Wingate by Wyndham Warner Robins

Staff Good Breakfast

The pro to this stay were the beds. They were comfortable. However, the room felt damp they whole stay.

The pool was out of service. They didn’t say that on the website I found that out when I arrived at the property. I was trying something new but back to Hilton I go.

The TV could not stream and the phone didn’t work. It was very clean and a comfortable bed.

the room was a non-smoking room was very clean not a trace of stale smoke.

Exceptional

Even though not many people were there.. hardly any breakfast items were available. Room was old and dirty. We left after first night even as they would not credit second night

The location I n only had a light in my room. I called the front desk and reported it. I waited about 2 hours no one came i called back she than tell me she had no maintenance and she would pass it on. So the next day went to my event and returned to the same issue. I called the desk again and a different person told she see the note but didn't have maintenance tonight. So I told her I would address it when I check out. At check out I ask could I get a refund or something off my stay being I didn't have much light in my room. She stays that she would reported to the higher ups that she cant make that call and dont know why the other girl didn't just move me the first night I said right, but after she didn't and you saw the note and I reported to you as well why didn't you move me.

Bad

Nothing is good about this place and it needs to be shut down!!!!! It's a mold infested! The pictures on the website were fake. It looks nothing like the hotel. It's a scam!!!!! Please be aware. We should have turned right back around when we saw the lobby of how discussing the dust was everywhere. Everything is a 0/10. Please be aware this is not a safe place or clean enough to waste your time!!!!! Mold behind the bed, dust on the floor so thick and can clearly tell like there were no workers there to maintain simple care, the bathroom tub was not clean, and why were the curtains shredded up like we were from the 3rd world countries. Pictures for this hotel were clearly copy and paste for another website. This place needs to have the city come out and close the doors.

The staff were friendly and helpful. The room's however, were nasty and filthy. We had to buy bleach to clean the tub, because it had ring around it. There were cobwebs hanging off the ceiling and curtains. There was dust on everything, nothing had been dusted. Paint and plaster were peeling of the walls and ceiling. If you have to stay in Warner Robbins, stay at any other hotel on the strip.

I wouldn’t recommend this place to anyone there was mold growing on the end table and on the wall, the bed squeaked as soon as you sat on it just squeaked like so much we couldn’t believe it. I checked in went to the room went into the bathroom, which was absolutely filthy. Then I checked out I did not stay. I lost the money. There was no return, but in my defense, I should’ve got a full refund because it was so gross. I don’t know what type of a person would stay there? I don’t know. I guess if you don’t have a choice then that would be your only choice but it was really really gross. I would not. I wouldn’t stay there if I had a pet. I wouldn’t stay there if I had no other options, I had more op to stay inside of my car. It was really gross. I understand that it’s a cheaper hotel. It was kind of my only option I did opt to drive five hours home because this place is in Warner Robins and I live near Tampa so I just grabbed a coffee and made my way home. That’s how gross this place was. I drove an extra five hours after already driving eight hours because it was so disgusting.

It was a late check in and upon arrival you are expected to register old school style by writing everything out and signing paperwork which is fair but not standard anymore. The rug in the lobby was stained, the room was subpar. The flooring was coming up and gapped in places, the couch/chair was stained and old. The mattress was covered in a bug cover but clearly cheap inner spring. There was no comforter, just a very thing and worn fleece brown blanket and two sheets. The bathroom tub was chipped and stained, the shower head was clogged and calcified. The drain had debris and hair inside of it. The molding in the bathroom was missing in places and there were burn marks on the counter. The shampoo and other soaps were minimal and also very harsh on the body. The towels still had other peoples hair on them as did one of the was rags. The coffee pot was dirty, there was only one coffee cup and the coffee items were dusty and dirty. Overall not a pleasant stay and will not be returning.

Not well kept, some hazards.

Nothing about it was good Everything

Hospitality and everything else Pool was out of order No vending machines

Pool was closed. Broken floor. Old towels.

The needs were very comfortable & and the staff were very nice. Nothing

The hotel is not maintained properly the pool was not operable. The wallpaper was falling off, leak damage was excessive, some of the floor was peeling. The room smelled odd. The rooms were not cleaned properly. Spiders everywhere.

Good location Paint peeling, dirty carpets, spider webs in the corners, no coffee cups

It was clean The pool wasn't open

The staff was great. The breakfast was really good. It was peaceful & just what I needed. Just my situation at the time. No car bit no complaints.

Bad

Friendly staff Had problem with the electrical outlet.

NOTHING . The room i was booked into wasnt cleaned or fully cleaned . My wife wasnt able to breathe, with her health issues being one of my major concerns . we decided to leave the room but since i used the bookings app i wasnt able to get a full refund . I didnt sleep in the room , i didnt use the room for nothing , i was denied of a full refund . I was in the room for atleast 10 min max and nothing else .

NOTHING . The room i was booked into wasnt cleaned or fully cleaned . My wife wasnt able to breathe, with her health issues being one of my major concerns . we decided to leave the room but since i used the bookings app i wasnt able to get a full refund . I didnt sleep in the room , i didnt use the room for nothing , i was denied of a full refund . I was in the room for atleast 10 min max and nothing else .

Superb

The room was dirty with dead stink bugs in the window. The water stopped working.

The water stopped working.

Didn't eat it.. I wasn't aware there was breakfast. It all looked so abandoned. The price was a bit excessive for the quality I stayed 3 days. Noone came to clean or towels or bed. Unacceptable. The pool was "closed for renovation ". Yet towels and tables with chairs.? I didn't see 1 employee except the lady at the front desk my entire stay

Didn't eat it.. I wasn't aware there was breakfast. It all looked so abandoned. The price was a bit excessive for the quality I stayed 3 days. Noone came to clean or towels or bed. Unacceptable. The pool was "closed for renovation ". Yet towels and tables with chairs.? I didn't see 1 employee except the lady at the front desk my entire stay

Good

There was some paint touch up needed, but otherwise the room was clean. The right side doorway could use some touching up. Need an ice machine on the second floor.

The rooms were clean and comfortable. The staff was very helpful and friendly. The location worked very well for what we needed. There was some paint touch up needed, but otherwise the room was clean. The right side doorway could use some touching up. Need an ice machine on the second floor.

So I came for a job in Warner Robins and wanted breakfast so didn’t have to stop each morning but breakfast was terrible with only steamed eggs full of water and sausage that didn’t look safe to eat and room was nasty and had holes in walls and shower shelves were pulled down and left unreplaced and nasty . Staff never cleaned the room all 3 days . Mold in the bathroom and just nasty will never stay at Winegate by Wyndum again all in all just nasty hotel by far !!!!

The rooms are located inside the building and not accessible to others or the public. The pool was not accessible or im working condition .There were not many breakfast choices.

The pool was not accessible or im working condition .There were not many breakfast choices.

Bad

Exceptional

I will stay there again. Everyone was very nice

Good Good

Good Good

Very poor

The room was absolutely filthy. I can upload photos if you’d like. I saws bugs in the bed, the shower and countertops were filthy, the shower curtains were nasty, dried toothpaste in the sink, dirty closet doors. I didn’t even feel comfortable sleeping in the bed I slept in the chair The whole night. I told someone at the front desk and he said that he would let management know.

Nice smelled good

Nice smelled good

The breakfast was good but the hotel floor was dirty.the bed wasn't properly made hair in the bathroom sink

Bad

Nice It was good

Nice It was good

The rooms were not cleansed, the vents were full of residue, the bathtub had corrosion inside and outside. I checked out and am requesting a refund Cleanliness

Cleanliness

The building was very old and damaged!

The location! The building was very old and damaged!

Room was dirty, bathroom was dirty

It was very nice. I really enjoyed myself

No body wash in the bathroom. Shower was missing a place for soap or wash really bad condition. Need some updates the rest of the room was good just need to update bathroom and put facial tissues and keep amenities in the bathroom. Curtains were terrible hanging over air conditioner. Need ti be replace. Light comes in all night from the street lights or something.

They changed me theee times 115 20 dollars and 98 dollars the manager lied and said it would reverse and it never did Charging me three times

They changed me theee times 115 20 dollars and 98 dollars the manager lied and said it would reverse and it never did Charging me three times

Would stay again- good value

Very nice value and comfort for the price.

Breakfast was good and hot The hotel is dirty and old. This has nothing to do with staff. This is because of owners.

Superb

Breakfast was good and hot The hotel is dirty and old. This has nothing to do with staff. This is because of owners.

The room was filthy and smelled of urine Furniture was 20 to 30 years old damaged tables would not stand up right the only chair to sit back and relax in with stained and disgusting could not turn on the heat because it made the room stink unbearably staff said they would come and clean the room which they never did Everything it was a horrible experience and I will never stay at another Wyndham hotel or Resort

The room was filthy and smelled of urine Furniture was 20 to 30 years old damaged tables would not stand up right the only chair to sit back and relax in with stained and disgusting could not turn on the heat because it made the room stink unbearably staff said they would come and clean the room which they never did Everything it was a horrible experience and I will never stay at another Wyndham hotel or Resort

Poor

No housekeeping,meaning no clean towels or sheets during my stay

Stay was ok. Toilet kept trying to back up.

Location. Closer to I-75 than most motels Liked the price better than other motels I stayed there 1 1/2 years ago and the rooms are in dire need of remodeling. The TV and the phone did not. The manager had to come both nites to turn on the tv stating none of them worked. There was almost no breakfast items either morning. The security lock on the door was broken off. It was quiet on Thursday but it sounded people kept moving furniture above our room all night and kids running back & forth on Friday. The form I had to sign stated no loud parties or moving of furniture so Im not sure why the noise level wasnt monitored.

Th eggs and sausage were good. The waffle makers did not work. Only 2 apples and no other fruit. No hot water for tea. The were spots that looked like mold behind the bathroom door and in the corner of the tub. No stopper for the tub. Wood floors were cold and slippery.

Needs renovation

The staff was excellent

The door had mold and also the tub had a black stain and the bathroom is very small

The breakfast was decent,The location was good there was a lot of different places to go. There was minor evidence that the hotel building was old and could use some renovation. In the pool area there was a big black garbage bag over a wall and inside the room there were certain places where you could tell things had been moved and holes were left in the wall.

Location It was dirty. The floors were filthy and trash still in the garbage from last person. Run down and smelled.

The location and price were perfect From the moment I walked into the side entrance of bulding,i noticed it was very unclean..the hallway floors and baseboards were filthy..Upon entering the room again,floors and baseboards were filthy. The bathroom tub was not clean ,nor were the floors..The windows seal was full of dirt,mold, and what appeared to be rust and water damage

Didn't eat breakfast but appeared very light contentinal. Room was clean. Appears new lvp floors. Mini fridge freezer was frozen over and unable to close properly and no furniture for sitting area

Super Nice/helpful, courteous and Very Professional young lady at the Reception Desk when I checked in 9 April 2026 and Super Nice/knowledgeable, courteous and helpful man at the Breakfast buffet and Reception Desk when I checked out 10 April 2026!!! N/A

Clean room. Polite staff. Air conditioning work well. Only issues was the toilet being very low to the ground. Felt like a child level toilet. Everything else was excellent.

The indoor pool, other than that this place is somewhere you stay if your a contractor or construction company that’s traveling a need somewhere to lay their head. -not a vacation hotel to enjoy and relax. 1.The rooms were not as displayed on the property photos 2.I booked 2 rooms a week before coming and when I get there, there were no rooms available that were cleaned at the time so I had to wait for one and I needed both my rooms together as I was traveling with kids…and I just was able to get the rooms on the same floor, but on opposite ends of the hall which was frustrating. 3. I walk into the rooms and furniture is missing, sheets and covers had stains all on them so I slept Uncomfortably on the outside of the sheets cause I wasn’t for sure how clean they were, all The furniture was outdated , the whole room had an odor to it. 4. The breakfast was not up to par!, there was supposed to been waffles and pancakes the machine was broken, so they could only offer us eggs and greasy patti sausages, and cereal

Black mold and rituals.

"Breakfast" is weak af, powdered eggs & cereal. No room servicing unless you ask, then you go get it. AC is the only redeeming quality. If you have kids, their walkin on the floor will induce a noise complaint from the staff. Elevator is broken. Sheets smell like camp. Cool if you're dirt poor and just need a roof and ac.

Nothing The hotel was dirty. The room was disgusting. Fingerprints on the walls, mattress stained, balls if hair on the floor, disgusting bathroom. We immediately checked right out and found another hotel.

room was well equipped plenty of towels room was actually a non smoking room. the desk lady was super.

The room was ok however no Kleenex the ice tub had water in it and you had to go to the 3rd floor to get ice. Breakfast was only scrambled eggs and sausage, cereal, or a waffle. We passed on breakfast. Cleanliness of room was probably a 7 of 10. Next time I will probably go back to Holiday In Hampton or somewhere else.

Great location The room was damaged and there was hair and n the tub and bathe

Nothing

Property needs to be updated.

The floor was filthy with urine on the bathroom floor stained tub and breakfast was less than desirable.

The rooms were clean and the staff was nice. We didn't hot water in the first room we checked to (which the staff member stated that something happened with the plumbing and it was fixed). She changed our room as soon as we told her about the water and other room we got the water was hot and it was clean as well. Will stay there again. It is also close to a lot of restaurants and shops. We came down at 8am and breakfast was skimpy. There was no fruit and very little to choose from. When leaving out at night out the parking lot it's a little hard to see where you're going.

The room was filthy. Dirty towels, floors weren’t clean, trash was still in the bathroom from previous stay. When we went to ask for clean towels the lady in the staff was very rude and didn’t want to give us a new one. Floors were disgusting, I stepped on a toe nail getting out of the shower and we had only been there less than an hour. When I talked to the woman at the front desk she was insanely rude and dismissive of our issues.

Floor had dirt and hair on it. You could see the floor wasn't cleaned. Pulled cover back and crumbs on the sheets. 2 Stick bugs in the room.

Everything rooms was not cleaned floors dirty, and the hair was pet hair. Hair in shower tube looks like it had been painted to cover dust just a bad experience will never stay at any Wyham again

Clean and welcoming

AC was noisy but worked well. Room was not clean and most of the lights didn't work.

Size of room

Everything was good. My only complaint is that there was no slip resistant mat in the tub, and I slipped, but am ok.

The place was not clean and it was run down

Room was disgusting. Bathroom was still dirty from last person stay. Mattress was soiled. The room had a major odor not to mention the cockroaches that welcomes you in. The only good thing about the hotel was the manager. She was phenomenal in handling everything. She was so professional and understanding. Michelle is the best

No hot water in the morning

Great dial

The staff was nice; however, the rooms need A LOT of work. Mainly, the bathrooms.

The way the pool looked good thing we did not plan on using it. All in all one could have thought this to be a cheap roadside motel.

The staff was very friendly and courteous. The beds were a-mazing. We slept very well. If you love a hot water shower then you won’t be disappointed. Did not hear other guests. Breakfast was continental and hot items. HOWEVER!!! Our room #235 had dust hanging from the ceiling and the bathroom could stand a new plate across the bottom and a new shower curtain. Other than that the stay was good.

First time staying here. The check in process was fast and courteous employee. When arrived to room, it was dirty,dusty, roaches it had not been cleaned properly for a long time other than a surface wipe. I asked for a thorough cleaning and when I went out the next morning returned that night and employee had no idea if anyone cleaned it. When I asked and they only replaced towels. Asked for a bed change and no house keeping available all day so I asked for linen to change it. I have pictures. Breakfast consisted of scrambled eggs rubbery mini ham and couple bagels. Will not stay again

Rebekah and Mrs.Michelle and her staff have been wonderful.

The room looked like it hadn't been dusted in months. There were se

My room was in good condition. Standard was not the same experience as other Wyndham hotels. Room was not as big as I had expected.

The room was dirty looking, switches didn’t work on lights, we found a blood spot on the bed. The breakfast was also the worst I’ve ever had.

The staff was pleasant, room was clean with a clean bed and towles. Beds are comfortable. The hotel is older and could use a remodel but overall will stay again.

The room had mold on the wall and lamp, the second room they moved us to had a light fixture hanging from the ceiling, the cleaning staff clearly doesn’t do their job properly. The front desk staff was very nice, the night girl was just a little weird, the man at the breakfast area was nice but he just hovered the whole time.

waiting for hotel to get confirmation taking way too long

This type of hotel should have a better quality hot breakfast. Breakfast should be the smile that left on your face. Sometimes thebl goal should be a good experience and not the bottle Dollar

Very thoughtful and kind staff and the lobby is inviting and clean.

Room was gross. Bathroom was dirty. Pool area was dirty. They had no clean towels besides pool towels for the 4 nights I stayed there.

All was good but the elevator was out of order and that is the second i have been there and the elevator was down and my wife is disabled abd the staff did place on the bottom floor and that was great

Building falling apart. Elevator broken for over 3 months. Room smelled of mold

N/A

Elevator not working. We were offered a refund but chose to stay. Room could stand some extra cleaning and the sheets were worn with holes. The stairs that we had to use had a door that lead to the outside and it was left propped open so anyone could come in without going through the lobby. Didn’t like the idea of anyone just being able to come in. Staff was friendly and nice.

Manager doing the best she can but place needs major updating. As so many new hotels are much more expensive, I guess the low pricing of this hotel helps those who can’t afford the higher priced places.

Drapes shredded, bathroom sink faucet leaked on counter, toilet seat loose. Room paid for unavalable on 1st floor and both elevators were not functioning.

wished something was said about both elevators not working ahead of reservation. had to sign a waiver not to seek a lower price for said elevators not working at which time it was too late to get another property. so kinda stuck there ,room A/C unit it made a noise thou it did work , a decline from my last stay

Room had not been swept or dusted. Bed was broken and springs squeaked horribly with every movement.

The elevators were out of service, requiring us to use the stairs. The room itself was in poor condition: the walls showed visible mold, the bed was squeaky, and the pillows were worn to the point that we woke up with stiff necks. The bathroom was not clean, the lamps were covered in heavy dust and dark spots, and the headboard had an unappealing film across it. The breakfast was also disappointing. The food options were limited, and the serving trays for the eggs and ham were visibly dirty, which raised concerns about cleanliness. Overall, the property did not meet basic standards of comfort or cleanliness, and we left dissatisfied with our stay.

Everything was nice

Nice property

The room smells

The elevator was out of order. The desk seemed unconcern about customer inability to get items upstairs due to limited walking ability.

This property was awful! The curtains were shredded from age. The furniture was scratched up and looked out dated. The one arm chair in the room was so stained and nasty looking, I didn’t dare sit on it. The caulk around the tub was disgusting and the window had broken caulk and looked like it was about to cave it if you touched it. I was very disappointed in this room. The bed was so uncomfortable and squeaked every time you moved. The elevators were out of order and the only working ice machine was on the third floor. Wyndham should be ashamed of themselves.

Elevator did not work and was put at the far end on the third floor Room was terribly nasty

The facility did not have a way get to the next floors and that was not good because my wife is handicapped but they did get us a room on the bottom floor which was very appreciated and there pool was under construction plus the ice machine was on the third floor you had to walk up to third just to get ice that was not good

Elevator broken, shower had mold. Bathroom door coming apart and mold, Bathroom floor dirty and room smelled musty. Could not stay, had too find other accommodations.

This room was horrifically dirty

experience we’ve ever had. •The elevators were out of service for the entire 3-night stay, causing serious inconvenience, especially for families and guests with mobility issues. •There was no housekeeping service at all during our stay. •Both rooms smelled strongly of mold and were overall in poor condition. •The bathrooms were dirty upon arrival. •The lamps and furniture in the room were extremely dusty. •Towels were never available in the evenings we were told to pick them up in the morning due to other guests not leaving them outside their doors, which is unacceptable and not standard for any hotel service. This experience was not only uncomfortable but unacceptable. I hope management takes this feedback seriously and implements immediate changes to prevent future guests from going through what we did.

Elevators didn’t work. Overall cleanliness of room and bathroom was not good.

The tiles in the bathroom were loose. Walking on them while they wobbled under you feet was not the best morning experience. The elevator was broken but they informed us of this before checkin. My legs got a great workout carrying bags to the 3rd floor.

Not treated well at reception.

Front desk people were super cool, room was huge

No aur conditioning in the common areas and the elevators were broken. When we asked if we could have a room on the first floor, the woman said no and wouldn't even check availability.

No lyft to assist in movements

Had to wipe down..bathroom needed repairs - no tissues etc. would not suggest this hotel to friends..beds too high and soft for disabled

The Wingate by Wyndham Warner Robins was the worst hotel that I have ever stayed at. I checked-in on Wed. 7/9, 1st room-TV was on, toilet seat in the bathroom was up and I discovered that the bathroom had not been cleaned. When I talked to the front desk worker and showed him the pictures…he said that he would notified the Boss and the boss would contact me. He was just the cook. Never heard from the boss. I kept checking back and was later told that the boss was out of town until Saturday. I purchased several cleaning supplies to clean the bathroom in the room that I later was moved to. 2nd room- The dust was so thick in the room I was praying that we did not get sick. I cleaned the entire room with Lysol and other products. The towels were not fit to use. The breakfast sausages looked as if they had not been cooked. The pool did not open until 5:00 pm. The list of problems goes on and on. No refund was offered and no help was really given. I do not recommend this hotel at all it was a nightmare.

I would never recommend this to anybody

I've travelled for 33 years for work and this hotel was the worst ever. .Wyhdom should remove this hotel from their property. It gives the a bad name.

Facility not well maintained.

Let me just start off by saying this was by far the worst hotel I’ve ever encountered. Mildewed tub, tiles that were loose on floor, dust everywhere mildew on dressers. Lamps were full of dust, the bathroom had urine on the toilet seat when we got there went and got cleaning stuff. The air quality was so horrible could hardly breath and relax the moisture from the room felt like the covers were damp. Sheets were dirty had to get clean ones and change them myself. We didn’t even bathe in the room it was just that disgusting we checked out 2 hours early just couldn’t stay there any longer. Told one of the front office clerks about our stay he asked about what room we were in and said he would let the manager know. If you want to be in a clean hotel DO NOT GO HERE!!! Just an overall horrible experience. Michelle the front desk clerk was pleasant.

Terrible . But the hotel clerk was very nice !!

Definitely did not look like the photos. Room was pretty rough.

Maintenance could have been better. Pool was cloudy, hole in closet door.

It was a pleasant stat

Good hotel in a convenient location. Hot breakfast daily and a nice indoor pool.

Television in room not working or remote not working. Unable to turn on. Light not working. Light bulb’s unpleasant color. Musty smell.

My wife and I arrived about two hours early, therefore; I asked the clerk on duty if we could have an early check-in. I was promptly told yes but it would be a $25 charge. So, we promptly declined and just rode around to waste time. I returned at check-in time and was greeted by a nicer front desk clerk. We were assigned room 222. After entering the room, I did a walk through. There were dirty wash clothes hanging in the bath. There were tiles missing from the bathroom floor, and the molding around the tub looked like it should've been replaced years ago. Saying it was NASTY would be an understatement! I went back to the front desk and informed them of my room condition and requested another room. The nice professional desk clerk promptly assigned another room. We moved our belongings to room 234. Needless to say, it was also in need of repairs. The ceiling had large cracks in the stucco. Someone had attempted to repair it but did a very poor job, and there were other repairs that hould have been done prior to assigning this room to anyone. Unfortunately, this was without a doubt the worst place we have ever stayed considering how much we travel. We elected to stay at a Wingate because of prior stays at the hotel chain. All of them were exceptionally more acceptable and satisfying. Finally, this place should be thoroughly inspected and repairs promptly and professionally completed, until the rooms have been repaired, unservicable. I wouldn't recommend this place to anyone.

Excellent service!

Needs a refurbishing. Walls have chipped paint and black marks. Tub had large black patch in it and. un inviting. Carpets dirty and a smell when you walk into room.and dusty. I think you get what you paid for.

Very easy to find and clean

The hotel carpet and upholstery was stained and appeared dirty. Our room smelled like a wet dog. The wallpaper was peeling in numerous places. The pool was closed. If this reservation had not been non-refundable we would have left.

Good stay

A good place to stay 😌

The room was not cleaned very well, the bathroom was not clean, it had bunches of hair in the corners. The shower curtain had mold on the bottom, and there was no kleenex at all in the room.

Hotel needs a lot of help. Tiles in the bathroom still had spacers and no grout plus lots of mold in corners. Room was dirty and obviously not vacuumed. Beds were rock hard.

Customer service was Amazing! The front desk clerk Ijanae( sorry for the spelling) was very cordial and professional.. we needed a few things for our room during our stay and she was cheerfully accommodating. Great person to be the first face for the guest to interact with. Although the bathroom in our room looked very worn , it was clean. The seating ( booth) in the dining area where we had breakfast are very stained but recovering them in a dark color would be an immediate face lift. Other than that we had a very pleasant stay.. and the price per day was great as well. Will probably use again in the near future.

Close to the interstate highway. Location was perfect

Pool was not functioning and wasn’t told

Great

Great stay

Outdated

I was suppose to have a n accessible room but it really was not wheelchair friendly.

Room was nice but the roaches was insane

Huge room. This place has huge potential. An investors dream opportunity.

Miss Vic is phenomenal manager. So helpful and kind. She bends over backwards to make sure you have everything you need. She always goes above and beyond

It was good.

The only thing decent in our room was the bed. The people at the front desk were nice but looked like homeless people. The elevator was in bad shape and pretty rough. The hotel smelled weird and didn’t look like it was kept up at all. Our floor was dirty and our bathroom was horrible. Couple of the lights in the room didn’t work at all. Wash cloth had a hole in it. We won’t stay there again ever!

Great customer service from desk staff were excellent. Room was in horrible shape moldy dirty tub was terrible sink faucet was leaking at the valve bathroom floor tile was unfinished in the corner bathroom floor was dirty and extremely dirty underneath the vanity when you walk into the room the entrance was dirty looked like maintenance was done repairs and no one cleaned up after they were finished

Beds were like boxsprings but to be expected it’s an older hotel

However, since then their manager has dodged all of Hotels.com’s attempts to get approval for a refund. Outside of this, the hotel is unclean, the bed squeaks and buckles, the bathrooms are in poor condition. I would encourage you to look anywhere but here.

Service at check in is nice. But the room is too outdated with torn curtain sheets, worn to the inner metal core bath tub, no facial tissue box in bath room. This property location is nice but the room/building needs serious renovation/improvement.

The room was very spacious. The only issue I had was there were no cups in the bathroom for rinsing after brushing teeth. I had to go to the coffee area and use coffee cups.

No

This was the most disgusting property I have ever stayed in. It was falling apart (holes in the ceiling and tiles missing from the bathroom floor), dirty (mold) and unsafe. Had we not been evacuating for Hurricane Milton, we would have left immediately. Unfortunately, there weren't any hotel rooms within two hours available. Only stayed one night and then drove two hours north to find a property that was safe for my 90 year old mother.

I stay eight nights and there was no room service so you have to go to reception and get your own towels and shampoo conditioner etc if you run out which is different

The bathroom was dirty around the toilet and the room was dirty in the corners. In the lobby there were soiled corners of some of the lobby furniture. Staff was cordial. Only stayed one night. The hotel asks all guests at check in to sign a behavior agreement which was odd. We paid twice as much as it was worth iIMO.

Very good quality would definitely stay here again as the eateries are growing fast around it, just need more shampoo conditioner and soap on hand been here 6 nights and run out only 22ml bottles supplied

Beds are hard and very squeaky. Outdated and in meed of a refresh.

Would stay again.

Location

The front desk attendant was very pleasant and helpful. The bathroom had a used bar of soap on the tub. There was hair on the tub wall.

Let me start by saying this hotel need to be torn down!! The filthiness that is in this hotel is RIDICULOUS!!! I do want to say the staff was very friendly! I got there the first night and the tv was unplugged and one lamp by the bed. The lamp by the mirror no bulb! I was in a room that is a death trapped!! I had to be careful where I was walked because there were two spots in the floor that was sunken in!! I did not get my room cleaned because I was a stay over! I have been to cheaper hotels and got my room cleaned EVERYDAY!! The bathroom was disgusting!! On the side of the toilet there was what appeared to be menstrual blood!!To top it all there is a slippery part in the middle of bathtub and I fell out of the shower!! If they do not do something about this place they are looking at MANY lawsuits!! I will be looking into this further for legal action! I told the front desk cleark which was the manager Michelle. That this room is going to hurt someone badly her response was she does not look at the rooms everyday! The night clerk could not figure out the tv so had to wait for the maintenance guy the next day! Check out was at 11 I got the hell out of there I didn’t know if Freddie or Jason was going to come out the closet!!

The floors were a bit sticky and dirty. But the rest of everything made up for it.

The rooms are absolutely disgusting!!!! I was given multiple rooms and they were all the same.... mold IN and around the tub, dirt along the baseboards, a/c did not change no matter what setting you put it on, sink clogged, just GROSS! luckily, I had a blanket with me and slept on top of the blankets and use a towel on top of the pillows. I was terrified of rodents so I slept with the light on. this pace should really be torn down. I only stayed one night and waited until I got home to shower and brush my teeth because that place was definitely a no. I definitely should have left and went elsewhere but I will never be back and wouldn’t recommend this hotel to anyone.

Excellent place to stay.

Property smells hen you walk in it is not clean, needs new mattresses beds squeak everything was horrible . Do not recommend. I didn’t not stay

Room was clean, breakfast was decent also

Very friendly staff. Good bed.

My daughter was bit by bugs in the bed. Upon informing the front desk, they moved me to another. That room had somebody else’s hair on the counter in bathroom along with dead roaches also in the bathroom. Told them I wanted a refund and they said to take it up with Expedia.

Room wasn't cleaned well. Some are stains from lack of maintenance.

I was double charged for the room, they do not offer room service and Victoria is very lazy, confrontational and unfriendly.

I would not recommend this hotel at all. Please whatever you do pay the extra money to get a more quality hotel. The first room I got had a huge stain in the bed so I got a new room. Minus the stain in the bed the second room was no better. The baseboards were filthy, there was a big stain in the shower, the curtains were dirty and so much more. I didn’t stay the second night because of how nasty it was. Beware!

Overall great value.

The room was clean and bed was comfortable. Building itself seemed outdated/old. Mildew smell when first walked into main entrance. Same prices as nearby competitors, but not as nice.

The room was not up to par

There was an odor omitting from the King suite. The linens were dirty. What appeared to be blood stains. The couch had stains and markings. No bedding for the sleeper. The room was set at 53 degrees supposedly to offset the odor which would have intensified had the room been hot. Took 3 hours to get the temp to comfortable temp. The bath room was dirty and out dated the only updated thing about 314 was the 65 inch tv and the cox cable. The room in short needs to be updated if they are going to charge what they charge. Not my first time at a wingate property but definitely my first and last at that one.

This was a very well kept piece of property. I came to the town to meet up with an old friend. It was close to great food and a spa where I wanted to get a massage. I would highly recommend this place to stay.

Good for an overnight stay.

The standards have been lower on this property. The air conditioner did not provide cold air, only cool fan, therefore the unit stayed on all the time and was very noisy. The bathroom floor was not clean, the toilet seat was not secure, the shower water quit working twice, and there was something nasty on the walls. The floor was not clean except in the open area. The ceiling had mold and was damaged. The furniture in the dining area was gross, the pancake machine was not available and the coffee was cold. We will not be staying here again, disappointed in Wyndham.

The staff was definitely very friendly and helpful! As for everything else, the Hotel could use a little work. Rooms are worn out. Our room had floor tiles coming up by the AC. The ac seemed to be struggling to work. The bathroom was dirty, toilet wasnt cleaned. There were a few guests running wild through the hallways being loud all through the night!

Do repairs, lights etc

Property was great, clean rooms and good staff.

Wingate by Wyndham was not a good stay for the price. Phone was broken, bedroom window was filthy. Two lights in the room broken. Security latch was missing on door. Staff was notified but only stated we are in the process of renovating.

Stay was great. hotel was nice, clean and affordable. STAFF was excellent. Check in & check out was quick & easy

PROPERTY little dated but CLEAN and comfortable

It was not clean nor what we expected for our daughter. We could not get a refund.

The room had some cosmetic issues. Broken Picture Frames, Closet door had knob imprint damage and bathroom door had damage at bottom. Breakfast options great.

It was what I was looking forward to

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