Red Roof Inn Tallahassee - University

Exceptional

Bad

Seems alot of transient people are there. Went to take a shower early in morning and realized no shower curtain and no way to make the coffee that was provided for the coffee maker

Exceptional

Non smoking rooms smelled smoky

We had booked two nights (3 rooms) but only stayed one night because we were not happy with the rooms. My room was very small and was a king room. The bathroom was DIRTY. The hand soap dispenser was empty and dirty. The shower was difficult for me to turn on and off. In general, the room was dirty. Would not recommend. They did allow pets which was a good thing.

There was a hole in the ceiling. The pillows were not comfortable and the soap was not good quality.

What breakfast? No Refrigerator, no coffee maker, no iron

What breakfast? No Refrigerator, no coffee maker, no iron

There was a hole in the ceiling. The pillows were not comfortable and the soap was not good quality.

Fine for a quick stay. Room was fine typical red roof inn.

The fire alarm in the room started beeping at 11:50PM, the in room telephone was just a decoration not connected, there was no remote control to watch tv and when housekeeping stopped by in the morning, to make the beds they took the towels and did not leave any towels. I was helping a new guest check in and in the process learned the nightly rate was $130 yet we were paying over $300. When I went to the front desk to inquire about a refund I was given the run-a-round and he just talked and talked about nothing and offered nothing. Will not be returning nor suggesting a stay here for any of my FSU fellow parents.

The room was very clean and the location was ideal for being close to FSU. There was plenty of parking and the staff was very accommodating. It was very affordable and comfortable.

Nothing! The dirty stained linen, the dirty blood stained comforter. The brown and yellow sheets. The filthy bathtub. The dinge towels. The nasty flat pillows. The oder in the room. And air floor unit that didn't work properly!!! I wish I could get a refund! I feel like I flushed almost $800 down the toilet!!!

0/10 stars- LESS IF I COULD Save your money and DO NOT DO NOT DO NOT book to stay here!!!!!

everything

Nice and calm environment for the most part. Mini fridge wasn't working

Superb

Exceptional

Room had no hot water the whole stay. Mold all over ac unit. Floors sticky. They gave me half used toilet paper rolls. Stains on sheet. Bathroom wall has a bunch of stains. No refrigerator . No microwave. Stained sheets. Cigarette whole burns in blanket Hotel knew the hot water was down and of course didn’t mention it to me while checking in. Room 153.I know this is a “budget” hotel but I’m an Otr truck driver and never had a room without a refrigerator even for budget hotels. No hot water is my biggest issue due to being on road and needing to shower. Do not recommend

Green space around the motel makes this Inn a step above other competitors. Some oak trees and other trees included in the original design of this Inn property are a welcome change from stark concrete buildings provided a welcome buffer between the road ways.

nothing front desk, asking for $100 in cash, gap under room door, no lock on door except deadbolt, inadequate AC, I could go on

nothing front desk, asking for $100 in cash, gap under room door, no lock on door except deadbolt, inadequate AC, I could go on

Bad

Decent for the price doesn’t include breakfast

It wasn't enough towels in the room.

The staff was very pleasant. It wasn't enough towels in the room.

I cleaned my own room it was nasty the manger was rude and charged my card.. didnt give me deposit back

Mold in room and bathroom nasty

Exceptional

Manager said i was smoking in my room and i paid cash for my stay yesterday she charged my card without asking me shes rude yelled at me for drying my clothes and i didnt smoke here also woke us up everytime we were sleeping i have a special needs baby.. told her my greyhound doesn't come till tomorrow and she said you go to go.. lol days inn is better anyways other then her staff was amazing helped me with Bentley thanks yall <3 meg

Parking was dark rooms need some deep cleaning

The sheets and towels had holes and stains on them.

No breakfast

Clean rooms very nice staff

The smoke detector had a low battery and kept beeping. I called the front desk the gentleman told me to disconnect it. I told him that would be unsafe for me. So he came to my room and attempted to fix it to no avail. He then switched me to another room only to find two dead roaches and dead spider in the bathtub. I was in town for my son's track meet at FSU. This was a last ditch effort, however, I will never stay at this Red Roof Inn again. It will take an act of congress and a co-signature of Jesus himself before I stay here again. I will sleep in my car.

Workable. Room was clean but a lot of the hardware was old, the bathroom super cramped, and the towels were thin and threadbare. The front office was friendly, but never did bring the promised clean towels. We were there two nights and I don't think a maid visited. I wouldn't go if you are sensitive to noise or picky about room details. But it was acceptable for an older motel.

Bathroom toilet leaks and no soap to wash hands

The room was terrible. Roaches, smelled like mildew/mold, air did not work.

I am a pedestrian with good experience with the affordable booking reservation more then frequently interested customers,I enjoy the community experience!

Clean, and quiet.

The room did not look like it had been cleaned. The window shade was dirty amd not attachet to the wall on one end. The bathroom was dirth and there was hair in the sink. There was a room key from a previous persons stay on our counter when we arrived. The bed looked clean but you could see the spit stains through the pillowcases. They came and made the bad while we were gone but did not give us more washcloths a bathmat or handtowels. And nothing was cleaned. The AC worked fine but there was a panel underneath that looked like it was going to fall off. Parking was great. But for being a non smoking room you could smell the smoke from people outside.

Yes

Room was dirty, tub full of dirty water, people screaming outside our room all night so couldn’t sleep. Never again….

The room was clean. The front desk personnel was polite. The mattress was well used and needs to be replaced.

Room had hole in wall, no soapor shampoo in dispensers sink had hair in it. The bed was comfortable. There was water and towels

Super nice front desk person

Clean and good service

Very unhappy

Clean room, staff was great, parking was perfect, everything was good… but there’s jus some weird people that linger around.. I walked to the store around like 6:30ish (I enjoy taking walks it’s good for your health, mind, etc rather than driving all the time) and when I was walking back I was walking through the parking lot to the other side to my room and a guy cut through the parking lot to follow me then came to my room door and knocked for about 5 minutes straight then lingered around.. it made me uncomfortable and a little unsafe being that I am a young female. But other than that everything else was great.

No hot water.

Room Service was great

No towels, found a roach in bed. AC did not work, smell of marijuana in the premises along with people drinking beer late into the night. No deadbolt in main door.

Good location and Red Roof is pet friendly.

For the money it was good. Clean room, no bugs, bathroom was completely acceptable

I didn’t get the service or my refund back clerk wasn’t helpful at all horrible experience

Had to move to 4

Check in staff person was personable and quick. Had to go back after getting in my room to ask for ice machine & vending info.

The door to the room would not open for many tries even though received green light. Room smelled of bleach and urine. Was on trip with son to see ballgame .Waited 46 yrs to see. The tub area was clean. Beds were not comfortable very bumpy. Air condition unit was almost disassembled. Location was good. But condition s wee almost undoable.. With game in town prices were high. This more affordable so we stayed. Over the years Red Roof has been very on scale this one did not achieve expectations. Would not return.to this location.

A lot of college kids but pretty chill

Staff was very nice and accommodating. But the poor conditions of the hotel itself and the rooms

The stay was nice, but it did had roaches and the freezer needs a clean uo like bad.

Room door was hard to open. Very short on towels. Shower handle was difficult to turn. No racks for hanging towels. Good location.

Room was nasty.

Property is in bad shape, needs renovation and cleaning

It was old sketchy people walking around

Felt unsafe

Used to be one of the best motels in the area they definitely taking a step back as far as cleansingness and their prices for deposits and not only that had a lot of trouble getting things to work like light switches equipment TV remotes Little things

My sister and I were there for three nights. Our trash was never emptied, beds never made, towels never replaced. We had to either call for towels each night or go and pick them up. The person assigned said the room was cleaned and I told them to go look at the used towels stacked in the corner of the bathroom and to look at the over flowing trash can and the bags of trash next to it. I will never stay there again.

Good stay

Hotels.com should take off their list immediately!!! Hotels.com already charged my card before arrival. I absolutely would have done a chargeback and because hotels.com recommended this place I can no longer trust them as a site for hotel needs.

Decent hotel for the cost. Nothing spectacular just enough to get you by a night or two. Helps having Cracker Barrel within walking distance

The room smelled of mold, floors were filthy, towels were old. Just all around terrible, actually left early and did not stay

It was ok. Nothing fancy. It is an older property that has had some updating. No issues, was a one night stay.

Convenient location. Terribly dirty and rooms not stocked with supplies.

They require a deposit $100

The tub will not let water run out of the tub. The sink was dirty and had long hair in it. The toilet wasn't clean. The lighting had trash in it. I bought a suite for 2 nights and i only stayed one night and rather leave due to the quality of the room.

This was the worst hotel stay I have ever experienced. The cleanliness was also the worst. There were stains on the sheet, a terrible odor/stench in the room, black spots on the sheets (indicating bedbugs), rips and holes in the sheets and a dampness in the entire room that left it very uncomfortable. I experienced insect bites all over my legs and I was forced to check out early due to the condition of the room. I have requested a refund. The manager was not helpful. Instead of offering to assist in improving the room, the manager indicated there would be an investigation. An investigation? Wow - that is the worst customer service I have ever received. This was a completely horrendous experience and I am certain that I will never stay at a Red Roof, recommend a Red Roof, etc. I have stayed at many hotels over the years, both inexpensive and not, and this was the worst on every criteria. Cleanliness and customer service are definitely not a priority for Red Roof Inn. I hope hotels.com will take them off of their list.

Roaches in the floor blood on the sheets. I can’t believe they charging $250 a night for this dump. We left and requested a refund.

This is the most disgusting place! We came to FSU Parents Weekend and could not believe the problems at this hotel. There was mold everywhere! No soap, disgusting fridge with old drink in it and something spilled in the inside. Dead roach in the floor and huge spider in a web on the wall. Worst thing was waking up to water all over the floor from the air conditioner. My husband stepped out of bed in the morning into water everywhere. And there were electrical cords laying in the water too. We’re so lucky he didn’t get electrocuted! The hotel had gouged us for the two nights we were there - $388 per night! - because of parents weekend. They took 20% off one night but refused to do anything else. Stay away from this place! It’s not safe or clean. The smell from the mold was overwhelming.

The bed sheets had yellow stains, the A/C was extremely noisy, and the entire room smelled like mold. The floors were filthy, and we even found spiders in the room. The door hinge was broken, adding to the overall unsafe and neglected condition. We have never stayed in a hotel this terrible. We were supposed to stay for two nights but checked out after the first and went to a much better hotel. Do yourself a favor and stay far away from this location!

Dirty and moldy and no hot water either day we were there.

The room was half assed painted and only one towel provided for a room that can hold up to 4 occupants. Had i been able to get a refund i would of not stayed in the first place when they billed an extra hundred

It was a very nice place…needs just a bit of updating but very clean, comfortable, and folks were nice

Good crew

The nightstands were equipped with USB and plug, but USB port did not work. Lastly, check-out is at 11am, but yet we had housekeeping knocking on our door just before 10am, which I was surprised about, as I believe it should be a standard procedure on or after 11:00am. Ultimately, I would. or choose to stay here again.

There were cockroaches in room and no toilet paper in bathroom. We brought this up to their attention and we were switched not another room. Opened up bed and found another cockroach in the bed. Front door had a chunk missing on the bottom corner. Air conditioning unit was rusted and roomed smelled like there was a lot of mold. We left.

Even though it’s pet friendly, you can’t tell there are animals in the property. It’s very quiet and clean. Not mentioning the beauty of the back of the property. We loved staying in there. We recommend it!

The guy at the front desk was kind enough though to provide a refund without much hassle.

Upon leaving I expressed my disappointment to the same desk clerk and again no apologies. I find out the next day that an additional 50.00 was charged to my credit card

When I entered the room, the AC was not on. There were no washcloths available. Because the hour was late, I opted not to request any because my room/building was so far away from the office.

_

I will never stay at this place

You get what you pay for

thank you

It was a nice place to get off the road for awhile

Clean. Helpful staff. Comfortable.

Shower had what appeared to be pubic hairs on the walls Ceiling paint was peeling Baseboards and walls were chipped and in need of painting Wi-Fi did not work for three days Television would only work on certain stations National stations like Fox and CNN would work for 2-3 minutes and then go off Tv was so old that I couldn’t sign on to Netflix The entire place on the outside was hard to breath at all hours because of the marijuana in the air I was told the hotel was raided a few weeks ago and lots of prostitutes were arrested. Prostitution seems to still be going on They advertise coffee 24 hours a day. I had to be at work at 6:00 AM and when I went for coffee at 5:15, I was told they had not made it yet. They did make it right away. Second day was the same and then they had it every morning. 1:30 AM the smoke detector went off. I took it to the office for fresh battery, two days later they still had no battery and I gave up at that point. The box springs were broken on one side of the bed Dog waste station was not emptied and is right outside the room doors. Smells

Convenience and price

Staff Rude ice machine broken suspicious characters lurking around. Run down facilities... Parking lot in major disrepair.

We got put out for them accusing us of smoking in a non smoking room wouldn't even toll cans back to see us in our car smoking unlike they employees then they didn't want to give us our refund after cutting the booking short just the deposit

It served its purpose

Apparently they had just remodeled this room. It appeared that it hadn’t been cleaned after the remodel. There was what I was told construction dust all over the room. I thought it was cat litter. It was in the drawers of the dresser all over the floor everywhere. I can’t imagine that they didn’t see it. There wasn’t a remote control for the TV and then when I got one, it didn’t turn the TV on. The bed had some kind of a cover on it that caused it to feel very clammy. I didn’t get to sleep until after 2:30 and someone that worked there maybe on the landscaping crew was yelling outside of my door at 7 AM not the way I wanted to wake up after a short night Overall it was not a good experience

Quit and fun

Great

AWFUL AWFUL AWFUL, still trying to get my money back due to not even staying

Help staff day or night 🌙 with Great workers who care about keeping the place super safe and clean

Property is Ok.

We only stayed over night, room was, comfortable sadly refrigerator did not work was unable to keep our food cool

It was great the staff was very friendly and it was in walking distance of a Cracker Barrel 😊 also close to the major colleges for graduation

Our night was very good in this hotel. The room was clean and everything was working.

The people were very nice and kind, the room was really ugly and run down. It was way over-priced. The bed squeaked, and was uncomfortable. It may have been as clean as they could get it, but it just looked dirty. First and last stay.

Shower had mold and so did the air conditioner. The Toilet was loose and seat didn’t fit. No soap or shampoo.

Outdated hotel but friendly stuff

It was a basic motel.

Bathroom was very dirty and rusted. There was no soap for shower or sink. There was no alarm clock.The price was advertised as $90/night, but that was only for Thursday night, Friday night price went up to $390/night since the local university was having graduation and hotel was taking advantage.

The room was very clean.

terrible

I had a terrible experience staying at Red Roof Inn. My room keys were not working, so I had to visit the front desk several times. The room wasn't very clean, and it smelled bad. I would definitely not recommend this hotel.

I would call this barely adequate accommodations, but what are you gonna do? Beggars can't be choosers.

Nice stay

Good experience

Surprised Red Roof franchise allows their name on this facility. Room seems to have been renovated maybe maybe 10 years ago with wood flooring and solid surface counter and shower walls. However, there was mold/mildew in shower caulking and a sadly sagging mattress. I wouldn’t stay here again not recommend it to other travelers.

It was ok

Everything was good

Nothing to brag about

Roaches, no cold water and filthy! Total waste. I wouldn’t recommend that place to my worst enemy!

Absolutely disgusting property. Regardless of the price people should not be paying to sleep with roaches in rooms that were clearly not cleaned. The first room was so infested they had to move us. Shower had no shower curtain, the floors were filthy with trash all over from previous guest. I’m hopping my family doesn’t get sick after our stay. AVOID AT ALL COSTS.

Terrible

Hotel staff was very nice and helpful. I would stay again in the future. Restaurants was within walking distance or very short distance away.

There were roaches ALL in our room! Sheets were dirty. Overall appearance was terrible.

It needs renewed

This property is my go to because the price is right. But they never give us enough toilets. I e machine empties out quick. But location is near highway I10 and delicious restaurants.

Cool place

The kind of place where other guests can stand outside their room having a shouting match at 6am and management does nothing about it. Where there's a phone in the room to call the front desk, but it doesn't work. And where, when it's the morning of the clocks springing ahead an hour, and there's a torrential downpour happening outside, and you didn't get enough sleep due to above-mentioned shouting match, when you do reach the front desk and request a late checkout, they don't allow it. And you damn well better be out on time because they charge a $50 deposit (which should have told me everything I needed to know about the other clientele from the getgo). So yeah, will probably just pay a little more and stay somewhere else next time.

Great stay! Heater wasn’t really working

They are very polite and i love that it's dog friendly

Forgot that I've stayed here before. Room is rather sparse. No frig. No microwave, etc. The toilet ran. The bed was comfortable, the room was quiet and the shower nice. It is fine for me.

Mega horrible, con chopepes, cumeadas, sucio, olia a cigarro, las cobijas sucias en general todo sucio

Just needed a place to sleep to break up our trip. Only thing that would have been nice is that there is only an overhead/ceiling light in the room. A smaller nightstand lamp would have been nice.

my room 111 was roach infested and heat was terrible room was Cold

There was a piece of glass in the bed sheets.. not clean

The entire property smells like marijuanas. There are people ( gangster look) standing on the second floor balcony overlooking the parking a lot of time. This hotel is a very beautiful with old trees but do not feel safe because of smell.

Nice room. Had a minor is with shower

First of all we checked in and was given a key to a room someone was already sleeping in and ended up getting the door slammed on me! The man at the counter said oh and gave me another key to another room. The room had broken and missing knobs on the furniture. The bathroom door had been replaced and dirty handprints were all over the door. The bathtub had chips out of it. The toilet lid wad broken off the toilet. Do not stay here!!!

Everytime i visit the red roof inn in Tallahassee. My family as well as myself are treated like family rooms are always clean and the staff is so helpful there's one young lady that stands out shes ALWAYS smiling and in a great mood her name is ivette she's always so nice and helpful and outgoing thank you for treating us like family

Grant it we checked in online and arrived at the hotel at 1 AM. On the fourth room we ended up having to stay because it was so early in the morning and we were exhausted . I had stayed before about nine years ago. This place is really run down and filthy. The front desk clerk even said that it was disgusting or I'm sorry agreed with me that it was disgusting. I showed him pictures and asked would he stay there bathed in that tub and he said no, I asked him for management. He said that she wasn't there but that she wasn't going to give me my money back because I stayed. This was the fourth room red roof says that they were back up what they say as far as if you're not satisfied, the room is free that wasn't the case not only was it filthy, but it also had roaches running all over the rooms the last. This hotel really needs attention and not just one room. I also spoke to a lady in housekeeping and asked her if she was in charge and if she was she certainly did not know how to clean well or supervise. I have no idea why they would even bother charging a $50 deposit because it clearly shows that they do not inspect the rooms each room that we were shown the outlets didn't work or the phones. How are you gonna tell me to call the front desk if I need anything when they don't even work!!! There were holes in the comforters from cigarette burns stains on the sheets and it appeared. Someone just pulled the sheets up for the next guest.

By far the filthiest most disgusting room I have ever been in ...there were roaches everywhere. There was hair everywhere. The tub handle was broken. The floor looked like someone took a nasty mop and just moved dirt around. When I walked up they were half naked women standing outside smoking pot. Asking me if I wanted to party.... I let the desk know about it. They did nothing about it. I just don't even want to relive it it. It's the most disgusting night at a hotel I had ever had and it was the only open hotel room in the city because of a convention and Expedia overbooked me in a different hotel and this was the only option they could give me and there were homeless people in the parking lot and along the road going to the hotel. It was just disgusting. There was a nasty stain on the bedspread. I'm not going to even go any further

Super convenient location to interstate and surrounding dining options.

There's a beautiful young lady that works in the lobby she's always smiling in and in a great mood she's very outgoing and helpful so shot out to her

Staff is always so friendly and helpful there very giving and hard working love it there

NEVER book this hotel period. This is a better hotel It’s clean, roomy and have very polite and helpful front staff and their workers are awesome. Plus it’s 4-6 minutes away from most places Econo Lodge Tallahassee 809 Apalachee Pkwy. Tallahassee, FL 32301 United States Cancellation Policy: Refund Protection: Global Privileges:

The staff was very professional and nice loved it

Evidence of past bed bugs, hair clip by the door, tissue and sock under bed, fake fingernail in bathroom, cigarette burn on toilet lid, (Non smoking room. We didn't smoke in the room!) Floor was barely swept. No coffee filter holder in coffee pot. The people were nice, but the room was not.o

Ttt

Upon check in we went to the first room that was absolutely digusting. Staff was nice and understanding and gave us a different room, when we went in it someone’s things were in there. Basically they hadnt checked out yet. A third room was given but again was quite dirty. Within the hour of switching 3 rooms we asked if we could just have our money back and we would find another hotel. The front desk person was kind enough to give us our security deposit but the hotel manager wanted to charge us for that 1hr as a full night. We are still waiting on our full refund.

Very nice and quiet and cozy

The clerk at checkin was barely there. She could no communicate and had zero personality.

Saw 3 cockroaches. Dirt buildup around base of bathroom door. Stains on bedcover and blanket. Had problem with electronic door key.

Roaches noisy, homeless on the property

Nice staff after that not to good , usb port under lamp not working, front door secure bolt 4 lose screws went to my car to tighten them to feel little safe for overnight stay...unless upgrade will not stay there again

.

Room was OK. AC not working properly. Shampoo and body wash dispensers in shower were empty.

Bed sheets had stains, sink was filthy and the room was just disgusting!

Room was ok, usb ports were broken. Sheets did not smell fresh washed.

Not at all as ad descibes on Expedia!

The room was old and rundown. My husband and I sat on the end of the bed and it flipped up. Every time we sat on the bed, it moaned groaned and creaked. It was extremely uncomfortable! The door didn’t shut all the way, but at leastit locked. Husband went to get ice and the ice bucket had a crack in the bottom of it and even though there was a plastic bag in the bucket it leaked through.

They gave me no towels no wash clothes no hot water toilet broken then to top it all that had an explosion in one of the rooms and we all had to evacuate

all bad,

Cockroaches everywhere on property

Phone didn't work. Shower had a huge leak- water came spraying out of the top of the shower head and sprayed all over the back bathroom wall, the toilet and the floor. No iron or ironing board. Bed was comfortable enough. Room was a ittle old, but basically clean.

Damp, smelly with gross cleaner in the dampness. No sound on cbs channel on tv, remote to tv had batteries hanging out. No clock and couldn’t set clock on microwave, was broke. Slimey in tub when took shower. Only stayed there because have a small dog. Will find another motel that allows dogs in the future