Boca Plaza by Lowkl

Online it said it was near the beach but it took a 25-30 min Uber ride to get to the beach.

Room was large I paid for and reserved a First Floor room with a patio. They confirmed, and when I arrived, it was not available. Instead, they gave me a 4th-floor room, and the elevator was out of service. Why pay extra for a first floor in advance? They took no ownership and simply said, sorry.

Room was ok, but the property itself had a lot of trash around and we even found a food wrapper in the hot tub. The pool was not very clean, and the staff was less than helpful with the exception of one young man. Elevator was out the entire stay, imagine hauling a weeks work of luggage from up and down the fourth floor. We had zero housekeeping service and had to ask for fresh towels and toilet paper. Location is great, but overall will not be staying here again.

Good

It was a nice place to stay for the price

Great location and very attractive price

Great for one night business stay. Clean, quiet and comfortable. Also Bar/restaurant onsite has good food at reasonable prices. Will definitely stay here again.

Bed was extremely comfortable

Housekeeping was another major disappointment. During my five-day stay, the room was never cleaned, and no fresh towels were provided. While the rates may seem affordable, the low price does not justify the poor conditions. Additionally, there was a persistent smell of marijuana throughout the property. The sheets, pillows, and blankets smelled strongly of dog hair and did not seem fresh or properly cleaned. Overall, the hotel felt dirty, poorly maintained, and neglected. I genuinely wish I had a better experience, but unfortunately, I would not recommend staying here.

It’s all good to me

Exceptional

Exceptional

Lisa at the reception desk was outstanding. Great visit

Very rude people, and very poor service and cleanness

It was a great stay clean spacious room and great customer service.

It was a great stay clean spacious room and great customer service.

Bar outside was good, fun. Good bartender

Room was visually okay but the maintenance and condition were poor: mold, insect feces, and unsecured / wobbly toilet.

Very good hotel with big and comfy room and amazing balcony. Good price for better quality.I loved it.next time will stay here for sure!!!!!

Affordable but clean

Very good

No coffee despite being listed as an amenity. Multiple items broken and not functioning in the room. I was given the wrong room up on check-in and it took 45 minutes to get into the correct room that I paid for. Room was not ready at promised check-in time. Very difficult to reach anyone on the property when I needed them for repairs.

crazy rate flux, as much as 60% less.

Exceptional

Good

Did not look like the pictures

Disappointing

This hotel is what you expect, very basic and gets the job done, overall it was a decent stay and I would recommend it.

Pleasant

pool or hot tub not working. Guest elevator not working. Tried to call the hotel repeatedly and sent messages none were answered. It was clean but run down. Disappointed about the hot tub as that was a big booking point and was not told it wasnt working.

Hey it was great!!!

The room was clean. The bed was comfortable. The patio was just OK. Lots of overhang makes room very dark. Pool was broken. If you stay on the first floor in the main building, you’ll hear karaoke until midnight. Great location and the staff is super friendly and helpful.

Excelente

The bathrooms are small, very minimal parking. Elevator was down. The hot barely got hot or had any heat for that matter.

The pool was closed while we were there but it was a decent olace, room was clean and had a privacy balcony. Room was fairly priced so that was good

Nothing good to say

STAY AWAY FROM THIS PLACE AT ALL COSTS!!! First they require a $100 incidentals deposit. What incidentals??? The room was garbage. Paint peeling from the walls, doorframes, etc. Mold in the bathroom, Tub was disgusting. Kitchen had stains on the counter and there were stains all over the floors. The curtain rod was bent and broken. TV wasn't working properly and neither was the A/C. The back of the property looked like a slum. The fire alarm went off at 11:30 pm for 10 minutes. I had to run the hot water in the tub for 10 minutes+ to get at least WARM WATER to shower with. I would compare the owners of this property to SLUM LORDS! They obviously don't care at all about their guest experience. This is the worst hotal experience I have ever had.

The fire alarm went off, ruined our sleep, and it was never addressed. A refund is due.

The hotel is a bit run down but the staff was awesome. We found a little bar inside that was super cute and live music at a bar by the pool. I would stay again

Nothing. Everything except the location

Nothing. Everything except the location

Nothing This isn’t a hotel it’s a motel

Although it appears to be more of an extended stay. Let's being, When you arrive to the property from the outside it appears very nice and cozy. But as soon as you walk in the

Justin was great!

Room was great size and the pool/bar area was fun. It’s kinda run down, but it’s a good location and price.

Being able to use any type of debit card and price

I love everything about the property On Saturday, 4th April, 2026 I was sitting by the dining room table and one of the white plastic chairs break while I was sitting on it. I hit my head to the table but i injured my back. I informed front desk and they told me they would have sent someone from maintenance but no one ever came. The people at the front desk told me they were sorry but no one asked my condition or how I was feeling.

Being able to use any type of debit card and price

Close to the hospital. Watched people that were high passed out in car with doors open. People in parking lot slanging dope . People not staying at hotel in parking lot milling around the cars.

Close to the hospital. Watched people that were high passed out in car with doors open. People in parking lot slanging dope . People not staying at hotel in parking lot milling around the cars.

The property is old, and gives off a motel vibe with the rooms being entered from the outside. I didn't really appreciate having to fill in a pre-registration form online with my personal and billing information (credit card), and the reception staff were completely impersonal. But, the room and bedding were very clean and neat. The outside pool area was nice and the Tiki bar and entertainment were enjoyable.

Disgusting room, loud restaurant that wouldn’t turn down the music until 2am, sarcastic staff. I had a terrible time here. THE PICTURES ARE NOT SHOWING THE TRUTH! It’s a scammy motel that advertises its close to FLL(it’s not), the rooms are not as described, and the fixtures are nasty!

the room is dirty, the sink smells. I found a dead bug underneath the bedsheet.

They had live music while i was there on a Saturday by the pool & i loved it. I don’t think it’s year round though. Front desk was awesome to me, super friendly. My only knock on the place was the gym was lacking & non of the tread mills worked. Foods pretty good n it’s an interesting vibe. Not sure how to explain it, modern throwback n beachy i guess.

They advertise quiet hours start at 11pm but that is not enforced. The couple in the room above me were blasting music until 1am, then at 2:30am I received a very loud banging on my door with a man saying hello. You can hear everything going on in each room on either side of you as well as above you and I did not get anywhere near a good nights rest. This is dissapointing as I was there for work.

Very good

Room could use some upgrading, front desk is not always available, but for the $ it was good.

Older hotel. Very clean. The elevator was broken

I was in the room directly next to the lobby and it was very noisy at night. Very hard to sleep. At 4 am I was woken up by dishes from the restaurant I’m guessing. The door opening and closing was noisy and woke me up as well. The housekeepers carts constantly going back and forth woke me and was a distraction as well. There were roaches in the room and no pool tables.

I did not have any housekeeping during my stay and had to take my own garbage out to the main garbage can. I had to ask for toilet paper from the housekeeping staff for my room.

They never gave me back my deposit and they keep forwarding my phone calls every time I called the front desk. This is unprofessional.

NOTHING TO LIKE UNLESS YOU LOVE TO BE BITTEN BY BEDBUGS The staff did not care about my requests or complaints. STAY FAR AWAY

Exceptional

So this was our first time staying here and honestly we had a good time. It was only one night but we went to the tiki bar and everyone is very friendly. However Loud Early morning construction woke my husband and i up at something like 730am! Would've been nice to get a heads up the day before.

Yes

Location Everything else !! And somebody really should check the dates on their elevators I'm pretty sure they are in violation !!

Location Everything else !! And somebody really should check the dates on their elevators I'm pretty sure they are in violation !!

Comfortable hotel, similar to an Airbnb with kitchenette, dishes and linens. Great bar and restaurant in an excellent area of Boca. Fun pool, perfect for kids!

Old chipped worn surfaces. Nothing special . Good location and clean Clean, good location

Clean, good location

No

Close to shopping and the beach.

Dirty,! Not worth the price. Id rate it a 3 on a scale of 100.!

The room was nasty, not cleaned well at all baby roaches, counters heavy damage in kitchenette. Rocu tv no cable. Balcony had patio furniture on it that you wouldn't dare sit on for fear of falling through (sun Damage) I could go on.

We checked in just shy of 4 PM on 3/19. Lobby elevator was out so we were told to use the employee elevator. Dirty diaper found in the trash can under the sink. On 3/21 the employee elevator went out so we used the stairs for the rest of the stay. we had room 310.

How close it was to the beach? Plumbing was terrible. Took 10 minutes to get hot water fixtures were broken bed squeaked so loud you woke up when you turned refrigerator froze everything was very dirty inside and out.

Had to wait an extra hour to check in which was very inconvenient after traveling all day. The front desk seemed under staffed or just not there ever.

It was ok for the price I didn’t like how it smells in the lobby.

Complete bait and switch. Place had a lovely lobby. Everywhere else on property was old, worn, unmaintained, and beyond filthy. For why they charged for two nights, there is 0 reason why the property should not be going through ongoing and routine maintenance. There are pics to prove. And, the location is in a residential area. So, the idea of ‘spring break’ pricing is not an excuse for such high prices when the place is nothing as it’s advertised pics show. I even had to fight the shower to actually shower. Stains on the pillow sheets. Looked like blood. Old, faulty furniture, still with assembly stickers on it. Soap scum and mystery hair in the shower and sink.

Was amazing

The pool was nice as was the tiki bar, although the pool could have been cleaned more often. One of our towels in the room had a hair on it so we had to request new ones. They really don't clean your room while you are there unless you specifically ask for something. The property is getting a little run down from what I remember last year. It seems they defer maintenance until absolutely necesssary. The look on our balcony door was barely functional and the screws holding the latch plate in plave were holding on for dear life. They were quick tp give replacement pool towels and parking passes so overall not bad. They just need to work on cleanliness and maintenance more.

I love their rooms, especially the suites with the patio! That the restaurant isn’t available on Monday!

They have to let you know that you have to advice in advance to request to clean the room.

The hotel is off a main road and close to menu places to eat and grab a drink. I did not know that it was split into two buildings. Although the rooms were clean, the grounds need work. Over grown shrubbery. The pool did not look clean. The tiki Hut was disorganized. And no one is cleaning the stairs, elevators, nor walk ways.

Two separate sleeping areas and a kitchenette adequately supplied No AC vent in the bathroom

They could get their guest elevator fixed. I hear it has been broken a very long time.

The hotel is very dated. The bathroom/shower/tub needs a total redo not bandaid fixes. Also, the tv wouldn’t turn on so I tried calling the front desk/office for 2 days to have them come fix it (nothing done) before I had to stop at front desk to get help

Crazy online registration process. Loud bars on Fri + Sat nights. No regular maid service. Coffeemaker, but no coffee packets. Only one bath towel for 2 double beds. Bath rails loose. Iffy bed support legs. Tiny dresser/ bedside stand.

Balcony was disgusting.

Elevator did not work all week.

Both elevators were out of service- both a fire hazard and ADA VIOLATION. We’re in out 70’s and could barely make it up 2 flights of stairs with luggage and our bicycles. The from desk told me they had no one to offer help, and the guest elevator had been out of service for several days. The staff elevator was also out of service. It’s both illegal, and against code.

Definitely a nice place to stay!

Difficult and unfriendly check in.

Room was not clean and the guests next door were very loud.

The room was never serviced. There was black mold in the shower/ tub area. I also saw two worms. One in the bathroom and another in the bedroom area. Upon stepping out of room 105, I witnessed what appeared to be a drug transaction conducted by two males who were in a room above mine. This was all reported to the manager, and no action was taken.

The hotel has good amenities and staff is OK, I arrived at 4:30 pm and there was no room available until 4:45, the room needs an update, there was a coffee maker, but no coffee or filter paper front desk said they were not aware of that

The room was ok. It was clean but it had a musky old smell. The air conditioning was loud. The bed was hard similar to a sofa bed. Overall it was ok because only stayed 1 night for work but I wouldn’t be caught dead staying there more than that.

Pool & Hot tub were gteat

The room looked clean. The staff friendly. Didn’t have time to use the pool. A couple of places to eat walking distance but limited selection. Location was good. Minutes from train station. The bath filled up with water that would not drain. Mention to reception but did nothing. Microwave was not opening so had to eat my food cold. The mattress needs replacing was sinking in certain places. The pillows were great. Left room key & parking cards but they said may take $10 off deposit if not returned. Would not come back here again.

We were very disappointed in our stay. The hotel put two elderly people on the fourth floor with no woriking elevator.. Another guest said it hadn't worked in 5 years.When we went to the employee elevator it got stuck and i am claustrophobic. No emergency phones or buttons worked and when I called the front desk it went to voicemail and no one helped us. We finally got out by pushing buttons. We asked for a replacement room and it was not the same as what we paid for. The elevator incidence happened 2 x. No one from housekeeping picked up dirty towels or replaced tehem. Mold in the bathroom. Very unhappy with this hotel and Expedia recommendation..

The damn tv didn’t work. Called the office 4 times with no answer; had to go downstairs to tell the guy at the desk that the tv wasn’t working. He said he would send someone but that never happened. The countertops are chipped. 100$ security deposit….. there is no smoking on the premises but I saw ppl smoking weed on the balconies.

Good

No deadbolt on door or adjoining room door = woman traveling alone feeling unsafe, especially as it is a motel so there is no “hallway” security. Terrible perfumed scent in the room likely intentional to cover the smells. Loud air system. Loud traffic noise.

Staff is rude if you just want a roof over your head then it is ok.

Towels were not replaced, even though requested. Sink drain was shut and sink filled with water. Had to request maintenance. Toilet gurgled and backflowed. Shower drain clogged, water came up to ankles requiring maintenance. No facial tissues provided. I stayed there 15 years ago. Front desk staff were very helpful. Restaurant staff very friendly

Room was ok, but for the price, it was poor

I was pretty disappointed. The pictures looked really nice and luxurious but the room was old and dirty. There were bugs, the toilet wasn't flushed, the room smelled strongly of chlorine or bleach, and there was no body soap in the shower. There were 2 shampoos and 1 conditioner, but no soap. So I had to wash myself with shampoo. The fan didn't work either, so it was really hot. I honestly didn't feel safe either with the door leading directly outside and the lock being small. It's like a motel. Overall 1/5, will unfortunately never stay here again. Thank you.

Bed bugs

Room was so clean, quiet

The staff was very nice and welcoming. There is a need for more security around the property. When we pulled up there was a vehicle and couple setting up a bed in the bed of a truck with sheets to sleep. The elevator was out of order. So we tried to use one stairwell. We could not as it was blocked by a person under the influence of a substance yelling at someone on the phone in the stairway we needed to take to our room. We walked to the other end of the building to use the other stairs. There was a large amount of trash in the back parking lot that we were told to park in as our room was in a separate building from the main hotel. It seemed like a spot homeless persons might be using. The room and bedding was very was clean. There were cockroaches in the kitchenette. Around midnight there were multiple cops and an ambulance right outside our room. We think someone must have reported the person in the stairway. They were confronting him and attempting to remove him from the property. There were other people yelling at night fighting. We ended up cutting out stay short and letting the front desk know the reasons why, mainly safety. Again, the front desk staff were very nice.

No housekeeping during the five day stay, then asked to leave abruptly at 11:00 on the last day

Horrible.

Disgusting. Bed was literally caving in the middle. Bathroom was disgusting and lacked basic amenities. I saw the bad reviews and still went there with zero expectations, and still was horrified. Smelled of smoke. Felt like my foot was going to go through the tub. Go stay somewhere else for a few bucks more a night. Couldn’t even get a bottle of water, absolutely useless place.

The stuff didn’t not know where to send us and the elevator was not working

It was a great price. Clean. Nice ammenities. This won't be the fanciest place you have ever stayed in but its good for the fair price.

The elevator didn’t work so we had to walk up and down the stairs with a bassinet luggage and our daughter. The guest there were not friendly the bathrooms not clean we squeezed into an employee elevator once they told us we can use it the second day there. We did not feel safe at all.

Room was in good condition except the commode that did not work and no one came to fix the issue

Cockroaches … have sent pictures dirty … the shower door handle was falling off we had to shower some where else …..

The room smelled nice. Was a pleasant stay.

Absolutely disgusting property.

The room was ok the heater was not working during my stay and i talked to the staff for maintenance to look at but never showed up

No hot water. No water pressure. No coffee or hairdryer (both were advertised). Noisy beyond belief. Terrible experience.

All of the above the showers with lukewarm the heaters didn't work I was cold I also extra blankets which I had to get they did not bring it up to me the lights switches were not working and the clickers were not available I need a refund on my stay

Very noisy , cold ,smells, old rooms more like a motel .will not go there

I only give them 3 stars because the hotel was nice and clean but the costumer service was excessive, I only booked for one night I got several messages through the app, WhatsApp, emails and text messages. The total of messages exceed 15 from 6am to 9am the day of check out, is beyond annoying. I had to stay another night in the area and I made sure to not book it again. Good costumer service is nice, but it feels like harassment when you get same message in an email, text, WhatsApp and in the app

Elevators not working, chef evidently quit and room was outdated. On a positive note, Laura the manager was very pleasant and helpful.

Wrong room was given. Booked and paid for a Superior Queen Suite and was given a standard double bed

Staff was absolutely outstanding! Very nice pool and hot tub, we enjoyed our stay immensely

No hot water …

Very nice staff

They have bed bugs.

the air in the room is damp & muggy, the door doesn’t shut properly, toilet doesn’t flush properly, the bed is sunken in. you can feel the springs in your back & every surface in the room is sticky despite being wiped down by me personally… the pool is dirty, restaurant wasn’t open through my entire stay, & the person that checked me in on Sunday couldn’t be bothered to look up from instagram on her phone while i was standing in front of her. they also blew my phone up asking for a rating & when i gave them this exact review, crickets. no response. no follow up. so i guess they only wanted the feedback if it was good. if i could get a refund i would.

yes clean room and staff was nice

Overall the room is okay, the mattress was hard as a rock.

room was very noisy even on the 4th floor. The elevator didn’t work the whole time. Old mattress

It’s a decent place for the price I paid and my room wasn’t bad at all, the bathroom could use some better clean but other than that everything was good with room and staff

The only thing good about our stay was the rate. And the location is fantastic too. The hotel was horrible. The non-smoking room wreaked of old cigarette smoke and you couldn't even go out on the balcony because there were so many people smoking outside that the smoke came into the room. Would not recommend staying here.

Room was in ok condition - floors had sand on it. Hot water in the shower wasn’t working but overall, an ok stay!

Room had roaches, front desk was terrible. We didn't stay. Waiting on a refund

Very clean room and linens. Excellent shower!

The pictures shown distant quite a lot from reality; manager was very rude when I described that I had already talked to expedia to change locations, because of some situations we had seen upon arrival to check in and the room condition and she even denied having received the cancellation email. Once we left, to come back later, I received a cancellation confirmation by email (thank goodness I got a notification on my phone and saw it right away), we rushed back, while trying to reach expedia's customer service; upon arrival, they were already cleaning the room without our authorization

Easy check in and comfortable bed, although it seemed short. The restaurant and Tiki bar are closed on Mondays, so keep that in mind. Quiet and peaceful.

Did not work

First Room the put me on was very dirty unclean front desk lady was on her phone more than helping us change rooms 2nd room was okay I will never book them again

Me pareció bastante bueno, aceptable para una noche y se veía limpio y tranquilo

Hot tub wasnt working pool was heated no towels was at pool area and no heat in room even thou we had cold period for 2 days. Room smell like it was smoke inside. Really terrible overall. Wouldnt recommend to anyone .

Never stay at this hotel. I found used condoms in the apartment and the bathroom. And the manager didn't care, because it must be something normal at this hotel. Stay away from this hotel, it's the worst hotel in the world.

AVOID do not stay here

Hotel is neglected. Dirty baseboards and shower. Elevators broken. Blood stains on the bedding. Paid extra for a pull out couch but the space was so small that the pull out bed could not fully extend. Shower was weak and not hot.

Clean room, friendly staff. The elevators were not working. And they have the Employee elevator shut down for the night so we had to walk three flights of stairs with a bunch of stuff just to get to the room. We got a totally different room than what the picture showed when we booked the room, but it still was decent. Let us have late Check out when we really needed it.

2 elevators are not working. Carried luggage up 3 flights. Noisy in the early morning. Night front desk attendant rude.

Consistent and convenient.

2. Elevator does not work and hasn't worked for a long time according to employees. Ees to walk up four flights of stairs each time. 3. Balcony door did not open. Could not enjoy balcony porch. 4. Very few towels Towels . 5. I asked for an extra set of towels and they wanted me to bring down the old ones and with the elevator not working walking up four flights of stairs just to make their job easy. It's not what I call hospitality. 6. Too many rules that do not benefit the guest, but makes the property management jobs easier. 7. No security chain on my door. 8. That's not enough curtains to block windows, resolving light pollution from street lights, and morning Sun. The advertisement said blackout curtains. 9. Inattentive, impolite, lazy front desk staff both (evenings and morning), actually, quite rude with apathetic tone. This motel is under maintained.

Room was dirty and very uncomfortable to be in.

Room were run down! Hot tub didn’t work! Elevators didn’t work! Staff was not nice

The elevators were broken and we stayed on the 4th floor. Parking very tight.

So beautiful

The room was very spacious and nice.

The wires bed was very uncomfortable. Back hurts the next day. I like the white tile floors which were clean. Kitchen was also clean.

Bad timing to request my review. I stopped by the front desk 3 separate times today to report my refrigerator inop. I was promised each time that while maintenance was busy, they would definitely stop by to correct the problem before they left for the day. The person on duty never logged my issues (there are 2 other open maintenance items which have been open for several weeks) and maintenance is gone for the day. My expenses dive fish and other food will now spoil.

the bed is bad need remplace for a new one and inside smell bad

The atmosphere was great.

Location was great, staff was great, price was great but I don’t feel so great. I’m not sure what I was allergic too in that room but it hit me like a train. The air filters in the AC unit were pretty dirty inside and out, the door has gaps around it so the humidity is pretty high and it just felt muggy even with the AC on ..

Great

Staff was nice. Hot tub was a cold tub. Bed was very firm. Felt like someone made me a pallet on the floor. Parking was not good. Not enough spaces.

It was a good stay for the price.

Make your own bed Empty your own garbage Otherwise, we spent a good week

The tv remote barley worked

Myself and my 3 family members received our room key and perceeded to the room. There was water in the walk way that we had to step over not to yrack it into the room.we got to the room and it was clean but very outdated. It did not match the advertisement. The floor was stick and there were #2 streaks in the toilet. We closed the door. All night after a 14 hour ride trying 5o sleep, it sounded like our door was wide openbut it wasnt. I could hear every vegicle on the main road pass by. My hisband sat in the chair at the table only to be hit in the head by water droplets. The sealing was leaking. The next day as we were packing we saw a roach. We were supposed to stay 4 days, we turned our room jey in the next morning. My fa.ily improvised and gound room for us after thst ordeal.

Great rooms

Ok

The hotel had agreste Location, Ita clean, friendly staff but they have a bar by the pool with live music from 7pm- 11pm. I wasn’t aware of that when I booked the hotel so I was very disappointed with the loud music.

Clean, friendly feom front desk to the dining area friendly staff.

Nice room, restaurant and tiki bar, friendly staff

The room was fine, although it seemed like the air vents weren’t cleaned properly, and the bathtub floor was bubbly. There was a lot of noise at night, people screaming and talking very loudly. My friend and I had a very hard time falling asleep.

Excellent

Friendly housekeepers

In need of repairs. Only one tv channel available. Not recommended to anyone.

Walls are paper thin. It was so noisy that it was impossible to sleep. Elevators were broken. Hotel was clean but didn’t feel safe. There were parties on Saturday night and food and trash was everywhere on the stairs and walk ways. Front desk staff was rude when I asked to be switched to another room.

The room was clean and staff was super accommodating

Wonderful stay the staff go above and beyond

Comfortable

The property and staff were great. Unfortunately be careful do not leave your key and parking pass in express check out. They will say they didn’t get them and charge 10 bucks. Also at 4:00 am you only get a cold shower. They do provide a coffee pot but no coffee to use it. For these reasons I will not return.

I returned the decal and key although the hotel didn’t mention this during checkin but was still charged for it. Additionally it was Halloween night and they charged me for getting makeup on the towels and bed. This is absurd and never happened at any other hotel I’ve stayed at. Please save your money and stay elsewhere

Best part was the jacuzzi !

No television or internet works in this Hotel. The staff promises to help,but never comes to assist. They blame the internet on a storm but after speaking to anither individual tgatcstays there the internet never works. The elevator is broken also. You can only go up but not down. They also have a bad plumbing issue. The tubs gets clooged and the staff doesn't come to assist. The services and self are poor.

It was fine for what I paid. Room was very clean no coffee provided but a machine. No rugs that was great. Coffee in lobby was

Some room it’s nice some room it’s not much..Just like receptionist some of them like a guy so nice and professional was but the another girl who post to be check me in when im arrived not to much!! But she wasn’t this important to me so I get over her rudeness when I left the front desk area..!👍

The front desk was rude and I had a compliant and

Hdjdjd

down (carpet loose). the hallway carpet loose. My safe didn't work. I have never been in a hotel where you can't check out early, is like they are forcing you to stay. A lot of complain from another guest. Housekeeping never clean my room. I will never stay at this hotel. I can believe Expedia is housting this hotel.

Excellent location

The shower is broken doors don’t have any privacy

Their was dust on the appliances. The bathtub filled with water underneath so it felt like you were standing on a waterbed. You could feel the springs when you say on the bed, and no clock in the room.

Everything is just awesome here

We checked in and went to our room. We immediately left as the place was disgusting. We did not even stay there. The photos are nothing like the photos on Expedia. I wish I can post them here. I would rather have slept in my car than in this disgusting hotel. At all cost do not stay here.

Great room and kitchen with balcony.

Room 214 corridor lighting is out and appears it’s been out for quite some time. Exit lights out. Corridors filthy. Marijuana smell prevalent. Room 214 furniture has holes in it that were made from wild cats.

No hot water. Cleanish. Blood was on the bathroom walls. Trash all over the property.

Horrible costomer service... to9let didnt work on our 3 day trip... madr us check out of the 2nd roʻm by 11am without even a hint of caring! Would never recommend!

Everything was a cluster from check in to check out. The website and pictures do not show how room actually look. It i was run down and dirty. We did not feel safe the doors did not lock properly and lights did t work and never fixed. Could not get any hot water for the shower. Disgusting place to stay

There was a lot of trash around the property. When we opened the door to our room in the morning the hallway smelled like smoke so bad it made me cough. There was also a guest staging next to us was very hostile in the morning and was screaming and yelling for over an hour.

Clean rooms and friendly staff.

When you stay in Boca Raton Florida the only resort you should consider is the Boca Raton Plaza Resort. The rooms are large and clean. The staff bends over backwards to make your stay amazing. The restaurant and tiki bar always keep the resort vibe going with great food, great drinks and great music. This is THE BEST place to stay when you are visiting Palm Beach county, Florida. You will not be disappointed. Can’t wait to meet you there.

It is good for a cheap, clean stay

While the place LOOKS like they clean, the while place could use a refresh. The bathroom door in my room looked like someone had kicked it in. The "kitchen" counter was a disaster, stained, and impossible to clean. Remove all that and the restaurant, Tiki bar, pool and staff are wonderful.

Did not feel safe

The rooms were very clean and well decorated! The price was so good that I had low expectations. They exceeded my expectations by far! Very nice!

Just perfect hotel for me and the wife... nice bed, great pool with a Tiki Bar and free coffee in the lobby

It was an amazing stay!

Bed bugs

absolutely perfect experience all the way around

This property thinks it is appropriate to keep a $100 security deposit for soiled linen. The bedsheets and one towel had a SMALL amount of blood on them. A young girl started her period overnight and this was unacceptable. I have pictures of the minor area soiled. This hotel also does not have secure deadbolts in place on their doors. Only the knob lock. We were repeat guests but will never stay here again. I will also be posting online reviews everywhere I can.

Exactly what we needed, 5/5! Affordable, clean, safe, nice enough decor and aesthetics! Plus the lobby and pool were nice! Highly recommend for a low cost, easy stay

It was awesome, they had a live band by the pool and all.

I remember to leave at 11am I do not have memory loss!

My family and I were moving and our new home was not ready before we had to leave our old home. We stayed here for 18 nights. I believe it was in the junior king suite we had a king sized bed and a full sized pullout couch my two daughters slept on the pullout couch and were extremely comfortable. They slept well no complaints, the king bed was way too firm for me, but that is just my preference. There was nothing wrong with it. The sheets and bedding altogether was clean and comfortable. We had a small kitchenette which was very functional. The reason we chose this room was because there was a small Weider wall in between the king bed and the pullout couch and there was also a curtain so you could completely close the two sleeping areas off from each other, which was very nice. It just gave my girls their privacy and my husband and I our privacy room spacious. It was just altogether a good experience , I really don’t have much I could complain about. The pool area is super cute with a little tiki bar. We did not eat in the restaurant so I don’t have reviews on that. The elevator was broken the entire time we were there they have a staff elevator in which they allowed the guests to use so no real problem with that. For what we needed this was the perfect place and the location was amazing! If I needed a local hotel again, I would definitely stay here again

This is an old cheap hotel. The staff is super nice, especially Sandra at the Tiki bar. The rooms are comfortable, A/C and showers work well. There are no phones to call the front desk. There are no “do not disturb” door hangers to let the cleaning staff know if you dont want your room disturbed. These are minor things. The Tiki bar and pool areas are a refreshing addition for this type of hotel. The beds are clean and comfortable. This is a surprisingly economical option if you are coming for work or medical and cannot afford resort prices.

Good place on very clean, thank you

The property was perfect for us. Had all the amenities that we were looking for plus perfectly centrally located to all the shops and the college

This place was a god send just what I needed at the time. Friendly staff not far from the beach close to shopping. Great price.

Just nit the place it used to be before trying to be B&B kinda. Pool area is still nice but hit tub musta been around 114 degrees.

Good place, worth the price

The bed was very spacious and very comfortable i had a nice stay

Low cost. You get what you pay for. I would stay there again. It was good enough.

The pool view

They need more lounge chairs for laying out in the sun mine broke while I was laying there and honestly they should have comped me for the day. I had to use my lawn chair out of my car and I end up hurting my wrist... Then they bring out some more shares that was after the fact of no compensation

Last time, two women walked into my room while I was in bed around 10:30pm. The front desk said I “wasn’t checked in properly.” Alarming, but I let it go. This time? Somehow worse. I woke up for class — no hot water. The front desk suggested the handle might be reversed (already tried that). They said maintenance would handle it. Spoiler: they didn’t. I got back that afternoon to cold water and a still-clogged tub. There was a plunger by the toilet, so I gave it a shot. What came out? A nightmare hairball — complete with what looked like pubes. The young guy at the desk offered a plastic bag to clean it up. I asked for gloves — he had to call his manager to find some. No other rooms were available. Maintenance? “Tomorrow.” Oh, and a millipede had been crawling around the room all day. I check out tomorrow, so I’ll be enjoying one last cold shower while trying not to think about the bugs or the clump of DNA that was clogging the drain. I don’t get paid enough to deal with this mess. Oh wait — I paid to stay here. Absolutely unacceptable. Photos attached.

Excellent

Everything was as explained in website. Check in @,4 is Bull💩

We stay there often. For the first time we got a room with a kitchenette and large fridge. Very unexpected. Loved it!

It was scary. Definitely not the place to go as a family. Dirty, smelly, noisy, and very sketchy.

There was a problem with our room on the fourth but we were moved down to the second floor in a great room- problem solved! We love staying at Boca Plaza every time we visit Boca.

Got locked out of my room all night and there was no front service person to help

Teresa was amazing

Good family place ...me I stay at this hotel whenever I travel to Florida, the beaches of Boca Raton in Palmetto and the beaches of Deerfield Beach are nearby.

Our room has a large apartment size refrigerator, and a whole kitchenette. Very nice!

The lighting and ceiling fan system operated by remote control was non-functional, leaving us unable to adjust the fan or turn off the lights—a major inconvenience that impacted our ability to rest comfortably. There were also several surprises during check-in that were not disclosed during booking through Expedia. Guests are required to submit a $100 security deposit, along with uploading a government-issued photo ID for all occupants. This policy caused significant inconvenience when my son—who arrived earlier than I due to flight delays—was denied access to the room despite having uploaded his ID and the deposit being paid. Even after I phoned the property to explain the situation, staff withheld the room key until I arrived nearly eight hours later. Service was also lacking in other areas. We requested extra pool towels, but they didn’t arrive until the following afternoon. The front desk cited limited staffing, stating that the l

The rooms are decently cleaned, no complaints there. The front desk was also very attentive and the bartender Carol was great. Really had the vibes going at the pool. However, the hallways could be tended to more, the garbages are always full around the property, and the elevator was very old and didn’t seem safe. Our last day there, there was a domestic dispute going on where the couple was arguing around the whole property and pool area. I had to take my 5 year old out the pool and take him back to the room. Unfortunately he ended up still seeing parts of the dispute because it was only a couple doors down from us. Another visitor got involved to help the woman and got beat up as well and came out the room with blood gushing out his head right as my 5 year old and I were trying to go back inside our room. The cops were called and it got handled, but the guy from the dispute was there still the next morning as no one got arrested. A lot of druggies on property as someone was selling from their room as well.

Cockroach gretted us when we checked into our room!

Came with my family and kids pictures shown online are not the same and didn’t give hotel vibes more like motel then when we was at the pool saw a guy that you can tell wasn’t a guest come in with a bike and get in and nobody said anything then our ac was leaking we called front desk and said they didn’t have anyone till tomorrow and we they never came. Then they had people argue by the pool and there was nobody to bat a eye

The hotel room was dirty and very dated. Couldn’t even feel comfortable sitting in the room with how dirty the room was. Couldn’t shower with how rusted and dirty the shower was.

Easy check-in… super comfortable beds

I had an issue first night with the toilet not being able to flush first of all there weren’t no phones in the room so I had to walk all the way back to the front desk and told him my flush not working he replied and said “Yes you have the room I remember we just had a client complained about the same thing” Soo you knew of this problem but yet still put someone in there. Nonetheless I had to wait until 9am for the maintenance to come because they didn’t have an over the night THANK GOD for my husband who fixed the issue, because again NOONE ever came the next day to fix it! Also no room service to fixed the bedroom throughout the day? They said they only clean the rooms when it’s requested like what that didn’t make any sense to me I thought I was supposed to feel welcome nice and relaxed… the pictures was from a model room. The real rooms floors looked like it was filthy and the there was no water pressure in the shower and the tub!!?? The floor of it was rising up ugh needless to say worst experience ever at a hotel you get what you paid for even less SMH

The room was clean and comfortable, the staff was friendly, and the location was very convenient. Would definitely stay here again.

Very nice. It has its problems with broken Ice machines and room safes but much of the Hotel is extremely nice and at a good price.

The Tiki bar had very cheap drinks and live music, and the Hydeaway restaurant had good food and very nice staff. Don’t think we will stay here again.

Overall, the property is in need of updating but the rooms are clean, the bed is comfortable, the shower is hot and the surrounding area is safe.

My stay was good. The front desk staff was nice. My room was clean. If I had to nitpick the door lock could have been more secure but maybe it was an older property. Other than that not bad!

It looks like a very nice hotel from online and even the lobby area was very nice the guest elevator is not in working order you have to use the employee elevator the mattress in bed in our room was terrible it definitely needs a replaced I thought it was going to break in the middle of the night with just us laying on it we had no washcloths in our room we asked for some and they did not have any we asked for extra towels they did not have any check in was very easy and the ladies at the front desk was very nice

The biggest complaint that I have is the cleanliness, or, more accurately, the lack thereof. There were roaches and bugs in the stair wells, halls, and elevator, of which I had to use the “service elevator” because the guest elevator didn’t work. But, even with all of that, I didn’t complain. I felt that I could make it work because the room wasn’t terribly dirty and I never found a bug in my room. However, I received terrible news, the worst that you can get about a family member, and had to cut my 9 day vacation to 2 days. They didn’t care. To book the room through Expedia I had to pay for it all up front and it was non-refundable. The price wasn’t any different had I been doing the reservation day by day, so there was no advantage to me, but I did it all at once anyway. They don’t care that someone died. That I could NOT have foreseen this. They just wanted my money. They got paid for an entire 6 days without me getting a dime back. But, that is okay because I now know that I will never stay there nor use Expedia again. Lessons were learned. I will be posting this review on every platform possible. Traveler beware.

it was an easy distance from training location.. very easy to navigate in and out...

The room was very nice, ive had a few issues in the past times ive stayed here with door locks not opening and toilets not flushing, but staff are so quick to fix each problem or get us into new rooms, its an amazing place, and only 65$ a night! I always book this hotel when in or near miami. Its great, definetly recomend it.

Never experienced anything like this place. It was bad from beginning to end. Opening up my suitcase to roaches coming out was definitely the highlight upon coming home.

I found a use condom in the hot tub along with cigarette bud. There was lawn debris in the hot tub. House keeping was great except they did not leave no wash towels for me to use after they clean the room.

The receptionist was very polite and assertive

Too many things to write, but they lie on line about their hours. The pool is open. The black lady at the front desk called me an idiot in front of my eight-year-old daughter. There is no Wi-Fi no hot water no television a person sleeping in their car outside my room door couple feet away A fire truck came in the morning and alarm woke up the entire complex. And to have it all off bedbugs I have proof I saw the room upside down bombed out a couple days after I was there because my daughter was attacked and they won’t do anything about it. They know it was from there and they say it wasn’t.

Too much noise at 2am until 6am with loud parties completely unaware that other people exist on the planet and are trying to sleep!

Good team it’s very clean Hotel I love it fantastic

Great. But i lost my ring lol

Amazing like out of the way place. Not to much noise.

To start they are very racist they do not like Americans they are some Middle Eastern descent very rude very disrespectful not professional at all. They gave us a broken shower in the room last stay and they gave us the same room last night they said it's Jew room The woman who runs it with her husband and son do not take care of the room it's absolutely disgusting there's cockroaches everywhere dirty sheets blood stains on the walls it smells threatened to call the cops on us because we haven't changed rooms didn't allow a friend to pick us up then in the morning I was walking out and I had my clothes in the pillowcase from my house in a different town and she started accusing me of stealing her sheets and this and that and just rude and obnoxious I would never stay in this place again it's the most disgusting nasty degrading unprofessional racist hotel I've ever seen

Bed was one of the most uncomfortable I’ve ever had to sleep in. TV is almost falling off the wall. The ceiling fan light kept turning on and off through out the night on its own. Noise at the pool went on until early morning. Location is great, but would not recommend.

Please avoid this property at all cost, the reviews can’t be true. The price is low for a reason. We were given an untidy room and then transferred on to another. Upon confronting the front desk, one of the receptionist was rude. Eventually they gave us an alternate room which was barely functional. The bed was broken, the door lock didn’t work properly and the light fixtures weren’t working. Do Not waste your time and money here.

The room had an insecure lock and it took me more than 10 minutes to try to open the door, which exposed me to feeling unsafe outside the room. The elevators were out of service and they did not notify the guests of the problem appropriately. The balcony door also did not have an appropriate lock. The water took a long time to heat up, even though the room was clean. The surrounding garbage tanks were full of waste for more than 3 days. My stay was 4 days and they never emptied the garbage tanks. It surprised me that the room also did not have a phone for an emergency.

Everything

Dirty

The pics of the room might look ok but everything about the property says “dump”

The most poor hotel experience.

Loved this place, I enjoyed being in Boca

Outdoor bar , fun things planned , music by the pool , happy hour

Very comfortable and convenient location

very homey place

Inside the room is cluttered with chairs. Bed is cheap and squeaky sounds like kids beds with new plastic. Tub is stained so it looks dirty automatically. The best part is the pool and tiki bar. Don’t book a stay just go to the pool and bar. Parking lot full and they have additional parking behind the building closed off, unsafe and at a dead end. PLEASE DONT WASTE YOUR TIME.

The room was clean and spacious. Guests elevator was out of service.

Improper identification of plac- walking in lobby and front desk person was feet up under counter knees in the air with phone

The following were in poor condition: Floors, beds, bed comforter had many holes. No hangers for clothing. Refrigerator froze all the creamers. They had a coffee pot , but no coffee, sugar or creamers provided. I brought my own coffee and filters and they agreed to give us creamers. Coffee is important to me as I am an early riser. Also a roach came out at the sink and I moved all my toiletries away. Not a place I will return to and I do NOT recommend!!!! We stayed here years ago and it has gone downhill terribly!!

Property was loud. sand all on the floor of room. found an eyelash on the floor from previous tenants. I accidentally booked the room for the wrong day and they weren’t able to refund me or give me any type of credit that we could possibly use on the property. manager was not available either

Location

When we checked we were told 2 of the 3 rooms were ready had to got to the 4 floor with no elevator. Had to play with the key to even get in your room, didn’t lock on its own had to lock it with the key ! Place looked like a crack house ! Between the trash and the smell it was disgusting! Rooms were dirty! Lights came on by themselves! Not enough towels! Pool area had nothing but broken chairs and loungers and trash in every corner! Outside of the pool area people were smoking pot ! Bartender at the pool was not happy about making drinks that she had to put effort into making and all that was there were locals not even enough room for hotel guests! It was dirty! Trash was at the end of the halls for days! I have seen better places in 3rd world countries! No phones in the rooms to even call the desk no elevator to go down either! Half the time no one was even at the desk!

After several attempts of using the lockbox key we finally made entrance…. Into someone else’s room. They reassigned a room for us, and upon entry into that room, we turned on the ceiling fan only to discover it was missing a blade and getting ready to take off into space. We quickly shut it down and went into the bathroom where we found short black hairs on the tubs ledge. The external door only locked behind you if you manually locked it from inside or the key. We then decided to go check out the pool and tiki bar. After 10 minutes we were able to piece together 6 chairs that weren’t broken. We approached the tiki bartender who handed us a list of fun cocktails. We ordered a few frozen drinks and she was obviously not happy about making blender drinks. We wound up buying our own beverages from a local store to avoid giving her our money. I will say, the restaurant inside the hotel was nice and the staff inside were all super attentive. Between the trash cans at the ends of the halls overflowing and a bag of dog poop that sat there from the time we checked in to the time we checked out (4days) and the band that played until 11pm,I can certainly say, not the best vacay

The chairs on the balcony are broken. The light on the balconies don’t come on completely or not at all. The pool rules state no party. During our visit they had a graduation party. So we were in the way. Then we had to scramble for chairs and a table with an umbrella. Most of the chairs and table umbrellas were broken and we were looking for a way to keep our umbrella up. There’s a tiki bar by the pool. It’s occupied day and night by the locals. There’s no room for visitors. The bartender doesn’t want to make frozen drinks or use the blender. She doesn’t want to give an ashtray or a menu or a cup of ice. We had to even clean our own table before and after sitting down. There’s visible trash all around the pool. The elevator was out of service and we were on the top floor with 4 days of supplies. Not all the rooms have the same supplies. We bought a 12 cup coffee pot and left it behind with the filters and coffee. There’s a tiny kitchen with a tiny sink. tiny fridge, some dishes and utensils but no sponge or dish soap. The bathroom did have soap shampoo and hand soap. The inside has a bar but not able to accommodate us. There are 2 bathrooms by the inside bar. They clean the coffee pot for guests in there. And one toilet is out of order.

No house keeping for two days .

When we got there, there was no room available in the first

In need of a serious upgrade. Was shocked when I was handed a metal key for my room. There is a reason that most motels have card keys. Floor in between beds in need of repair. Bathroom entry door and frame needs replaced. Overall in need of a major upgrade.

Amazing

The room is nice & there’s a nice restaurant with entertainment in the Hotel Lobby. The walkways outside of the rooms are not so clean. The garbage cans are overflowing

The site needs repair. This past visit the guest elevator was not working for over a week. Towards the end of our stay the service elevator also did not work!!! Very difficult to get your belongings up or down especially since my husband has back issues. Additionally, during our stay on several occasions outside guests coming to the Tiki bar brought their dogs. They allowed them to roam not in a leash. On one occasion the dog went swimming in The pool!!! We have a dog, so we like animals, but not everyone does. I certainly don’t want to swim where the animals are swimming! Ceiling fan in room was missing one blade. You could not use on medium or high without a terrible noise. The mattresses were lumpy. They used to be very comfortable. Tiki bar seemed to close very early. Earlier than the advertised times. The internet is spotty at best. Considering everything operates off the internet it might be time to upgrade. The hotel could use upgrades in general. We have definitely researched other options for the area. It’s a shame as the hotel is located in a good spot for us and not too many offer a private balcony.

Shower was leaking and had water under the frame. Daughter was afraid she was going to fall through floor. Bed was old with worn out springs that creaked...sloped to one side. Definitely wouldn't stay here again.

My girlfriend and I really liked the tiki bar. Sat outside for a few hours. Had a few drinks and just enjoyed everything about the hotel.

It is a quiet hotel

Other than the unfriendly counter person at check in, my experience at Boca Plaza was good. I had done a pre-check in online for my pre-paid room. I Uploaded driver licenses of guests, added a current photo, and gave credit card info for security deposit authorization. At check in for room key, stated she did not have access to credit card info and required another credit card and proceeded to charge $100. on my debit card for the security deposit, which put a crimp on my spending money for the weekend. The elevator was out of order, but was able to use the service elevator. Housekeeper helped me with getting my key in the lock. Door was old with several old key pads and locks. but was secure. Room was very clean and well equipped. I really liked the colorful tropical plants and trees outside on the balcony. Didn't have time to visit the pool or restaurant on this stay but our overnight stay was quiet and pleasant. At check out clerk wished me a Happy Easter and enquired if my stay was pleasant. Still waiting for the 100.00 to be refunded to my bank, but I would definitely stay here again.

It was a very nice place and felt very homey.

Hotel rooms old and dirty, in need of remodelling. Main elevator was not workimg when we checked in, so we had to use the service elevator to the 3rd floor. When we went to leave, NO elevators were working, so we had to lug all bags down 2 flights of stairs. Check in was slow. Not a 3 star hotel by far!

Decent stay, did the job.. a bit dated a bit date and important amenities like the elevator was broken good thing I’m in shape. I was on the 4th floor.

We had a late flight into FLL so we called in advance to confirm check in. We were told it was not a problem and the front desk is available 24/7. When we arrived there was a handwritten note on the desk stating they were gone for the night only to return at 8am the next morning. We had to go elsewhere and still have not heard back from this place.

Fantastic company

Was good

The website, even the picture on this survey, is very misleading. It makes the property seem much bigger than it really is and much more up-to-date. The entrance was cute, but the indoor fountain was not working, and the inside was very dated. Our toilet in our room remained clogged the 4 days we were there, even though I reported it. The plunger in our room was also broken and never replaced. The interior elevators were down, but yes, we were allowed to use the service elevator on the outside. It was very slow. Our check-in took about 40 minutes due to internet service. I was being asked to upload a picture of my driver license and my face to their site from my phone and then from their phone, neither worked. It was finally worked around somehow. The pool area from the outside appeared very overgrown and uninviting. We never use the area because of this and the size being unwelcoming. We will not be staying here again.

average hotel

Bed had a huge depression in the middle and extremely creaky springs, only two small, old bedside lamps for light in the main part of the room, weather stripping around front door was worn away and there were big cracks along the sides of the door, coffee maker in room but no coffee or filters, elevator was broken, sliding closet door was rusted in place, two keyless entries but neither worked, front desk staff took the time to finish their conversation about the new housekeeper before checking me in, coffee in lobby was sour and there was no milk or cream, only powdered whitener. Business area was two desks in the main corridor off the lobby, only one of which even had a lamp. My room was across from the ice machine, which made noise all night long. Only positive is that for such a rundown hole it was reasonably clean, at least in the room.