Sleep Inn & Suites Valdosta Mall Area

Very good

Everything was perfectly clean. Amenities were great and room stayed perfectly clean.

place and whirlpool the whirlpool knob in our room on the cold side wouldn't turn off after being turned on

Udi was amazing and very helpful

I loved everything about my stay—the convenient location, the good breakfast, and the comfortable accommodations. Overall, it was a five-star experience, and I will definitely be back!

Very good

Everything No complaints

Everything No complaints

Pleasant

We had to keep going to the front so they could come program TV and had walk to the front because phone didn’t work. Staff was very friendly. They didn’t let me know I had a 100 deposit until I got there.

Tape left throughout the rooms holding on trim, looked to have been remodeled recently, bathroom grout molded, fridge not clean, air in one of the rooms didnt work well.

Everything t

Everything t

The room was just patched up to sell Staff was friendly didn't eat breakfast

Good

Good

Fine

The hotel was ok. My room was clean but I took a shower, and it was hard for me to get in and out of the tub I fell. When I reported it, I was told sorry it happen, I'm looking into what I can do about it.

Exceptional

Exceptional

I had a one night stay traveling with my daughter. Her bedsheets head stains on them, the bathroom showerhead was very dirty with hard water stains and it was moderate water pressure. The bathroom floor tiles were carried into the shower and were extremely slippery. A grab bar was on the outside of the shower doors. I did feel very unsafe in there. There were a lot of construction supplies, kind of tucked around the corner by the elevators. Hopefully they are in the process of doing some maintenance and or renovations. I don’t think I would’ve stayed a second night if I had to.

The breakfast was bare minimum I expect them more than what was awful and served. They didn't have different variety of nothing you either at work or you didn't you either want it cold food or you didn't.

The breakfast was bare minimum I expect them more than what was awful and served. They didn't have different variety of nothing you either at work or you didn't you either want it cold food or you didn't.

We requested this particular room because it was SO convenient for our one night stay on the route TO North Carolina, and we decided to book it again for the return trip to Florida. It is right off I-75, and in the middle of lots of food and shopping choices. We parked at the entrance where our room was located, and with a tap of our key card the doors slid open. Baggage carts were located right in area as we walked in, and our room was directly in front of us in the hallway. Ice and vending machines were located across from our door. Not only was the convenience and location of our room much appreciated by us as 70+ years old travelers, but the room was clean with an updated bathroom and a king size bed. All of this was perfect for the two of us! Thank you.

How close off the highway it was. Facilities were all tore up renovating. Smelled like chemicals.

How close off the highway it was. Facilities were all tore up renovating. Smelled like chemicals.

Superb

The building is older, but is obviously being renovated. It is a good place to stay for an inexpensive value. It was easy enough to check in and out. It was quiet. The beds were comfortable. I felt secure and confident that my vehicle was safe. It is conveniently located. The breakfast typical hotel fair, but not quite as good of a quality as I generally see. For example, there was sliced low-quality white bread and obviously store-bought muffins and dry biscuits. We ate only yogurt. However, since it was a good night sleep in a clean room, we would go back. Just plan to eat breakfast elsewhere.

Check-in was supposed to be 3 p.m, but we got into Valdosta at 11 a.m. Decided to let the hotel know we were in town and find out when a room would be available. The desk clerk called housekeeping and they had a room ready! Not a newer hotel, everything was very clean updated

The room was clean and the staff was nice The thing that the site said they had they did not have.

The room was clean and the staff was nice The thing that the site said they had they did not have.

The area wasn’t the best. Should have researched better. The Olive Garden Restaurant was so old and outdated. The food was cold! Service was good. But…. Yuck!! This was CRAZY! Stay far away.

😁

It's being remodeled and it smelled bad.

Area It's being remodeled and it smelled bad.

The breakfast wasn't impressive. The waffle was the best option and the coffee. The eggs looked like gelatin.

Bad

Property was nice and cozy , The people above my room did make a lot of noise but were understanding and it sounded like they had children so it was no need to complain.

Property was nice and cozy , The people above my room did make a lot of noise but were understanding and it sounded like they had children so it was no need to complain.

Our room was nice and clean no complaints there and the staff and owners were very friendly. I only gave 4 stars because the pool was somewhat dirty and house keeping didn’t come to my room and with 4 ppl the trash cans were well beyond full day one and literally overflowing on day two.

We had a late check in. Staff was friendly and attentive upon arrival. I loved how the breakfast attendant had pride in his work the breakfast area was neatly stocked with fresh fruit and wonderful hot coffee. I booked two rooms for my family and we had a wonderful rest.

Close to the highway, but completely quiet

Close to the highway, but completely quiet

Very good

Exceptional

I don't have any suggestions here - we liked everything

Lack of outlets by the bed, some aspects of the room/property appear run down

Nothing , roaches, rusted frames, shower heads, and cracked mirrors

Ok hotel but overpriced. The rooms had cracks in all the drywall and paint splatters in the mirror. It was fairly clean

Clean room, friendly staff. The breakfast could of been better.

Eddy was very friendly and was quick to get us set for our stay

Did not have breakfast. The water in the bathroom smelled like sewer water. Mentioned water issue at check out, reply was “oh”” never had that complaint before.

Clean room and pretty good breakfast. Wasn’t the biggest variety but what was there was good. Staff was very friendly.

Everything was nice bed was really comfortable and clean The heater would stay warm

the room was very much in need of work, bad places on the ceiling and brunt spots on the carpet, the bed was not on it's base as it should had been. the toilet seat was very loose and the back splash on the vanity was broken. the room was clean, it was a fair price, the breakfast was good and the service and desk clerk were very nice.

Felt safe and me and my son had a good time thank you Nothing

Property is under new management and they have really turned this place around. New owners are great. Rooms are great. And breakfast was AMAZING. Everything was perfect

Everything was accurate. The guest was nice & polite. They greet you as you come in & also make you feel welcome. There was NOTHING I did not like at the property. Everything was GREAT.

Everything was fine

Bob the check in clerk was very nice and excellent customer services everything was fine

I could hear alot of stopping noise coming from the 3rd floor while trying to sleep

Tonya was amazing...such a nice lady..bed very comfortable

Checkin/out. Free arrival gift with snacks Breakfast was sparse but ok. There was no hot water in my room. Could not take a shower (RM 125)

Staff was so polite room was so clean Nothing

ok, had to instruct us on TV

Yes staff great breakfast really good

Excellent service, clean, fast and friendly specially TONYA and the team serving breakfast

Great place! We will be back!

The tv picture was real dark. The coffee pot did not work.

Room was fine, didn't eat the breakfast

Staff was excellent. Location was perfect. Too many ceiling leaks not repaired. Outside of that the hotel was super clean.

Staff was not friendly and charged my credit card immediately $100 for possible damages. Did not appreciate that. Room was not great especially the bathroom. Ceiling in shower was coming down. Door frame was covered in stains.

Nice clean hotel to stop for the night.

Very bad experience, dirty beds. Also, the worst it’s than we arrived it wasn’t the room we were expecting, were a group of 5 and there was only 2 beds. Won’t be going agan

What I want is my money back. Horrible customer service. Did not stay here because of the bed bugs and roaches but charged me anyways.

The couch in the room had stains and the room had some kind of smell. They could not keep up with the demand with breakfast items so I just gave up on breakfast.

Staff was nice and rooms are clean

My room was spotless! Everything was working..employees were very curtious abd br

The room needed update ASAP

Yes

Quiet and cozy

Overall excellent expeirence. Property around the hotel had some broken glass in the grassy area which concerns me due to having our dog with us. Our bathroom door didn't lock. The A/C temp controls were hit or miss on its ability to cool off the room. But, when it did cool off it was good and cold. None of the hand sanitizer dispensers had any in them. Breakfast was great, eggs sausage patties, biscuits, cereal, yogurt, muffins toast and waffles were available daily. Staff was very helpful and friendly. The room and the hotel as a whole was very clean. Overall, we enjoyed our stay and will definitely stay here again the next time we come to visit.

There was a funky smell in the room and it was difficult to breathe in there. Noticed just before checking out that there was some smelly thing that looked like a urinal cake in the ac unit to combat the smell, but it was not helping, only making breathing difficult. There was some damage to the walls in the bathroom, and the mirror. Not what I expected from a hotel that was more than double the cost of others in the area.

My room was clean. The staff were alll helpful and kind.

The front staff were nice. They was at least one person training, so checking in took a little extra time. The room was clean, but had a smell of pet urine -althoygh my husband didn't se

Room not cleaned, bathroom pot running and wouldn’t shut off! And TV was blaring! We drive 15 hours in rain, and came in to that! Really disappointed, running on exhaustion, Mad to the tenth!!

Sheets smelled amazing good!

Great overnight stay. Would stay again

The room was clean, Beds were comfortable. Breakfast was good with choices.

I didn't like being surprised with a $25.00 pet fee. Room wasn't worth the money in my opinion.

The staff was really nice. The room was very clean and the hotel is located near shopping and eating places.

Clean room but did not smell fresh. Mildewy

The whole first floor smelled like mildew but we arrived in town late and really did not have a choice. The ceilings were stained with water marks and mildew hence the smelll. The carpets were disgusting as well.

When we arrived, our first room smelled terrible. We spoke with Dutch and she was wonderful and so helpful. Without hesitation, she came and checked the room and moved us to another one. She made sure we were good for the night before leaving and followed up the next morning as her shift was ending. She was exceptional!

They are disgusting nasty rooms the guest fuss and fight all night. The desk attendant in the morning that was training a lady she will scam you and so rude that she shouldn’t work in customer service but they had this girl training people if that tells you what kind of place it is a first class trash hole, dope heads all in it prostitutes walking down the street walking down the sidewalk. They charge me a double deposit over $100 for each day a pet deposit for each day over $20 plus on top of it I paid over $100 for the room which was supposed to be a suite with a bedroom in it and it was not even what I reserved so let me tell you do not rent from these people. I still ain’t got my refund on my deposit and I left the room the same way I found it. I mean two deposits the uneducated lady that works in the mornings you need to learn how to scam better baby.

I loved everything

The room was ok but the bathroom shower was resealed way too many times. It was just gross looking. Also, had our service dogs with us on the third floor I would have thought we would have been on the first floor. Early Sunday morning people were in the pool area getting high when I was walking my dog and it made the area smell and the elevator as well. The staff was great.

The mirror in the bathroom had multiple scratches where the surface was gone, carpets were very worn, and the shower curtain was stained. I would not recommend it. Other Sleep Inns that I have stayed in are much nicer.

Parking was terrible. TVs didn’t work and bathroom door didn’t close.

Nice & clean, quick & convenient, stay & go motel. Reasonably priced.

This was very average

Building had an old damp smell. It definitely didn’t look like the photos. During the stay out power went out in the room around 10:30/11 pm we went down in the morning to notify desk staff they acted as if we were lying then they sent someone up. I still didn’t understand how the power went out but the a/c was still working. The breakfast was decent but I’d definitely pick a different hotel next time.

The rooms here have an awful smell. I switched rooms immediately, but it didn't get better. There's also no screen on the windows so you can't open it at night. Smells like mold and urine. The health inspector needs to be called.

Sad property

They moved me to three rooms and mildew was horrible in two out of three rooms. The first floor, and second floor. Beautiful hotel but that mildew smells is very bad. Management was okay. My overall review I'll give it ⭐⭐

AC worked great, room was clean, breakfast was decent. Family of 5, have stayed here 3 times and will stay again in the future.

Checked in room I booked was incorrect was told it was sold out, I booked this days in advance. Was offered another room smelled like mold or sour water, second room was offered same thing finally 3rd room was enough to sleep by far clean found mold or mildew around the shower base

Front desk was very friendly and accommodating.

Rooms had a smell and smelled kind of moldy. We got 2 rooms and both were like that. Overnight front desk agent was great. Next morning the staff was snotty

Stayed for one night with family on a long road trip, it was enjoyable and comfortable. The staff were so pleasant, definitely recommend.

Amazing

There were cockroaches in our room and we kept hearing squeaking and skittering and think there was a mouse in our room. There were lot lizards out in the parking lot too. Definitely won't stay here again. I had my 7 month old with me!!

Elevators and hallway had a weird smell to them and bathroom drain in shower did not drain

good for the price

Property was nice

Not the best area. Lots of food options

it smelled like mold in the rooms, the shower had mold in the

Terrible

This experience was the worst I have ever had. I found bugs and roaches in the room. Smelled like mildew. TV and phone did not work. Took photos to show staff and they just said we need to clean this better and hid it better.

It was a good place to stay for the night!

When we got to our room, there were stains on the sheet, the pillow was missing a pillowcase, and there was mold and damage to the ceiling in the bathroom and around the room. Initially, I wasn’t gonna say anything because we were only there for one night. When I asked the front desk staff for pillowcase, she arrived at the room where the pillowcase fell on the floor was she proceeded to pick up and put on the pillow that we had to sleep on. On top of all of that, I just checked to see that they did not give me my hundred dollar deposit back. This is actually very insane To keep my deposit for a room that was filthy to begin with. We didn’t take any rags or towels or make any additional damages to the room that weren’t already there and we checked out an hour before we were scheduled to.

Asked for new room because of intense mold smell. He offered me a can of Lysol. I said no, a different room. He put us on 3rd floor. Same smell, a roach, rusty doorframe & fixtures, torn drywall. My legs are covered in bug bites. This is an honest review. I have pictures.

eggs were limited and overdone, and no juices in the machine!

My stay was ok...but...due to this being a pet friendly hotel, I left with bug bites...either fleas or bed bugs on my legs. Smelled moldy so I sprayed my body mist everywhere...staff was however very friendly and professional

It needs to be shut down! There was presence of mold in all 6 rooms i was showed, there was roaches , bed bugs and it’s not clean at all

It was a great stay for overnight. Breakfast was good and the pool was nice. The kids had fun playing in the game room, which was nice. It kept them busy. Staff was friendly and we didn’t have any issues at all.

I like the lady that checked us in at 11.40 p.m she gave us just what we asked for. The room was nice and comfortable

This was a terrible experience at Sleep Inn. Our room was in disrepair with many things broken, and the bathroom was especially in bad shape with the mirror, bath faucet, baseboard tiles, etc. damaged and needing to be replaced. The lock latch was missing/broken, so we had to push the coffee table in front of the door for safety at night. We couldn't get the WiFi to work, so I went to call the front desk, and the phone was completely unplugged. This is a major safety concern, and I never could get to the end of the cord that was stuck under the bed. The breakfast was inedible, and the coffee was murky tan colored water. VERY disappointing!

Smelled like mildew. No smoke detector. If it wasn’t so late and there was another option, I would’ve left.

The pool us small, it had an odor in the room so i mainly stayed out untol it was time for bed. Breakfast ended too early.

We had a great stay

This hotel was horrible. It had mold and rook leaks. I would not recommend this hotel at all.

Friendly staff, clean room & dog friendly!

Cleanliness. All Staff Was Very Welcoming! Quick And Fast Check In / Out!

Nice walk in shower. Professionaly clean room and polite staff. Comfortable bed, great working a/c and close to adventure landing. Not super fancy but is a fair price for what it is.

Mold smell was so bed

This property was nice and comfortable

It was terrible, we were afraid to sleep, did not look anything like photos on Expedia. SOMEONE POOPED IN PARKING LOT, was not a dog, stated they had no extra pillows or blankets, will be disputing charges for second night because I had to pay for another hotel.

They have a very strong mildew odor some of the room smell like pet urine first room bed was dirty. Refrigerator was dirty the fire alarm falling off the wall or hanging return the room got a second room, which is right next to it smell like dog, urine or animal urine First room was three15 second room was 313. Hope I can get my refund back from Expedia check in and check right out have to get a second room to stay on Expedia.

When you book through a third part they charge a deposit but the didn't have a way to refund because it goes to the third pary

Staff were very friendly.

The lady at the front desk gave me a room on the first floor that the covers on the bed had a stain on it when I went to go, tell her about the stain and to change my room because there wasn’t a lot of people staying in the hotel, she wouldn’t change my room. She only gave me covers to change the sheets myself. The shower was not the cleanest and the whole property just felt unsafe. I did not appreciate when the front desk clerk announced my room number out loud in front of some gentleman that was standing there with me being a young female it made me feel unsafe. Overall, I would not stay at this property again or recommended to anyone.

Jacuzzi tub water didn’t get as hot as we would’ve liked but the stay was overall 10/10

Was upgraded to a room with a hot tub and very much appreciated 💖 although the faucet leaked on the counter like crazy the water was amazing..and stayed hot it was a two rooms suites.. very clean with a beautiful shower! Towels folded so cute! I was impressed 😁 with the overall service and hospitality and fast service! Had some tv troubles front desk came right away and remedy the problem both TV's!!!! Very friendly place, definitely will stay again and recommend you stay here wouldn't let me load any pictures of my amazing room...so 😢 sad

The room smelled musty, there were stains on the sheets, pillowcases, and comforter. Very dark room & decor. Breakfast was minimal and the eggs were cold.

When walking into the room, the smell of mold hits you in the face. Discovered the bathroom ceiling was molded in the middle of the night. Room also had many bugs in it along with stains on everything including all surfaces of the room.

The hotel staff seems not to pay any attention to the service offered.Breakfast service is dismal,The same slices of white bread and corn muffins were left out every morning for breakfast, the coffee pots were empty most days and same with the juice fountain.The water bottle in the gym was empty for the entire week, the internet service was down most of time

Staff were efficient and very professional.

I always appreciate a place where my dog can travel with me.

Bathroom was in deplorable conditions. 2 cracks in the tub (tried to fix the biggest crack with A LOT of caulk, ceramic tiling along floor was broken off, faucet on tub was held in by A LOT of silicone, and one side of the toilet seat was broken. The room definitely did not match the pictures presented online. The room and the hall also smelled of mold/mildew. Not worth the $180 spent on this room. The only good things was the hot water in the shower, the beds were decently comfortable and the front desk staff was great. Unfortunately, that is not enough to make us stay here again. 3 out of 10. Would not recommend.

Everything was broken. Lamps , woobling toilet, mirrors etc. in bad shape to say the least

No shampoo or soap. Blow dryer didn't work. Smelled like smoke

Convienent and priced within budget.

Clearly had bad water damage everything was rusted lamps luggage rack And ceiling had water damage and looked like it was going to come crashing down. Sheets felt damp when laying on them. Noise from lobby all night long people laughing and yelling. Very bad experience! Would not recommend this hotel, if we could have found another available we would not have stopped there.not worth the money they are charging!

The front desk that welcomed us was very kind and friendly but unfortunately the property itself was very dirty, smelled musty, towels were dirty, the room was falling apart and the hallways have sitting areas with chairs that are dirtier than my dog’s paws. I would not recommend.

The room we first checked in had mold and it was dirty. We had to ask the front staff to switch us to another room. The underroom was satisfactory but it had a smell of mold in the hallway. Had a smell of marijuana. The property needs to be Condemned with all the mold in the room and on the lamp. Shades unacceptable as a choice member. I was flabbergasted from the pictures. They showed on the internet as if the room was top-notch when it really wasn't.

Breakfast was lacking on Monday morning.

Needs updated for almost $300 for one night, tiles missing in shower. Everything very old

Strong bad smell from mold. Linen wet. A/C didnt work properly. Unbreathable. Super humid room. I would never rent this place! Staff only bright star here!

Not clean at all. There was still toothpaste in the sink from the previous person. Its appearance is of an old hotel because it’s been allowed to be run down. Another family who also stayed had no A/C. Someone said they were coming and never did. There were bottles of shampoo and conditioner that were completely empty. The fridge didn’t work.

The room is just OK, nothing extra. Entrance light to the room didn't work, the coffee maker and the plug for the tub didn't work. I went to the lobby to get coffee but either it was watered down or just a cheap coffee. One look at the breakfast and I went to Dennys. I would recommend looking a around little more.

Everything nice

Bathroom tub water doesn’t drain.

Everything was great except breakfast. Nothing offered except bagels and a coffee

Good stay, may stay here again if in our route.

There were bugs coming from my sink and two roaches crawled from the shower drain. Killed them and slept a little uneasy. Overall for a quick trip it was decent.

I’d like to start off by saying the staff was amazing. They were very courteous and kind. Although, the room could use some upgrades. Almost every appliance in the room was rusty as well as the shower.

The room was ready when we got there and the staff was friendly. The room? DISGUSTING. It smelled like mildew the tub was cracked open and filled with caulk; there was mold on the caulking around the shower surround; there was marks and black paint spots all over the mirror; the sink didn’t drain. There was more but it was gross

Очень грязно, пыльно. Кровать вся трясется, завтрак хлеб и хлопья. Если есть возможность, избегайте эту гостиницу.

There were used, wadded up wash rags and a hand towel under the bathroom sink. There was one elevator car that had a line waiting because it was too slow. There were no luggage racks available. The two chairs in the room were so filthy we would not sit on them.

Disappointed in the room size due to its a king suite Having kids room not divided with no door

I WOKE UP AND THERE WERE ROACHES CRAWLING OVER THE TABLE AND WALL

Our desk chair was severely rusted, but the shower was brand new. We were there to sleep and leave so it served its purpose

Everything was good

Smelly and filthy room. Did not eat breakfast, there was nothing but cereal and moldy bread

The place is in need of investment to improve it.

The hotel was fine for a one-night stay in a long drive home. The front desk staff was very nice.

Clean and nice

This hotel need to update their room furniture and lighting ( lamps and light fixtures) it was a lot of rusted furniture.

It was obviously an old building. When we first arrived, we learned there was NO hot water but were promised that someone would be working on that issue soon. After several hours, it was resolved. In addition, the breakfast was really lacking. There were eggs and sausage, but no biscuits. It was extremely limited. I would NOT recommend this accomodation to anyone.

Didn't like it at all!

The young lady that worked at the desk was very sweet. The pictures of the hotel are not a true representation of the hotel. The rooms weren’t dirty, but they were very outdated. Rust and mold in the bathroom.

I did not stay at this property. There were no rooms available. The front desk stated she would issue a refund. I am still waiting.

Very efficient and friendly staff to help check in.

Breakfast was ok no eggs or meat or butter good for one night and very clean

Noisy from other rooms,thin walls. Little hot water in the evening. Lukewarm at best. Better in the morning.

I reserved a suite because I had my 3 children and my mother. Our room door lock did not work. We had to get the hotel host to open our room door every time we went in or out. The bed frame of one of the beds was broken. I, personally, had to sleep on the broken bed. I slept across the foot of the bed, sideways, to avoid falling in the floor. The bathroom door would not close. It was jammed. And the wall mounted shampoo dispenser was empty. To add, every thing in the room was rusted. The light fixtures, lamps, anything with metal, and the curtain valance was falling off the wall.

Tv remote does not work. Bathroom can ise some fresh caulking.

Water was cold. They said it was nothing wrong with the water and you had to give it a little while for it to get hot. Even if it did get a little lukewarmish you only had a split second before it’s freezing cold again. Jets suppose to circulate water in the tub. The jets were sucking it in.

It was a nice hotel but the sheets was soil on one of thr beds other than that it was ok

there was nothing outstanding about this property. room was large however we could not use the shower. it was located in a tub too deep to access for seniors. it was just okay