La Quinta Inn by Wyndham Bend

Got into our room and the comforter was dirty and had stains on it. The walls are super thin and heard everything. Bathtub looked like it was pieced together and the shower curtain was to small and water got all over the ground.

We stayed here because it appeared to be the only hotel in the area that accepts cats. So please, unless you’re traveling with a feline, be sure to avoid this establishment! Oh, and it was expensive to boot!

Room was clean and breakfast was good. Property is a bit run down and could use a refresher.

There was no body soap in the shower and there were crumbs all over the desk chair.

Staff was nice. Noisy refrigerator, thin walls. You can hear your neighbors. Comfortable bed.

Clean room Comfortable bed wifi didn't work pool closed good breakfast

There was hair in the bathtub when I arrived so I was worried about how much was cleaned prior.

Staff was really nice and the breakfast was great.

No elevators should be made clear. For guests in their 70s, it is very difficult to carry luggage up and down stairs not to mention the safety hazard it creates. Staff was friendly but room had chipped paint everywhere and didn’t smell good.

Noisy neighbors above, coffee maker in room did not work, king bed with no king pillows,

Had problems with my room and when let workers know, nothing was done. Very discouraging.

Pool not in service

This property was supposedly recently 'updated', but the couch/hide a bed in the room was very worn and uncomfortable to even sit on. The mattress was also worn so much you could see the indentations on the mattress where people normally sleep even with the bedspread on. You couldn't adjust the shower head spray at all. The AC in the room was OK once we found you needed to control it at the unit. There was a thermostat in the room but apparently not connected. Won't be staying there again.

Clean room, but the adjoining doors were open when I returned to my room after grocery shopping.

The room was clean and the staff were friendly. BUT ... I thought the hotel was closed and abandoned when we first drove up because it doesn't look like anyone has ever pulled a weed or done any maintenance to the exterior. The room was in need of repairs in several areas and the bed was just adequate. Not that we planned to use it, but the pool was shut down. My husband ventured down for the breakfast only the first morning and quickly returned because he said what was there didn't look edible and most of the areas weren't set up with food. It was very, very expensive for what it was but it was a place to sleep and that's all we needed. Thank God I felt the room was clean and trusted that or we wouldn't have stayed. Someone desperately needs to come overhaul this property and spruce things up.

It was fine, but nothing special. Definitely dated, even though it appears maybe some recent paint. Curtains were yellowed, there was hair still in the tub and the shower curtain wasnt long enough to stay in the tub. Towels were terrible and bed had big sagging indentations. There was no water in the pool, even though we didnt intend on using it. For the cost of the room, I would have expected a nicer place. Only interacted with the check-in desk, but he was nice and welcoming and checkin was quick and easy. Overall, it was fine but not great.

Meh.

"Stairs only" is listed under accommodations on Expedia listing -- not under general property characteristics. If older, but you don't need special accommodation, you may not review the accommodation stmt. But you still may not be able to take a suitcase up a flight of stairs safely. Was I cranky due to the 9-hr drive or was the clerk a little smug when she asked me if I still wanted the room (at 7:30 pm far from home and destination)? Likely both. Someone said they would help with the suitcases, but were long coming -- hotel seemed minimally staffed (our luggage was next to an unlocked, unwatched outer door which was concerning). TV didn't work; got new controller battery; still didn't work; used TV manual buttons, but channel selector didn't work. Plumbing next door woke us when used. Well-used room (frayed furniture, chipped paint, not cleanest area rug; room phone static impossible). Received text welcoming me to Wyndham club saying I signed up (I did not, and the "unsubscribe" took me to a nonworking page). Breakfast was typical but no decaf, no lactose free, little gluten-free (scrambled eggs, yogurt, orange, spicy-hot sausages), hot water less than lukewarm. Pre-check-in required inline ID upload (stopped at that point); they could easily check this on arrival which is preferable for customer privacy/security.

The staff were friendly, and helpful continental breakfast was good, we were bummed the pool is was out of commission.

Most impressive, comfortable felt welcoming. Good breakfast selections

Friendly staff

Pool was closed

Overall, I had a pleasant experience at this hotel. The room was very nice and the receptionist was great. While I enjoyed my stay at the hotel, I was disappointed that the pool and hot tub were not available during my stay and the breakfast area was okay. Furthermore, my sink head was missing in my room. The hotel is located in a very pleasant neighborhood, and I would certainly recommend it to others.

Staff was kind. Our room was clean and comfortable

Hallways smelled, damp and musty. Dark, insufficient lighting, noise from upstairs rooms make it impossible to rest below. Will not stay here again.

Breakfast was ok- didn’t have regular sugar.

Older motel but well kept. Room was good size

Just about everything has gone down hill with this hotel. Very sad. No remote in room. Fire alarms went off for hours and the front desk didnt know what to do. Which is apart of the job I thought.

Over all I was disappointed.

I like renting rooms with this hotel because it has an indoor pool and indoor hot tub. I was a little disappointed because they were nonworking order during my last stay

I was very disappointed that the pool/ hot tub was closed. The room was small, no elevator, showerhead was very dated and unpleasant, not enough towels, location somewhat difficult to find, fire alarm went off 3+ times in the middle of the night!!

Location was perfect Was put on second floor No elevators

Desk clerk pleasant! Breakfast was good!

Provided a good bed and bathroom.

The easy chair in the room was comfortable but the fabric was frayed. Minor detail but programming on television was very basic and no instructions on the use of the two remotes or channel guide. The planting beds were weed infested and hadn’t been attended to for sometime. It’s like the owner does the minimum amount of maintenance to keep the place clean and comfortable.

No stopper for the tub. No hair dryer. The staff had to scavenge other room for them. Mold on shower walls and ceiling.

Location No elevator for handicap.

Clean room, nice and quiet, plenty of privacy.

Establish very helpful the room was clean everything worked good.

Great location. Staff is helpful. Enjoyed the property

Clean, safe, decent place to sleep. The outside needs some help, litter abounds, trash cans askew, grounds looks a bit uncared for.

Çx̌xx̌xxxx̌xxxxx̌xxxxxx̌x̌xx̌xxx̌xxxxxxxxxxx̌x̌x̌xx̌x̌x̌x xx̌

There was a lot of noise between rooms. Our room had several things that should have been fixed before they rented the room

The room is on the small side, but I was traveling solo so I didn't need much space.

We had a pleasant experience.

We had a basement room, so it was Perfect when you are just passing through. Clean and safe.

No pool! We have stayed here many times because we liked the pool. No notice the pool was closed! Very disappointed!

Found out shower did not work right before checking out.

We've stayed here numerous times & it comfortable, clean & convenient. Breakfast is good but would be nice if switched up sometimes such as bacon instead of just sausage.

Meager breakfast. Had to change rooms because first one had no hot water. We were on the third floor and no elevator. My 80yr old husband had a very difficult time managing the stairs. Not a good experience

Great stay and helpful staff. The room was clean but outdated. The mattress was comfortable.

No hot water! We reserved a king bed. They switched our room to one with hot water and we had 2 double beds…unacceptable. TV did not work, phone did not work, bedside lamp not working.

Pretzel pieces under the bed. Toilet not ADA height. No elevator. Very nice staff, building very clean. Good value.

A few minor issues that could have been addressed prior to my stay

Front desk folks were wonderful. When I arrived on Friday, the gentleman at the desk went above and beyond to figure out what was going on with the room refrigerator (it had been plugged into a switched outlet by mistake). Great detective work with a smile. The front desk gal over the weekend was also very friendly and helpful.

Helpful desk attendant. Clean room Pool and hot tub closed.

This hotel is dated and desperate need of a renovation. There is no elevator so if you are on floor 2 or 3, hope you like stairs. The pool and hot tub were closed by the Health Department in January. The chair in the room looked like a cat scratching post.

The location and the room were amazing. What I loved was how friendly the young lady was at the front desk. She was polite and had a great personality. That is a wonderful thing after a long days drive.

pillows are atrocious!

Everything about our stay was great.

It would’ve been nice if our room would’ve been cleaned the day we took off to go run errands and explore otherwise everybody was a friendly. It was amazing. It was really cool. I liked it and convenient.

Breakfast was delicious, room was wonderful, bed was very comfortable

Pleasant stay. Nice staff

Great customer service!

Nice stay

Nice, quiet hotel at a good location in Bend. The staff was excellent. The breakfast was great.

A/C worked well

It looks like maintenance is in need of a lot. So many dings in moldings, doors and furniture in room. Internet not working, could not use tv. Directions on how to use tv referred to a button to use on the remote to connect to tv, but no button by that name was on the remote. The exhaust fan in the bathroom was filthy. The paint job in the hallway ( dark blue) showed large drips on to door molding which was a lighter color. Will not stay there again.

I requested an assess able unit and called weeks prior to arrival to confirm availability. When we registered we were told they were all booked. Breakfast was great though. Night staff was good but daytime not so good. I won’t be staying there again.

It was good. Pool functioning.

Bed was not good, sagged so we rolled to middle. Bath water faucet was almost impossible to turn on. Indooor pool and hot tub were drained and not functional which was a disappointment. I did leave message at front desk of the 2 room issues needing resolved. The mattress should be replaced before anyone else is rented that room. The great news is it was a wonderful breakfast and breakfast room which really helped my overall feeling about the property.

The chair had a broken leg and the window had no screen. The heating unit on the wall did not work.

Great value for the money

No elevators. Turned on the heater and got blasted with exhaust smell. Breakfast was handy and so, so quality. Watery gas. Thin bacon. No staff available at check in front desk. Waited a long time for someone to show up and ended up calling the hotel! That got the receptionist over to the front counter to. Heck us in.

Breakfast offerings more than adequate, with several choices, fresh, tasty

Very nice

I paid and over two days later received an additional $100.00 charge with no explanation… theft…

Best motel breakfast in Bend, selection, quality and very professionally attended to and maintained! Personable and helpful staff. As to the motel, no hot water at ‘rush hour’, thin noisy walls and noisy if occupied room is above you, barking dog, next door, no internet connection 4 out of 5 nights, in room heater failed to heat, sink stopper stuck in the closed position and would not drain. The staff kindly offered to change rooms which I accepted. I stayed 5 nights. There was no servicing the room at all. 2 bath towels were provided but no towel bars or hooks to hang towels for future use! Lastly, the outside grounds were not maintained. Trash that was in the parking lot was still there when I left. Not a positive first impression. Really great staff though.

Good value-quiet, clean and comfortable. Decent breakfast considering. Rather steep $25 pet fee, but we usually stay here when passing through with our cat.

First room had non working television and they asked if we could just deal with it, which we didn’t so we were moved to another room. The pool and sauna (our main reason for booking), has been closed for two months and not advertised as such on Expedia. They said they have told Expedia for the length of the two months that it’s been closed. So room was decent but pool and hot tub being closed and not disclosed was very disheartening.

We loved this hotel and found it great value. Staff was friendly, room was very nice. Everything was perfectly clean. The breakfast was amazing! Couldn’t ask for a better breakfast at a non-premium hotel. The man who was servicing the breakfast area was extremely helpful and thorough at keeping everything clean. In short, we will be staying here again when we pass through Bend, and looking forward to the experience!

Nice, convenient hotel.

No issues with the quality of the breakfast. A/C worked fine.

Everything was great 😃

The furniture was old and wore out. I started getting bug bites that night and continue to do so the drapes were unable to close and block out the light. The parking lot was gravel. The pet area was nothing but sand and gravel basically a rundown place.

When I arrived and checked in, they gave me a room that hadn’t been cleaned. There was one person working the front desk and she finally unplugged the phones so she could check me in.made no sense to me that only one person at the front desk, everything was so disorganized. They require a $150 hold on your credit card which isn’t disclosed until you arrive. That is very steep. I have stayed in many hotels and have never had to leave that large of a deposit. The view in my room was a yard full of junk cars and garbage. Definitely not somewhere I would ever stay again. The breakfast was good and well stocked. Unfortunately, that was the highlight of the stay.

The room was clean and updated.

Check in was fast, relaxing room.

Check in was smooth, staff were pleasant, room was spacious and clean and breakfast was good. We enjoyed our stay and would stay again.

Ok

easy access, friendly staff, gym was small but they have an indoor pool. highway access close, stores resturaunts nearby

It was an awesome experience

Nothing stood out

Internet was good, great big jacuzzi room which was nice after a day of traveling. Hot breakfast in the .morning. Restaurants and stores right across the street. Would stay here again!

The pool and hot tub were closed and this information was not available on the website when I made my reservation.

Good price. Easy access to room from parking. Very nice staff. Young lady who handled breakfast did an exceptional job! Stay here often.

It was great

Very noisy hotel

Nice hotel close to lots of food options. Walmart across the street. Clean facility and the staff were all friendly and helpful

Very helpful and polite

Everything was excellent except for the lady who checked us in said our room number out loud when there was another guest standing there and that made it a safety issue

I dont appreciate it how she wore hoodie with marijuana picture on it. That isnt professional. Must wear plain hoodie or hotel hoodie. Hope this breakfast service improved. The servicer is poor. She need leave for good. My husband can tell she's highong. Not cool.

All was clean and in good shape. People were cordial and helpful. All was good.

Clean, updated rooms. Easy & friendly check in and out.

The rooms were clean, beds are comfortable front desk staff was very friendly

Clean comfortable room

Super comfortable bed. Staff very friendly and informative.

The room was clean but the location of it isn’t the best. Your view when you look outside the window is just dirt and an old RV. Free breakfast so kinda a plus

Plumbing, internet, etc. problems but great staff.

Nice pool and hot tub.

And spa jets do not work.

The king bed room with the oversized jetted was amazing! It was a much needed relaxing stay

Great breakfast!

Overall it was nice older La Quinta. The shower has a little too much water pressure. It was fine for an adult but it was too much for my daughter. The room was a little too warm even with the heater off so we had to have the window open to sleep. It would have been nice to have picture on the walls and not just the clips from where they used to be. The bed was ok, the mattress was lumpy and it slanted but whatever I survived. Definitely would stay again. It was a decent stay at the right price point.

Nice

Stay was awesome

Room was clean but tired. Staff was excellent.

Very nice, quiet hidden gem.

Clean and nice furnishings. Great people.

We were only there for a few hours to sleep at night but everything was perfect.

So curteous and willing to make your stay enjoyable. Hats off to LaQuinta in Bend and the staff.

The only thing that would have made it better is if it would have had an elevator, but the nice guy at the seat carried my heavy suitcase for me.

Very friendly staff. Room was clean. Was conveniently located…. Close to shopping and restaurants!

Easy check in and out front desk was efficient and courteous.

Breakfast was great and friendly staff

Fair and microwave was broken

Front office staff awesome. Got an upgrade. Much appreciated after a 10 drive!

Very nice, well kept facility. Very quiet.

Dog friendly

This isn’t what I expected from a La Quinta. Hotel seemed run down. One desk employee to cover everything. Jackson the person at the desk was great with everything he was handling. Cudos to jackson 5 starts. We ended up canceling our room and ultimately our trip.

The bathroom/toilet/shower fan is connected to the light so you can’t have one without the other and the fan is VERY noisy. The shower control knob is very difficult to pull on and push off. The water at the bathroom sink sometimes only flows warm/hot - not cold! The room lighting is fairly dark for reading.

Good Hotel

Staff were great, and I really appreciated they flexibility with reservation issues.

Older hotel but updated and clean and huge rooms! We were in the King suite and it was lovely. Highly recommend. Location was farther out of the main area so not walkable but a quick drive.

Good location and convenient to Bend. Good breakfast

Either, I didn’t not know how to get the room temperature regulated properly or the system and our room was not working properly. The hot tub was out of order. I was notified before my trip and offered a refund if that made a difference. It did not affect me since I was not planning on using it anyway. I appreciated them, letting me know ahead of time.

Staff was amazing and very apologetic about the situation, but the first room we arrived in was a mess. There was hair in the tub, the sink was not cleaned, and the whole room was not vacuumed. Again service was great, they upgraded us to a Queen suite, but still it was a little messy but better than the previous room. But in the suite, the shower head was on its last life as well as the vent in the bathroom had severe lint build up.

Very clean rooms and excellent friendly staff. Will definately stay here again

So far this is the 3rd place I’ve stayed that the hot tub was out of order. After a long drive a hot tub would definitely be nice

The bed was horrible, and the bathroom was not clean

We did not have hot water on one day of our stay. We were told that we would receive a 50% discount for that day (Sept. 27) we did not get the discount.

Great staff so helpful

Cccc

Clean and large room

Ben at the front desk was so kind and helpful. He genuinely seemed interested in helping me as we were just passing through. Thanks Ben!!!

Good location and the room was decent

Check in was easy, the front desk clerk was pleasant and friendly, and the room was clean and tidy.

Easy check in, appreciated the AC was on prior to my arrival in my room, and the breakfast in the AM was nice

The stay was fine. I got a mobility room. There was a bath tub with grab handles. There was a fixed and removable shower head but no way for one who must stay in wheel chair to use it.

Our rooms were clean, beds were comfortable and the breakfast offerings were some of the best we have had. There is a very good Japanese restaurant just steps from the hotel. Would definitely stay here again.

Replace all carpets, they are filthy. We waited over 10 minutes for anyone to show up at the front desk so we could check in. Place is run down.

Nice staff

It’s an older unit that has had done updates. The room seemed clean but it did have a smell to it. Also the door to the stool/ shower area had a loose hinge which made the door hard to close properly. It should also be noted that there is no elevator on the premises so you have to carry suitcases up and down stairs. We didn’t use the pool area nor do we plan on trying the breakfast so no comment on those areas. If you are just looking for a place to crash it’s ok. Can’t say I’d stay there again.

The desk attendant was very kind. Quick and easy.

I have stayed at La Quinta several times over the years when doing a road trip to CA and back to WA. All previous stays were great. This time I woke up at 12:30 am to bug bites of some kind on various parts of my body. I am still feeling miserable from them. I did tell a staff member so that particular room could be accessed for any problems.

Nice and clean and food was Good

Noise from other rooms Shower noise from other rooms, too noisy The low height of toilet was unacceptable Ice machine only in lobby Body soap in shower dispenser empty Showe knob very hard to use

My stay at LaQuinta can be rated as poor. Although the staff appeared to be nice, the environment around the hotel was unkept. The sink did not flush. The carpet was dirty. The shower curtain was too short. I asked the clerk to change my room. I was told that I would have to wait until the next day. Since did not have the time nor the patience, I checked out the following morning - cutting my stay at La Quinta short by 5 days.

The room was very clean and comfortable. The breakfast was very good also.

Shower head was too low, bed was too soft and the view out our bottom floor room was abysmal

We had an awesome stay

Very clean. The staff very friendly. A good place to stay.

The only thing I liked was the ample parking. The hotel was way overpriced. No elevator and the stairs to the lower floor were steep and creepy. It was like our room was underground! The carpet was gross. I thought I could smell dog as all rooms are pet friendly...Really needs to be upgraded! It says it's close to the Hayden Home Amphitheater but it is not very convenient. Breakfast was just ok.

Breakfast was pretty good. Mattress wasn't very comfortable. No stairs. Property is a bit old and it shows.

In the shower/bath tub, the ceiling had a large black mark that appeared to be mold build-up. The jacuzzi was not operable and the water in the pool was a little too warm for my liking.

All the hotels except one on our road trip had unclean, disgusting old carpeting. Only one had a hard floor that was clean and that was the least expensive one!

The room and rest of the hotel was very clean. Wish there was an elevator, but understand why given the age of the hotel. We liked that the room come with not only a small refrigerator, but also a microwave and sink! You don't find that very often! Very affordable rooms as well. We'll be back!

They have luggage carts, but we were on the 3rd floor and no elevators. So, for us, luggage carts were useless. Had to make three trips up and down the stairs. The first night our TV wasn't working. To their credit, they did come up and get it going in a timely manner. Second day .... NO HOT WATER. How annoying. Talked to front desk and they told me it was because "everyone was taking showers at the same time to get ready for the concert". Calling BS on this as: It was 1 PM in the afternoon and the concert didn't start until 730. Only twelve cars in their parking lot and probably at least four or five were employees. Waited an hour and still no hot water. Went back down to the front desk and no one was around. Called on ky phone and the phone was ringing, but no one around to answer. I could have reached over the counter and answered my own call!! Finally, Jackson shows up and I asked him if I could talk to the manager. Jackson said, "he's still working on water tank". Question: Why would he still be working on the hot water tank an hour later if it was only out of hot water and just needed time to re-heat. So, Jackson basically lied to me. Anyways, thanks for reading this book. Very disappointed. Lots of better options for hotels in Bend. Safe travels.

Pillows were flimsy and small - they smushed them into squares which I thought was odd. Pool was decent and warm so that was probably the best part.

Pets were welcomed. Easy access to room and near the outdoor pet area.

Comfortable bed and a good night's sleep.

Very excellent staff! Clean spacious room! Easy check in and out!

I had hairs on my pillows and dirty used washcloths hanging on the shower rod. The staff was very friendly

Hotel was very expensive and we definitely didn’t get what we payed for. We were looking forward to a nice sit in the hot tub after a 450 mile motorcycle only to be told it was broken. Breakfast was also limited and very disappointing. We will not be staying here again.

Room was ok, bed was comfy. It was a little disturbing that thebdoor have , at some point, been forced open. You could see the damage to the door and frame. Kind of made us not feel very safe.

Asked for a first floor and was accommodated

The good thing about this hotel: friendly and helpful staffs at front desk and the cafe. Nice breakfast, although it did not have many options but protein, veggie and fruit were offered, beyond my expectation!

Dirty. Towel with others' hair. Floor with dirts.

No elevator and first floor was actually basement type rooms with updated bathroom, but our shower had leak in the ceiling with peeling paint and mold

The hottub was down, which was frustrating. The gentlemen atvthe front desk upgraded us to a jacuz

Great location, groceries right across the road and the highway is very close. Good-sized refrigerator and microwave. Excellent breakfast buffet managed by a very nice man. I would definitely stay there again.

Our room barely ADA accessible for wheelchair.

Great place to stay in Bend. Location was great and convenient. Very spacious room.

The pet area is an area of dirt and weeds. Also you are not allow to leave your dogs in the rooms without you being there even if they are in crates. I was told multiple times it was a “non negotiable”.

Room was spacious and comfortable. Staff friendly. Provided Dove amenities. Yummy continental breakfast, with good section of food & drinks.

Our room smelled like a wet dog when we got there. It seemed clean, but never really lost the smell. Breakfast was great. Service was friendly and the bed was decent.

Food cound be better

Nice location for what we needed. Staff were friendly and helpful. Beds were comfortable. A/C I wish was cooler but it was ok.

Staff was friendly, pretty old and outdated rooms. Room was clean.

TV didn’t work and no one answered the phone when we tried to call to the front desk for help.

A three-story hotel needs to have an elevator. My sole complaint is that we had to haul bags up stairs.

Price was right. Property needs updating

Nice

Key didn't work. Otherwise fine.

Excellent

Great staff, good breakfast, close to amphitheater,

This was amazing clean

Some plug in not working No elevator

Furniture outdated and floor in breakfast room needed cleaned badly but stay was nice

No hot water in the morning of the first day

Across the street from Walmart, many food choices nearby. Pet friendly. Comfortable bed. Quiet.

Bring your own pillows as our was not very comfortable.

I showed up an hour after my check in time and still had to wait almost an hour to get to my room. The desk and housekeeping didn't seem to communicate. It seemed weird that there were no security cameras in the hall, the north entrance or the stairs wells. Maybe that was just me being a single female occupant. The cable was shut off and said to contact the provider. Room was clean. Breakfast smelled good and parking lot was well kept.

The property is obviously very old, and you do NOT want a downstairs unit. They are basically in the basement, so the only window, (small), is situated about 6' from the ground. A previous guest must have left the window open during a rain storm, because the sliding window track was full of mud. Also, the window latch was broken, so apparently the staff just put a piece of wood in the track to prevent someone from crawling in. There was mold on the ceiling in the bathroom, and only about 1/4 of a roll of toilet paper. The single bar of soap in the room was a tiny bar in the tub, about the size of an Oreo cookie. None for the sink. Also, the pillows are a joke. They appear to be small couch pillows, each about 16" square! The ceilings downstairs are only seven feet tall, and they used eight foot long drapes over the window, so they drag along the floor, and are frayed to tatters. Overall, this place is a DUMP!

Low quality hotel. No elevator. Only one bath towel in the room. Stain on comforter. The bed pillows were more like decor pillows and very thin. The beds were very uncomfortable.

I asked for an early check in and was told NO rooms would be ready till at least 2 pm. When regular check in is 3 pm. Very frustrating after a long day of travel. A little bit of compassion for a family with a young kid would have been appreciated

The hairdryer didn't work & didnt

The room was clean and quiet and close to dining. It was easy access from the freeway, too.

The breakfast buffet was nice, area was clean and attendant was on top of refilling the eggs tray. Easy to get to room. Walls were too thin and bed was lumpy.

Worn out hotel. The room smelled really bad and was extremely noisy because of the AC, which was needed to breathe. The pool was out of order due to hygienic problems.

Breakfast options were terrible.

we requested a room on the main floor of the hotel & our request was denied. The motel has 3 floors & no elevators! we had a room in the basement & it felt like we were in the dungeon...dark & a view of the dirt mound in front of the window. we saw several spiders on the ceiling & in the bathroom. the area around the motel feels sketchy & right next to a main street...lots of noise & cars! I was expecting more for the $600 we paid for 3 nights!

Issue with dirty stained carpet, possible animal stains. We had to ask for a change of bed sheets and comforter because the sheets were very rough, hard, stiff, awful. Why would they put warm comforters on during HOT summers. They were kind enough to put on soft sheets, and a nice blanket. So thankful because we were not able to sleep on the original bedding. Also, pillows were really over lumpy, this seems to be an issue with all LaQuinta Hotels. Upgrade please. The food area, could not do, very overcrowded and hot. Too small

We were surprised that a La Quinta brand name hotel was so antiquated - and not in a good way. Our room was the size of a closet in the basement, located adjacent to the industrial laundry room. The breakfast was minimal. The door to the pantry was open and we were able to see how filthy the floor was.

Room was clean pool was good check in was easy staff was awesome

Front desk staff both morning and evening were pleasant and helpful. Nice size pet area but it is all dirt and no grass. Out of waste disposal bags, told the staff in the evening and still not replenished in the morning. Breakfast had a good selection and the attendant was friendly!

The bed was very comfortable but the pillows were not. The pet area was horrible. Like honestly it wasn’t even a pet area, but more of a dirt lot. The feces disposal was completely full and stunk and the poop bags were gone and were not refilled even after telling staff. The breakfast was convenient but could have been much better. All in all I likely wouldn’t stay again.

The hotel itself was a good place to stay

Customer service is lacking at this property. Checked in after 8pm and no one was at the front desk. Found out it was the manager that worked the front and he was gone multiple times. My kids fell at the pool multiple times and I wanted to file an incident report because one fell on his head. Manager would not do one. He told me they just redid the pool. Pool was way too slippery. Some parts had texture and other parts were smooth. Manager didn’t care. He just assumed my kids were running. Would not stay due to staff lacking any empathy and any customer service.

Everything was great

Very clean and great breakfast!!!

We were only there one night and it was fine. Went to breakfast 25 minutes before it was done and there was not much available.

The best part was the breakfast and pool.

Convenient to what I wanted to see. And in this case, there was a slight mix-up that was rectified immediately. Breakfast was quite nice too. And it was an excellent night's rest (good bed).

Great place to lay my head down

Decent place to stay with necessary amenities

Check in was smooth. The front desk gentleman was super friendly. The cleaning staff was friendly when passing in hallway as well. Id stay here again.

This property is very dated and in need of a complete refresh.

The place was nice liked it a lot.

Great location. Access to good restaurants and food nearby and quick easy trip to Central Bend.

Great location. Jackson at the front desk was very accommodating and friendly. Wish we could've gotten in the room on time. Each room has microwave and fridge. Other room did not have freezer in the room. Bathroom wasn't as clean as rest of the room.

Pet friendly

Jackson at the front desk was very nice, apologized for the wait as there was a line, and was very helpful in making sure I had a 1st floor room as my mom has difficulty with stairs and there is not an elevator. Very pleased with staff.

Friendly staff and good breakfast.

I am not rating the stay because we did not end up staying. We were turned down at the last minute, late at night, when we were so tired from the drive and our sports meet. It was frustrating that all the receptionist told us they had no other room for us after not checking that the room they booked us in was not prepared and ready. I even confirmed online ahead of time to ensure the security of the booking. Please revisit your process. I hope our experience will not be reciprocated to other families because it was no fun trying to figure out where to stay then.

Hotel was clean, pool was open for adults only from 10-11, and a really great breakfast! No elevators, so traipsing down the stairs with heavy luggage was not fun. The workout facility had broken equipment and the tv did not work. I would stay here again when visiting the Bend area

Very nice staff, and the property was clean

Stay was great staff helpful. Very nice room. Breakfast was good. The fellow who took care of breakfast was really on top of filling containers/dishes back up. So friendly.

Staff courteous. Room clean, but slightly run down (wall by bed had exposed nails from possible picture off wall and thermostat off wall). No hand soap by sink. No hot water in morning for shower. Free breakfast with well supplied scrambled eggs, sausage, waffle station (syrup, whipped cream, chocolate sauce if fridge),yogurt. Room fairly quiet overnight.

This place was okay. I’m sure there’s nicer places to stay in Bend. There was a large orange/red stain on the carpet which only bothered me because we have two small children. The room was a little dirty but the beds were decently clean. The pool was nice and the kids liked it a lot. Breakfast was alright.

Easy in and out

Would give better rating but no hot water on day we checked out for at keast 2 hours abd others were complaining too. All staff were great and everything about olace was quiet except pipes in morning.

Beds were so comfortable-and nice and long. The breakfast was the best we have had this trip. Well stocked with great selections

Good location

The staff was great! Breakfast was good too.

The property from the outside looked charming, but for the price they need to invest on sprucing it up. Such a beautiful city, should have nice hotels.

Clean and pleasant!

It was a great, conveniently-located place to stay.

It was a great stay

Unfortunately the boiler was down so no hot water. Forced to park in an unpaved area.

Great staff!

Adequate hotel, great location. The hot tub, pool, pet friendly, and free breakfast weren't bad either! The staff from start to finish were absolutely wonderful! Made it a very nice 3 days! Thank you!

When we checked in, the front desk staff was not welcoming and was very dry and rude. Needs to be more friendly!

We never checked in due to the fact they had no hot water, when I tried to be refunded my prepaid amount through Expedia, they denied refund

The boiler was broken, no hot water, so we didn’t stay. Office staff very helpful.

Easy access

I stay here every year in the summer I won't be back

Hotel started out strong but the whole building lost hot water. Outside of not having hot water for showers the hotel is nice.

Service was excellent rooms just little small but was very clean and comfortable

Nice

No Hot water only off and on. Worked all day in 95 degree weather and no hot water for a shave or shower had to wash up using a wash rag 2 days in a row. ive been here for over 3 weeks and this is on going so I wont be staying here any more . I'm working in Bend till 8-8-2025

When first entering our non-smoking room, we were greeted with the smell of cigarette odor. There apparently was an attempt to cover the oder with a deodorizer (something like Lysol or similar), but the odor was still present. The room carpet had multiple stains on it. The next morning there was absolutely no hot water, so my wife and I had to take a cold shower. When we expressed our disappointment with young woman at the front desk, she informed us that the facility was having issues with the boiler. She also stated that we were entitled to some sort of discount for the room, but that she did not have the authority to give us one. She suggested that we report the problems with Expedia (which we did). In short, the quality of our stay did not meet our expectations of La Quinta Inns. We stayed at much nicer La Quinta Inns in the past.

Check in was great. The guy was super friendly. The room itself could have use a little maintenance and some cleaning. You cojld see a lot of "stains" on the walls.

Benjamin at the front desk was extremely helpful and very kind with a change that we had to make. He was knowledgeable and I really appreciated him. There was a women the next day that was very nice and kind as well. 5stars for the employees there!

The pool was closed and front desk lady was unprofessional and rude. The hotel is dirty.

Comfortable, affordable. Convenient online check-in and check-out. Coffee at breakfast was surprisingly good!

They have very lumpy pillows, thin walls and no dece view on the first floor

Its fine

No elevator. Accessibility issues. No ice machine bottom floor enhanced the issue.

Very good hotel, great location and perfect for what we needed. The hot breakfast was good, the staff friendly and the hotel in general is clean and satisfactory. When we got there on friday the pool was getting repaired so we were not able to use it. Overall, great price and amenities and would definitely stay again

Great salt water indoor swimming pool and spa! There is a really great spread for breakfast and very friendly staff. Our room was clean and quiet, and conveniently located for our needs.

The check out time in our room was listed as noon, but housekeeping staff started knocking at 11 telling us that was checkout time. Fitness area needs updating, pool was being refurbished and so it was closed despite being listed on the website anc the hotel sign. Price was good, but service was poor

The facility was clean, the front desk was unhelpful and uninterested and I did not like the facility layout, especially being placed in the basement. Pictures were not as advertised, but for the money, I guess it was what you get.

They could do outside yard work though....it was weeds everywhere and some trash.

Easy to find

The front door was too heavy. The toilet was too low. There was no elevator. And a cold shower not a very fun experience sure, we will not be back.😔

The Staff was great

It was okay property. Try not to get lower level room.

Very pleasant stay

Comfy bed, quiet room, great staff!

The rooms were spacious and the beds really comfortable. Staff was friendly at check in and check out. Breakfast was okay. The eggs weren’t really edible and the sausage is spicy but the waffles turned out good. I would recommend a fruit topping to go along with the canned whipped cream offered. Did not use the pool but nice it was available. Definitely would stay again. Dove bath products provided in the bathroom was appreciated.

Nice rooms priced well. Great staff.

I was trying to change my reservation but system canceled it totally and no one in Expedia or La Quinta was able to fix it for me and so far I’m in dispute for double charges for same day. i’m so mad .

Very clean room and hotel. Close to some restaurants and conveniently in front of a supermarket. The pillows were a little old and lumpy. Linens are soft and great. WIFI is almost non existent in our room-120. They allowed us a late check out and we're grateful.

The king bed was super comfortable. The breakfast was pretty good. Walls a bit thin but still slept well. Good value.

Otherwise it’s a well maintained, clean facility with attentive staff.

Very friendly sraff

Great location, easy access to rooms, friendly staff, room had what we expected, and rooms were clean. Only complaint was the bed. Was well used and uncomfortable.

Excellent front desk staff. Continental breakfast was delicious as was the coffee.

Super nice and comfy, would stay again

Clean and comfortable. Nothing fancy. Jackson at front desk was very nice.

Would definitely stay again

We were happy with our stay the room was clean staff was very friendly

Nice room. Comfortable bed

Clean and breakfast

Did the pre check, payed off at the counter.

The room was fine. The bed was a little too hard. The breakfast buffet was decent.

Great price

I've stayed there twice and will stay there anytime I'm in Bend.

Where smoke alarm was supposed to be was just a collection of bare wires. Not very safe nor very restful

The pool and spa were decent. The staff was amazing. The room was spotless. Would definitely recommend this spot

Staff was very nice. Comfortable beds. Breakfast was good. Coffee was a little weak but good.

Basic room with coffee pot in the room. Clean and decent no frills room. Hot tub is small but clean. Pool area was nice.

The AC wasn’t working correctly.

The rooms were nice, clean, and comfortable with air-conditioning and heat. Staff were nice enough to give us a downstairs room since this property doesn't have an elevator for other floors. They let us check-in a half-hour early. The swimming pool is delightfully heated, not just 82 degrees but felt warm next to our skin. The spa pool was hot! The room seemed soundproof, since we didn't hear anything over our 3-night stay. Parking is easy, safe, and close to the entrance. The location in Bend was central enough so everything was within a 7-minute drive. The hot free breakfast each morning had a lot of choices and the supply was kept up by a monitoring person.

We usually enjoy our stay at La Quinta but this time was very frustrating. We booked a room that said it sleeps 5. When we got inside it had only 2 beds so we asked for a roll away bed. We were then told that due to fire hazard they couldn’t put a roll away bed in our room. So one of our kids had to sleep on the floor for 3 nights. I would not have booked if I had known it didn’t comfortably fit all of us.

Clean and well maintained!

Great place and a great price. I’m a night shift travel nurse and they were very accommodating to my day sleep schedule and even help with a late check out so I could sleep for a few extra hours. Great place to stay!

Problems with the toilet

The staff were very efficient and nice. My room was very clean and ready. My room was in good shape and modern and it was very peaceful.

We spent 2 nights traveling to see grandchildren-booked specifically for indoor poo amd free breakfast. After breakfast Sunday morning we took granddaughter to pool-closed for cleaning until 1pm. Check out at 11am. Heartbreaking news for 11 year old

The blanket on the bed reeked like someone’s unwashed armpit. I didn’t realize it until I pulled it over my face in the middle of the night—and immediately gagged. When I tucked my head fully under it, the stench got even worse. It was nauseating. Clearly, the sheets hadn’t been washed. Disgusting. And while the AC kept cutting out all night—which should’ve been the main issue—it says a lot that the foul-smelling blanket overshadowed even that. Staff did not offer anything in response to hearing about this - other than acknowledgement that someone else had mentioned the same thing, which to their credit, they noted on a piece of paper for someone.

A wonderful stay. Very clean and comfortable. Great for me and my dog. Very quiet.

Well, since you keep asking me for a review, I'll be honest. I don't like being greeted by someone who looks like a woman but talks like a man. That will never be OK with me. Sorry, not sorry. You asked. No further comments.

Really nice quiet stay seeing my Sister

The hotel is across Walmart & Safeway and a lot of stores around. We're only here for 1 night so its an easy access to the freeway. Well recommended.

The room was spacious clean. The view was awful. I peeked at the pool area and it looked terrible. My sister stayed there in another room and said the same about the pool area and view. Very sad.

There was nothing not to like (sorry about the double negative in grammer).

The staff was amazing and very helpful, breakfast was great and beds were very comfortable

it was a comfortable stay. check in was quick. Breakfast was good. My only complaint was there was no elevator to the 2nd floor where our room was.

The mattress in our room was worn out and lumpy and the hotel was very noisy.

The staff were very welcoming, friendly, and accommodating. The bathrooms were snug but overal the room was very roomy.

N/A

After a long trip, the room was extremely clean and comfortable, and it made it a lot easier for my traveling the next day out. I would stay there again without question.

Friendly, helpful front desk - enjoyed the breakfast

The drains were slow, the bathroom smelled horrible. The coffee in the room was 2yrs old. No conditioner in the shower which was tall enough for a child.

Nice rooms, great hotel

Coffee was right next toparking lot

Very helpful and kind staff!

Great

Stayed overnight with teens, front desk staff was amazing and brought us a cot to make us more comfortable. Breakfast was good, kids loved the pool. I thought bed was uncomfortable but my daughter said hers was fine. Great location easy access to stores and restaurants.

A great location for easy access to Bend, clean, quiet and easy time.

wwe

The property exterior needs some help. Looking a little tired & having trash cans overflowing with garbage right at the front entry dosen't help.

It was a nice stay convenient for what we needed.

I did like that it is close to shopping area, but it was very noisy at night. paper thin walls, needs some kind of table to eat at in rooms. I did like that there was a person that stock the breakfast bar up. That was a change from the last time we were there, I felt sorry for the front desk person that had to take care of the breakfast area and also the front desk. Was a lot of homeless in the area so didn't feel safe on the ground floor.

Convenient off the street and easy to get back on the street.

Our family has stayed at this hotel on average 2 times per year for the last 20 years, perfect location during our family visits in Bend. We've noticed the property slowly going down hill. The rooms are clean and the morning breakfast is always fresh so someone is doing their job. The owners should focus a little more on the exterior maintenance of the building and Landscaping. Looking a little tired.

Good pet friendly option. Our go-to when traveling through Bend with our cat. Really good front desk service, nice enough facility, clean and comfortable. Fairly standard breakfast. The only thing I don’t like is the heating/cooling unit fan goes off and on and is a bit loud. Pillows are sad, but this is a good value for the money. I’ll stay again.

We had a great stay. The staff was very friendly and accommodating.

This is our second time to this hotel. As long as you have a room away from the dogs you are fine. Breakfast is very good and they have someone on top of replacing items when they run low

Great staff!

Basic hotel at reasonable price

Bed was very comfortable

Wonderful property

It met our needs for an inexpensive one night stay with a nice hot tub and a free hot breakfast. The staff was friendly and helpful. My only complaint was the mattress on the bed seemed pretty tired and worn out but I managed to get a good night's sleep on it. The bathtub was a little dated but overall the room was nice. It was helpful that they gave us a room that was on the main floor (2nd) and close to parking since we had a lot of baggage to bring in overnight. I think I heard there is not an elevator to the other floors.

We usually have no issues and will definitely visit again. However this last visit when our family was playing in the pool a guy was standing in the window from the lobby just staring at us. The entire time we were at the pool. It made us very uncomfortable. Other than that our visit was very pleasant.

My dog loved it there

Good value for the money .

Everything was in good order and condition.

It was great

Staff was very friendly and accommodating. Lady making breakfast was exceptionally good

The room was clean and quiet. Nice size as well.

Fine.

All in all the place was fine. One coffee packet in room and it ripped open.

You get what you pay for

When I got to the hotel, my reservation was canceled. I’ve spoken to four different agents from Expedia, who were unable to tell me that this actually happened. The front desk agent was kind and offered to reschedule the reservation, but I decided not to stay.

Great hotel for a great price! Wonderful location for our needs

Hall wY carpet was dirty

Hotel room was good for the money

This is the place to avoid. The bed was lumpy and had 4" depressions in each side. Also the parking lot was unplowed with snow and ice. In the room next to mine was a fist fight and when I told the front desk they said that they could not help me. "I didn't know the room number" The worst hotel in town. I am still waiting for Expedia to refund the nights I didn't stay!

Clean property, easy to find. Comfortable room and great guest service.

It was a great location for us being next to restaurants and grocery stores, but the power went out for about 5 hours. The staff were nice about it, but was it was inconvenient.

Check in was fast. Room smelled musty, mainly the carpet, but seemed decently clean.

It’s a good stay, I would definitely stay there again, just a snowboarding trip hotel was in a great location

issues getting into my room - had to get the front desk to open the door to my room whenever i needed to get inside. the climate control/thermostat was not functional, so the room was extremely cold. the room and shower were dated/very ghetto. it's a very expensive hotel for amenities and room comfort, especially compared to other hotels available in bend. do not recommend

Very happy with our stay

My husband was in the local hospital and I was able to get to the hospital with no problem. Thank you for allowing me to check out a little later to get some rest after my visits to the hospital.

Convenient parking near the room and right by a well stocked pet area.

Convienient to dining options nearby.

Clean, quiet and nice staff for reasonable price

We had a great stay. The room was spacious and clean

Price was right...a bit farther from the city center than I prefer. Older and in need of an upgrade. First room had an issue with the sink not having any water pressure at all...was able to get that switched quickly though. Decent value for price. I would probably stay again.

I found the room very comfortable. Walking distances to the services i like. The fitness room was convenient and the pool and spa were very nice. For the i paid, one might book for the same elsewhere for triple the price or more. I would come here again!