La Quinta Inn & Suites by Wyndham Houston Baytown East

Everything was great Ac is room did not cool to well at all

The elevator door kept getting stuck

Fair enough, UT not so impressed

The windows did not keep the sound of traffic out at all and being next to i10. The noise from the road amwas an all night thing.

It smells the stairs the hallways

Staff was polite and helpful. Breakfast was good and clean. Rooms were clean and everything was well maintained.

Nothing. We have always stayed at La Quinta and have always had clean rooms and good service. This time was the total opposite. To start off with our room was dated smelled horrible and had dried blood stains on the pull out bed and sofa, dident feel comfortable or safe and it was the "Best room they had." Service was horrible, very rude and pool was closed without reason for the whole spring break weekend. For "Maintenance".

Evriting good

The room was good. Bed was comfy. The only bad thing was the breakfast could of had a better variety.

Exceptional

Exceptional

It was easy to access and very friendly

But there was a little humid smell, and noticed some water on floor ( or possibly dog pee) that was not either cleaned up or dried up after we came and went.

Very good

Super clean hotel. Next to everything and still quiet place. My go to place in baytown to stay

Good location and convenient.

Weather was great… hotel was clean room was clean just didn’t like the shaky elevator lol staff was great they need informational booklets in the lobby area for travelers.

Good

Nice and clean Breakfast didn’t have eggs, bacon or sausage

Veteran parking space too tight for a work truck

Nice and clean Breakfast didn’t have eggs, bacon or sausage

Exceptional

Very neat and clean, staff was very helpful and polite Cleanness

Very neat and clean, staff was very helpful and polite Cleanness

Very good

Clean room, nice outdoor pool.

Quite Well kept

Staff were really friendly and helpful. Breakfast was great and the location was perfect because it was surrounded by other businesses so I didn't have to drive far for anything. The elevator was missing buttons and it sounded like at any moment it would give out. While the hotel is pet friendly I overheard someone on staff say they didn't know that many dogs were staying there which was disturb because I literally saw dogs my whole stay. And the carpet smells like model, both in the rooms and stairwell.

Quite Well kept

Good

We’ve stayed here many times and always come back. I use a CPAP machine and always have to bring an extension cord because there are NO electrical outlets anywhere near the beds. The man checking us in was polite and nice. But he was training a young woman who looked sullen and unpleasant. Hope she doesn’t check me in next time!

Not good

Great place

It was good for a one night stop over

114 had a hideous smell as if the room was super damped. I will not be returning back and will be using other hotels that are near by that do not have this issue.

The room was very nice. The staff was Awesome! I am used to a hot breakfast to start my day and the only thing that was hot was pancakes. I like eggs,etc. I also looked forward to sitting around the pool in the late evenings but it was not avaliable so there was no where to sit outside except at the front on a bench.

Couple roaches around the sink, had to smash one. Friendly staff.

room keys didn’t work half the time,night shift manager was very lazy!

Close to highways

Everything was awesome!

Good vibes nice ppl clean environment

The only thing I didn't like was that I had a second pending charge on my account of $200+, luckily I didn't get charged for that 2nd amount but when I spoke to the staff, nobody knew what that amount was for. I would just say, if you rent here, keep an eye on your bank account to make sure that you do not get charged double.

Breakfast didn’t have very many options. Waffles were good, but cold boiled eggs, bread/toast, yogurt and muffins. No meat, no bagels, and I know it doesn’t have to be extravagant but some kind of meat would have been nice or even warm scrambled eggs. We wanted to use the pool we only booked the room because it said they had a pool. But it was out of service when we got there and she was super nice and said we could still cancel and since we wanted the pool, but it was too late every where was booked full or way out of price range. We booked two month in advance for this and were extremely disappointed. The staff was nice, but if their pool is down they should have that turned off as something we can use. I have paid the same price for big breakfasts, weight room and pool. And no the pool didn’t just happen to go down. It wasn’t up for the season yet. They said they are trying though.

Breakfast was minimal. Coffee was terrible room smelled like it needed the ac to be cleaned and water damage in bathroom ceiling attributing to that smell. Staff was extremely pleasant. Hallways smelled like animals were peeing in them.

Great place and staff were all very nice!

The room smelled and the bed was very uncomfortable it was sunken in the middle and the tub was dirty. I wouldn’t stay there again

No eating breakfast in your rooms but you can order pizza in your room! Kids No sitting on or looking out of your windows or they will panic and threaten to call police on you and also ban you from the hotel! The owners are not American and very strict they’re not very children friendly here very rude when it comes to children here or wanting to eat breakfast inside your room that you paid for !

Body soap bar is terrible, leaves your skin feeling plainly dry. Odd water smell.

Extremely friendly staff, decent breakfast and decent rooms. Hotel is a bit out dated but the rooms were good for a few night stay. Weird smells in the hallways and was very hot. Would stay here again if needed.

Unfortunately, they had bed bugs and/or a tick in the bed and I ended up getting bit all over my arm and face after I slept. On one side of the bed I had the top corner smelt of something I could only assume to be cat pee. They did offer me a full refund with barely any questions asked.

Okay stay but not the best, room were pretty run down

Room was dirty and smelt bad throughout the property, especially in the room. Had to leave the window open to tolerate the horrid smell.

It was ok

Awesome!

Clean room friendly staff

Staff was amazing!

Lovely staff, clean updated rooms, comfortable bed. For the price this was better then expected.

The rest: the guest hallways on our floor (4th) stunk like weed and I don't know what. When we got in our room, the floor was damp and tje fam was going full blast. The room had a weird smell. We got in with our 2 young children at 11p and had to get up earlier so we decided to "tough it out" and hope whatever was going on would.resolve itself. In the morning, still damp. Still funky. We went to our event and got back around 8. Same condition so my husband saw a hotel attendant in the hallway and explained. The attendant said we must have got a "humid room" and that he would bring a dehumidifer...unbelievable. We weighed our options. I tried to find other hotels in the area but with the event in town and late notice, it was difficult. We are considering if we want to escalate this issue as whether a consumer is paying $10 or $100, they deserve a healthy situation. Not a room that is probably growing mold. If they were shampooing the carpet, they shouldn't have rented the room. And if not, something really wrong is going on that they need to fix asap. Not acceptable. Don't stay here.

Terrible hotel. Dirty. Not sure how they get away saying they provide a breakfast. Not worth 20.00 a night

All great

4th floor under construction and strong smells of products, smoke and old food. Beds in hallways, dirty hallways, stained furniture, and no other rooms available.

I booked La Quinta, because after the stay in El Paso I thought we were going to have a good experience, but never mind, this hotel is not at the same level, our room had dirty sheets, a big black spot on my fitted not fitting sheet, had to sleep on the top covers, the hallway walls were all beat up, and the elevator was missing the inside button to open the door, I do not know how legal is that, the two bedrooms next to me were kept open, kind of creepy I must say, and the highway noise was unbearable, we thought the windows were open when we first walked in. Sorry but I do not know if I will be brave enough to book another La Quinta, if they do not keep the hotels at the same level

Great service! The room was clean. The hotel smelled dated.

First the location was sketchy and hard to access. I was there for an emergency surgery for my dad and i live far away. Upon arrival i was greeted with a wretched smell and even more wretched fron desk person. My drivers license was exlired but i had my old license and my new oaoer license

The room was super small. Bathroom floor has a

Did the job and staff was helpful.

Tiny fitness room, room was wet, bed was HARD

Staff was very courteous & room was clean. No issues here. We ill be staying here again.

Staff was friendly. But the hotel is really shabby.

The staff was helpful and pleasant. The room was clean although the bathroom could have been better. The breakfast was mediocre. Hard boiled eggs, waffles, packaged muffins, yogurt and cereal. No tea bags. No vending machines Nice location near highway and restaurants.

Clean room. Friendly staff

Es mi segunda vez en la instalación, el servicio es bueno, hay buena higiene y es muy tranquilo.

The workers was nice and helpful the cleaning crew was so sweet nice place to stay

Im always traveling for work and stay at a lot of hotels and this one is very clean, comfortable and the people at the desk are very nice! I have had zero issues every time I stay

The hallways smelled like dogs. The breakfast options was easily the worst I’ve ever experienced.

Staff was courteous and the room was clean.

Management was horrible and your clerk Nicole needs to be fired. They lied and ran the wrong card 3 times and not the right one that I gave them. Stated they attempted but they never did because I would have gotten a notification. Money was there because when I returned from work when they scanned the physical card it went through. They then said we had to check out the next day and we were planning on being there till our apartment was ready. I will not recommend this establishment to anyone

Everything was awesome and lady at front desk was very helpful and very nice

Told them before i left to work I was extending and I’ll do a reservation online which I did and they tried running the wrong card 3 times and not the right card so therefore kicked us out of the room even though I went and paid them with the same card in person they said supposedly declined which I would have gotten notice if it had been declined they ran my other card 3 times because I have proof of it. Manger was very rude and so was the clerk Nancy. Will not encourage anyone to stay there ever

The hotel has a smelly odor.

Room was fine. Smelled just a bit when I walked in. Like fried shrimp but at least it wasn’t an overpowering cleaning fluid smell. Staff very nice. Even though I was in the last room at the very end of the long hall the early morning traffic sounds were so loud. Maybe get sound-light blocking curtains on the windows.

Clean room, staff provided good service.

Great staff

Clean

Good

Clean rooms .. and nice and sweet front desk ladies. But I feel yall should give discounts on people who work at the plants thwre

Not that good as per expectation. Room was smelling and room was small too.

Excellent cleanliness, great front desk staff, great shower and air conditioner...would def stay there again! Oh and bed was comfy too

Yes

The elevator needed repairs. It made us feel unsafe. The breakfast was not similar to other La Quinta hotels. The coffee was cold during the breakfast and the breakfast items were limited compared to other branches of this brand. The bathroom was also so small.

Bed is not queen bed is more of a twin bed also bathroom is way to small n tv not working

The AC in my room constantly made a loud piercing noise. I didn’t sleep much at all.

Everything was amazing from the wonderful service given by the young lady at check in. Don't mind any negative reviews! This hotel is clean and the service is great! The was the best stop I could have made off the 10 while traveling with family. Price was the best and so was the service. My daughters and I were blessed to receive a family suite, we had so much space and slept so well! It was also very quite and peaceful! The only thing I didn't give 5 stars on hear nothing to do with the staff, environment nor cleanliness it was just the breakfast. The breakfast is a corporate thing as this is what they offer at all hotels. Cereal, bread, eggs and waffles. The breakfast area was clean, neat and the staff continued to wipe as stations were used. I did not have interaction with the morning desk staff but the ladies in the dining area were pleasant and again the night desk clerk was amazing! I can't stress that enough, her attitude was welcoming, kind, cheerful, patient and ready to fix any issues or concerns! She literally should be the standard of all hospitality agents! Thank you all for an amazing stay! Me and my girls enjoyed and appreciated everything!

Trash breakfast everything else is okay

Nice place clean great parking

Perfect

Very nice staff

Hotel needs an upgrade! Shower rust beds small sink in small!

Not clean , smell moldy. 1 key doesn’t work.

Nice quality affordable rates

Front desk staff was excellent

Courteous staff, clean room. Bed was not very comfortable at all.

Very nice

Yes

Great location, however, a bit noisy due to the weekly guest.

Nice room

Tv did not work. WIFI was not good at all!

The room was dirty

great place!

Clean and nicely decorated room. It has a compact refrigerator with a freezer, microwave oven and coffee maker.

The service was good the desk lady was very friendly. Breakfast was good

The room was clean just the beds were not very comfortable, like they needed to up grade to new mattress. Staff was friendly and welcoming.

Amazing

Great service

Front desk clerk was great

Yes

I love that I'm able to exercise during my stay.

The one critique we have is that the room smelled damp and dank. It had a strong odor, which was a bit all consuming. There seems to be a high level of humidity in the rooms, and the a/c doesn't seem to dry it out. But other than that, the bed was comfy, sheets were clean and the room seemed pretty clean. The breakfast was pretty sparse, no hot elements. But, we were just there to crash for the night.

The place was very clean. Our room had smell but I smell everything. We had a lot of highway noise.

The whole time we were their ac didn’t work well and it barely got cool. The bed was hard for me but my husband liked it like that. Their was some areas you saw stains or something on the walls, not cleaned properly. The breakfast wasn’t great but I guess well enough to at least have something in your stomach. Their is good restaurants and walgreens near by, dutch bros across the freeway. The elevator and hallways were hot as well.

Very clean and comfortable beds. I expect a full breakfast, but instead, I get waffles, boiled eggs, and cold coffee

There was an animal in the bed with me. I don’t know what it was but it scared the living fire out me. I slept in the chair for the rest of the morning.

HORRIBLE EXPERIENCE AND HORRIBLE SERVICE!!

Good

Very easy

3 mins from Buccee’s

Employees are very nice easy check in and out. Very helpful when needing to get a few items that you forgot like plates and forks at request. The only thing I can say it's by I-10 so a little noisy

Quiet and safe

Room was filthy and staff RUDE

Nice facility

Upon my arrival i I was greeted by a pleasant smile and welcomed like family.

A great location in close proximity to Houston and surrounding areas for a great stay. The staff is always professional, friendly and eager to assist. My favorite place to lodge. Welcome home Laquinta Baytown.

The staff were so sweet and kind!

A great place to stop on a long day’s journey.

Lobby was a little warm. Hall way was a little uncomfortable. Room was nice and cool. I like the size of the one bedroom suite. Everything I need in it to be very comfortable.

Elevator was dirty, someone’s dog peed in the elevator. Bathroom wasn’t too clean the water, made my skin so dry and broke me out, and the rooms have a stale smell to them. Very disappointing, the customer service was atleast okay.

The room was very clean, the bed was sooo comfortable and the pool was very relaxing after a day in the heat.

This hotel is our go to and always does us well when visiting town. No complaints

This hotel is always our go to when visiting Baytown. Decent service for a decent price. Cant complain about the rooms except the room was a little hot. The AC worked but didn’t seem to cool the room very efficiently. Breakfast is basic but good. Never have any problems here and it’s generally very quiet. Area feels safe as well.

We drove a short distance to eat and room and beds were very comfortable

Common areas reeked of stale smoke. Everything felt dingy and dirty. Breakfast was sub par at best

All good service and property

AC wasn’t working except in the lobby area. Horrible stay.

N/A

Was ok

Great location and staff.

Easy parking

Great staff, okay hotel, a little smelly, but could not get past the noise of the interstate freeway. Sounded like it was coming right through the room.

Staff was friendly and helpful!

I booked a room with a king size bed suite with a twin and got a pull out old sofa, right next to the king bed.

The bed was awesome and i loved the blankets! And the desk clerk was very polite and sweet!

These two facts made me seriously doubt the cleanliness of the hotels in whole. Over 20 of my team travel for work and I will definitely be letting my coworker know beware of La Quinta motels. I don't consider la Quinta a hotel. After this I consider them a motel of very low quality

I always enjoy my stay with LaQuinta Baytown it has courteous staff, clean facility and convenient to all my needs.

Small bathroom with rusty door hinges

This hotel was clean with friendly staff! It was a quick check in with easy parking. Literally nothing to complain about. I would mention the breakfast provided is limited options but nothing too worrisome with all the surrounding breakfast restaurants.

It was very nice and staff was very nice.!

It was a very nice hotel, we actually stay there every time we're in that area. Staff is very friendly and knowledgeable and there is a good breakfast served daily.

Great place!

The room was clean and the staff was friendly. They don't clean the room every day and don't bring clean towels unless you ask for them, you also have to take out your own trash. We were on the 3rd floor and the only elevator stopped working so we had to use the stairs. Also the pool was not very clean when we got there so we only used it once.

Great location

Thin wall establishment. Can literally hear all of the sounds from outside. Staff at front desk is always helpful and friendly. The area as a whole is not the safest but that’s not the hotels fault. I’ve stayed here multiple times and will continue to stay bc it’s affordable. Note: this isn’t a complaint only a review

Nice

The room was nice and roomy, and the clientel was safe. The receptionist was nice, and the batchroom and towels was clean. The breakfast was very limited. Fitness room was just a bike and running mill.

Beautiful, clean, staff genuinely friendly !! I would stay again and I recommend you stay as well.

It’s ok for just sleeping. You can tell it’s an older hotel with just the new branding added to it.

La Quinta was a nice to stay very clean. Workers are nice and everything like restaurants and convenience stores or right down the street.

Service and clean, good smelling rooms and towels

We stayed in Laquinta this week. The room smelled musty, and honestly was disappointed overall with our stayed. The elevator was sketchy, outdated room, facility. Needs a major updated. Honestly you get what you pay for and learned my lesson for our next trip. Wyndham group very disappointing. Breakfast was not good. I got coffee one day and was cold. I don’t recommend, or will stay in this place again.

Enjoyed the stay decided to stay another night.

I loved the room and price. Very friendly staff.

Very clean and comfortable

There was so much noise around 11pm also the hallway was really hot and it smelled back including our room

I frequently stay at this location and service is always good, especially the front desk staff. I have noticed that people who reside there with children should be courteous of other residents. There are times when the running and playing can be disturbing. I also think all bathrooms should come with adult size toilets. Thank you for your concern.

It was good

It was great and very clean

Nice place to stay

I love it me and my 2 kids love it and the room was super clean and perfect

No complaints. Clean room, friendly staff

We only stayed to sleep because of the long drive, my family was tired driving back from Orlando. Wouldn’t stay here again the room was dirty, the hall way and elevator was hot no ac definitely outdated.

Phone didn’t work. Air did not work dirty pool. Bed was comfortable. Waffles only, mainly to go items.

Everything was good, the front desk was friendly and sweet!

As usual La Quinta offers minimum guarantee services. Reasonable prices.

Great with the dogs

I chose this hotel based on its high ratings, but unfortunately, my experience was far from what I expected. Upon arrival, I was shocked by the overall condition of the property. The hotel is noticeably outdated and lacked cleanliness — there was a strong musty, humid odor throughout, and the bathroom had an unpleasant smell, similar to urine. The room was poorly lit, which added to the uncomfortable atmosphere. Additionally, the Wi-Fi was not working during my stay. I was repeatedly told it was being fixed, but I was never informed about the issue beforehand. Overall, it was a very disappointing experience. Will not stay again

The service was great but the mattress was too soft

The property was clean the price was well worth the stay was at the hotel. The staff was amazing. They cared about your needs and thoughts was very friendly

Good rooms and breakfast. But smell pot smoking.

El aire no estaba funcionando bien, se sentía mucha ruido de la carretera. La 1ra vez sí la pasamos bien, por éso nuestro regreso pero esta vez no.

N/A

All good, just some noise from the highway which is really close.

Excelente servicio y ubicación

Stay was great, except for one thing. Not sure, but maybe the window in room 223 needs to be changed. The noise from the interstate was kind of loud, but we made do. Would have given 5 stars if the room was just a tad quieter. Overall, was a superb stay and would definitely stay here again.

Very nice clean place would recommend

The room smelled a bit moldy but over

Stay was great; quiet and safe. I stayed by myself as my husband was in the hospital nearby.

Not likely to come here again.

We were out most of the days we were there but one thing we didn't like was not being able to take the breakfast away from the lobby area. Not sure if the reason but thought that was weird

I felt comfortable with the treatment that my family and I received.

Our stay was very comfortable the room was clean and smelt really good. The staff was helpful and always readily available to help.

It was fine

Bed mattress was in worn and not comfortable.

Very clean and friendly staff

Quiet and clean. Comfortable beds.

I talked to manager

I enjoyed my stay. The only thing that I didn’t like was the way the bathroom wasn’t clean, there was urine all over the toilet.

Elevator wasting working. La hotel and the rooms had an odd smell.

Nice, clean facility. Close to restaurants. Check in was easy but early online checking was useless. Clerk still had to see ID and credit card even though picture ID was photographed and cc info was given.

Great place to stay

Overall it was pretty good. There was a really musty smell to the room. Not sure I would stay again because of that.

Old property

Customer service was great and the hotel was very clean. Comfy beds

As a frequent quest, it is very refreshing to be greeted by name when I arrive. The front desk staff is amazing

I checked in on April 2nd and as soon as I walked in my room I was greeted with the smell of dog urine and chemicals. I stayed in the room for about 15 minutes and I started to get a headache. I figured maybe food would help so as I was leaving the hotel to get some food, I asked the sweet guy at the front desk if all the rooms smelled like this and he told me “no” but he was sweet enough to put me in another room. I go to grab my stuff out of my room to bring to my new room and my ankles start to itch….i sit down to look at my ankles and I had flea bites on my ankles. Through out the hotel the carpet has a very overwhelming smell to it and I don’t think it’s physically healthy to stay here especially if you’re breathing in chemicals and getting bitten by fleas. I want to remind everyone that the staff is not the problem here, it’s the building and they all deserve raises because despite the problems this place has they all still have smiles on their faces.