About a 30min ride.

Excellent location for stopping through. Room was clean except for some debris in the corners. Staff was super friendly. Easy on/off freeway and several good, quick places to eat nearby.

The breakfast staff were so on top of everything. Young girl that checked us in was super sweet

Was a bit disappointed with a couple of room maintenance items. The door to our room was very difficult to open and close (warped) and the darkening shade was stuck in the down position. Location felt safe and close to highway.

Nothing front desk gave me the worst customer service I have experienced in my life. Everything. Front desk said computer was down and wouldn’t check me in.

This place is absolutely horrible. It’s filthy and very unsanitary. I don’t recommend this hotel!

Exceptional

Great place to stay! Staff polite, friendly and professional. Facility was clean ,quite and easy access to businesses and interstate travels. Pet friendly and loved the 24hr. Coffee bar and morning breakfast. Nothing.

Wish the pool was open

My stay was just ok. I had a room that did not have a shade that could be adjusted and was damaged. I did not have any trash can liners in the trash reciprocal. Breakfast was good and the attendant was very courteous. I probably would not return to that Hampton Inn.

Good

Good

Breakfast was great. Staff was very friendly. Food was great!

Good coffee and breakfast. Staff was pleasant but unable to get fix-it staff to help with bathroom repairs. Do not recommend this hotel!!

Absolute delight from the moment I walked in to through departure. Wonderful staff, clean modern facility, pristine room. Really enjoyed my stay and will most definitely return!

Clean room

It was close to my family, restaurants, and shopping. Parking could be difficult if returning late at night.

It was close to my family, restaurants, and shopping. Parking could be difficult if returning late at night.

Nice place....friendly people

The trash cans were too little. The fridge wasn't cold upon check in. It took overnight for it to get cold. We traveled with two children and the fridge is important. We weren't used to the pillows so the first night we didnt sleep well.

I liked the location. Close to shops and restaurants. The room was adequate for our needs. The breakfast was great. Loved the Belgian waffles The trash cans were too little. The fridge wasn't cold upon check in. It took overnight for it to get cold. We traveled with two children and the fridge is important. We weren't used to the pillows so the first night we didnt sleep well.

I was unable to sleep all night. Ever so many second starting around midnight a beeping noise keep going off. I would think it was an emergency happing. It look as if it was the smoke alarm in the ceiling area. So I received no sleep. On check ou I told front desk and all she can say is thank me for letting her know.

The hotel was very nice and clean. My go to when I'm in town.

Nice

Nice hotel for what we needed

Courteous and friendly staff. Clean facility. Breakfast was very good with lots to choose from

Courteous and friendly staff. Clean facility. Breakfast was very good with lots to choose from

The breakfast was ok. I I like the comfort of the hotel room. The bed was really comfortable and the pillows. I love the location of this hotel close to the highway close to Walmart close to the mall.etc. Everything was great in the hotel, except for the sausage on the breakfast buffet. I don’t know if they microwave it or boil it, but it was undercooked. I think that they should have a few more breakfast options for your money.

Exceptional

The breakfast was ok. I I like the comfort of the hotel room. The bed was really comfortable and the pillows. I love the location of this hotel close to the highway close to Walmart close to the mall.etc. Everything was great in the hotel, except for the sausage on the breakfast buffet. I don’t know if they microwave it or boil it, but it was undercooked. I think that they should have a few more breakfast options for your money.

Overall, I was there for one night for a conference so it met my needs. I would stay here again. The man at the front desk was very kind and helpful.

Our room was great. We loved the separation. Only problem is the entertainment center didn’t allow the pullout couch to extend all the way. We had to turn the couch in order for our kids to have a place to sleep. I’d suggest getting a smaller entertainment setup.

broken door (deadbolt)

Traveling with my interabled family, and the breakfast was wonderful and a sweet staff member spoke to us and helped us with breakfast. Very, very good experience!

Clean room.

Room was clean and comfortable.

There was plenty of parking available

The hotel was clean, and the staff was very nice and helpful. They were constantly cleaning and moving about to improve the area. The only downside is that the Hotel is a bit dated.

great

great

My stay was excellent like always. It's my home away from home.

Exceptional

Room was clean but carpet was filthy

Clean room, good breakfast, great staff!

Very nice and clean room and service.

Room was great but I wasn’t told they don’t do daily room service for linen and towels when I checked in. I was a guest Friday afternoon until Sunday morning. I was able to get fresh towels but the bed was never made. I understand the reasoning but it would have been much appreciated to have been told at check in. Also your website states the hotel has a hot tub but it does not, that was very disappointing I choose Hampton inn because the website stated it had a hot tub.

Staff

Staff very pleasant when checking in. Nice breakfast.

Very good

Spacious bathroom and room. Breakfast was great! Lots of options!

Nice and clean. Great staff

Staff was courteous and the room was clean and comfy. Excellent location

Staff was excellent but room was rather tired. Shocked at the $75 fee for one small dog; we didn't see this anywhere in the booking info save for a tiny mention under "policies." This fine print stated there would be a $50 not $75. Won't be going back again.

The carpet needs updating.

The heating and cooling sounded like a jet engine. Very loud. Sucked

One staff member was very courteous and cheerful, the head of engineering. The rest were ok.

Exceptional

Dirty, smelly, had to wait 2 hours after check in time for a room. Did I mention dirty? It was pretty gross and we are seasoned travelers.

Everything was good

The staff was friendly, the room was very nice and the breakfast was really good.

There was alot of noise coming from outside the room (#310).!!

Breakfast standard. Staff was excellent. Overall property a somewhat disappointing.

The sink in bathroom the hot water did not work, and when we got there the toilet did not flush. The bathroom was not clean.

Room was ok other than not having shower curtains.

My room is spacious, well appointed and oh-so wonderfully clean. The staff is congenial and pleasant. I’m sorry to only be staying one night!

The policy of allowing pets in the hotel makes it so we cannot stay at Hampton any more. My husband has allergies and asthma. Allowing pets in the rooms makes for a miserable stay for us. The rooms all smell like dogs.

Everyone was extremely welcoming and our experience was great. The only thing that could be improved would be the shower water pressure. It was really very low. We would come back again. Happy new year!

Great Location, clean rooms

The hotel staff is excellent here. The rooms were very clean and very well furnished the bedding, and the bed itself was as comfortable as I remember in a while.

Everyone was very courteous. Room was very nice. Continental breakfast was excellent every morning.

Everyone was friendly. Breakfast was good and rooms were clean.

The room felt unclean and the floors were sticky and it smelled like urine

The front desk was great! And I would like to do a huge shout out to Preston!!!!!!!! He went above and beyond! He is a keeper! If he lived closer to where I live, I would try to employ him!!😃 However, my clothes, my whole wardrobe that I had hanging behind the bathroom door was stolen by a housekeeper. Yes confirmed ✅ I am still waiting for a callback from the general manager. After being very patient and asking for the log of who cleaned our room and a small investigation, the housekeeper came to the front desk with half of my clothes. So she obviously took my clothes however she did not return all of my brand, new pants and other items. I could not communicate with her as she was Hispanic and spoke no English. However, her supervisors were very kind. They too, were Hispanic and bilingual. At one point, I was put on hold for 20 minutes while they attempted to get the rest of my clothes however she would never confess to the other part of taking my clothes. I do not blame Hampton Inn, however it would be appropriate to get the call from management as I was informed I would hear from them. It has been a week and no follow up. It was my understanding she was a newer employee, and if she will steal my clothes, I can only imagine what else she will take from customers that leave things behind in their room. You can work on performance but integrity is a core value! Thank you! Jamie

I had reserved two handicap accessable rooms. when we arrived around 7 pm, there was no one to check us in. I waited several minutes then started knocking on the office door behind the desk with no response. after waiting 13 minutes I saw someone walking towards us from the very far end of the hall. Must have been in one of the vacant rooms? It was the receptionist. When he got to the desk he asked for the names then spent several minutes typing. at no time did he make eye contact or talk to us. He finally gave us keys. Only one room was handicap access. When I returned the luggage cart to the lobby, there was no one at the desk. I called out but no response. on the plus side Housekeeping , kitchen staff and morning rceptionist were very friendly and helpful.

Everything was great except water pressure in the bathroom

Staff were friendly and helpful, room was clean and comfy.

The first room we received was not cleaned. We went back to the front desk and they got us a new room immediately. It was a little hi cup but they fixed it and we had no other issues. The second room was nice and clean. The bed was very comfortable as well.

Staff was great. But for the amount of money I paid

I made use of the exercise room daily. The Peloton was a nice touch as were the free weights. The breakfast was very good with a nice selection of hot and cold choices. Shoutout to two sisters, Nancy & Nilsa who staffed the breakfast buffet. They were very friendly and helpful. LaKendra, front desk receptionist, was also super friendly and helpful.

The stay was ok. The property was good not outstanding. Rooms were small for the price I expected more.

Enjoyed the stay

Staff is extremely helpful. Breakfast is awesome. Housekeeping is spot on

.

Otherwise everything was wonderful!!!

While the bathroom re-do has been nothing but a head ache the stay in the hotel was heavenly - I wonder if I could get the staff to find help me out my house back in order 😜. I would highly recommend this location for your “ getaway” from whatever you need to escape

Everything was perfect. The rooms were clean. It was quiet. The pool was amazing, my daughters loved it. Definitely would stay here again.

Would stay here again. Staff was superior.

Lovely staff. Beautiful room. Perfect!!

It was a very nice hotel

Extremely unhappy with this entire situation. I'm in Kentucky and didn't book anything in south Carolina.

Shady feel, strange smell, flimsy luggage cart.

Good for what we needed.

window shade in room could not be opened. shampoo conditioner did not work or was empty. lobby cooler had only diet drinks.

Everyonr wea very pleasant

Good rooms and clean

Property was clean. Easy to access. Very friendly staff.

Hotel is in need of some repairs, room 316, the Venetian blinds does not work, will not roll up, and bathroom paper toilet roll holder is detached from the wall. Besides that, the stay was okay.

Cons! The breakfast was not the best. Someone put lemon pepper on the potatoes. The mix fruits looked as it they were frozen then thawed. I asked for a late check out. When we came back to the room before 1030am, the shower curtain was taken down, the bed was already striped and cloth that we left on the bed were moved to the desk. I called the front desk and the issue was resolved instantly. Overall, the stay was still exceptional!

Filthy bathroom. Hair all over the floor.

Property was in a good location and easily accessible to highway. The negatives was that upon check-in, the woman at the front desk seemed distracted and unfriendly. Also, the room cleaning was not mentioned as optional and I needed to go to the front desk and ask for more towels.

Places smell and dirty and stuff are very unprofessional and nobody at the desk for a long time. Have to wait and wait …

There was also leftover beer bottle caps from a previous stay. Overall fine.

Very clean and comfortable

The front desk personnel is very nice helpful. The room was very clean. Shovel is nice. Food was good, pleasant all around.

My stay was from Thursday to Sunday. I ask for my room to be clean on Saturday but it was not clean. The rooms was to be clean every other day. The trash cans was over flowing and dirty towels and face cloth. Room was not serviced during my stay.

Very clean rooms and amazing staff

The room smelled of dog pee. The smell coming out of the heated was so bad we turned it off. We will never stay at Hampton again now that they allow pets.

I think we'll choose somewhere else next time that we visit our family.

There was someone in the room next to us with a dog that was barking a lot therefore made it hard to sleep well.

There were a few cleanliness issues with my room. The remote was sticky and there was hair in the bathroom. The biggest issue was the smoke detector in my room 125, was missing and only wires were hanging from the ceiling. I’ve know others who have stayed here with no issue but if I’m back in the area I will try a different hotel.

Clean and quiet

Clean rooms, friendly staff and good breakfast.

Great location for concerts at CCNB amphitheater. Clean rooms and friendly staff.

The stay was very relaxing.. My Mental Day and it was relaxing and very much needed Staff from check in to check out was Amazing Thank You

Great staff, good location. Could use a little updating, but overall very nice!

Great stay

Staff was wonderful. Room was clean. Breakfast was great. Would stay here again.

They deserve a pay raise.

The view from the room at night was a bright light - I wasn’t able to close a curtain to keep it from coming in - others the room was great

It was very convenient.

Very poor quality internet: around 1 MBS down (really one, as measured using speedtest.com!)... the rooms weren't cleaned, when asking the front desk was rude... the bathroom had rusty fixtures and the toilet paper holder fell off... overall badly run down hotel...

This was a great hotel! Very clean and everyone there was friendly and helpful. The location was great as well. We would definitely stay again.

Manager Heather was fabulous and went the extra Mile to help us.

The AC was loud when it turns on.

This was my first trip with my Service Dog. This was the only night on our 10 night trip that treated me rudely and refused to allow me to grab breakfast with my Service Dog in a Sling on my body. Later as I left at check out the manager apologized and said I was allowed to have Service Dog with me and she was sorry. I was treated by staff as a criminal. Other guests would have brought legal action for the unfair treatment. Sad.

The only thing that was not good about the hotel, the pool was not opened yet, and the room and very little water pressure

Expedia should remove this property from the list.

The property is great. The breakfast preparations are great and very friendly service.

Just what you would expect fron Hilton brand. Rooms very clean, king size was outstanding. They are very polite and professional. Hanna, one of the managers was outstanding helping me out with my scheduling.

There were people loitering in the parking lot at all hours of the night. There was very limited parking and we could hear EVERYTHING.

Breakfast was great. Children running the halls late and wife had to yell at them to stop. Otherwise it’s was a good spot

TV did not work. Light at coffee bar did not work. Heat and cool worked good. Need a night light. Breakfast excellent. Staff very friendly.

.

Here for a family event. Have stayed at this property before. Everything was fine. Everyone was nice.

Dog friendly Hotel. Friendly and clean, what else can you ask for.

Excellent, helpful staff in all regards. Would stay again at this property.

The staff are extremely professional and nice.

Front desk was nice clean hotel

Clean, dog friendly. Night manager was nice and informative.

Came to go to the country music festival. The hotel itself was nice except it is pet friendly. The room next to ours had a loud barking dog. Called front desk twice and was met with there’s nothing we can do, we called the owners. This went on until after 11p and started again at 7am. Their resolution was points.

We love staying here staff is always welcoming and friendly and it is close to all the places we like to go. Rooms are clean and comfy. It is our favorite place to stay when we come here to visit our grandchildren

I like pets were welcomed and outside lighting was good.

The staff was super friendly and helpful. The toilet ran all night so it was hard to stay asleep, and the water pressure was very poor. But everything was clean and the breakfast was good.

I enjoyed the convenient cleanliness quiet atmosphere and breakfast

Very nice, ckean rooms and amenities. Staff very helpful with dining suggestions.

Staff is top notch but my room was dirty when I arrived. Supervisor came up the next morning and cleaned the entire room. Other than that everything else was fine.

The stay was good. Front desk was very helpful with directions, help with elder family member and I truly enjoyed the hotel being pet friendly.

We stayed the night here with our dog while visiting family. The staff was outstanding, the hotel itself was super clean and our room was super clean. Its a very pet friendly hotel but you would never know 1 animal was there. There were 4 dogs on our end of the floor alone and you would never know it. I will be staying there again when visiting.

Poor lighting color in room should be lighter to make room look bigger

Everything was clean, the bed was comfortable and the front desk accommodated our request for different pillows.

Clean. Breakfast till 10AM

Our check-in experience was great! We had a little problem with our room and got switched promptly. The manager on duty was very accommodating for our young family getting a late check-in. Thank you!

We always have a great stay at Hampton Inn in Simpsonville. It's our favorite hotel to stay at when visiting our daughter and grandchildren.

I didn’t like the fact that there was so. Dry little water pressure. It took forever to shower

Rear entrance did not always work.

We had a very nice time. All was first rate

Night Manager Paul was AWESOME at Check-In !!!

Love this place!

At night a lady alone feels very unsafe with overflow parking. Not too great! Room was wonderful as always at Hampton Inn! The front door did not work when using room key after 11pm. Shana has requested maintenance but they can’t come until Monday! I’m staying late Saturday. Each time poor Shana had to come open door for me: to bring in luggage and then again to come in after parking. For a Hilton property I think this is unacceptable. What if I needed to enter and she had been busy? Was I to stand in foyer and wait? It’s not her fault! She’s wonderful and did what she could but come on Hilton! Think of an older lady coming in by herself after the 11pm door lock?! You think I felt safe? Other than the door and the parking, the hotel was great.

Close by and quiet.

This Hotel is really nice. I will book here again

4th floor too.

Good Breakfast, clean rooms,

The stay was excellent with the exception that my bed had dirty covers.

Nice place to stay and a great location. With restaurants and shopping

On both mine and my sons card. Had my card on another guests room with last name Davis Will not return to this hotel ever again as there are way too many in the area to choose from. Not a happy guest at all.

My daughter said it was the nicest hotel she has ever stayed at

Everyone was so courteous! The ladies in the Cafe were so friendly.

I’m always amazed at the cut rate work in the bathrooms. Things that are patched and or not painted. The rest of the room was pretty good

the room was not clean at ALL.. lots of noise all night with people hanging out at the ends of the hallways. dogs barking all nite .. and the staff was not friendly at all .. disappointing because this use to be my first pick hotel..

safe

Very nice hotel

Friendly staff

Staff were friendly, hotel was clean. Parking lot very difficult to get into, not enough parking spots. Booked and paid for a king suite and when I arrived I was told there was no available, so that was disappointing. Overall a decent hotel.

Need to fix computers in lobby. One not responding to mouse, other broken usb, no where to put in my drive

The property was great and we have stayed before and will stay again when we visit Simpsonville.

Great place! Very clean and loved that the staff interacted with our pups! We will definitely come back next time we are in town!

Bathroom did not have an exhaust fan. Air conditioner was very noisy and there was an identifiable noise at night (sounded like constant fireworks in the distance.

Thank you.