The Monte Vista Hotel

Room was clean and nicely decorated. However it was noisy. Heard a lot of street traffic and people in other rooms.

first off, the hotel had signs saying the restaurant and bar were closed for renovation...not anything mentioned on the hotels.com site.....secondly, the first room they put us in was dank, and moldy smelling. the second room they put us in was bare bones, no ice bucket, cups, etc etc. We had paid for two nights, stayed the first night, complained to front desk, they said they would do what they could... after they did nothing, hotels.com gave me one key cash to cover second night...btw. hotel closed 1-6-26 FOR RENOVATIONS, WHY WERE THEY OPEN 12-27 WHEN IT WAS A NIGHTMARE???

Staff was so friendly and we felt well cared for. The fireplace and communal spots were a nice way to unwind and meet others that were traveling.

Clean and extremely nice staff. Very comfortable place and warm atmosphere.

Very friendly people, great accommodations

Good quality for the price. First time i stayed here even though ive come to the area every summer for over 50yrs. I'll be returning to Monte Vista!

The staff was super helpful and the hotel is adorable and comfortable. Loved that is was walking distance to everything. We had a wonderful stay!

Room was good but no TV. That didn’t bother us. It is an old hotel so don’t expect modern stuff. It was clean, they were nice and it is in a great location. 4/5. We were satisfied

Staff was excellent. Disappointed in no tv in room. Beautiful hotel though!

Checking in was quick, lady at front desk was super nice

Beautiful and unique historic site. Warm and authentic vibe. Friendlly staff. Look forward to returning when the on-site dining option is back up and running.

I don't know if it because of new ownership and transition, but my wife and I were commenting that it seems like the soul is gone from the Monte Vista. I officiated a wedding there several years ago and it seems like a lot of the charm of the facility is missing. That charm is the main reason I booked there. I hope that it comes back.

The not so good: my mistake for not calling to confirm whether there were rooms on the first floor as I had just had knee surgery. There are not, and there is no elevator. This want a deal breaker… I can do steps one at a time. The room appears to be recently renovated, however, the bed squeaked each time one of us moved, and the floor squeaked. The blinds in the bathroom didn’t fit the space. And lastly, the most concerning: the man who. He ked us in stressed that he left at 10pm, and the front door would be locked at 11pm, accessible only with a code, which he provided. As the motel appeared to have only two staff people there, I asked if someone would be there overnight. His reply: “Not tonight”. I do not believe that the hotel had any staff on duty… which my husband and I found slightly disconcerting. There was a phone number provided in case of any problems… but that left us a little unsettled. I am hoping upper management will address this review so that others can book with the assurance that there is some staff on duty every night. Do note that the restaurant and bar are closed for renovations.

Clean and cute, I loved it.

Small but clean room. No TV but I was good with that. Front desk employees were great, very friendly and informative.

The hotel has great potential, but at this point, the renovation is underway and incomplete. Limited access to most basic amenities.

We stayed 2 years ago and had a great experience. Unfortunately the restaurant is closed. There’s no breakfast offered, and the answer was “we don’t know why.” They’re supposedly getting ready for renovations, but it’s just disappointing that it’s just as expensive to stay with the amenities gone. Room was clean, area was clean and open but ready for renovations. I hope they do renovate and open the restaurant, it was awesome.

If you want everything perfect go to super 8 but this place is awesome! Nice clean room, friendly staff, and beautiful property. You’ll get squeaky floors and no tv in your room. But you’ll get something away from the typical. Support local in this great little mountain town and enjoy a night without the tv blaring.

Room was readily available. Staff was very helpful.

We had a very pleasant experience staying at the Monte Vista. The staff was friendly and helpful. The environment was clean and comfortable. Shops and dining was in walking distance. We plan on another visit in the very near future!

Impromptu weekend break

This beautiful historic hotel sits in the heart of Black Mountain. The staff is so kind and friendly. Love this little gem.

This is a really neat hotel in Black Mountain! If we return, we will definitely stay here again!

Great place. Clean quiet & conveinent.

Lovely hotel and walkable to shops and amenities

Very rustic , charming hotel. Room was spacious and bed was very comfortable. The hotel had lots of nooks and crannies in the exterior grounds as well as numerous nook with tables or chairs to just sit and relax

Very clean! Bed was very comfortable, Close to shopping. Quiet!

We've stayed at the Monte Vista before and loved the old-fashioned charm and little touches like the chocolates in the room. This stay was different. They were supposed to close for renovations earlier this summer, but those have been delayed, so the hotel feels like it's in the process of shutting down. No chocolates this time, hardly any guests. The restaurant is closed. My socks were dirty from walking on the floor of the room. Not sure I would stay here again until they decide whether they're going to remodel or not.

We really enjoyed staying at The Monte Vista during the Sourwood Festival. It was great to walk to town to eat and attend the festival. The hotel is old but very charming. It has a lot of stairs and no TV in some rooms, so be sure to book a room accordingly.

Cute property - definitely needs some updating. The staff was excellent and very accommodating - there was an issue with the room we requested and they were very helpful with fixing it.

The room was spacious and clean; staff was very nice and walked us straight to our room. Staff also provided recommendations for breakfast, since the restaurant was closed.

This place is a GEM. The staff was so friendly. The rooms are super cute and historic. Everything is within walking distance and you can't beat the view of mountains in the background. Their restaurant was closed as they are getting ready to renovate the entire property. Nice little bar with anything you want really. The front and back porches are so nice to sit and enjoy a cool evening. We will for sure be back after the renovations!

An historic building but clean and really nice. I hate they are closing for renovations.

Nice grounds , but restaurant is under renovation … no tv, or updated usb ports in room… but quiet and nice …

Housekeeping could have been better.

Room was terrible. Ceiling paint just hanging there in several places (big chunks) Very noisy air conditioner. No dining or bar (said under renovation). Worst room I've ever stayed in

This was about our 10th stay. We have family in the area so we’re in Black Mountain several times a year. Our stays at the hotel are usually OK, but this was an exception. Waited to check in— no one else in line, no staff at desk. No staff available for 15-20 min. No body wash in shower though 2 shampoos; last straw was a previous visitor’s boxer briefs hung on bathroom door hook

Location to downtown was great!!!

Wonderful place to stay. Can’t wait for the new renovation to be ready.

On the positive side, staff member Jenna was efficient and very pleasant, the location was close to walk into town (which was crucial since the restaurant is closed on property) and it was clean!

Not a welcoming vibe - restaurant is shut down, chairs up on tables. Our room was stark - not a historical inn vibe at all, more like a college dorm. Not a single piece of art on the walls, just blank white with a hard backed chair in the corner.

Since new ownership, it’s not the same. The remaining staff are trying their best, but with no restaurant and limited staff hours, it’s horrible.

Pleasant temperature on May 1, walked to restaurant downtown.

Older building but charming. Needs some upgrades

And I'm not convinced it was a Queen size bed. Although they claim all of their rooms are Queen size, unless you pay extra for the king. The rooms are not well kept Resulting in large cracks and small holes in the ceiling and walls so i cut them some slack due to the recent hurricane flooding in the area, although I'm not sure it affected this hotel. On the plus side, it is a dog friendly hotel, but for the price, I don't think you get your money's worth.

Cozy

Beautiful building and room and very clean but no staff. We knew the restaurant was closed but the bar was supposed to be open in the evening and it never opened. There are no coffee makers in the room and no staff were around in the morning so guests gathered in the lobby waiting for coffee and to be able to check out. We ended up leaving our key on the desk as no one was there by 10am. It could be a beautiful place but it felt like a strange ghost town in both the evening and the morning.

Very nice a quiet stay. Very clean.

A very quaint hotel stay for a little more than a budget hotel. Very nice old-school feel, while being well kept up.

Love the location, the old building, staff were great and helped with any thing I wanted or wanted to know about the area. I have stayed there before and will again.

Enjoyed our stay, but would not stay on the 2nd floor again. Walls are too thin. Also, a minor inconvenience, our reservations with Expedia said King Suite with full size refrigerator. We were given a King room with a mini frig. There really needs to be clarification with Expedia.

No breakfast

The location was great. Close to town. Room size was good and very quiet. According to management plans for major renovation to hotel

We went to the front desk after our first night and asked them to cancel the last two nights. The room was dirty and had paint peeling off the walls. The shower curtain was dirty too. She canceled our last two nights and said she would refund our money.

Very homey feel.

I really wanted to love this hotel, but we felt every year of its 100 years of age. The floors were creaky, the walls were thin, the mattress may have been original and the bed was terribly squeaky. It didn’t feel as clean as it could be (previous guest left popcorn on the floor and hair in the tub drain that greeted us upon arrival). It was charming for some of these same reasons, but I wouldn’t sacrifice another night’s sleep here again.

The room was cold with no thermostat to adjust. There is mold on the grout in the lower third of the shower walls. There os a pretty gas fireplace in the room but the front desk person said it doesn’t work. The front desk guy seemed put out that I checked in at about 9:15, and noted I was the last one in.

If you like older construction then you will appreciate this property. It is very charming.

Great location. Property is older and could use some updates but overall great stay. Peaceful with no TVs on property. Easy walk to downtown.

We were there during Hurricane Helena, Staff could not have been more helpful not only to the guests but the families who came who lost everything and needed a hot meal, bottled water and a roll of TP. A strong community spirit when everyone was reaching out for comfort and basic needs and the hotel accommodated everyone for many days.

Keep in mind it’s a historic hotel so manage expectations. No hairdryer or TV in room, a/c not adjustable . We stayed Monday night so no bar facility . A short thunderstorm resulted in minor flooding in our corridor . Overall hotel is in a great location but is in need of a refresh . On check out we were not asked about how the stay was which was surprising .

Pictures of rooms showed TV's we had no tv , very small room very noisy above ,, and they were not able to move us ... but still very polite........when booking definitely ask quesetions , seeing is not believeing

Peaceful and lovely.

We had a little problem with ants in the room. Also could have used a bathroom trash can, some water cups, luggage rack (other than the dresser), and actually having two chairs for two residents wouldn't have been too bad. We were fine - just suggestions.

The motel is old. Our room (228)was very small and had a funky odor. Toilet seat has issues with staying in place. Very annoying. Shower very difficult to operate. There were no drawers for clothes. Only a closet. Would only recommend for a night or 2. Enjoyed the back patio with fireplace and TV. Never saw any staff in the afternoon or evening on Monday. Motel was slow so may be why. No service available.

The stay was short but very comfortable. The room was very clean, quiet and tastefully decorated! We really enjoyed the prime rib buffet out on the cozy and inviting back patio area. The price of the room was great in comparison to a regular hotel and so much better because of the ambiance! We will be recommending this place to friends and family!

Beautiful old historic hotel in the heart of Black Mountain.

Beautiful 1920s era hotel, with vintage crystal doorknobs and they still use old turnlock keys! I felt like I was visiting the beautiful Lakeview Hotel from Silent Hill 2 in its heyday.

Great location and great food and bar area!

Great

This is not really a fully functioning hotel. The current owners are living on the past efforts. Hotels.com should not list this property. There was no food service (as advertised). No breakfast either. The A/C air ducts were pouring out dust. Very poor upkeep. I could go on but this facility is one step from a total knock down.

Always a great place to stay

Loved that there was no electronics (t.v.,phone,clock radio) in the room. Enjoyed having my morning coffee on the large front porch with rockers. Hotel is walkable to all the cute shops in town. Lots of natural light through the room. Floors are old wood floors, so yes they creak, but that’s what they are suppose to do. Will definitely go back.

The staff were very courteous and helpful Property very nice.

Exceptionally clean and well maintained for an old hotel. It was quiet, and close to the town- we walked to dinner and breakfast. Would definitely stay again!

Nicely located, close enough to center of town for a nice walk to places to eat and far enough to avoid the noise.

Very comfortable, friendly staff, however the bathrooms were not clean enough, cleaning should be very detailed please, there was urine smell coming out of the bathroom.

My other comment was that the first room that I was given reeked of smoke (not their fault) and they quickly gave me another room upstairs and carried my suitcase up for me.

The room did not have a television, which I assumed was a standard room thing, so was disappointed & the floors were very noisy. The rest of the hotel was very nice and nostalgic.

My stay was wonderful, from the minute I checked in, until I left. Staff was very welcoming and assisted me getting up a few stairs with my walker and bags, Ate dinner on the patio. Had a wonderful server, Wisteria, who was very attentive. The tomato basil bisque was delicious as well as the shrimp and grits. For dessert I had a different kind of carrot cake-not the usual one. Ate breakfast there also. I would stay there again if I was in the area. It was right in downtown where all the shops were within walking distance,

No TV, girls not very attentive at front desk, walked too far for handicap parking

The hotel is very quaint. The staff was amazing in every single way. Everyone was awesome. Great location. We ate at the restaurant and it wasn’t that good but we were impressed how accommodating they were with my husband who got sick and had to stay at the hotel. Will come back next year!

It was wonderful time! In walking distance from the downtown. There was a BBQ cook off and music at the casebook the property! The Romano the first floor give that older vibe which we love! The rooms on first floor is spacious and big. There’s no tv in the downstairs rooms. But it bears walking up the stairs bc there’s no elevator. Overall 5 stars

No TV in the room , only one chair in the room

We are frequent travelers and went for a couple's night away. They have a place that could be lovely, but they are missing many things. On check out, drop the "people steal our keys" and have people sign the key waiver without the comment that makes you wonder if others are still walking around with your room key. The room was so cold (no thermostat) that we literally were freezing (avoid room 4 or bring a parka). No TV of telephone is fine, but no hangers in closet? Really? Food was good but service was very poor and people were loud and drunk outside our room until 11 PM in courtyard. We wanted to sleep in, but awoke to a fire alarm at 7:10 AM on Saturday. Apology, no way! They are invested in explaining why things are, not fixing them. This is my first negative review in years.

Cute, but could use a few upgrades.

Nice, clean older hotel, a quick walk to downtown Black Mountain

Great location, friendly and helpful staff. Facilities a little tired. Small bathroom.

I was unaware ther was no television in the room an I had hoped to watch some of the olympics

The room was very small, doors were thin, bathroom fan didn’t work and window could not be opened even though it had a rotating handle. But honestly that was all small potatoes. This was a pretty good hotel and was definitely worth the money. It offered high end and low end rooms and we got a very cheap one. But if all you need was a clean place to sleep, this is perfect. Restaraunt had very good food, bar had very good drinks, staff was friendly. The location was just outside the town center but it’s a small town, so it was very walkable to everywhere.

I loved everything about it!

We stay here regularly with family nearby. Location is great for enjoying Black Mountain. Front porch, lobby, backyard areas very welcoming and nice. Rooms need updating! Outdated plumbing produces no water pressure and irregular temperature. Toilet seat was very loose, which I would have reported, except that the front desk was busy.

We loved our stay and would definitely recommend this sweet little inn for future stays!

Staff was great. Cool historic hotel with charm.

We asked for housekeeping on our second night but never got any housekeeping so we had to dig in the closet to find some towels to use. The grounds are worn. There are no flowers blooming, and there should be. We love Black Mountain, but highly doubtful we would stay here again.

We enjoyed our stay, found the 1919 vintage hotel comfortable and well maintained. We’ll stay here again. One note, the floors and our bed was creaky, but expected in a 100 year old building.

Like many travelers we arrived in the area after a long drive. Our plans were to attend a show in nearby Asheville. Beginning at the 4:00 check in time, a very loud Caribbean duo began playing right below our room on the hotel front porch and continued for over an hour. This made it impossible to take a nap before our evening plans. The only response from the front desk was a half hearted apology The room's air conditioner could not cool the room and the fan in the closet was caked in filth. We dined in the hotel and an ordered medium rare burger came super well done. They also managed to serve the wrong selected eggs at breakfast. All in all I cannot recommend this hotel.

Staff helpful and courteous. Close to hub of town. Quiet.

Staff was very helpful.

Absolutely terrible

Really neat hotel with a lot of history. Great staff and super convenient to walk anywhere you would want to go

No TV

Loved the rocking chairs on the porch to sit and enjoy the amazing Mountain View. The food at the restaurant was delicious and the specialty drinks at the bar were outstanding.

Wonderful location, great service- hope to go back!

I disliked the condition of the property. including parking, room lighting, TVs, AC, and breakfast service. It was especially offsetting that we found used towels on the back of the bathroom door and our deadbolt door lock was inoperative.

They said once I was leaving for the night I had a curfew and needed to be back by 11. When I pulled up at 10:30 the girl was in her car already leaving. She said oh I decided to leave early today. Plus the bathrooms are not clean.

The place is clean and obviously old but the fact i didnt know there was no tv in the room until i got in it was annoying. Small space, no remote for the the fan even tho i asked for one and was told room service would bring it to me but never happened.

The mountains

Delightful inn and wonderful location!

The staff were lovely and very accommodating. The inner courtyard adds a great touch with an outdoor dining area. The room was clean, small. The whole building smells of old wood, but you get used to it. It is a bit like staying in a museum. Great location, walking distance to downtown. We would stay again.

Most of my discomfort was due to my sloppiness in not reading the description. I went on a solo trip where I didn't intend on leaving my room since I've been to Black Mountain several times and just needed to relax. There wasn't anyone at the check in for about 10 minutes. There wasn't an elevator which normally would have been fine, but I wasn't feeling great and 3 flights of stairs upon arrival without any assistance was rough. There wasn't a chair or a desk in the room, and there was only one nightstand which didn't offer a lot of space, not an adequate shelf in the bathroom for items. There wasn't a tv in the room which I didn't even realize because it's so common, I didn't think to look. There wasn't a refrigerator or a microwave, or coffee maker and to get ice, you have to ask for it downstairs. There isn't any way to adjust the temperature of the room which was very cold the first night, and there was a lot of hallway noise my last night. This would be a great place if you were there to explore the town, I honestly think I should have explored the site more thoroughly. The shower had a lot of water pressure which I enjoyed. I did get a burger from the restaurant downstairs and it was cooked really well.

Great place to stay, charming and clean.

I had one of the best hotel experiences I've ever had at this stay. Hunter was exceptional, thank you again for everything!

A quaint hotel with a personal touch of service. Each room is uniquely decorated and has touches from the past. There needs to be air condition/heat controls in each room and more plugs. There are no televisions or refrigerators in the room.

TV didn't work. Loss of CATV signal. Toilet seat was loose. Shower was nice and room was quiet

Great location; completely charming; attentive staff; you could hear EVERY movement from the room upstairs

This Hotel does not appear to know its identity. During our two night stay, we observed an extensive display of modern art (same artist) and “grunge” style music played by the only employee present. Our room was stark in design, the bed frame was noisy, the shower hot water faucet was installed backwards (leading us to believe there was no hot water), the AC unit thermostat was located down the hallway and controlled the climate for at least six rooms and there was little extra bedding (one pillow w/o case and no blanket). We know this review sounds harsh yet this Hotel is in need of renovation on all levels. One employee did inform us that a new group of owners have purchased the Hotel and there are plans for complete renovation and updating. We can only hope that is true and will look for it to happen as we will probably visit Black Mountain again in the future. On a positive note, though our room did not have a private coffee maker, there was fresh brewed in the lobby each morning.

Great location. Very friendly staff. Clean large room.

If you like vintage hotels it will be a good choice for you.

I liked the location and proximity to the town’s restaurants and shops. The environment felt more like staying in a home than a hotel which made for a comfortable stay.

Wouldn’t do it again.

The property is under new ownership and they appear to be making renovations.

The floors on the front porch, lobby and hallways were dirty. They needed to be swept and the tile should have been mopped. The front entrance door and trim work had peeling paint. Our room was warm at first but the man at front desk came and opened the air vents which helped a lot. Our room was small and no TV, which we were aware of.

Great historic place. Would for sure stay there again.

Nice location.

We enjoyed our stay. Theres no TV which didn't bother us, but may others. There were a few bugs in the room (a moth and some mosquito hawks) but that happens sometimes in older places. Mattress was pretty uncomfortable and hard though. Great location.

A comfortable relaxing place - beautiful historic hotel with very accommodating staff. Wish we had known the restaurant would be closed for the nights we booked, but otherwise would love to come back and stay!

The grounds needed to be mowed and patois needed to be blown off and hosed down. The gazebo and furniture in it needed cleaning. There was no TV, which wasn’t a huge deal but it would have been nice to know in advance. The bed was like sleeping on a rock. The room next door had two dogs that barked constantly. This property has a lot going for it, but needs some focus to get it to where it could be. Overall we enjoyed our stay, but it could have been better.

This property is old and nothing special. Many of the rooms don't have individual heat or air-conditioning controls. There's no TV in the room I was in. The bed was uncomfortable. And the website they advertise a bar in a restaurant, both of which were closed when I got there and are closed on Mondays and Tuesdays, that was one of the principal reasons I chose that hotel, I feel like I was misled

Property was clean, parking was easy. We checked to a room that was already occupied. Luckily the gueat werent in roon when we opened door. FYI there arent tvs, clocks, phones in rooms. They gave us 2 towels and one washcloth for visit. Inn is very noisy..dont plan on sleeping in

The main street of Black mountain with all the shops of interest was a mere 3 minute walk from the front door of the inn. So not only was it beautiful and comfortable but it was very conveniently located.

The place is true to the early 20th century in look and feel. It was low-frills, no television, no hair dryer, sluggish AC/heat unit. Affordable, good for a night's stay, but the staff is really the best aspect of the place. They are stellar and friendly.

Beautiful old hotel, wonderful fire pit, and outstanding restaurant. Helpful friendly staff.

Like convenience to town. Sub par mattress and pets roaming free in lobby

I had a great stay to see my daughter at a track meet at Montreat College.

Great old building, close to downtown.

The Hotel had past history and it was well shown off. It was unique but the amenties was small. BTW, no TV.

I loved The Monte Vista. Simple elegance and so clean and comfortable. A stones throw from the center of town. The staff was so friendly. I highly recommend and I will definitely go back.