Hilton Brentwood/Nashville Suites

Big and nice and clean

Superb

Restaurant for breakfast was really good. Little souvenir/shop available 24 hours Getting back to hotel later had to park farther away from entrance

Everything was wonderful hot tub was too hot and pool was perfect..

Very clean. Loved the Crabtree & Evelyn bath/body products. The restaurants served good food with helpful, friendly service. Our server at dinner was very entertaining. Members of our party enjoyed the selections at bur bon, one of the 2 the restaurants available. Breakfast was good. Staff were friendly. Nothing

The rooms were spacious and the bed was so comfortable that we wanted to stay an extra night since we slept so good! We will definitely stay here again on our way to Chicago.

Superb

The suite was extremely clean, it was like we had our own apartment. The bed was comfortable and the bathroom was enormous. The girl working the desk when we checked in was not very informative. We had never been here before and she did not explain the room location or how the breakfast worked the next morning

The girl working the desk when we checked in was not very informative. We had never been here before and she did not explain the room location or how the breakfast worked the next morning

Clean and spacious room. Nice lobby and pool.

The AC was not working properly. Rm 315

Didn't agree with 12 dollars a day for parking. I paid a premium price for the room. Parking should be included

Very good

Good

Large room Have to pay extra for parking Breakfast not included

Have to pay extra for parking Breakfast not included

I liked the lobby. I also enjoyed a glass of wine at the bar. The room smelled like mold, was dirty, makeup stained lamp shades. Hot tub was full of kids and even all night in the pool. Would suggest adults hours after 9 or 10. The spa was the reason i chose this hotel over others.

I liked the lobby. I also enjoyed a glass of wine at the bar. The room smelled like mold, was dirty, makeup stained lamp shades. Hot tub was full of kids and even all night in the pool. Would suggest adults hours after 9 or 10. The spa was the reason i chose this hotel over others.

Didn't use either but I'm sure everything was great and everyone that did was served greatly

Great and perfect for comfort and family

Good

Clean

Amazing staff. Amazing food. Great service. Definitely recommend.

I liked the location When being checked in the guest services assistant manager was rude and not friendly.

Clean and good customer service. Hard to find parking spots.

Clean and good customer service. Hard to find parking spots.

I liked the location When being checked in the guest services assistant manager was rude and not friendly.

The restaurants. The area. Comfortable clean room. It’s not walkable. There’s nothing close to walk to not even Starbucks. The pool area is nothing to admire. Very basic, very boring it could easily be converted into indoor/ outdoor pool. The space is there. But who am I. Lol. The parking is trash because of that I don't think there should be a $12 parking fee and it wasn’t the last time I stayed there (Less than 6 months ago). Classless money grab. They don’t have valet or security so what am I paying for.

The restaurants. The area. Comfortable clean room. It’s not walkable. There’s nothing close to walk to not even Starbucks. The pool area is nothing to admire. Very basic, very boring it could easily be converted into indoor/ outdoor pool. The space is there. But who am I. Lol. The parking is trash because of that I don't think there should be a $12 parking fee and it wasn’t the last time I stayed there (Less than 6 months ago). Classless money grab. They don’t have valet or security so what am I paying for.

I loved the room, it was big and comfy! Nothing really!

I loved the room, it was big and comfy! Nothing really!

I feel it was a bit too pricey.

I feel it was a bit too pricey.

The breakfast menu was fine, the sausage seemed to be frozen patties and expected a better quantity. Never received a milk that was ordered. Otherwise, it was fine.

Everything was perfect! The staff is amazing!

I had a great stay at this hotel. Everything was clean, comfortable, and well-maintained. The staff was especially friendly and welcoming, always ready to help with anything I needed. The rooms were very nice—spacious, quiet, and thoughtfully set up for a relaxing stay. Overall, it was a very positive experience, and I would definitely stay here again.

Clean, nice staff, promote service

Clean and courteous

Very pleased with room and hotel had late dinner after being out all day , food was very good, waitress friendly and helpful , accessible room was excellent will always seek stay in this hotel when traveling

Good

It is a beautiful hotel and the gym area was amazing We had plenty of lotion but no condition and only enough shampoo for us each to use one time which luckily I brought extra just incase and this might just be what it is but there werent any trash bags in the trash cans so i was worried about throwing certain things away but still a great place to stay

It is a beautiful hotel and the gym area was amazing We had plenty of lotion but no condition and only enough shampoo for us each to use one time which luckily I brought extra just incase and this might just be what it is but there werent any trash bags in the trash cans so i was worried about throwing certain things away but still a great place to stay

Pool access

The staff went above and beyond to make our stay special. We would come back again.

The hotel was beautiful, very clean, great staff. My only reason not to return is the elevator is a far distance from any exterior door, between the steps, ramps and distance , this location was not handicap friendly for us.

Very convenient location, renovated and clean, staff very professional, accommodating and helpful. We just stayed 2x in one week while traveling to and from Florida. My only complaints would be $4 for a nespresso pod in the lobby? Cmon now! Let’s provide some free coffee for our guests included! Also, not thrilled about the $12 overnight parking fee… when did this become an added charge for a suburban hotel where the parking lot is part of the hotel fee?

Nice restaurant and nice staff

Great suite in a great area not far from Nashville city center.

Did visit those areas

We stayed for one night passing through would def stay here again!

I arrived early because I had a wedding to attend. We flew in from NY. I asked if we could check in and I was told that check in is at 4pm. Which I understand but I just explained that I had to attend a wedding at 4pm. The lady at the front desk was annoyed and rude. Then she proceed to tell me that my room wasn’t ready but I with face to pay an early check in fee. I don’t not have an issue with paying a fee for checking in early. What I do have an issue with is the young ladies attitude and how she conducted my check in process. Not only was she rude she didn’t give me the correct room #. There was a nice African American lady that helped me with obtaining the correct room number and what to do if I couldn’t unlock my room. This experience has left a bad taste in my mouth. I do not know if I will return to this particular hotel.

It was a very nice day. Everything was clean. I enjoyed the amenities like the pool and the breakfast area would recommend for big families.

Wish that for the cost of the hotel for a night that a complimentary breakfast of some kind would be included.

Very clean. Easy check in. Comfy beds and nice thick pillows. Spacious room

Beautiful! Great customer service! Cutest little town ever! Everything was perfect!

The breakfast server brought no drinks until the meal finished. The hotel is a 2-star property at best

.

Room was very clean and arranged nicely. Bar and Restaurant has a good food and drink menu.

Cleanliness. Convenience. Very nice !

Enjoyed our stay very nice hotel and pleasant staff

The system was down which isn't their fault of

The front desk staff was extremely helpful

I liked that I was not required to pay for parking.

Staff was great and very accomodating. Room was spacious and bed was comfortable.

Front desk agent at check in was rude and unwelcoming, had to interact with them twice and there was no improvement by the second time.

The restaurant in the hotel. The gym, pool and Spa Not much parking and its $12/ night... which is cheap but I wish I knew that ahead of time

Great Tons with AWESOME space

Room clean staff friendly

This place is a gem. The staff is friendly and attentive. The room felt like a home away from home, comfortable and clean. The breakfast is hot , fresh and delicious and won’t break the bank like at some hotels.

Clean and friendly staff

Check in was quick and easy, room was perfectly clean and comfortable. Our stay was short, but the time we were there was great.

Charging for parking

No complaints

Very courteous front desk staff. Clean room.

Room was great and the staff was excellent.

If this is the level of service they give when they are shortstaffed, I can’t imagine how wonderful it is during a normal stay.

They charge for everything additional for everything, toilet flushed slow, bathtub didn't drain properly so bathtub would flood while showering. My checkout time through hotels.com was 12pm but they came banging on our door atb11am saying we needed to check out

The hotel and staff are fabulous. I’m trying to rate HOTELS.COM on their communication with properties as a third party. It took an hour for me to check in

Beautiful property and friendly staff! Parking cost

They NEVER cleaned my room! Food at restaurant was poor quality -- okay okay - three stars ...i get it...

The hotel staff was very kind, from the front desk, to the restaurant and the executive room for breakfast. Chris in the executive room was very sweet. Also our waiter at the restaurant Friday evening went the extra mile to serve us well. The room was cleaned every day and very comfortable.I would definitely stay here again.

Location was excellent. Gym was adequate but I didn't make time to work out. Pool renovation Didn't eat at restaurant. On checkin, I didn't have bath towels so I feel like housekeeping is not through. Also wiped down bar area myself and tons of dust was on the wipe. I will continue to do this cleaning every hotel stay no matter the brand.

Our biggest problem was the bed!! The mattress was so hard!!! We were looking forward to resting after an 8 hour drive before driving again the next day. The mattress was awful! Neither of us got very good rest!

Nice breakfast, staff excellent. N/A

Great location and excellent staff.

Pool was not opened.. Expedia did not show this was the case. My littlest loves pools during travel and I would have not booked if I known it was closed. Staff was great but the place seemed old and run down. Also had a dirty glass in room and a stink bug.

Great

I love this hotel. The rooms are clean and spacious, the staff is friendly, and the lobby area is light and spacious and perfect for gathering as a group. The only negative is they charge for parking, which is very odd to me.

Nice room

It was great

Great staff, gorgeous lobby and room! Super clean and lovely restaurants elevate this hotel. My only complaint is Rose and Emmet’s closes at 10a ~ way too early when on vacation!

It was not the room I wanted. Requested a queen sized bed but it was a double twin. The meal that Jackie ordered was the pork chop. It was under cooked so the waitress took it back and brought another one out and it was also under cooked. Since it was late and we did not have time to wait for another meal, she did not have anything that night. When I booked the room, I was given the impression we were to receive a free breakfast but were informed at checkout that we were not eligible for the complimentary breakfast without any explanation as to what the qualifications were. We did have to tell the clerk at the registration desk at check-in that we had signed in for the rewards program previously.

The property is dated and in need of renovation. The hotel charges $4 for a small bottle of water in the room? Really

Very clean hotel, clean room, spacious, good water pressure, very hot water….Great choice.

Clean and nice staff

Amazing staff and an amazing experience

The only downside is I can't believe humans like to be imprisoned in their bed. lol To get the sheets, bedcover, etc. "untucked" so that you can climb into the bed was such a chore. I stay here on all my visits to Nashville. Never had anything but a great experience there.

Great place

Staff

The jacuzzi was very small only fits 5, the bubble pressure was very low. Staff was nice.

All the above

Exclusive

Room was very clean and spacious.

Room was clean and spacious for our quick weekend getaway. All staff were professional and friendly.

Coffee in lobby ran out by 8am. Stronger coffee would be nice.

Breakfast was mediocre. For $60 worth, the oatmeal was bland and barely warm.

Also, after taking a shower we founded out the hair dryer wasn’t working properly, it was only throwing cold air. Overall, we had a bad experience when we had high expectation for a place that don’t offer complementary breakfast and charge you overnight parking. Just wanted to share looking for improvements for future guests.

I reserved a king room. I don’t know if it is true but was told the bed was a standard king. I have a standard king bed at home and the one in the hotel was definitely not the same size. The heat did not work right, we had to put it on 80 just to make it turn on a little and when it did, there was a burning smell. However, I’m not sure if the smell was the heater or the light in the bathroom that popped every time I turned it on. And the worst part was the vent in the bathroom. It was so disgusting and filled with dirt and who knows what else. It’s kind of gross thinking I was breathing that in. The people were nice but overall the room was not unfortunately. I definitely think I will not be staying in a Hilton anytime soon.

Yes everything was great. The thermastat might need to be looked at. I was cold and we had turned it up to 79. We never put ours at home that high. It's numbers might be off. Other than that it was very nice.

Overall clean room and hotel. Very quiet. Rooms are a good size and very comfortable. The staff is exceptional.

Clean room, comfortable bed

Awesome stay. My favorite place.

All was perfect.

The best hotel I have stayed at in Tennessee!

Our stay was excellent!

The entire atmosphere was nice.

The room was clean and quiet. Was very spacious.

Nice and clean

Stayed here many times, always wonderful ❤️

Safe and quiet

It was a ok stay

We enjoyed our stay. The hotel was very clean and up kept well. Both restaurants in th hotel are great!

I could not get a cup of coffee on a Saturday morning because the restaurant closed at 9:30. That’s ridiculous! Only thing available was the instant packets in our room. The staff directed me to drive off site to get a cup of coffee.

The staff at the front desk and in the restaurant were helpful and friendly.

2nd time staying here. Love the staff, the hotel and the in house restaurant!

Charging a $25 fee to access a room that is already ready before the official check‑in time reflects poorly on the hotel’s guest experience. In addition, restricting Diamond status members from accessing the executive club simply because the reservation was made through Expedia is a very disappointing practice that undermines loyalty to the brand.

Clean and updated

Nice hotel

Easy to find hotel. Self-parking. Rooms are spacious. Balcony, but check to make sure it is locked before leaving your room or going to bed.

Lovely hotel, nice size rooms and great pool and gym.

Had to ask for room cleaning

Nice hotel. We had breakfast at the restaurant food was delicious but they charged $4.50 for a cup of coffee but there was free self service coffee 10 steps from the restaurant- the restaurant was an open floor plan. So grab your coffee before sitting down to order breakfast. Other than that great place

Had a few issues with my room. I’ve stayed here before and had a great experience. This time was a little different - shower didn’t drain properly, fridge dripping water, bed was lopsided and the room had a musty smell. 😔

Very nice

Compared to downtown Nashville rates it was a very affordable option with a lot of space.

Amazing property. Loved every minute of my stay here. Only downfall was inconsistency with housekeeping services. Sometimes my bed wasn’t made and towels weren’t replaced. However, not the end of the world. Overall amazing time.

Clean room had everything I needed

The staff was very courteous and efficient. The sink in our bathroom was blocked, barely drained. Toilet was leaking around base. Room was fine and cleaning service did a good job. Liked the area, convenient to a lot. Would stay there again.

Very clean. Very nice

Great hotel. Super nice staff. Restaurant was very good. Great service.

Nice place but super loud all night long. Check in was easy however even at a late hour. Stayed on second floor and I would not stay again due to the excessive noise. Also AC was not sufficient even for on a cooler night.

Clean and roomie the location is quite convenient. It would be much better if it offered breakfast aside from the diamond lounge.

The area was safe. The hotel was clean.The hotel staff was amazing

The Hotel was absolutely beautiful! It wss one of the nicest Hotels I've stayed in. We had a suite, and it was amazing. Everyone was super friendly and helpful. Great Location, and a great Price! Great view as well!

Nice property !

Lobby area very pretty. The suite was very clean but a little updating needed, i.e. small thread rip on couch, bathroom ceiling corners need repainting or touched up, fridgerator needs defrosted due to ice build up, lamp electric outlets were chipped and rusted. Having 2 beds was great but would've been better if they were queen sized. But very minor problems. Overall stay was very pleasant.

Room was spacious, well laid out, and the property was clean and quiet. Staff was friendly and easy to find when and if needed.

Staff was very helpful and friendly. Hotel property is beautiful.

Very Nice inside, outside is deceiving.

Slow drain topk forever to go down. Around 15 minutes.

An all around great spot!

I tried to order room service twice. It had been a long time and atillmorg

Great stay!

The hotel stay was great and the food was excellent.

Meh. It was okay. The pull out bed had a dirty sheet on it. The sink was clogged, the sheets were kinda rough. I honestly just expect more from Hilton.

Very clean. Close to road network. Nice bar for a quiet evening beverage.

Great spacious suite!

Clean and friendly

There was apparently an event the night I stayed and the whole drive through was filled with six police cars and a constant stream of drunk dressed up people in the lobby. Not quiet, but my room was really nice.

Nice Facilities, helpful staff, easy processing

Staff were great! Need cameras in parking lot. Room could have been cleaner. Nail clippings on carpet and a jelly bean in the corner. The main hotel very nice and well kept up.

Quiet and convenient

Very nice hotel. Very clean and quiet. The restaurant that served breakfast was wonderful. I definitely recommend and will return on my next trip to Nashville.

The area seemed safe. The hotel looked clean and modern. Just super dirty couch and room.

Nice

This property was extremely nice & one of the nicer hotels I've stayed in! A great getaway experience & I would return without hesitation!

We were traveling for my teenager's birthday. Everything was great. The rooms were clean and the staff was very friendly and courteous. Would reccomend to anyone traveling Nashville to stay at the Hilton Suites.

Perfect stay! Quiet, clean.

Great

Quiet. Convenience and clean. Nice bar area.

Room smells and the couch has stains on it which is where my son will be sleeping!! Gross!

We had an excellent stay and would come back and stay at this hotel again. Only thing I did not care for was the $10/night charge + tax for parking especially since it’s just a regular parking lot.

We stayed in 314 and arrived around 430. We had to call maintenance by 530 because it was blowing 80°. He was up within 5 minutes and shut off something that wouldnt let the heat run which forced the ac to work, that helped but it never was cold it was just tolerable. One of the guests was still so hot they couldnt sleep with the blanket at all and the bathroom counter wasnt wiped off. Still the best hotel ive been to.

Beautiful hotel! Nice and pleasant desk staff!

We were only there for about 6 hours, as we had an early flight and got in at night. The rooms were very clean, as well as the hotel property. We definitely want to stay there again to get the full experience to enjoy all the amenities.

This was my second stay and I really like the hotel and love the area. So quiet yet a convenient drive to most places I want to get to.

Loud outside of room because of the design of the hotel. Breakfast was average, not buffet style.

The rooms were clean, staff was friendly, and a great location.

I will be staying only here whenever i visit Nashville!

Nice location and good value.

Front desk employee Rachel had a great personality and very eager to help and make or stay pleasant

Everything was perfect.

This was a great hotel for the area. The staff was super friendly and my kids loved the pop it keychains they were given.

Excellent!

Great convenient stay

Very pretty inside with the tall atrium and good food and bar area. Rooms very spacious

Very clean

Friendly staff and clean.

Amazing and suite room as perfect ! Great gym and pool area. Restaurant and bar make it nice. A can dine in .

Great place will stay again

So everything was fine even tho I was coming in from michigan and they had no early check in. Whatever I understand no problem. Fast forward its 11pm and im in room 306. I can hear the neighbors having a full conversation. I see theres a review stating that as well as I get on here mad that I can hear the neighbors full conversation. The GM responded and said they will get the issue resolved on the older review and CLEARLY nothing has been done. Do better hilton. Wont stay here again.

Good location

In room safe did not work. Sheets wet like sandpaper. Only two towels provided. Lamp plugs on desk lamp did not allow voltage adapter plug in. Free WiFi was so slow it was worthless. Parking was difficult. Inadequate number of carts for guests.

J. Walker

The staff and manager (Ralph) were so wonderful! We had an issue with our Expedia booking and they were very helpful in getting it resolved. Would definitely recommend this property to anyone.

The staff at this hotel truly made my stay unforgettable. From the friendly housekeeping team to the helpful repairman I encountered in the hallway, and the welcoming front desk staff, everyone went above and beyond to ensure my comfort. I would not hesitate to stay here again if I’m ever in the area. I’m incredibly grateful for such a wonderful place to stay.

Very beautiful hotel

We love staying here. This is our second stay. The kids love the pool and we love how beautiful the hotel and rooms are. We will be back!

Convenient with good service. Our neighbor was VERY loud and the coffee maker didn’t work but we would stay there again.

The property was old and needed refurbishing.

One of the best hotels I’ve ever stayed in. Very clean. Great staff. No pets allowed is a huge plus. Keeps facility cleaner.

Very nice accommodations.

Location

The inside of the hotel was beautiful! Nice and helpful staff. Clean rooms

Well maintained property. Room was spacious.

Very beautiful hotel and the room was perfect

Very satisfied when I stay at this property. 5⭐️

Great room, great property, helpful staff. The only suggestion is that they should clearly state somewhere that they do not automatically clean the rooms every day unless requested. That was not mentioned at the front desk or written in the key packet or posted in the room anywhere that we saw. It was a surprise when we came back late and found that the room was unmade. -

It was absolutely gorgeous and pretty reasonable on price! People were super sweet!

Great Hotel for a weekend away trip or for a long stay! Very clean! Friendly staff and everything is close.

This was our first time staying in Brentwood and it was wonderful. Very nice and quiet hotel. We be coming back again.

Convenient

The rooms were aged

Excellent

I enjoyed how the building is designed and how nice the rooms are. I will definitely stay there again.

Quiet and great location!

We loved everything about this place! So close to downtown Nashville but also liked that we could walk downstairs to eat breakfast. Everyone was so nice and the food at both restaurants was so good!

The room was excellent. Cleaning staff did a great job. Front desk staff were very helpful.

Noisy Neighbors made stay not so great...Parking was not great but adequate

Wonderful stay outside of Nashville. It was 20 minutes from Nashville and such a nice stay. It is close to grocery shopping access and more. The hotel was clean and had great parking for a minimal charge. Would definitely recommend.

Great besides the hairs all over the bathroom

Great stay. Would recommend.

Clean- spacious room and friendly service

I was in town for a wedding and found the property to be even better than expected. The rooms, the service, the friendliness and efficiency of the staff were all stellar. I will definitely make this my “go to” property when visiting family in the area.

My stay was for one night and was fine. However upon waking up and going down for coffee i discovered that several cars had their windows busted out in the hotel parking lot. The Brentwood police were on scene. I walked around the parking area and counted at least six vehicles that had windows broken. I have stayed at this hotel numerous times and have never had any issue. It's in a nice area however close to I-65. The hotel employee that was sweeping up glass said this had happened before and felt it was due to proximity of interstate. I was grateful my car was not damaged but felt so sorry for all the victims. Unfortunately this will probably make me think twice about staying here again.

Very neat and clean