Four Seasons Hotel Washington DC

Great hotel, lovely staff. Always a pleasant experience staying here.

Spa fitness center the room the service the location all great.

Everything was amazing

four seasons is aways a great choice.

dust, and more dust!

Staff was the best. Hotel was clean & quiet. Even the door guys were top notch. I’ll definitely be going back

The staff was incredibly friendly and courteous during our stay. Would love to go back. The shower was the best water pressure I’ve ever experienced and it was a very large shower and bathroom.

The staff was extremely friendly and helpful.

Can’t go wrong with the four seasons. This is an older property; however well maintained. Staff is excellent.

Everything was great. Valet, check in, clean room, restaurant food. We had a lovely stay.

They have done an impressive job to let me check in early for my wedding day! Thank you sooo much guys! Truly appreciate that

Excellent, service-oriented staff throughout property. Beautiful, well-appointed room

The staff’s welcoming manner and the reliability of anything I needed

The service was excellent, the food delicious, the accommodations luxurious and the pool was AMAZING!

The AC did not work properly in my room. The room was hot and very humid. Didn’t sleep well. Won’t be returning to this four seasons location.

Also they did notify me what come with the room

What I loved the most was the bed. I’ve never experience such a comfortable mattress in my life. I slept like an angel.

Great

Nice

Great location, great service, all around just a lovely hotel!

Excellent experience

Very friendly staff

It was a wonderful experience,

The hotel and restaurant staff were amazing. I would definitely stay there again.

Four seasons never disappoints. There are not enough words to say how amazing the staff was and the room was cleaned to perfection.

Service was exceptional. Assistant manager Mackenzie was fabulous. She helped arrange last-minute brunch reservations as well as spa services. She was constantly checking in on my family and remembered our names from our first greeting. She needs a raise. Awesome hotel. Will definitely return on my next visit.

Staff was very pleasant , room service was excellent. Thank you!

Great service!

Beautiful hotel

Beautiful hotel and very polite and professional staff.

It was just an amazing comfortable stay.

The Four Seasons delivered on all my expectations. Everything from the professionalism of the staff, quality of the restaurants, and the exceptional service of the spa treatment. They had complimentary car service for short local trips which was very convenient.

Excellent environment and lovely customer relations

Thank for the chance to tell about my wonderful experience at the Four Seasons. It was a joy and the staff was extremely helpful.

1. Please don't allow smoking in the courtyard where people are eating and enjoying the outdoors. I had my daughter with me and the smoke really bothers her. Plus, smoking is passe, and some of the cushions have burn marks in them. 2. At check-in, please don't offer to 'upgrade' a guest's room for an additional charge. We know what we want and would like to spend. Or offer an upgrade as a courtesy for longstanding patronage. Otherwise, terrific staff. Mel was very nice to my daughter, and the little takeaway food for the trip home was a perfect finishing touch. Thank you!

Wonderful!

I love the Four Seasons Washington DC. The service is impeccable usually. It pains me to write anything negative, but the service this trip was mostly great, but not always great. Our breakfast was 15 minutes late, we had to switch rooms because of an error made by the front desk. The Four Seasons was very accommodating to us about these errors - free champagne, free cigar, free dessert. There is a mouse problem on the patio. It kind of ruins being on the patio if you are being interrupted by jumpy guests trying to avoid the mouse problem. We saw 7 different mice in our 1 hour on the patio.

Excellent service. Entire staff was polite and welcoming.

Excellent. Cecillia at the reception desk was extremely professional and super friendly. A+

Simply amazing hotel, great staff! Beautiful place, they genuinely care about their customer, the service is great! Will definitely use again.

First the service was truly excellent. Everyone very friendly and helpful. Our room was very spacious and beautiful! Very nice toiletries provided in the bathroom as well.

I arrived in DC to attend a memorial for my Mentor and could only stay 24 hours. The Four Seasons was incredibly accommodating. The House Car was available to take me to the National Cathedral for the memorial and Bourbon was very good. I received a room upgrade when I arrived and the accommodations were elegant. I will stay here again! The Four Seasons made a sad occasion as comfortable and pleasant as possible.

This is a wonderful hotel. The room was well-appointed, the staff was friendly and helpful, and the room service was great.

The Hotel has a GREAT location on Georgetown live neibourhood. Also very near to all great spots to visit in DC. What was not amazing; we did not like so much the restaurant, was very dark and noisy. Service and concierge were excellent!

We loved the location, cleanliness, and fully trained staff who were professional and friendly. We also enjoyed our room that was big, clean and quite. This is one the best well managed Four Season Hotels we have visited in top tourist areas. We loved the spa that was extremely nice and clean. with great pool and Jacuzzi. We noticed wheel chair accessibility to pool, Jacuzzi and shower area. Very well thought engineering and set up. We were welcomed with amazing arrangement of gourmet chocolates. All around we were happy with everything and recommend it to both families with young kids and elderly or just a get away for couples.

Spacious rooms and nice location in Georgetown Only complaint is that they texted prior to arrival to ask what time would be there. When I said around noon they responded would try to have our room ready early. When we got there wasn’t ready and actually was not ready until after normal check in. If that hadn’t of texted we would not have had that Expectation

Everything was great- the rooms, location, and food!

5 star... very elegant... the staff quickly learned our names and made us feel like we were regular visitors.

IF YOU WANT TRUE QUALITY, THIS IS THE HOTEL TO VISIT.

Wonderful spa with salt water pool that is great for lap swimming. Quiet and comfortable roo.

The hotel room was amazing. However, we were disappointed in the ambiance in the spa area. Plastic weave furniture, no hot tea, or snacks, and the cold draft coming from the outside was not relaxing AT ALL. The spa waiting room & post massage area needs A LOT of work. I have been to RedDoor, Salamander, and Lansdowne spas and they rate better.

Great hotel, perfect room, friendly staff. Only spot is the restaurant...very overpriced for the quality and service

Solid hospitality as usually. Property could use some upgrades but overall always one of the best spots in town.

Amazing location, rooms and staff. Their recommendations on restaurants, sites, and all activities were perfect.

Staff was extremely friendly and helpful. Our room was quite large.

From the front desk at check in to check out, the staff were wonderful, friendly and helpful. The rooms as always in a Four Season Hotel were immaculate, comfortable and tasteful. Cannot share enough accolades about this Hotel and its wonderful staff.

Amazing service and wonderful accommodations. Location is dynamite too - easy to walk to tons of shops/eateries.

Everything was amazing! Thank you for my surprise 50th birthday cupcakes, driver, excellent spa treatment, and beautiful room!

Georgetown location is our favorite, especially if you are a foodie. Kudos to Michael, our concierge who got us tickets to the National Museum of African American History on a moments notice and some great restaurant recommendations as well.

the personnel greet you with a smile, fresh flowers every day , fresh coffee and the cup cakes in the morning, the restaurants the best in the city ,food was well season and served hot with a smile. The spa had fresh fruit, water and power bars ,the steam room and shower gym, swimming pool wow . I called this my peace room it smelled so peaceful. If you forgot something home they had it there. The personnel made me feel like a Queen .on my birthday they send cups cakes to my room wow they was freshly made with a note wow . I'll be back .It's my new home

After a very long check in process finally got into a room but the bathroom doors were jammed so couldn't use the toilet. It was tiring to change rooms after a long international flight with a bad jetlag. Woke up in the middle of the night to take a shower but the water didn't turn warm for like 10 minutes.. stood in the shower freezing. The tub, which I scrubbed myself!!, water doesn't go down fast enough so forget about changing the water. I think that this building is so old all these issues seem like the usual for guests. The elevators were being replaced though while I was there after one of them closing on me - has no sensors! The manager kept apologizing and offered me a bottle of water and a fruit plate. For a $1000/night you would think to expect a 5 star facility, which Georgetown is clearly due for a major run through their problems.

The hotel itself is in good walking distance to the main monuments as well as the river. It was very clean and very well designed with good air conditioning. The staff were so friendly, welcoming and helpful. On the one day it rained, we were immediately offered umbrellas and when I came back after a particularly long walk on a hot day, I was offered a bottle of water as I passed the concierge! These are very thoughtful, delightful people who made our stay exceptional.

Good

The rooms are excellent. The overall conditions are top flight. Breakfast room needs to be warmed up with a redecoration. It looks a bit like an afterthought. Service and the food was v good. Finally the public areas need more seating to allow for afternoon browsing.

Amazing service and location in Georgetown!

Excellent service.

We enjoyed the hotel it was clean and convenient to the event we where attending

All staff members from those at the enterance who greeted us, to the concierge, to the servers in the restaurant and the patio bar, were so welcoming and kind and attentive to us from the start to the finish of our stay. I could not have asked for a kinder and professional group of people. Our room was kept spotless by the wonderful housekeepers who meticulously created a clean and comfortable room. Special thank you to Mohammed who attentively served us in the hotel restaurant and was so professional and polite. He truly loves his place of work and taking care of his guests!! Mary Chris was also so sweet and professional as our server. The food is beyond delicious! I don't think there could be anything you ordered that wasn't spectacular! Thank you all so very much. I can't wait to go back!

Long weekend to attend a wedding and this was a great 'home base'. Hotel is right in the heart of Georgetown and just minutes from national monuments. Hotel has a clean contemporary design and the staff were wonderful. What else can I stay, it would be the first place I would think of for a 5 star hotel in DC.

We rented a superior suite and were very disappointed at the fact that it was very dark and had absolutely no views (brick wall facing) literally, we tried to change but were told that most if not all their rooms have no views. the food was very mediocre and it is a very business like, conference like type of hotel, no charm what so ever! the service is excellent but unfortunately it doesn't make up for the rest.

Multi-generational trip - parents, young children, + one (old) grandpa. Everyone was pleased with the hotel. Lots of pleasant surprises for the kids. Room service was great. Well beyond my price-range (we were guests of Grandpa), & we all loved the splurge.

The hotel and its staff met all our expectations. It was a great experience.

The hotel courtyard was a lovely place to sit at the end of the night and enjoy a bite and cocktail.

I took my fiancé there for valentine's day, which was also our 2 year anniversary. We have made it sort of a hobby of ours to stay in beautiful / fancy / luxurious hotels. (So far only up and down the east coast, totaling probably 25+ at this point) In all of our stays I've never been more disappointed. I selected this hotel based on its name and reputation: bad decision. I selected their some valentine package to surprise my fiancé and make her feel special. For a price of $800+ for the room alone I stupidly assumed they would at least leave flowers or chocolates or ANYTHING! we got to our room and there was NOTHING!! She was nearly in tears over the fact that there was nothing special or personal in the room. I went to the front desk to check it out. I was told, "they usually bring 'it' to the room after guests check it." I don't understand that. Then I asked what was Included in that package and was told chocolate covered strawberries. They brought us a long plate with 2 chocolate covered something, a broken ball of cake and a sticker!!! Really??? For $800!!! That's only the beginning! ! Our previously set dinner check was $300 for French fries as a starter, some odd horrible rib steak, and my Lobster soup literally had maybe 1 piece of lobster the size of a nickel. I'm not even convinced it was lobster. Im not exaggerating, it was the worst food / dinner I

Very friendly staff! Lunch was excellent.

Absolutely amazing. Only stayed for one night but wish I could have stayed for a week! Customer service was outstanding, never had to open a door or lift a piece of luggage the entire time. The employees went above and beyond to help us feel welcomed and comfortable and get us anything we needed. The room was huge and the breakfast was delicious!

Terrible...Hotel needs refurbishment asap. The rooms are old, smells stuffy. Did not like the ammenities, towels old , bathrobe old did not feel like a 5 star hotel.

Very pleasant stay. Hotel staff is efficient and very service oriented.

could have a very good time anywhere as room,berbourn steak house,seasons,bar

asked for hot sauce w breakfast and chef whipped up a 5 habenero pepper sauce that blew my mind.