Hilton Garden Inn North Houston Spring

Would stay again and recommend. Very clean and bed was comfortable.

Room was clean. Bed was comfortable. Neighborhood is safe and quiet. Dining options were plenty. Would stay there again.

Perfect for business or personal travel, rooms are clean and staff is professional. Breakfast is NOT included so deciding an extra 10-12 for breakfast in house is worth it. Good choice for a Texans game and I recommend staying here but finding food elsewhere. There are lots of choices nearby.

Room was amazing; size, clean, and quiet and beds were absolutely impeccable! Free parking was a plus too!

Exceptional

Very clean and cozy.

Great place quiet and clean

Good

We were disappointed with how unaccommodating the hotel staff was during our stay. Breakfast was included with our room, and we assumed it started at 6am, but apparently on weekends it begins at 7am. We had to leave before 7am because my daughter had a sports camp, and the breakfast buffet was already being set up. We politely asked if she could simply have a bowl of cereal that was already out, especially since breakfast was included in our stay and no adults were even eating. Instead of helping, the staff refused unless we paid extra for the cereal. It felt unnecessarily strict and not customer-friendly at all.

We were disappointed with how unaccommodating the hotel staff was during our stay. Breakfast was included with our room, and we assumed it started at 6am, but apparently on weekends it begins at 7am. We had to leave before 7am because my daughter had a sports camp, and the breakfast buffet was already being set up. We politely asked if she could simply have a bowl of cereal that was already out, especially since breakfast was included in our stay and no adults were even eating. Instead of helping, the staff refused unless we paid extra for the cereal. It felt unnecessarily strict and not customer-friendly at all.

Exceptional

Perfect stay for the night.

It was well kept

It was well kept

Exceptional

Short

We were greeted by a lovely young woman at the front desk and the dinner she was chewing. Super rude and just gross. One of the 2 elevators was broken our entire stay. We had two queen beds on the 6th floor. My bed had a significant divot and springs poking through. The smoke alarm flashed a super bright light all night. So needless to say sleep was not happening. The bathroom sink was clogged and the sliding door was broken. However the Crabtree and Evelyn toiletries were a nice touch and the gentleman that worked late and the lovely lady who worked mornings/day were amazing super friendly and approachable.

I was charge on my credit card even though I cancelled

Sleek look, clean rooms, friendly staff The charging for breakfast.

Only one elevator operating, View was of a rooftop ventilation pipe, shower door was broken- would not slide open or slide close properly, no local cable channels worked- only free streaming apps.

Sleek look, clean rooms, friendly staff The charging for breakfast.

For the love of gof, please fix the elevators. Stayed for 3 days and had to wait for 5 full minutes at times.

Good

Exceptional

The power outage and the lady with an attitude.

The room was clean and staff were nice aside from one lady. The power outage and the lady with an attitude.

Early in the morning, there was a complete power outage. I was told it it would only last a few hours. However, it lasted throughout the rest of my stay until I checked out late in the morning. Also, there was basically only warm water for the shower, despite letting the water run for 10 minutes before getting into the shower

Everything Short

The property was clean and the staff was very friendly. Special recognition for the Front Desk Agent and the Engineer working on the morning of the 26th. I had a pair of broken glasses and they provided me with the electrical tape I needed to repair them. I will stay again.

Only ice on my room floor.

No

Not enough parking....room was clean, staff was nice!

Clean and safe

Superb

Exceptional

Good stay, but the breakfast options were confusing.

Great breakfast, clean rooms, easy check in.

Superb

Plenty of parking, quiet stay.

My stay was very comfortable and felt very safe love the location

Exceptional

The room was clean and very spacious .Shower had great water pressure and was clean. Sliding barn door for the restroom which is not my favorite but it was fine. Large spacious closet for unpacking. Hotel has restaurant and bar onsite which was nice as well as a 24/7 mini store. Hotel’s location was perfect for the visit, in great proximity to restaurants and bars.

Room was clean but had a smell. Other than that it was a great and comfortable stay

Clean room staff were helpful

Very clean. Friendly staff. Safe area.

Everything That after staying, i wanted to stay one more night, the rate became almost 3 times nore, so I had to leave.

Everything That after staying, i wanted to stay one more night, the rate became almost 3 times nore, so I had to leave.

Superb

Great staff!

Good location Nice facility Blinds a pain

Good location Nice facility Blinds a pain

The staff was incredibly friendly and welcoming, and they made check-in quick and easy. My room was spacious, quiet, and the bed was super comfortable—I slept really well. I also loved the amenities, especially the outdoor pool and fitness center, which added a nice resort-style feel to the stay. The location was perfect—close to The Woodlands area and convenient to get around, but still quiet and relaxing. Overall, I had a great experience and would definitely stay here again. Highly recommend to anyone visiting the Spring/Houston area!

I travel a lot and this is by far the best and cleanest place I’ve ever stayed at. Highly recommend

Truly, everything was great! Room was updated and clean…not just “spit shined”. The property was beautifully maintained and clean. Great location and friendly staff!!! The shower.

Truly, everything was great! Room was updated and clean…not just “spit shined”. The property was beautifully maintained and clean. Great location and friendly staff!!! The shower.

Very clean hotel and friendly staff

Exceptional

Staff was very accommodating. Room was clean and beds very comfortable.

Exceptional

Cleanliness

Very good

The hotel was beautifully kept up. The staff was very pleasant.

Very Clean and the staff was very friendly and professional.

Noticed mold in shower

Location Noticed mold in shower

Staff was amazing, very clean and good quality Nothing I didn’t like

The toilet was stuffed up before using it and no one available or working. So I’m walking down to the front desk late at night for a plunger… not the cleanest shower either

Excellent

Fantastic!

Everything was excellent!!

EVERYONE EVERYTHING Nothing was wrong

Awesome staff! I left jewelry on accident when we checked out and the cleaning crew had already turned it in not even 30 minutes later when we returned.

Clean rooms, friendly staff, and perfect location for our stay.

It was good ? Everything was perfect ?

Breakfast was excellent both mornings that I ate. My waitress was super friendly and helpful. The coffee was okay but not over the top on the flavor. Like that you use sweet n low brand of sweetener.

The toilet did not work.

Great stay

The pillows were to soft, the tub filled with water when using the shower and breakfast was not included.

Great place! Second time staying!

The rooms are not as described

Good but the shower head was not working properly

The service of front desk personnel was exceptional especially general manager who I must commend was very patient and accommodating to my inquiries with ev charging onsite. I will definitely stay at this hotel again…,

Great stay.

Clean room and staff.

BREAKFAST WASN'T FREE BUT IT WAS EXCELLENT. THE ROOM WAS VERY CLEAN AND COMFORTABLE. WILL STAY AGAIN SOON.

The staff was super friendly, rooms are a nice size, beds are comfortable.

The room was clean. The hot tub was hot, but the jets were not typical so it was hard to soothe sore muscles. Also, leaves in the hot tub were not ideal. The breakfast was not free so we didn’t partake in it.

The property was so clean and well appointed. Plus ALL the staff went above and beyond to make my stay perfect.

The stay was one of our best hotels we have stayed at. Customer service, Cleanliness, and Comfort 100%. Very happy with our 2 night visit.

Clean, big rooms! Soft beds and quiet halls. Friendly staff and many amenities!

Friendly staff, clean rooms.

Great stay. Will definitely book again

Clean and safe

Great room and staff

Pretty good but place to stay would recommend.

Friendly staff, clean rooms and very attentive to my needs Everything was perfect no problem at all

Was clean and quiet.

The first room smelled strongly of pet urine so i asked for a different room. They offered us another room with very wet carpets and a construction fan running to dry the carpets, I declined. After two or three more room offers (and a 12 hour drive) with wet carpets we accepted the driest carpets (with the least pet urine smell) and fell fast asleep on the comfortable beds (with clean linens.) The next morning I woke up to a throbbing headache and overloaded sinuses. We were in town for a special event, and my face was super swollen in all of the pictures because of all of the hydrated particulates I inhaled all evening long. It was by far the most disappointing hotel experience I've ever had. Next time I will check out no matter how exhausted we are, and find another hotel. We chose this hotel because of the Wyndham name, and unfortunately this one didn't live up to our expectations. Why DIY clean the carpets on a Thursday night when you're "booked up for the weekend", like the desk guy told us? Seems like a Monday night project to me...

Great place me and my husband stayed for a wedding. Very clean comfortable will stay again

Great customer service

A little pricey

Clean, nice, friendly. Courteous employees.

Every single employee that we interacted with at our stay was awesome. Hands down the best customer service experience we have ever had at a hotel. We will be making this our go to hotel every time we are in town. Thanks and great job!!

The staff was amazing, the hotel itself was very clean and well stocked, the pool was clean and the dining area was beautiful. The only one issue we had was there was only one working elevator but that was a minor setback. Will definitely stay again

Very friendly staff. Nice rooms

Clean and convenient Erin checked me in quickly, friendly, and efficiently.

Quick check in and w a smile. Clean room.

This was our 2nd stay here and it was great! I will make this my first choice when i travel to North Houston.

Really clean...need to update air conditioning...nice stay

Great overall experience.

All was good

Very clean. Staff friendly and accommodating. Parking made easy

This is my second time staying at this hotel and I have fallen in love. Both times I've had the pleasure of checking in with Trinity who even remembered my face upon arriving. I was impressed given that I'm sure she sees many people daily. The property was clean and the floor was quiet. There was a strand of long hair in the shower but I'm almost certain it was from whoever cleaned the room and not the previous guest(s) because outside of that the room was very clean. I always wipe all surfaces down upon entering the room and the wipes weren't even brown once I was done so I was super happy with the cleanliness.

Great rooms, and amazing staff.

Very nice staff

Unit was very clean.

Great staff

The breakfast was amazing! My room was incredibly clean and very comfortable. Thank you for a wonderful stay.

Service was excellent. Clean place.

The elevator was a little slow but it wasn't bad.

I slept well and I usually do not in hotels.

The customer service from staff was amazing

Great experience

Had a security guard just open my room door at 9 am. And then when I came out he just said oh I’m sorry.

The property was clean and well kept and close to the highway. I did not like when I walked in, there was two people at the checkin, one was on the telephone and the other stood and ignored me. The young lady finally moved the telephone to greet and tell me thatbshe wpuld be right with me. The other I want to said his name was Claton not sure butnit started with a C. A white man with long hair. No customer service skills. I watched him greet others after I was taken care of. If you cant greet everyone, you should not be at the front desk misrepresnting the company.

Clean and quiet

Clean and great facilities

Easy check in. Clean and modern. Beds are comfy and the parking lot is spacious

All staff were very friendly and professional. Very clean and quiet property. I'd go again to any of these properties.

Great place

They are just friendly good people. The hotel is also good, clean, well maintained, room was clean (we have high standards) and no issues with noise or anything.

Great stay!! Staff was super friendly and helpful, room was clean

Clean and quiet.

Very happy about the facility allowing Pets that truly makes a difference when we stay I didn’t mind the $75.00 fee just thankful.

Very good place!!

Very good, I will comeback for sure

The rooms are spacious and comfortable. The style is great with a mix of carpet and hard wood floors. The bathroom is very spacious, faucets are easy to use. Would definitely stay here again. The staff is extremely friendly and helpful.

Great atay

Great value for the price.

Clean and everyone kind

Na

It’s was a nice getaway

It was very clean and great service

The property was very clean and safe. The staffs were very professional. It was very happy to stay.

Property was extremely clean. Staff was friendly. Our room was spacious and super clean. We enjoyed our stay and cant wait to stay there again.

Thank you Jessica from the front desk for your amazing hospitality & service! I stayed here for a night before my cruise and it was perfect. They have plenty of dining options and snacks, plus you can easily order food from local restaurants. Wish it was warmer so I could’ve tried the pool. I picked this hotel especially because they have a restaurant. Will definitely stay here again when cruising out of Galveston or visiting my Texas friends!

Property was clean.

stayed here on business....it was very clean, quiet, and will definitely stay here again.

The staff are super nice and professional,clean hotel,so calm,and safe place to stay in.Hilton always above and beyond.

This was an spur of the moment trip just for fun with friends. Everything about this property was superb! Check in was seamless, the staff was friendly and helpful. We came back and hung out at the bar after our Top Golf excursion and had so much fun! Skyy the bartender was outstanding. Breakfast was superb. Your staff is the best we have encountered. You should be proud. Highly recommend this hotel.

Great seevice!

Great place

Only glitch to our trip was rental car’s GPS had a hard time providing directions to the location. Better success using google maps on phone.

Great hotel and a great stay

Room w ac broken and mini fridge didn’t work.

Very Disappointed

Great stay. Highly recommended this location.

Stayed 2 days; was locked out after first day because front desk did not update me key card, also wanted to charge my card again, also reserved rooms online. Very disappointed

Room had bed bugs. My family was bitten by those insects

Very easy check in. Very clean and comfortable. Shower and bathroom were clean and good water pressure. Easy parking. Very clean work out area and laundry area. Nice pool. Friendly staff.

Staff was great!

The people that work at this hotel are just the best. From the moment we arrived until the moment we left, they were just amazing- so friendly and helpful!

I asked for quiet room but initial room was right near elevators and across from electrical room and housekeeping room. Gave me another room and it was ok except for the loud a/c/heat. I was given room at end of hall but then they put someone in a room right next to me and the person banged doors while I tried to sleep.

The stay was wonderful, all the stay was professional

Hotel check in staff was great!

Great hotel. Clean. Has jacuzzi and pool. Clean gym open 24 hours. Breakfast was included. Great service. Has a bar and a restaurant for dinner. Not walkable distance hotel. Clean rooms. We were staying with kids for soccer tournament and would stay there again.

i love it here, will return as soon as i can!

Staff are very friendly and helpful to find things to do around the area as well

Clean and safe. Enjoyed my stay

Just stay for overnight fly. Everything was okay.

The property had easy access from freeway but you did not see or hear the traffic. Many restaurants, and stores close to property.

good.

Great hotel! Friendly staff.

It was nice and clean. Staff was very welcoming and friendly. The bed was a little hard.

Staff was friendly, everything was clean. Wld def stay again.

Great, clean and simple and parking is amazing.

ALL hotel staff was friendly and accommodating during my stay. Room was clean, spacious, and well equipped. My only complaint is the lack of Smart TVs to enjoy streaming apps. Very enjoyable experience otherwise.

Clean and kind staff

Shelita was awesome!

NA

We stayed here while visiting family. The hotel itself was very clean and the staff were incredibly friendly and helpful. I thought the beds were very uncomfortable, making it difficult for a good nights sleep. Breakfast prices were also high, but other than that, it was a good experience!

My only complaint was the fridge in our room didn’t work. But the receptionist offered me something for free from the marketplace because my food went bad.

Convenient, clean & safe location.

Tks!

Have stayed here a couple of times and will continue to stay here. Staff is friendly, rooms are clean and the location is great!

We were extremely pleased. We had never stayed at a Hilton Garden. This one is new and had great breakfast, nice bar, and the staff was very attentive. Thank you.

I like the serenity

Nice, clean and reasonably priced

very clean hotel; quick checkin; great room; good location

The staff was excellent.

Continental breakfast seamed pricey for the options they have

The staff were very friendly and the room was clean. We enjoyed our stay.