Rodeway Inn & Suites Clarksville near Governors Square Mall

There are a few additional fees not mentioned by hotels.com that are shady at best. This bothered me. A $40 upgrade to stay in the room you have extended a night in from 11a (check out) to 2p (check in). No where was this disclosed on the app or in person. I would havd had to vacate and then return a few hours later after paying $70 for each nite already. Fishy at best.

Superb

Nothing really. It was right off the highway making it easy to find it and get back on the highway the next day. Plentiful parking, so no complaints there either. I wish I got there earlier to enjoy the facility.

How easy it was to reserve a room. How nice the staff was, and how clean the room was. Also how very close gas and food was to the room. Could have walked and got food. Plan on staying again for my future trips. Thank you. Nothing really. It was right off the highway making it easy to find it and get back on the highway the next day. Plentiful parking, so no complaints there either. I wish I got there earlier to enjoy the facility.

I stay at this hotel/motel often when in Clarksville. It is very reasonably priced as one of the cheapest hotels, yet it is clean, everything offered is available, working and it feels safe. It is also in a really good location, I can walk to get breakfast or lunch, Walmart is around the corner, not too far from I24 and located in densely populated blvd which is a shopping and dinning district. I’m not looking for the Ritz Carlton, sometimes it’s nice to splurge. But this hotel works for me and at often more than half the price of some mid-range hotels.

Stayed here a few times before!! No problems except I had to put up $60 deposit besides my credit card!! A little aggravating bet I guess it is the world we live in! Clean quiet!

Dirty

The fact that we got double charged I told I would not be as the reservation was for the following night and had to be changed very disappointed

However, Expedia said they had a continental breakfast available....they don't have that...even the card in the room said they did. Also, Expedia claimed they had EV charging....they don't. Nothing wrong with motel, just false advertising.

This was the worse experience I ever had. The manager and employees was so disrespectful. They follow us around and they were even peeping in my daughter room. They put us out and call the police on us. We just check in we only sat our bags down didn’t even us the restroom. They told us we had to leave for no reason they didn’t even want to talk or hear nothing from us. Out of all my 68 years I never ever had this to happen to me. We were there for a funeral of our loved ones.we travel from Michigan to Clarksville Tennessee We had 3 rooms double beds and they said it was 2 many people it was 12 of us 4 people to a room I couldn’t understand what happened.. I would never ever book a room there at Rodeway inn and suites again. Not even recommended it to anyone. They refuse to give us our money back for 1 night because they said the room was messy when you put a deposit down it cover whatever damages or mess so if the room was messy why they give us our deposit back and take the first night payment from us make it make sense. Bad business

Not clean dirty beds broken ac

Superb

House keepers were so nice! They're prices were good and appropriate

They're prices were good and appropriate

N/A This was by far the worst hotel I’ve ever stayed in. The walls were filthy and scuffed, paint peeling on the doors, the carpet felt disgusting under my shoes, I didn’t even want to walk on it with bare feet, there were stains and burn marks on the bedding. It stank like weed and cigarettes. I checked the beds multiple times for bugs, thankfully I don’t think we caught anything but It wouldn’t surprise me. We kept all of our things up off the floor for fear of critters. Learn from my mistake, pay an extra twenty for something incredibly cleaner.

Clean and no one bothers you Nothing

Clean and no one bothers you Nothing

N/A This was by far the worst hotel I’ve ever stayed in. The walls were filthy and scuffed, paint peeling on the doors, the carpet felt disgusting under my shoes, I didn’t even want to walk on it with bare feet, there were stains and burn marks on the bedding. It stank like weed and cigarettes. I checked the beds multiple times for bugs, thankfully I don’t think we caught anything but It wouldn’t surprise me. We kept all of our things up off the floor for fear of critters. Learn from my mistake, pay an extra twenty for something incredibly cleaner.

Deceptive and unhelpful.

Deceptive and unhelpful.

Location The fact that we got double charged I told I would not be as the reservation was for the following night and had to be changed very disappointed

Todo muy bien

The manager charged me a $60 deposit when it wasn't listed on the hotel listing. She was very rude and mean. The towels were so small and the bed was hard and springy and you could hear the metal bang around when we laid on the bed. The shower curtain was so small the floor got wet. The housekeeper didn't clean the room during my stay. Wouldn't recommend this hotel to anyone.

Nothing The manager charged me a $60 deposit when it wasn't listed on the hotel listing. She was very rude and mean. The towels were so small and the bed was hard and springy and you could hear the metal bang around when we laid on the bed. The shower curtain was so small the floor got wet. The housekeeper didn't clean the room during my stay. Wouldn't recommend this hotel to anyone.

Muy bien todo

Broken faucet, no ice maker horrible customer service

Staff was asking for 60.00 cash not credit and after give them 60 00 he didn't give me a receipts. After arguing the matter he give me a paper warning me if I didn't bring this paper my money was not guaranteed.

Nothing was wrong

Close to everything Nothing was wrong

Exceptional

NO ICE MACHINES WORKED. Confusing check in instructions from Hotels.com. Room was surprising quiet. NO ELECTRIC CHARGER ON PREMISES. Unable to use charger nearby unless you stay at hotel. Nice that it was next to chick fila.

Exceptional

Man at the desk didnt want to move. He was fat and lazy and asking us to pick stuff up for him. Room for two had towels for 1.

Easy area to find what we need. Traffic can get a bit congested in this area.

Very uncomfortable sleep sleep on it

I booked this hotel because it said it had an EV charger. When I got there and it didn't, both the hotel and the hotels.com employee and supervisor tried to gaslight me. Took almost an hour of standing in their 100⁰ lobby to get a refund, acted like they were all doing me a huge favor cuz I was the crazy one....

Room was clean, comfortable, and the shower was great. Staff were responsive when the remote for the tv would not work. There are no elevators that I could find, and this could be a problem if you stay on the 3rd floor and have a good bit of luggage to move to your room.The pool was closed, covered and had dirty water standing on the cover with a lot of trash around it. Doesn't seem to have been used in a while. Overall, the room was comfy and the price was right.

The front desk manager was rude to me about having a service animal. I asked if could I get a 12 pm check out he told he the room was already booked for the next day so I can to leave at 11 am check out time but he can give me 15 more mins. The bathroom was dirty an it was someone’s left over food in the fridge.

The door was very difficult to lock the carpet looked like something from the 70’s the pool was nasty and not open

Ery nice room..,with all the amenities. I didn’t have a lot of interaction with the staff. Only complaint I had was I was told I’d get my receipt at via email as opposed to actually getting one in person. Still haven’t gotten my receipt.

Pleasant staff, easy parking, convenient to I24 and dining options.

Customer service poor door was hard to open housekeeping took personal towels and was told if I smoked in room I will not get deposit back “I don’t smoke” yet they put me near someone who does and was standing in front of my door outside smoking crazy all floors should be designated!

It’s just there

For the purpose of my trip this hotel is very efficient, ecconimical (even with the price steady increase in recent years with no updates or improvements made at the poperty), conveniently locales, tidy-clean-safe-confortable acomodations for me in the área and I stay there often for these factors paires with the price.

Entirely, this stay was unpleasent. Materials in the room where left unclean (coffee maker, ironing board)

I had reserved a room when I arrived they refused my service cause they said I was gone a party when they seen my family pull up to meet me.

Fun stay

Extremely disgusting conditions. I walked in and was there for maybe 3 minutes, seen bugs, fingerprints, dirt, etc everywhere from the bed to the shower. i tried to get a refund as i refuse to sleep in such nasty conditions and they made issues with that as well. very inconvenient for something that is their fault.

The employees were friendly and helpful. They were very willing to answer any questions.

I am a budget traveler, this was not my first stay there. Location, cleanliness, comfort and price make up for new furnishings and more up to date facilities and technology. I’m sure I paid half the price of the Fairmont across the street.

When prices if everything began to increase and this hotel increase it’s rates above $80, I Stayed nearby for much in very similar rooms. Two years ago a common price price for a night was $51 total.

But, there are 2 towels, cloths, etc, the ac or heat is off upon arrival so it’s a oven or freezer, the house keeping staff start knocking early almost as if they are booting you out… I hold my own and ask for accommodations or whatever I need and don’t mind staying because I usually pay about $69-80.

They had roaches and bed bugs. I told the staff, they didn’t care and the furniture was dirty. I stayed there for 3 days and it was an awful experience. I don’t recommend my worst enemy to stay there.1

N/A

No frills basic hotel, acceptable cleanliness. Not bad at all

The drapes did not fully close and i fortunately had something so no one could see in the room. The sitting chair needed cleaning, but overall I was happy to be there.

Quiet, clean, courteous staff

Professional

Horrible customer service.

Dusty and mildew smell in room. Cobwebs on lamps

Very upset for getting blamed for something when it didnt even happen

At first it was nice, quiet, and comfortable but on the 2nd day I started hearing strange noises from in between the wall at night. It wasn’t the pipes. Things were crawling, it was creepy.

The hotel room was clean, however the tub mat & around the tub was mildewed m, the freezer wasn’t working and a few dead bugs in the room

Pool is not open. Make you pay in cash. Card machine doesnt work. Took over an hour and a half to check in. Room was run down. Broken handles and shelves. All gross

I originally booked for a king size smoking room just for them to say it was not available after paying for the room and to move me to a double bed room. The whole room looked like it had not been touched by anyone. Very fealty. Bed covers and sheets had stains and cigarette holes all in them.

It was wonderful, convenient location and very clean place.

My room was facing the pool cover and was a breading ground for bugs. My daughter and I had to get a bug zapper and still got bug bites. The manager did not care.

Everyone was very nice

Staff was friendly

Everything was on point but the towels. The towels used for drying off were extremely worn and dingy.

Clean and quiet

I had roaches in my room and had to leave a day before my reservation was up. Would not recommend an extended stay.

Shower was not great

When we got there to check in, the management demanded a $500 CASH deposit $250 per room) to check in, which would not be refunded until inspection of both rooms when we checked out. We didn't have anything close to that kind of cash, so when we mentioned that, they said "Take or leave it" So we left it, booking two room further up the road in Kentucky. We've never been treated like this EVER in our 69 years. Avoid this property like the plague.

They were very clean

Power outlet in bathroom did not work so no hair dryer

Sheets was dirty and the tub would not drain

Worst hotel I have ever stayed dirty bugs

Reception was poor. Asked gor deposit which was never mentioned while booking. No brakfast as includes as per requirement.

Mold

Not clean

Clean, comfortable, nice stadf

The lampshades were covered in mold. When we tried bringing it to their attention they said “our cleaning crew sprayed bleach on them”. But the bathroom was very clean and looked updated. Parking situation wasn’t all that great. But it was fine to just sleep and leave the next day

Clean quiet friendly! Needs breakfast! Tv reception not great!!!! Will stay here again!!

Clean, quiet, convenient, friendly!!! Just needs breakfast

Comfy, cozy, quiet, and clean. The front desk people are nice and accommodating. Can't ask for anything more.

unfortunately staff refused to accept my Expedia reservation because he said it wasn’t received by Expedia. Expedia gave a call to hotel to send in my reservation and was told hotel didn’t had access to email. So my husband and I had to pay out of pocket for the room with the understanding that I was going to receive a refund from hotel gave the approval needed to Expedia so my refund can be processed. It was a long long night dealing with this over the phone with Expedia because the hotel receptionist on 10/28/2023 10:00 P.M. wasn’t able to call Expedia so eventually Expedia did contact hotel employee and confirmed and gave the ok for my refund. This was basically the negative part. The hotel room was clean & easy parking. Kind of noisy with cars speeding out of parking lot and ongoing traffic at night. The receptionist staff was having a hard time and I understand it wasn’t his fault. He stated that office was closed and his boss wasn’t there and unfortunately only his boss has access to hotel email and for this reason he wasn’t able to confirm or accept my reservation with Expedia even after I show him my reservation confirmation email on my phone. Wasn’t enough. Hotel boss or manager need to handle this or they shouldn’t advertise with Expedia if reservation’s won’t be accepted when check in. First and last time I stay on this hotel. Never again..!

Unexpected cash only deposits required with no ATM on site.

The staff are great. The property is clean, well taken care of and overall a good clean hotel.

Clean, convenient and great price! Thank you.

The price was good and it was comfortable

This place had everything we need for a place to spend the night while traveling. The Temps were very High outside. The A/C tôok quite a while to cool down. But by the time we returned from a nearby restaurant the room was comfortable

... Upon check in i was asked obvious questions that the front desk should find on the reservation. Knowing what i paid and the description of the room they employee /owner proceeded to give me a smaller room which would be considerably cheaper. After going into the room and seeing it was absolutely the wrong room i went to the desk where i was told that was the room and that's how they do things...im not the type of person to be messed with when i spend my money. I expect what i pay for. As the conversation became more than it should have been i decided it wasn't worth it...id handle it another way. Long story short i was called back to front desk and given another room. Clearly the room my prepaid reservation said i asked for. Very rude !

Nothing “wrong”, just not worth $115/night. Bed was not comfy, but for a “cheap” Room doable… but it wasn’t….”cheap”.

They asked for cash deposit at check-in, which I found odd and almost didnt have

It was nice

After i paid for my room with card through the Expedia website , the front desk agent “requested” a $50 dollar payment in CASH! for my non-smoking room. Obviously it’s a scam to get more money!

Just stayed overnight as a break from driving. No issues at all

Then the rm was dirty, blood on the sheets, hair and dirt on the tile who know what on the carpet as it was dimly lit even with several lights on. The curtains would not fully close and the door and it’s frame did not meet and you could see through the cracks. The Wi-Fi did not work on my phone if my laptop was on. The tv had very few channels and had delays and disruptions in service. And to top it all off my vehicle was stolen from the parking lot - it was recovered but all the contents were swiped clean at an est. value of $200-300.

The owner of the place was very outgoing and friendly. I have to say that I think he has an out of touch concept of price vs. amenities. Site lists free breakfast for this hotel. He bragged about how he stopped doing it and closed his pool, so he can offer rooms for less than his competition. OK, but paying $20 - $30 more and getting that breakfast offsets the cost of said meal. Hotels.com did not show any hotels in the area with destination chargers. We did find out that a nearby place actually did have them. If we do come through there again, we will likely choose that place as the cost of using the nearby Electrify America chargers vs overnight charging while sleeping at a destination charger, and "free" breakfasts more than offset the higher priced room. Beds as usual were of the asphalt plank feel instead of a mattress.

The bathroom was outdated.

Would have liked room darkening shades/ curtains.

The woman who checked me in was very kind and welcoming, and was the best part of the stay. The property is extremely dated and does not look well-kept. One night after I had gone to bed, several men outside my door began banging looking for their friend, I guess? They went to several other doors and did the same and no one stopped them. I’m sure management had to be aware and did not confront them. For me, that makes it unsafe and certainly unsafe for solo travelers, especially women.

This particular property was very disapointing. It did not feel safe. the room that we were given was a SMOKING ROOM.. the smell was hideous, the person checking you in was behind a plexiglass window, felt like it was a BATES HOTEL. the Area around the place seemed scary, not safe.

it sucked frfr and right at 11 am the manager and owner(both of which were men) opened the door and walked in without knocking as i was literally standing there about to walk out

Dirty and uncomfortable. $50 cash deposit is a joke. Room smelled like smoke and wet wash rags. Comforter had holes in it. Toilet didn’t flush. Brown stains on bathroom door. No water pressure in shower. Dirt everywhere. Stains on pillow cases.

Clean could use some up dating

I was read the reviews before booking anywhere and overall I was pleased with the money I paid for this motel.

convenient

Location Location Location

Very clean and inviting, very cozy and staff was nice. I didn’t

The hotel was clean, shopping and restaurants were within walking distance. But their site says that they have breakfast and pool, neither of them were available

One exit has been blocked for a decent amount of time....months? It should offer a breakfast of some kind. That would be a major reason for not returning to this hotel.

I was a cheap room.

Power went out, but this wasn’t the motel’s fault.

No breakfast was disappointing

Clean property and quiet .

Clean nice breakfast buffet friendly

No breakfast bc of Covid....seriously still? Saw a couple cockroaches in my room. Towels and sheets are rough. Remote control dirty. Lights by bed very temperamental.

My son & grandchildren were visiting me in the room & management called the room to ask about visitors & also kept walking by the room. I had paid for 2 nights…the first morning they called the room to tell me I was late for check out. Will not stay there again

The rooms were not clean at all there were pubes sticking out of the towels, crusty white stains on the tops of the blankets completely visible to anyone standing in front of them. The walls had pubes or other hairs stuck to them in the bathroom which had yellow streak stains running down the wall behind the toilet. I wish I could give negative stars.

Need to work on costumer service cuz was rude to customer

Good overall.

We were on the first floor & got to park close to the door.

Clean and accommodating for late checkin

...

Refrigerator-freezer with extreme discolored ice build up. Doors, fixtures, lamps and general surfaces dusty and fingerprints. Half of curtains coming down.

Upon check-in I was charged twice for a one-night stay. They have assured me that my credit card was refunded for one of the charges. Currently, I have not received any info from my credit card company in regard to my refund. It's an older property that really needs a major undating. Only got analog TV - really. Room was relatively clean. Lobby totally shut down and all transactions were conducted through a window.

No thanks

I didn't stay myself but I booked it for a friend. He said it was a pretty good value for the rate.

Dirty, hot and gross

The room had a foul odor and the curtains would not close

n/a

I hated the whole experience no type of hospitality