The Mansion On Delaware Ave

While I enjoyed the hotel and the staff were extremely warm and helpful, they facility is a little tired. The location was ideal. That being said, the stay was not worth the cost. Great one time adventure.

Helpful staff. Great breakfast!

A beautiful mansion with wonderful staff. I would definately stay here again and again

Great customer service

Great place to say. Perfect location to see events, restos. Staff extremely helpful and friendly.

A gorgeous place to stay with beautiful vaulted ceilings. Our room had a gas fireplace, and the bed was comfy. The bathroom was very nice with double sinks. The staff was just incredible! We highly recommend the breakfast, so yummy! Caveat: The internet access is very limited.

Great hotel!

The hotel was wonderful and everyone was very kind and accommodating.

Great stay for event in Buffalo.

The staff created an intimate feel that truly seemed tailored to the individual. The included breakfast was light, made to order and very good. I'll be back.

We had a nice stay…

We really enjoyed our stay at The Mansion. It was perfectly located with free parking facilities. The only item I would give a one star to was their internet access. It was almost non-existant in the room. It was better downstairs but not much.

Our 4th floor room was spacious and full of light with a lovely gas fireplace and street view. The bathroom was huge and the shower and amenities were great. Free glass of wine/beer is a nice touch. Breakfast was fine. It’s a lovely place but unfortunately our stay was not restful and it made us exhausted for the 3 nights and 4 days we stayed there. Fire alarms went off for 10 minutes the first night with no staff in sight or announcements telling sleepy guests what to do or if we needed to evacuate. It took ten minutes for fire trucks to arrive and promptly leave. No explanation or apologies were offered by staff the next morning, although when we inquired, we were told a steamy shower set off the alarms (huh??). It ruined our sleep for the night and we were exhausted at our daughter’s medical graduation the next day. The second night, we were shocked out of our sleep by fire crackers or something like it in the wee hours of the morning. The next night we were plagued by the all too common drag racers who rev their engines as they race up and down Delaware Avenue. This happens frequently and the cops don’t seem to care. It may have been quieter on the backside of the building but we will probably never find out. The other distraction is the heating system which is so loud and noisy and cycles on and off every few minutes throughout the night. As I said, lovely place but not at all restful.

We were a large party in town to attend a BU graduation ( occupied 5 rooms), and made a weekend of our stay and celebration. We were very pleased with our stay at The Mansion. The property, the location, the amenities and the wonderful staff. We highly recommend it to anyone looking for a place to stay in Buffalo! Whenever we are back in Buffalo, The Mansion is our go to place to stay! ⭐️⭐️⭐️⭐️

Lovely old home. The staff was excellent.

Everything was excellent with our stay. The only issue was our room did not have a mini Fridge for water.

Room was spacious with a big bathroom and comfortable bed. Not a great spot for business as the wifi is unreliable for zoom calls.

Good location

Love everything about the Mansion. Stay here whenever I come to Buffalo. Love the rooms, love the staff and love the location

Love the room I got, on a silent spot!

Amazing, friendly, charming, helpful staff, they let us talk their ear off at the bar and were deeply knowledgable about the mansion's history and Buffalo's scene. Was there in a pinch to offer us extra water bottles or silverware, the small things you forget about when staying at a hotel. Great breakfast options. Immaculate interior, and I really appreciated the local fine art that adorned the walls. So many places do the boring, predictable touristy local maps and travel posters and call it art, this was a step above, as this storied mansion deserved.

Thoroughly enjoyed our night at the Mansion on Delaware. Room was very clean, staff were amazing and the freshly made breakfast was a huge bonus. Enjoyed a drink at the bar chatting with other visitors and the staff and came back after the game to a pint in front of the fireplace. Highly recommended! Thanks

Great!

Great small hotel with a chill vibe. Staff was terrific and the bar area was perfect for watching the activity on the street. The only drawback is the size and lack of equipment in the onsite gym. Otherwise it’s a unique hotel and we had a great stay.

Stayed here last night. This is a huge, beautiful historic building. The room we stayed in was updated and bright and very comfortable, huge bathrooms. The butlers were very attentive and friendly bringing ice to our room and giving great directions. Breakfast was delicious, offered choice of sweet or savory breakfast sandwich with salad, or yogurt with fresh berries and granola. Breakfast room was not busy with beautiful surroundings. Lots of restaurants within 5 minute walk, and arena is about 30 min walk or 10+ minutes to take the free streetcar. Definitely would stay here again if in the area.

Breakfast was delicious!

Clean room? Well the bed was made everyday and the dirty towels were removed and replaced with clean ones, but I had cut my hair a little when I was styling it and the hairs laid in the sink for 2 days. And the area around the sink was tacky from hairspray and that was never washed off. The staff were wonderful, very pleasant. I only had breakfast today. Got the savory one and it was very good. I loved the atmosphere inside the hotel, very calm and peaceful, and loved the location. so much to see just walking down Delaware Ave. Would definitely return.

Steps can be tough for older folks with luggage but elevator is helpful. Nice place

Very nice stay in a homey inn and located in a great location. The room as spacious and comfy. Bed was a bit too soft for my husband and the Wi-Fi was very spotty. Some of the carpeting on stairs is worn and could use an upgrade. And you can hear voices pretty loudly in the hallway. But we still enjoyed our brief two night stay. Breakfast was made to order sweet or savory and pretty good. Everything is pretty much self serve(ie there are really any “butlers”), but that suits us just fine. Parking is tight in the lot outside the inn, but there is also a spacious lot across the street. We plan to stay again next month.

Beautiful hotel! Great rooms. Great breakfasts. Grear staff.

It was a great stay from start to finish.

You'll love the history and hand-carved beauty of this unique and memorable "house".

Wonderful room and very helpful staff.

Yes

The hotel was absolutely lovely. The best parts of a hotel (privacy) and a Bed and Breakfast (personal touches) rolled into one location. The staff is extremely responsive and helpful. Would definitely stay here again. Some areas are definitely ready for a refresh but they do not detract from the overall experience.

Perfect getaway

This place is an old dump, and it's being sold on expedia as exclusive, and luxuriuous. Stay at the Holiday Inn... much better.

Quiet setting. Not overly crowded.

Always a nice stay. We didn't get our complimentary drink this time. Also we were on the 4th floor. The ceiling was leaking. But I really

Excellent service, great breakfast option, friendly staff who were willing and ready to help. Double recommend!

Yes

What a cool place. Everything was nice and clean. Very welcoming staff. We would definitely stay here again.

Staff was amazing all the way around and the chef made the most amazing breakfast each morning! Cleanliness was great! Totally different vibe than a chain hotel. They made you feel as if you were apart of the mansion. Would definitely stay here again!

There were a couple little problems which I emailed twice about. Never heard back so I'll give 3 stars.

The Butlers were fantastic and engaging. The breakfast was delicious. Well done!

Room upgrade. Pleasant staff.

great staff!

Very romantic

Super welcoming staff.

The mansion itself is beautiful. The staff is so nice. The breakfast was great. Our room was ok, but had an absolutely horrendous shower. It was one of the cheaper rooms, but for the price we paid I would think the bathroom would be little better. Overall a great place though.

The staff!

This place was amazing. The staff(butlers) were awesome, supper friendly and helpful. The room was cute with a big bathroom fully stocked. Only downside to the place was the mattress. Felt like it’s had some hard years and wasn’t very comfortable anymore.

All good.

Excellent hotel. Would definitely stay there again.

Wonderful in every way, perfect long birthday weekend for my significant other.

Nice place though room needs a refresh. Wifi extremely slow and hard to connect to. Although reported no help was offered.

Everything about this hotel is the best. Rooms are spotless staff is so helpful and friendly and the breakfast is my favourite!

Amazing hotel!

The best staff. Katie, Danny & Kade are all awesome. We love the bar and playing pool.

We cannot say enough about the Butlers and the exceptional customer service we received. It is disappointing that the Range Rover service was discontinued and it felt as though the breakfast options prior to the ownership change were a little heartier. All in all,

Friendly and helpful staff, convenient location. Unique space and great size room.

Very Romantic. Lovely room. Very classy and clean. The bar and pool table were very inviting. The complimentary house drinks are delish and the staff is very friendly.

Loved the Butlers , Danny and Kade! Kade was so knowledgeable about the area and the architecture . Danny did us right by telling us about Mothers Restaurant and Skinny the bartender. Loved that place! Also loved the nightly cocktails in the bar area at the Mansion!! Great stay.

What an amazing property! We had such a fantastic time in Buffalo and the Mansion on Delaware did not disappoint. Beautiful property and the staff goes above and beyond to make you feel both welcomed and pampered.

We had an incredible stay at The Mansion on Delaware Avenue in Buffalo, NY. From the moment we arrived, the staff went above and beyond—truly some of the best hospitality we’ve ever experienced. Our room was perfect: clean, comfortable, and full of charm. Breakfast was absolutely delicious, and the location couldn’t have been better. We were able to walk to just about everything we wanted to see and do. My wife and I had a wonderful time and will definitely stay here again on our next trip to Buffalo. Highly recommend!

Beautifully appointed rooms. Very clean and comfy. The staff were so friendly. I loved the happy hour cocktails. Breakfast was delicious. The Mansion was so unique and we loved our stay.

Welcoming entry and staff, beautiful room, centrally located and very good breakfast options

Everyone I encountered was as pleasant as could be. The 'cooked to order breakfast" was misleading, actually just two choices, both high carbs and low protein. Otherwise very pleasant.

Amazing

From the moment we stepped in the doors, my daughter and I felt like family. The atmosphere here is one that will guarantee a return trip. This is such a little piece of history in the midst of a busy city. So unique and gorgeous. We can't wait to return!

Great people. Awesome location. Go bills

This hotel is amazing and not to be missed! The first floor dining and bar rooms have the very high ceilings and windows of an earlier age and are beautifully decorated with many pieces of contemporary art. There are two breakfast offerings each morning, savory or sweet, which are prepared individually for each guest by the chef. The staff is wonderful.

Wonderful stay, the hotel property itself was stunning and the staff was warm and welcoming, we will definitely be back.

Clean room, comfy beds, friendly staff, late check-in no problem, excellent breakfast. Gorgeous space.

Yes

Our rooms was very clean and the staff was very friendly

The great condition of the old mansion with high ceilings, ample room in the bath and sleeping area, and easy flow within the building.

We love to proceed.Coming here for staff and over backwards and their expectations are beyond

Lovely property with good service

We very much enjoyed our short stay. The mansion was lovely, our room was comfortable and the staff were wonderful. The evening cocktail and made to order breakfast was a nice treat. Wish we could stay longer.

Great vibe and service!

The preservation of the mansion and the courtesy of the staff. The comfort of our room and the cleanliness. We will return!

We always love staying at the mansion. It’s quiet, clean and the staff are fantastic. Breakfast is always a well loved bonus.

Cool place to stay! Great location with many restaurants with in walking distance. The breakfast was good but the best part was the staff. Caid and Kate were excellent.They were very attentive, very helpful, welcoming and accommodating. The hotel bartender mixed great cocktails. We recommend staying at this hotel. We will be back.

The staff was great, very friendly and available for questions.

The guest room was in poor condition. There was a large hole in the carpet, poor quality linens and sheets. The bed was hard. The bathroom was very outdated and in need of deep cleaning.

Very friendly staff, and within walking distance to theatre district.

Would highly recommend cafe 59 for a burger or vegetarian option. Easy walking distance.

Great Staff

Hotel has an amazing ambiance and room was very clean

The property itself was very unique; definitely not a conventional hotel.

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The rooms are very comfortable, the hotel is nicely decorated and the staff is great.

Room and hotel were beautiful and amazing! Staff were extremely kind and accommodating too ❤️ I can’t wait to stay here again the future! Breakfast was DELICIOUS by the way!

Service was outstanding. They addressed all of my questions and planned a day of touring the area for me.

Great for a quick weekend stay!

Staff was excellent, very friendly and attentive

Great stay. Nice place. Cool neighborhood

We had a perfect weekend getaway. Thanks so much to all the fantastic helpful and personable staff!

Very nice experience all around!! Butler service 10 stars.. not to mention the complementary signature cocktail made the stay even better! And don’t forget complementary breakfast in the am!! Definitely worth visiting …

Beautiful bathroom great bar and breakfast

The staff here are truly wonderful. They welcome you in from the moment you step in. Beautifully decorated inside. Breakfasts are scratch made and exquisite. Our only issues were continually failing door keys and a closet light that kept coming on randomly throughout the night.

The staff were very friendly and knowledgeable. Every suggestion they shared was spot on. A fresh coat of paint in the room's & hallway would go along way.

The Butlers provided OUTSTANDING customer service. The breakfast was very good and changed daily.

This is a beautifully renovated hotel. Great location, attentive staff. We enjoyed our stay and I would have said it was almost perfect except for one thing. The mattress was very uncomfortable and very loud - even just turning over made a lot of noise. That one small but important detail may make me book elsewhere next time, though I’m sorry about this.

What a great experience! The entire team at The Mansion was courteous, helpful, professional, and kind. I've stayed in many hotels across North America and this unique and lovely property has become a new favourite. Our room was clean, spacious, and comfortable and came with a personalized note and gift of sugar cookies upon arrival. We enjoyed spending time in the nicely appointed lounge over glasses of wine and appreciated the complimentary happy hour cocktail (what a nice touch). In the mornings, we loved the savoury or sweet breakfast options--really top notch, excellent in presentation and quality. Bonus: the location provides walkable access to the Allentown area which is vibrant and full of quality restaurants. Highly recommend this boutique hotel.

Really nice hotel. Recommended

It was beautiful and the staff was delightful!

Excellent service some of the best I have ever had in a hotel. The butler’s aware superb!! Thoroughly recommend. Thanks for a great stay!!

Beautiful place.

Unusually spacious rooms, personal touch by everyone, lots of concern to make our stay tops. Left some clothing in room, and they quickly sent it to me via UPS. Near many restaurants.

Great place. Close to lots of restaurants, bars, venues and activities. Very clean and helpful staff!

Great boutique hotel. My only complaint is the bed which I found uncomfortable.

Great room. Had everything I needed and the bathroom was opulent. Public areas of the hotel could have used a freshening up.

This place is wonderful. Restaurants near by, safe streets, excellent bar tender. Wonderful place to have complimentary wine. Walking to museums tomorrow.

This is a beautiful well maintained property. The stayed in an updated Double room. Beds are comfortable and bathroom is spacious. There was a welcome letter with all the information you will need during your stay and delicious cookies! A comfortable robe and plush towels. All the staff was so kind and welcoming. Breakfast was also delicious and the coffee 👍👍. 10/10 recommend. Don’t forget ur complimentary cocktail! Will definitely visit again in the future.

Shower was a little difficult—couldn’t figure out how to direct the water stream

Staff was friendly, rooms were clean, parking included along with complimentary breakfast

My husband and I stayed for two nights and had a wonderful time. The location was beautiful, and the staff was wonderful. The only issue we had was at breakfast the last day, it took about an hour to get our food which we had a reservation for Niagara Falls so we had to leave as the breakfast was being delivered. When asking if we can just take it to go, she rolled her eyes and said no.

Excellent experience in a beautiful building in a beautiful part of a beautiful city!

What a fabulous place to stay with such and outstanding staff!

Was hoping to be more impressed by the mansion. Breakfast

Staff all very helpful and pleasant.

Friendly welcoming when we arrived. The bed and pillows were bad. Good breakfast.

Lovely hotel and nice historic property. Service was excellent. The room was small and noise was an issue. The bed was also a bit small and on wheels which was strange. I would stay again, however, I thought it was quite expensive for the room we stayed in.

The rooms were spotlessly clean and thoughtfully decorated, with unique touches that gave them a special character. I also appreciated the complimentary beverages, which added an extra touch of comfort to my stay.

Architecture, staff, cleanliness

Charming place.

Lovely staff, easy parking, welcome drink, spacious room, good AC, large bathroom, reasonable price, free breakfast, - true boutique vibe which I love.

A special place. Accommodations were very good, but what really differentiates is service a cut above, always striving to go the extra mile. Complimentary cooked breakfast was excellent. Complimentary drink during happy hour, too. The building is an old mansion converted to a hotel - lots of charm. Centrally located, but nothing in Buffalo is very far (except Highmark stadium). Great value. Would stay again any time.

Our room had bugs and a very uncomfortable bed. Staff was great though but the room was old and filthy

Awesome place. One bed had a squeaky spring. Everything else was above and beyond

Wonderful staff and a beautiful building. The room was fantastic and included all necessary amenities.

The service was excellent as was the wonderful breakfast. All together, a lovely stay.

Very welcoming and helpful staff. Good parking, and breakfast also.

Great location for walking to many many areas!! Excelent staff and the daily breakfast was on point! Rooms were very spacious and comfortable... Loved the onsite pub!

Wonderful property and staff.

Staff were great; great location for us. Just walked a couple of blocks for all our stuff.

Breakfast offerings were tasty but very limited and small. Prices at the bar were rather high. The plumbing in our room didn’t function properly - hot water filled the toilet occasionally. Overall, I would stay there again if I came to Buffalo.

I love the original architectural character that has been retained, and the staff are very friendly and attentive. I also enjoy the convenient location, especially during the Allentown Art Festival weekend. However, there are some areas that can use an update or maintenance. The shower in my original room did not function properly and I had to switch rooms. I didn't appreciate the inconvenience. If I stay again, I will be sure to ask if everything is in proper working order before I'm assigned a room.

unique setting. Friendly staff felt like family.

Such a unique stay! Everyone was kind and friendly.

Beautiful room. Excellent staff 10 stars

Beautiful hotel in a fantastic location. We will probably go out of our way to stay here again.

The staff, especially Danny, are top notch

We enjoyed the service and the beauty of the bar and adjacent rooms. Our room was plain and the bathroom spacious. It was a pleasant but brief stay.

Great place to stay!

So good in so many ways

We had a wonderful stay at The Mansion! Loved it! The staff call themselves "Butlers" and are so nice and helpful. Breakfast was delicious. It is a really special place to stay!

My third stay at The Mansion on Delaware Ave - great staff and comfortable room, great access to the City of Buffalo and the area.

Stayed there for my daughter’s college graduation! Danny and Katie are the best! I would definitely recommend it!

Fantastic breakfast, lovely staff.

Super inviting stay! The staff was awesome, so friendly and gave great recommendations. Our room was huge and had a lot of charm. The breakfast options (though few) were extremely tasty and honestly, who needs a million choices on a menu! Parking was included and convenient, and we were within walking distance to so many restaurants and bars. Would definitely stay again!!

Great place

When booking my trip to Buffalo, I was not expecting this hotel to be one of the main attractions of the trip. This mansion is absolutely beautiful inside. So much character! The photos online do not do it justice. The staff treat you like royalty and are very welcoming. There are so many things included in the stay. The parking, first drink at the bar, and their delicious breakfast is all included. They even had two fresh baked cookies waiting for me in my room! The breakfast is not a typical continental breakfast like you would have at a traditional hotel. They have two upscale breakfast options to choose from and it was absolutely delicious. If I plan another trip to Buffalo, I would not stay anywhere else.

Cade, our Butler , was amazing. He was always right there and so helpful. It really made the stay much more exceptional

Wonderful staff, beautiful building. Only negatives were the incredibly slow wifi and the dingy exercise room

Enjoyed our stay

Service is just as important as the room, the room was good but the staff was excellent. When I come back to Buffalo I'm staying at The Mansion.

The Butlers at the Mansion didn't disappoint! The hotel is such a delight, and we particularly enjoyed the continental breakfast, free apertif, and general knowledge/care of the staff. We felt right at home in Buffalo! We'll definitely be back.

MODA provided a delightful and personable experience. The thoughtful details in my room made for a unique and personalized stay, capturing the essence of downtown Buffalo rather than the typical commercial hotel vibe. It was a wonderful experience, and I am looking forward to my next visit.

The location is a short walk to restaurants and the theater district. The staff are very friendly and helpful. Room rates are reasonable as well, as compared to the larger chain hotels in the downtown area.

Awesome place to stay

Not a snooty place but a wonderful experience. My go to when I visit Buffalo

Very quite enjoyable friendly atmosphere at the Mansion! Will definitely be back!

Excellent staff

Really nice place for our overnight stay. Love the history and the location to the theatre district is super convenient. Lots of restaurants in walking distance.

The room I was staying in had no fridge, so I couldn’t store anything cold, there was no hot water in the shower at all. and the breakfast was so tiny I would think paying $300 for a night it would be a some what bigger proportion meal, the parking was really confused in the directions it never said to park across the street.

What a lovely place! We could talk about the excellent breakfasts, the peaceful vibe and the mindfully restored property, but the standout is the staff. From start to finish, the staff were friendly, kind qnd accommodating - real hospitality professionals. We will return.

Room was super clean and staff was kind and helpful.

The only issue we had was internet connectivity. My recommendation would be to make internet connectivity as a number one positive feature, with TV technology (plugging in your laptop, for instance) a close second, and DELIVER IT. The rest of the place -- ambiance, art, elegance, food, service -- all was excellent!!!!!

We loved our stay!

Good conversation great place to get thoughts together!

Very impressive establishment.

Beautiful place, great service

The staff was well mannered, well spoken, friendly and professional. Breakfast choices were excellent and the food was delicious. The room was huge and comfortable, and the fireplace added ambiance. The bathtub was a jacuzzi, which we didn't have time take advantage of. If your looking for a smaller, friendlier place to stay, The Mansion is what your looking for.

It was a beautiful old mansion with a nice breakfast area and bar. The sitting areas were charming, the rooms clean and nice and the staff warm and welcoming.

Had an awesome stay. Staff was great.easy parking too.

The stay was perfect. The staff were super friendly and helpful! The bartender helped us find local restaurants and his recommendation was incredible. The building itself is beautiful. We will stay here again!

The experience in the hotel was phenomenal. The only fault was the breakfast. We had alerted them to a gluten allergy the night prior and when we went to get breakfast the staff was unaware of menu accommodations that we had already confirmed. The normal breakfast option also came out very cold and dry.

Staff was terrific

We loved our stay at the Mansion on Delaware and have already decided we will return next year. The room was comfortable - loved how dark it stayed in the morning for some much needed sleep! So many fun bars and restaurants in walking distance. Staff great, breakfast delish!

The xommon apaces are inviting, warm and cozy. This place is one of my top 5 wver!

Very disappointed in my hotel stay. Hotel was being remodeled and I wasn’t in one of the nice rooms TV was in a difficult area to watch. It was small. Breakfast was also disappointing.