Atlanta Marriott Alpharetta
About Atlanta Marriott Alpharetta
The Atlanta Marriott Alpharetta is located north of Atlanta city center, 4 miles from North Point Mall. It has an on-site Starbucks, and offers spacious air-conditioned rooms with flat-screen TVs. All guest rooms include a work desk and a seating area. Guest will also have a satellite TV, a coffee-making facilities, and an iPod docking station. Guests can enjoy steaks, seafood and sandwiches at 19 North. The Atlanta Marriott Alpharetta features a lobby bar and a market. The hotel has 2 pools, a large fitness center, and a whirlpool. Concierge services and laundry facilities are also available.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally have a positive experience at this hotel, appreciating the cleanliness, friendly staff, and good location. However, some guests have issues with noise, breakfast prices, and room comfort.
- Cleanliness
- Friendly and helpful staff
- Noise issues
- Expensive breakfast
- 5/5
The buffet breakfast is soooo delicious! Awesome!
- 5/5
This is my second visit to the property and as a rewards member I was pleased with the room, hotel and property. I do not have any complaints and was only there 2 days and had not issues. I did not have time to enjoy the amenities or the food there. I was on a business trip and the time was tight with me arriving late at night the day before and leaving / flying out Saturday night. I had maybe 8 actual hours of sleep between the 2 days there.
- 5/5
We were made to feel welcome I would absolutely recommend this hotel to friends and family
- 5/5
The hotel was really nice and clean.I found their customer service excellent.But the hotel is about 40 minutes from Atlanta.The location is a disadvantage.The drugstore, other restaurants and eateries are far from walking distance if you dont have a car.You are stuck to eating at their restaurant.The lobby area is very small
- 4/5
Terrible shower and water pressure. It was one of those half shower doors so water is all over the floor. You use several towels a day to clean it up. Water pressure/shower head is also terrible. It just dribbles out. Other than the shower issues, it was a nice hotel
- 5/5
Clean
- 5/5
Awesome breakfast buffet, clean facility and the staff were gracious and professional. Me and my wife had an awesome experience.
- 5/5
Clean, convenient, very nice room, quiet
- 3/5
Remote in the room wasn’t working properly.
- 4/5
Very good
- 1.5/5
did not eat
- 1.5/5
did not eat
- 5/5
We had a great stay. Everyone was pleasant and helpful. Most importantly, everything was clean. Would recommend.
- 5/5
Loved everything about this stay
- 5/5
Great property. Would stay again
- 4/5
Wonderful hotel to stay in.
- 3/5
Breakfast was sub par. Charge more and make it good, or give it away for free.
- 3/5
My toilet overflowed and spilled all over the floor luckily the hotel did act fast but i definitely don’t think this hotel is worth th money rooms are outdated and bathrooms can use a better clean. The breakfast buffet was good at least!
- 4/5
Clean room hotel was clean people was nice
- 5/5
Exceptional
- 5/5
loved it
- 4/5
The lobby was nice . The rooms were a little outdated but clean
- 5/5
the cleanest room i have sleeping and let me tell you I travel a lot.
- 5/5
Very nice property! Loved the indoor pool and hot tub
- 5/5
Everything was great at the hotel.
- 5/5
The rooms were cleaned staff was helpful. Will book here again.
- 3.5/5
Good
- 5/5
Great hotel and so close to EVERYTHING. We were less than a mile to great food, fast food, bank, stores, highway entrances, beautiful parks and only 30-45 minutes from the airport. The hotel itself was clean and the staff was great. The room was nothing spectacular but it was clean and comfortable. The lady in conceirge was very sweet. We also met some great staff at the bar and the front desk. Everyone was so nice. Alpharetta is a beautiful town
- 4/5
The hotel was centrally located, there was a lot of restaurants and shopping.
- 4/5
The hotel was centrally located, there was a lot of restaurants and shopping.
- 3/5
It was ok
- 2.5/5
The room served its purpose The walls were paper thin and you could hear everything going on in the room beside us. The toilet was clogged after we came back from being gone all day and had to call maintenance at 10pm at night and he was inexperienced and was in no rush. My 18 month old grandson was sleepy and so it was getting irritating waiting for this issue to be resolved.
- 2.5/5
The room served its purpose The walls were paper thin and you could hear everything going on in the room beside us. The toilet was clogged after we came back from being gone all day and had to call maintenance at 10pm at night and he was inexperienced and was in no rush. My 18 month old grandson was sleepy and so it was getting irritating waiting for this issue to be resolved.
- 4/5
Very clean room and property. Great amenities! Wonderful stay.
- 3/5
I had a cleaning staff enter my room while I was in it still …yikes
- 5/5
The hotel was so clean and nicely furbished. The bed was comfortable. Everything about this place exceeded our expectations.
- 5/5
Exceptional
- 5/5
The location was ideal - close to the event I was attending, was surrounded by lots of great shopping opportunities and great restaurants and the wweather was perfect. N/A
- 3.5/5
Great location, close to everything. I love that there was room service for breakfast lunch and dinner. Our AC seemed to not be working properly. We had it set on 68 and it never would turn on to cool down. We went back to get a teddy bear that was left in the room, only had been gone for about 30 minutes to an hour and they were cleaning the room and stated they hadn’t seen the teddy bear.
- 5/5
The location was ideal - close to the event I was attending, was surrounded by lots of great shopping opportunities and great restaurants and the wweather was perfect. N/A
- 3.5/5
Great location, close to everything. I love that there was room service for breakfast lunch and dinner. Our AC seemed to not be working properly. We had it set on 68 and it never would turn on to cool down. We went back to get a teddy bear that was left in the room, only had been gone for about 30 minutes to an hour and they were cleaning the room and stated they hadn’t seen the teddy bear.
- 5/5
Overall great experience but rooms need to be renovated.
- 5/5
Clean rooms and nice breakfast
- 1/5
I arrived on Friday and was told that there was an event going on in the hotel and it would be noisy from 9:00-10:00am. Unfortunately, I must have stayed on the floor where most of the people from that event were staying. It was noisy on my floor and I could hear from the connecting door in my room , loud talking and hallway doors slamming till about 12:30 am . Then I would be waking up at 6:00 am by the same noise and commotion. It turned out to be a bad vacation because I did not rest and it was annoying to have so much noise around me. I am very disappointed with this stay. I just reached out to the hotel to file my second complaint . I already spoke to the front desk before checking out. I hope they reach out to me.
- 4/5
Clean rooms, staff super nice
- 5/5
Great staff, comfortable rooms, lovely pool, and amenities.
- 4/5
Lovely
- 5/5
Na
- 5/5
Nice place to stay. Wish they had more kid friendly food options.
- 5/5
Will stay again!
- 5/5
Great stay
- 2/5
Loud guest from a wedding party.
- 5/5
At checkout Sunday at 930 am, we had a new clerk who was absolutely not professional, not friendly, had an attitude as if he didn’t want to be there , I hope the management corrects this so other customers don’t fall victim to his behavior!
- 5/5
Very clean , however needs remodeling and facelift real bad , the lobby is huge and very nice , but the rooms are super small and tight , hopefully they can fix that to match their lobby!
- 5/5
Great
- 4/5
Quiet & calm location. Best bang for your buck ! Enjoyed the hot tub every morning.
- 5/5
Excellent
- 5/5
Thank you for the great service !
- 5/5
Enjoyed my stay at the hotel and found it clean and a nice place to stay. Breakfast was good but a little overpriced and enjoyed a little time at the pool. Will stay here again.
- 5/5
Exceptional
- 4/5
Aside from check-in, no complaints. Rooms are comfortable and pretty soundproof.
- 2.5/5
Nothing special It looks old , carpets , room need renovation .
- 2.5/5
Nothing special It looks old , carpets , room need renovation .
- 4.5/5
I liked everything, especially the front desk person this morning . She was extremely nice That I didn’t stay longer
- 4.5/5
I liked everything, especially the front desk person this morning . She was extremely nice That I didn’t stay longer
- 1/5
We ordered food by the pool using the QR code. It took almost an hour, so I had to pick it up myself despite being charged a delivery fee. While we were eating, a supervisor told me they forgot to collect my incidental deposit. I clearly explained my card was in the room and I would bring it later. He said that was fine. Shortly after, my parents went upstairs and were locked out of the room. My father was still wet and became extremely cold. When my mom went to the front desk, she was told they would not open the room without a credit card. This made no sense. The key worked for hours and suddenly stopped right after I was asked for my card, which strongly suggests it was manually blocked without warning. I had already explained my situation and was clearly not going anywhere. This created a stressful situation where my parents were stuck, my father was unwell, and I could not leave my kids alone. I also felt uncomfortable with how we were treated, as if we might not pay. I work hard, run my own business, and would never behave that way. The next day, I was told an incident report would be made, but the manager was not aware of the full situation and offered only a $50 credit, which felt dismissive. We ended up leaving early. This situation was avoidable and handled poorly.
- 5/5
Nice quiet location with free, convenient self parking. Comfortable for exploring suburbs of Atlanta and surrounding areas with day trips in Georgia. Room was clean and comfortable, staff was helpful and courteous, and amenities were great. We enjoyed our 4 night stay. Thank you so much!
- 5/5
My experience was excellent, the facilities were great and the hotel staff were very friendly and provided excellent service!
- 5/5
Clean room , attentive staff and nice area
- 5/5
Katrina and all of her staff were completely on Q! Professional, kind and had things in great order. The choice of an indoor and outdoor pool is always nice! We also soaked away our stress in the spa. We didn’t want to leave.
- 5/5
Katrina and all of her staff were completely on Q! Professional, kind and had things in great order. The choice of an indoor and outdoor pool is always nice! We also soaked away our stress in the spa. We didn’t want to leave.
- 2/5
Didn’t live up to the way it was advertised. 4 star hotel (vip access) but wifi is 15usd unless you have a Marriot account, when I made one I still got charged and staff didn’t do nothing about it didn’t even look like they cared. Staff aren’t really welcoming and you can find better rooms in any other hotel
- 4/5
Room was clean but there was a hole in two of the ceiling tiles in the closet
- 5/5
From the start, check in with Patience and David, the front desk supervisors were warm and welcoming, well spoken and polished professionals.We settled in with dinner at 19 North. I enjoyed a dish: gourmet grits, gouda and shrimp with tomato and sausage bites... delicios!, My son (26 y/o) had a butterscotch Old Fashioned along with fetuccini alfredo with chicken. The presentation was beautiful, the quality excellent and it was piping hot, served perfectly by Net. Net, our server sparkeled with a glow of kindness and enthusiam... and it was absolutley delicious! Katrina the Director was perfect in her role. We felt as if this hotel staff ran circles around us to make sure our stay was a memorable experience. We relaxed in the pool area and soaked our stress away in the hot tub. We met others traveling who remarked they return to this hotel regularly. 100% this is now our got to in Atlanta! This is a world class experience thanks to all of the amazing people (staff) who keep it up and LOVE helping to insure all guests have a far above average stay. Thank you so much Katrina and staff for helping our vacation memories be the best one could imagine! We will be back!
- 5/5
The staff was excellent and professional even though there was some kind of conference going on and the hotel seemed full
- 5/5
Did not use.
- 1/5
We had to change rooms, twice. They double charged me for the rooms and I was out $1600
- 5/5
Very clean room, wonderful staff, best lemon drop martini at the lobby bar!
- 5/5
Very woodsy and enchanting Hot tub worked sporadically
- 5/5
Very woodsy and enchanting Hot tub worked sporadically
- 3.5/5
Ridiculous prices for drinks.
- 3.5/5
Ridiculous prices for drinks.
- 5/5
Everything was excellent from the room, amenities, and staff.
- 5/5
Everything was excellent from the room, amenities, and staff.
- 5/5
Excellent service, great room, and amazing property! Plus it’s a quiet area and free parking!
- 5/5
Extremely nice and great experience.
- 4/5
Problem ? Be prepared to prove your point..
- 4/5
The location was nice, the heated pool was nice. That only one dryer was working. With all the soccer teams staying there. Mom’s doing laundry last night was a nightmare.
- 5/5
Great clean room, hot tub and pool were working and clean, room service was expensive but really good. Great experience!
- 5/5
Beautiful lobby and clean, comfy, modern rooms
- 3.5/5
The lobby and restaurant area were clean and enjoyable. Getting off the elevator and walking to our room told me that this area needed improvement.: 1. The carpet, doors and walls needed refreshing. 2. I was told that as a Bonvoy member we would have free Netflix, however Netflix wasn't working 3. I have stayed at this Marriott multiple times and I remember the dinner menu and the breakfast bar being better. Tne breakfast bar was good but I remember it being fantastic
- 5/5
I have stayed at this property before. I love the surrounding area. I didn’t like that, I couldn’t get free breakfast.
- 5/5
Very enjoyable
- 2/5
Lacked accommodation, there were two bugs in my room: a ladybug and a roach. Coffee bar hours are limited, hot tub was out of service on 1-2 night the staff was nice but the hotel itself isn't what I would expect from a Marriott
- 3.5/5
Ok hotel nothing special it’s located in a perfect spot but a bit old interior rooms are some what renovated overall it had clean rooms. There was an Indian wedding during our stay and Sunday morning at 830am they started playing drums outside the hotel for over an hour it woke everyone up.
- 3/5
Extremely noisy neighbors at 6 pm. Front desk said they were allowed because it wasn’t during quiet hours!!! Small gym area. There was hardly any room to move around in there. Housekeepers were in the hallway most of the day talking extremely loud the entire time. The trip wasn’t as restful as planned.
- 5/5
Everything was very understandable and very clean and nice
- 5/5
Clean room/bathroom
- 5/5
Well, after sending us to a room that was un clean and then we needed a lesson in running the AC, staff was super courteous and comped our breakfast the next day. Very much appreciated!!
- 3/5
Location They charge my credit card too many times by mistake
- 5/5
Was what we needed for a week. Good breakfasts, nice room. A bit noisy out back but nothing too bad. Great friendly staff.
- 3.5/5
Check in was smooth. Needed shower cap this morning and it took 30 minutes for housekeeping to deliver. The room was very clean but the rooms are in need of an update. Overall I would recommend because the rate was very reasonable and the location is excellent.
- 5/5
Clean room , nothing broken. Did not use restaurant or bar. Pool and hot tub were very clean. Staff were friendly , accommodating and efficient. Overall a very nice stay. Highly recommend.
- 1/5
I had requested Mariott to cancel my booking. I understand that the room was non cancelable, but under circumstances with extreme with not under my control, and I had to cancel my travel plans due to safety. The airlines, car rental all let me cancel the bookings without a penalty, but Marriott did not want to. This was not expected of a hotel chain that i give so much of my business to. Very disappointed.
- 5/5
Everything was wonderful
- 5/5
The hotel is huge and we enjoyed our stay. Josie, the front desk personnel that assisted with check-in was very nice and helpful. The room was clean. We stayed here bc my son has soccer tournament in the area. We'd definitely stay again if we are back in the area. Highly recommended!
- 5/5
Staff really excel at pampering you - Rasaan was professional yet very personable, and provided above and beyond service making us feel valued during our anniversary getaway! David (evening shift) also rushed to assist us with a request and both Rasaan and David had a “can do” service with a smile attitude which endeared us - we will return to this charming getaway!!
- 4/5
Clean room and courteous staff.
- 5/5
Everything was great!
- 3/5
Rooms were okay, but they decioded to wqash the carpet in the hall ways with chem ical wich the order was extremely horrific and caused caughs and eye
- 5/5
Was cleaning, and very good staff
- 1/5
Room was perfect. Facility was perfect. Was way over charged and money still has not hit my account. Random monies was taken out of my account (not deposit or room charge). They put the money in and it came back out not without me paying another bill and 4 charges and recieving 4 nsf fees. And i am a regular (every other weekend for the last few months)
- 5/5
Really nice n comfy indoor pool n nice hot tub
- 5/5
Beautiful room. Clean, quiet and very friendly.
- 5/5
Great location, nice and private. Clean, excellent staff, great amenities!
- 5/5
U
- 5/5
Clean room, good water pressure, great parking, fast internet...only thing breakfast should be included!!
- 5/5
Great service
- 5/5
Yes
- 4/5
I wasn't too happy that the shower was a normal tub/shower combo instead of just a walkin shower. Thats 1 thing i always try to make sure of when booking a hotel.
- 5/5
Very clean and well maintained
- 4/5
Great location and well maintained property. The staff were very friendly and welcoming, and they allowed us both early check-in and late check-out at no additional cost. The room decor needs some updating, and the bed was not very comfortable.
- 5/5
Attractive hotel
- 5/5
Everything was wonderful
- 5/5
Great stay
- 4.5/5
Love the indoor pool and hot tub!
- 5/5
Although we checked in after midnight, the staff was very welcoming. This was a very pleasant experience for us since weve been driving for 10++ hours to get here. The shower couldnt be any more perfect with consistent and clean hot water. Bedding was very comfortable there was a weighted blanket in between the sheets that just tucked you in perfectly and hugged me to sleep. We got up refreshed and ready for breakfast. We were expecting continental but was greeted by amazing smiles from the staff and a great spread of edible items from smoked salmon, to buffet style eggs, grits, bacon, soo many choices. I was able to order orange juice and coffee which the amazing staff once again didnt give me a chance to finish before they brought a refil. Id definitely stay here again on my next trip to visit my friends in Sandy Springs.
- 5/5
I just love this hotel starting the the area, the decor, the staff is always professional, the atmosphere and the rooms are always great. Not sure if I have anything that needs improvement. Keep doing a good job!
- 5/5
Morgan at the front desk was very helpful & personable . We will definitely stay again . Thank you
- 4/5
Room was clean and staff were very friendly.
- 5/5
Great hotel ! Morgan from from desk was very kind & personable. I door pool & hot-tub were appreciated . Would love an outdoor firepit with outdoor TV in the fall .
- 5/5
Very nice hotel and love the restaurant with great breakfast buffett and A la Carte as well. Very attentive staff!
- 5/5
Staff were kind and helpful. Room was clean and I checked in early thankfully. Great experience.
- 5/5
Room was very clean and quiet. Would have liked breakfast included
- 5/5
My stay was awesome, the room was very clean and quiet. Also the bathroom was clean. Would definitely come back.
- 5/5
Clean room, cozy bed and pillows, nice area.
- 4/5
Hotel was clean and in a very accessible area. Would definitely stay again
- 4/5
The property is located in nice area. The lobby is very nice and bar as well. The room was clean and spacious. The black out curtains were great, slept too much. Went to the breakfast area and ordered. Waitress was attentive but once she brought my food she went to her corner and started coughing and hacking up snot and spitting it out several times which was a big appetite turnoff. She should have went somewhere else where guest that are eating didn’t see or hear. Made me question the cleanliness of my food. To be honest it took my appetite away. The price of the food was pretty high for what you get. Aside from that which was a major turnoff the hotel stay was pleasant. They could use a few touch ups but overall good stay.
- 4/5
Pool area was dirty with towels and garbage people left. There was construction on the weekend during the day-so our room was noisy. Room was clean, beds were comfortable.
- 2/5
Upgrading. Wasn’t notified on the website. Noisy and does not meet the expectations of a Marriott.
- 5/5
Every aspect was excellent.
- 2/5
During check out, lady in front desk not friendly and bad attitude.
- 3.5/5
Beds and staff friendly Mold in bath tub; dirty towels were outside room for 24 hours. They were not ours ; next day cleaning cart stayed outside our room????? The danish in restaurant was awful
- 5/5
Room was clean, parking ok, staff friendly, no upgrade was offered.
- 5/5
Clean, well maintained, smells good
- 4/5
Easy checkin and parking
- 2/5
Room was clean and parking was fine. But was very disappointed during the check in process. I reserved and paid for a double bed in advance and only at the time of check in I was informed it was not available and they only had a King bed room. I was told since the reservation was booked through a third party, there is no guarantee for a reservation. No concessions were even offered despite this inconvenience. I think this was very unprofessional on the part of Marriott. They should have at least notified me of a possibility that the room I already paid for was not available. I don't accept the excuse about using a third-party reservation and will likely avoid booking this hotel in the future.
- 4/5
The Starbuck coffee station was not clear. No signage to let guest know it was available. The lunch ordering process was not good. I feel more people was needed to accomplish the 400 plus guest at this conference. It was a slow and disorganized process.
- 4/5
I booked a room with two double beds. They only had a King room available, so one of my party had to sleep on a rollaway bed. Not what I reserved and not what I paid for, as it left the room cramped and uncomfortable. Unhappy with the result, although the staff was professional.
- 5/5
Friendly staff. Great meeting rooms- perfect for large scale conferences.
- 3/5
Decent mariott
- 5/5
Very calm and clean environments
- 5/5
The Hotel management is great. Facilities and check in,check out process is also great.
- 5/5
Na
- 5/5
Beautiful facility, great breakfast options, well lit and large parking lot.
- 3/5
Noise. I fight broke out on my floor.
- 5/5
Well appointed and beautiful rooms. Great indoor/ outdoor pool. Staff was very friendly and professional.
- 5/5
Good stayed closer to everything
- 5/5
Clean and comfortable
- 5/5
We arrived early but they allowed us to check in and even went the extra mile by calling housekeeping to get our upgraded room ready ASAP. We stepped out and waited about 15-20 minutes and then received a phone call that it was ready. I would stay here again in a heartbeat. Everything is clean and tidy, and the staff are wonderful!
- 5/5
Comfortable stay. Close to Ameris Bank Amphitheatre.
- 5/5
Room is clean and cozy, staffs are welcoming.
- 5/5
I love this place, I’ve been here a few times in the past and the staff here is really great
- 4/5
The overall decor is a bit dated but the room was clean and staff very friendly. Breakfast was definitely worth being added.
- 5/5
Loved it!
- 5/5
Great room. Clean, modern. Courteous front desk staff. Restaurant in hotel offering affordable menu with good options for anyone.
- 3/5
Ok
- 5/5
Nice place and area. Conveniently located. Didn't have record of my VIP status. Almost didn't get a voucher, but they did give me one. I didn't get a room upgrade, but I never have received that benefit at any hotel I have booked through Expedia.
- 4/5
The AC was also broken for a short while but they fixed it.
- 4/5
Everything is good
- 5/5
Excellent
- 1/5
Overbooked rooms so was not able to stay at hotel when arriving at night
- 4/5
Bathtub/Shower not convenient when trying to use the bathtub. Refrigerator would not get cold.
- 5/5
Very nice property with all of the amenities.
- 5/5
I loved the indoor & outdoor pool! My children had so much fun as well as the night life for adults !
- 2/5
I was very disappointed with how my stay was interrupted with early morning maintenence. They decided to replace the title in the room below mines drilling and hammering the whole time.
- 2/5
We came for Labor Day weekend to enjoy the pool and hot tub as well as relax and enjoy the area. Shortly after we checked into our room, we heard loud hammering in the room next door on a Saturday afternoon. The same thing happened this morning ( Monday) and woke us up. Housekeeping also came knocking on our door at 8am. We didn’t even get to sleep in on our day off. I really wish they would’ve put us in a room that wasn’t next to construction being done.
- 5/5
N/A
- 1/5
Gross ovrtboom. Nesr lobby riot. Mk confirmed reservations honored. My prepaid nonviy nrmberdhip room.beznt nothinh. Drove 11 hourd. At midnight srnt to a hotel 90min away on a like in the oppositd dirdction of my mimorning meeting tomorrow. Learned samd thing happened last year. Whetrd uis my Expedia refund and vip credit?
- 5/5
The hotel is fabulous. It has an indoor and outdoor pool.
- 5/5
Very nice....restaurant and lounge area were great..also snacks were available as well.
- 5/5
We enjoyed our weekend here. It is a beautiful hotel. The staff was very nice and helpful. My child loved the pools and hot tub. Would most definitely stay here again!
- 1/5
The entire building smells like chlorine. Front desk stay didn’t introduce themself, mumbled, not rude but not pleasant
- 3/5
This place was very nice appearance wise, but the was banging on the TILE BATHROOM floors on the floor above us. We checked in early around 2, and that’s when we first heard the banging.. i called the front desk to ask about this around four and they said they “should be finished soon… called around 7 as it persisted, was told the same response… at 9 pm I went BACK to the front desk because they were STILL banging on the floor, directly above us. Again I was told they should be done and they would go check….. around 7-8 am, the banging resumed…. Already… and this continued our ENTIRE Stay.. then this morning upon going down to the breakfast area my mom was stopped and told she couldn’t get anything because breakfast started at $22. She came back upstairs embarrassed, and when I went back down to the front desk they did tell me items could be purchase ala carte, so I’m not sure why she was treated that way. Paid over $100 to get no sleep so this unfortunately was a disappointing stay..
- 5/5
I've always loved this hotel. An update to the rooms would be nice but it's still one of my favorites.
- 3/5
I was not informed prior to booking that the hotel was undergoing significant construction. The noise, dust, and blocked amenities during my stay were disruptive and diminished the overall experience. This should have been clearly communicated in advance so guests could make an informed decision. In addition, my interaction with front desk staff member Sasha Ellis was extremely disappointing. She was curt, unhelpful, and at times openly unfriendly, which made the check-in process unnecessarily unpleasant. Guests should be greeted with professionalism and courtesy, and this was not my experience.
- 4/5
The property had signs posted that there would be workers replacing tile in rooms from 8:00 - 5:00 each day. We arrived at 4:00, and the sound from the tile saw and banging was obviously loud. However, when 5:00 came, the sound didn't stop. In fact, despite repeated calls to the front desk, the tile workers continued banging and sawing until we finally left at 7:15 pm. The staff was apologetic, but the noise was beyond annoying.
- 5/5
Great place to stay. Plenty of amenities.
- 5/5
What i liked most was the staff at the hotel. Everyone was smiling and went out of their way to help fulfill all your requests and needs. Zack and all the staff at the restaurant and Starbucks were helpful and friendly and were always smiling. The front dest staff were also very friendly and helpful whenever we asked for anything. The only negative was no fan in the bathroom when taking a shower.
- 5/5
Food options limited.
- 5/5
Beautiful hotel, always super busy.
- 5/5
Very nice place to stay
- 5/5
My room was clean very nice. Bed was comfortable. Very nice bathroom.
- 4/5
Great location. Older property but good one.
- 5/5
Nice location Only issue is I was put in the wrong room initially
- 4/5
All good
- 5/5
Great Room Nice Samsung big screen Spa and pool refreshing been there before will come again
- 3/5
Property was beautiful with friendly staff.
- 5/5
Overall, my stay was memorable. I will stay there again
- 5/5
It was a excellent stay
- 5/5
My family and I enjoyed our stay. The only complaint was the shower. It was unusually loud. Other than that the hotel was perfect. Great, friendly employees too! We will be back! Highly recommend.
- 1/5
The manager, Morgan, gave my room away. She and her assistant offered nothing to help except offer to call another hotel which she later admitted didn't have rooms available. She also repeatedly stated she was not obligated to honor 3rd party reservations. That reservation is the last time I use Hotels.com. They were also no help.
- 5/5
I really like the convenience When I’m in that area I probably do what I always stay there.
- 4/5
I always stay at this hotel during my time in Alpharetta.
- 4/5
Good hotel
- 4/5
Bar has large selection, great staff
- 3/5
The staff was ok. They werent particularly nice or smiled they just did their jobs. One housekeeping lady almost snarled at me when i aksed to trade her my dirty towels for clean ones since i wasnt leaving soon. The pool area could use some care because the walla were peeling and there was rust all over the place. Its a nice area with plenty of options around if you dont want to spend all your time at the hotel restaurant which doeant have a lot of optionsfor a week stay. Breakfast isnt included either but it looked nice.
- 5/5
Loved the stay💪💪
- 5/5
it was amazing
- 5/5
Very nice motel
- 5/5
Only complaint I had is the pool area where the kids in the pool were throwing stuff
- 4/5
This is my second time at this hotel within 2 yrs. Service is great, but something got me annoyed this time is when calling the operator for a request and no one answrs. This happened twice in span of 2 days
- 5/5
Nice facility great staff
- 4/5
I didn’t like that there are no safes in the room…
- 5/5
Did not like the lack of parking because of the one day body building contest and the people made for a very crowded lobby all day.
- 3/5
This hotel was the noisiest one I’ve ever stayed in! Paper then walls and doors! Suggest putting adults only on top floor! Will not be back!
- 5/5
Beautiful building, bed was excellent, rooms was spacious.
- 5/5
All staff has been professional and helpful. Will visit property again in the near future.
- 3/5
No exhaust, door not big enough in the shower.
- 5/5
Great
- 5/5
Great property in a great location. The food was great and the kids loved the indoor and outdoor pool. The check-in process with Kelvin was seamless. Rooms were clean and comfortable.
- 5/5
It was one of the best places that I’ve stayed clean and accessible
- 5/5
Breakfast was very good. Customer service was Awesome. We were so impressed that we signed up with Marriott Bonvoy.
- 5/5
Nice hotel
- 5/5
No problems at all.
- 5/5
Great
- 5/5
The property is really clean, the 19 North Restaurant has great Blueberry BBQ Wings. The beds are un-inhabitable (the new ones they just changed). The service staff was really friendly and we overall enjoyed our stay.
- 5/5
It was absolutely amazing! Extremely accommodating wonderful staff and very clean! Laundry room was clean and very beneficial. Pools and hot tub were clean spacious and wonderful for my family! I will be highly recommending your hotel!
- 5/5
This property is clean, well-decorated, and spacious. We enjoyed our stay immensely.
- 5/5
Close proximity to restaurants and shopping. Staff was professional and made stay flawless. The lobby area spacious for meet and greet family and friends.
- 5/5
Every thing about the hotel was nice. My room was clean, the pool was clean and lots of parking spaces. Five minutes from shopping areas and a great cigar lounge near by if you like cigars ( cutters cigars and spirits) live jazz band on Fridays and Saturdays )
- 5/5
The staff was incredible. I came to visit friends after moving away and we had the most amazing weekend. They brought us a rollaway bed so we could all 3 sleep the same room and kept us stocked with waters after our nights out in Atlanta. We enjoyed drinks and appetizers at the bar and had a great time hanging late night in the indoor pool on a rainy night! 5/5 will stay here again
- 5/5
Had an incident at 5 am where guest in next room blasted their tv. Called front desk who immediately called & told them to turn down which they didn’t. Made second call & front desk sent security to their room immediately & told them to turn down which they did. Had peaceful sleep next 2 nights. Would be nice to have room cleaned . Overall nice stay & delicious breakfast.
- 1/5
Bought the room thinking breakfast is included. Had to pay an extra $50 for breakfast with our stay.
- 1/5
We told the night Auditor Kelvin, who said he would let the manager Katrina Earle the Front Desk Director know. We booked with this hotel specifically for the pool, and jacuzzi due to ongoing rehab, and physical therapy my wife is receiving. She is a Cancer Survivor. And this was very disappointing. Katrina Earle never contacted us, during or after our stay to make amends; and we were there for two nights. Poor customer service overall.
- 4/5
I visited during spring break and there were a lot of children running through the halls. The hot tub and pool had way too much chlorine in it and was very nasty.
- 5/5
Staff were so friendly! Place is nice but did lack a refrigerator in the room and a bathroom vent
- 5/5
Everything was great and enjoyable the breakfast bar is excellent.
- 2/5
Internet connectivity was poor and mobile network was weak. impacted business meetings.
- 5/5
And of course I’m a fan of the indoor pool and hot tub.
- 4/5
Great experience overall!
- 5/5
Looking forward to staying again
- 5/5
Hotel was excellent.
- 5/5
It had a nice friendly atmosphere.
- 5/5
Nice weekend stay
- 5/5
The hotel amenities are slightly dated, but their staff more than makes up for it. Thanks for being a great host!
- 5/5
Was here for a wedding. The bar is fantastic . The staff is prompt and helpful. I was a little disappointed with having to pay for very poor to non-existent internet service. I could not even connect the 2nd day after being charged for 2 internet services. I didn’t fuss about it at the time or I am certain the staff would have taken it off my bill. I think the issue is more of a corporate Marriott issue to solve . This particular Marriott was recommended to us by the bride and groom and we are happy we followed their recommendation.
- 5/5
My family loved the pool & hot tube. Front desk service was amazing. Nice restaurant & bar area.We will definitely book again.